Staples

Review №1

Rating: 5

Fun store and compatible prices.

Date: a day ago

Review №2

Rating: 5

Great and competent people are so much value when one needs a presentation turned around quickly. The Staples Team in Temple TX helped with sorting multiple files and pics into a smooth presentation and they completed it quickly as needed for me. Thank you and keep up the great work!

Date: 4 days ago

Review №3

Rating: 5

I had what I thought was an off the wall and perhaps unsolvable problem. For the tech guys and gals, it was no problem at all. They listened to me then went to work. No problem.

Date: 4 days ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 1

Poor in store selection and .y personal online experience has been horrible.

Date: 3 weeks ago

Review №7

Rating: 5

The staff in my Temple store alwaya offer assistance so that I can find and use coupons and rewards that relate to me. I appreciate that.

Date: 4 weeks ago

Review №8

Rating: 5

Staples almost always has what I need in stock. Cashiers and floor employees are always helpful. And I like the clearance section ! You can find some great deals there

Date: a month ago

Review №9

Rating: 5

Clean, very organized, easy to find what I went in there for.

Date: a month ago

Review №10

Rating: 4

Overall clean store, friendly staff, well adverse in knowledge of products.

Date: a month ago

Review №11

Rating: 5

TK definitely did a wonderful job helping me find everything and loading things in my car such a great help 5 stars for his hard work!!

Date: 2 months ago

Review №12

Rating: 4

Friendly cashier, clean store, has what I needed.

Date: 2 months ago

Review №13

Rating: 5

friendly people, quick service. clean store. Its a staples so most products look like they been on the shelf for a while. Print time and execution works really quick. Amazon return also went smooth, had 5 items and no problems.

Date: 2 months ago

Review №14

Rating: 5

Walked in and located my item within seconds, headed to checkout, chatted with the nice lady in front of me for a few seconds, stepped up to the register and checked out. The gentleman at the register was very nice and pleasant throughout the entire transaction.

Date: 2 months ago

Review №15

Rating: 5

Products I needed were in stock and reasonably priced.

Date: 2 months ago

Review №16

Rating: 5

Supporting Staples office supply stores is good for all sizes of businesses, individuals, educators etc. Its nice to have assistance setting up home offices and small businesses. Staples staff is always super professional and helpful at all U.S. locations I have shopped at. Staff at the Temple Tx definitely added the TX hometown personality. I hope they will keep adding Arts & designer features to their in store shopping experience. For Temple office supplies, I prefer this Staples stores to other online stores that offer business supplies. With the discounts their prices are competitive and the stores are well stocked and its nice to have printing facilities in store. Thank you Staples!

Date: 2 months ago

Review №17

Rating: 5

Great experience at Staples this week, associates were attentive and efficient. I was pleasantly surprised!

Date: 2 months ago

Review №18

Rating: 5

Declan in the printing area was very very helpful in assisting with a step I didnt understand getting my cards sized to print.

Date: 3 months ago

Review №19

Rating: 5

Courteous staff, very professional. I recommend this Staples for your computer/laptop needs.

Date: 3 months ago

Review №20

Rating: 5

Outstanding service. Got exactly what I needed, and in a very timely fashion. Great job again and thank you!

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 1

recently started a subscription at Staples for one of your products thats hard to find in my area. I have had two deliveries since starting the service and both have been short product, the 1st I was short 4 bottles, the 2nd 5 bottles of 24. I have canceled my subscription since Im getting charged for 24 and getting far less.

Date: 4 months ago

Review №23

Rating: 1

Not a hello, welcome when I walked in.. employees near the entrance were watching tiktok videos.. stood in line at the shipping dest for 20+ minutes.. then get turned away because they dont ship documents??

Date: 4 months ago

Review №24

Rating: 5

I have been a regular customer of Staples for over 15 years and I have only encountered one small issue that was resolved immediately. Theyre my to go to place.

