Romano's Macaroni Grill

Review №1

Rating: 5

So good way better than oblige garden

Date: a week ago

Review №2

Rating: 1

Drove over there and found out it was closed. Like permanently, apparently.

Date: 2 weeks ago

Review №3

Rating: 1

They are closed.

Date: 3 weeks ago

Review №4

Rating: 1

Closed for business but no sign of that at all until you drive over there and see for yourself. I blame Google more than the restaurant, seems like theyve been closed quite a long time

Date: 4 weeks ago

Review №5

Rating: 5

I miss you Macaroni Grill You were once in Ohio, closed and I moved to Texas and was the happiest... But youre gone again Food

Date: a month ago

Review №6

Rating: 1

This place is closed!

Date: 2 months ago

Review №7

Rating: 2

You expect to receive an average, ordinary experience while dining at corporate restaurants, but this wasn t that. I suggest you leave immediately. From the off color lettuce, microwavable soups, scorched pasta that overcooked under the heat lamps with the sauce broken and curdled, my stomach is screaming at me for trying to eat this food. Please clean up your kitchen, the grungy bathroom, and the dust bunnies collecting on the shelving in the dining room. The only saving grace was the FOH staff, especially the hostess. They provided acceptable service.

Date: 2 months ago

Review №8

Rating: 1

Date: 3 months ago

Review №9

Rating: 1

THIS PLACE IS CLEARLY SHUT DOWN. DONT BOTHER DRIVING OUT TO IT.

Date: 4 months ago

Review №10

Rating: 5

Closed. .5-26-2024 Parking: Closed . 5 -26 -2024 Food : 5/5 |

Date: 4 months ago

Review №11

Rating: 4

Sad that this place closed. It was a great wind-down lunch or dinner spot. But alas, as per the door, its permanently closed.

Date: 4 months ago

Review №12

Rating: 1

This place is permanently closed, per door signage.

Date: 5 months ago

Review №13

Rating: 1

Place went out of business and permanently closed

Date: 5 months ago

Review №14

Rating: 1

What the heck happened to Macaroni Grill?! I remember going as a kid and it was always so much better than Olive Garden. The best. The menu is awful, the atmosphere and service was awful I remember telling my wife I didn t now how they were still in business. Was empty. Will never go back.

Date: 5 months ago

Review №15

Rating: 1

Date: 6 months ago

Review №16

Rating: 1

I love macaroni grill, but this location is closed down now.

Date: 6 months ago

Review №17

Rating: 1

Needs major improvements.

Date: 6 months ago

Review №18

Rating: 1

its closed

Date: 6 months ago

Review №19

Rating: 5

Went here for our daughters birthday dinner. They have gluten-free options, which is important to us. They also have a pet friendly patio.

Date: 6 months ago

Review №20

Rating: 2

Date: 6 months ago

Review №21

Rating: 5

Date: 6 months ago

Review №22

Rating: 5

Great service! Friendly staff! Great food!

Date: 7 months ago

Review №23

Rating: 5

The restaurant is a very nice place with a great menu and the waiter was very professional and as for the food it was cooked to perfection. Thank You Executive Chef Will

Date: 7 months ago

Review №24

Rating: 2

Date: 7 months ago

Review №25

Rating: 2

Really disappointed with the service here. I think everyone was new. The food was not very good.

Date: 7 months ago

Review №26

Rating: 4

Food was fantastic

Date: 8 months ago

Review №27

Rating: 3

First, this is not a cash only place. That needs to come off there review. Its your standard chain restaurant so they take cards like everyone else. Second, like your standard chain restaurant, the food is mediocre at best. It was better before when there was more variation in the menu and it tried harder to differentiate from the Olive Garden. Now the OG is just the same. Third, the service was very good.

Date: 8 months ago

Review №28

Rating: 2

Date: 8 months ago

Review №29

Rating: 3

Date: 8 months ago

Review №30

Rating: 5

Date: 8 months ago

Review №31

Rating: 5

Very nice staff, they were out of something and called and offered to substitute another option free of charge, delicious food Parking: Easy to find parking Kid-friendliness: Good menu reasonably priced

Date: 8 months ago

Review №32

Rating: 5

Date: 8 months ago

Review №33

Rating: 1

Date: 8 months ago

Review №34

Rating: 5

Marcus has taken care of me every day during lunch for the past couple weeks and his service is fantastic.

Date: 8 months ago

Review №35

Rating: 5

Date: 8 months ago

Review №36

Rating: 2

Service and Atmosphere get 5 stars because i wouldnt judge an establishment without visiting and this was an uber meal delivered on time. I dont expect my grandmothers food, so this is based on existing low standards. The bread was obviously microwaved, which is a bummer bc it had flavor, but it was hard as a rock! Im keeping it bc I can use it as a weapon until I get home. The pasta was barely cooked or warmed up from frozen because it was very mushy. The chicken parm also had a good flavor but also had a freezer afterbight. The review is solely based on the food.

