About the Company
rating: 3.8
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Categories
- Fast food restaurant
- Hamburger restaurant
- Restaurant
Contact Information
Phone: +1 432-227-0008
Website: https://locations.wendys.com/united-states/tx/odessa/2646-john-ben-shepard-pkwy?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US
Address: 2646 John Ben Shepperd Pkwy, Odessa, TX 79761, United States
- Sunday: 6:30 AM–1 AM
- Monday: 6:30 AM–1 AM
- Tuesday: 6:30 AM–1 AM
- Wednesday: 6:30 AM–1 AM
- Thursday: 6:30 AM–1 AM
- Friday: 6:30 AM–1 AM
- Saturday: 6:30 AM–1 AM
Photos
Reviews
Review №1
Rating: 1
Customer service needs improvement. But then again, this is Odessa, right?
Date: a week ago
Review №2
Rating: 5
Date: a week ago
Review №3
Rating: 1
Beware, very very angry manager at this location! We got to see him yell at the employees, complain about employees to the drive thru customers and then get rude and disrespectful with a delivery driver. Very interesting. Food
Date: 2 weeks ago
Review №4
Rating: 1
I ordered a Bacon Biggie bag and got 2 kids meals. I had them delivered because I do not have a vehicle right now. I called up there and the lady who answered the phone, asked me to bring in my receipt. I explained that my car isnt here rn that is why I ordered through door dash. She continued to tell me to bring in my receipt tomorrow when the manager is there. I got upset and hung up. I LOVE Wendys food. This is unacceptable.
Date: 2 weeks ago
Review №5
Rating: 5
Date: 4 weeks ago
Review №6
Rating: 2
So rude
Date: a month ago
Review №7
Rating: 4
Date: a month ago
Review №8
Rating: 2
Every worker there is rude even if you are nice . They will walk away as you are ordering. They always have attitude for no reason .
Date: a month ago
Review №9
Rating: 2
The service was terrible. Order not made correctly, attitude given. The staff was running over the new chick, who you can tell was trying really hard to keep up. Last but not least, had a whole frozen fry in my order of fries. Smh
Date: a month ago
Review №10
Rating: 1
So I guess Wendy s is in the habit of forgetting the large fries, typical
Date: 2 months ago
Review №11
Rating: 5
Good
Date: 2 months ago
Review №12
Rating: 4
Date: 2 months ago
Review №13
Rating: 5
Date: 2 months ago
Review №14
Rating: 5
Date: 2 months ago
Review №15
Rating: 5
Date: 2 months ago
Review №16
Rating: 1
Date: 3 months ago
Review №17
Rating: 5
Date: 3 months ago
Review №18
Rating: 1
Sat in drive thru for 15 mins 1 hour before close didnt even bother to say closing early helped 4 cars in line ahead of me and 8 cars behind me were waiting. They were hiding peaking around food prep counter.
Date: 3 months ago
Review №19
Rating: 1
I do not recommend this place. I just spent a while waiting to be served and the employee is looking at me as I am there to order and continues talking to a customer as if I were not there, after getting tired of waiting for them to finish their conversation. I decided to leave. I dont plan to return to this place.
Date: 3 months ago
Review №20
Rating: 5
Great numbers here. We would return
Date: 3 months ago
Review №21
Rating: 5
Date: 3 months ago
Review №22
Rating: 1
The past 5 times our drive thru orders have been wrong. Hamburger only Ketchup. How hard is that? Also the staff doesnt know the difference between a Hamburger and cheese burger. So many things wrong with the communication at this store it I too much to write. Food : 3/5
Date: 3 months ago
Review №23
Rating: 5
I love Wendys, the customer service is awesome Ive never had any issues with my food or their employees. From my experience theyve always greeted me and other customers very courteously and respectfully. Outstanding job to the Odessa Wendys teams
Date: 4 months ago
Review №24
Rating: 4
Nice visit today. Friendly staff.
Date: 4 months ago
Review №25
Rating: 4
Got, fast , cheap
Date: 5 months ago
Review №26
Rating: 1
Date: 5 months ago
Review №27
Rating: 4
Date: 5 months ago
Review №28
Rating: 5
Excellent...
