About the Company
rating: 4.9
Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.
Categories
- Mexican restaurant
Contact Information
Phone: +1 469-291-9273
Website: http://www.polloregio.com/
Address: 726 E Interstate 30, Rockwall, TX 75087, United States
- Sunday: 10 AM–10 PM
- Monday: 10 AM–10 PM
- Tuesday: 10 AM–10 PM
- Wednesday: 10 AM–10 PM
- Thursday: 10 AM–10 PM
- Friday: 10 AM–11 PM
- Saturday: 10 AM–11 PM
Photos
Reviews
Review №1
Rating: 5
Azarel very polite
Date: an hour ago
Review №2
Rating: 5
Great service by Azarel, friendly environment. They are great!
Date: 3 hours ago
Review №3
Rating: 4
Date: 4 hours ago
Review №4
Rating: 5
Torrie was amazing very welcoming and great service Also the girl who took out food to our table Parking: Easy access an plenty of parking
Date: 6 hours ago
Review №5
Rating: 5
Thank you María José. Excellent food
Date: 6 hours ago
Review №6
Rating: 5
Good food and nice service from Yesnel
Date: 7 hours ago
Review №7
Rating: 5
Date: 7 hours ago
Review №8
Rating: 5
Date: 7 hours ago
Review №9
Rating: 5
Excellent food. Thank you Maria José. They are the best in Mexican food.
Date: 8 hours ago
Review №10
Rating: 5
The chicken was on point. Very well cooked and juicy. Thank you María José for the service
Date: 8 hours ago
Review №11
Rating: 5
Thank you María José, excellent service. The food 10/10
Date: 8 hours ago
Review №12
Rating: 5
They were playing kumbia kings and that s my jam. Seriously tho, clean place, pollo regio always hits.
Date: a day ago
Review №13
Rating: 5
Super attention and treatment Alvin, the restaurant is highly recommended, thanks for the good treatment
Date: a day ago
Review №14
Rating: 5
Excellent service
Date: 2 days ago
Review №15
Rating: 5
Alvin What an excellent presentation and I was pleased to bring my order to the table, excellent food, super everything.
Date: 2 days ago
Review №16
Rating: 5
Good service, very good food
Date: 2 days ago
Review №17
Rating: 5
The food at this location is excellent, the service is very friendly and very good, I recommend this location
Date: 2 days ago
Review №18
Rating: 5
Torrie was amazing and patient.
Date: 2 days ago
Review №19
Rating: 5
Maritza was wonderful and super helpful!
Date: 2 days ago
Review №20
Rating: 5
Very good service
Date: 2 days ago
Review №21
Rating: 5
Excellent service by Maritza.
Date: 2 days ago
Review №22
Rating: 5
It became my favorite place... I love the food. Thank you Daniela for your attention. Excellent service.. I recommend this place.
Date: 3 days ago
Review №23
Rating: 5
Date: 3 days ago
Review №24
Rating: 5
Very good service, a short girl helped me and she was very friendly, I loved her service
Date: 4 days ago
Review №25
Rating: 5
Great and fast service Azarel was very helpful and friendly.
Date: 4 days ago
Review №26
Rating: 5
Date: 4 days ago
Review №27
Rating: 5
I loved the attention of Yesnel and Torrie
Date: 4 days ago
Review №28
Rating: 5
Date: 4 days ago
Review №29
Rating: 5
Maritza excellent service
Date: 5 days ago
Review №30
Rating: 5
I always feel so welcomed when I come to this location, Maritza is such a professional and so sweet, it s truly a highlight of my weekly takeout rotation hehe. The food is always delicious as well!! Thank yall for all you do and God bless you and thanks again Maritza
Date: 5 days ago
Review №31
Rating: 5
I give them 5 stars because I ask them to cook the chicken for 10 more minutes and leave it the way I like it! And Mrs. Maritza is always very attentive and it is not the first time she has attended to me but until now I knew her name. We hope they continue like this and have good service. 9/29/2024
Date: 5 days ago
Review №32
Rating: 5
Date: 5 days ago
Review №33
Rating: 5
Very good service from Miss Adrian
Date: 5 days ago
Review №34
Rating: 5
The Tacos here is the best . Azarel at customer service is outstanding, always making sure we re got our orders quickly. This restaurant is highly recommended.
