Dickey's Barbecue Pit

1511 FM 407 Ste 118A, Lewisville, TX 75077, United States

Dickey's Barbecue Pit

About the Company

rating: 3.8

At Dickey's, all our signature meats are smoked overnight, every night at our BBQ restaurant location. When the craving for authentic barbecue hits, just know that you have a Dickey’s nearby that will serve you Texas-style BBQ just how you like it. Visit our website to order food online and choose from delivery, takeout or catering options! Our home-style sides are all family recipes passed down through generations and served to our customers every day and our approach to cooking is authenticity with a conscience. We’re committed to sourcing only responsibly raised, quality meats that are always of the highest quality. Order online from Dickey's Barbecue Pit today to know why we are the world's best barbecue concept since 1941.

Categories

  • Barbecue restaurant
  • Box lunch supplier
  • Catering food and drink supplier
  • Caterer
  • Chicken wings restaurant
  • Family restaurant
  • Meal delivery
  • Restaurant

Contact Information

Phone: +1 214-601-4338

Website: https://www.dickeys.com/locations/texas/lewisville/justin-rd?utm_source=google&utm_campaign=gmb&utm_medium=organic&utm_content=button-website

Address: 1511 FM 407 Ste 118A, Lewisville, TX 75077, United States

Working hours
  • Monday: 11 AM–9 PM
  • Tuesday: 11 AM–9 PM
  • Wednesday: 11 AM–9 PM
  • Thursday: 11 AM–9 PM
  • Friday: 11 AM–9 PM
  • Saturday: 11 AM–9 PM
  • Sunday: 11 AM–9 PM

Photos

Reviews

Review №1

Rating: 1

Sad that they respond to your complaint but dont fix the issue correctly. Still waiting for my email back after telling me to email them.

Date: 5 days ago

Review №2

Rating: 5

Parking: Good food Food

Date: a week ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 5

Great service!

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 1

This location gives dickeys a bad name. My wife went in for a family size serving for green beans side for family night dinner. First they switched to paper bag which leaked in our car. But got home and when the juice was drained the pan was 90% juice! It was a serving size for 2! Called to see if we can get more for the 30$ family size purchase. yes 30$ for green beans! See pic for details. But went in after the phone call since he said no extra beans but will refund. But didnt tell me I had to bring back the beans! He started to be rude after I said I just want refund and showed me the use to be sizes even tho I live down the street and been in many times before ownership changed. I asked for owner/franchise contact but he declared he is all listed. At the end we ended up leaving to prevent further argument rising. Now my wife and family is sad we cant really enjoy our green beans with our meal we loved their green beans. But this is our last time going to this location. I will go the extra miles to the flowermound location for the better service. But now everytime I hear dickeys I will think about this poor customer service interaction. DO NOT SUPPORT THIS LOCATION!!!

Date: a week ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 5

One of the best baked potatoes I ve have!

Date: 2 weeks ago

Review №11

Rating: 1

Chopped barbeque sucked it was little square peicies of fat chunks of meat no flavor never go back

Date: 2 weeks ago

Review №12

Rating: 1

Saw the new sign that they were open so I went there on my lunch break ordered a sandwich and okra. My brisket was full and my bread was full of grease. My okra was hot on the outside in the fryer but frozen on the inside because it was frozen, the drive-through window I was charged $15.30 minutes at the window for this awful food. I do not recommend this to anybody. It ll be your worst nightmare.

Date: a month ago

Review №13

Rating: 1

OMG did you get your turkey from a Spam can?! Why was it gelatinous? It was all out gross! The brisket was dry. I hadnt been to a Dickeys on over a decade and now I remember why. At least Im good now for another decade.

Date: a month ago

Review №14

Rating: 5

Great food with good service. This is the best Dickeys location in the area. The food is always hot and delicious and not dried out like other places. Highly recommended!!!!

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

The place was cleaner than last time i went, the new owner and stuff was super friendly, one of the best bbq, the new spot for me and my family to eat, i highly recommend to try..

Date: 2 months ago

Review №17

Rating: 5

I never been to Dickey BBQ before but this place got me hook after trying for the first time.

Date: 2 months ago

Review №18

Rating: 5

See a big difference with new ownership. Food is amazing!

