Wendy's

2646 John Ben Shepperd Pkwy, Odessa, TX 79761, United States

Wendy's

About the Company

rating: 3.8

Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Categories

  • Fast food restaurant
  • Hamburger restaurant
  • Restaurant

Contact Information

Phone: +1 432-227-0008

Website: https://locations.wendys.com/united-states/tx/odessa/2646-john-ben-shepard-pkwy?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US

Address: 2646 John Ben Shepperd Pkwy, Odessa, TX 79761, United States

Working hours
  • Sunday: 6:30 AM–1 AM
  • Monday: 6:30 AM–1 AM
  • Tuesday: 6:30 AM–1 AM
  • Wednesday: 6:30 AM–1 AM
  • Thursday: 6:30 AM–1 AM
  • Friday: 6:30 AM–1 AM
  • Saturday: 6:30 AM–1 AM

Photos

Reviews

Review №1

Rating: 1

Customer service needs improvement. But then again, this is Odessa, right?

Date: a week ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 1

Beware, very very angry manager at this location! We got to see him yell at the employees, complain about employees to the drive thru customers and then get rude and disrespectful with a delivery driver. Very interesting. Food

Date: 2 weeks ago

Review №4

Rating: 1

I ordered a Bacon Biggie bag and got 2 kids meals. I had them delivered because I do not have a vehicle right now. I called up there and the lady who answered the phone, asked me to bring in my receipt. I explained that my car isnt here rn that is why I ordered through door dash. She continued to tell me to bring in my receipt tomorrow when the manager is there. I got upset and hung up. I LOVE Wendys food. This is unacceptable.

Date: 2 weeks ago

Review №5

Rating: 5

Date: 4 weeks ago

Review №6

Rating: 2

So rude

Date: a month ago

Review №7

Rating: 4

Date: a month ago

Review №8

Rating: 2

Every worker there is rude even if you are nice . They will walk away as you are ordering. They always have attitude for no reason .

Date: a month ago

Review №9

Rating: 2

The service was terrible. Order not made correctly, attitude given. The staff was running over the new chick, who you can tell was trying really hard to keep up. Last but not least, had a whole frozen fry in my order of fries. Smh

Date: a month ago

Review №10

Rating: 1

So I guess Wendy s is in the habit of forgetting the large fries, typical

Date: 2 months ago

Review №11

Rating: 5

Good

Date: 2 months ago

Review №12

Rating: 4

Date: 2 months ago

Review №13

Rating: 5

Date: 2 months ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 1

Date: 3 months ago

Review №17

Rating: 5

Date: 3 months ago

Review №18

Rating: 1

Sat in drive thru for 15 mins 1 hour before close didnt even bother to say closing early helped 4 cars in line ahead of me and 8 cars behind me were waiting. They were hiding peaking around food prep counter.

Date: 3 months ago

Review №19

Rating: 1

I do not recommend this place. I just spent a while waiting to be served and the employee is looking at me as I am there to order and continues talking to a customer as if I were not there, after getting tired of waiting for them to finish their conversation. I decided to leave. I dont plan to return to this place.

Date: 3 months ago

Review №20

Rating: 5

Great numbers here. We would return

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 1

The past 5 times our drive thru orders have been wrong. Hamburger only Ketchup. How hard is that? Also the staff doesnt know the difference between a Hamburger and cheese burger. So many things wrong with the communication at this store it I too much to write. Food : 3/5

Date: 3 months ago

Review №23

Rating: 5

I love Wendys, the customer service is awesome Ive never had any issues with my food or their employees. From my experience theyve always greeted me and other customers very courteously and respectfully. Outstanding job to the Odessa Wendys teams

Date: 4 months ago

Review №24

Rating: 4

Nice visit today. Friendly staff.

Date: 4 months ago

Review №25

Rating: 4

Got, fast , cheap

Date: 5 months ago

Review №26

Rating: 1

Date: 5 months ago

Review №27

Rating: 4

Date: 5 months ago

Review №28

Rating: 5

Excellent...

Date: 6 months ago

Review №29

Rating: 1

Well now I just had my mvr ran .. an. I spoke to the county clerk an they just mentioned that the case i had in 2020 which was handled by Jason was not dismissed I specifically mentioned that I wanted to work with them to help my record jason mentioned they could help... I had to do a probation period which I completed With good terms... but my case still seems not to be dismissed? How can this be... .. I waisted a pretty decent amount of cash on this firm..

Date: 6 months ago

Review №30

Rating: 4

Date: 6 months ago

Review №31

Rating: 4

The experience was pleasant overall. Its a simple fast-food joint with decent service. While the nuggets were just okay and didnt stand out, the customer service was exceptionally warm and cheerful, adding to the positive atmosphere of the visit.