Date: 6 months ago
Review №29
Rating: 1
Well now I just had my mvr ran .. an. I spoke to the county clerk an they just mentioned that the case i had in 2020 which was handled by Jason was not dismissed I specifically mentioned that I wanted to work with them to help my record jason mentioned they could help... I had to do a probation period which I completed With good terms... but my case still seems not to be dismissed? How can this be... .. I waisted a pretty decent amount of cash on this firm..
Date: 6 months ago
Review №30
Rating: 4
Date: 6 months ago
Review №31
Rating: 4
The experience was pleasant overall. Its a simple fast-food joint with decent service. While the nuggets were just okay and didnt stand out, the customer service was exceptionally warm and cheerful, adding to the positive atmosphere of the visit.
Date: 6 months ago
Review №32
Rating: 3
Very quiet
Date: 6 months ago
Review №33
Rating: 1
I ordered a baconator fries and this is what the MANAGER (a man) gave me. No BACON, fried were cold n the cheese wasn t even melted !!!!! N they served this to a customer (me)!!!! How embarrassing for Wendy s that this is what the service and their food looks like when they serve it to the customer! I hope this gets to the right people so that some attention would come to this place. So sad! In other places the Wendy s is my fav! This place is a joke
Date: 6 months ago
Review №34
Rating: 4
Date: 6 months ago
Review №35
Rating: 5
Fast
Date: 6 months ago
Review №36
Rating: 5
Date: 7 months ago
Review №37
Rating: 5
Date: 7 months ago
Review №38
Rating: 1
My husband paid for a baconator with veggies and they just gave him a regular double cheeseburger.
Date: 7 months ago
Review №39
Rating: 5
Date: 7 months ago
Review №40
Rating: 5
They serve you very well and the food is ready in no time.
Date: 7 months ago
Review №41
Rating: 4
Date: 8 months ago
Review №42
Rating: 2
Date: 8 months ago
Review №43
Rating: 1
Worst burger Ive ever had. No further explanation needed.
Date: 8 months ago
Review №44
Rating: 3
Date: 8 months ago
Review №45
Rating: 1
Date: 8 months ago
Review №46
Rating: 3
Date: 8 months ago
Review №47
Rating: 4
Date: 8 months ago
Review №48
Rating: 5
Date: 9 months ago
Review №49
Rating: 5
Date: 9 months ago
Review №50
Rating: 5
Very good excellent food
Date: 9 months ago
Review №51
Rating: 5
Date: 9 months ago
Review №52
Rating: 4
Date: 9 months ago
Review №53
Rating: 3
Date: 10 months ago
Review №54
Rating: 5
Date: 10 months ago
Review №55
Rating: 5
Food was hot and fresh. Staff was pleasant. Would eat here again.
Date: 10 months ago
Review №56
Rating: 4
Date: 10 months ago
Review №57
Rating: 5
Very testy
Date: 10 months ago
Review №58
Rating: 4
Date: 10 months ago
Review №59
Rating: 1
Rude drive through. No manners.
Date: 10 months ago
Review №60
Rating: 4
Prices went up too much.
Date: 10 months ago
Review №61
Rating: 5
Always fast, and their Strawberry Lemonade is spot on.
Date: 10 months ago
Review №62
Rating: 4
Good and warm food quickly. It wasnt crowded when we went and it was clean. Unfortunately the drink machines were low on flavors.
Date: 10 months ago
Review №63
Rating: 1
almost every time my partner and I come through theres been menu items messed up or missing, and the past 2 or 3 times now, we get to the drive through about 12:30-12:45 a.m. and theres nobody there at all to take our order. during the time it took to write this out, there were 3 or 4 other cars that just left the drive thru. if theres an hour change thats more than fair, just post signage that theres been an hour of operations change.
Date: 11 months ago
Review №64
Rating: 1
My fiance went to Wendys specifically for me after working a 12-hour shift and needing to come home to eat and shower and go to bed so he can get up at 5:30 in the morning. He ordered me a Daves single and a queso fries and I did not get queso fries I got cheese fries so I called the store and I flipped out on them I dont understand why people cant do their job! Because last night I came through the drive-thru and got queso fries with no problem at all so I wish I could leave no stars at all but unfortunately I have to leave at least one star!!!!!!
Date: 11 months ago
Review №65
Rating: 5
Excellent staff and they treated me and kids very well. Kid-friendliness: Treated my kids very well Food : 5/5 |
Date: 11 months ago
Review №66
Rating: 4
Date: 11 months ago
Review №67
Rating: 5
Did drive through. Looked clean and got business done no problems, short waiting.
