Dairy Queen

Review №1

Rating: 3

Date: 2 weeks ago

Review №2

Rating: 5

Food is better to eat at restaurant than ordering by phone or pick up. Cone is not full.

Date: 2 months ago

Review №3

Rating: 5

Prefer to make the drive to this DQ versus the one on Red River. The food is always fresh & good. I can get my taco salad or tacos n not worry if my shell is stale.

Date: 2 months ago

Review №4

Rating: 4

Great friendly service.

Date: 2 months ago

Review №5

Rating: 4

Food came out fast but they where short handed drinks can after we received our order

Date: 2 months ago

Review №6

Rating: 3

I enjoy the taste of the food at this location but the past few times it s been a very lengthy wait. Also, they sometimes stop serving ice cream and/or food a whole hour before closing

Date: 2 months ago

Review №7

Rating: 5

Cashier was friendly, good was tasty.

Date: 3 months ago

Review №8

Rating: 4

Date: 3 months ago

Review №9

Rating: 3

Date: 4 months ago

Review №10

Rating: 5

The drive through is made kinda funny but it worked out. We didnt get food, just ice cream but it was great and delivered without delay.

Date: 4 months ago

Review №11

Rating: 5

Great experience. Thanks Gloria!

Date: 4 months ago

Review №12

Rating: 5

Great food good service Kid-friendliness: Nice friendly place Food : 5/5 |

Date: 4 months ago

Review №13

Rating: 5

Great food. Great specials!

Date: 4 months ago

Review №14

Rating: 2

Date: 4 months ago

Review №15

Rating: 5

Date: 5 months ago

Review №16

Rating: 5

Date: 6 months ago

Review №17

Rating: 5

Took the kids for there favorites, oreo blizzards and ice cream cones saw the signs for the new Carolina reaper tacos and geabd some. I have to say its pretty hard to beat the original D.Q tacos but I think they did! They are awesome!

Date: 7 months ago

Review №18

Rating: 1

Omg. Hire some competent help. We gave up. 20 min in long line and it never moved.

Date: 7 months ago

Review №19

Rating: 5

Date: 7 months ago

Review №20

Rating: 1

This has to be slowest dairy queen in Texas. Even when they arent busy. Only come here for ice creams. Thats the only thing youll get in a decent time.

Date: 7 months ago

Review №21

Rating: 5

Date: 8 months ago

Review №22

Rating: 4

Date: 8 months ago

Review №23

Rating: 3

Subject: Feedback on Recent Drive-Thru Experience at the Victoria Texas Dairy Queen on 01/02/2024 Dear Dairy Queen Team, I hope this message finds you well. I am writing to provide feedback on a recent drive-thru experience at your establishment on 01/02/2024 at approximately 2:22 pm. Upon arrival, we were welcomed to Dairy Queen, and after confirming readiness to order, my wife and I proceeded to order a fully loaded banana split. Despite confirming the inclusion of pecans, the order received at the first window lacked this crucial component. When I raised the concern with the server, I was met with an unhelpful attitude, being told that I did not request pecans and wasnt charged for them. However, upon reviewing the receipt (attached as a PDF) and a photo of the banana split taken after receiving it, it was evident that we were indeed charged for the pecans. The issue isnt the absence of pecans but the discrepancy in communication and service. I understand that mistakes happen, but I believe a more customer-friendly approach in addressing the situation would have been appreciated. The servers dismissive attitude left a negative impression on what could have been a routine and enjoyable experience. Furthermore, I overheard staff discussing a pair of pants worn to a wedding, which seemed to divert attention from customer service concerns. I believe its crucial for the team to prioritize addressing customer issues promptly and professionally. I hope this feedback is taken constructively to enhance customer experiences at Dairy Queen. I appreciate your attention to this matter. Update: Email reply from a Dairy Queen Representative Thank you for contacting American Dairy Queen Corporation (ADQ) and bringing your experience to our attention. I am very sorry to learn that you have been disappointed. At ADQ, we truly appreciate the feedback we receive from our customers. It is only because of fans like you who care enough to contact us that ADQ and its independently owned and operated franchises can improve. Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate ADQ personnel for their review. Thank you again for taking the time to share your experience with us. Best Regards, Brent Fan Relations Specialist American Dairy Queen Corporation

Date: 9 months ago

Review №24

Rating: 4

The grill chicken sandwich has a great flavor and is tender. The dude and T brand tacos are always great also. Do not forget to finish it off with an ice cream plenty of options to choose from. Parking: You park on the side and if they have a line at the drive threw it gets can be a pain to get out with a truck. Kid-friendliness: This is definitely a play for kids. Wheelchair accessibility: never been to one that didnt have accessible for wheelchair

Date: 9 months ago

Review №25

Rating: 5

I LOVE DAIRY QUEEN!!! Who doesnt? lol

Date: 9 months ago

Review №26

Rating: 5

Date: 10 months ago

Review №27

Rating: 4

Date: 10 months ago

Review №28

Rating: 4

Date: 10 months ago

Review №29

Rating: 5

This is the only fast food restaurant in victoria that is not a complete mess. Every time I go the staff is great (most times it s that sweet young lady Gloria taking my order) my order is correct and the food is fresh and hot! Appreciate this place so much, hope it stays this way.

