bb.q Chicken Plano Preston

8240 Preston Rd #130, Plano, TX 75024, United States

bb.q Chicken Plano Preston

About the Company

rating: 4.3

The bb.q in our name stands for "Best of the Best Quality", and that's exactly what you can expect from every one of our restaurants. Our Korean fried chickenπŸ— is crispier, juicier, and more tender than anything you've tasted before, and our sauces provide an eclectic mix of flavor. Every dish is the result of both longstanding Korean tradition and modern research and development from our very own Chicken University. It's a tremendous amount of work, but it's all worth it when you take that first bite.

Categories

  • Restaurant
  • Chicken restaurant
  • Korean restaurant

Contact Information

Phone: +1 469-367-0281

Website: https://www.bbqchicken.com/

Address: 8240 Preston Rd #130, Plano, TX 75024, United States

Working hours
  • Sunday: 11β€―AM–10β€―PM
  • Monday: 11β€―AM–10β€―PM
  • Tuesday: 11β€―AM–10β€―PM
  • Wednesday: 11β€―AM–10β€―PM
  • Thursday: 11β€―AM–10β€―PM
  • Friday: 11β€―AM–12β€―AM
  • Saturday: 11β€―AM–12β€―AM

Photos

Reviews

Review β„–1

Rating: 5

Best Korean fired chicken in the DFW!

Date: 5 days ago

Review β„–2

Rating: 5

Date: a week ago

Review β„–3

Rating: 5

We got the gangnam style wings with fried dumplings: it was crispy, juicy & delicious- all at the same time. Friendly staff, & great service. Made for a nice quick bite. We will definitely be back!

Date: a week ago

Review β„–4

Rating: 4

Date: a week ago

Review β„–5

Rating: 5

So good Vegetarian options: Good Food : 5/5 |

Date: 2 weeks ago

Review β„–6

Rating: 1

The original chicken smells like the oil has never been changed. I also ordered Takoyaki, it tastes like microwaved frozen product. So I ended up not eating anything.

Date: 2 weeks ago

Review β„–7

Rating: 5

Date: 2 weeks ago

Review β„–8

Rating: 5

Galbi wings are advertised to be sweet and savory, and they were, but I d say it s a milder taste. Overall really tasty and crispy bone-in wings. The fries were cooked perfect as well!

Date: 2 weeks ago

Review β„–9

Rating: 2

Foods amazing it s always fresh and the right temperature, but I seriously don t know the employees problems they all look like they wanna walk out. I ve had multiple occasions where my water has been empty for more then 40+ minutes which to me seems like common sense to refill, not to mention every employee I ve had take care of me has given me attitude they treat me like I m an idiot I had a young lady go up to my table and say what do you want very rudely then proceeded to literally just stare at us i personally was a little shocked on her tone. i don t get their problems but it s seriously rude and not a good look for this location especially for the fact you spend a good amount of money to eat there. Also they like to pick and choose when they charge ranch which is a $1, not expensive but still.

Date: 3 weeks ago

Review β„–10

Rating: 5

Excellent wings, so delicious. Some of the best weve had anywhere!

Date: 3 weeks ago

Review β„–11

Rating: 1

The lady with glasses had attitude problem I visited at dinner time and she seemed really annoyed and It was clear that she did not want to work at all but It is her duty to serve and give good service toward customer Food

Date: 4 weeks ago

Review β„–12

Rating: 5

Best chicken ever. Seedless oils are awesome. They slow cook with olive oil.

Date: a month ago

Review β„–13

Rating: 4

I recently ordered the spicy chicken wings from bb.q Chicken, and they were absolutely delicious! The spice was just right not too overpowering but enough to give them a nice kick. The wings were crispy on the outside and juicy on the inside. I would definitely recommend them to anyone who enjoys spicy food. Ill be ordering from bb.q Chicken again soon!

Date: a month ago

Review β„–14

Rating: 1

Service is slow Register closed at 9 PM. Even though this place is opened until 930. Asked to pay online by employees Smelled like toilets where backed up Food : 5/5

Date: a month ago

Review β„–15

Rating: 5

Date: a month ago

Review β„–16

Rating: 4

Date: a month ago

Review β„–17

Rating: 5

Great all around place to eat

Date: a month ago

Review β„–18

Rating: 5

Amazing Korean BBQ wings

Date: a month ago

Review β„–19

Rating: 5

Date: a month ago

Review β„–20

Rating: 2

My boyfriend and I visited this location today to pick up some to-go Korean fried chicken from one of our favorite spots. We often go to the Carrollton location by H-Mart. As soon as we walked in, I noticed a strong smell of cleaning products. Since it was late and they were likely closing up, this wasn t a major issue for us. However, the service was disappointing. Ellie T, listed on the receipt as the server/cashier, was far from welcoming. When I asked her to repeat something, she did so with noticeable irritation. The attitude continued when our to-go order was ready she handed the bag to my partner unpleasantly as if she just wanted us to leave and not have to deal with us. While I ll stick with the Carrollton location for future visits, this experience has made me hesitant to return to this one. On the plus side, the wings were as good as ever!

