Red Lobster

Review №1

Rating: 5

100% Upgrade in decor needed. But Food was at its BEST EXCEPTIONAL SERVICE Food : 5/5

Date: 9 hours ago

Review №2

Rating: 4

Okay food good service

Date: 12 hours ago

Review №3

Rating: 5

My husband and I had lunch at this location yesterday the food was amazing fresh and hot cooked to order and our waitress was nice and polite she made sure we had refills napkins we were definitely pleased we normally dont eat at this location but well definitely be back!!!

Date: 2 days ago

Review №4

Rating: 4

Date: a week ago

Review №5

Rating: 4

We had a pretty good meal. The service was really good. I had the fish and chips, they were flavored well and delicious, but the fish was a bit greasy and could have dried out a bit more. Our daughter had the kids chicken tenders and fries, which she picked at like kids do. My wife had the trio of garlic shrimp scampi, shrimp Alfredo, and dragon fried shrimp. She said they all tasted very good as well. Overall was a good experience.

Date: a week ago

Review №6

Rating: 5

Parking: Free parking and plenty of parking Kid-friendliness: Yes Wheelchair accessibility: Yes

Date: a week ago

Review №7

Rating: 2

Date: 2 weeks ago

Review №8

Rating: 1

Red Lobster On Thursday, September 12, 2024, My mom and I went to Red Lobster on 603 S. Cockrell Hill Rd., Duncanville, TX., 75116. My mom ordered the Sailor s platter which consisted of fried fish, fried shrimp, baked potato and biscuits. I had the fried flounder sandwich with Cole slaw on the sandwich and French Fries and of course, tarter sauce. Well, first the waitress, Mahogany, was very nice and her service was great. That being said the food didn t taste good like it used to be. But worse of all the tarter sauce. You Don t change perfection. Why in the world would Red Lobster change the ingredients of the tarter sauce which makes the difference of the seafood tasting good. There were other customers who were at Red Lobster and when we spoke with them they also agreed the tarter sauce was nasty and the food wasn t very good. Red Lobster, what happen? We have are never going back, again.

Date: 3 weeks ago

Review №9

Rating: 1

I placed a curbside order today for pick 2 orders of Garlic Shrimp Scampi and one order of Walt shrimp!! First and foremost all the shrimp was placed in the sant container which means the juice from the Garlic Shrimp scampi was all over the fried Walt shrimp , secondly the Walt Shrimp was burnt anyway . The biscuits dryer than Popeyes biscuit and the baked potato cake with no butter or anything just a dry baked potato. This location is really going under . The food used to be good but no longer !!!

Date: 3 weeks ago

Review №10

Rating: 4

Sad to hear this place is closing. Mediocre fried shrimp. Great baked potato. Waitress was awesome

Date: 3 weeks ago

Review №11

Rating: 4

Very clean very friendly very good service no complaints whatsoever.

Date: 3 weeks ago

Review №12

Rating: 5

Food

Date: 3 weeks ago

Review №13

Rating: 3

Date: 4 weeks ago

Review №14

Rating: 3

Great service, drinks and food but the restrooms are awful, no toilet paper or soap when our group went around 5 on a Tuesday.

Date: a month ago

Review №15

Rating: 2

Old building, but theres never enough staff , was sat at a table and never served drinks or a menu. Waited 30 mins manger was nice and gave us a gift certificate.

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 3

Date: a month ago

Review №18

Rating: 5

Had a great experience. Would definitely be back. Thank you

Date: a month ago

Review №19

Rating: 5

I was very impressed by this location. It was not too crowded and the service was great. My food was hot and the catfish was perfection! I will return again!

Date: a month ago

Review №20

Rating: 3

I haven t visited this restaurant in a while , I know why it was not the best atmosphere. The restaurant was empty, smells stuffy and the food wasn t the best . Our waitress did her best but this place is not what it used to be but I had to check it out to because I love seafood but no thank you not for me .

Date: a month ago

Review №21

Rating: 5

Ive heard that this location is a staple in the community and I heard right. Our food and drinks were absolutely delightful. Our waitress Gail provided such great service that she should host classes on Grade A customer service. I thoroughly enjoyed my visit today. Vegetarian options: Several flavorful, vegan options. The Orzo rice and Brussel Sprouts are the best.