Date: 2 months ago

Review №19

Rating: 5

Date: 3 months ago

Review №20

Rating: 5

Date: 3 months ago

Review №21

Rating: 5

Back Open under new owners!! Place is cleaner than I d ever seen it! Food was delicious and the owner is on site and super friendly! Great spot for quality food!

Date: 3 months ago

Review №22

Rating: 5

This is the first time I come to this location after the new owners. The staff were friendly and the food tasted great! Place was also clean which is great to see. I will definitely come here again.

Date: 3 months ago

Review №23

Rating: 5

This place has a new owner and the vibe inside. The restaurant is totally different than it was before total better!

Date: 3 months ago

Review №24

Rating: 5

Place is way cleaner than it used to be! The new owners are super friendly and the food is way more fresh! I ll definitely be coming back here!

Date: 3 months ago

Review №25

Rating: 5

Date: 3 months ago

Review №26

Rating: 1

This business is definitely on its way out. The portions are half what they used to be and the cost is 1.5-2Xs as much as it used to be. The quality of the food is very subpar. The sodas had no carbonation and didn t come in the big yellow cups they were supposed to, just plain white foam cups. And the restaurant on the inside was a ghost town. Will not be returning here again, should have just gone to Soulman s BBQ on main st!

Date: 7 months ago

Review №27

Rating: 1

This place is awful! I waited 40 min for my food and I was the only one there and no one went thru the drive thru. As I m driving away I realize they forgot some of the order! And then when we all are finally sitting down and eating the cold food nothing tastes good. The sausage is very greasy, the sliced beef is tasteless, and you think you can dip it in the bbq for some flavor, but the sauce is so thin almost watered down. The cole slaw was just sliced cabbage with no sauce. I won t be going back.

Date: 7 months ago

Review №28

Rating: 5

Thank you for the community donation

Date: 7 months ago

Review №29

Rating: 5

Amazing food! Brisket was cooked to perfect... and Im pretty picky. Good atmosphere as well. Definitely recommend

Date: 8 months ago

Review №30

Rating: 5

Loved my sliced beef plate! Bear waited on me and was awesome, he even gave me a bone for my puppy dog

Date: 8 months ago

Review №31

Rating: 1

I placed an order online for curbside pickup. I tracked my order and it said its ready for pickup. I get to this location and it is closed. Wondering why the system took my money and theres no one working here today. I left a voicemail. Hopefully theyll get my refund because this is lunch money. Very unfair

Date: 8 months ago

Review №32

Rating: 5

My wife and I loved the food, I especially enjoyed the jalapeño beans and, of course, daribs. The owner was super nice and friendly. Well be back 100% Vegetarian options: Side orders Parking: Parking in front of store. Kid-friendliness: Cool place for the whole family. Wheelchair accessibility: There is plenty of room for wheelchair access.

Date: 8 months ago

Review №33

Rating: 5

My little one always asks to go to Dickeys.

Date: 9 months ago

Review №34

Rating: 4

Enjoyed the ribs and turkey. Place was extremely quiet - service was ok.

Date: 9 months ago

Review №35

Rating: 1

This is ridiculous. I am tired of coming to this place to get horrible, dry, week old food and get treated so poorly i used to come to this exact place all the time but it seems like they got new workers and everything went down hill . I got the Mac and cheese brisket and fries and the meat was dry and cut weird the Mac and cheese was dry and flavorless and the fry s I watched the man cook in a fryer that was filthy and looked like the oil had never been cleaned once .not only was there line filthy so we re the tables and bathroom it literally looks like no one cleans which is disgusting. the guy who was serving me was very rude and disrespectful he messed up my order like 5 times I had to keep correcting him and when I did he would roll his eyes and mumble something under his breath.the way he acted was not professional at all and I m disappointed in this restaurant. I don t have any idea why someone would want to come here order food and eat it because this place is horrible I will not be spending my money here EVER again Kid-friendliness: No they Took away ice cream machine and the worker was very rude

Date: 10 months ago

Review №36

Rating: 1

This place sucks.3 visits and everytime is a screw up.I want to go in an punch Bam in face for being rude to my wife.1st off ordered online for pickup only to get cold food.The brisket was all fat as you can see in picture. Bam says he cant refund but can give me new food. Why would I want you to touch again. News flash I will just dispute due to your refusal. Never said no refund when I ordered. I could go on about each unpleasant experience at this location. Just dont go.1st photo is the fat and 2nd is the meat. Keep in mind I ordered 2 two meat plates so double brisket and thats what I got

Date: 10 months ago

Review №37

Rating: 1

$30 dollars for value fries, and over cooked wings. Ridiculous, and never again!