Date: a month ago

Review β„–21

Rating: 4

Very disappointed with the service. The young girl at the front counter was cold and rude when we picked up our wing order. Her attitude made the whole experience unpleasant.

Date: a month ago

Review β„–22

Rating: 1

Date: a month ago

Review β„–23

Rating: 5

We moved to the Plano area 2 weeks ago and have been here 4 times haha, hard to resist such good chicken. The boneless chicken wings are to die for. Highly recommend the Cheesling wings, didn t expect them to be so surprisingly delicious. Amazing and kind stuff.

Date: 2 months ago

Review β„–24

Rating: 5

Date: 2 months ago

Review β„–25

Rating: 5

Date: 2 months ago

Review β„–26

Rating: 5

Date: 2 months ago

Review β„–27

Rating: 4

Date: 2 months ago

Review β„–28

Rating: 1

If i could leave a negative star, i would! I never leave reviews, but in this case, i felt obligated. My husband and I walked in at 8:30pm, they close at 10pm. There was only 1 other customer in the resturant. We sat at a 2 table booth as the 1 table booth was dirty and had soda spilt all under the table. The first lady told us that booth we sat at was only allowed for large parties, we told her the 1 table booth was dirty. Then the second lady approached us to tell us the same the thing, we then told her we would gladly move but the other booth table was dirty. To which she threw/slammed our plates and cups of water and sighed sit wherever as she stormed off. I must point out, there was another 2 table booth available and every other table in the resturant too. It was close to closing time and we would not sit there in peak time. We then got up and walked out and said were good and they didnt even say anything but roll their eyes. But their behavior was honestly rude, and disgusting. The service is shocking and we will never set foot in that place again!

Date: 2 months ago

Review β„–29

Rating: 5

Tried for the first time today and will definitely be back. I ordered the honey garlic wings. These were the best wings Ive had in a while! The restaurant was clean and the staff was friendly too. Looking forward to trying other flavors.

Date: 2 months ago

Review β„–30

Rating: 5

Honey Garlic wings was my favorite. Gangnam style was good too.

Date: 2 months ago

Review β„–31

Rating: 1

Ordered chicken boneless. Waited for the order and asked for sauce. She stated I would need to buy the sauce. Why are you charging $3+ for sauce? I had no heads up that it doesnt come with the sauce. Might want to let customers know.

Date: 2 months ago

Review β„–32

Rating: 4

Excellent food. Weird smell in the restaurant. Staff

Date: 2 months ago

Review β„–33

Rating: 2

Date: 2 months ago

Review β„–34

Rating: 5

Date: 3 months ago

Review β„–35

Rating: 1

they charge you 120% if you were to order their food through a delivery service/app. why does the customer need to be impacted by their wanting to utilize a delivery service. is the food amount any more or the quality any better if you were to pick up vs get the food delivered? so annoying. only cares about money and disregards customers satisfaction.

Date: 3 months ago

Review β„–36

Rating: 1

I dont usually write reviews but I had to- Be warned that the owner/cook is very rude and will yell at you if you complain. One of our order was just plain boneless chicken for our kids- which they had at this and another location before. Kids complained that it tasted weird and was nasty tasting. I tried and had to spit it right out. We informed the waitress the chicken used was bad. She called out owner/cook- old korean man and he was not happy as he came towards us. We explained to him the taste and texture was off but he refused to listen and pretty much told us there is no flavor in the plain chicken unlike the other things we ordered. He took off with our dish n came back with a piece of chicken in his hands yelling at us that plain chicken is my best seller and if you dont like it its a you problem! Then took off again leaving us shocked! We didnt ask for a refund, we just wanted it fixed. Our kids left hungry eating only fries for lunch! They removed the charge without us asking but never again will I step foot at this location again. Such a bad experience for something that could have been easily fixed. Be better Bb.q Chicken Plano Preston!

Date: 3 months ago

Review β„–37

Rating: 5

Date: 3 months ago

Review β„–38

Rating: 5

Date: 3 months ago

Review β„–39

Rating: 2

Date: 4 months ago

Review β„–40

Rating: 3

We placed a takeout order since we love this chain however the food was really delayed. Multiple people were complaining of their orders (takeout and Uber) being delayed. Apart from that, the food is really delicious as long as you don t mind the wait

Date: 4 months ago

Review β„–41

Rating: 4

Date: 4 months ago

Review β„–42

Rating: 1

Chicken is good as usual but seeing a hair in the radish is disappointing.