Date: 11 months ago

Review №30

Rating: 5

I ordered a triple meat burger all the way. Was done how I asked. Tasted great.

Date: 11 months ago

Review №31

Rating: 5

When I was younger they knew my order every time I called. Ive moved more north and Ive came back, workers were amazing and the food was delicious. Unlike the DQ next to the college.

Date: 11 months ago

Review №32

Rating: 5

Super hot, fresh, fast

Date: a year ago

Review №33

Rating: 5

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 1

We ordered 2 chicken sandwich combos. Chicken was slightly raw on both. Took back to let them know. Cook right away started talking loud angry that we took food back and even told the young worker Don t ever bring me raw chicken back . Cooks attitude was horrible and unprofessional. With that attitude we asked for our money back which she only sent money for sandwich with young worker and then still proceeded to yell out that if we didn t like it we could leave.. Wow unbelievable the time of worker she was. We would always go to this Dairy Queen at least 3 times a week, but after this I think Not!

Date: a year ago

Review №36

Rating: 5

Always love their food. The employees were very pleasant.

Date: a year ago

Review №37

Rating: 5

The coffee shakes are the bomb trust me!!!! Get you one!!!! So are the coke floats!!!!

Date: a year ago

Review №38

Rating: 1

I went to this location at around 1030 today,and I was there so much longer than I expected,jus to ask for a job, ordered a Jr burger and water,they had 3 people working,I was told by the manager that she is not hiring at the moment,after she told me that,I ordered my water and burger to go since I had to wait for the bus,I was there for at least 30 mins,and was one of the first customer,the manager kept walking away from me even before I was finished with what I needed and even ignored me while I was talking,how very rude when I was being completely respectful,Ive worked for 2 different DQ locations, McDonalds and restaurants for at least 6 years and Ive never experienced customer service like this,very bad even for a short staffed crew,I looked in the kitchen while they were making my burger and after the manager touching everything without washing her hands,she picked up my burger with her bare hands, honest to God I have never been to a DQ like this, definitely will not be returning.

Date: a year ago

Review №39

Rating: 5

Date: a year ago

Review №40

Rating: 4

Fast service. Good food. The parking is a little less desirable. Friendly staff. The Dude is a really good sandwich from here. Food

Date: a year ago

Review №41

Rating: 5

Peaceful, Friendly and very pleasant people

Date: a year ago

Review №42

Rating: 1

Date: a year ago

Review №43

Rating: 4

Date: a year ago

Review №44

Rating: 5

Really enjoy their small Blizzards.

Date: a year ago

Review №45

Rating: 2

Very rude when taking my order. She kept interrupting me and then kept making me repeat myself several times. She didnt repeat the order back to me, but the receipt showed the correct things we ordered. However, the food was not correct. I wanted steak fingers and got chicken strips. The girl was very rude and not personable at all. We were traveling so by the time I got everyones food handed out and then noticed my order was wrong, it was too late to turn back around. Not a happy customer.

Date: a year ago

Review №46

Rating: 4

Friendly staff good food.

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Date: a year ago

Review №49

Rating: 5

Date: a year ago

Review №50

Rating: 1

Worst dairy queen in town, rude employees and management idk how this location is still in business. Obviously the owner doesnt like making money since their rude to there customers!

Date: a year ago

Review №51

Rating: 5

Great food good customer service clean lobby and a clean restrooms

Date: a year ago

Review №52

Rating: 4

The food is good

Date: a year ago

Review №53

Rating: 4

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 5

Great service!

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

I have been coming to this location since I was a kid. Weve never had a bad experience.

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 5

They are friendly, always get my orders right.

Date: a year ago

Review №61

Rating: 4

Date: a year ago

Review №62

Rating: 4

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 5

Great service

Date: a year ago

Review №65

Rating: 5

Very nice

Date: a year ago

Review №66

Rating: 5

Date: 2 years ago

Review №67

Rating: 5

Date: 2 years ago

Review №68

Rating: 4

eat there a lot pretty good theres nothing bad nothing special

Date: 2 years ago

Review №69

Rating: 5

Date: 2 years ago

Review №70

Rating: 5

Dq is the best ,been eating here since I was a kid and I still love it!