Date: 4 months ago

Review №25

Rating: 5

I returned an Amazon package at the Temple Staples store, And it was such a positive experience I wanted to share that with you. Everyone that I encountered was attentive and very professional. I enjoyed the 15% coupon that I got for returning my Amazon product and I was able to get other things that I needed it at a great price!

Date: 4 months ago

Review №26

Rating: 5

Friendly service every visit

Date: 4 months ago

Review №27

Rating: 5

Always a good selection of products.

Date: 5 months ago

Review №28

Rating: 5

The team was absolutely fantastic! Candace has a wonderful group of associates at the Temple location. I appreciated my interaction with Bill over the phone, being greeted by Rebecca, my conversation on the sales floor with Jeff, and the great check-out experience with Bill. They were extremely knowledgeable about the new Easy Rewards as well.

Date: 5 months ago

Review №29

Rating: 1

For over a week I have had to call more than 4 times to speak to customer service because my delivery continues to be delivered to a different address. Finally one of my orders arrived yesterday, but all the coffee boxes arrived damaged, open and missing k-cup. today i was going to receive my second order and they just tell me they lost my package again. This has been a nightmare. I ordered everything online to make everything easier but this company has made everything more difficult for me

Date: 6 months ago

Review №30

Rating: 1

My recent visit to the Staples store left me utterly appalled. The public restroom was a hygiene nightmare, blatantly violating OSHA and quality control standards with dead bugs scattered about. To make matters worse, an employee seemed more engrossed in her cellphone than attending to her duties, reflecting a lack of commitment to customer service. The questionable appearance of staff members hinted at a disregard for any semblance of a dress code. The overall atmosphere exuded a tone of neglect and displeasure, utterly incongruent with the reputation one expects from a reputable business. Any manager associated with such a disgraceful establishment should feel deep shame.

Date: 8 months ago

Review №31

Rating: 4

Date: 8 months ago

Review №32

Rating: 2

Date: 9 months ago

Review №33

Rating: 5

Wonderful experience at the print center. Very friendly and super helpful. Great customer service

Date: 10 months ago

Review №34

Rating: 5

In the midst of relocating, I was in Temple last Saturday and needed a printing project completed that I could not get done in Dallas. In my effort to multitask, I returned back to this location that had previously done many projects for me during my time as a resident of Temple. Sara greeted me with smile and confidence as I quickly explained my issue with the Staples in Dallas, and assured me that she understood exactly what I needed. She asked when I would be back, and went the extra mile to request my phone number so she could call me when it was done and ready for pickup. I was so amazed and impressed BEFORE the print job was completed that I asked her name, and advised her that I would be sending in a review with her name mentioned. I received the phone call from her very promptly (the printing project was completed earlier as discussed) and the phone call was received, as promised. Sara was just as pleasant and professional upon my return. The prints were already bagged, and upon her suggestion we reviewed the prints together. They were absolutely perfect, just as our interaction had been from the start. I just wanted to express that Sara met and exceeded my expectations.

Date: a year ago

Review №35

Rating: 5

Clean store amazingly helpful staff. Wo7ld highly recommended if you are looking for printing services

Date: a year ago

Review №36

Rating: 5

Justin was amazing!!! He helped me get the prints I needed to decorate my nursery, when I was having trouble. He went over and beyond to make sure I was satisfied. Hands down best customer service.

Date: a year ago

Review №37

Rating: 5

Justin in the Print Shop is amazing! Printed the stuff I needed very efficiently and with quality. Also handled the very disgruntled customer beside me with class. Thank you Justin, for being amazing.

Date: a year ago

Review №38

Rating: 5

Purchased an ink toner. Was heated by a sales associate he found the cartridge I needed and checked me out. Very nice staff as I heard them helping other people.

Date: a year ago

Review №39

Rating: 5

Went here last night to get materials printed for a Christmas gift. The person behind the counter was very patient and helpful in showing me how to get my file to them. They also finished the print really quickly. Great customer service, thanks Orion!

Date: a year ago

Review №40

Rating: 1

Please do Temple and the surrounding area a favor and close your doors permanently!!! This place is the worst!! Always Filthy!! Always Stinks inside this store too!! Sad unhappy faces is all you will find here...