Date: 10 months ago

Review №38

Rating: 2

Arrived at 8:20PM (mind you the employees watched me park) and the sign on the door said that the drive thru was open until 9PM. I got back in my car to enter the drive thru and sat there for 5 minutes and no one answered. I leave the drive thru to park and call them. When she answered I let her know that I was in the drive thru, but they didn t answer. She proceeds to say oh yeah we closed early and then took the sign down from the door. 10-15 mins early okay, but 40 minutes? Let s be serious.

Date: a year ago

Review №39

Rating: 5

Neighborhood staple

Date: a year ago

Review №40

Rating: 3

WoW! $16 dollars for 1 meat plate now (no drink) I remember just last year you could get it for around $12 +tx. Something up with this places AC. Was really hot when I sat down to eat...almost took my food back to my car for REAL COLD AC. The okra tasted a little funny, like they need to swap the grease out. Other than that was ok service. Just be prepared to pay A LOT more now for just a 1 meat plate.

Date: a year ago

Review №41

Rating: 3

The food was less than tasty unfortunately. The pulled pork was very dry, the Mac and cheese tasted very strange and artificial, and the green beans weren t the Italian style that I m used to with them. I didn t find anything that had me ready to come back.

Date: a year ago

Review №42

Rating: 5

The owner is fantastic. You can really tell he cares about not only the guest, but his employees aswell. The food was delicious and fresh even on a busy holiday. We had excellent service and we will definitely be back.

Date: a year ago

Review №43

Rating: 5

I give the stor all 5s but the Dickeys app has issues.

Date: a year ago

Review №44

Rating: 5

This Dickeys location is more of a hidden gem as the BBQ is always great. The location is tucked away but compared to other spots has better quality imo. Its not a 5star BBQ but a good choice if you are looking for something quick.

Date: a year ago

Review №45

Rating: 1

My wife ordered some food for my family and the food was just thrown into the boxes and stuff leaked out of the containers. We ordered the big yellow cups and they gave us some cheap styrofoam saying that they haven t had any for months . If you haven t had any then stop offering it and charge a reasonable price for drinks not $4.25. Now that I ve been throughly robbed for mediocre BBQ. I m never going back.

Date: a year ago

Review №46

Rating: 5

Awesome BBQ here. Weather its for lunch or dinner or even a catered event. I highly recommend this place.

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Brisket is really good, sides are OK. They have a childs menu thats a little pricey.

Date: a year ago

Review №49

Rating: 5

The folks here just go out of their way to help with everything from app ordering to making the best bbq!

Date: a year ago

Review №50

Rating: 5

Great food and service. I broke off into a carb DELIGHT for my CHEAT MEAL on the LOADED POTATO . YUMMY FOOD GUYS. THANKS A BUNDLE.

Date: a year ago

Review №51

Rating: 5

Staff super friendly, food is GREAT !! My first go to food place, when I visit here. Good prices & portions. Food

Date: a year ago

Review №52

Rating: 5

Good Food, Great Service!

Date: a year ago

Review №53

Rating: 5

Always great good, friendly service. We dine in are order to as often as we can. Great place!!

Date: a year ago

Review №54

Rating: 5

The new owner has really made this one of the best BBQ places in town. Highly recommend. Parking: Small location with low amount of close parking, but plenty in the shopping area. Kid-friendliness: Great kids meal options Wheelchair accessibility: Available

Date: a year ago

Review №55

Rating: 4

Date: 2 years ago

Review №56

Rating: 5

Date: 2 years ago

Review №57

Rating: 5

Date: 2 years ago

Review №58

Rating: 5

Ordered through website. Brisket sandwich came hot and fresh with some spicy bbq sauce that was amazing.

Date: 2 years ago

Review №59

Rating: 2

Good but small portions on double meat platter

Date: 2 years ago

Review №60

Rating: 3

Didn t know about the $5 Monday pulled pork sandwich meal until I told them and showed my email, but still honored it. What does more bother me is I got a large, white styrofoam cup when I ordered the big yellow cup AND it was mostly filled with ice and not much of the drink.