Date: a month ago

Review №22

Rating: 5

Date: a month ago

Review №23

Rating: 5

Ms. Tara is the best waitress ever! Beautiful lady, beautiful spirit! Kid-friendliness: Made my grandson feel extra special. Encouraged him to do well in school. Food : 5/5 |

Date: 2 months ago

Review №24

Rating: 5

Bairdi Crabs were very tasty. Enjoyed that meesl.

Date: 2 months ago

Review №25

Rating: 4

Date: 2 months ago

Review №26

Rating: 5

We had a really great server named Aerial tonight. She was prompt and very sweet to us. It was my friends first time at a Red Lobster and she made it super special. She suggested the crab queso which was amazing and brought fresh biscuits and kept our drinks full without us even asking. We drove an hour away and would do it again the whole team made sure we had boxes bags and biscuits for our trip back home. Thank yall.

Date: 2 months ago

Review №27

Rating: 3

Great food, of course, its Red Lobster, they have a consistent kitchen and Ive never left not enjoying my meal. That said, the midday to afternoon setting felt absolutely dead. Eh, definitely a personal problem, I imagine someone would enjoy a completely quiet, nearly empty dining room, Red Lobster lunch.

Date: 2 months ago

Review №28

Rating: 4

James did an excellent job and his customer service skills are impeccable. Great experience! Thanks James keep up the great day!

Date: 2 months ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 4

Date: 2 months ago

Review №31

Rating: 3

Definitely an improvement over the last time I visited this location. However, there is still room for improvement. I hope things keep getting better and this location gets to the standards I m accustomed to when I visit Red Lobster.

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 3

The service here was okay. I ordered a steak and it was red and bloody they took it back. There was something in my drink they took it back and it took them a while to bring it back and when they did there was something else in my drink it ruined my appetite there prices are high for none fresh seafood wouldn t recommend coming here. The only thing that was good was their cheddar biscuits.

Date: 2 months ago

Review №34

Rating: 5

Love the coconut shrimp and crabs

Date: 3 months ago

Review №35

Rating: 1

Ordered my food at 7 pm for a 9:45 pickup. Idk if they held the food in a warmer or what! My crab legs meat was hard the lobster tail was hard. My stuffed mushrooms were overcooked and dried hard. They didn t have all my items ready but the bag was taped closed and was given to me. Gave me different choice of shrimp I ordered scampi but got skewer shrimp. If I hadn t checked I would ve drove 30 minutes back to work just to find out. The salmon was hard and overcooked. I m shocked tbh I ve never had any restaurant have such poor service. I ve had better at McDonalds. The shrimp pasta was dried out barely any sauce at all. I honestly just want my $57.63 back. The trust is absolutely broken and I had to simply throw it away. It was terrible terrible food completely inedible. And the restaurant smelled like something died in the front area. Definitely need new management. He even gave me the wrong sauce I asked for pasta sauce and he gave me shrimp scampi butter! I ll never eat here again.

Date: 3 months ago

Review №36

Rating: 3

Date: 3 months ago

Review №37

Rating: 1

Beware! We had made reservations and arrived a few minutes early. The place was empty when we walked in. We were told there was an hour wait. There was only one couple sitting in the waiting area. We said we had reservations and they said it didn t matter the wait was an hour.

Date: 3 months ago

Review №38

Rating: 4

I love Red Lobster

Date: 3 months ago

Review №39

Rating: 5

Great Food, great drinks, and great service. Deshala took care of us as if we were family. She made my mother feel like a VIP. We will definitely be back soon.

Date: 3 months ago

Review №40

Rating: 5

Deshala was my waiter and she was very friendly and kins

Date: 3 months ago

Review №41

Rating: 5

James was outstanding, waitsfaff!!!! Food was excellent!!!

Date: 3 months ago

Review №42

Rating: 5

Date: 3 months ago

Review №43

Rating: 5

excellent service and very good food

Date: 3 months ago

Review №44

Rating: 5

Very good spirit and friendly

Date: 3 months ago

Review №45

Rating: 5

I made a to go order, and Ro had the best service. She greeted me with a warm welcome, and amazing smile. She had a great personality too. Thanks Ro for making my experience great.

Date: 3 months ago

Review №46

Rating: 4

Nice spot for a date night

Date: 3 months ago

Review №47

Rating: 5

Date: 3 months ago

Review №48

Rating: 4

Date: 3 months ago

Review №49

Rating: 5

Date: 3 months ago

Review №50

Rating: 4

Date: 3 months ago

Review №51

Rating: 5

Date: 3 months ago

Review №52

Rating: 4

Date: 3 months ago

Review №53

Rating: 3

Date: 3 months ago

Review №54

Rating: 5

Anniversary dinner. Ordered the ultimate feast. Food was awesome. Everything was good. James our waiter did a great job with on the spot service when needed. Very attentive James! Thanks!!! Had a blast! Look how happy my wife is!!! Still laughing about it!