Date: 2 years ago

Review №41

Rating: 2

Walked in, walked around, sat down, checked out and walked out. That about says it all. No wonder a staples is closing stores. Can get better information and service on Amazon, sad!

Date: 2 years ago

Review №42

Rating: 1

I paid $200 for a chair and I got nothing. The first shipment was not never received. They agreed to ship another but then cancelled the shipment today... Unbelievable!

Date: 2 years ago

Review №43

Rating: 5

Date: 2 years ago

Review №44

Rating: 1

The employee didnt even care to listen to my needs and was quick to say were short staffed we wont be able to help you today

Date: 2 years ago

Review №45

Rating: 3

Employees were great. A lot of problems with printing machines.

Date: 2 years ago

Review №46

Rating: 1

Worst printing company in this central area. The printing manager (Ben) is always on a conference call and will never return your emails or voicemails over simple questions and simple tasks. if you see Lauren in the printing area just leave the building all together. she cannot even tell you a price or even know the difference between 2 different labels or even know how to work a computer at all. They do not know how to make multiple labels and will keep the packaging that you bought from another store and will not replace it no matter how many times you ve asked the manager to do it and not work on them anymore because they have ruined every single one . I do not know how this place is still open or how the general manager hasn t even addressed any issues at this place

Date: 2 years ago

Review №47

Rating: 1

Date: 2 years ago

Review №48

Rating: 1

I have used staples for my printing needs quite a bit over the years and I have never seemed to have an issue. I recently went and the experience has been absolutely horrible. The customer service was completely inexcusable every single time. I went into the store wanting to get some downloads printed out on card stock. I waited patiently in line until an employee pulled me out of line insisting that I could use the self serve area. I tried to explain that I had questions and I needed something different but she already had me out of line. Then when she finally looked at what I was wanting she said oh we need the computer for that and then walked away behind the counter where the gentleman that was behind me was getting helped now. After an even longer wait I finally get to place my order without an apology or any kind of attempt to get me helped quickly. I picked up my order the next day. Its not exactly what I had imagined but I purchased and left. A day later I decide I would like to get one of the prints a different way and wanted to call to place the order to avoid going through the whole scenario of going to the store. I called and got transferred to the copy/print area and she asks to put me on a hold. 20 minutes later on hold (24 minutes total) I hang up and call back. I got transferred back to the same area and the same employee answers with a large attitude. I told her to just forget it and did not place an order. Until theres better staff/training of staff I dont believe I can return. I have relatively easy requests and questions there is no need for the disrespect.

Date: 2 years ago

Review №49

Rating: 4

Computer is a bit slow but reasonable price for use

Date: 2 years ago

Review №50

Rating: 5

I ve been coming to this store for several months now. Their customer service is always right on. This week I was struggling with the servers for the color printing. A woman named Greg intervened, used the store computers to print my documents free of charge and then helped me make the copies. I think they have a staff that cares.

Date: 3 years ago

Review №51

Rating: 5

Greg (her nickname) is awesome! I went in needing documents printed from an email and a photo on my cell phone, and I didn t even know where to start. She took the time to send both to Staples email and generated a code for printing. But she didn t stop at that, she took me to the printer and made the copies for me. I am extremely grateful for her time and expertise. I will continue to do business with this store. Thank you Greg, you made my day.

Date: 3 years ago

Review №52

Rating: 1

Customer service is very important. Need to invest more time in training your print shop employees. That is all I am going to say.

Date: 3 years ago

Review №53

Rating: 5

Wow!! Great customer service!!! Mr. Benjamin Hunt was very polite, professional, and WILLING to help with my business card order. Highest recommendation!!

Date: 3 years ago

Review №54

Rating: 5

Such a selection of goodies u wont see anywhere else...something for everybody! And I never have to wait in line

Date: 3 years ago

Review №55

Rating: 4

Clean, stocked, and friendly.