Date: 2 years ago

Review №61

Rating: 5

Up in the area and stopped by! Food is hot and fresh. Owner is so nice and friendly!

Date: 2 years ago

Review №62

Rating: 5

Date: 2 years ago

Review №63

Rating: 5

Excellent service if you like BBQ this is the place for you, employees very friendly

Date: 2 years ago

Review №64

Rating: 4

Date: 2 years ago

Review №65

Rating: 5

Ate here a week ago just wanted to shout out to the staff . They did a great job guiding me thru the menu options . Played it safe with the rib plate ! What a great meal ribs baked potato casserole and slaw . Very happy

Date: 2 years ago

Review №66

Rating: 5

Quick friendly service and great BBQ! The pulled pork and brisket are my faves! Very tasty!

Date: 2 years ago

Review №67

Rating: 5

Date: 2 years ago

Review №68

Rating: 5

Fresh and good. Friendly staff.

Date: 2 years ago

Review №69

Rating: 5

Love dickeys

Date: 2 years ago

Review №70

Rating: 5

Date: 2 years ago

Review №71

Rating: 5

10/10 best bbq Ive had super nice staff and fast service

Date: 2 years ago

Review №72

Rating: 5

Great place to eat, great service and dining room is open for dine in

Date: 2 years ago

Review №73

Rating: 5

Date: 2 years ago

Review №74

Rating: 5

Date: 2 years ago

Review №75

Rating: 4

Date: 2 years ago

Review №76

Rating: 1

Youre awesome rating of 3.6 goes down even more with a one star review because you wouldnt honor coupons that your corporate office sent us. Dont worry we wont ever darken your doors again. Obviously business is booming here at the 3.6 rated Dickeys BBQ.

Date: 3 years ago

Review №77

Rating: 4

Date: 3 years ago

Review №78

Rating: 1

Refuses to honor orders made through official Dickeys app. Turn up to restaurant after placing and was refused food. Rude owner and illegal practices here.

Date: 3 years ago

Review №79

Rating: 1

I m an Uber Eats driver and I was not impressed at all with the service or the establishment. The booths looked like they hadn t been clean in awhile and there was one guy who was working by himself doing it all alone. Get this guy some help!

Date: 3 years ago

Review №80

Rating: 5

New ownership has really changed everything for me. I haven t been here for months and now I come every week!

Date: 3 years ago

Review №81

Rating: 5

Bethany was so friendly and the Pulled Pork sandwich was fantastic

Date: 3 years ago

Review №82

Rating: 4

I still vote Dickeys BBQ sauce number 1! The fried okra is awesome as well.

Date: 3 years ago

Review №83

Rating: 5

Great customer service

Date: 3 years ago

Review №84

Rating: 4

Pecan was great but expensive

Date: 3 years ago

Review №85

Rating: 5

Date: 3 years ago

Review №86

Rating: 1

Refused to accept prepaid giftcard

Date: 4 years ago

Review №87

Rating: 1

STINGIEST DICKEY S ON THE PLANET! I drove 5 miles to visit this location for the first time. My brisket sandwich was smaller than a McDonald s cheeseburger with skimpy amounts of meat was 1 thin layer. I received a quarter of the bag of waffle fries and literally half 1 little container of sauce, not enough for the few fries or the small amount of meat. Took me 1 minute to finish my meal and I don t eat much. Paid $10.28 and I m still hungry!!! NEVER AGAIN!!!

Date: 4 years ago

Review №88

Rating: 5

Great service good food and the workers pleasant and great

Date: 4 years ago

Review №89

Rating: 5

My wife and I recently worked with Greg the new owner on catering an event for us and we were very pleased with the price, service, drinks, and most importantly The Food! I would definitely recommend his location for catering events to anyone looking for BBQ in the area.

Date: 4 years ago

Review №90

Rating: 5

This Dickeys location consistently delivers quality service with great food to match. Great staff and great food. You have a loyal customer in me!!!

Date: 4 years ago

Review №91

Rating: 5

Date: 4 years ago

Review №92

Rating: 5

First, I want to say working with Greg the owner was a great experience. He really made accommodations and went above and beyond. Professional, prompt, kind, followed through with the best service. We had Greg cator my daughters wedding. Food was hot, delicious and more than enough food. I had so much left over to share the next day with my family. Had everything we needed. Greg even made a salad and provided dressing and all the toppings to accomidate the beans. This was the best experience with catered food. Thank you zGreg for making my daughter s wedding perfect.