Date: 4 months ago

Review β„–43

Rating: 4

Date: 4 months ago

Review β„–44

Rating: 1

I came to pick up some food the staff started to have an attitude and tried antagonize me for no reason when i asked for my order. I will never pick up here again to the horrible customer service they welcomed me too. Probably not gonna be coming back

Date: 4 months ago

Review β„–45

Rating: 4

Overall chicken is great. Cheapest out on the radishes so they give you a super small container. I guess because of inflation. Also wish prices could be a bit cheaper. Feel like I need to eat the bone because I paid so much

Date: 4 months ago

Review β„–46

Rating: 1

Customer service . Rude.

Date: 4 months ago

Review β„–47

Rating: 5

Great chicken

Date: 5 months ago

Review β„–48

Rating: 5

Been here a few times now. I was amazed how good this fried chicken was! This is a MUST TRY restaurant. If youre looking for fried chicken (wings/drums/tenders), this is the place to go. Several flavors to choose from.

Date: 5 months ago

Review β„–49

Rating: 5

Date: 5 months ago

Review β„–50

Rating: 5

We went there 2 Sundays in a row. First time for lunch with 2 older women who werent very encouraging. They were efficient but not very Welcoming. We had the Golden Original Chicken & it was delicious, fresh & succulent. We went back the next Sunday & there were 2 Youngsters working. The young lady was very friendly & kindly explained to me the Korean dishes as I had never eaten Korean food before. We took our friends with us as we had enjoyed the chicken so much. They loved it. We had Golden, Original again & Secret sauce. I absolutely love the Golden,Original. If you are looking for freshly cooked, succulent fried chicken this is the place. The waffle fries are very good too.

Date: 5 months ago

Review β„–51

Rating: 5

Some of the best chicken. Crunchy,flavorful, and moist.

Date: 5 months ago

Review β„–52

Rating: 5

Date: 5 months ago

Review β„–53

Rating: 4

Had the spicy original bb wings. Excellent stuff. Will be back to try other flavors. Recommended!

Date: 5 months ago

Review β„–54

Rating: 1

If you want differentiated service tips, do the service.

Date: 6 months ago

Review β„–55

Rating: 5

In a take-out realm, where I proudly stand, lies the secret to the crispest chicken in the land. For crunch that echoes, far and wide, Get your sauce on the side. Back at home, where comforts roam, Drizzle soy garlic, in your cozy dome. Each bite a crunch, a heavenly bliss, In this simple joy, nothings amiss. One of the best fried chicken place in DFW.

Date: 6 months ago

Review β„–56

Rating: 5

Date: 6 months ago

Review β„–57

Rating: 5

That so amazing Place Food okay and service good then atmosphere amazing Food

Date: 6 months ago

Review β„–58

Rating: 5

The garlic chicken wings were very good!

Date: 6 months ago

Review β„–59

Rating: 3

Normaly BB.Q chicken is amazing but Im not sure what happened. My order was very mediocre at best. I hope this was just a one off and I will go back one more time. But for the price BB.Q should be consistently good. This was my favorite Korean chicken irrespective of the price.

Date: 6 months ago

Review β„–60

Rating: 4

very good just way too hot in there

Date: 7 months ago

Review β„–61

Rating: 1

Today I went to eat their fried chicken, the experience service is very bad, the woman wearing glasses is Korean, this woman is very racist to me and my friend two people!! She chewed gum without any smile, and even after I finished the purchase order, gave me a look of disgust, which really made me feel very angry!! We consumers go out to eat just to be served well, but this restaurant is not only racist! Not to mention service!

Date: 7 months ago

Review β„–62

Rating: 1

Cannot find the lunch menu online but want to order to go. Called the restaurant, the lady can hardly speak English, cut my line abruptly. I think she told me to check online if I can hear what she was saying. She refused to tell me on the phone and take my order. Very rude and unprofessional. Will never give them business again!!

Date: 7 months ago

Review β„–63

Rating: 5

Pretty good, chicken is outstanding! Id eat here more often but the prices are a little expensive

Date: 7 months ago

Review β„–64

Rating: 5

I recommend all flavors! But my most favorite is the honey garlic!!

Date: 7 months ago

Review β„–65

Rating: 3

Date: 7 months ago

Review β„–66

Rating: 5

Amazing Korean hot chicken

Date: 7 months ago

Review β„–67

Rating: 4

The staff was welcoming and polite during the brief interaction when picking up. The order was ready by the estimated time. Bold flavors in their sauces and seasonings. The honey garlic and their special sauce were on the sweet side and had a notable garlic flavor, which I like. The crust was very crispy with the white meat pieces having a thicker crust. For the dark meats, they were fairly juicy but o have had juicer Korean Fried Chicken. The white meat pieces were on the drier side and combined with the thick crust, it was more like a chicken nugget candy.

