Zeppole Italian Restaurant

Review №1

Rating: 3

Meh. They got our order wrong when we ordered takeout. Food was good but not great. Standout was the mushroom risotto. When we tried to dine in we were turned away despite it being 5 pm with empty tables. I think it s because we had our toddler with us. I ve never heard of a resort restaurant not saving availability for resort guests.

Date: a week ago

Review №2

Rating: 5

Daniel was fantastic & my steak was delicious!

Date: 2 weeks ago

Review №3

Rating: 5

Alondra was probably the best waitress we ve ever had! So helpful & friendly. She offered great ideas of local things to do while in town and took her time explaining all the different things on the menu. Everything we ordered was so good! We almost went back the day too!

Date: 2 weeks ago

Review №4

Rating: 1

Called the hotel guest services and was told that the restaurant took walk-ins and had no wait. Arrived at the restaurant 10 minutes later, and was told by the restaurant hostess that the restaurant is reservation only and refused to sit me and my spouse. Very disappointing, poor customer service and lack of effective communication between the restaurant and the hotel concierge.

Date: 2 weeks ago

Review №5

Rating: 5

Best ribeye. To die for

Date: 3 weeks ago

Review №6

Rating: 5

Dinner was pricey, but we had great food, great ambience and an all around great experience.

Date: 3 weeks ago

Review №7

Rating: 4

I d give a modest recommendation for Zeppole. The atmosphere was great I loved being able to sit outside while technically still indoors. We had a reservation and were seated quickly. The service was attentive, though a little slow, especially since the restaurant wasn t that busy. The food was the highlight excellent oysters, tasty seafood appetizers, and the scallops and Brussels were solid. Overall, it was a good evening, just not amazing.

Date: 4 weeks ago

Review №8

Rating: 4

We enjoyed our dinner the restaurant was very comfortable. Sitting down was very unorganized and seemed to be some confusion has where to sit us. Finally he decided on our table! What a poor location 5:30 pm and sun was right on the table. I told the young man we did not wish to sit in the sun. He ignored me. I would not sit down after he walked away. Then, someone else helped me. Normally, you are asked if the table is alright????? The rest of the staff was great. Prices here are a little high, and food is not over the top for the price. The Lobster Bisque is a little strong, but my wife enjoyed it. The caramelize brussels sprouts were great. I had the Chicken Alfrado. The sauce is very thick, and noodles cooked like little hard for my taste. However, this is how they serve the dish in Italy. My wife seafood pasta was presented well. However, she barely touched it, not liking the sauce. I say give the place a try for a nice dinner.

Date: a month ago

Review №9

Rating: 4

REVIEW UPDATE I had previously given this place a pretty harsh (but accurate) review. However, that was 2 years ago and we recently returned here and found it to be MUCH IMPROVED! It really was pretty tasty this time. Everything was perfectly seasoned. There were many delicious options to choose from. The atmosphere was beautiful as always and service was stellar! Photos are from our recent visit. So delicious Previous review 3 stars for great, friendly staff, beautiful atmosphere, and the dessert was not too bad. My husband and I went last night and The food was TERRIBLE We both ordered pasta dishes. I ordered the Carbonara and he ordered the Fettuccine Alfredo. There was absolutely no salt anywhere to be found in the dishes. Bland noodles, bland sauce. I ended up not eating my dish and my husband ate his because it was expensive and he didnt want to waste it.

Date: a month ago

Review №10

Rating: 5

Amazing hotel, chill vibes nice atmosphere & great food!

Date: a month ago

Review №11

Rating: 5

Best chicken Marsala I ve ever had in my life!!! Insane. I will be ordering delivery from here as we live right down the street. The cream cheese garlic bread that they give is delicious. My kids actually ate tomatoes for the first time. I will say the service was extremely slow for a Tuesday night and our waitress wasn t the nicest. I just think they are understaffed.

Date: 2 months ago

Review №12

Rating: 5

Such a cool place and the entire set up and atmosphere of the restaurant is amazing. The timing of when our entrees hit the table after our soup and salads was a little longer than expected but that was no fault of our waiter, Brandon, or even the kitchen as there were multiple large parties that had been sat before us and pretty much the entire duration of our meal. Highly recommend making reservations regardless of which night you plan to go but I believe Fridays & Saturdays are by reservation only. If you aren t staying at the Gaylord Resort, come early for your reservations and walk around the winding pathways of the beautifully landscaped atrium!

Date: 2 months ago

Review №13

Rating: 3

Location is very nice, in the middle of the Gaylord resort, with tables that feel outdoor even if they are really indoor inside an old style village (magic of the resort). I opted just for a small starter as I knew there would have been more food at an even that I was supposed to attend shortly after. My bisque was very tasty even if the fish inside was a bit chewy. I also appreciated the small pre-starter they have us which were mini panini, warm & filled with melted cheese. The place doesnt really serve Italian food. If you can go past that, the pasta looked very nice. Service messed up a bit with the steak knife of one of the friends at my table, which is never ideal as in the meanwhile that things get sorted the steak gets cold. I have the feeling that the steak was not so good. From other friends who went there another night I got feedback that the prices are too high.

Date: 2 months ago

Review №14

Rating: 5

excellent place, service and food. very friendly since we arrived

Date: 2 months ago

Review №15

Rating: 3

It was my sons 11th birthday. The food had no flavor, the chef brought out a cake for my son that was a mixture of a pudding, with balsamic, and pineapple and bread crumbs. It was disgusting. The kids were starving and barely ate their food. The waitress was from Romania but I can t remember her name.

Date: 2 months ago

Review №16

Rating: 1

Save yourself the headache and go to a nice restaurant out of the hotel. For the money theres an abundance of near by restaurants with a friendly staff. The foods ok but the poor service kills the whole meal. If you can catch the waiter for drinks your lucky. Your Better off bringing waterbottles for the kids. Plus they tack on an automatic 20% gratuity. Probably why the staff slacks. No need for performance and quality. Their getting paid regardless of you spending your hard earned money or not.