Date: 9 months ago

Review №37

Rating: 5

We went there on a Wednesday night around 630 and it was pretty dead. We were one of two tables. However, the service was fantastic. We were greeted immediately and well taken care of. The restaurant was clean, the atmosphere was pleasant, the fire in the fireplace was pretty, and the food came out rippin hot. I just ate at North Italia downtown last week and honestly the chicken Parmesan here was better than theirs, and it was a MASSIVE portion. Well priced at $20 too. Caesar salad was also really good and my wife s pasta dish was great with the sun-dried tomatoes. Not sure why the place was so empty, but we will definitely be back.

Date: 9 months ago

Review №38

Rating: 5

Date: 9 months ago

Review №39

Rating: 1

Spinach artichoke dip wasnt cooked tasted bad, stale bread

Date: 9 months ago

Review №40

Rating: 5

Date: 9 months ago

Review №41

Rating: 2

The food was served cold and it was mediocre at best. Also, the fire exit was blocked by rows of chairs.

Date: 9 months ago

Review №42

Rating: 4

This place never disappoints. Open on Christmas Day and everyone there was so happy and welcoming!! Sean was great! The Operations Manager from East Texas was great! Keep up the great work and I will continue to be a loyal customer.

Date: 9 months ago

Review №43

Rating: 4

Unfortunately like everywhere nowdays... food has gotten a little pricey.

Date: 9 months ago

Review №44

Rating: 3

Nice staff but Fettuccine Alfredo was not tasty in my opinion. Bruschetta is okay.

Date: 9 months ago

Review №45

Rating: 4

No servers showed up to work today but Jen still managed to provide good service despite wearing multiple hats and being pulled in different directions.

Date: 9 months ago

Review №46

Rating: 4

Date: 9 months ago

Review №47

Rating: 5

It says macaroni grill but its actually light Italian. Took the family and had a great time. The staff were on top of everything.

Date: 9 months ago

Review №48

Rating: 5

Date: 9 months ago

Review №49

Rating: 2

Date: 9 months ago

Review №50

Rating: 1

The restaurant was very dirty. There was limited staff no bartender, and it was during happy hour. We waited for a while at the bar which was very dirty with restaurant books and cluttering. The chef s were wearing vulgar t-shirts and the kitchen was atrocious and super unorganized with plates everywhere that looked filthy. We soon left after sitting there for a while and we did not order any food or any drinks. It was so bad and the atmosphere was just off.

Date: 10 months ago

Review №51

Rating: 1

We were there for Thanksgiving. The food was the worst dinner I have ever paid $100 for 2. The turkey was cold, vege were raw, the dressing was over salted. Just to name a few. If I could give the food no star at all I would.

Date: 10 months ago

Review №52

Rating: 1

This is not the Romanos I remember. Almost dead at 730pm, slow inattentive service and mediocre food.

Date: 10 months ago

Review №53

Rating: 1

This place is absolutely terrible. The server was okay. But jeezez not only did I have to wait almost 20 minutes for my one margaritas, we me, my boyfriend and his brother all to wait over an hour for our food. I understand its understaffed, but this is absolutely over the top ridiculous. I will NEVER return to this place ever again.

Date: 10 months ago

Review №54

Rating: 2

Food could have been a lot better. My macaroni bites or cold on the inside unfortunately. For the price I expected a better value.

Date: 10 months ago

Review №55

Rating: 4

Date: 10 months ago

Review №56

Rating: 5

Great food! wonderful service! Wish the owner could put more effort into keeping the place up! That alone would bring in more business!

Date: 11 months ago

Review №57

Rating: 5

When you want great food and great service without the wait, there is no better place than Macaroni Grill. I love their Penne Rustica and the Chicken Parmesaen is second to none! Food

Date: 11 months ago

Review №58

Rating: 5

Lorry was an awesome server! She was very friendly , attentive, and full of energy. Loved the food recommendations Penne Rustica and Shrimp Portofino. Great prices with large portion sizes and everything is perfectly seasoned, cant go wrong no matter what you order!

Date: 11 months ago

Review №59

Rating: 4

Stayed in a hotel close by, enjoyed the shrimp portafino for dinner. Bathrooms and store in general could use some touching up, but overall enjoyable meal.

Date: 11 months ago

Review №60

Rating: 2

Really good bread, that being said the bread is really good, also have I mention how good the bread is?!

Date: 11 months ago

Review №61

Rating: 5

I had not been here in 10 years. I thought was just as good as always!! Wife and I came here after the COTA.

Date: 11 months ago

Review №62

Rating: 4

Date: 11 months ago

Review №63

Rating: 4

Date: 11 months ago

Review №64

Rating: 5

Great food, atmosphere, and service.

Date: 11 months ago

Review №65

Rating: 5

Their lasagna is so much like homemade. The staff is attentive & is at the ready post meal to have to go containers.

Date: 11 months ago

Review №66

Rating: 1

Could not eat there. No A/C.