Date: 7 months ago

Review β„–68

Rating: 1

Date: 7 months ago

Review β„–69

Rating: 5

Very friendly staff who are great at explaining the different options The fried chicken is crispy and flavorful The waffle fries are a good side (though a little oily, especially the next day) Vegetarian options: Only the sides (fries etc) - the main menu is all fried chicken Parking: Some parking in front but lots in the back Wheelchair accessibility: Good accessibility for wheelchairs

Date: 8 months ago

Review β„–70

Rating: 5

First time ever ordering here and Im so glad I gave yal a try. Food is delicious! I will definitely be ordering again and referring more people to come eat here!

Date: 8 months ago

Review β„–71

Rating: 5

I m so happy this location opened closer to Frisco! I have never had chicken that tastes this fresh! I have loved this place since I ran across it in 2019 and now I can enjoy it closer to home. Love it love it!

Date: 8 months ago

Review β„–72

Rating: 5

Date: 8 months ago

Review β„–73

Rating: 5

Walked in and was instantly greeted by the kind staff. Place was clean, nice and had a great vibe with some nice k pop music playing. I had the secret sauce wings and they instantly reminded me of KFC throwback BBQ wings (of course they werent BBQ flavored but the texture and the crunch of the chicken was amazing!) Will make this a regular spot.

Date: 9 months ago

Review β„–74

Rating: 5

I ordered hot spicy chicken and cheesling and Ddeok Bokki. It was 100% authentic Korean fried chicken. Food was very fresh. It s much much better than Carrollton location. Servers are really professional. I am definitely going back here. I highly recommend it here. ( soy garlic , honey garlic, cheesling and secret sauce is my all the time favorite)

Date: 9 months ago

Review β„–75

Rating: 1

Warning:The lady Korean and old male worker in there so bad ,so means cursing customer is very rude .this is the first time I ve seen a restaurant treat customers badly !!!!!!!

Date: 9 months ago

Review β„–76

Rating: 3

I used to go this place with my family. We all loved all the chickens there. But I am so sad for the fact that all the chickens started getting spicier and spicier. For now, even original chicken is very spicy. They should notice the customers that original chicken is also spicy or put up some sign on the menu. Pb the cook had been changed. It will be good for spicy lovers, but not for the normal chicken lovers. Definitely not for kids. Kid-friendliness: Nope. Not for kids.

Date: 9 months ago

Review β„–77

Rating: 5

Always constant the best wing in town

Date: 9 months ago

Review β„–78

Rating: 4

If you havent tried korean fried chicken, then you are missing out. Food is good and consistent. Place is always clean. Service is good. Price is a little high.

Date: 9 months ago

Review β„–79

Rating: 1

So, I recently got sick from the spicy and rose bokke and my GF did too. I felt that since we didnt eat most of it after getting sick from it - I should take it back when possible in return for my money back, because Im not wasting money on food that made me sick. I arrived and told him the issue. He proceeds to tell me that I sold over 6,000 wings and nobody told me they had food poison and I told him well what if they dont know it was this place if they dined at multiple places prior that day. However, we had only eaten this place all day. He then was rude and threw the receipt and food away aggressively after telling me that he couldnt give me back my money. I was more upset that he tried to tell me - a Chef, that I didnt get food poison from his food rather than having better customer service. His tone and body language was extremely condescending and rude and I used to go there often, but Im going to spread the word to everyone and make sure this location gets shut down. Dont gaslight your customers when theyre coming to you about a serious problem they experienced after consuming your product. He also told me theres no way I got food poison bc it takes 4 hours to get. Hes a very uneducated man, because it actually starts anywhere between 30 minutes to weeks to get. He gaslit me, refused to refund me back money for my food, and then wrote a $30 credit on a sticky note and stuck it behind the register. I hope nobody else has that experience. This business isnt going to succeed with someone like him running it.

Date: 9 months ago

Review β„–80

Rating: 5

Without a doubt The best wings in the world !!!! I can give 10 stars more !!!

Date: 9 months ago

Review β„–81

Rating: 5

This is some of the best chicken I ve ever had in Dallas today other than maybe one other spot. What s crazy is reheated the next day it tasted even better. Their chicken reheated was better, more flavorful and crispy than most places fresh chicken. absolutely amazing!

Date: 9 months ago

Review β„–82

Rating: 5

Ive never had Korean chicken before and just decided to try it out. I was very confused at first because I didnt realize it was essentially wings. But these are delicious and addictive. The little white cubes that come with the order are a perfect complement to the crispy chicken.