Date: 2 years ago

Review №71

Rating: 4

Date: 2 years ago

Review №72

Rating: 5

Friendliest people ever and great food and service

Date: 2 years ago

Review №73

Rating: 5

Good food

Date: 2 years ago

Review №74

Rating: 5

Date: 2 years ago

Review №75

Rating: 5

Date: 2 years ago

Review №76

Rating: 5

We had chicken strip baskets, which was fresh and hot, and of course dq ice cream, which is always the best. Parking: Plenty of parking, back and sides Kid-friendliness: Childrens menu, hi chairs available Wheelchair accessibility: Handicap parking, and ramp at the entrance

Date: 2 years ago

Review №77

Rating: 5

Great service

Date: 2 years ago

Review №78

Rating: 5

My baby daddy took me here on July 7th for my birthday wish he was my boyfriend though:(

Date: 2 years ago

Review №79

Rating: 5

Date: 2 years ago

Review №80

Rating: 5

Very good service food was great

Date: 2 years ago

Review №81

Rating: 1

No Ice Cream

Date: 2 years ago

Review №82

Rating: 5

Date: 2 years ago

Review №83

Rating: 5

This Dairy Wueen is the best in South Texas! Food always hot and delicious. The restaurant is clean...kitchen is clean. Staff is crazy friendly!

Date: 2 years ago

Review №84

Rating: 5

Date: 2 years ago

Review №85

Rating: 5

Date: 2 years ago

Review №86

Rating: 3

Date: 2 years ago

Review №87

Rating: 5

I consider this dairy queen the best in Victoria they are fast and great service

Date: 2 years ago

Review №88

Rating: 5

Really amazing

Date: 2 years ago

Review №89

Rating: 5

Date: 2 years ago

Review №90

Rating: 5

Was short one large onion ring , other than that everything else in order was correct.

Date: 2 years ago

Review №91

Rating: 4

Date: 2 years ago

Review №92

Rating: 3

Daughter loves thier jalito burger .

Date: 2 years ago

Review №93

Rating: 4

We had the Taco salad,Nachos and grilled chicken sandwich combo it was all good and fresh !

Date: 2 years ago

Review №94

Rating: 5

Date: 2 years ago

Review №95

Rating: 4

Very Happy with chicken strip basket .

Date: 2 years ago

Review №96

Rating: 5

Love these people and their customer service. The manager, lovely person. Everybody should visit there, I do every time I go home.

Date: 2 years ago

Review №97

Rating: 5

Date: 2 years ago

Review №98

Rating: 3

Date: 2 years ago

Review №99

Rating: 4

The best Ive cream

Date: 2 years ago

Review №100

Rating: 4

Date: 2 years ago

Review №101

Rating: 5

Date: 2 years ago

Review №102

Rating: 3

THE FOOD WAS VERY GOOD.... THE PEOPLE who work their SADLY NOT KIND AT ALL

Date: 2 years ago

Review №103

Rating: 1

On Saturday Jan 8I ordered 4 meals in the drive thru. When good was delivered 2 burgers were missing.i immediately went back into the store to get the missing items. Instead of replacing the items they asked me to bring the bags back into the store. The lady at the counter became upset when I asked If Im trying to get free burgers what will me bringing the bags back in prove? If I were free loading wouldnt I just take the burgers out b4 I bought the bags back in? The manger came up said the same thing that the associate said. Stated that the policy is to bring the bags back in. She then began arguing with me. Its amazing how people that work in customer service industries have no customer service skills. Its freaking insulting to be accused of trying to steal 2 burgers that I just paid 30 for. So I told them if i bring the bags back in I wanted my money back. So Instead of replacing the missing burgers she gave me my money back. Winder how they will explain the missing 30 considering she gave me cask when I paid with credit card. Karma is a bi... Wont change anything, because you cant fix stupid or incompetence.

Date: 2 years ago

Review №104

Rating: 2

Normally we go here for blizzards. Weve never had a bad experience until recently. I usually dont do this but man, this was bad enough to mention. I order two blizzards and the guy at the drive-thru sounded really snippy with me. No biggie I guess, everyone gets tired. But the pecan pie blizzard I got tasted like sawdust in vanilla ice cream. Ive ordered this blizzard multiple times in November and it was amazing so it was quite a shock. If they were out of supplies or something to make it correctly, I wish the guy who took my order would have just told me. Or maybe he didnt know how to properly make it? Either way, the service was really gross tonight. I cant stomach eating the blizzard I brought home. Its actually really bad, which is upsetting since I was crazy about this particular flavor when it was introduced. I hope service gets better here. Just avoid going later at night and avoid the pecan pie blizzard I guess.