Date: 6 months ago

Review №32

Rating: 3

Very quiet

Date: 6 months ago

Review №33

Rating: 1

I ordered a baconator fries and this is what the MANAGER (a man) gave me. No BACON, fried were cold n the cheese wasn t even melted !!!!! N they served this to a customer (me)!!!! How embarrassing for Wendy s that this is what the service and their food looks like when they serve it to the customer! I hope this gets to the right people so that some attention would come to this place. So sad! In other places the Wendy s is my fav! This place is a joke

Date: 6 months ago

Review №34

Rating: 4

Date: 6 months ago

Review №35

Rating: 5

Fast

Date: 6 months ago

Review №36

Rating: 5

Date: 7 months ago

Review №37

Rating: 5

Date: 7 months ago

Review №38

Rating: 1

My husband paid for a baconator with veggies and they just gave him a regular double cheeseburger.

Date: 7 months ago

Review №39

Rating: 5

Date: 7 months ago

Review №40

Rating: 5

They serve you very well and the food is ready in no time.

Date: 7 months ago

Review №41

Rating: 4

Date: 8 months ago

Review №42

Rating: 2

Date: 8 months ago

Review №43

Rating: 1

Worst burger Ive ever had. No further explanation needed.

Date: 8 months ago

Review №44

Rating: 3

Date: 8 months ago

Review №45

Rating: 1

Date: 8 months ago

Review №46

Rating: 3

Date: 8 months ago

Review №47

Rating: 4

Date: 8 months ago

Review №48

Rating: 5

Date: 9 months ago

Review №49

Rating: 5

Date: 9 months ago

Review №50

Rating: 5

Very good excellent food

Date: 9 months ago

Review №51

Rating: 5

Date: 9 months ago

Review №52

Rating: 4

Date: 9 months ago

Review №53

Rating: 3

Date: 10 months ago

Review №54

Rating: 5

Date: 10 months ago

Review №55

Rating: 5

Food was hot and fresh. Staff was pleasant. Would eat here again.

Date: 10 months ago

Review №56

Rating: 4

Date: 10 months ago

Review №57

Rating: 5

Very testy

Date: 10 months ago

Review №58

Rating: 4

Date: 10 months ago

Review №59

Rating: 1

Rude drive through. No manners.

Date: 10 months ago

Review №60

Rating: 4

Prices went up too much.

Date: 10 months ago

Review №61

Rating: 5

Always fast, and their Strawberry Lemonade is spot on.

Date: 10 months ago

Review №62

Rating: 4

Good and warm food quickly. It wasnt crowded when we went and it was clean. Unfortunately the drink machines were low on flavors.

Date: 10 months ago

Review №63

Rating: 1

almost every time my partner and I come through theres been menu items messed up or missing, and the past 2 or 3 times now, we get to the drive through about 12:30-12:45 a.m. and theres nobody there at all to take our order. during the time it took to write this out, there were 3 or 4 other cars that just left the drive thru. if theres an hour change thats more than fair, just post signage that theres been an hour of operations change.

Date: 11 months ago

Review №64

Rating: 1

My fiance went to Wendys specifically for me after working a 12-hour shift and needing to come home to eat and shower and go to bed so he can get up at 5:30 in the morning. He ordered me a Daves single and a queso fries and I did not get queso fries I got cheese fries so I called the store and I flipped out on them I dont understand why people cant do their job! Because last night I came through the drive-thru and got queso fries with no problem at all so I wish I could leave no stars at all but unfortunately I have to leave at least one star!!!!!!

Date: 11 months ago

Review №65

Rating: 5

Excellent staff and they treated me and kids very well. Kid-friendliness: Treated my kids very well Food : 5/5 |

Date: 11 months ago

Review №66

Rating: 4

Date: 11 months ago

Review №67

Rating: 5

Did drive through. Looked clean and got business done no problems, short waiting.

Date: 11 months ago

Review №68

Rating: 5

Date: 11 months ago

Review №69

Rating: 5

Quick in and out

Date: 11 months ago

Review №70

Rating: 5

I live a few blocks from here and this is one of my regular spots for a quick bite to eat. The staff is always friendly, the food is always hot, and correct as ordered. One of the best fast food spots in Odessa. Two thumbs up!!!

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 4

Date: a year ago

Review №73

Rating: 5

Spicy chicken sandwich is my favorite.

Date: a year ago

Review №74

Rating: 1

Its not fast food. Sloowwwww. Trash..