Date: 2 months ago

Review №17

Rating: 4

Frito Misto was yum!

Date: 2 months ago

Review №18

Rating: 5

Stayed here for a user conference with our company. Wanted to go out the last night to a brisket place but ended up joining our group at this Italian restaurant. Super happy I did. I ordered the chicken marsala. We were a party of 10 or so. The kitchen was able to get all the food out at the same time. The waiters were a bit confused who got what, but in the end we all got what we ordered. . The chicken marsala was unbelievable. The glaze was super tasty. The chicken was moist and the gravy which was a marsala reduction was incredible. I was kind of impressed because I did not think restaurants in this Gaylord hotel would deliver this kind of quality. Also got some nice cabernet sauvignon. Took the waitress a while to get it to the table (ate extra slow ). Compliments to the chef.

Date: 2 months ago

Review №19

Rating: 5

We had a reservation for 7:45 for our anniversary. We were greeted warmly when we checked in and they were so kind to wish us a happy anniversary. They were very busy so we waited about 10 minutes then we were seated. Our waiter came to the table within minutes, acknowledging our anniversary and offered us champagne, from him to us. I ordered the fettuccine Alfredo with brussel sprouts (which were AMAZING!) and my husband ordered the meatballs and a short ribs pasta. The food was out within 15 minutes. We loved all of it! We will definitely come back again.

Date: 3 months ago

Review №20

Rating: 1

Was seated in an area with harsh sun and no good cover. I asked server for an alternate seat or an umbrella. my request ignored. We hurried the meal with no desert. very uncomfortable. many other tables were open we could have easily been reseated. they just dont care/apathetic

Date: 3 months ago

Review №21

Rating: 5

From the hostess (I think her name was something like Andreiana..sorry I only caught a glimpse of her name tag) to Lexi, our amazing waitress, the staff made my moms 80th birthday not only memorable but truly special. Regina came by multiple times to make sure our drinks were filled. We had an amazing meal and just really enjoyed our evening. The service was outstanding. Lexi is so personable and was so kind and attentive. Every one of the team members we interacted with was excellent. This was our first visit, and we couldnt have picked a better place anywhere.

Date: 3 months ago

Review №22

Rating: 5

Awesome experience. Try everything you can. Cocktails and wine list is great. And don t skip out on the cannolis for dessert! Thanks to our server Silvia for being so great!

Date: 3 months ago

Review №23

Rating: 5

Ordered the rigatoni a la vodka and the raviloi with mushroom, food was great, the Chianti wine was good.

Date: 3 months ago

Review №24

Rating: 1

Made a reservation for my daughter birthday a week advance only for it to be cancelled the day of. Was told they are full capacity

Date: 3 months ago

Review №25

Rating: 3

Meh. Service is really good though.

Date: 3 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 5

What a wonderful surprise! All the food had a zing, a twist, a complexity we thoroughly enjoyed! Chicken Marsala was outstanding!

Date: 4 months ago

Review №28

Rating: 5

5 star experience! We went here for my birthday and everything we had was delicious. Our server, Dylan, was cute and friendly! I would highly recommend!

Date: 4 months ago

Review №29

Rating: 5

My wife and I dined here mid May with 7 friends. The food is really good. Try the risotto!! The service polite and professional. The selection of beverages satisfying. All in all a really good place to visit.

Date: 4 months ago

Review №30

Rating: 5

Absolutely delightful experience. The Hostess was an absolute Wingman that night and really hyped me up to my beautiful date. Food was tremendous and service impeccable. Absolutely wonderful memories were made here.

Date: 4 months ago

Review №31

Rating: 5

Date: 4 months ago

Review №32

Rating: 5

We had a charming time at Zeppole! Dinner was wonderful and the service was very gracious! Loved the experience and atmosphere here at Zeppole! Bling Blinky of TEXAS Shout Out: Highly recommend for a nice dining experience with your friends and loved ones! Make good memories here!

Date: 4 months ago

Review №33

Rating: 2

Great appetizer, mediocre pizza, and lackluster service.

Date: 4 months ago

Review №34

Rating: 5

Food

Date: 4 months ago

Review №35

Rating: 2

Unfortunately, my recent visit to this Italian restaurant left much to be desired. The charcuterie board was a letdown, lacking in flavor and freshness. The pasta was undercooked, ruining the dishs potential. On a positive note, the waitress was friendly and accommodating. However, overall, the poor quality of the food overshadowed the pleasant service. Disappointing experience.

Date: 4 months ago

Review №36

Rating: 5

Great service and food!

Date: 5 months ago

Review №37

Rating: 5

Date: 5 months ago

Review №38

Rating: 5

From drinks to appetizers then mains the food was amazing as well as the service. Warm cheese filled rolls to fresh appetizers then homemade pasta delicious salmon and a shareable dessert.

Date: 5 months ago

Review №39

Rating: 5

Food literally came in 5-10 minutes, and you can see for yourself from the open kitchen that everything is just clockwork. Staff is friendly and service was perfect. Food was tasty, and worth the price I recommend you book a table.

Date: 5 months ago

Review №40

Rating: 5

Was considering leaving the resort for dinner. Had a couple to drink and thought it would be easier to stay. Glad we did! It was very enjoyable! Bar was quick, food was great. Lasagna was impressive. Rigatoni was top notch. I liked the meatballs. Almost wished I ordered spaghetti instead of my rigatoni!

Date: 5 months ago

Review №41

Rating: 4

Date: 5 months ago

Review №42

Rating: 5

Alaric was an amazing server! We had young boys with us and he knew exactly how to treat each of them! Dietary restrictions: We were asked several times if there were any food allergies, thats very appreciated.

