About the Company
rating: 4.0
Applebee's Neighborhood Grill & Bar offers a lively casual dining experience combining simple, craveable American fare, classic drinks and local drafts. Now that's Eatin' Good in the Neighborhood.
Categories
- Restaurant
- American restaurant
- Bar & grill
- Diner
- Family restaurant
- Hamburger restaurant
- Steak house
- Traditional American restaurant
Contact Information
Phone: +1 903-509-4848
Website: https://restaurants.applebees.com/en-us/tx/tyler/5502-s-broadway-ave-80018?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=80018&utm_content=website
Address: 5502 S Broadway Ave, Tyler, TX 75703, United States
- Monday: 11 AM–12 AM
- Tuesday: 11 AM–12 AM
- Wednesday: 11 AM–12 AM
- Thursday: 11 AM–12 AM
- Friday: 11 AM–1 AM
- Saturday: 11 AM–1 AM
- Sunday: 11 AM–12 AM
Photos
Reviews
Review №1
Rating: 5
Friendly and capable staff
Date: 14 hours ago
Review №2
Rating: 5
Date: a day ago
Review №3
Rating: 4
Date: 2 days ago
Review №4
Rating: 5
Ashli and Chelsea our bartenders were wonderful. They were attentive and diligent. Wonderful conversation. Even the staff we spoke with remembered we were staying in a hotel and procured us with extra utensils for our to go order (yep the little things mean the most) Wonderful!
Date: a week ago
Review №5
Rating: 2
Not sure if they were shorthanded or what but Service sucked real bad! Took forever just to get drinks and I just had water , appetizers came after our food! They messed up on our ticket so guess what? Took forever for our new ticket! Other tables were getting their drinks and food before us and we got there around 430 for a surprise party..... I havent been in months and I wont be back!
Date: 2 weeks ago
Review №6
Rating: 5
Their food is fantastic and their menu offers a great variety to choose from! The customer service is amazing and their staff have a great helpful attitude when you place a pick up order ! Also their dessert menu is amazing
Date: 3 weeks ago
Review №7
Rating: 4
All and all it was good.
Date: 3 weeks ago
Review №8
Rating: 2
While the food was really good, it took a while to come out & there were only a few customers dining in. Most of the servers, even one of them clocking out, were unprofessional. Our server was ok whenever he showed up, which took him a while to do.
Date: 4 weeks ago
Review №9
Rating: 3
Date: a month ago
Review №10
Rating: 5
Date: a month ago
Review №11
Rating: 1
Stopped in for a quick dinner after hours at the hospital and the entire experience was awful! Sent steak back as I ordered med rare and it was well done came back and worse this time literally could not cut it and the manager looked at me and grunted and turned around and left. I owned and ran a diner successfully for 40yrs and have never had such bad service and disgusting food. No apology from the manager no attempt to try to make it right so I got up and left went down the street to another restaurant and had a great meal! Do Not Waste Your Time
Date: a month ago
Review №12
Rating: 3
Time to update this place. Was built in the 90s. Its still there
Date: a month ago
Review №13
Rating: 2
Date: a month ago
Review №14
Rating: 5
My husband and I just had lunch at Applebees in Tyler and Nicole B. waited on us and she was excellent
Date: a month ago
Review №15
Rating: 2
Date: a month ago
Review №16
Rating: 3
Date: a month ago
Review №17
Rating: 5
Date: a month ago
Review №18
Rating: 2
Had a 2:1 coupon so decided to give it a try. On the plus side, the burgers and fries were very good. Now the rest of the story. Walked in and it was hot. Found out that the a/c wasn t working. Looked up and noticed how discolored all the ceiling tiles were. Hostess was quick to greet us and started cleaning a booth for us. Noticed another couple sitting and waiting. Been there a while and another host had forgotten about them. Let them take our booth and took the next one. Our waiter was running non-stop and really hustled. They appeared short handed. Got an iced tea, some of the worst tea I had ever had. Swapped it out for something else. Kitchen was really slow. Took about 1/2 hour to get our burgers. When they arrived, a small swarm of flies came with the food. Never could get a refill on my $3.39 drink. Got out of there as quickly as we could after eating. Do not recommend.