Date: 3 months ago

Review №55

Rating: 5

Today we had the best server in the Duncanville Shala she was so patient she knew her job. When you are in the area go to Red Lobster in Duncanville!!!

Date: 3 months ago

Review №56

Rating: 2

Date: 4 months ago

Review №57

Rating: 5

I so wish I remembered the name of our waitress from 5/26/24 (around 9pm). She served in the section behind the lobster tank (i believe). She was very nice, checked on us regularly, updated us on our plates to come, and spoke how I do in the sense of calling others love. I did tell her I liked her energy. Knowing its the end of the day, dark outside, im sure she was tired as she was indeed busy, but she continued to be kind and did not let her being tired show. Thank you!

Date: 4 months ago

Review №58

Rating: 4

Date: 4 months ago

Review №59

Rating: 4

Date: 4 months ago

Review №60

Rating: 5

Shayla and Vanessa are a gift to the Red Lobster corporation. Great food and excellent service.

Date: 4 months ago

Review №61

Rating: 5

Date: 4 months ago

Review №62

Rating: 4

Date: 4 months ago

Review №63

Rating: 5

Just ordered biscuits to go

Date: 4 months ago

Review №64

Rating: 5

We went for lunch and the food was hot and great tasting. The service was outstanding. Will definitely go back.

Date: 4 months ago

Review №65

Rating: 5

Date: 4 months ago

Review №66

Rating: 5

The good was good as always.

Date: 4 months ago

Review №67

Rating: 5

Our waitress was wonderful she checked in on us to make sure we were okay she filled our drinks were filled in a timely manner

Date: 4 months ago

Review №68

Rating: 3

Date: 4 months ago

Review №69

Rating: 5

Date: 4 months ago

Review №70

Rating: 5

It was super busy but had a great time

Date: 4 months ago

Review №71

Rating: 5

Love the food

Date: 4 months ago

Review №72

Rating: 4

Date: 4 months ago

Review №73

Rating: 1

Live review. Yes it is mothers day but come on!!! you guys are not packed. We have been here two hours, took them 1 hour just bring the drinks, now we have been waiting for two hours and the food is not out yet. We asked for buscuites and we were told that their machine was broken. Manager Maylin just said their Oven is broken as well. To District manager or ownership: you need to step to the plate and take care of business. Your store here on Crocker Hill is suffering in service due to poor management.

Date: 4 months ago

Review №74

Rating: 1

Horrible and I mean horrible experience today. Decided to go tonight for mothers Day and avoid the actual mothers day crowd tomorrow. They hostess was overwhelmed and stress for some reason, place wasnt busy for a Saturday night. Waited maybe 10 minutes to be seated no big deal there. - cheddar bay biscuits took a out 15 minutes to get to the table after being seated. Again... multiple empty tables for a Saturday night. We were told by our waiter Charles that they were in the oven... 2 tables that sat down in our section got their bread from their waitress, we had to ask one of the ladies cleaning the tables if we could get bread since we couldnt find our waiter. - waiter kept disappearing for 10-15 minutes at a time. Waited to get drink refills and more biscuits. - orded food and after 45 minutes of waiting wife went and asked the manager (because we didnt see our waiter) what was going on, came back and was told our food was being plated... After another 15 minutes I went back and asked where the food was since we were told it was being plated 15 minutes ago and that the place wasnt busy to be this slow getting food. He apologized and said that the kitchen staff was just really slow tonight. - place was poorly managed, timing of food to table was ridiculous and even the family behind us was frustrated with the extremely poor service. Should have known it was going to be bad when the place wasnt busy and multiple empty tables especially for a Saturday Night. - food quality was bad, shrimp linguine was watery not flavored. Overcooked my steak, I asked for medium and got well done, sent it back the second time the steak arrived it came back rare... manager said he could cook it some more and I told him no wasnt worth it, premium macaroni wasnt made properly. Overall this was by far the worst experience Ive had in a restaurant.

Date: 4 months ago

Review №75

Rating: 4

Date: 5 months ago

Review №76

Rating: 3

Food was great but service was horrible. It s was almost empty and still everything took forever.