Date: 11 months ago
Review №68
Rating: 5
Date: 11 months ago
Review №69
Rating: 5
Quick in and out
Date: 11 months ago
Review №70
Rating: 5
I live a few blocks from here and this is one of my regular spots for a quick bite to eat. The staff is always friendly, the food is always hot, and correct as ordered. One of the best fast food spots in Odessa. Two thumbs up!!!
Date: a year ago
Review №71
Rating: 5
Date: a year ago
Review №72
Rating: 4
Date: a year ago
Review №73
Rating: 5
Spicy chicken sandwich is my favorite.
Date: a year ago
Review №74
Rating: 1
Its not fast food. Sloowwwww. Trash..
Date: a year ago
Review №75
Rating: 3
Date: a year ago
Review №76
Rating: 4
Date: a year ago
Review №77
Rating: 4
Bought frosties...were good...dont get much for price..there large is a small...
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 5
Date: a year ago
Review №80
Rating: 5
Date: a year ago
Review №81
Rating: 2
Went through drive through. Sat there longer than usual. Employees would look at me but wouldn t acknowledge I was there. When I did get my order, the employee quickly handed it to me with no pleasant communication at all. I had to honk my horn to get someone s attention to get my french fries which had been missed. I should have left without them, because they were room temperature and dried out. I wish they were like in the commercials. I miss the days that there were rules on how long the fries could sit there. One good thing about it is my dogs enjoyed them.
Date: a year ago
Review №82
Rating: 2
When you are going through the drive-through? You can t get ketchup or napkins? Unless you ask. Why have a drive-through when you re in a hurry and you can t even get napkins. It happens all the time at the Wendy s I frequent. Whataburger doesn t do it. Other burger joints seem to accommodate when you re in their drive-through. I m always in a hurry if I go through the drive-through and I m not even set up with napkins. I find it disgraceful.
Date: a year ago
Review №83
Rating: 5
Date: a year ago
Review №84
Rating: 5
I eat here sometimes for my lunch. The food is great, the service is fast and its clean. I particularly like their salads here.
Date: a year ago
Review №85
Rating: 3
Date: a year ago
Review №86
Rating: 2
They have some menu items there that support a healthy diet. I like that. Ordered for myself and my dog specifically ask for no veggies on sandwich for dog, they got that wrong and the bread for both was stale. What happened to this place?Shame on you Dave
Date: a year ago
Review №87
Rating: 4
Date: a year ago
Review №88
Rating: 5
Date: a year ago
Review №89
Rating: 5
Date: a year ago
Review №90
Rating: 5
Date: a year ago
Review №91
Rating: 4
Great restaurant! Staff is super friendly and helpful. Place is clean
Date: a year ago
Review №92
Rating: 5
Date: a year ago
Review №93
Rating: 1
Worst Wendy s ever. Gave it two try s and no bueno!!!!!
Date: a year ago
Review №94
Rating: 2
Same America food
Date: a year ago
Review №95
Rating: 3
I am always missing food somehow,
Date: a year ago
Review №96
Rating: 4
Date: a year ago
Review №97
Rating: 5
Date: a year ago
Review №98
Rating: 5
Never have to wait for my food. Great tasting Kid-friendliness: Yes Wheelchair accessibility: Yes
Date: a year ago
Review №99
Rating: 3
Date: a year ago
Review №100
Rating: 5
Date: a year ago
Review №101
Rating: 5
Date: a year ago
Review №102
Rating: 5
Management and staff have top performance at doing their jobs.This place is always clean,fast and friendly!
Date: a year ago
Review №103
Rating: 5
Date: a year ago
Review №104
Rating: 1
I wanted a BLT Wendys dosent sale it. I will never go back very disappointed I will never go back to Wendys that was the first time that Wendys it will never go back. When we came in to Wendys who stood there for 5-10 minutes before somebody wait on us and we had to holler at them then they waited on I asked if they had a BLT no we dont have to BLT I ordered a hamburger but I didnt care for it
Date: a year ago
Review №105
Rating: 3
It can be a good experience when they get your order right but theyre record of accuracy could be better. Management needs to be better. I dont blame the associates.