Date: 3 years ago

Review №56

Rating: 2

Super expensive and not competitive. Friendly checkout staff. But disconnected floor staff

Date: 4 years ago

Review №57

Rating: 1

This store has employees who dont care for your business. Visited this store to check the availability of the desk for my son which I was told to come Tuesday since they get trucks on Monday. I asked the person in store who was horrible. Didnt want to help at all. Asked the lady at register his name but she said I cant give his name and left from register Wow, thats how they run business. Finally manager came from office watching me leaving store and checked the item but it ended there. Lousy attitude and services

Date: 4 years ago

Review №58

Rating: 5

I love to browse at Staples after I am done shopping for the items I had on my list! I always find something else, at a deal I cannot pass up!

Date: 4 years ago

Review №59

Rating: 2

Printing services are so limited now, they are practically worthless. Not to mention, I cannot email an order in and get my printed materials via curbside pick-up (which they so proudly advertise to help with social distancing) I cannot email a print order in at all. This store used to be great. I was a regular customer, printed countless items there. Now, they are basically an overpriced office supplies section of Walmart, with a copy machine.

Date: 4 years ago

Review №60

Rating: 5

This review is for the store manager Benjamin. I place on online order for wedding signs, menus, programs, etc. It came out incorrect and the associate in the printing area did what he could to correct some of the order, but there was an equipment problem, so the rest was unresolved. After filling out the customer survey relating the problems, I got a call from Benjamin. He bent over backwards to fix the order. I had decided that I would never be returning to any Staples. But after his help, I would highly recommend shopping at the Temple store. He truly made a stressful wedding order a positive experience. Thank you Benjamin!

Date: 4 years ago

Review №61

Rating: 1

Went to Staples in Temple, Tx to print some construction site prints And they were to lazy to help me that they told me to do it on my own, so I was trying to figure out how to do all pdf files together since it was an iCloud site and couldn t even assist me with that, the lady told me to email them every single one of them and scan every single barcode enable for me to print every single page. This place is worthless and helpless they don t realize that we as customers are the ones handing them there check. So I went to UPS around the loop and they were very nice and able to print everything for me without a hassle with in 7min. Highly suggest to just go to UPS

Date: 4 years ago

Review №62

Rating: 1

Called ahead on copying business cards. Get to store 2 hours later. Sorry, cant help you. And you wonder why online companies are taking your business. ZERO customer service.

Date: 4 years ago

Review №63

Rating: 4

Helpful and inexpensive

Date: 4 years ago

Review №64

Rating: 4

Friendly service. Clean store. Abundance of choices.

Date: 4 years ago

Review №65

Rating: 1

The young lady at the copy and printing station is so rude! She does not have manners as well as not customer service. Even though she said, she has been working for a while in it... poor girl she is too young to be too bitter!

Date: 4 years ago

Review №66

Rating: 5

Date: 4 years ago

Review №67

Rating: 5

The girls are very friendly and cooperative with customers.

Date: 5 years ago

Review №68

Rating: 5

We went to pick out a desk for my sons Birthday but the one we wanted was not in stock. We had help from Cory H. I took the survey online and forgot to mention his name he was very helpful at selecting another desk that was in stock. He wasnt pushy while we tried to make our choice he stepped back and gave us a chance to decide. He was very helpful

Date: 5 years ago

Review №69

Rating: 3

First time in this store. Staff very friendly and knowledgeable, ready to assist you. Very clean and presentable. Here is my problems . Looki at laptops on sale. Say w the one that I liked and wanted to buy. NOT!! SAKE PRICES VERY DECEIVING. Shows price at one amount thinking you are saving. But really you pay lots more. Be careful when you look at sales prices. Plus they dont give military discount.

Date: 5 years ago

Review №70

Rating: 5

Wonderful, caring, professional staff ... especially Andy and Matt .They took time out from their very busy schedule to personally assist me. I will continue to use Staples for my business needs because a number one priority of any successful business should be a caring and professional staff.