Date: 5 months ago

Review №77

Rating: 5

Date: 5 months ago

Review №78

Rating: 4

My grandmother and I were in town visiting and decided to stop here because we no longer have one in Albany, GA. The waiter was exceptional. The parking was a tad bit cramped. The food was better than I had remembered.

Date: 5 months ago

Review №79

Rating: 5

I enjoyed my experience in Red Lobster, I havent been in Red Lobster ever since I was a child, and coming back made me mad at myself for not coming more often, lol.

Date: 5 months ago

Review №80

Rating: 4

Date: 5 months ago

Review №81

Rating: 5

Love it! Food was hot and fresh, the cleanest Red Lobster in Dallas. Trust me Ive been to them ALL and this one has the best reviews hands down, hence the reason its the only location I go to. Thanks Red Lobster, well be back of course!

Date: 5 months ago

Review №82

Rating: 2

Date: 6 months ago

Review №83

Rating: 5

The Server Charles is the absolute Best!

Date: 6 months ago

Review №84

Rating: 4

Dietary restrictions: Sea food mostly in menu Kid-friendliness: Kids menu Wheelchair accessibility: Has ramp

Date: 6 months ago

Review №85

Rating: 5

Never a bad experience, food always good hot and fresh and them biscuits

Date: 6 months ago

Review №86

Rating: 5

Date: 6 months ago

Review №87

Rating: 1

To start my waitress was a sweet guy. I ordered the strip pasta. Half way through my plate, i noted the shrimp i am eating is dirty. I immediately lose my appetite and cancel the extra shrimp that i ordered. I ask my waiter to get the manager him to show him the dirty shrimps, & asked him can he take it off. He proceeds to say well you ate most of it, so i can not take it off ARE YOU SERIOUS???? That s like you seeing a bug in your food and you didn t notice until your food is almost gone and the manager tell you that can t take it off! I m disgusted. I will directly be going to corparte

Date: 6 months ago

Review №88

Rating: 5

Visited this week and was so impressed!! Service was TOP NOTCH, the restaurant was impeccably clean, and the food was great. Every single person we encountered was extremely friendly and welcoming! This Red Lobster should be 5 Star!

Date: 6 months ago

Review №89

Rating: 5

Wonderful enjoyed myself.to the highes

Date: 6 months ago

Review №90

Rating: 5

My son wanted to eat at Red Lobster for his Birthday. On Sunday it was crowded but not too crowd. The employees were very nice. Waiters were polite and never left us unattended meaning They would come to see if everything was alright..example did we need anything else...The staff came out with big smiles and good spirits and sung happy Birthday to him. They give you 2 scoops of ice cream with chocolate swirl for someone birthday. Lobster Fest is very good as well. Our visit was very pleasant and enjoyable. Our food was delicious .. Parking: Handicapped parking Kid-friendliness: Color books and crayons.

Date: 6 months ago

Review №91

Rating: 1

It has changed. It needs to be a cleaner environment and the food is overpriced and overrated

Date: 6 months ago

Review №92

Rating: 5

I wanted to say red Lobster is the best like I would give it 5 stars for them helping me out with everything they make my food again n free drink even tho I m pregnant . This lady from DoorDash came to my house n she make up a name then she drive off and took my food and say they gave her the wrong order . When I have the receipts right on my phone, I really don t like ghetto females u can t get mad if I don t tip u , and plus I would tip someone else that will bring my food with no complaints at all

Date: 6 months ago

Review №93

Rating: 5

Date: 6 months ago

Review №94

Rating: 5

Date: 6 months ago

Review №95

Rating: 5

We had an entire party of 20+ people, including young children and our waitress, Valencia and the support staff provided us with amazing customer service and were patient and supportive all night for our family s Celebration of Life Family Dinner! Kid-friendliness: They were awesome with the kids!

Date: 6 months ago

Review №96

Rating: 5

Date: 6 months ago

Review №97

Rating: 2

This particular restaurant was seriously lacking in the service department, our waitress tipped a drink over on me, ( which I was not upset about, and told her so). And she avoided us the rest of the night.

Date: 6 months ago

Review №98

Rating: 4

Not as good as it used to be.

Date: 6 months ago

Review №99

Rating: 5

We went in for a big family dinner, Aerial our server was the BEST! She was patient with the all of us and so polite and kind but funny and now part of the family! When you go in ask for her if you want a great experience, but she deserves a promotion so go see her soon! Wheelchair accessibility: Wheelchair friendly

Date: 6 months ago

Review №100

Rating: 5

Date: 6 months ago

Review №101

Rating: 5

Seafood lover? Dont hurt yourself. Kid-friendliness: They have an amazing kids menu. Wheelchair accessibility: They have two ramps. Yessss!!!