Date: 4 years ago

Review №93

Rating: 1

Got a baked potato w sliced brisket deliver through grub hub... when my food got here it wasnt the baked potato i ordered it was their masted baked potato w the normal fixings .. i called up there and the guy told me oh yea we r out of baked potatoes so we substituted it.. So im guessing they couldnt call or something.. this is NOT what i ordered and i will not b eating there again

Date: 4 years ago

Review №94

Rating: 5

Mason up at this location was awesome. By far the best and fastest service. If youre lucky enough to come by while Mason is there its going to be a good experience.

Date: 4 years ago

Review №95

Rating: 1

Fathers Day my husband wanted barbecue while we were out so I stopped in thru the drive thru. The person working the widow was nice. But the quality of the food and the tea were not. Worth the price at all. I was so mad I made this choice for my husband for fathers day... The tea was basically water and the sandwiches had hardly any meat on them . And the baked beans were watered down. Oakra was too salty. 2 sandwich plates and two unsweetened teas ( water) 28.00

Date: 4 years ago

Review №96

Rating: 4

Date: 4 years ago

Review №97

Rating: 2

Date: 4 years ago

Review №98

Rating: 2

Brisket Plate: Sliced potion i got would not feed a 12 year old. Meat was dry, cold. Green beans were great.

Date: 4 years ago

Review №99

Rating: 1

Great place to eat if you like HAIR in your food !

Date: 4 years ago

Review №100

Rating: 1

I attempted to go through the drive-thru at Dickeys in Lewisville this evening. Nobody ever came to take my order even though they claimed the speaker was working. I waited for a long time and then someone else pulled in behind me. They never took her order either. I went inside and they had one customer and seemed to have no interest in taking my order or wanting any business. This is my second and last time to try picking up food from Dickeys. I had the same experience last month and decided to give them one last try. I drove-thru Burger King and received much better service from the teenagers working there. I guess Dickeys doesnt want or need new business. Sad!

Date: 4 years ago

Review №101

Rating: 5

Lovely saucings!!!

Date: 4 years ago

Review №102

Rating: 5

Was really good food and the guy behind counter was very nice

Date: 4 years ago

Review №103

Rating: 2

The new owners here have severely down graded this place from what it once was. Service is slow, employees do not know the specials, and the general lack of coordination going on is just sad

Date: 4 years ago

Review №104

Rating: 5

Date: 4 years ago

Review №105

Rating: 4

Date: 4 years ago

Review №106

Rating: 4

Date: 4 years ago

Review №107

Rating: 1

Love going to Dicky s, I have visited several of their locations throughout Dallas and Fort Worth. But have to say this location was a HUGE let down, way smaller portions for both meats and side. BBQ sauces low as well, needed to scope the bottom of tray to get enough, don t think I will revisit this location again.

Date: 4 years ago

Review №108

Rating: 4

Friendly and delicious. The food could have been a touch warmer. Seemed a little cool to me

Date: 4 years ago

Review №109

Rating: 1

I stopped by this dickeys at around 5:30-6pm on 12-29-19. The girl and the guy working were nice, but the girl handled buns with her bare hands, there was a barbecue sauce cup dropped in the green beans, yet she still served the green beans, and proceeded to use the same spoon for the green beans to serve cole slaw. After we ordered and were eating both employees stepped out to smoke, when they got back in the girl was on her phone watching videos at the register and had still yet to wash her hands when we left. I have a food safety managers certificate, these are a lot of violations in a short period of time from one employee.

Date: 4 years ago

Review №110

Rating: 2

Consistently mess up orders. Gift cards could not be processed last week. Poorly managed. The one in flower mound on 2499 is much better.

Date: 4 years ago

Review №111

Rating: 2

Date: 4 years ago

Review №112

Rating: 5

Date: 4 years ago

Review №113

Rating: 1

Date: 4 years ago

Review №114

Rating: 1

Great food! Very friendly people except for one employee. This location advertises Deals of the Day on their website with Sundays deal as pick a day. I went this evening to get dinner and was told the new owner is not honoring the advertised special. This employee yelled that she told me this before. Wrong! She told me they courld no longer interchange the daily deals. My husband called and was told by the same employee she didnt have time for us and all we did is order the specials and get free ice cream. We already bought dinner there once this week. We like BBQ and usually pick up dinner at this location 1,2,or sometimes 3 times a week. No longer! She was rude and insulting. We have been customers for years longer than shes worked there. There is no excuse for this behavior.