Date: 11 months ago

Review №67

Rating: 5

Date: 11 months ago

Review №68

Rating: 1

Brought my employees for a company dinner with a stringent budget for meals and after ordering to-go meals for other staff that was still working I was given completely incorrect and ill prepared food and my waiter added an extra 10 dollars on top of the tip I had written on the receipt. I heavily recommend you avoid this location

Date: 11 months ago

Review №69

Rating: 4

Date: a year ago

Review №70

Rating: 5

My FAVORITE

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 1

Visited tonight 9/23/23 and it was the most horrible experience. The place felt warm and we found out that one of their two AC units has been out for three months. They had fans blowing so we decided to stay. It was a big mistake. They only had one cook so the food took forever to get, eventhough there were very few patrons. Found out he was spending his time doing the take out orders. We had to repeatedly ask for more drinks and when our food did arrive it was luke warm. We were charged for a side we never received but decided it was not worth spending any more time waiting for the error to be fixed. AVOID this restraurant at any costs.

Date: a year ago

Review №73

Rating: 1

very bad service, few people in the restaurant and a long wait to be served, tables served without being cleared, really disappointing, a very bad service-price ratio

Date: a year ago

Review №74

Rating: 3

Date: a year ago

Review №75

Rating: 3

The food was microwaved and still cold in the middle Kid-friendliness: The tables are covered in paper so thats great for the kids. I was expecting more of an adult cloth table place. Also we had 12 people scrunched together in a half booth half chair set up. They should have pushed 4 tables together so we had some elbow room. It was still ok and we all had fun. The place just wasnt as classy as we thought.

Date: a year ago

Review №76

Rating: 5

Excellent

Date: a year ago

Review №77

Rating: 5

Food was great, service was fantastic highly recommended

Date: a year ago

Review №78

Rating: 1

Arrived at 2pm and stood at the hostess stand waiting to be seated. No one greeted us. A stroll around the restaurant revealed an employee slumped at the bar engrossed with his phone. He did not notice us until we spoke to him as we were walking out to eat somewhere else.

Date: a year ago

Review №79

Rating: 1

There was minimal air conditioning. We ended up leaving after a few minutes because it was uncomfortably hot.

Date: a year ago

Review №80

Rating: 1

First of all, the staff is incredible. Evelyn was helpful, friendly, and did what she could to ensure we had a pleasant dining experience. The problem I have is with corporate/management. Apparently, the AC has been out since May (we dined today in August). It is ridiculous that such a big company has put a bandaid on the situation by only having a handful of fans in the restaurant. It is a health hazard in Texas with three-digit heat, not only for the customers but mainly for the staff. I dont need Macaroni Grill reaching out for further comment: just fix the problem ASAP. If an employee were to get sick or hurt from working in those conditions, you are liable. What a disappointment--make this a priority.

Date: a year ago

Review №81

Rating: 5

Ocleta made my time there a joy. I had asked if I could possibly plug my phone in somewhere, so she gave me an available spot far from her other tables. This meant that she had to zip back and forth the whole time, and she STILL checked on me like 7 times, with a smile on her face. Additionally, she had the kitchen load up the parmesan fries like an old menu item they had. I appreciated her service so much that I had to recommend her to her manager and write it on the receipt. Will be going back today!

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 3

AC was not working, maybe we made the wrong decision to eat anyways, they had a mobile AC as replacement, Got real hot real quick, just bad timing to go there, nothing bad about the food, but we should of got our order to go, the restaurant made no compensation. Not a happy time. We always had very positive visits in the past

Date: a year ago

Review №84

Rating: 1

I ordered the truffle Mac and cheese ( I get it every time we go) I was basically eating dry noodles barley any sauce/cheese on them. Supper disappointed, especially for the price. I could have boiled some noodles at home for $4.

Date: a year ago

Review №85

Rating: 5

Friendly staff

Date: a year ago

Review №86

Rating: 1

Hot as hell seems the AC has been out for over a month on a Texas summer. Its obvious that th. Company is about to close the location. Dont come here unless you like Hell.

Date: a year ago

Review №87

Rating: 2

Food: Two of the items we ordered, calamari and shrimp scampi, were terrible. Calamari was overcooked and super rubbery. The scampi was tasteless. Service: Our server, Oclita (sp), was amazing. We loved her. BUT, we never saw a single manager in the building. Atmosphere: The air conditioning was down. Fortunately, it was slow, and we ended up with our own personal fan. Summary: Its a sad shame that so much money was spent on such a hopeful opportunity only to be drastically downgraded by poor management. Good management is absolutely required to run a good restaurant, and at this Macaroni Grill, the opposite applies. If you like Italian or Macaroni Grill, youll be disappointed at this Round Rock location.

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 1

The Mac bites are terrible. They are basically just fried bread. I used to order twice per week because I love their create your own pasta but the quality of food continues a slow decline. I m so bummed. UPDATE: Hoping to change this review to a more positive one but I went to the website as requested, filled out the form and nothing happened. There was zero follow up so service is a 1 star too.

Date: a year ago

Review №90

Rating: 5

We had an amazing time at Macaroni Grill! Our waitress was very attending, and recommended some yummy food! The meals came out quickly as well, which was nice. It was a lovely experience overall. :)

Date: a year ago

Review №91

Rating: 3

To . No Air conditioner

Date: a year ago

Review №92

Rating: 3

Food was amazing. Disappointed to find out manicotti isnt there any more. Matthew did an awesome job. But its too hot to enjoy a meal when your back is sweating because the ac isnt working right or if it was working? Please fix the ac. The poor workers are miserable.