Date: a year ago
Review №106
Rating: 3
Date: a year ago
Review №107
Rating: 5
I work and live close to this Wendys so I m there a lot. They rock. Fast and friendly and I don t think they ve ever messed up my order. They even gave me chili at 9:30 in the morning cuz I asked!
Date: a year ago
Review №108
Rating: 5
Date: a year ago
Review №109
Rating: 4
Date: a year ago
Review №110
Rating: 5
1ST TIMER...ASKD 4 MY SPICY CHICKN SANDWICH 2 B DROPPD FRESH...N THEY DID NOTZ DISAPPOINT ME...THNX 2 DA ENTIRE CREW...MY MEAL WUZ DELICIOUZ...!!
Date: a year ago
Review №111
Rating: 2
Date: a year ago
Review №112
Rating: 2
Date: a year ago
Review №113
Rating: 1
Dietary restrictions: Meat was burned and crispy never going back to that location that was second time first time waited line 15 minutes for order ask for ketchup and nothing in the bag
Date: a year ago
Review №114
Rating: 5
Very Friendly Drive Thru Staff Excellent Service Food
Date: a year ago
Review №115
Rating: 5
Everything very good
Date: a year ago
Review №116
Rating: 4
Date: a year ago
Review №117
Rating: 5
Date: a year ago
Review №118
Rating: 5
Date: a year ago
Review №119
Rating: 4
I gave 4 stars because when I go through the drive through, theres not any real friendliness or thank you, or good morning. Otherwise its great.
Date: a year ago
Review №120
Rating: 5
Date: a year ago
Review №121
Rating: 4
Take a 5 meals order almost 20 mint. and incomplete the order I come in to the restaurant for get a missing Large Fries and that person...
Date: a year ago
Review №122
Rating: 2
I seem to get cold old food here unless I ask for it fresh
Date: a year ago
Review №123
Rating: 5
Date: a year ago
Review №124
Rating: 3
For a fast food burger, it wasnt bad. The pictures and descriptions on the menu are better than what you get. I do love the frosty and their new fries, though. Service was almost too fast, I hadnt finished filling my drink by the time my order was ready. All in all, Id go there again.
Date: a year ago
Review №125
Rating: 3
Date: a year ago
Review №126
Rating: 5
So clean and service was excellent!!
Date: a year ago
Review №127
Rating: 4
Enjoyed
Date: a year ago
Review №128
Rating: 5
Always quick good service
Date: a year ago
Review №129
Rating: 4
Date: a year ago
Review №130
Rating: 4
Great fresh hot food best Wendys in the Permian basin area.
Date: a year ago
Review №131
Rating: 3
Date: a year ago
Review №132
Rating: 5
Date: a year ago
Review №133
Rating: 5
My favorite Wendys/fast food around here. Customer service is great. Fast, always correct, and staff is very nice.
Date: a year ago
Review №134
Rating: 5
Date: a year ago
Review №135
Rating: 4
Food fast
Date: a year ago
Review №136
Rating: 4
Date: a year ago
Review №137
Rating: 2
Im at a loss for how they can mess up an order with two sandwiches and two sides. They gave us one sandwich we did not order, and completely forgot the other sandwich. At least the chicken nuggets were correct, I suppose? They also gave us a Sweet Tea when we clearly specified Unsweet...there was one drink in the whole order.
Date: a year ago
Review №138
Rating: 5
Date: a year ago
Review №139
Rating: 3
Date: a year ago
Review №140
Rating: 2
No potatoes... and the food was like warm, at best. Long wait times in the drive thru. I would not recommend.
Date: a year ago
Review №141
Rating: 5
Date: a year ago
Review №142
Rating: 4
Date: a year ago
Review №143
Rating: 4
Date: a year ago
Review №144
Rating: 5
Date: a year ago
Review №145
Rating: 5
Only went through drive thru but my food was hote and fresh and the way i ordered it. The people were nice and friendly.
Date: a year ago
Review №146
Rating: 4
Date: a year ago
Review №147
Rating: 4
All well except only chocolate frosty available. No choice.
Date: a year ago
Review №148
Rating: 5
Fast friendly crew working.
Date: a year ago
Review №149
Rating: 1
The beans were hard in Chilli and the lobby was dirty
Date: a year ago
Review №150
Rating: 5
Date: a year ago
Review №151
Rating: 5
Date: a year ago
Review №152
Rating: 5
Date: a year ago
Review №153
Rating: 5
I wanted a burger. Wendys has good burgers.