Date: 4 years ago

Review №115

Rating: 3

Date: 4 years ago

Review №116

Rating: 5

Great food! Under new ownership, owner was present and very personable. This Dickeys is now my favorite .

Date: 4 years ago

Review №117

Rating: 5

Great place to eat service was also good!!!

Date: 4 years ago

Review №118

Rating: 5

Date: 4 years ago

Review №119

Rating: 5

Reuben wheres my chicken.

Date: 4 years ago

Review №120

Rating: 5

Date: 5 years ago

Review №121

Rating: 4

Date: 5 years ago

Review №122

Rating: 5

Amy and Ruben are the best!!! I love their service and it s the best BBQ in town

Date: 5 years ago

Review №123

Rating: 4

Date: 5 years ago

Review №124

Rating: 5

Love the brisket sandwich!

Date: 5 years ago

Review №125

Rating: 5

Date: 5 years ago

Review №126

Rating: 5

I read all the reviews in front, but I ve got to tell you this place now is on top of it. Pulled pork was some of the best I ve eaten, and I cook my own. Brisket was tender and not dried out. Staff were excellent and very welcoming. Store was clean and organized. Bathrooms were clean. I will definitely eat here when I come through again.

Date: 5 years ago

Review №127

Rating: 2

Date: 5 years ago

Review №128

Rating: 3

Date: 5 years ago

Review №129

Rating: 5

Date: 5 years ago

Review №130

Rating: 4

Date: 5 years ago

Review №131

Rating: 4

Ok food

Date: 5 years ago

Review №132

Rating: 5

Great food great service. Get no better than that

Date: 5 years ago

Review №133

Rating: 5

Outstanding service, food and the price was reasonable. I will be back!

Date: 5 years ago

Review №134

Rating: 5

Now that there are New Owners of this location. Everything has improved. The staff is friendly and attentive and the food is good as well. Weve spoken with the owner a few times now and hes trying to get customers to come back since the change. If you havent been there since the change its worth checking out again. We will be going back again for sure.

Date: 5 years ago

Review №135

Rating: 4

Date: 5 years ago

Review №136

Rating: 5

Date: 5 years ago

Review №137

Rating: 5

This by far has been the best Dickey s I have went to , the meat was juicy and fresh. the sides are always on the money the staff are always so sweet and helpful . I ve been coming here for years and wouldn t go anywhere else it s always a hit keep up the good work ! :)

Date: 5 years ago

Review №138

Rating: 5

Was very nice folks that waited on us was as aways very good food.

Date: 5 years ago

Review №139

Rating: 5

This location has dramatically improved. I get a grilled chicken sandwich with a side of cole slaw. Perfect every time. Excellent quality and taste.

Date: 5 years ago

Review №140

Rating: 1

They barely give you any food!! Then they outrageously overpriced

Date: 5 years ago

Review №141

Rating: 5

Date: 5 years ago

Review №142

Rating: 5

Good portions

Date: 5 years ago

Review №143

Rating: 5

First time visitor. Great food and excellent service. Would definitely recommend.

Date: 5 years ago

Review №144

Rating: 4

Edit 1/20/19: I received a message from the new management at this Dickey s to come and try them again. We did today and much had improved but still a little work to do. The service was much improved. My wife said the turkey and macaroni & cheese were better than the flower Mound location. The baked potatoes weren t ready when we came in and the ice cream machine was broken so that s twice we didn t get ice cream. However, we were offered cookies as a consolation so that shows they care about their customers. I sincerely hope they keep improving. Original review: There are two people working on Mother s Day. The ice cream machine wasn t turned on. No real silverware. The meat is weighed on the plate. Regular bbq sauce was nearly empty. We seriously considered walking out before ordering because the wait was so long. This Dickey s is nothing like any other Dickey s we ve ever eaten at. There is a normal Dickey s in Flower Mound.

Date: 5 years ago

Review №145

Rating: 4

Date: 5 years ago

Review №146

Rating: 1

Never been in a Dickens where meat is cold beans to salty and no ice cream will never come here again!!!!! Not even a star but it is only way it will post

Date: 5 years ago

Review №147

Rating: 5

Very Good.