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 1

How far this chain has gone down the drain? Im reading the previous reviews as I am seating here with 98 degrees outside and no AC inside the restaurant and they had this issue for 3 weeks now!.? They put heavy Pepper and incredibly salty on! Pepper on kids macaroni. the server was ok I give them credit for hanging around in a hot restaurant. I remember when this chain had great food. I wont eat here again. The empty restaurant should have been a warning.

Date: a year ago

Review №95

Rating: 2

Our server did a very good job, but the no AC was terrible! We drove 45 min to this location so that I could have pasta as a last meal before an upcoming medical procedure, and the heat in the restaurant definitely made it far from the enjoyable experience I was hoping for. According to other reviews, and from what our sever mentioned, it s been out a month or more! Not only is this surely impacting business (at least 2 tables left in the time we were there), but it can t be safe for the staff to work in a hot kitchen with no AC, in long sleeve shirts and long aprons. Corporate REALLY needs to fix this issue. And anyone thinking about coming in to eat before it s addressed, better wear shorts and a tank top! The food and service were good.

Date: a year ago

Review №96

Rating: 5

The chicken marsala is my absolute favorite. Thats been my go-to platter since day one

Date: a year ago

Review №97

Rating: 2

We reserved a table for my sons graduation for 25 people. I even called the morning of to confirm and was not informed that the ac. was broken. We had planned to spend a lot more, along with cocktails and desert. However, in the midst of a heat advisory, that really was not going to happen. The food came out very staggered as the server was the only one bringing plates. My cousin did not receive her salad until the majority of the table was finished and literally running out the door in misery. Drinks were not flowing and we are parched. All in all, very disappointed at the runiation of a once in a life time celebration!

Date: a year ago

Review №98

Rating: 3

I recall the food being good here, I have not been to this chain in over 10 years. This place is exactly how I remember the one in Houston. The food was not that good, we had the lasagna bites which were burnt and did not have much taste and the brussel sprouts which we were not a huge fan of. Had a ceser salad and wife had tomato soup. They were both fine nothing special but no complaints. The rest of the meal we took to go, the AC was broken and it was HOT!!! Sounds like it had been out for a bit. It did not feel that bad when we came in but the heat kept building and before you knew it we were sweating at the table while sitting down drinking wine... We decided to eat the rest the next day, so it was microwaved and could have possibly affected the quality. The meals that we ate the next day was the penny rustica and the mama trio - where they horrible, no. The lasagna noodles were burnt but soft on the ends, I had never seen that before. Do I have any desire to eat either meal again, not really. The service was fantastic and the wine was good. My eyes kept getting drawn to the string lights next to the kitchen that had tons of dust on them. Its a shame I recalled this being a decent Italian restaurant, but I have no plans to return.

Date: a year ago

Review №99

Rating: 1

Conditioner is not working, nothing special in kitchen, not recommended

Date: a year ago

Review №100

Rating: 2

I want to start by stating our server, Cathy, deserves 10 stars! She was sweet, patient and kind and the best part of the visit tonight. As much as I love the food here, no AC is a deal breaker. As of today, their AC has been out for four days...but they dont tell you this when they seat you so you might just think they just dont have it turned up. I cant imagine how four days have gone by and the manager hasnt figured out how to buy a few fans for the dining room. The restaurant is also dirty. Every surface was covered in dust, and the display table at the front had the addition of hair. Our first set of utensils for all three of us were filthy. Salt and pepper shakers were coated in food. The manager of this location needs some retraining. He/she is obviously not paying attention or doesnt care.

Date: a year ago

Review №101

Rating: 4

I never eaten in a macaroni grill and I would say its average to above average food, nothing extraordinary that will knock your socks off nothing to write home to mom about but if youre wanting something a little bit different then chilies or longhorn or outback steakhouse give them a try

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

Richard did a fantastic job of serving our dinner at the Round Rock, TX location yesterday. The entire staff was very friendly and the food was tasty. Its been a long time since we had been to the Macaroni Grill because the service and food quality had declined rapidly in prior years. Im glad we gave it another chance and we will definitely be returning. Thanks to Richard and the team at this Macaroni Grill for making it such a pleasurable experience.

Date: a year ago

Review №104

Rating: 3

Date: a year ago

Review №105

Rating: 1

I waited 20 minutes for a drink.... 10 more minutes for bread....I ordered calamari as a appetizer but was told 20 mins after I ordered it it wouldnt be coming out because its frozen.(not something you tell the customer) In my head I thought then why dont you cook it??? When my entrée finally came out of a kitchen with 1 chef on a Sunday evening( 45 mins after I ordered it)........ it was ineatable due to the shrimp being UNDERCOOKED! Who wants to pay to get sick??? I just left. My trust was gone at this point. This is sad to review because 4 years ago this was a really nice restaurant with GOOD food.

Date: a year ago

Review №106

Rating: 1

This place should just shut their doors... to go order.. 1 dish for 1 person. Coming up on an hour now. Sunday night 8pm. Parking lot is definitely not full. Im sitting here counting spots.. 6 empty spots close to front door. Not on a wait. When you talk to them, they make excuses that they are behind like its a Friday night with a 30 min wait and a line out the door. Pathetically run establishment.