Date: 10 months ago

Review β„–83

Rating: 5

Date: 10 months ago

Review β„–84

Rating: 5

Raining and hungry, decide to enjoy the Korean style BBQ chicken. So many flavors to choose from. The MVP is Cheeselink flavor!

Date: 11 months ago

Review β„–85

Rating: 5

This has to be one of my favorite Korean bbq chicken! Other places I ve tried but I keep coming back to this!

Date: 11 months ago

Review β„–86

Rating: 4

Date: 11 months ago

Review β„–87

Rating: 5

The food was very good. I got the Honey Garlic along with sweet potato fries. The flavor was sweet and you can definitely taste garlic. The sweet potato fries were delicious. Food

Date: 11 months ago

Review β„–88

Rating: 5

I ve had four different flavors here am I love every single one of them.

Date: 11 months ago

Review β„–89

Rating: 5

My favorite chicken spot! Got so excited when I saw it here 10/10 recommend

Date: a year ago

Review β„–90

Rating: 1

Please someone explain to me why Korean ladies always give their customers an attitude when they order something small ( 1 medium entree). If I can t eat much and my husband either isn t that our own choice? I am still spending on your services regardless. We definitely did not appreciate their customer service here. Chicken quality was worse than the Carrollton location. They skimmed out on the sauce, lacked favor, and crispiness. We heard good things about this location, but very much regretted driving out here.

Date: a year ago

Review β„–91

Rating: 1

WARNING: THIS PLACE DOES NOT RESPECT YOUR TIME AT ALL. (Solution at the end of this review) When you place a pick up order: they ll tell you to arrive in 15-20 mins. After you arrive to pay for it, they ll tell you that they had to remake the order for an unknown reason so you re forced to wait an hour and can only offer an apology. I recommend checking out No. 1 Plus Chicken for their amazing Korean Fried Chicken. You won t regret it.

Date: a year ago

Review β„–92

Rating: 5

Date: a year ago

Review β„–93

Rating: 5

Date: a year ago

Review β„–94

Rating: 4

If you are a fan of Korean chicken, this place is for you! I got the Soy chicken and the special sauce chicken, very impressive. It was so crunchy and not too oily. The meat was not too dry. Also, try their Rose Tokbokki. It s a mix between spicy, salty, and chewy. I love it!!! Will come back here to try out other dishes!

Date: a year ago

Review β„–95

Rating: 5

Cheesling is really good

Date: a year ago

Review β„–96

Rating: 5

Their chicken is delicious, everything is hot and fresh, we love coming here, especially the cheese and soy sauce are great.

Date: a year ago

Review β„–97

Rating: 5

The wings are super crispy, but not hard or burnt. Go easy on the spice level, because the level 4 wings of fire are no joke (much hotter than Wingstop ghost pepper)!! Soju and K-pop on the tvs complete the Korean ambiance.

Date: a year ago

Review β„–98

Rating: 5

Its so delicious Seasoned Gangjeong, Honey Garlic Chicken

Date: a year ago

Review β„–99

Rating: 5

I love this place! We go here about twice a month and are never unhappy with our decision. The chicken is always super crispy on the outside and juicy on the inside. If you like boneless; they have the crispiest boneless chicken I have ever had. I always get the honey garlic, but recently tried the Gangjeong and was glad that I did. I also recommend getting the Rose Ddeok-Bokki.

Date: a year ago

Review β„–100

Rating: 4

Chicken is worth the wait! Soy garlic with a side of fries.

Date: a year ago

Review β„–101

Rating: 5

Date: a year ago

Review β„–102

Rating: 5

Date: a year ago

Review β„–103

Rating: 5

Date: a year ago

Review β„–104

Rating: 5

Date: a year ago

Review β„–105

Rating: 3

I didnt think I would go back based on my experience here.

Date: a year ago

Review β„–106

Rating: 5

Everything was soooo delicious even the salt tasted good. Loved absolutely everything, Gangnam style is to die for

Date: a year ago

Review β„–107

Rating: 4

Great place to get Korean fried chicken. Fast service and food made fresh. Got the secret sauce and galbi boneless chicken. Chicken was surprisingly juicy and cooked excellent. Diakon radish on the side was the perfect acidity to break up the meal. Attentive and fast service even near closing time. Highly recommended for Korean fried chicken!

Date: a year ago

Review β„–108

Rating: 5

I love Korean fried chicken If you never tried it before, try now! this location never lets you down. my recommendation is soy garlic, sweet and spicy!