Date: 5 years ago

Review №148

Rating: 5

Date: 6 years ago

Review №149

Rating: 4

Date: 6 years ago

Review №150

Rating: 1

Very stingy with meat, they do not even slice the beef just cut off a piece meat very dry not a large variety of vegetables no onion or peppers on bar very poor service, there to are like hockey pucks dirty..I do not recommend this place. We even witnessed an employee taking money out of register and putting in his pocket...WOW UNBELEIVABLE

Date: 6 years ago

Review №151

Rating: 1

Go to the one on 2499. This one is awful. They cut corners wherever they can to save money but seem to be too foolish to understand it is costing them customers. And if you have to go here check your order thoroughly before leaving. They never include toppings or sauces. The portions for your sides are about 1/3 of what they should be and are at all other Dickey s. The food is always either cold and soggy, or hard because it was sitting under heat lamps for days. You never know which. Last time coming to this place.

Date: 6 years ago

Review №152

Rating: 4

Good food, great service, ownership does it right.

Date: 6 years ago

Review №153

Rating: 2

FM 407 location has gotten my order wrong many times over past year...not going back to that location. Too bad.. I liked the food.

Date: 6 years ago

Review №154

Rating: 2

Hardly any condiments, one guy there

Date: 6 years ago

Review №155

Rating: 2

Over priced, not great

Date: 6 years ago

Review №156

Rating: 5

The jalapeno sausage and onion tanglers were amazing

Date: 6 years ago

Review №157

Rating: 5

Date: 6 years ago

Review №158

Rating: 2

We walked in and were pleasantly greeted. Then it went down hill. Fryer was down, so we couldnt choose from all of the sides on the menu. Sausage, brisket, & bbq beans were good (not great). But the cole slaw was not very good. The fresh brewed tea looked like water & didnt taste like much. The condiment kiosk barely had any pickles in the container, the onions werent very fresh & there werent many of those either. The one man show employee was very nice and personable. All this for premium BBQ prices. Two stars was a little generous.

Date: 6 years ago

Review №159

Rating: 5

Love it good food

Date: 6 years ago

Review №160

Rating: 5

Date: 6 years ago

Review №161

Rating: 1

This place is really bad. The selection of food is not anything like other Dickeys restaurants. We had to ask for silverware we had to ask for paper towels we had to ask for barbecue sauce. When we were there there was not one other person other than the guy that was cutting up the meat. We ate there about 4 in the afternoon & the food was not good! The brisket and pulled pork was tough, cold and full of fat. The side dishes seem like they had been left over from the day before. I wouldnt recommend this place to anyone

Date: 6 years ago

Review №162

Rating: 4

Date: 6 years ago

Review №163

Rating: 5

Date: 6 years ago

Review №164

Rating: 4

Decent amount of food for the price. If you try to tweak an item they argue with you about it.

Date: 6 years ago

Review №165

Rating: 4

Date: 6 years ago

Review №166

Rating: 5

Best Dickeys Ive ever been to. Clean, great service and great BBQ. My kids loved this place and it was really well priced for what you get. Also they loved the ice cream.

Date: 6 years ago

Review №167

Rating: 1

Drive thru is ignored and takes atleast 20 minutes. Unfriendly. Poor service.

Date: 6 years ago

Review №168

Rating: 2

Nice meat. Ok fries. Avoid other food. Dont eat inside.

Date: 6 years ago

Review №169

Rating: 1

I pulled in the drive thru there was 1 car placed my order and waited and waited while I seen people that came getting there order I finally get 2lbs chopped beef they put in my bag 3 of the small cups of sauce these cups were the of 1 ounce I asked for more sauce he hands me 3 more this is 2lbs chopped I was told he was busy the other guy could get me a bigger cup of sauce. So very disappointed the way I was treated.

Date: 6 years ago

Review №170

Rating: 5

Date: 6 years ago

Review №171

Rating: 4

Been all over Dallas this ones in Denton its really good. Stay away from the one on Harry Hines and northwest highway theyve gotten sloppy.

Date: 6 years ago

Review №172

Rating: 1

Worst service ever and rude

Date: 6 years ago

Review №173

Rating: 5

Date: 6 years ago

Review №174

Rating: 3

Dickeys is usually good no matter the location. The service varies, and I notice price varies as well.