Date: 6 days ago
Review №35
Rating: 5
Very delicious, excellent food attention, thank you Vanessa
Date: 6 days ago
Review №36
Rating: 5
This has to be one of my favorite locations. Alvin who was at the drive thru was very enthusiastic and a pleasure to talk too! The food was fresh and hit the spot. 10/10 recommend
Date: 6 days ago
Review №37
Rating: 5
Excellent work Maritza
Date: 6 days ago
Review №38
Rating: 5
Excellent work by Maritza
Date: 6 days ago
Review №39
Rating: 5
Date: 6 days ago
Review №40
Rating: 5
Food is amazing,and Maritza was so great and she let me know there was pork in the beans incase i couldn t have pork.I thought that was really thoughtful.
Date: 6 days ago
Review №41
Rating: 5
Date: a week ago
Review №42
Rating: 5
Date: a week ago
Review №43
Rating: 5
Great service from Maritza thank you!
Date: a week ago
Review №44
Rating: 5
The best Asian customer service and the best food
Date: a week ago
Review №45
Rating: 5
Very good service and very good food 100% recommended
Date: a week ago
Review №46
Rating: 5
Date: a week ago
Review №47
Rating: 5
Thank you María José, the food was delicious
Date: a week ago
Review №48
Rating: 5
Thank you Maria Jose. All very rich
Date: a week ago
Review №49
Rating: 5
Came in today and was helped by Torrie very nice and helpful
Date: a week ago
Review №50
Rating: 5
Very good food and excellent place 10/10
Date: a week ago
Review №51
Rating: 5
Came in yoday ando as always Torrie was very Nice, ando helpful
Date: a week ago
Review №52
Rating: 5
Excellent place, very good food
Date: a week ago
Review №53
Rating: 5
Very good food, very nice place!
Date: a week ago
Review №54
Rating: 5
Excellent place, everyone very friendly and the food was super good.
Date: a week ago
Review №55
Rating: 5
Excellent place, very friendly cashiers!
Date: a week ago
Review №56
Rating: 5
Good place, excellent food
Date: a week ago
Review №57
Rating: 5
Excellent service
Date: a week ago
Review №58
Rating: 5
Excellent food and super special and attentive attention from Alvin, super recommended
Date: a week ago
Review №59
Rating: 5
Super food, excellent chicken, attention from Alvin and Torie for the drive tup, excellent service
Date: a week ago
Review №60
Rating: 5
Alvin was great at servicing us today.
Date: a week ago
Review №61
Rating: 5
Date: a week ago
Review №62
Rating: 5
Paola very kind with her service, pleasant atmosphere
Date: a week ago
Review №63
Rating: 5
Thank you so much Torrie J for your excellent service! The food is always fresh & so good here!
Date: a week ago
Review №64
Rating: 5
Excellent service, it was very pleasant, the atmosphere I recommend it
Date: a week ago
Review №65
Rating: 5
Alvin helped me, the service was very good and the food was delicious.
Date: a week ago
Review №66
Rating: 5
I love stopping by for their chicken.
Date: a week ago
Review №67
Rating: 5
I loved the service it is excellent I highly recommend it
Date: a week ago
Review №68
Rating: 5
Incredible experience! From the start, very helpful, very open to help! Checking on me the whole time! Really appreciate the service Evelyn! You are AWESOME!
Date: a week ago
Review №69
Rating: 5
What good food, I like Danielas attention especially. Very pretty. Thank you for your kind attention.