Date: a month ago
Review №19
Rating: 5
I always come here for late beers or sit down dinner since theyre open later than most places. Never disappointed. My bacon cheese burger was awesome and so photo worthy.
Date: 2 months ago
Review №20
Rating: 1
CAUTION! We ordered from the all you can eat menu.... the boneless chicken was overcooked and COLD, the ribletts were good but only lukewarm. When we asked for a second plate ..... it took FOREVER! We ended up having to box it up and bring it home. I waited for 20-25 minutes just for a tea refill. The table had flies all around it. The service was hideous! What a joke! We will never go to this restaurant again!
Date: 2 months ago
Review №21
Rating: 5
Great food, great staff who took great care of our family
Date: 2 months ago
Review №22
Rating: 5
Date: 2 months ago
Review №23
Rating: 5
Date: 2 months ago
Review №24
Rating: 5
I just had to have a blonde. Yummy to my tummy.
Date: 2 months ago
Review №25
Rating: 5
Date: 2 months ago
Review №26
Rating: 5
I went here on a girls date with my mom, it was great. Not too loud, and the good was great. There is nothing to complain about.
Date: 2 months ago
Review №27
Rating: 5
Always great place to eat
Date: 2 months ago
Review №28
Rating: 4
Date: 2 months ago
Review №29
Rating: 1
Date: 2 months ago
Review №30
Rating: 4
Date: 2 months ago
Review №31
Rating: 5
Date: 2 months ago
Review №32
Rating: 4
Love chicken wontons, and their Bahama momma drink is outrageously a fantastic drink. Strong enough and great flavor. Gotta stop by and get some for the road.
Date: 2 months ago
Review №33
Rating: 4
Date: 2 months ago
Review №34
Rating: 1
Date: 2 months ago
Review №35
Rating: 5
Date: 3 months ago
Review №36
Rating: 4
Date: 3 months ago
Review №37
Rating: 5
The bartender was wonderful
Date: 3 months ago
Review №38
Rating: 5
Date: 3 months ago
Review №39
Rating: 5
Date: 3 months ago
Review №40
Rating: 1
Nasty I went there 10 years ago we all got sick, we decided go back today wrong choice it was a hair into our dessert the silverware was dirty they should close that place, I do not recommend that place
Date: 3 months ago
Review №41
Rating: 5
Date: 3 months ago
Review №42
Rating: 5
Wasnt thrilled with the Mac and Cheese but Ashley provided great service.
Date: 3 months ago
Review №43
Rating: 5
Date: 3 months ago
Review №44
Rating: 5
I only ate French onion soup. It is the best.
Date: 3 months ago
Review №45
Rating: 4
Date: 3 months ago
Review №46
Rating: 4
The 4 cheese Mac and cheese was watery and definitely did not taste like 4 cheeses.
Date: 3 months ago
Review №47
Rating: 5
Date: 3 months ago
Review №48
Rating: 1
2 for $30 lunch deal. my Fiesta Lime Chicken not bad. My wifes Classic Broccoli Chicken Alfredo came out looking ok but with no Parmesan Cheese other than 2 or 3 tiny pieces. When asked for a little more to put on top (like ALL Italian restaurants do) the manager informed us there will be an upcharge. Applebees reduced lunch prices are not only smaller portions but little to no add-ons, so when you factor all that in, its not a better deal. That dish, being of Italian cuisine, needed some Parmesan Cheese to finish off...Applebees thought differently. Funny, I was paying for the meal, not them. 2nd time there and bad experience. Will NOT patronize that one anymore in Tyler Texas. The Palestine TX Applebees totally different and always a very good experience. Amazing how same 2 restaurants so close together can treat their patrons differently. Im betting its the management!
Date: 3 months ago
Review №49
Rating: 2
During a recent visit to Applebees, I was met with several disappointments that need addressing. Its important to note that my intention is not to be overly critical, but to provide constructive feedback that could help improve the overall experience. First and foremost, our server, who was clearly new, seemed overwhelmed and under-supported. We observed her trying to manage at least ten tables by herself, a task that would challenge even the most seasoned servers. It was evident she needed more assistance, and her struggle impacted the service. Our visit took place during lunch, a time when most people have a strict one-hour window to eat and return to work. Unfortunately, the service was so slow that I ended up being 30 minutes late getting back to work. This delay was primarily due to the servers lack of support and the apparent understaffing issue. Additionally, we ordered the Butter Pecan Blondie for dessert. To our dismay, as it was being walked to our table, we could clearly see a long dark hair sitting on top of the ice cream. Under normal circumstances, we would have sent it back or requested it be taken off the bill, but given the significant delay, we decided to just deal with it to avoid further delay. This Applebees location needs serious help and management intervention. With better support for new servers and a more attentive approach to cleanliness and customer service, Im sure it could provide a much more pleasant dining experience. I hope these issues can be addressed soon for the sake of future customers.