Date: a year ago

Review №107

Rating: 1

Is there an option for negative stars??? HORRIBLE experience in ever possible category HUGE FAIL from the moment the unfriendly hostess finally made eye contact with us, despite only having three tables in the entire restaurant on a Saturday evening. That should ve been my first clue to turn around!! Food AWFUL, service AWFUL, restaurant in dire need of maintenance and HEAVY CLEANING. CORPORATE Office responds on Google reviews pretending as if they care but this is NOT an overnight issue but clearly an ongoing one. VERY DISAPPOINTING

Date: a year ago

Review №108

Rating: 5

The chicken parmesan is sooo good

Date: a year ago

Review №109

Rating: 5

The best Italian food around!!!!we had the shrimp portofino.We all loved it!Henry is our server everytime we go in.He is a true professional,very attentive and friendly.We will be back.

Date: a year ago

Review №110

Rating: 4

The food was delicious, but the service was very slow, it took so long to bring my dessert that I had to cancel the order. Otherwise, the place is very nice.

Date: a year ago

Review №111

Rating: 1

i rate Macaroni Grill a 1 because first of all the waitress clearly said she forgot we were there next they took forever to give us refills and the place wasn t even packed, they took too long don t recommended it.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 1

Tried to visit on mothers day. They were so understaffed the host didnt try to greet us for 20 minutes. The place was half full. We waited 20 minutes to be told we needed a reservation to eat. So of course we left. It was very humid inside. Menu was high end prices without a high end experience. People with reservations where 30 minutes waiting past reservation time.

Date: a year ago

Review №114

Rating: 1

We made reservations a few days ago for mothers Day dinner. We arrived about 10 minutes ahead, checked in with the hostess and I was told they were running behind and it would be about 30 minutes before we could be seated. I understand, its a holiday things are busy no worries. Almost exactly on 30 minutes we were seated, the server came to the table before asking for a drink order let us know the soonest he could get food out would be an hour. Seemed strange they the hostess didnt mention this, so we assumed the time was inflated a bit to accommodate the busy restaurant. We order drinks ( tea sand soda) and then order calamari, bruschetta, and 5 entrees ( my son wanted the chicken caprese salad along with his meal. The server brought us bread and olive oil and about an hour in the calamari showed up. 15 minutes later the caprese salad. Hour and half into service I asked the server if he had an idea of when we might expect the rest of then entrees and the bruschetta.... This is where the meal gets weird, he launched into a speech about how the GM knew this was coming and they should have shut down togo orders and how they should have hire more people....he was loud enough that the tables next to ours were now looking and watching this crazy display. He then offered to drag the GM out of the kitchen and give us the corporate number so we could call and complain. He also let us know that he would be calling corporate to complain as well.... Whew...so we declined his offer and instead asked for the check for everything we had eaten so we could go find something else to eat on the way home. He brought the check with the bruschetta listed (bruschetta that never made the table). We let him know he went to the back and out came through hostess with plates of food for our table and she asked,you dont want it? I need to clarify we asked minutes earlier when the food would come out. No one knew and the suddenly it showed up at the table. How sketchy the food was ready and no one knew? Where did this food come from? Was this our order or someone elses? We declined and just asked to pay the bill, the server came back and nearly shouted,good news your bill was comped, you can still tip me if you want to. *I need to note I never asked to speak with the manager, a discount or free food.* I did leave a tip for his trouble but it will be a mothers day meal we will never forget, as I said earlier such a weird experience.

Date: a year ago

Review №115

Rating: 1

I really hate giving a 1 star rating, but tonight s experience has been absolutely dreadful. We placed a To Go phone order at 7:20pm, and it is now 8:50pm and our order is still not ready. It seems very understaffed especially for a Mother s Day evening which sucks for those working, and I wish management would have just given a reasonable ETA or just stopped taking orders if it was going to take over 1.5 hours for our food. We are starving.

Date: a year ago

Review №116

Rating: 1

Most awful experience. Restaurant was pretty empty. We had a reservation and not one person acknowledged us to seat us.

Date: a year ago

Review №117

Rating: 1

Waited 25 minutes to be seated without even being greeted, let alone seated. Left disappointed.

Date: a year ago

Review №118

Rating: 3

Date: a year ago

Review №119

Rating: 5

Little empty, but food was delicious. Our server phil was excellent and had us giggling throughout our experience. Hope to have him again.

Date: a year ago

Review №120

Rating: 5

Management is amazing and easy to talk to with online ordering issues. I love this place and have been going to this pace for over 7 years they are always worth the while!!!! <3

Date: a year ago

Review №121

Rating: 3

Date: a year ago

Review №122

Rating: 1

Walked into this restaurant for a dinner reservations and walked straight out. The place only had two groups eating the rest of the restaurant was full of dirty tables. I m glad we left 1st impression was horrible!