Date: a year ago
Review №154
Rating: 5
Date: a year ago
Review №155
Rating: 5
Good taste!!
Date: a year ago
Review №156
Rating: 5
Best spicy chicken sandwich!
Date: a year ago
Review №157
Rating: 4
Date: a year ago
Review №158
Rating: 5
Date: a year ago
Review №159
Rating: 3
Date: a year ago
Review №160
Rating: 5
Date: a year ago
Review №161
Rating: 4
Fast friendly service order done right n served promptly. Clean well stocked service and dining area. Food was as ordered fresh n tasted good. Yall try it out. Worth a try at least
Date: a year ago
Review №162
Rating: 1
Date: a year ago
Review №163
Rating: 1
Check your bag for food sometimes they just give you napkins.
Date: 2 years ago
Review №164
Rating: 5
Date: 2 years ago
Review №165
Rating: 5
Yum. Always delicious food.
Date: 2 years ago
Review №166
Rating: 3
Burgers are a bit small
Date: 2 years ago
Review №167
Rating: 1
Very disappointed. After ordering 50 dollars worth of food and getting home to see that only fires and chili Bowles were right makes me mad. Never had issues till today but it was an experience issue. My burgers 9 of them all were supposed to have it all and when I arrived home they only had cheese, one piece of meat and buns. Next time Ill just go to sonic next door. I didnt wanna cook because I was to tiered but ended up having to go into my kitchen to add I paid for that they didnt add because they were to busy . Very disappointed!!!!
Date: 2 years ago
Review №168
Rating: 5
Date: 2 years ago
Review №169
Rating: 5
Date: 2 years ago
Review №170
Rating: 4
Date: 2 years ago
Review №171
Rating: 5
Date: 2 years ago
Review №172
Rating: 4
Date: 2 years ago
Review №173
Rating: 5
Date: 2 years ago
Review №174
Rating: 4
Date: 2 years ago
Review №175
Rating: 5
Good food in and out nice place in side as well
Date: 2 years ago
Review №176
Rating: 5
Decent service kind workers and all around good clean family atmosphere
Date: 2 years ago
Review №177
Rating: 3
Baked potato was legit! I noticed they seem to be picking up the pace a bit...
Date: 2 years ago
Review №178
Rating: 4
Date: 2 years ago
Review №179
Rating: 5
Had the late night munchies. The service excellent, all three orders were perfectly prepared and made fresh. Thanks.
Date: 2 years ago
Review №180
Rating: 4
Date: 2 years ago
Review №181
Rating: 4
Date: 2 years ago
Review №182
Rating: 5
Date: 2 years ago
Review №183
Rating: 3
It was ok but they forgot to give me my drink I also ordered a large frosty and got a mini one! Ugh
Date: 2 years ago
Review №184
Rating: 5
Good food. As usual.
Date: 2 years ago
Review №185
Rating: 5
Super friendly drive through attendants! Food was hot and fries were crispy!! My favorite Wendys out here!
Date: 2 years ago
Review №186
Rating: 2
Um to small hamburger portion for the price it almost the same price if you go to wataburger Wendys hamburger bun taste like wheat bread
Date: 2 years ago
Review №187
Rating: 4
Date: 2 years ago
Review №188
Rating: 4
Date: 2 years ago
Review №189
Rating: 5
Real good service friendly
Date: 2 years ago
Review №190
Rating: 3
Date: 2 years ago
Review №191
Rating: 1
Im not a fan of fast food and this place confirms why I dont like it I ordered a burger with bacon and cheese Its very small and didnt really taste good. the potatoes are still flavorless
Date: 2 years ago
Review №192
Rating: 5
Date: 2 years ago
Review №193
Rating: 4
Date: 2 years ago
Review №194
Rating: 5
Great food, fast service, new and updated items..
Date: 2 years ago
Review №195
Rating: 5
Date: 2 years ago
Review №196
Rating: 4
Date: 2 years ago
Review №197
Rating: 4
Date: 2 years ago
Review №198
Rating: 4
Date: 2 years ago
Review №199
Rating: 4
Date: 2 years ago
Review №200
Rating: 5
My Chick
Date: 2 years ago