Date: 4 months ago
Review №50
Rating: 5
Excellent service and food
Date: 4 months ago
Review №51
Rating: 5
Date: 4 months ago
Review №52
Rating: 5
Date: 4 months ago
Review №53
Rating: 5
Date: 4 months ago
Review №54
Rating: 1
Came in there on Saturday around 3pm was a not so pleasant experience the staff was Rude ! The kitchen staff were screaming at each other ! The managers out around the bar were screaming at people ! Almost like was in some night club in Houston! Needles to say Ill never go back to this location! Maybe corporate will see this and Retrain there managers and staff! On how to act on the job!
Date: 4 months ago
Review №55
Rating: 4
Date: 4 months ago
Review №56
Rating: 2
I never got my drinks and never got to order my food. I left after 30mins or so
Date: 4 months ago
Review №57
Rating: 3
Parking: Lots of spaces Food
Date: 4 months ago
Review №58
Rating: 5
Date: 4 months ago
Review №59
Rating: 5
The server was friendly and prompt, but not knowledgeable about some things like how big the hamburger patties are. Are they 1/3, 1/4, or half pound patties. She was willing to offer to find out. The food was hot and wonderfully good. Prices $40 for 2, kind of pricey foe lunch. Parking: Tyler off Broadway. Its like a restaurant row, and each restaurant has its own parking lot. They have handicap parking. Some areas inside dose have steps. Didnt see any ramps, but I was not looking for them.
Date: 4 months ago
Review №60
Rating: 1
They allow everyone to Vape inside the restaurant, nothing more annoying while you eating with your family and 2 of them has Asthma and your sitting in a cloud of smoke, tasting the vape every time you take a bite to eat. Happy Mother s Day to my wife lol.
Date: 4 months ago
Review №61
Rating: 1
I had the the most disgusting looking old fashioned, it had a bunch of orange pulp and tiny ice chips. Customer service wasnt very good , we couldnt seem to get refills, wasnt impressed by the food, was given the check before we had a chance to order desert and they didnt ask if we wanted anything else.
Date: 4 months ago
Review №62
Rating: 5
Date: 4 months ago
Review №63
Rating: 4
Date: 4 months ago
Review №64
Rating: 5
Date: 5 months ago
Review №65
Rating: 3
Date: 5 months ago
Review №66
Rating: 5
So I havent ordered Applebees in a couple years and ordered to go today. The service was outstanding the time to wait for the food was way less than I expected. The best part about it... The food was on point!!!! The amount of chicken that they put on my plate was mind blowing considering all the bad service Ive had all over Tyler lately. Shrinkflation is a real thing but Applebees didnt do that to me and I want to thank them so much and from the bottom of my heart! Thank you Applebees really for making my day!!! Now let me go dive into this broccoli chicken alfredo that has me dropping to the floor in awe!!!
Date: 5 months ago
Review №67
Rating: 4
Date: 5 months ago
Review №68
Rating: 2
Had lunch today 4-24-2024 at they Tyler, TX location. Ordered a lunch menu---1/2 fajita chicken rollup/wrap and a house salad. The rollup/wrap was just a tortilla and lettuce---if there was any chicken in it I sure didnt taste it. I saw 2 tiny, tiny, tiny bites of chicken. What a joke. Wont eat that again. PUT SOME CHICKEN IN THERE.