Date: 6 months ago

Review №102

Rating: 5

Celebration of sisters 81st Bday! (Small Group luncheon) Waitress stated us quickly & took our orders in a timely manner. She was very pleasant & was very attentive to our different request! My sister enjoyed her luncheon as Red Lobster is one of her favorite restaurants! Wheelchair accessibility: Wheelchair accessibilility usually good!

Date: 6 months ago

Review №103

Rating: 2

Date: 6 months ago

Review №104

Rating: 2

Waited 39 minutes to be seated, then took over an hour to get on our food

Date: 6 months ago

Review №105

Rating: 5

Our server Ariel was AMAZING

Date: 6 months ago

Review №106

Rating: 4

Good food good service

Date: 6 months ago

Review №107

Rating: 3

I called in an order and was told when it would be ready. When I got to Red Lobster I noticed 5 people in line waiting for their To Go order. I stood in line for 10mins and then called in to the restaurant. The person I spoke with didn t apologize but said we have only one person working the To Go orders and they are backed up we re working as hard as we can to get orders out. The lady in front of the line said she had been there for an hour waiting. There s no excuse you know when people come to eat in large numbers, you know people are going to come on and around holidays, and you also know that on Fridays and Saturday it can get pretty crowded. As people was coming in to dine they were being told it s a 10 to 15 minute wait. With us in line at the To Go order it was getting pretty crowded with those coming in to dine. They finally called my name and I was out. I m not going to suggest that it gets better because I know it won t. Businesses won t hire enough employees and as for the uncomfortable feeling of being crowded some businesses have a specific design for their business. You would think that they would change he model or open a second restaurant but on certain days and holidays to relieve stress from its employees but . I ain t in charge yet

Date: 6 months ago

Review №108

Rating: 2

table was very sticky when we sat down. service was slow. no service person was in a hurry...randomly walking around. ran out of plates to service w the rolls. we didnt get our salad. drinks took 20 min. dinner took 40+ min. we had to ask for coctail sauce. no butter served w crab legs. my Alfredo was Luke warm/cold. . never offered any refill on drinks or more rolls. we use to really like this place. so sad and it was my birthday.

Date: 7 months ago

Review №109

Rating: 5

Our server Charles was great exceeed all expectations

Date: 7 months ago

Review №110

Rating: 3

Date: 7 months ago

Review №111

Rating: 4

Food was good but service was very slow.

Date: 7 months ago

Review №112

Rating: 3

Date: 7 months ago

Review №113

Rating: 3

Date: 7 months ago

Review №114

Rating: 3

Date: 7 months ago

Review №115

Rating: 5

Awesome customer service excellent shrimp. Waitstaff was busy and was still on top of everything

Date: 7 months ago

Review №116

Rating: 4

My favorite seafood restaurant. I love the shrimp variety and lobster tails

Date: 7 months ago

Review №117

Rating: 4

Took awhile to get service, but was satisfied.

Date: 7 months ago

Review №118

Rating: 5

A great staff, great service, great prices, great food and just an all around place to be if you love seafood!!!

Date: 7 months ago

Review №119

Rating: 5

Date: 7 months ago

Review №120

Rating: 4

Food an service excellent

Date: 7 months ago

Review №121

Rating: 5

I had my 60th Birthday dinner here. It was good and the waitress was great.Went to day for Endless Shrimp. It was great and so was the service. Ty is awesome.

Date: 7 months ago

Review №122

Rating: 1

I cant properly rate the food as we didnt get that far. Arrived and were told it was about a 20 minute wait. About 10 tables that showed up after us were seated. After waiting for over an hour and seeing a tabled that was seated not long after our arrival leave, we left. Hostess claimed they were working on seating us as we walked out the door.

Date: 7 months ago

Review №123

Rating: 1

Went in with a party of 7. Was told there would be a 20 minute wait. 1 hour from the time we walked in we left. Yes, they are understaffed, no you should not have been constantly seating other groups when tables were available to put together for the larger groups in the same area you were sitting people. DID NOT see a management person the entire time. Did see a large cockroach though.