Date: a week ago
Review №70
Rating: 5
Good service and attention, thank you for being special to my family. Thank you Daniela for being attentive.
Date: a week ago
Review №71
Rating: 5
Azarel is the man! Food is great
Date: a week ago
Review №72
Rating: 5
Azarel was friendly and accommodating when I asked for extra salsa. Food is always extremely delicious!
Date: a week ago
Review №73
Rating: 5
Date: a week ago
Review №74
Rating: 5
Excellent service, delicious food.... And the staff was very friendly... Azarel was very friendly... Highly recommended...
Date: a week ago
Review №75
Rating: 5
Excellent place, very attentive and friendly cashiers! 10/10
Date: a week ago
Review №76
Rating: 5
Very good food and good place, very friendly employees!
Date: a week ago
Review №77
Rating: 5
Excellent food, good treatment from Alvin and Lusia
Date: a week ago
Review №78
Rating: 5
excellent service, super good food, we are very satisfied and we will return for each special event
Date: a week ago
Review №79
Rating: 5
The food and the chicken were super delicious, the attention at lunch time was super excellent from Alvin and Torie.
Date: a week ago
Review №80
Rating: 5
Excellent service from Miss Daniela
Date: 2 weeks ago
Review №81
Rating: 5
Date: 2 weeks ago
Review №82
Rating: 5
Very good service
Date: 2 weeks ago
Review №83
Rating: 4
Love the chicken and charo beans. Azazel provided great service. Me and my family come here twice a week.
Date: 2 weeks ago
Review №84
Rating: 5
Excellent service, very attentive and fast
Date: 2 weeks ago
Review №85
Rating: 5
Very good service from Miss Adriana, very fast, I am satisfied
Date: 2 weeks ago
Review №86
Rating: 1
Great food; awful service. Only giveWent through the drive through and I was left waiting because they forgot I d even ordered. The only star they get is for the food.
Date: 2 weeks ago
Review №87
Rating: 5
Good attention and face-to-face treatment thanks to Alvin Torrie
Date: 2 weeks ago
Review №88
Rating: 5
Excellent attention and treatment at the Alvin tables
Date: 2 weeks ago
Review №89
Rating: 5
the food was great fresh flavorful and torre the young lady upfront did an amazing job guiding us through the menu and took care of our needs
Date: 2 weeks ago
Review №90
Rating: 5
Torre was very pleasant, smiling & provided great service! Will definitely come back
Date: 2 weeks ago
Review №91
Rating: 5
Good service, Mr. Alvin was very attentive, excellent service
Date: 2 weeks ago
Review №92
Rating: 5
Excellent service attended by Mrs. Maritza
Date: 2 weeks ago
Review №93
Rating: 5
Good service, very friendly staff
Date: 2 weeks ago
Review №94
Rating: 5
Excellent work by Maritza and Torrie
Date: 2 weeks ago
Review №95
Rating: 5
Excellent service, very attentive
Date: 2 weeks ago
Review №96
Rating: 5
Thank you Isabella for her good service and for answering me in Spanish
Date: 2 weeks ago
Review №97
Rating: 5
Azarel did a good job providing service!
Date: 2 weeks ago
Review №98
Rating: 5
Maritza was amazing and so helpful in providing everything I needed. I already love the food and she made it even better
Date: 3 weeks ago
Review №99
Rating: 5
The chicken was amazing, and fell right off the bone. Salsa Verde was fantastic. Torries service in particular was noted by myself. 10/10 would and will recommend.
Date: 3 weeks ago
Review №100
Rating: 5
Date: 3 weeks ago
Review №101
Rating: 5
The food was great but the service was better. Torrie was very professional and prompt . When I come back I would request her services again .
Date: 3 weeks ago
Review №102
Rating: 5
Maritza is the best! Took our order and catered to everything I needed! Would definitely go again!!