Date: a year ago

Review №123

Rating: 1

i should have turned and walked out the door as soon as i saw that there was only one table occupied at 7pm. all the other restaurants in the immediate area were busy, so i stopped here for a beer and dinner. there was no host. there were a group of 5-6 employees huddled around the service well of the bar chatting and laughing. i sat at the bar. an employee broke away from the group, looking confused, and said something along the lines of are you here to pick up...? again, this employee seemed VERY CONFUSED that someone would walk in and sit at the bar. i responded im here to have a beer...? they then said they would get a bartender. a couple minutes later, another employee approached me (again, from the guest side of the bar, not from behind the bar) and asked if he could help me. id like a beer, please ...he then looked confused, physically took two steps back from me and said i cant help you with that, im only 18! (are your employees not TABC certified? if they were, they would know that you can serve alcohol at 18 years of age). another minute went by before ANOTHER employee approached me from the guest side of the bar (NOT FROM BEHIND THE BAR, WHERE A BARTENDER SHOULD HAVE BEEN THIS WHOLE TIME), and asked if she could help me. i said i just wanted a beer, she said she would get someone, i said dont even bother. to the general manager: read your reviews. your 1-star reviews are all thoughtful and obviously they are genuine. fix your staff. TO CORPORATE: READ YOUR REVIEWS. YOUR 1-STAR REVIEWS ARE ALL THOUGHTFUL AND OBVIOUSLY GENUINE. EITHER FIX YOUR GENERAL MANAGER OR CLOSE THIS LOCATION SO YOU CAN QUIT DISSAPPOINTING YOUR POTENTIAL GUESTS!! what a waste of my time. and, by the way, what a waste of time for every employee who was there, including those who pretended to make an attempt at taking care of me

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 1

Extremely slow service. A near empty parking lot and Only 2 tables in the place at prime lunch time should have been a give away that something isn t right. Had to find and ask someone if they were open. About an hour to get food. Chicken cold on salad, pasta tasted like dirty water. Quality has dropped down poorly in both service and food. Gnats flying around table and smell was not pleasant at the table, smelled like feet.

Date: a year ago

Review №126

Rating: 5

Food was great, service was slow and there werent many people dining but Im sure its just due to staffing issues.

Date: a year ago

Review №127

Rating: 1

Was excited for my first visit BUT I was not impressed. Fried mushrooms were mushy, not fried, kids pizza was under cooked. Waste of money; I m saddened and hungry :/

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 1

We were going to try this place for the first time today and made a reservation for 6pm. We arrived a few minutes early, got seated quickly due to the place being dead. Waited, waited and waited for around 20 minutes, waiter passed us at least 3 times. No one ever came to greet us, ask if we wanted drinks or anything. So we ended up walking out. Even on the way out, no one cared to notice. The staff were standing around the kitchen area laughing. First and the last time Ill ever bring my family here. Poor service.

Date: a year ago

Review №130

Rating: 1

Food portions were small for the price. My chicken was raw and had to have them cook a new piece that I didnt get to enjoy with the meal. No offer to compensate.

Date: a year ago

Review №131

Rating: 1

The food wasn t edible and the service was really bad. The wine was decent. Had nats flying around our table. Will never eat here again

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 5

Pretty good food and great service

Date: a year ago

Review №134

Rating: 2

Atmosphere: TOO HOT inside the restaurant. But the restrooms were super cold. Service: Could have been much better. She kept forgetting the requested items. Food: My food was good, but not enough. It looked like a childs plate. My husbands steak was raw (He didnt request that). Otherwise, good vibes get together.

Date: a year ago

Review №135

Rating: 4

Good pasta live it chicken could be better but overall good Italian food I dont really eat Italian food from restaurants but I like this restaurant will be back

Date: a year ago

Review №136

Rating: 3

The restaurant was not crowded on Easter, and yet it took too long to take our order and get our food.

Date: a year ago

Review №137

Rating: 2

Both the boys ordered lasagna and it was served burnt black. Good was lack later. Server was great. The chef did give us another lasagna to go after I complained.

Date: a year ago

Review №138

Rating: 4

Date: a year ago

Review №139

Rating: 1

I havent even eaten here yet. All I did was try to set a reservation and ask a question about kids eating free on Mondays and I got the worst customer service in a long time. I called yesterday and made a reservation for today and the person said that kids do not eat free on Mondays . I called today just a few minutes ago and one lady picks up and says hello and then hangs up in my face , I called back and somebody picks up the phone and leaves it off the hook so I am sitting there listening to music and background noise and people talking. Multiple websites online say that kids eat free on Mondays and Tuesdays but when I came to the restaurant and asked the manager the manager said no.

Date: a year ago

Review №140

Rating: 5

Absolutely love this place great service from our waitress Kaylin.

Date: a year ago

Review №141

Rating: 5

Amazing food! It made our Easter perfect!!

Date: a year ago

Review №142

Rating: 5

Kid-friendliness: Hello, I want to take them two to eat at their favorite restaurant. Sandra

Date: a year ago

Review №143

Rating: 2

The service was wonderful, and we couldnt have been more thankful for our waitress, but the food was falsely advertised as fresh ingredients when what was presented was anything but. It was a nostalgic stop after many years not knowing they were still around, and unfortunately I now get why there are so few left.