Date: 7 months ago

Review №124

Rating: 5

Red Lobster is my husband favorite spot. The food and service was amazing!...really nice post Valentine dinner...Thanks

Date: 7 months ago

Review №125

Rating: 4

Date: 7 months ago

Review №126

Rating: 5

Date: 7 months ago

Review №127

Rating: 1

Food was decent but sat waiting ti be seated for 40 mins because the lady thought I was waiting to pick up food delivery. So they walked past me no acknowledgement at all and all because she looks at delivery drivers as less than common courtesy, like a hi how can I help you. Very Rude.

Date: 7 months ago

Review №128

Rating: 2

Waited for an hour and a half to get the food. The best experience was with the Waitress, she was polite and tentative about our needs as customers. Her name was PJ. I would still come here to eat, just have to clear half my day.

Date: 7 months ago

Review №129

Rating: 2

I ordered their option for endless shrimp where you can choose three shrimp dishes and when you finish, you can order two more and continue til you are full. I only ate the first three (garlic scampi, popcorn shrimp, and shrimp Alfredo). I was eh alright I guess. So instead of continuing with more, I decided I would get dessert instead and just change the entree to the choose 3 (not endless option). The server and management said they can not change it because it was already put in as endless and it would throw off their numbers. If their kitchen only sent out 3 dishes and it was NOT endless, then it should be changed to the choose 3 non endless Plain and simple! I will not be coming back to Red Lobster at all which is sad for servers and staff that corporate makes it so patrons are being overcharged for what they are actually consuming. The cheesecake and the bread was good. The bartender was excellent.

Date: 7 months ago

Review №130

Rating: 3

Red Lobster has come a long way with food. Its much tastier. We are not sure about service. Its nearly always slow to non existing even on a weekday. The atmosphere is pretty quiet but that seems to be overshadowed by the workers. They always look like theyre under extreme pressure. We usually go when the restaurant is empty so I dont know why everything is slow. Im not a waitress and never have worked in the restaurant business. Maybe I expect too much? If you come just know the service is a gamble but the food is good.

Date: 7 months ago

Review №131

Rating: 5

Date: 7 months ago

Review №132

Rating: 5

Date: 8 months ago

Review №133

Rating: 4

Date: 8 months ago

Review №134

Rating: 3

Date: 8 months ago

Review №135

Rating: 4

Service was fine. Pricey was as expected. Food was very good. Fresh seafood! The next visit a year later, server was nice but not attentive.

Date: 8 months ago

Review №136

Rating: 4

Only reason I didnt give a five is because the first batch of biscuits were like crackers, BUT THEY GOT IT RIGHT. Ms. STAR, our server was great, but the bartender was not on point.

Date: 8 months ago

Review №137

Rating: 1

One of the worst restaurants in south Dallas .. I wasn t getting served I waited 15 mins and it smells bad inside and we just left and not coming back.

Date: 8 months ago

Review №138

Rating: 4

Date: 8 months ago

Review №139

Rating: 5

Date: 8 months ago

Review №140

Rating: 5

This has been one of the best visits I have ever experienced anywhere . Our server Gale was exceptional. Meeting Maylene our cook was the icing on the cake. Thank you so much!!

Date: 8 months ago

Review №141

Rating: 4

Very nice outing. Not crowded at all. Very nice and our waitress was very people oriented. Great attitude.

Date: 8 months ago

Review №142

Rating: 2

The server was excellent, we ordered the lobster dream with the pasta but we never received the pasta and the kitchen staff refused to replace the order because they assumed they put it on the plate. We waited almost 15 minutes before the we asked for a manager in which the manager came out and took care of us. Excellent server and manager but the kitchen staff should have no say when dealing with customers and leave that job for the management team I m sure they are better equipped to review cameras to determine what happened.

Date: 8 months ago

Review №143

Rating: 1

I took my son for his birthday because he absolutely love sea food. As I walked in and waited for a table there was no host at the front to acknowledge my family. The waiter by the name of Jazzy was very rude. Plates were dirty and it took a very long time for our drinks to come out. Once I got up to ask the Manager about our drinks he stated that the bartender was backed up. There was hanging out at the bar area between the workers and Customers, I assume they knew each other. The food was terrible and hard as a brick. The waiter brought all the food out late at once including the salads. When it was time to take food to go all of our food was thrown together and packed as if we were going to eat it in the car. There was a lot of hanging out in the kitchen as well. A lot of Red flags were presented and I hate I even took my son. I will NEVER step foot back into this location. I will be speaking with the Highest of the highest about the incident that took place.