Date: 6 months ago

Review №43

Rating: 5

Excellent service and just the right amount of attentiveness. The food was expertly prepared and the presentation wonderful.

Date: 6 months ago

Review №44

Rating: 1

My meal was $22. My bill was $40 with the automatic gratuity and the server came around twice the entire time. The food was a 6.5.

Date: 6 months ago

Review №45

Rating: 5

Fantastic, thoughtful service, phenomenal food. We will be back!

Date: 7 months ago

Review №46

Rating: 5

Date: 7 months ago

Review №47

Rating: 5

We had a great dinner at Zeppole. The location itself is really pleasing as the Gaylord atrium provides a pseudo al fresco dining experience. The food exceeded expectations with the Meatball appetizer, caesar salad and chicken marsala being standouts. The most special thing of the evening though was the service. Alaric was our server and did an absolutely amazing job. He was so personable while also offering professional attentiveness worthy of an upscale dining experience. All in all, five out of five stars - would love to return.

Date: 7 months ago

Review №48

Rating: 5

Date: 8 months ago

Review №49

Rating: 5

My husband and I had a nice romantic dinner last summer at this beautiful restaurant with delicious food and excellent service! After being greeted by several personable hostesses, we were seated beside a little stream with lush greenery and were treated very well by the wonderful server, Alaric, and the assistant water server (from the Philippines) with the big, sweet smile. We ordered some nice rose wine to go along with our Wood Grilled Octopus appetizer and delicious entrees, Frutti di Mare and Short Rib Sugo, and then finished up with the scrumptious Pineapple Macadamia Cheesecake. Frutti di Mare (which means Fruit of the Sea ) had clams, mussels, scallops and shrimp with freshly made pasta and a delicious sauce with lemon on the side. Short Rib Sugo (which means Sauce ) had mouth-watering rib meat with freshly made pasta in a traditional sauce made with ripe tomatoes, extra virgin olive oil, onions, garlic, and seasonings. We observed that the manager and bartenders also seemed to be very hospitable, and all the guests appeared to be having a great time. It was such a relaxing evening in a lovely setting!

Date: 8 months ago

Review №50

Rating: 5

The food was amazing

Date: 8 months ago

Review №51

Rating: 5

Fantastic food , service and amazing ambience !

Date: 8 months ago

Review №52

Rating: 3

Parking is crazy with a long walk. Atmosphere was great, food a big disappointment!

Date: 9 months ago

Review №53

Rating: 5

I returned back to find a new menu. Their new bread filled with ricotta cheese is to die for, very delicious. Our server, Catherine provided excellent service. From the hostess to the server, we felt we received excellent attentive and friendly service. I had Alfredo pasta and loved it, creamy and delicious.

Date: 9 months ago

Review №54

Rating: 5

Wonderful experience, as always! Top notch service and first class service with an unduplicated atmosphere! Food

Date: 9 months ago

Review №55

Rating: 1

Really silly; this restaurant was 90% available yet they wouldn t let us in for a seat. They said we needed to be staying in the Gaylord Texan Hotel in order to be seated. I spoke with the manager to no avail. We live here, and repeat business is how restaurants make money. Instead, after we were turned away we spent $300 at a nearby sushi restaurant outside the hotel. This place must have a money allergy.

Date: 9 months ago

Review №56

Rating: 5

Loved place, super nice family environment, very happy service. I loved spending my Christmas in that wonderful place. There is a very nice person in that place who makes my family and I smile. Very good service, always immediately concerned about giving the best. Better all people should give that good attention and professionalism like gentleman Carlos from Venezuela, very good worker

Date: 9 months ago

Review №57

Rating: 1

We booked this place well in advanced and it was prepaid we had a party of 15 that was let known well in advance and they didn t say we can t sit together but they sure took the money. We were told sorry about it but nothing they could do when the could put the two tables together when it was booked they said we could

Date: 9 months ago

Review №58

Rating: 5

Date: 9 months ago

Review №59

Rating: 5

Zeppole Italian restaurant inside the Gaylord was 10/10 experience. I was able to call and get same day reservations (was not able to online). Spoke to a manager about vegan options. When we arrived, everyone from the hostess, server, and the people bringing our food acknowledged our vegan dietary preferences. Our server was amazing, Lexi was very helpful w vegan options. We got crustini bread w oil dipping, the roasted potatoes app, the wild mushroom app, and asparagus all can all be made vegan and they offered to prepare the potatoes in the oven as to not use shared fryer on our servers recommendation. We got a salad w pickled radish and balsamic vinaigrette. For main we got a spiral pasta w red sauce and roasted veggies (cauliflower, carrots, mushroom) and the main corse was also gluten free.

Date: 9 months ago

Review №60

Rating: 5

Loved the service was awesome

Date: 9 months ago

Review №61

Rating: 5

Date: 9 months ago

Review №62

Rating: 2

Mushroom Risotto good. Margarita pizza? Skip it. Like accidentally eating the box of a frozen pizza instead of the pizza as intended.Not only ashamed we payed for this meal but unbelievable it was seen by a chef snd a server and still set on our table. Kid-friendliness: kids would like it. They eat anything.

Date: 9 months ago

Review №63

Rating: 3

We were here on a Monday night, and they seemed understaffed based off the speed of service compared to the amount of people in the restaurant. The rolls they serve before your meal are AMAZING, but our appetizer was oversalted (fritto misto) and entrees weren t very flavorful (rigatoni alla vodka and salmon). Not bad, but not great.

Date: 10 months ago

Review №64

Rating: 5

Cozy romantic atmosphere. Service was great and we felt special on our anniversary.