Date: 5 months ago
Review №69
Rating: 1
Food always cold, they always take forever to take order, always take forever to bring food out just sucks everytime
Date: 5 months ago
Review №70
Rating: 5
Date: 5 months ago
Review №71
Rating: 5
I have always said that I have never had a bad dining experience at Applebees and today was no exception. I had the soup and Caesar salad from the pick two menu and my son had chicken strips and fries from the kids menu. First, the tomato soup was excellent and I just wish that the bowl was bigger. My son was full and didnt finish his chicken strips so I had one and it was good. But the fries were awesome, perfectly cooked and seasoned, crispy and delicious. I always enjoy going to Applebees and will definitely be going back.
Date: 5 months ago
Review №72
Rating: 4
Date: 5 months ago
Review №73
Rating: 5
Date: 5 months ago
Review №74
Rating: 5
I love their food here and it has a very relaxing atmosphere. Services are amazing and friendly.
Date: 5 months ago
Review №75
Rating: 5
Date: 5 months ago
Review №76
Rating: 5
Its was great and our server did an amazing job Very enjoyable relaxed environment Food
Date: 5 months ago
Review №77
Rating: 5
Date: 5 months ago
Review №78
Rating: 5
Date: 5 months ago
Review №79
Rating: 2
Date: 5 months ago
Review №80
Rating: 1
Called and ordered the lunch burger. When I got there they charged me for the regular price. When I told them that it was wrong the bartender stated that once we charge a card theres nothing we can do. Soni told her I didnt want their food and I wanted my money back. If you werent going to honor the lunch price when I call you should have just told me instead of wasting my lunch time. The bartender shouldnt have needed a special request to follow the lunch specials if somebody orders one of these specials during the appropriate time.
Date: 5 months ago
Review №81
Rating: 1
This was probably my worst restaurant experience ever. The waitress messed up our order. Then completely forgot our appetizers. We finished our meals and the appetizers still hadnt arrived. I mean I understand things happen, we are all human. But our waitress literally abandoned us and we ended up having to get other people that work there to help us. We waited almost a half of an hour just to get our check so we could leave. It was not busy at all. We were the only people sitting on our side of the restaurant. This will be the last time we visit this Applebees. My wife and I have been to several Applebees around the US and we have never had an experience like this.
Date: 6 months ago
Review №82
Rating: 3
Its better than I remembered, but still just ok. Its a bit expensive for what you get. Service was great and atmosphere is fun. Still just ok.
Date: 6 months ago
Review №83
Rating: 1
Went in for a scheduled 4PM interview last week and the manager was busy, and I was asked to wait an hour and a half for the Assistant Manager to show up. Most unprofessional experience of my adult life and I will not be returning. Anyone seeking work should avoid this place. If theyre willing to treat prospective employees like that I can scarcely imagine how people who they hire are treated. I would give them zero stars if I could.
Date: 6 months ago
Review №84
Rating: 5
Love this place!! Clean, fast friendly service. Food is DELICIOUS! The only complaint I have is they charge OVER $3.00 for a glass of tea!!!
Date: 6 months ago
Review №85
Rating: 5
The food was really good and so was the service!
Date: 6 months ago
Review №86
Rating: 1
Gross, food was not very good, appears ald and rundown. It had been 10+ years since we have visited an Applebees and now itll be another 10+ for this particular one Food
Date: 6 months ago
Review №87
Rating: 5
Date: 6 months ago
Review №88
Rating: 4
How can you top cheap wings and beer?! Love the garlic parm and buffalo wings
Date: 6 months ago
Review №89
Rating: 4
Food is great! Atmosphere was amazing.
Date: 6 months ago
Review №90
Rating: 1
This is the worst we have ever had. First we were served not what we ordered. Then the waitress brought us meat pouring blood. The waitress would walk by with a smirky smile. She said she took $10 off the ticket. I said she should have taken the whole meal off, I never touched it. She said she took off $10. Well, ms.serena smirky smile went away when she sees we did not tip her. When a cook screws up twice to serve to a professional chef. Not good. I got to come back home and eat chips. Thanks
Date: 6 months ago
Review №91
Rating: 4
Service was Awesome. Wait staff super friendly and helpful Pointed out $1 mixed drinks. Had dinner for two wit 2 drinks each and an app for 41 bucks. In todays world that is a deal. And it was tasty. Food
Date: 6 months ago
Review №92
Rating: 1
Was told there was a 10 min wait, Waited over an hour then was told I was not able to get a table.
Date: 6 months ago
Review №93
Rating: 2
I had to call in about 3x to let them know I was parked and waiting, poor communication with each other at this place..