Date: 8 months ago

Review №144

Rating: 3

No one acknowledges you for 10 min but waiters passing through and looking at you. The food was like warm. The new waitress, Star did a good job being her 2nd day. Very attentive and professional. I might have to come and offer her better opportunity

Date: 8 months ago

Review №145

Rating: 3

The food was good, at least some of it. They ran out of green vegetables and didnt tell me until the last minute. We were there over 2.5 hours and there were empty tables everywhere Wheelchair accessibility: NOT, I HAD TO PUT MY WALKER AT THE END OF THE TABLE IN EVERYONES WAY

Date: 8 months ago

Review №146

Rating: 5

Entire staff was pleasant and attentive. Mo is a wonderful server and made us and the kids feel comfortable. A+ to the whole staff because the food was delicious so the kitchen also deserves credit!

Date: 8 months ago

Review №147

Rating: 5

Date: 9 months ago

Review №148

Rating: 5

Wonderful as always

Date: 9 months ago

Review №149

Rating: 5

Date: 9 months ago

Review №150

Rating: 5

Date: 9 months ago

Review №151

Rating: 3

My parents love Red Lobster!! We took my dad there for his birthday. The hostess had an attitude before she walked in the restaurant. She walked in with me and I said hi. She looked at me like I was bothering her. There were dirty tables and the staff was talking with some lady at the bar. There were a few people seating in the dining area. The host put us all the way in the back but the tables were clean. We waited 15 minutes before my dad got up and asked this other server to take our order. She was very nice and kind. **Here come our server after 30 minutes have gone by trying to come take our orders but the kind server said she got it. She was one of the other severs over at the bar running her mouth.** This location need better management!!! Overall the food was hot and delicious!! Heres a photo of my dads birthday dinner.. Vegetarian options: On the menu Parking: Wheelchair Accessibility **some people have problems parking between the white lines** Kid-friendliness: Kid menu Wheelchair accessibility: Need more spaces for wheelchair parking

Date: 9 months ago

Review №152

Rating: 5

We had lunch New Years Eve, Gayle was our server, the best ever! Food was great, spent a awesome time with my wife. If you go there ask for Gayle!

Date: 9 months ago

Review №153

Rating: 5

Date: 9 months ago

Review №154

Rating: 5

Wow.. I went to the location in Duncanville. Great service. Friendly people. Its been years since I have been to this location and back then the service was horrible. Things have definitely changed. Thank you Red Lobster. Great job.

Date: 9 months ago

Review №155

Rating: 4

Date: 9 months ago

Review №156

Rating: 5

Date: 9 months ago

Review №157

Rating: 5

Date: 9 months ago

Review №158

Rating: 5

Date: 9 months ago

Review №159

Rating: 3

Server made us feel like we were a bother. Never came back to check on our food. Came back at the end to check and when my wife asked for a go box turned and walked off like I wasnt there.

Date: 9 months ago

Review №160

Rating: 5

The bartender was really nice got everything I needed in a timely manner I had my fair share of long Islands too so I cant remember her name but amazing service and amazing food

Date: 9 months ago

Review №161

Rating: 1

This place is so nasty, they keep it dark to hide how nasty and dirty the place is, the servers are lazy , the bartender complained about having to work the entire time about having to be at work. I left the bar and asked to be seated at a table instead because of it, The host advised 5 min wait she then seated multiple people and then asked me am I still waiting for a different party that I knew nothing about it. It was only one other person with me. Everything time I come to this nasty place it s a problem. I will never return to any of your restaurants!!!!!

Date: 9 months ago

Review №162

Rating: 5

Date: 9 months ago

Review №163

Rating: 4

Went late and the food was good. Our server on the other hand wasnt that great. She took her time on everything.

Date: 9 months ago

Review №164

Rating: 4

Food good place nice and clean just like every other place they do need help Cole slaw is the best

Date: 9 months ago

Review №165

Rating: 3

Date: 9 months ago

Review №166

Rating: 3

Date: 9 months ago

Review №167

Rating: 1

Very inattentive staff floor has rice on it from a server dropping a plate 40 min for our martinis food service is slow go anywhere but here

Date: 9 months ago

Review №168

Rating: 1

Food was not good, my husband ordered fish n chips, there was one piece of fish on his plate and maybe a dozen fries...did they run out? Why wouldnt they just ask us to order something else ... The glass framed photos on the wall were greasy and DIRTY...that tells me cleanliness isnt a priority here. Service was great, the girl who weighted on us was very nice and apologetic for the meals and the lack restaurant etiquette

Date: 9 months ago

Review №169

Rating: 5

Hadnt been to this location in Years but I think I may start back revisiting. Extremely pleased.