Date: 10 months ago

Review №65

Rating: 4

We came to celebrate a birthday. They do give a free dessert of choice for the birthday person. You will receive one free round of bread for the table. After that it s $1.50 per roll. The sides are large enough to share. Our favorite sides was the octopus, the Brussel sprouts, risotto and Caesar salads. The fettuccine Alfredo could have used some more sauce and the chicken was cooked perfectly. The chicken Marsala was really good. The shrimp pasta was good and the short rib pasta - we thought it would come in Alfredo sauce. Overall service was amazing and we would come back.

Date: 10 months ago

Review №66

Rating: 5

Food was delicious. I had the wood seared scallops on squid ink died rossotto. It was very tasty and would recommend it. Will be back for more.

Date: 10 months ago

Review №67

Rating: 5

New menu since the last time I ve been here, and it was an all around great experience. You need to make reservations, but everything was great from the service to the food.

Date: 10 months ago

Review №68

Rating: 5

Stayed at the Gaylord for the Grinch Christmas, had dinner at Zeppoles. The food was delicious, service was excellent and the winter wonderland around us was amazing.

Date: 10 months ago

Review №69

Rating: 5

This place was amazing! We came here because our family wanted to attend Ice at the Gaylord, but we decided to skip on it. This restaurant is inside the Gaylord. We came here for a few drinks, sat at the bar. What a wonderful first experience. Brandon was outstanding! He gave us so many options. I had a Negroni that was delightful. Their appetizer bread is to DIE FOR! Lauren was very sweet and kind, and Kevin was fun to talk to. These three bartenders were the best. Made the experience fun! Even though we did not eat a full meal here, we will be back to try dinner!!!

Date: 10 months ago

Review №70

Rating: 5

My sister-in-law flew down from New York, her sister flew in from Virginia, and I drove up from the Austin area, to be present for my sister-in-laws graduation and receiving her doctoral hood. After the ceremony, we went to this restaurant and were treated amazingly. The two ladies were staying in the hotel, and I was staying elsewhere, but we had a wonderful meal, and the head waiter comped us with dessert after the meal, to honor my sister-in-law for her accomplishment in receiving her doctorate. The service was very good, and the staff were available and interested in the pleasure that we were having in our meal. I give them five stars, would give them more if I could, because this was such an important occasion for my sister-in-law, and she was treated like a queen. Thank you. Thank you very much.

Date: 11 months ago

Review №71

Rating: 5

My husband and I were on a quest to find a specific dessert while staying at the Gaylord Texan Resort. We walked around to every restaurant and was unsuccessful. On our last attempt we went to Zeppole and found they to did not have the dessert we were looking for. Grant went well out of his way to make the night happen for us. He simply told my husband and I to give him a few minutes to make it happen. He then came back with two warmed chocolate chip cookies , 2 pints of Haagen daz ice cream and 2 ice cream cookies. It was complimentary and it truly meant a lot to us for him to show that level of caring and service. Thank you Grant you made our night!

Date: 11 months ago

Review №72

Rating: 5

Lovely restaurant, good atmosphere and excellent food! The service was comical at times. We had a trainer and a new wait staff attending our party of 6. We asked three times for water no ice for my mother-in-law who cant drink really cold beverages. Eventually, the trainer brought a little tea pot of boiling water. Uh...okay. I poured the hot water into the ice water, and wallah, water with no ice! Howling laughter all around the table! Otherwise, the wait staff and food (including oysters on the half shell) were great. Try to get a table with the high backed leather chairs - super comfy.

Date: 11 months ago

Review №73

Rating: 5

We love this place! This restaurant was recommended by a friend. We came for a girls night, and my husband booked it for our anniversary after tasting my leftovers. So great. We had raw oysters for the first time as appetizers. It comes with saices, but all you need is a bit of lemon juice! We both had crafted cocktails. The Gladiator is a crowd favorite and the italian margarita. My husband got the lobster ravioli, and I got rigatoni with grilled chicken. The lobster ravioli is packed with lobster. Huge plus. It is slightly spicy but not overpowering. The rigatoni with the vodka sauce is.... perfection. The chicken is grilled chicken, gently seasoned with italian seasoning and lemon zest. We opted out of dessert, but the options are phenominal. Definitely unique and packed with flavor based on the details! We are already planning a staycation so we can come back again. Ask for Alaric! He is a waiter there and absolutely amazing energy.

Date: a year ago

Review №74

Rating: 3

The food and cocktails came exceptionally slow (over 15 minutes for our first round of drinks), though this was not at the fault of our server, as she was very attentive. The pizza was fine, as was the pasta, but everything was very slow. Also, how are you going to be called zeppole and not have zeppoles on your menu?

Date: a year ago

Review №75

Rating: 5

Overall, this was one of the best Italian restaurants in DFW. The atmosphere at night was calming and relaxing. The pasta was made from scratch and the flavor was great! You can tell the amount of work the kitchen staff put into making key items from scratch. From the pasta, the sauce, and the ice cream, this place really brings quality and craft together in their dishes. The Traditional Spumoni was phenomenal! I highly recommend it and I will go back just for that dessert when we re back in town.

Date: a year ago

Review №76

Rating: 5

Great place to grab Italian food if youre staying at the Gaylord Texan. Vegetarian friendly as well. The margherita pizza is worth checking out, it was one of the best Ive had

Date: a year ago

Review №77

Rating: 3

Food was below average. Service and atmosphere was great. I had the salmon dish and it was good, but nothing spectacular.

Date: a year ago

Review №78

Rating: 4

Date: a year ago

Review №79

Rating: 4

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 4

Visited this restaurant while staying at the Gaylord Hotel during QuakeCon 2023. Hubby and I were very pleased with our meal. The octopus appetizer was amazing! The octopus was cooked to perfection. It had some mini potatoes and a delicious sauce. I forgot to take a picture before eating so the one I have is after removing 2 pieces. Hubby had the mushroom risotto with chicken that was super good. The chicken was perfectly cooked and seasoned, as was the risotto. I had the fettuccine Alfredo with a side of forest mushrooms. Together was great, but the fettuccine Alfredo alone had a very mild flavor. For dessert I had the tiramisu which was a bit too soaked so the flavor was off for me. Hubby had the pineapple cheesecake that was soooo good. Finishing the dessert with a cappuccino and black coffee made the evening perfect. We will definitely dine there again if we re staying here.