Date: 5 years ago

Review №71

Rating: 5

Date: 5 years ago

Review №72

Rating: 5

Date: 5 years ago

Review №73

Rating: 5

Date: 5 years ago

Review №74

Rating: 5

Date: 5 years ago

Review №75

Rating: 5

Just needed some xtra large copies made...and all the clerks were happy to help and made sure i got a plastic bag to keep them dry in the rain!

Date: 5 years ago

Review №76

Rating: 4

Date: 5 years ago

Review №77

Rating: 2

Overpriced.

Date: 5 years ago

Review №78

Rating: 5

Cody was a great help finding the right office chair for our office/ gameroom. Thanks for all your help Cody! And thanks for carrying the box to the car for us.

Date: 5 years ago

Review №79

Rating: 5

Date: 5 years ago

Review №80

Rating: 4

Date: 5 years ago

Review №81

Rating: 3

Date: 5 years ago

Review №82

Rating: 5

Great customer service. Very knowledgeable staff members.

Date: 5 years ago

Review №83

Rating: 3

Rose

Date: 5 years ago

Review №84

Rating: 5

Very clean. Lots of variety here. Anything you need to run your office/ business, they seem to have. Fair prices as well.

Date: 5 years ago

Review №85

Rating: 5

Good place for electronics at a good price

Date: 5 years ago

Review №86

Rating: 5

Date: 5 years ago

Review №87

Rating: 5

This place is great. Especially if you need to print something.

Date: 5 years ago

Review №88

Rating: 5

The copy and print desk does a brisk business. Therefore, the staff may seemed rushed and short. Customers asking questions, seeking advice and wishing copies made. The copy/print shop offers many services requiring multitasking. Ive found the staff helpful and attempting to provide good service. Of course in every organization there is the outlier.

Date: 5 years ago

Review №89

Rating: 5

The printing and business Dept is Awesome!! Came in for some post card mailers and Andy & Zion help me save so much money!! Better service and better product than using an online company. I was very impressed.

Date: 5 years ago

Review №90

Rating: 1

Service was terrible walked out after waiting 20 minutes for assistance

Date: 5 years ago

Review №91

Rating: 5

Date: 5 years ago

Review №92

Rating: 5

Date: 5 years ago

Review №93

Rating: 5

Great srore,. Has everything to do with the office. Highly recommend it.

Date: 5 years ago

Review №94

Rating: 5

I love Staples. They always have what i need in store and online. Good sale prices. Good service. Rewards program is great.

Date: 5 years ago

Review №95

Rating: 3

Date: 5 years ago

Review №96

Rating: 5

Date: 5 years ago

Review №97

Rating: 4

Date: 5 years ago

Review №98

Rating: 5

Helpful & polite

Date: 5 years ago

Review №99

Rating: 5

Date: 5 years ago

Review №100

Rating: 2

Date: 5 years ago

Review №101

Rating: 5

Great...found what I needed and the service was excellent!

Date: 5 years ago

Review №102

Rating: 5

The staff is very helpful.

Date: 5 years ago

Review №103

Rating: 4

Date: 5 years ago

Review №104

Rating: 5

Helpful Friendly

Date: 5 years ago

Review №105

Rating: 5

Clean and Friendly

Date: 5 years ago

Review №106

Rating: 5

Date: 5 years ago

Review №107

Rating: 5

Date: 5 years ago

Review №108

Rating: 5

Reasonably priced, fast, friendly. Genuinely shocked at how good it was

Date: 5 years ago

Review №109

Rating: 5

Had some prints made very informative on my options of paper and very patient with me finding the right type of paper

Date: 5 years ago

Review №110

Rating: 5

Great place good experience NFL

Date: 5 years ago

Review №111

Rating: 5

Date: 5 years ago

Review №112

Rating: 4

Go to staples often. Prices dont always come out the same at register but they fix them IF you tell them.