Date: 3 weeks ago
Review №103
Rating: 5
Our Server Maritza was very nice and brought our food promptly
Date: 3 weeks ago
Review №104
Rating: 5
Excellent place, very delicious food, attention and service from friend Azarel
Date: 3 weeks ago
Review №105
Rating: 5
Date: 3 weeks ago
Review №106
Rating: 5
The chicken is very good. Thank you María José for your attention.
Date: 4 weeks ago
Review №107
Rating: 5
Excellent food. Thank you for your attention Maria José
Date: 4 weeks ago
Review №108
Rating: 5
Food is always amazing and the staff is great! Torrie is always so nice and helpful. She is the best!
Date: 4 weeks ago
Review №109
Rating: 5
Tori was very sweet and was helpful when ordering! Btw food was amazing.
Date: a month ago
Review №110
Rating: 5
Very delicious food excellent service
Date: a month ago
Review №111
Rating: 5
Very good food, very clean place and excellent service.
Date: a month ago
Review №112
Rating: 5
This was my first time here and it was so good! Tori gave me some great recommendations along with great customer service. I will definitely be back!
Date: a month ago
Review №113
Rating: 5
Very good service, Miss Adriana, very kind, thank you for your attention.
Date: a month ago
Review №114
Rating: 5
Azarel was great and the food is very good
Date: a month ago
Review №115
Rating: 5
Excellent quality of chicken, cooking and flavor. Congratulations
Date: a month ago
Review №116
Rating: 5
I loved the food, excellent service from the cashier Luna
Date: a month ago
Review №117
Rating: 5
Excellent service, very good and exquisite chicken
Date: a month ago
Review №118
Rating: 5
Thank you very much María José! Good service
Date: a month ago
Review №119
Rating: 5
Date: a month ago
Review №120
Rating: 5
Very good season for the luxury charro beans and very good service
Date: a month ago
Review №121
Rating: 5
Cashier torrie was very nice
Date: a month ago
Review №122
Rating: 5
Great atmosphere and service. Torrie is super helpful and friendly. Highly recommended place for quality mexican food for a reasonable price.
Date: a month ago
Review №123
Rating: 5
Torrie was a great cashier and took my order fast and efficient
Date: a month ago
Review №124
Rating: 5
Every time the I come to get my food, Torrie J has been super professional and friendly.
Date: a month ago
Review №125
Rating: 5
Maritza and Terrie were kind they are both usually here when we come by to eat for lunch time
Date: a month ago
Review №126
Rating: 5
Good service María José. The tacos are very delicious
Date: a month ago
Review №127
Rating: 5
Food is delicious and great customer service
Date: a month ago
Review №128
Rating: 5
Date: a month ago
Review №129
Rating: 5
Date: a month ago
Review №130
Rating: 5
Good drink from Maritza
Date: a month ago
Review №131
Rating: 5
Good job Maritza
Date: a month ago
Review №132
Rating: 5
There was great service, just amazing. Maura took great care the best customer service!
Date: a month ago
Review №133
Rating: 5
I came from Oklahoma because I was recommended to eat here. And the truth is they did not disappoint me, the chicken was very delicious. Thank you María José for your pleasant attention!
Date: a month ago
Review №134
Rating: 5
This place is so amazing!! The worker Torrie was super nice and very helpful and is a hard working person in that place!! Keep up the good work !
Date: a month ago
Review №135
Rating: 5
Good service Maritza
Date: a month ago
Review №136
Rating: 5
Very good tacos and chicken! Thanks for the service to María José! Everything was excellent, the place was clean and tidy!
Date: a month ago
Review №137
Rating: 5
Date: a month ago
Review №138
Rating: 4
Date: a month ago
Review №139
Rating: 5
Delicious royal chicken! Maritza good job
Date: a month ago
Review №140
Rating: 5
Maritza is the best thank you! Delicious chicken hands down!