Date: 6 months ago
Review №94
Rating: 5
Date: 6 months ago
Review №95
Rating: 2
I ordered food and they only supplied me with half of my order. I had to go back up there to get a remake done but the remake was also cold and not accurate. Might go back one day in person but never to go.
Date: 7 months ago
Review №96
Rating: 5
Always a great experience. We have been going to this Applebees for many years, and its always great!! The food was so good, and the service too!!!!
Date: 7 months ago
Review №97
Rating: 4
Date: 7 months ago
Review №98
Rating: 1
We had a great experience before this time and decided to go again. We had received our steak and it was over cooked it looked like burnt tire. I had asked for a medium rare steak. We waited for a good while until someone came to check on our table. They took it back to make us a new one. While we waited We saw multiple people also returning their steaks. We waited about half a hour to get our new steak. Once we were ready to pay they brought the machine to scan our card and they accidentally gave us the wrong one bill. So then we had to wait about 10 more minutes before we could leave. We got there at 9, we were seated immediately however we didnt leave until 10:30. We rarely go out to eat and we were excited to go on a date. This is the opposite from what we were expecting. We would have understood if it was full however when we got there, there was only two other tables seated. Overall, if you like burt steaks and have time to spare, I would recommend this place.
Date: 7 months ago
Review №99
Rating: 5
Easy to get to, got seated fast!@Lunch service was so nice they Friendly yall& the Waitress that had our table was not only amazing but she had the clearest ,angelic voice and ..I walked into bees I sat down I heard her voice she said something maybe like.. hi! what can I get you to drink?,(simple right!) But her tone and how patient and polite)And just the most Beautiful genuine human being ,a really great experience ,food & Long Island Teas was extremely good, Thanks for a great First date! Cant wait to make this our Anniversary date night Place to dine!
Date: 7 months ago
Review №100
Rating: 5
Always good customer service
Date: 7 months ago
Review №101
Rating: 4
Date: 7 months ago
Review №102
Rating: 5
Great food and affordable prices
Date: 7 months ago
Review №103
Rating: 5
Date: 7 months ago
Review №104
Rating: 5
We always sit in the bar. Service is a little slower but still really good. Food never disappoints.
Date: 7 months ago
Review №105
Rating: 5
Date: 7 months ago
Review №106
Rating: 5
Valentines day luncheon at Applebees was wonderful. All of the service was polite, timely and helpful. They blessed our day.
Date: 7 months ago
Review №107
Rating: 1
This was the absolute WORST dinner my family & I have ever experienced in Tyler. To begin with, the wait was over 25 minutes and as we were being seated , over half of the restuarants tables were completely empty. The half rack of ribs were so tough , my dad couldnt even cut them with a steak knife. It took 37 minutes from the time we ordered our food to the time it actually was placed on our table....and the only thing I ordered was a house salad... We definitely will NOT be coming here again.
Date: 7 months ago
Review №108
Rating: 4
Date: 8 months ago
Review №109
Rating: 3
Service could have been alot better...
Date: 8 months ago
Review №110
Rating: 4
Date: 8 months ago
Review №111
Rating: 5
Waitress was very friendly. Food was great. Really appreciated the $1 brownie bowls and had Guinness in a can. Will return.
Date: 8 months ago
Review №112
Rating: 5
YUM
Date: 8 months ago
Review №113
Rating: 4
Date: 8 months ago
Review №114
Rating: 5
Great service and great food!! Always our #1 go to spot for date night!
Date: 8 months ago
Review №115
Rating: 5
Date: 8 months ago
Review №116
Rating: 4
Date: 8 months ago
Review №117
Rating: 4
Hadnt been to Applebees in years so wasnt expecting much. The food was delicious & drink specials were appreciated!
Date: 8 months ago
Review №118
Rating: 4
Date: 8 months ago
Review №119
Rating: 5
Date: 8 months ago
Review №120
Rating: 5
We had Christmas dinner here and the wait was only 20 minutes although the place was packed at 2pm. Food took about 10 minutes longer to come out but it was Christmas and I think they were under staffed. However our server never missed a beat and his ribs and my grilled chicken salad was perfect. No complaints here. Ho ho ho!