Date: a year ago

Review β„–109

Rating: 5

Date: a year ago

Review β„–110

Rating: 5

Date: a year ago

Review β„–111

Rating: 1

We lived pretty far from this place and order a to go order to pick up. They handed us half of the order. When I got back home and called back they unapologetically called me and asked me to drive back again. Need to do better next time at customer service next time. If someone is incompetent enough to hand me half of the order then I would at least hope someone above the chain is competent enough to make it right. But I guess that s hard to come by these days.

Date: a year ago

Review β„–112

Rating: 5

Overall very tasty korean chicken. Very consistent quality Only wish they had option to order chicken leg only (like the on in Plano) Food : 5/5

Date: a year ago

Review β„–113

Rating: 1

Update: 06.4.23 Cold hard rice and was told 15 min wait after they took the hard rice back. Left us with chicken wings to eat and no other side was offered. It was either eat cold rice or wait for new rice and eat it with cold chicken. Man only offered to better service next time and this time he wanted to get very loud and angry! He was extremely rude and I left very unhappy with the chicken and rice order. I still had to pay and will NOT be back! Complete bad experience no matter how much I spent here over the last year My review 10 months ago! Delicious crispy clean chicken! My favorite is the honey garlic. My husband and I are definitely frequent customers. Great service. Our server Phillip is so kind and quick to get it right away. Andrew is nice too. The chicken is made to order so it comes out piping hot. The fries and cheese sticks are are so crispy and not greasy at all because they are fried in olive oil. My son is the more experimental kind, so we just about had every flavor of chicken so far all good. The only request I would have is please expand the menu with the sides. We look forward to trying more. Thank you.

Date: a year ago

Review β„–114

Rating: 1

Extremely bad customer service skill. Lady needs to learn how to talk nice.

Date: a year ago

Review β„–115

Rating: 5

Date: a year ago

Review β„–116

Rating: 5

Date: a year ago

Review β„–117

Rating: 4

Spicy garlic, cheesling, and soy garlic flavors are great! Some of the best korean fried chicken in Dallas. Service was a bit slow though.

Date: a year ago

Review β„–118

Rating: 5

Date: a year ago

Review β„–119

Rating: 5

Delicious chicken wings, you cant go wrong with that! Make sure you try the boneless cheese ones!

Date: a year ago

Review β„–120

Rating: 1

Terrible help prior to ordering and after I ordered, wasted 17$ w/ ZERO help when i called back on order. Not at all our discussion and took one bite and threw away.

Date: a year ago

Review β„–121

Rating: 3

Date: a year ago

Review β„–122

Rating: 5

Loveee the wings here! Staff is always friendly and the restaurant is always clean.

Date: a year ago

Review β„–123

Rating: 2

Been to many bb.q joints all over. Went last night (Wed 3/15/23) and it was the worst customer service I ve had in a long time. The lady helping us made us feel like we were inconveniencing her, and was extremely rude. On top of that, I was surprised to see the automatic 18% gratuity for large parties. We had 3 young kids and 3 adults; always thought it was automatic for parties of 8 and larger. Makes sense why she could be as bad as she was; she s getting tipped either way. Her loss though, as we usually tip 25% or more for decent service. I gave 2 stars because the chicken was delicious as always; otherwise it would ve been 1 star. Next time, we ll bypass this location and go to one of the other Plano locations.

Date: a year ago

Review β„–124

Rating: 5

Great wings every time!! Our favorites are the Soy Garlic, Secret Spicy, Original BB flavors. Plus waffle fries, cant miss. Take out fav.

Date: a year ago

Review β„–125

Rating: 5

If you want to have an explosion of flavor on your palate and try a delicious Korean fried chicken, I recommend this place. It is without lying the best fried chicken I have ever tasted, the texture, the flavor, the crunchy and juicy, it is an indescribable combination in your mouth. Personally, I think this headquarters is the best, I think there are only 3 in all of Dallas, of the 3 I prefer this one. Be careful, I already tried the others and they taste just as delicious. Dont be confused, the name is bb.q Chicken in lower case. There is another one that is BBQ Chicken, it is another, it is similar but never the same. Personally, bb.q Chicken has the best Korean Fried Chicken, whichever one you order you will be hooked. I love the Boneless Secret Sauce and the Gangnam Syle Wings. You cant miss them. Oh, order everything at once, because the cooking times range between 25 to 35 minutes, play to combine with some chips, some cheese fingers or rice. I order the cheese fingers, I love them. Enjoy

Date: a year ago

Review β„–126

Rating: 4

Date: a year ago

Review β„–127

Rating: 5

bb.q is consistently one of our favorites. We started going to BonChon a few years ago and loved it. Then a coworker turned me on to bb.q. Easily catapulted to our favorite Korean fried chicken. Our favorite flavors are honey garlic ale soy garlic, although we ve had the Galbi and Gangnam flavors and they re both great. My wife was not a big fan of wings and she loves this place. And the wings are impossibly crispy and stay that way even when we order delivery and save them for dinner after we get our baby down for the night. Highly recommend bb.q!