Date: 2 years ago

Review №105

Rating: 4

Date: 2 years ago

Review №106

Rating: 5

Good mood food.

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 4

Date: 2 years ago

Review №109

Rating: 5

Very nice and clean.

Date: 2 years ago

Review №110

Rating: 5

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 5

Date: 2 years ago

Review №114

Rating: 5

Date: 3 years ago

Review №115

Rating: 2

Takes forever to place an order and poor customer service... slow order preparation....

Date: 3 years ago

Review №116

Rating: 5

Good hot and fresh

Date: 3 years ago

Review №117

Rating: 5

Food was good!! They have the best handsome chef

Date: 3 years ago

Review №118

Rating: 5

Date: 3 years ago

Review №119

Rating: 4

Date: 3 years ago

Review №120

Rating: 1

Dead cricket in my tea. Do not go here!

Date: 3 years ago

Review №121

Rating: 5

Service is always great, foods always fresh. Never fails to grab a bite or a frozen treat at this dq in victoria

Date: 3 years ago

Review №122

Rating: 5

Date: 3 years ago

Review №123

Rating: 1

There was a veteran in front of us and when he ordered that lady cashier took his order and ranged it up and he said right after she ranked it up he said that he was a veteran and she said she couldnt do anything about it that she had ranged it up she could have easily canceled it and then rerang his order up and given him his veteran discount and then the manager comes in laughing about it that wasnt right at all our order was sent to the side and the tacos that we ordered was cold and the cashier was at a corner eating something when the manager was in the back I wish more people would complain about this there was another couple behind us they didnt get their kids fries and then when they asked for it they didnt get it until they were leaving so I rate them very low very low.

Date: 3 years ago

Review №124

Rating: 5

Date: 3 years ago

Review №125

Rating: 2

Food good but took forever to get it! Went to drive through, only one car in front of me, ordered only a grilled chicken sandwich and it took 15 minutes! The girl that finally brought it out didn t apologize for the wait and didn t say thank you! Whatever happened to good, friendly customer service?

Date: 3 years ago

Review №126

Rating: 5

Date: 3 years ago

Review №127

Rating: 2

Food was good

Date: 3 years ago

Review №128

Rating: 5

Just Good food

Date: 3 years ago

Review №129

Rating: 4

Date: 3 years ago

Review №130

Rating: 3

Date: 3 years ago

Review №131

Rating: 5

Date: 3 years ago

Review №132

Rating: 5

Ice cream was great. Nice employees and very friendly

Date: 3 years ago

Review №133

Rating: 3

Got any ideas how much ice cream you can eat oh

Date: 3 years ago

Review №134

Rating: 3

Date: 3 years ago

Review №135

Rating: 3

Date: 3 years ago

Review №136

Rating: 5

Date: 3 years ago

Review №137

Rating: 4

Date: 3 years ago

Review №138

Rating: 4

Date: 3 years ago

Review №139

Rating: 5

Date: 3 years ago

Review №140

Rating: 5

Very nice staff and quick service. Can be busy at times. But staff is always super friendly.

Date: 3 years ago

Review №141

Rating: 4

Great

Date: 3 years ago

Review №142

Rating: 2

They put onions on the burger for my friend and left the cheese of both burgers. I wont go back.

Date: 3 years ago

Review №143

Rating: 4

Date: 3 years ago

Review №144

Rating: 5

Date: 3 years ago

Review №145

Rating: 5

The service was fast and friendly

Date: 3 years ago

Review №146

Rating: 5

Always satisfied, and always great service. Of course the food is superb.

Date: 3 years ago

Review №147

Rating: 5

Date: 3 years ago

Review №148

Rating: 5

Date: 3 years ago

Review №149

Rating: 5

Date: 3 years ago

Review №150

Rating: 5

Our hometown Dairy Queen ..live the double bacon cheese burgers ..add jalapeños...makes it perfection

Date: 3 years ago

Review №151

Rating: 3

Dairy queen

Date: 3 years ago

Review №152

Rating: 4

It was a little bit of a rushed order, kinda what fast food is for, they performed well under pressure. All food was cooked well and made correct.

Date: 3 years ago

Review №153

Rating: 3

Ordered 1 grilled chicken salad, no cheese 1-crispy both with onion extra bacon. Received 2- crispy only 1 w/ extra bacon. After receiving grilled salad , bother were good, even without the extra bacon.