Date: a month ago
Review №141
Rating: 5
Good job Maritza
Date: a month ago
Review №142
Rating: 5
Very great service and the food is always hot and ready! The staff kept a well clean environment for me and family when we dined in, extremely thankful for that. Forgot to mention, Maritza helped me create a pollo regio account to help earn points each visit!!!
Date: a month ago
Review №143
Rating: 5
Excellent service, very good recommendation, very good food
Date: a month ago
Review №144
Rating: 5
Very good food. The chicken was very tasty and well cooked. Thank you María José for your good attention!
Date: a month ago
Review №145
Rating: 5
Excellent service, very delicious chicken and the best green sauce.
Date: a month ago
Review №146
Rating: 5
Excellent service
Date: a month ago
Review №147
Rating: 5
Good service special wing Miss Adriana very friendly
Date: a month ago
Review №148
Rating: 5
I received excellent service! Thanks to Mr. Azarel for being kind and helpful.
Date: a month ago
Review №149
Rating: 5
Date: a month ago
Review №150
Rating: 5
Date: a month ago
Review №151
Rating: 5
Date: a month ago
Review №152
Rating: 5
Maritza at the window is awesome!!! I love this place and the salsa Verde is amazing
Date: a month ago
Review №153
Rating: 1
I was waiting for an order of pastor tacos and the manager, her name Lucia, took a while to deliver it to me because she was talking to a customer for 15 minutes and my order was there and she didnt give it to me and with a very bad attitude she handed me the order and the meat It was all cold, what a disappointment in customer service
Date: a month ago
Review №154
Rating: 5
I highly recommend the place Very good food! Maria Jose treated me in a very pleasant way.
Date: a month ago
Review №155
Rating: 5
Delicious food! Very good tacos! Thank you for your attention María José
Date: a month ago
Review №156
Rating: 5
Great service Maria Jose!
Date: a month ago
Review №157
Rating: 5
Great food. Great service. And hospitable crews.
Date: a month ago
Review №158
Rating: 5
Good service and attention from Asarel
Date: a month ago
Review №159
Rating: 5
An excellent place, with a first-class flavor in the products and fast, attentive service and a great experience. My family and I love shopping here.
Date: a month ago
Review №160
Rating: 5
Great service from Azarel
Date: a month ago
Review №161
Rating: 1
Today I had the worst service in this restaurant, I got a whole chicken, it took 20 minutes to deliver it to me and it was all raw, also very bad service from the manager Lucia was very despotic, I asked her something and she answered me very badly and unwillingly. The truth is I was disappointed with this type of service.
Date: a month ago
Review №162
Rating: 5
Maria Jose the cashier was really friendly and she had no problem asding food at last minute. Service and food was great
Date: a month ago
Review №163
Rating: 4
We love the food here, but a little annoyed because the employee who I assumed was a manager did not honor the code I had in the app to redeem a free half chicken if I bought a whole chicken. She said it was a Tuesday deal, but I showed her the app and the code where it says show to cashier. A little disappointed because the other times we have gone I have never had a problem redeeming my rewards from the app.
Date: a month ago
Review №164
Rating: 5
Maritza helped me and the service was very good, thank you
Date: a month ago
Review №165
Rating: 5
My wife and I wanted to change it up and stopped here. And we are glad we did. The food was great and Marissa had an awesome attitude. We will be back soon for sure!
Date: a month ago
Review №166
Rating: 5
The service was great especially from Maritza!! She was very kind with clients.
Date: a month ago
Review №167
Rating: 5
Maritza does an excellent job in customer service.
Date: a month ago
Review №168
Rating: 5
Excellent service from Maritza!!! The delicious food.
Date: a month ago
Review №169
Rating: 5
Excellent customer service, clean restaurant and fast delicious food!