Date: a year ago

Review №82

Rating: 5

Christian and Andrew were amazing!! Had a great night with cocktails and dinner!! Highly recommend

Date: a year ago

Review №83

Rating: 5

Andrew and Christian were phenomenal! They took great care of us! Go see them- they will take care of you!

Date: a year ago

Review №84

Rating: 5

Christian and Andrew were fabulous!!! Treated us right with great drinks in the bar!

Date: a year ago

Review №85

Rating: 2

Our steak was under seasoned to the point that it had very little flavor. We ordered a side of mushrooms for $10 which also seemed to be completely unseasoned. The fritto misto (appetizer of fried seafood) featured over-cooked tiny shrimp, the smallest scallops I ve ever had, two small pieces of calamari, and a couple of pieces of salmon - it was very underwhelming due to the tiny shrimp and scallops. The grilled asparagus was delicious and perfectly cooked. The child s spaghetti and meatball were really good - I wish I had ordered that.

Date: a year ago

Review №86

Rating: 4

I ordered the Fettuccine Alfredo with Chicken. They brought us bread which I enjoyed also. We didnt have reservations so the girl in the front offered us to sit in the bar since we didnt want wait much longer to eat. Once we got near the bar, I asked a young gentleman if we could sit at the round two sit table and he said yes that would be ok. Then another young lady by the register said sometimes they are lenient since it wasnt busy, so me and my sister got to sit at a table more comfortable versus sitting on the bar. The pricing is a bit too much but I guess a restaurant like this might say that the food is freshly made and organic plus they have it set up a bit fancy for like a date night with your significant other. If they want keep these pricing then I would want more pasta in my plate and free tiramisu cake.

Date: a year ago

Review №87

Rating: 5

We arrived late to the hotel and we ended up here because the steakhouse was booked up. I m so glad that we did! The service was amazing! We started with drinks and then oysters, blue crab with squid ink pasta, delicious seared scallops, and a decadent dessert! Our server bought us each a drink and we spent time conversing with him about his upcoming marriage. At the end of the night they even offered us leftover wine that was to go into their sangria! The setting was romantic and beautiful. I can t give more than 5 stars, but I wish that I could!

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 4

Great atmosphere however the food is just okay for the price. I have been a few times now and come to the same conclusion. Great bar for happy hour if looking for it.

Date: a year ago

Review №90

Rating: 5

Margarita pizzas was phenomenal!

Date: a year ago

Review №91

Rating: 4

Small portions,pricey. Not impresed by food in general. Food

Date: a year ago

Review №92

Rating: 5

Excellent restaurant for Italian food. It s a little pricey but worth it for a special occasion. We have been there many times and recommend it to others.

Date: a year ago

Review №93

Rating: 5

Went here for my parents 25th Wedding Anniversary. Couldn t have asked for a better dining experience. Lexi was an outstanding waitress.

Date: a year ago

Review №94

Rating: 5

Dylan was a great waiter. We had an amazing experience. I tried something new and it was fantastic. Highly recommend rigatoni vodka with chicken. Place setting and atmosphere beautiful. Dietary restrictions: Always asked if we had any. We did not but they were attentive to dietary needs.

Date: a year ago

Review №95

Rating: 3

Date: a year ago

Review №96

Rating: 4

Was able to experience dinner on Jun 20 23 at Zeppole. Ill say the Meatball App was outstanding and dinner (Tuscan Strip, Fettuccine Alfredo) were excellent. We grabbed a dessert to share and were very impressed! Diana was our server and made the experience top notch. Wine selection was adequate, however pricing was a bit high.

Date: a year ago

Review №97

Rating: 4

Amazing staff! Amazing atmosphere! My food (spaghetti and meatballs) just did not excite my taste buds. The rest of our table seemed to be okay with there food but, I have had better, locally. Tiramasu was pretty good.

Date: a year ago

Review №98

Rating: 4

Date: a year ago

Review №99

Rating: 4

Dynamite braised pork and pasta dish; one of the best Ive ever had. Average old fashioned (cocktail). VERY slow service but friendly staff.

Date: a year ago

Review №100

Rating: 5

Love the food and the staff are amazing.

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

at bar staff were very pleasant and provided very good service food delicious Food : 5/5

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Celebrating our anniversary with a staycation at the Gaylord Texan and had dinner here tonight. Abby was super friendly and helpful! We had questions on what to order since we couldnt decide and she answered them with no hesitation. We also wanted non-alcoholic drinks and she suggested some good ones the bar could make for us. We ordered the meatballs, Zuppa Di Laura, Novascotian Halibut, Frito Di Mare and Budino. Everything we ate was delicious! Definitely left with a full belly.

Date: a year ago

Review №107

Rating: 5

The food was great! Our waitress Abby was amazing. Our kids said she was like a Disney Princess.

Date: a year ago

Review №108

Rating: 5

Really fresh & delicious (overpriced) Italian food. The service is Fantastic, some of the best really - only comparable is Disney hospitality!

Date: a year ago

Review №109

Rating: 4

This place only has a rating of 3.9 stars, and Im telling you that rating is WRONG!!!! Every place I have ever eaten always has its (Karens). And this rating is reflecting that. I highly recommend this restaurant!! You will not regret your decision.

Date: a year ago

Review №110

Rating: 3

Ordered a cacio e pepe with some grilled chicken on the side. The grilled chicken didn t show up, and I had to go interrupt a lengthy personal conversation being had by 4 of the workers to request the chicken I ordered. The food was simply ok. The service felt like the customers were a nuisance. Go for the food, and just be direct with the servers. It s clear they don t like their job, but they were helpful when approached.