Date: 3 years ago

Review №154

Rating: 5

Red river was closed because of Christmas party so we went to the port lavaca hwy location and were pleasantly surprised to see it had been remodeled. I think the staff at this location is more in tune with the customers.

Date: 3 years ago

Review №155

Rating: 4

Date: 3 years ago

Review №156

Rating: 5

Very nice and good

Date: 3 years ago

Review №157

Rating: 4

Nice clean and great service

Date: 3 years ago

Review №158

Rating: 2

Normally the food be on point but today wasnt the day

Date: 3 years ago

Review №159

Rating: 2

The food was like a three year old made it. The service was slow.

Date: 3 years ago

Review №160

Rating: 5

Date: 3 years ago

Review №161

Rating: 5

Love the ice cream there.

Date: 4 years ago

Review №162

Rating: 5

Nice clean place especially when youre doing paperwork. Its really nice to be able to be in a clean environment. Because youre able to really concentrate on what youre doing..

Date: 4 years ago

Review №163

Rating: 5

Date: 4 years ago

Review №164

Rating: 5

Favorite stop

Date: 4 years ago

Review №165

Rating: 3

Date: 4 years ago

Review №166

Rating: 4

Burgers here are wonderful

Date: 4 years ago

Review №167

Rating: 4

Good food, nice staff.

Date: 4 years ago

Review №168

Rating: 4

Surprisingly fast service

Date: 4 years ago

Review №169

Rating: 4

Date: 4 years ago

Review №170

Rating: 5

Date: 4 years ago

Review №171

Rating: 5

The Dairy Queen on Port Lavaca Hwy is so much faster. And they tell you to move to the other side if your order is not a pickup. The line moves much faster this way. If we havexa call in order. Just call them if the line is too long and they will bring it to your car.

Date: 4 years ago

Review №172

Rating: 4

Great ice cream and fast food. I have never been disappointed with their food or service.

Date: 4 years ago

Review №173

Rating: 3

Date: 4 years ago

Review №174

Rating: 1

Called in order. Told tgem NO drinks. I get there 7 cars just ahead to get to the speaker. Called my wife. She calls and talks to mgr. Ask if they can bring out food to him since they are doing it for those in line outside. He said, NO for him to come inside. Then finally at window the girl hands ne drinks. I tell I didnt order the meal. She insisted thats what I ordered. I didnt want to argue so I paid. Then we get home and the food is cold and mice is mad because they charged us extra for drinks we didnt want. She thought maybe out of courtesy the gave us the drinks free for editing too long. They need to be more organized when they get too much traffic in the evening. I had better service at the Port Lavaca Dairy Queen. That mgr has been there for years and knows how to run that business there. She needs to go ti the Red River and train tgise people there. Plus sometimes they dont answer the phone when busy.

Date: 4 years ago

Review №175

Rating: 4

Have been eating food from this dairy queen for many years and they ve always been nice to us. Love their food, which comes in an affordable price. My only complaint is the drive through menu. The relocated it a couple years ago and it s in an awful place! It accommodates only two, maybe three vehicles at a time before the line starts hindering other drivers and customers because of its location. Whoever chose the location of this drive through menu should have his head examined.

Date: 4 years ago

Review №176

Rating: 5

Date: 4 years ago

Review №177

Rating: 5

Very friendly service. Food is always served fresh. Thanks!

Date: 4 years ago

Review №178

Rating: 5

Date: 4 years ago

Review №179

Rating: 5

Date: 4 years ago

Review №180

Rating: 5

Date: 4 years ago

Review №181

Rating: 4

Date: 4 years ago

Review №182

Rating: 4

Date: 4 years ago

Review №183

Rating: 5

I love their blizzards

Date: 4 years ago

Review №184

Rating: 3

Date: 4 years ago

Review №185

Rating: 5

Date: 4 years ago

Review №186

Rating: 5

It was awesome!!

Date: 4 years ago

Review №187

Rating: 5

Date: 4 years ago

Review №188

Rating: 5

Date: 4 years ago

Review №189

Rating: 5

Date: 4 years ago

Review №190

Rating: 4

Date: 4 years ago

Review №191

Rating: 5

Date: 4 years ago

Review №192

Rating: 5

Good service.

Date: 4 years ago

Review №193

Rating: 4

Date: 4 years ago

Review №194

Rating: 3

Not that good for waiting

Date: 4 years ago

Review №195

Rating: 1

Date: 4 years ago

Review №196

Rating: 5

Date: 4 years ago

Review №197

Rating: 1

Got sick

Date: 4 years ago

Review №198

Rating: 5

Date: 4 years ago

Review №199

Rating: 5

Date: 4 years ago

Review №200

Rating: 5

Great service

Date: 4 years ago