Date: a month ago
Review №170
Rating: 5
Good job by Miss Maritza, good attention and excellent service
Date: a month ago
Review №171
Rating: 5
Torrie was very helpful and made my experience a pleasant one
Date: a month ago
Review №172
Rating: 5
Excellent, food, sauces, soft drinks, tortilla chips, I would come back a thousand times more and it is 100% recommended
Date: a month ago
Review №173
Rating: 5
Excellent service and very delicious food 10/10
Date: a month ago
Review №174
Rating: 5
This was my first time at this particular location, I have to say it was clean and the service was amazing. Torrie was very kind and had amazing customer service. Greeted us with a smile on her face, and was super attentive.
Date: a month ago
Review №175
Rating: 5
Came through the drive and torrie was very nice and helped me will all I need and the manger Maritza was a wonderful help as well
Date: a month ago
Review №176
Rating: 5
Love coming to this location, great people here at Rockwall. Maritza and torrie!
Date: a month ago
Review №177
Rating: 5
Excellent service from Terrie and Maritza! The Mexican burger was delicious!
Date: a month ago
Review №178
Rating: 5
You are missing out on deliciousness if you havent tried the Regio bowl...Torri (sorry if I misspelled it) is amazing..she enhances your day with her beautiful smile..
Date: a month ago
Review №179
Rating: 5
Very nice staff via drive through! Food is great. Just wish the churros didn t cost so much but overall love it! Maria S was at the window when I ordered and she was super nice!
Date: a month ago
Review №180
Rating: 4
Azarel was great tonight and got me taken care of.
Date: a month ago
Review №181
Rating: 5
Havent been to a pollo regio before as its not really common where Im from in the east coast but damn look at the portion size for all these nachos and 5 tacos we got all for $33. Azarel took care of us and ensure we got everything we needed on this hot and busy day. Come through if you just want to get your quick fix in Mexican food!
Date: a month ago
Review №182
Rating: 5
Very nice staff! Delicious food! Worth the drive from Campbell to Rockwall!
Date: a month ago
Review №183
Rating: 5
The chicken is very delicious! Thanks Maritza!
Date: a month ago
Review №184
Rating: 5
Good job Maritza! delicious chicken
Date: a month ago
Review №185
Rating: 5
Very good attention from María José. I will return to Pollo Regio. Delicious chicken, thank you
Date: a month ago
Review №186
Rating: 5
Exactly work by Maritzas team. Very kind thank you!
Date: a month ago
Review №187
Rating: 5
Very good
Date: a month ago
Review №188
Rating: 5
Azarel was wonderful and had amazing customer service
Date: 2 months ago
Review №189
Rating: 5
Azarael, was very helpful and attending love coming here
Date: 2 months ago
Review №190
Rating: 5
Excellent service from María José!
Date: 2 months ago
Review №191
Rating: 5
Excellent service. Grateful. Thank you Miss Daniela for excellent service.
Date: 2 months ago
Review №192
Rating: 5
María José did a good job, thank you for everything
Date: 2 months ago
Review №193
Rating: 5
Excellent service and atmosphere! Delighted to go to this place the attention of Yorgelis, she is very kind and very attentive!! fast service
Date: 2 months ago
Review №194
Rating: 5
Thanks to Miss Daniela for her attention, I loved the food
Date: 2 months ago
Review №195
Rating: 5
Azarel provided great service!
Date: 2 months ago
Review №196
Rating: 5
I received great customer service from Azarel. Also the food is ridiculously good.
Date: 2 months ago
Review №197
Rating: 5
Excellent service I liked the attention
Date: 2 months ago
Review №198
Rating: 5
I love the food thanks
Date: 2 months ago
Review №199
Rating: 5
Great service from Maritza. Clean restaurant, clean restrooms and great service. This chicken is the best pollo asado we have ever had. We took an hour and a half detour from our road trip to come here today (08/01/2024). This location, however, is the best one we have been to. Definitely worth the drive!
Date: 2 months ago
Review №200
Rating: 5
Torri was an excellent servant she is always happy and in good spirits every time I see her and visit this store location this company needs more servants like her she is a great asset to this company!!!!
Date: 2 months ago