Date: a year ago

Review №111

Rating: 1

As someone in my forties with a head full of gray hair, I typically dont get asked to show my ID when ordering a beer. However, during a recent visit to this restaurant with some friends for a birthday celebration, I made the mistake of leaving my ID at home. When I tried to order a drink, the server made a bit of a scene, refusing to serve me without proper identification. She even went so far as to bring the manager over to explain the establishments policy of not serving alcohol to anyone under 40 without an ID. I was taken aback by the aggressive nature of their response - I had only intended to have a drink with friends and wasnt looking to cause any trouble. Ultimately, I decided not to make a big deal out of it and simply enjoyed the rest of the evening. But the incident left a bad taste in my mouth, and Im not sure Ill be returning to that particular restaurant anytime soon.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 4

I had the chicken marsala and everything was great about it except the chicken couldve been a little more juicy. My friends had the Lasagna and fettuccine Alfredo that they enjoyed as well.

Date: a year ago

Review №114

Rating: 5

It was so delicious and very kind service

Date: a year ago

Review №115

Rating: 5

Our server, Amy, was outstanding. This was our first time dining at Zeppoles. Amy was very helpful with making food and wine choices, plus she was very pleasant and has excellent customer service skills.

Date: a year ago

Review №116

Rating: 5

This restaurant is located inside the beautiful Gaylord Resort in Grapevine, Texas and I absolutely loved it

Date: a year ago

Review №117

Rating: 3

Date: a year ago

Review №118

Rating: 5

Good food, great service, all the staff was friendly, atmosphere was amazing, just an excellent experience!

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Awesome place always 10/10

Date: a year ago

Review №121

Rating: 3

Great service, food is OK

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 4

Savana our waitress was excellent. She was also our waitress when we dinned here in January and she remembered us! She even remembered what mocktails we had. We were very impressed and felt at home. She further elevated our dinning experience by comping our dessert because we were celebrating our wedding monthversary. We have always felt special dinning at Zeppole. We have celebrated all our month wedding anniversaries here. This was our last one before we end our newly wed year. I gave lower ratings for the food because the chicken Marsala dish has changed. The breading on the chicken is too doughy, and the sauce on the mushroom is not as flavorful. Also the mashed potatoes on the earlier version were delicious. I miss that. The Tuscan soup was scrumptious and the asparagus, exquisite. Hubby loved his fettuccine Alfredo with shrimp. Overall, we had a great time and we ll be back.

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 3

The restaurant had an extremely long wait despite having made reservations. There was a lot of conference traffic and they were understaffed. When the waiter finally got to our table to take our order, at least 4/5 items on the menu weren t available to order. The food itself was decent we had higher expectations.

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 5

The best pasta I have ever had. 5 experience around .

Date: a year ago

Review №129

Rating: 3

Our server was great, but the food took at least an hour to come out, and was pretty bland. Great sauce on the pasta with flavourless chicken. Would recommend going elsewhere

Date: a year ago

Review №130

Rating: 5

Fabuloys food, many choices. Great atmosphere. Thoroughly enjoyable.

Date: a year ago

Review №131

Rating: 4

Ill give it a 4/5 stars. The food was decent, but nothing special. The cacio e peppe was probably the worst Ive ever had. The drinks were great and the service was decent, though not as great as one would expect for the prices charged (typical resort overcharging). Would I go back? Maybe. If I were staying here and didnt feel like getting out to Dallas, probably. Would I intentionally go here? No.

Date: a year ago

Review №132

Rating: 3

Short rib Pasta was dry. Marsala was good

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 5

Great dining experience.

Date: a year ago

Review №138

Rating: 3

Slightly disappointing waiting a day for mediocre service and food. Drinks came late not in the right glass, boring flavored cocktail if we can call the lemonade a flavor. Champagne glass is like a juvenile size glass-ish structure. Octopus is dry small and mediocre again. The Branzino has no head what we have never seen before. Nothing we got was better than 6 on a 1-10 scale so it why i say disappointing. Pizza is too bready we think domino is better. Need to improve or stay mediocre. Portions are small. Hungry hotel guests happy to get in and eventually eat, this is the philosophy rules here.

Date: a year ago

Review №139

Rating: 5

Incredible food, atmosphere and staff. Bar made fantastic Negronis and the food was delicious.

Date: a year ago

Review №140

Rating: 1

Date: a year ago

Review №141

Rating: 5

I dont normally eat Italian food but wow delicious food and great atmosphere! Jacob was a very nice server!!

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

Food was fantastic and service was phenomenal! I believed our servers name was Danielle? She was amazing.

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Pizzas where great! Margaritas where great! Stephanie our waitress was great!

Date: a year ago

Review №147

Rating: 5

This seafood pasta is a must try! Spicy and delicious!!

Date: a year ago

Review №148

Rating: 1

The staff was very condescending and rude. We had a big group and they told us we had to leave even though no one was waiting a for table. A cockroach was crawling around on the floor and the server laughed about it. Roaches in the dining room means theres more in the kitchen. The terrible service didnt help with the dirty restaurant. Unacceptable

Date: a year ago

Review №149

Rating: 3

Date: a year ago

Review №150

Rating: 5

Great dinner while staying at the hotel! The food was amazing and the service from the staff was even better.

Date: a year ago

Review №151

Rating: 1

DO NOT GO We had reservations for the nextday and when we are there we asked to be seated outside they treat us very bad and the GM (sanjiu) was very rude and kept threatening us that he can cancel our reservation and kik us out

Date: a year ago

Review №152

Rating: 1

Food and drinks were not very good. Ceasars salad, basil soup, spaghetti & meat balls, 2 lemon drop martinis.