Date: a year ago

Review №75

Rating: 3

Date: a year ago

Review №76

Rating: 4

Date: a year ago

Review №77

Rating: 4

Bought frosties...were good...dont get much for price..there large is a small...

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 2

Went through drive through. Sat there longer than usual. Employees would look at me but wouldn t acknowledge I was there. When I did get my order, the employee quickly handed it to me with no pleasant communication at all. I had to honk my horn to get someone s attention to get my french fries which had been missed. I should have left without them, because they were room temperature and dried out. I wish they were like in the commercials. I miss the days that there were rules on how long the fries could sit there. One good thing about it is my dogs enjoyed them.

Date: a year ago

Review №82

Rating: 2

When you are going through the drive-through? You can t get ketchup or napkins? Unless you ask. Why have a drive-through when you re in a hurry and you can t even get napkins. It happens all the time at the Wendy s I frequent. Whataburger doesn t do it. Other burger joints seem to accommodate when you re in their drive-through. I m always in a hurry if I go through the drive-through and I m not even set up with napkins. I find it disgraceful.

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

I eat here sometimes for my lunch. The food is great, the service is fast and its clean. I particularly like their salads here.

Date: a year ago

Review №85

Rating: 3

Date: a year ago

Review №86

Rating: 2

They have some menu items there that support a healthy diet. I like that. Ordered for myself and my dog specifically ask for no veggies on sandwich for dog, they got that wrong and the bread for both was stale. What happened to this place?Shame on you Dave

Date: a year ago

Review №87

Rating: 4

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 4

Great restaurant! Staff is super friendly and helpful. Place is clean

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 1

Worst Wendy s ever. Gave it two try s and no bueno!!!!!

Date: a year ago

Review №94

Rating: 2

Same America food

Date: a year ago

Review №95

Rating: 3

I am always missing food somehow,

Date: a year ago

Review №96

Rating: 4

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 5

Never have to wait for my food. Great tasting Kid-friendliness: Yes Wheelchair accessibility: Yes

Date: a year ago

Review №99

Rating: 3

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Management and staff have top performance at doing their jobs.This place is always clean,fast and friendly!

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 1

I wanted a BLT Wendys dosent sale it. I will never go back very disappointed I will never go back to Wendys that was the first time that Wendys it will never go back. When we came in to Wendys who stood there for 5-10 minutes before somebody wait on us and we had to holler at them then they waited on I asked if they had a BLT no we dont have to BLT I ordered a hamburger but I didnt care for it

Date: a year ago

Review №105

Rating: 3

It can be a good experience when they get your order right but theyre record of accuracy could be better. Management needs to be better. I dont blame the associates.

Date: a year ago

Review №106

Rating: 3

Date: a year ago

Review №107

Rating: 5

I work and live close to this Wendys so I m there a lot. They rock. Fast and friendly and I don t think they ve ever messed up my order. They even gave me chili at 9:30 in the morning cuz I asked!

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

1ST TIMER...ASKD 4 MY SPICY CHICKN SANDWICH 2 B DROPPD FRESH...N THEY DID NOTZ DISAPPOINT ME...THNX 2 DA ENTIRE CREW...MY MEAL WUZ DELICIOUZ...!!

Date: a year ago

Review №111

Rating: 2

Date: a year ago

Review №112

Rating: 2

Date: a year ago

Review №113

Rating: 1

Dietary restrictions: Meat was burned and crispy never going back to that location that was second time first time waited line 15 minutes for order ask for ketchup and nothing in the bag

Date: a year ago

Review №114

Rating: 5

Very Friendly Drive Thru Staff Excellent Service Food

Date: a year ago

Review №115

Rating: 5

Everything very good

Date: a year ago

Review №116

Rating: 4

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 4

I gave 4 stars because when I go through the drive through, theres not any real friendliness or thank you, or good morning. Otherwise its great.

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 4

Take a 5 meals order almost 20 mint. and incomplete the order I come in to the restaurant for get a missing Large Fries and that person...

Date: a year ago

Review №122

Rating: 2

I seem to get cold old food here unless I ask for it fresh

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 3

For a fast food burger, it wasnt bad. The pictures and descriptions on the menu are better than what you get. I do love the frosty and their new fries, though. Service was almost too fast, I hadnt finished filling my drink by the time my order was ready. All in all, Id go there again.

Date: a year ago

Review №125

Rating: 3

Date: a year ago

Review №126

Rating: 5

So clean and service was excellent!!

Date: a year ago

Review №127

Rating: 4

Enjoyed

Date: a year ago

Review №128

Rating: 5

Always quick good service

Date: a year ago

Review №129

Rating: 4

Date: a year ago

Review №130

Rating: 4

Great fresh hot food best Wendys in the Permian basin area.