Date: 5 years ago

Review №113

Rating: 5

Great office supply helpful staff

Date: 5 years ago

Review №114

Rating: 5

Date: 5 years ago

Review №115

Rating: 5

Date: 5 years ago

Review №116

Rating: 3

Date: 6 years ago

Review №117

Rating: 5

Date: 6 years ago

Review №118

Rating: 1

No one would answer the phone. When someone finally did answer they transferred me to the photo/ print section. No one answered so I called the main line back... I finally got a hold of someone. She came off annoyed and hung up on me after I asked if I could get a picture printed on a canvas. I miss officemax

Date: 6 years ago

Review №119

Rating: 5

Date: 6 years ago

Review №120

Rating: 5

Went for printer ink. In and out in 5 minutes. Good job!

Date: 6 years ago

Review №121

Rating: 5

Date: 6 years ago

Review №122

Rating: 5

Date: 6 years ago

Review №123

Rating: 4

Date: 6 years ago

Review №124

Rating: 5

Date: 6 years ago

Review №125

Rating: 5

Date: 6 years ago

Review №126

Rating: 5

Good office supplies

Date: 6 years ago

Review №127

Rating: 1

Wish I could give them 0 . I waited in line at the computer help desk fire about 10 mins no one ever asked me if I needed help, they didnt say Ill be with you in min, nothing.

Date: 6 years ago

Review №128

Rating: 4

Date: 6 years ago

Review №129

Rating: 5

Easy to use computer and printer but I must say its slow

Date: 6 years ago

Review №130

Rating: 4

Date: 6 years ago

Review №131

Rating: 4

Caught between summer and back to school left the computer dislay lacking in product. Otherwise great customer service and value for office products. The closest location is 24 miles from my residence but worth the drive if you need an easy button.

Date: 6 years ago

Review №132

Rating: 5

Date: 6 years ago

Review №133

Rating: 1

I was not pleased with my visit. I purchased two items that I was told by your staff that I needed. I had to return those because it wasnt right. Then another member of your staff said they do not carry what I need so she ordered it and had it delivered to the store. It still wasnt what I needed. But since I live 25 miles or so from the store, I dont always go in that direction so it took me a while to try to return it. Needless to say they wouldnt let me because it over the fourteen days since I purchased it. I will go out of my way not to shop with you again.

Date: 6 years ago

Review №134

Rating: 1

Never have what I need always but we can order it I need it today not next week

Date: 6 years ago

Review №135

Rating: 5

Best place to print and copy

Date: 6 years ago

Review №136

Rating: 4

Date: 6 years ago

Review №137

Rating: 3

Kind of gave me a vaporwave vibe

Date: 6 years ago

Review №138

Rating: 3

Staff assistance is wonderful. Availability of what I needed was not in store or via their website/kiosk.

Date: 6 years ago

Review №139

Rating: 3

Was challenging to find the item I was searching for because the display/inventory was not arranged correctly.

Date: 6 years ago

Review №140

Rating: 1

Horrible customer service. Had to shop somewhere else because no one knew what they were doing.

Date: 6 years ago

Review №141

Rating: 1

Date: 6 years ago

Review №142

Rating: 4

Date: 6 years ago

Review №143

Rating: 5

Everyone here is always so nice.

Date: 6 years ago

Review №144

Rating: 5

Date: 6 years ago

Review №145

Rating: 5

Great servise

Date: 7 years ago

Review №146

Rating: 5

Date: 7 years ago

Review №147

Rating: 5

4 weeks of planning a one night event. One thing left to do. Print out some cool goodies to give out as attendees leave. Your graphic designer has just sent the final product. Printer A- Machine happens to crash. Okay no problem, Ill go to printer B after work, surely theyll take care of me. Arrive at Printer B- Theyre not able print double sided images. Aww man what a bummer. Look online everything is closing in a hour or is already closed, except for who. Staples!! I call staples, asking Can you all print double sided images? Answer-Yes we can. Bingo! Ill be there soon. I get there and Josie is like yea I can take care of you. Josie jumped every hurdle with and pressed through every obstacle with me. Although an employee, she worked with me as a team to understand and accomplish my vision. She was even willing to work after hours to help me complete my idea. Long story short we finished right at closing time, in peace. This is real place with real people. Ill be back. Josie Thank You L.Palmer