Date: 9 months ago
Review №121
Rating: 3
Everything was awesome except the food. Which was just ok. But still enjoyed it
Date: 9 months ago
Review №122
Rating: 4
Date: 9 months ago
Review №123
Rating: 5
Date: 10 months ago
Review №124
Rating: 1
Date: 10 months ago
Review №125
Rating: 5
Date: 10 months ago
Review №126
Rating: 1
Bartender girl will pad your bill
Date: 10 months ago
Review №127
Rating: 5
Date: 10 months ago
Review №128
Rating: 5
We really enjoyed our visit to Applebees. The food was fantastic, and our server (Bailey) was wonderful.
Date: 10 months ago
Review №129
Rating: 5
Date: 11 months ago
Review №130
Rating: 5
Date: 11 months ago
Review №131
Rating: 3
I came here for my birthday dinner because of the $1 margaritas. Service was horrible! We waited for the first one, but not too long. It took 25 minutes to get the second margarita and I had even watched our server take them to several other tables while we were waiting. He blamed it on the bartender, but every time he passed us, he asked if we had gotten them yet. Very upsetting. We didnt bother asking for a 3rd. Our order was brought out by someone else, and they forgot the fries. It took a while to flag our server down to get them, and he had completely forgotten about them. I dont think he sent the order in correctly. Overall, I was very disappointed in this location and will likely not return.
Date: 11 months ago
Review №132
Rating: 5
Great food here. Excellent service. Grace was our waitress and she was awesome!! Quesadilla burgers were fantastic. My son loves the chicken tender plate along with his Shirley Temple. All around great place. Recommend trying here if you haven t. Thanks!! Parking: Tons of spots all around it Kid-friendliness: Good kids menu Wheelchair accessibility: Easy in and out with good seating
Date: 11 months ago
Review №133
Rating: 5
Date: 11 months ago
Review №134
Rating: 1
While I understand the urge to close and want to go home your employees show disregard for your hours either stay open till 1 am or close at 00:00 or I will make sure your locations closes you can not let salery or hourly workers dictate when you close fix or I will fix by revoking your franchise agreement
Date: 11 months ago
Review №135
Rating: 4
Date: a year ago
Review №136
Rating: 4
Good menu (wish they had a nice salmon that wasnt blackened) and portions.
Date: a year ago
Review №137
Rating: 5
Date: a year ago
Review №138
Rating: 2
The service was extremely slow, despite the fact the restaurant wasnt crowded. The all-you-can-eat boneless wings and fries seemed to be a good deal. The wings tasted good and had a nice texture. Again, probably the biggest complaint would be how poor the service was and how expensive it was. $64 for 4 people, only tea and sodas, with no appetizers or desserts.
Date: a year ago
Review №139
Rating: 5
One of the best steaks and it was prepared to perfection if you have a chance I would definitely recommend the bourbon street steak its very delicious
Date: a year ago
Review №140
Rating: 5
Date: a year ago
Review №141
Rating: 2
Dining here, dinner hour Saturday night. Oriental Chicken salad had wilted lettuce and the pop corn chicken in the dish was over cooked, old and the chicken inside these bites are non existent. You are the reason not one wants to go out and eat. Its literally not worth the money or time. Damn near insulted. Do BETTER
Date: a year ago
Review №142
Rating: 3
The food was not as hot as it should have been. It was nothing special about the flavor. And the kiosk was dirty. It should really be wiped down after each guest.
Date: a year ago
Review №143
Rating: 4
Date: a year ago
Review №144
Rating: 1
Will not return. Venue does not support the 2nd. amendment. Signage all wrong havr two signs saying yes with license and one saying no. Plus s8gns are inside front door. Bad management on their part for correcting that Food
Date: a year ago
Review №145
Rating: 4
Date: a year ago
Review №146
Rating: 4
Food was good tonight. 9-9-23. Highly recommend the electric long island ice tea, and the all you can eat boneless wings.