Date: a year ago

Review №144

Rating: 3

Date: a year ago

Review №145

Rating: 3

Two orders off lasagna were served burnt. Im not sure why the server didnt notice. Appetizers were calamari which was good and lasagna birds which were over done and tepid. We wont be going back.

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

What can you say about the macaroni grill? Their food is always fantastic and the service is always good. This location is nice, quiet and very comfortable

Date: a year ago

Review №148

Rating: 1

We are here on Sunday and had two appetizers the mozzarella sticks and the fried cheese and noodles both were delicious and me and my daughter ordered mamas trio and the lasagna was disgusting and the chicken Parmesan and Alfredo was ok but not great but the service was great

Date: a year ago

Review №149

Rating: 5

Everything was great! Loved the bread loaf and dipping!

Date: a year ago

Review №150

Rating: 3

Date: a year ago

Review №151

Rating: 5

Great food, customer service, and ambiance!

Date: a year ago

Review №152

Rating: 1

Date: a year ago

Review №153

Rating: 1

This is either a very old building or its had years of very poor maintenance! The food is great, I will not take that away from them, but the condition of the place is surprisingly terrible.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Not sure why the low rating. From the time we entered to the time we were served, everything was first class. I had Pasta Milano and it was excellent.

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 4

That lasagna is delicious. The chocolate cake is very tasty as well.

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 4

Date: a year ago

Review №161

Rating: 1

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 5

Cathy sat us down for a post Valentine s Day celebration, in a restaurant that we had all to ourselves! The Italian margarita is highly recommended! I kept a keto with a Pollo Caprise and he had the Mamas Trio. Kathy is amazing and you would be lucky to have her*. She s excellent customer service.

Date: a year ago

Review №164

Rating: 5

Server Bianca was quite helpful. The crispy Brussel sprouts, chicken scallopini, and shrimp portafino were all very tasty.

Date: a year ago

Review №165

Rating: 5

Food, service, and atmosphere all great. Thank you! Mamas Trio was delicious. Kid-friendliness: Good selection for every child.

Date: a year ago

Review №166

Rating: 2

It is definitely a small restaurant. The wait staff was very nice. The food was not very good at all. The desert was amazing. Probably wont be returning for meals but maybe dessert to go.

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 3

Service was great, the place was not busy at all. The food was ok, just okay.

Date: a year ago

Review №170

Rating: 5

Our server was the best ever she helped greatly her name was Jackie she is amazing

Date: a year ago

Review №171

Rating: 3

We havent been here since pre-covid. Some of the same great servers working there. The food has changed. No pizza, endless salad or soup. I ordered a salad with chicken. I expected to see a cooked chicken on top of a clean salad. Instead, I received a chop chop style chicken drenched in dressing. My other had spaghetti and meatballs - the red sauce was very bland. Not sure what has happened.

Date: a year ago

Review №172

Rating: 3

The tiramisu was amazing but the rest of the food was not very good. There was a large party that had 3 dedicated servers. I saw a few servers just standing around, so the 2 that were actually waiting the rest of the tables were spread pretty thin

Date: a year ago

Review №173

Rating: 3

it always takes a very long time to eat here, but their food is pretty good!

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 4

Date: a year ago

Review №177

Rating: 3

We havent been to Macaroni grill for ages. Place was empty for lunch so atmosphere was missing. Food was nice but maybe some of the glory is gone

Date: a year ago

Review №178

Rating: 2

Short staff on Christmas Day for the amount of reservations taken. The worst part is that the food came out cold in the middle. Undercooked food is the worst thing!

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 1

We scheduled a reservation at 1 and arrived at restaurant at 1, the restaurant and wasnt able to seat us. We were told the kitchen was behind and that they couldnt seat any more people and that we will be put on reservation wait list that would be a 45 to an hour wa it. Food

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

Pretty good place to get dinner at. Had fernie as my waitress and she did great. 10/10.

Date: a year ago

Review №184

Rating: 5

I had the chicken Parmesan and it was absolutely delicious the sauce the chicken and the cheese absolutely delicious. The staff was professional and courteous the atmosphere was warm and welcoming the tables were clean and as were the facilities. The food came out within a timely manner and the servers constantly made sure that I had everything I needed I ll have to say personally this may be the best restaurant I ve been in at round rock deserves far more than a measly 5 star review

Date: a year ago

Review №185

Rating: 5

Love their food .

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Daniel the girl.

Date: a year ago

Review №188

Rating: 5

Cozy atmosphere and great service. Surprisingly high quality

Date: a year ago

Review №189

Rating: 1

Dont waste your time or money. ... Poor slow service. .. burnt chicken parmesan... Ponited it out to the server stating it was way over cooked & that I couldnt wait for another one to be brought out & all she said was I wouldnt wait either with all that is going on back there. .. I wouldnt complain about the service if the food was as it should be.. .Lets see the cooks passed it out to the expeditor, the expeditor obviously didt see that it was over cooked... The server grabs it & passes it out to the person paying for burnt food. .. to me thats 3 strike outs.. .cook, expeditor, server. .. .Not even an apology or discount on the food.. pathetic & everyone there requires re-training by the owner. ..last time Ill bother going there..