Date: 7 years ago

Review №148

Rating: 1

I have been a customer of Staples for 20 years. I ordered a printer on line at 11:00 a.m. on Tuesday. I picked it up in the Temple,TX store and they were great! i installed it at my office and it didnt work. I contacted HP and they said they could send a part to repair or I could return to store. I did a chat with Staples and was on chat for over 1.5 hours and they gave me credit on the printer and told me to order a new one. I got the printer at a price match at 11:00 a.m. and they would not honor that price match at 2:00 p.m. I do not think this was good policy or customer service. I spoke with a supervisor after the 1.5 hrs on chat and she said they would not honor that price. Beware of returns to Staples.

Date: 7 years ago

Review №149

Rating: 5

Very good service...everyone. well a Organized store and clean

Date: 7 years ago

Review №150

Rating: 5

Sale staff are super!

Date: 7 years ago

Review №151

Rating: 3

Cashier was very friendly, but Staples did not have much color paper in stock.

Date: 7 years ago

Review №152

Rating: 5

Im a regular customer at this store, and have been treated well. The other day when I was there one of the Staff gathered my ink and Toner while I was shopping. They are friendly and helpful. The rewards program saves my company a nice amount. Im free to shop where I choose, and I choose Staples in Temple.

Date: 7 years ago

Review №153

Rating: 1

Such a terrible and frustrating experience. This is the second time Ive been there and both times Ive had the same experience. This last time I went to print TWO papers. She then informed me that she couldnt lend me the white out that she had sitting on her desk in front of her and told me to buy some. So I did, thinking that I would need to for some of the copies I need done. When I returned with the over-priced white out I bought, she then told me it would be an hour and a half. An hour and a half. 5 dollar white out that I could have used upon getting home for my hour and a half wait. I am enfurriated. When she told me I needed to buy the white out, i turned to go get it. I was headed in the opposite direction (how would I know where it would be?) and there was no guiding or pointing it out. So it took me 5 minutes to find it. Just a terrible experience. I reccomenf you go elsewhere. Walmart, office Depot, etc.

Date: 7 years ago

Review №154

Rating: 5

Nick and Janet were very helpful

Date: 7 years ago

Review №155

Rating: 1

Date: 7 years ago

Review №156

Rating: 3

Very small selection, last couple of visits we go in a find the correct shoe size then order online because they have no selection.

Date: 7 years ago

Review №157

Rating: 3

Average Staples with high prices unless there is a sales. Store is clean and organized. Employees were friendly.

Date: 7 years ago

Review №158

Rating: 4

Sean , theTech was extremely nice and helpful. He spent about an hour checking my computer. He seemed very knowledge and did not use high pressure sales tactics.

Date: 7 years ago

Review №159

Rating: 1

Lies! Return policy is verbally changed. They dont know there products! Dont know what times they close! U walk in and get no help, Waite for help and feel like u are bothering somone who was in the back getting paid to set in there ass doing nothing. That or there just down right rude! Ghetto, unhelpful, say there busy when there not...how does this company make $?

Date: 7 years ago

Review №160

Rating: 2

Print center associate not very helpful. Came down two times to make copies but told us she was busy even though she was not doing anything. Left store went to OfficeMax and found out copies were lot cheaper .

Date: 8 years ago

Review №161

Rating: 4

The employees are young and careless but the quality of my businesscards are great

Date: 8 years ago

Review №162

Rating: 4

Its a Staples - not much more to say. Pretty much your average Staples.

Date: 8 years ago

Review №163

Rating: 1

Customer service is horrible. Never buy anything from this store, go to office max or office depot

Date: 8 years ago

Review №164

Rating: 3

So so

Date: 9 years ago

Review №165

Rating: 1

Terrible service at the temple location. Our business has spent a lot but will be going some where else. Very poor service consistently. Rapid employee turnover. Store manager lies consistently and has very bad attitude.

Date: 9 years ago

Review №166

Rating: 5

Jillian did a great job helping me find what I was looking for.