Date: a year ago

Review β„–128

Rating: 1

Ive been disappointed with other bbq chicken locations, but i believed this preston location was the best until today. It wasnt my first time ordering food from here, and other days were excellent. However, when i picked up the chicken today, soygarlic boneless chicken, it was too firm like a stone. I used to work as chef previously and i know exactly what this texture means; overcooked. Most of restaurants tends to keep their misorder for a while. And when they receive the order, the same one kitchen mistakenly cooked, they usually try to reheat. I believe this case was try to reheat by putting it back to frying pot. That resulted the firm texture and it was even hard for me to pick the chicken with plastic fork they provided. I understand you were little busy when i came to pick up my order, but this is about integrity. Dont just throw away your integrity to save ingredients that costs only few dollars. People routinely go back to the restaurant where they have good memories about either food quality or service. You guys just gave up one of them, and its literally telling your customer not to come back. If you guys just want to assume that it is because of the time i traveled from restaurant to my home, i just want to let you know, i live in 6 miles radius. And i waited for your food, which means i was there before you have your chicken ready. Meanwhile, the secret spicy chicken was good. Anyways, i might not going to come back to your location for a while because of the disappointment i had today.

Date: a year ago

Review β„–129

Rating: 5

Favorites are the secret spicy and honey garlic. The flavors here are so much tastier and the chicken is so crunchy and well fried. They make the food as ordered so sometimes it might take a while. Order over the phone in advance if youre wanting take out otherwise the wait can take up to 20 minutes. Also I like this location way better than some of the others. Its well lit and new so it seems cleaner than other locations. Overall, a recommendation for some Korean fried chicken.

Date: a year ago

Review β„–130

Rating: 5

We ordered Gangam style wings and cheese wings which are really good

Date: a year ago

Review β„–131

Rating: 4

Great Korean chicken imo Took awhile for our food tho

Date: a year ago

Review β„–132

Rating: 5

Had the garlic chicken wing today def worth the price. One of the best korean chicken wings i have ever had. Not too saucy, or greesy, really tender. Also got the rose teobokki. My girlfriend and I absolutely loved all of it

Date: a year ago

Review β„–133

Rating: 1

Walked in and got sat down then forgotten. Lady came up to us to ask if we were ready to order and we said yes then she turned around and walked away and never came back. We left after sitting there for 15 minutes with no service.

Date: a year ago

Review β„–134

Rating: 5

The best Korean fried chicken in Dallas. We got the galbi flavor chicken, half and half basket with the golden original and secret sauce; BB wing (spicy golden original) and they were all absolutely delicious. I love that that the chicken was very well seasoned to the core, every bite of it, crispy and juicy at the same time. I d say the star for me was the RosΓ© Tteokbokki. Savory rice and fish cakes in a creamy sauce. This is the best thing on their menu and I m definitely visiting again.

Date: a year ago

Review β„–135

Rating: 5

Date: a year ago

Review β„–136

Rating: 5

Best Korean BBQ chicken! Love it! Beats all others hands down! Our go to place!

Date: a year ago

Review β„–137

Rating: 5

Juiciest, crispiest chicken Ive ever had. Their hot spicy flavor is the best. It has a good amount of heat, but still packs a ton of flavor. The price is also great for the quality and amount of food you get.

Date: a year ago

Review β„–138

Rating: 5

I loved their BBQ chicken, hot wings, and Bokki. Delicious and caters to people who prefer mild to the spiciest. This a store you need to try if you like to get an authentic Korean BBQ chicken experience.

Date: a year ago

Review β„–139

Rating: 1

ZERO if there is an option, RUN AWAY from this place!!!!!! THE MANAGER/ OWNER is RUDE TO THE HIGHEST LEVEL, he flatly refuse SERVICE DOG without even asking for a certificate first, which is against the law. Beware!!!!!!

Date: a year ago

Review β„–140

Rating: 5

Love original spicy and Honeycrispy wing!!

Date: a year ago

Review β„–141

Rating: 5

Date: a year ago

Review β„–142

Rating: 5

As always every client interaction is always a pleasure & adventure. So we found this great new place in Plano! Omg! If youve ever order the chicken wings from your favorite Chinese restaurant & loved them....well say no more....BBQ Chicken is it & has so many flavors to choose from. I tried these little white cubes that were surprisingly called Pickle Relish, but so freaking good! Yes Ill be driving 30 plus minutes to hit this spot up to ultimately try every flavor. Ms P even took in a XX Equis....she said why not?...Shes not driving!