Date: 6 years ago

Review №175

Rating: 5

Customer service here is the best and beef brisket will keep you going back for more.

Date: 6 years ago

Review №176

Rating: 5

I like the barbecue food. Great.

Date: 6 years ago

Review №177

Rating: 3

Date: 6 years ago

Review №178

Rating: 1

Showed up at 832 was told system is shutting down in 3 min when web site says 9pm this store is always trash. You should just close this one cause I always wind up at 2499 location.

Date: 6 years ago

Review №179

Rating: 1

I was super disappointed with the service today. I got one meat plate and the meat was disgusting and fatty. 16$ in the garbage

Date: 7 years ago

Review №180

Rating: 5

Fourth visit to this Dickeys location. As always,excellent service, very friendly staff. The meat is tender, and sides are fresh.

Date: 7 years ago

Review №181

Rating: 4

Date: 7 years ago

Review №182

Rating: 1

Used to be great BBQ for a Dickeys. In fact I at one time called it the best one in the area.. Seems the owners changed and its gone down hill big time. Super small side portions, 3 fork fulls for a side of bake beans. and the brisket is mostly fat.

Date: 7 years ago

Review №183

Rating: 4

Date: 7 years ago

Review №184

Rating: 3

The food was good, but I wanted ham and they didnt have any. Had to repeat order twice.

Date: 7 years ago

Review №185

Rating: 2

Small place that is messy and not well laid out. Free ice cream machine always broken. Sides never taste fresh or delicious. Only saving grace is their meat.

Date: 7 years ago

Review №186

Rating: 3

I have eaten here a few times but never been impressed. Tonight the service was extra slow-about 30 mins for a to-go order and I was the only customer. The sandwich buns and dinner rolls were stale. I purchased a kids meal and left without the drink because the drinks in the fountain had not been refilled. The food was tasty though. I gave this location 3 stars because I have had an ok experience on other visits. There are better options in town for BBQ.

Date: 7 years ago

Review №187

Rating: 1

Well we just moved to Highland Village, and we were hoping this location would be good. We have been loyal dickies customers in Garland and Dallas for many years, but this location was the worst dickies by far that I have ever been in. The service was super slow even though we were the only customers there. We took the food to go. We get home and the portions were just tiny!!! About half of what we got at other locations. The ribs we ordered were burnt with about two bites of meat on them. I played $13 for two pieces of bone!!! Absolutely disappointed with this dickies. I guess we will have to find a different option for bbq in our new neighborhood.

Date: 7 years ago

Review №188

Rating: 4

Good food

Date: 7 years ago

Review №189

Rating: 5

Awesome good food good people.

Date: 7 years ago

Review №190

Rating: 4

Date: 7 years ago

Review №191

Rating: 5

I absolutely love Dickeys BBQ. Its good, fast BBQ. The staff is always friendly. I would recommend Dickeys to anyone.

Date: 7 years ago

Review №192

Rating: 5

Excellent authentic Texas BARBECUE and service.

Date: 7 years ago

Review №193

Rating: 3

The food was good, and the service was okay. I typically have a better experience at other locations

Date: 7 years ago

Review №194

Rating: 5

Date: 7 years ago

Review №195

Rating: 5

Love the quick service through the drive through. The fries are always made fresh, and the bbq has a very nice smokey taste

Date: 7 years ago

Review №196

Rating: 5

Very good BBQ!

Date: 7 years ago

Review №197

Rating: 5

This is my favorite Dickies location. Ive been to several locations (coppell, Fmound, south Lewisville, etc.) Everyone at this location is so nice, its clean and the food is great! My whole family cheers when I bring Dickies home. (All boys, and all over 6). Its rare I have left overs. Thank you

Date: 7 years ago

Review №198

Rating: 5

Date: 7 years ago

Review №199

Rating: 3

I was just not impressed for spending nearly $15.00 on a single sandwich with two sides. I probably will not frequent Dickeys BBQ. The location was clean and efficient, staff was friendly and helpful.

Date: 7 years ago

Review №200

Rating: 1

They were out of most of their meats and their sides but didnt tell us until we got to the window. When we got home, the salad had a half inch of water on the bottom, modified order was still wrong, pork was cold and everything was just off. Not going back ever.

Date: 7 years ago