Date: a year ago
Review №147
Rating: 5
Great experience
Date: a year ago
Review №148
Rating: 1
UPDATE: The GM - Rachel reached out to me shortly after I posted this review. She was very kind & apologetic & made things right! Service, food and drinks at Applebees in Tyler was great at one time. Now, its all horrible. Went there with a friend last night. He & I were the ONLY two ppl waiting to be seated in an uncrowded restaurant and it took over 5 minutes for us to even be acknowledged. Our waiter took our order quickly. We ordered cheese fries and 2 drinks. The cheese fries were melted shredded cheese on top of a greasy bed of fries. And my drink could not have possibly had any alcohol in it. After waiting almost 45 minutes for our main dishes, we asked for our ticket for the appetizer and drinks and explained it was because we had been waiting too long. The waiter offered to box our food for us.... Why would we wait any longer for you to box up food thats still not ready? I saw him explain to the manager that we were leaving. He returned about 5 minutes later with our ticket. Neither he nor the manager bothered to offer any explanation or apologize for the issues. We sat there as other groups of ppl left. One even explaining to us that theyd had issues as well. I dont know whats happening at Applebees but its a mess!!!
Date: a year ago
Review №149
Rating: 3
Our family of 13 went in this evening, we dont usually have a good experience at this specific establishment but we give it a few months and try again. Well this evening we went in and they told us it would be 18 % gratuity. Not a big deal we are all waitresses. We know the drill. But as weve seen before automatic gratuity means less service. Keep in mind theres only about 5 tables in the whole place. We waited 15 minutes for drinks to be made and another 15 minutes after we got drinks to have our order taken. We brushed it off. Once the food comes out everything was fine until it came to an order of chicken tenders.... They were the size of a literal finger. So we asked if more could be added and The manager told us no thats just how they are Moving on... We didnt get not one refill. And for those that had alcohol they had to go to the bar to order more.. We brushed that off too. Just chalked it up to poor service due to the the fact that she was getting a mandatory tip. Now what reaaaalllly had me going is they charge gratuity on after tax total. Which is not allowed. You cannot charge a tip based off of taxes and write it on the ticket in pen. I brought it to the managers attention and he said oh its corporate and thats how they said to do it this way I definitely decided tonight was thee last time. We wont go back.
Date: a year ago
Review №150
Rating: 2
How does a restaurant not have in stock what is on the menu? Poor management? I tried to order a Blue Moon beer. Sorry we are out of draft Blue Moon but we have it in a bottle. Ok, a bottle is fine. Sorry, we are out of bottled Blue Moon too. Just poor management.
Date: a year ago
Review №151
Rating: 5
Date: a year ago
Review №152
Rating: 5
Our server was amazing Im so sorry I cant remember his name he was on point the whole time Kid-friendliness: Kids menu coloring page with crayons booster seats and highchairs
Date: a year ago
Review №153
Rating: 5
Date: a year ago
Review №154
Rating: 5
Date: a year ago
Review №155
Rating: 3
Service was good, our waitress was prompt and nice. The food was bland, and they forgot to serve us one of our sides but we got it handled. What Im assuming is the manager came by and asked how we were doing, and we said we were fine. Then they asked me how far along I was and I AM NOT PREGNANT. They apologized but do people not have common sense anymore??
Date: a year ago
Review №156
Rating: 2
My chicken was overcooked and dry. Shrimp was bland. The boneless chicken wings were so overcooked I couldn t even stab them with my fork. The server was friendly and quick to the table. Obviously, the problem is in the kitchen.
Date: a year ago
Review №157
Rating: 3
Date: a year ago
Review №158
Rating: 3
Went here on Friday night. Was seated promptly and the waitress came over and took our drink orders. We got there around 10:45-11 o clock and once we put our drink orders in, the bartender yelled something about last call. It was barely 11:00. When I asked if I could just order two drinks, she said no. The only drinks I could have are the ones I ordered. She hadn t even left our table or rung anything in. The half price appetizers are nice but the spinach dip had zero flavor and was kind of watery. The pretzel sticks were okay, the cheese didn t have much flavor but the mustard was great. The mozzarella sticks tasted like the $1 frozen kind you buy at the supermarket. Very very plain. I think what got me was the fact that the bartender yelled something else about last call at like 11:45. Then AGAIN yelled 3 minutes and then AGAIN yelled gotta have em which prompted our waitress to tell me she needs my beer glass and essentially made me chug the remainder of my drink. Mind you, this place is open until 1am. Do better. Never in my life have I ever been told to finish my drink while my waitress watches me.