Date: a year ago

Review №131

Rating: 3

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 5

My favorite Wendys/fast food around here. Customer service is great. Fast, always correct, and staff is very nice.

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 4

Food fast

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 2

Im at a loss for how they can mess up an order with two sandwiches and two sides. They gave us one sandwich we did not order, and completely forgot the other sandwich. At least the chicken nuggets were correct, I suppose? They also gave us a Sweet Tea when we clearly specified Unsweet...there was one drink in the whole order.

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 3

Date: a year ago

Review №140

Rating: 2

No potatoes... and the food was like warm, at best. Long wait times in the drive thru. I would not recommend.

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 4

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 5

Only went through drive thru but my food was hote and fresh and the way i ordered it. The people were nice and friendly.

Date: a year ago

Review №146

Rating: 4

Date: a year ago

Review №147

Rating: 4

All well except only chocolate frosty available. No choice.

Date: a year ago

Review №148

Rating: 5

Fast friendly crew working.

Date: a year ago

Review №149

Rating: 1

The beans were hard in Chilli and the lobby was dirty

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

I wanted a burger. Wendys has good burgers.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Good taste!!

Date: a year ago

Review №156

Rating: 5

Best spicy chicken sandwich!

Date: a year ago

Review №157

Rating: 4

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 3

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 4

Fast friendly service order done right n served promptly. Clean well stocked service and dining area. Food was as ordered fresh n tasted good. Yall try it out. Worth a try at least

Date: a year ago

Review №162

Rating: 1

Date: a year ago

Review №163

Rating: 1

Check your bag for food sometimes they just give you napkins.

Date: 2 years ago

Review №164

Rating: 5

Date: 2 years ago

Review №165

Rating: 5

Yum. Always delicious food.

Date: 2 years ago

Review №166

Rating: 3

Burgers are a bit small

Date: 2 years ago

Review №167

Rating: 1

Very disappointed. After ordering 50 dollars worth of food and getting home to see that only fires and chili Bowles were right makes me mad. Never had issues till today but it was an experience issue. My burgers 9 of them all were supposed to have it all and when I arrived home they only had cheese, one piece of meat and buns. Next time Ill just go to sonic next door. I didnt wanna cook because I was to tiered but ended up having to go into my kitchen to add I paid for that they didnt add because they were to busy . Very disappointed!!!!

Date: 2 years ago

Review №168

Rating: 5

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Date: 2 years ago

Review №172

Rating: 4

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 4

Date: 2 years ago

Review №175

Rating: 5

Good food in and out nice place in side as well

Date: 2 years ago

Review №176

Rating: 5

Decent service kind workers and all around good clean family atmosphere

Date: 2 years ago

Review №177

Rating: 3

Baked potato was legit! I noticed they seem to be picking up the pace a bit...

Date: 2 years ago

Review №178

Rating: 4

Date: 2 years ago

Review №179

Rating: 5

Had the late night munchies. The service excellent, all three orders were perfectly prepared and made fresh. Thanks.

Date: 2 years ago

Review №180

Rating: 4

Date: 2 years ago

Review №181

Rating: 4

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 3

It was ok but they forgot to give me my drink I also ordered a large frosty and got a mini one! Ugh

Date: 2 years ago

Review №184

Rating: 5

Good food. As usual.

Date: 2 years ago

Review №185

Rating: 5

Super friendly drive through attendants! Food was hot and fries were crispy!! My favorite Wendys out here!

Date: 2 years ago

Review №186

Rating: 2

Um to small hamburger portion for the price it almost the same price if you go to wataburger Wendys hamburger bun taste like wheat bread

Date: 2 years ago

Review №187

Rating: 4

Date: 2 years ago

Review №188

Rating: 4

Date: 2 years ago

Review №189

Rating: 5

Real good service friendly

Date: 2 years ago

Review №190

Rating: 3

Date: 2 years ago

Review №191

Rating: 1

Im not a fan of fast food and this place confirms why I dont like it I ordered a burger with bacon and cheese Its very small and didnt really taste good. the potatoes are still flavorless

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 4

Date: 2 years ago

Review №194

Rating: 5

Great food, fast service, new and updated items..

Date: 2 years ago

Review №195

Rating: 5

Date: 2 years ago

Review №196

Rating: 4

Date: 2 years ago

Review №197

Rating: 4

Date: 2 years ago

Review №198

Rating: 4

Date: 2 years ago

Review №199

Rating: 4

Date: 2 years ago

Review №200

Rating: 5

My Chick

Date: 2 years ago