Date: 9 years ago

Review №167

Rating: 1

Went to Staples in a hurry today after doing some work outdoors. Wearing dirty overalls and not quite as clean as I would like. Needless to say, this shopping experience sucked, although I was asked by a couple of associates if I needed help. By the time I had completed my shopping and headed to the register. The huddle of sales associates gathered by the front door broke and all eyes were trained on me. One associate obviously stayed behind to block the exit, I guess just in case. It was very clear to me that I was being looked at as the stereotypical shop lifter. I was not greeted at all by the cashier, but by the time i finished my transaction the exit was cleared and I assume the red alert was called off. Staples will never get my money ever again. If you dont fit the bill of the normal office supply shopper, I would advise you not to shop here.

Date: 9 years ago

Review №168

Rating: 1

So I got this lap top in mid October, havent had time to play with it and customize it. I am still pleased with it. BUT dont go to Staples. They were out of the Lenovo G500s and sent me one from the warehouse. I was so busy that I did not customize until after Thanksgiving. Realized it didnt come with a touch screen. They do come with touch screen, the display I looked at, had a touch screen, they sold me a touch screen. I went back today and they said 14 days went by, nothing we can do, sorry. Dont ever shop Staples. So it is not one location, it is Staples as a whole. Staples in Temple,Tx sent wrong lap top, they sold me the touch screen version of this model but sent me a regular one. I never had touch screen. I am very busy and didnt even attempt to use the touch screen. A couple of weeks went by and I began to customize my lap top when I realized that it was not a touch screen. When I took it to the store they tell me two weeks is the exchange policy. Nothing they can do. Of course, they didnt know who they were dealing with. Then when it was being exchanged, they insisted on needing the booklet. Well, I took care of that. Turns out they dont need the booklet that bad. Now new one may have hardware issues. Went to Austin location. Left that day to back up and return. Cutting it close to closing. Called at 6:50 to make sure they were not closing 5 minutes early or something. The voice greeting said they were already closed. I turned around and went home. I went back the next day. They need the box that it came with. Well, it is in Temple,Tx IF I even still had it. This location doesnt care. I called the store in Temple, Tx to explain to the manager at Staples on Barbara Jordon so he can explain the history of my ordeal as I already did to the Austin manager. Austin location still didnt care. My father had to drive to Austin from Temple to bring me the box. I hate Staples and do not trust them.

Date: 10 years ago

Review №169

Rating: 1

I bought a twin black cartridge for my printer Saturday September 21, 2013. One of the cartridges was defective. My wife brought it back to get it replaced. The manager on duty said that he would not replace the defective cartridge unless the good one was returned too. Monday I called The Temple Store and asked to speak to the store manager. I was placed on hold. Several minutes later the lady that answered my call came back on the line and asked how could she direct my call. I said I have been waiting to talk to a store manager,and that I would like to talk to the main store manager. Several minutes later a manager named Matt Elliot came on the line. I asked him if he was the main manager. He said he was not and that the main manager was not available to talk to me. I explained my problem about the defective cartridge. He told me the store policy is to not stand behind the printer cartrdges they sell. His idea was for me to contact the company that made it. The company logo said Staples. I told him that for a &7.50 cartridge they were going to lose a customer that spent several thousand dollars in Staples, and that I thought the policy was a bad policy. He agreed that it was indeed a bad policy. I will not do anymore buisiness with a Store that does not stand behind their products. I pointed out that there is a lot of competition out there sellin the same things Staples sell. I asked him was Staples buisness so good they could afford the policy he explained to me. He said he had no comment. The main store managers name is Brian Kelly( not sure of name spellings), the manager I spoke to is Matt Elliot. and the supervisor that refused to stand behind Staples products name is Nick Latkey. I got The Corporate Staples number, and I am going to see if they support this very bad policy. Finally money is too hard to come by to spend it in a store that does not appreciate your buisiness.

Date: 11 years ago

Review №170

Rating: 2

The Staples National chain has become politically active- opposing firearms ownership and particularly businesses that deal with firearms.

Date: 11 years ago

Review №171

Rating: 2

Date: 13 years ago