Date: a year ago

Review №153

Rating: 5

We ate here during our stay at the Gaylord for a conference that lasted three days. This is by far the best place to eat at the Gaylord Texan. I didnt know what to expect from a hotel restaurant, but I was pleasantly surprised. The restaurant has two main eating areas. One area is a quaint sitting area with lovely cushioned chairs wit a more cozy restaurant feel. The other area is a kind of open air bar surrounded by small bistro tables. While at the conference Zeppole was my go to place to hang out. I had a few if the dishes. I ate the Chicken Marsala, Winter Squash risotto and a wonderful beef rib dish served on pasta. Everything was very flavorful and delicious. Each meal comes with great foccacia bread and oil/vinegar. If you find yourself at the Gaylord Texan in Grapevine Texas, make sure to eat at Zeppoles. Its a little pricey.

Date: a year ago

Review №154

Rating: 5

Really love the food! Wish we lived closer, but its a must for us every time we stay at the Gaylord Texan.

Date: a year ago

Review №155

Rating: 2

The food was not good. The pasta sauce is very bland and has no flavor. I asked for extra ricotta, but never received it. This restaurant is not worth the food or the cost.

Date: a year ago

Review №156

Rating: 2

Bartender couldnt make Mule (very well) or Lemon drop. The food is of really poor quality.

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 5

Food was delicious

Date: a year ago

Review №159

Rating: 5

Stayed at the resort for a novus glass conference. The food here was great!

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 3

Date: a year ago

Review №162

Rating: 3

Prices that are not normal, though the food is delicious.

Date: a year ago

Review №163

Rating: 5

Im quite a bit late at posting this review, but our experience was so great when we dined there in August I didnt want to miss the opportunity to share it. We got married at Zeppole in 2015 and have gone back several times to celebrate our anniversary. Our dining experience this time was nothing short of amazing. The treatment we received by our server and by the Manager (Larissa) was truly mind-blowing. They made the entire evening super special - I wont share all the nice things they did but they made it amazing from start to finish - champagne, appetizers, entrees, and desserts were splendid, and our service was splendid as well. Thank you Larissa for making our night extremely memorable! Greatly appreciated!

Date: a year ago

Review №164

Rating: 3

Inserted in the context of the Gaylord Texan resort it does not compromise the high prices of the place. Good buffet, excellent waffles on the à la carte menu. Service could be improved

Date: 2 years ago

Review №165

Rating: 5

The staff at Zeppole is always wonderful. Ele is one of the kindest and most helpful people you will ever meet. She always makes you feel special and appreciated as a customer. It her wonderful personality that makes us continue to come back again and again.

Date: 2 years ago

Review №166

Rating: 3

Food was just okay and waited awhile for a table even though they had plenty open.

Date: 2 years ago

Review №167

Rating: 4

Date: 2 years ago

Review №168

Rating: 5

Markishsa was the Bomb! So friendly so very happy and charming. She is an absolute angel. Yes the food and ambience was off the charts. But she is the icing on the cake! Loved her smile and her laugh. Thank you again Markisha for making our dining experience memorable.

Date: 2 years ago

Review №169

Rating: 5

Lexi was great! We had a large party (there was 14) and she was quick and attentive!

Date: 2 years ago

Review №170

Rating: 5

Anytime we are in Dallas, we try to visit Zeppole. The food is plentiful and stunning. This visit we enjoyed the Frito Misto and I had the Bucatini di Mare. I highly recommend the tiramisu. Lexi, our server, was incredibly kind and helpful. We will definitely visit again!

Date: 2 years ago

Review №171

Rating: 3

Date: 2 years ago

Review №172

Rating: 1

I came in with my husband for a birthday dinner. The host and hostess were very nice at first in wishing me a happy birthday, but then when they took us to our table, I asked if we could sit somewhere that wasnt right next to the server station, since it tends to be very noisy and my husband has hearing issues. The restaurant was half-empty so I didnt think it would be an issue, but the host actually said that he couldnt put us at a different table because most of them were for four-person parties and, What if a four-top comes in? As a former hostess myself, I was pretty surprised that this was his response. I guess we should have brought two more people if we wanted a nice table! He said, So is this table okay? It was very awkward. I just decided to sit down. It definitely wasnt the best way to start a meal. A few minutes later, I saw a two-top get seated at a four-person booth. The food wasnt anything special. We had the meatballs, which were barely warm and not very flavorful, and then I ordered the sweet corn risotto, which again was almost cold and desperately needed seasoning. The service was also pretty lacking. We saw our server maybe twice, and I actually had to ask another tables server for water, which I dont think Ive even had to do in a diner, let alone a restaurant where the entrees start at $20. Since we were celebrating my birthday, we would normally get dessert, but everything else was so disappointing we decided to just pay and leave.

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Great food and atmosphere

Date: 2 years ago

Review №175

Rating: 1

We are staying in this hotel from Saturday. First time eating here. My waiter does not want to work. He is lazy. I ask for red wine and he said I done know the names. I got the worst service in my entire life of eating in any resturant. They serve bread and olive oil and I got it at the end of my eating my awful panini. I was so hungry that I would have eaten anything. The panini came with oily chips which is a disgrace for a hotel such as this. So disappointed.

Date: 2 years ago

Review №176

Rating: 5

I highly suggest the Frito Misto and Antipasto Cage as appetizers, the cheese cage is great for sharing and also very pretty! You cannot go wrong with any of their cocktails. My favorite pasta was the Short Rib Sugo if you don t mind a little spice, which I loved. The staff was super friendly and knowledgeable about the menu, they ll make great suggestions if you ll like a recommendation. You should make a reservation prior to going because they were super busy when we went on a weekend evening.

Date: 2 years ago

Review №177

Rating: 5

Brandon, Tina, Skinny and Skyler are the BEST!!! Go see for your self!!!