Date: a year ago

Review №190

Rating: 1

To start with, the wait staff couldnt figure out who was even waiting on us. Eventually, we received bread. It was doughy, salty, and overall didnt taste good. Appetizer was next, the macaroni bites. Bland cheese with little taste, and they were luke warm from when they were brought to us. We ordered lasagne, chicken Alfredo, kids spaghetti, and kids pepperoni pizza. Waiter asked if we wanted Parmesan, brought us ground pepper instead. Lasagna came oily with minimal sauce. Chicken Alfredo came with little sauce and was as bland as the Mac and cheese. The only flavor was the red pepper flakes that came with it. Pizza had almost no pepperoni and giant chunks of tomato in the sauce. Spaghetti came with no sauce. Taste overall for everything was abysmal. We left having only eaten small amounts of each dish, and I cannot remember a time I have ever done so. Overall, basically $80 for the worst meal and service Ive ever received in a restaurant. Kid-friendliness: My kids said theyd never eat here again.

Date: a year ago

Review №191

Rating: 4

The service was great! We were celebrating a special event, and our server went above and beyond to make our celebratory dinner special, even throwing in a free dessert!

Date: a year ago

Review №192

Rating: 5

Had a wonderful experience and meal. Bella was a spectacular waitress, the food was delicious, and we will return. Bella is the first and only waitress I have ever had that was concerned whether or not my 5 year old liked her food because she wasnt eating much. Cant recommend enough. Kid-friendliness: The dining tables are covered in paper to encourage kids to draw and color on them. A coloring menu and crayons are also provided.

Date: a year ago

Review №193

Rating: 1

On Saturday, 3 December 2022, I placed an order at the Macaroni Grille in Round Rock, Texas. I ordered: Truffle Macaroni, Truffle Fries , Pasta Milano, Pick 2 Apps which were bruschetta and fried mozzarella, Kids meal Alfredo and Ravioli, 3 Loaves of rustic bread, which was to be picked up at 8:30 p.m. I arrived at 8:28 p.m. and called to let them know that I had arrived, and that I was in slot 3. I was told that, they were bagging my order right now, and that it should be out in less than a minute. At 8:47 p.m., I went inside and asked about my order. I was directed to the bar where they told me that my order would be out, in just a few minutes, and that thy were frying up the fries. I went back outside, and waited patiently for my food. At 8:55 p.m., I called and asked to speak to a manager, I was placed on hold and then a manager came on and told me that, a lot of orders came in, and that my order would be out in a minute. (No apology, no asking for understanding, just basically telling me that I was going to get my food whenever they decided to give it to me.) The manager finally came out at 8:59 asked if I was my name, put the food in my window and left, almost causing me to drop the food. All of this was frustrating and unacceptable, but the condition of the food was what really caused issue. I was missing the Fried Mozzarella from my order, The kids pasta had no sauce on it, the macaroni had the incorrect noodles and was dry and unappetizing, the bruschetta was warm and mushy instead of cold and refreshing ( A clear indicator of how long the order had been sitting at room temperature), the drinks were wrong, all of the food was stone cold unappetizing and inedible, but none of that was the worst part. I received spoiled Olive oil and Moldy cheese! A kitchen that is that careless can not be trusted, and frankly is probably in violation of many health codes. Ironically after all of this, the receipt was suspiciously absent from my bag. Luckily it was an online order, so I had the confirmation number via email. Not only was the food of poor and unacceptable quality, it was unsafe and unsanitary to eat. We had to go and spend another $73 on food after this. This was a horrific experience all of the way around. I paid $69 for food that I couldnt even eat. I tried to call back and request a refund but I was put on hold and they never answered again. I called again on Sunday, 4 December 2022, and I got the same response. The service was bad enough, the food was horrible, but the mold really was just far too much. I was on Vacation and unfamiliar with the area, so I tried to pick something familiar to eat and I ended up regretting it. If you want delicious food, amazing service, and a good experience, then do not go here.

Date: a year ago

Review №194

Rating: 1

Waited over an hour at the table for our appetizers. Main course arrived before it. The waiter must have been new / shy but she was almost impossible to hear. Drinks of course were not refilled regularly and sadly only added to an overall bad experience.

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 4

Date: a year ago

Review №197

Rating: 5

I came from Portland, Oregon to visit my son for my birthday. I was had a late flight and was hungry! I was so excited to find this gem that left Portland years ago. I used to take my son to RMG, so when I saw it I was elated to visit with my son. I arrived closer to close time and Julius was exceptionally kind, communicative, and went above and beyond to make this experience like the many we had years ago. Thank you, Julius and RMG team! I will visit every time I come to visit my son in Austin. With great appreciation and gratitude, thank you!

Date: a year ago

Review №198

Rating: 5

Jackie, the wonderful person who took care of our needs this evening, was incredibly personable, knowledgeable, and efficient. She made this night out very memorable and ensured we enjoyed all of our selections.

Date: a year ago

Review №199

Rating: 5

Our waitress was fantastic!!

Date: a year ago

Review №200

Rating: 1

Took an hour just for an appetizer, took 30+ mins just for a refill on drinks, food came cold, fettuccine came under cooked, ordered a salad and it came with the wrong dressing, only come here for a half decent atmosphere

Date: a year ago