Date: 9 months ago

Review №170

Rating: 4

Good food, service just ok!

Date: 9 months ago

Review №171

Rating: 1

It took more than 50 minutes to give us a table and the place was almost empty, after that it took them longer to take our order and of course it took the same time to bring our food, and in the end I ordered a dessert that had strawberries and it took me They said there were no strawberries and I said okay, but at the next table a person ordered the same dessert as mine and he did put strawberries, how is that possible if he said there were no strawberries!!! My daughter only ordered that dessert because she wanted to eat the strawberries.

Date: 9 months ago

Review №172

Rating: 5

Date: 9 months ago

Review №173

Rating: 4

My dad loves Red Lobster. So we take him here every now and then. The food is always fresh and weve never encountered any issues as far as Customer Service goes. Food

Date: 9 months ago

Review №174

Rating: 5

Date: 9 months ago

Review №175

Rating: 3

The food was really good prices have gone up but the service was very slow as well as rude or took about 15 minutes just for water and biscuits

Date: 9 months ago

Review №176

Rating: 5

Excellent

Date: 10 months ago

Review №177

Rating: 5

As expected no surprise, no innovation, no new food

Date: 10 months ago

Review №178

Rating: 1

Date: 10 months ago

Review №179

Rating: 2

The service was poor I really did enjoy my food the business was cold I wasnt satisfied at all if you I got that all you can eat the cook must have been sleepy

Date: 10 months ago

Review №180

Rating: 5

Cant go wrong with Red Lobster when you are craving some seafood. Had all you can eat shrimp which were excellent and my wife had Srimp and Scallops also very good.

Date: 10 months ago

Review №181

Rating: 5

Great place

Date: 10 months ago

Review №182

Rating: 3

Date: 10 months ago

Review №183

Rating: 5

Always good seafood

Date: 10 months ago

Review №184

Rating: 5

Date: 10 months ago

Review №185

Rating: 5

Service was good good as well

Date: 10 months ago

Review №186

Rating: 1

Date: 10 months ago

Review №187

Rating: 1

The food was good but the service....... Asked for silverware several times I had to use a plastic fork that was given to my friend first ...tell me why would you hand someone plastic utensils thats dining in?? By the time I got silverware I was 3/4 done and my sister got there earlier than me and was the last to get her food . We had to ask for menus twice....please dont eat at Cockriel Hill ! There walking around clueless Im done!! Moe was our server please train your servers please at some point I decided to go up and get water for myself because my server have been gone for I dont know how long and on top of that when the charge came through on my card they added gratuity for what terrible service? She wrote down all of our orders but still never brought my drink smh.... Never again.!

Date: 10 months ago

Review №188

Rating: 5

Date: 10 months ago

Review №189

Rating: 5

Great experience. Fast service My wife and I went in for a free meal for veterans day. Shrimp, fries and coleslaw. Very delicious. We also got 2 lemonade. That was $9. Thought that was kind of expensive but we dont go out to eat alone since we are on social security. Food

Date: 10 months ago

Review №190

Rating: 1

Trash good and service...times have changed so much

Date: 10 months ago

Review №191

Rating: 3

Food was not as tasty...scallops overcooked, crab legs cold. Mashed was super good and so was the broccoli . Location ok and service was super...way overpriced for what I got..but no shade to the establishment its just the world we live in.

Date: 10 months ago

Review №192

Rating: 1

Bad service and waited a while for them to even acknowledge us. Food was okay.

Date: 10 months ago

Review №193

Rating: 2

Poor food and service ordered the shrimp feast shrimp was RAW UNCOOKED ON THE SHRIMP SCKEWR WASNT THE FIRST TIME NOT GOOD

Date: 10 months ago

Review №194

Rating: 4

Date: 10 months ago

Review №195

Rating: 5

Really enjoyed our take out. The cheddar biscuits were awesome as always, food was very inviting,colorful and very good. This was our 1st visit and hope to come back soon.

Date: 10 months ago

Review №196

Rating: 1

The server was nice, but they lost our order, and as we were about to walk out, the manager approached us to apologize. He comp us 1 of 3 meals.

Date: 10 months ago

Review №197

Rating: 5

Date: 10 months ago

Review №198

Rating: 5

It was a great environment!

Date: 10 months ago

Review №199

Rating: 5

Date: 10 months ago

Review №200

Rating: 4

Date: 11 months ago