Date: 2 years ago

Review №178

Rating: 5

Three words . DELICIOUS and INCREDIBLE SERVICE!!! The food was unbelievable. The service was second to none. Our server knew everything about every item in the menu. She could describe it perfectly. She would tell us her favorites and recommend what she thought we might like. The food was delicious!!! From the bread . to the Antipasto Cage the Caesar salad . And our main dishes. The desserts were unbelievable! I think I could have eaten them all. I would highly recommend eating at the Zeppole Italian Restaurant in the Gaylord Texan.

Date: 2 years ago

Review №179

Rating: 4

Only had dessert and cappuccino. It was good, was disappointed they didnt have creme brulee

Date: 2 years ago

Review №180

Rating: 4

Date: 2 years ago

Review №181

Rating: 3

For an Italian restaurant in the USA, it must be said that it does quite well

Date: 2 years ago

Review №182

Rating: 5

I had pizza and Cesar salad and my daughter had the chicken fettuccine Alfredo. Food was good, very nice atmosphere. Really enjoyed it. Kid-friendliness: They have Pizza and they have a kids menu and coloring page w crayons for kids.

Date: 2 years ago

Review №183

Rating: 5

Excellent starters and entrees. Great drinks especially the Italian martini.

Date: 2 years ago

Review №184

Rating: 5

Gorgeous restaurant in a great environment. I made a mistake on my reservation and they were able to get me in anyway. They were more than happy to split a plate for me and my boyfriend and even dished things up separately.

Date: 2 years ago

Review №185

Rating: 1

Very slow service, I would rate 5/10 for food.

Date: 2 years ago

Review №186

Rating: 1

Online says they close at 10 we showed up at 8:50 and they wouldnt sit us. They told us they close at 9:30. Who closes early on a Saturday night.

Date: 2 years ago

Review №187

Rating: 1

Slow service, frozen pizza, food took forever. Overall food is below average. Did not give us plastic ware with our to go boxes, went back and ask the hostess she said she doesn t have any plastic ware on her! ? She said to go ask another restaurant texas station for plastic ware. Incredibly incompetent

Date: 2 years ago

Review №188

Rating: 5

Date: 2 years ago

Review №189

Rating: 1

If I could give this 0 stars I would. It was by far the worst experience I have EVER HAD. When we ordered the waitress asked us would you like a Cesar or house salad with that. My husband myself and our friend assumed it would be a side salad so we each ordered one. It ended up being an entree salad. So we each got a 26 dollar salad along with our entree we ordered?!??? Then when our steaks finally came 40 minutes later they were cooked well done and we ordered medium rare. Even our waitress agreed they were over cooked when we cut into them. We sent them back and waited another 35 plus minutes for new steaks. By that point my daughters finished their food and were ready to go (they are 6&7) The manager never came until I requested our waitress to get the manager. The manager was extremely rude and said she never came over because she was talking to another table. . Our waitress offered us ice cream for our daughters while we were still waiting for our steaks. The ice cream finally came but when we got our check we noticed we were charged for it. We brought this to our waitresses attention and she said her manager refused to comp the ice cream that we didnt order. The waitress went back over to the manager with our credit card and we could see the manager yelling at our waitress. It took forever for us to get our card back. When our waitress came back she was visibly upset. I felt so awful for our waitress. The manager is extremely unprofessional and her behavior towards her Staff and customers is unacceptable.

Date: 2 years ago

Review №190

Rating: 5

Great service and food was on point!

Date: 2 years ago

Review №191

Rating: 4

Food and staff was great.

Date: 2 years ago

Review №192

Rating: 5

Very nice and somewhat romantic restaurant with great food. Its located inside the Gaylord, which is very convenient when you dont want to drive to a restaurant.

Date: 2 years ago

Review №193

Rating: 3

The specialty dishes are your best bet for the flavor pallet.

Date: 2 years ago

Review №194

Rating: 1

Date: 2 years ago

Review №195

Rating: 5

The Gaylord is a fun place to walk around and this is a great little Italian restaurant. We had the wild mushroom risotto and the filet with mash potatoes. They have plenty of gluten free options and were able to do the risotto without cheese for vegan option. The service was friendly and checked back often. Drinks stayed full and dirty plates were cleared right away. Its their fancier option but they have cheese pizza and spaghetti to satisfy kids and picky eaters. The price is a little higher but its a resort so thats to be expected

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 5

Came here for my birthday with the luck of the bar being open, the food was INCREDIBLE and so was the service. Brandon from Coppell was the best server/bartender I ve had in years. His drinks were all tasty and fresh! Highly recommend the filet mignon, pasta carbonara, burst in a bubble and the lavender drink. Thank you Brandon! To management: Give him a raise!!

Date: 2 years ago

Review №198

Rating: 1

Food in nicely presented but not specially tasty. Pasta was a little hard and dry, had to ask for more sauce. Pizza was too salty. Aspergillosis was great. The worst part was inspire of telling about nuts allergies, they served my kid desert with its he is allergic to. Rey irresponsible for food service and ruined our evening.

Date: 2 years ago

Review №199

Rating: 5

The staff were all attentative and friendly especially with recommendations and the food was delicious especially the carbonara with prosciutto added.

Date: 2 years ago

Review №200

Rating: 5

All I want to say is Thank you! We had a reservation with Big Fish in Grapevine for an after Wedding Rehearsal dinner for 25 guests that we booked with them in March and Big Fish lost our reservation the day off. After the wedding rehearsal, I scrambled and called all around and requested a table for 25 from different restaurants while all our guests waited outside the wedding venue. Zeppole truly saved us. I was able to get all guests a large table and we ended being 27 but still we were all seated. It was very kind and thoughtful of the manager to make things happen in 20 minutes for all of us, I am very grateful, I love this place!

Date: 2 years ago