Date: a year ago
Review №159
Rating: 5
Me & 2 friends came in 30 minutes before close. Unfortunately last call had already been called (no hard feelings). We ended up being sat at a booth, Jaylen was our server & he was AMAZING! From the time we sat down till the time we left we had a great time! We really appreciate that his spirits were so upbeat towards us considering we came in right at closing. Great server!!
Date: a year ago
Review №160
Rating: 5
Friendly people the food was really good I always ordered the same thing..
Date: a year ago
Review №161
Rating: 5
Date: a year ago
Review №162
Rating: 5
Date: a year ago
Review №163
Rating: 5
Date: a year ago
Review №164
Rating: 3
Date: a year ago
Review №165
Rating: 5
Date: a year ago
Review №166
Rating: 5
Date: a year ago
Review №167
Rating: 5
Date: a year ago
Review №168
Rating: 5
Jalen was great! Food was also great. Thank you
Date: a year ago
Review №169
Rating: 5
Date: a year ago
Review №170
Rating: 5
The bartender was awesome stupid in their 30 years but she seemed like we were her best friends food was very good this time it did have a. Weird atmosphere of a kind of a club I didnt care for that as much.
Date: a year ago
Review №171
Rating: 3
Date: a year ago
Review №172
Rating: 5
Date: a year ago
Review №173
Rating: 5
Great service
Date: a year ago
Review №174
Rating: 4
Kid-friendliness: Great experience,great service,and great food ! Food
Date: a year ago
Review №175
Rating: 5
Date: a year ago
Review №176
Rating: 5
Date: a year ago
Review №177
Rating: 5
Date: a year ago
Review №178
Rating: 4
Our waitress not the best. Service was not on point. Food was very good, she was trying to eat before we had our food.
Date: a year ago
Review №179
Rating: 4
Dietary restrictions: I cant eat dairy. Tell the waiter you cant have butter or cheese. I order the 6 oz steak cooked in oil not butter with broccoli w/no butter, I personally get it extra steamed, and french fries. Food
Date: a year ago
Review №180
Rating: 1
Bad service!!
Date: a year ago
Review №181
Rating: 5
Date: a year ago
Review №182
Rating: 5
Servers are very friendly
Date: a year ago
Review №183
Rating: 3
Date: a year ago
Review №184
Rating: 2
Food was OK and the employees were fantastic but I rapidly lost my appetite from not purposely listening to a conversation that a woman who. Was extremly loud 3 tables and a wall away from where I was sitting talking about her short dress panties and cheeks showing in church escapades. I was disgusted, and no one that worked there said anything to her.
Date: a year ago
Review №185
Rating: 3
Manager was not very friendly, and they cut the ac off over an hour before they closed to promote guests departure.
Date: a year ago
Review №186
Rating: 4
My husband and I did the 2/$35 chicken and shrimp. It was delicious. But the total bill was $55, a little pricey for a retired couple for lunch.
Date: a year ago
Review №187
Rating: 5
Date: a year ago
Review №188
Rating: 5
Date: a year ago
Review №189
Rating: 5
Date: a year ago
Review №190
Rating: 5
Good food. Loved the ribs.
Date: a year ago
Review №191
Rating: 4
Date: a year ago
Review №192
Rating: 5
Date: a year ago
Review №193
Rating: 5
The food is okay
Date: a year ago
Review №194
Rating: 4
Food was good,friendly staff, their bowl meals are really good. We will definately go back. Would give it 5 sta tr s,but feel its a little pricey. Today 4-15-23 the bartender was sorry. Our waitress was great the food was good. The bartender was told multiple times to please fix our drinks and he just kept hanging out talking at the end of the bar. Finally more than twenty minutes later he made them. The table beside us had the same issue. If I was his boss he would have been fired. I understand why he use to be a manager. Probably didnt manage any better then he tends bar.
Date: a year ago
Review №195
Rating: 5
Date: a year ago
Review №196
Rating: 5
Cool place to relax
Date: a year ago
Review №197
Rating: 5
Really good food and atmosphere. Fajita chicken roll up is amazing.
Date: a year ago
Review №198
Rating: 4
Date: a year ago
Review №199
Rating: 5
Date: a year ago
Review №200
Rating: 4
Date: a year ago