Date: a year ago

Review β„–143

Rating: 5

Great fresh Korean fried chicken. Crispy and great flavor selection. Hot & Spicy is a must try if you can handle some heat

Date: a year ago

Review β„–144

Rating: 5

THE best fried chicken that I have tasted in and around the Frisco/Plano and may be the greater Dallas area! Legendary crispness of Korean fried chicken + insanely flavorful Asian sauces make this a must visit for fried chicken lovers. We tried the Ganjeong boneless which has a nice sweet spicy profile to it with all the saucy goodness. It wouldnt be too spicy even for the mild tongues. The second one we picked up for a mix of flavor + testing the offerings was the Spicy wings. This is like a gourmet version of the KFC spicy wings which was available at one point of time. It is far more nuanced in the flavor than that one and easily a profile that would excite those that like a spice hit! They serve each of the baskets with a small side of pickled sweet radish which I thought was delightful and Infact not just breaks the fried chicken monotony (if at all someone suffers it) but actually acts as a palate cleanser between bites! Since we were very hungry, on entry we had also ordered a portion of waffle fries and corn. The waffle fries were meaty yet crispy and the corn has the nice mayo-ish goodness to it! Overall a top choice for a refreshing take on fried chicken!!

Date: a year ago

Review β„–145

Rating: 1

Horrible service . People are rude and they close at 9:30 pm not 10pm .. I always go to bonchon .. I don t know why I even stopped

Date: a year ago

Review β„–146

Rating: 5

Expected nothing less from bb.q chicken. Reputation well deserved. Chicken had all the crunchy and juicy elements. Well done frying and application of sauce. Will keep on visiting bb.q whenever i crave fried chicken!

Date: a year ago

Review β„–147

Rating: 1

I came in to eat for the first time and was asked if I was there for pick-up or dine-in. I said fine in and ordered. As I waited 2 tables of Asian groups were also sitting at tables. . . One group eating, the other just seemingly hanging out. When they finally brought me my order, I started to open the bag they brought it to me in. When I did, the Asian lady (with her mask on) told me I couldn t eat it there. That it was against the rules. When I asked why the others were still there and eating, they just said it was against the rules. Not sure, but I m pretty sure their rules meant a white guy couldn t eat in there. I just gave them their food back.

Date: a year ago

Review β„–148

Rating: 5

Food is delicious but the price is a bit expensive. They give radish on the side if you order their chicken. My favorite is the galbi flavor and my husband enjoys their honey chicken.

Date: a year ago

Review β„–149

Rating: 4

Date: a year ago

Review β„–150

Rating: 1

Doesn t check their orders for delivery

Date: a year ago

Review β„–151

Rating: 1

I used to love this chicken but on our LAST visit the flavor we loved had changed. ( not good) We took it back to get the regular instead since the recipe had changed. Management was VERY RUDE and pretty much called me stupid. I will never go here again or any of my black family and friends. With the money spent here we all deserve to be respected. There was too much to add here but if you have any problems at this establishment too bad for you. Especially if you are the wrong nationality.

Date: 2 years ago

Review β„–152

Rating: 4

Date: 2 years ago

Review β„–153

Rating: 5

This place is a one of a kind because its just that good. Never had better chicken in my life, but its easy to get burnt out on it if you go too many times haha

Date: 2 years ago

Review β„–154

Rating: 4

Date: 2 years ago

Review β„–155

Rating: 4

Date: 2 years ago

Review β„–156

Rating: 4

Owner has a strange rule where he doesn t like to-go boxes on the tables. This means that you have no option to change your mind and eat in the establishment once you place an order to go. He has even has the rule posted at the establishment. Not sure where but he said he did. He said you can only sit and eat from a plate. Other than that the food was delicious.

Date: 2 years ago

Review β„–157

Rating: 5

Best Korean fried chicken in town period !

Date: 2 years ago

Review β„–158

Rating: 5

Absolutely incredible chicken! Crispy juicy deliciousness! My hubby started bringing home left over from lunch at work and today I got to have it fresh and it is awesome. Friendly staff, clean restaurant, k pop music, and great price for food this memorable. I will be back! At no point did I consider stopping eating to take a photo, sorry, lol

Date: 2 years ago

Review β„–159

Rating: 5

Clean, great service and food comes out quickly and its amazing evevytime. I love the cheeseling

Date: 2 years ago

Review β„–160

Rating: 4

The service was so-so, but the beef rice cake, seasoned chicken, and rose tteokbokki were delicious! I was disappointed that the soy garlic didnt have much seasoning on it.

Date: 2 years ago

Review β„–161

Rating: 1

We originally said we were doing a to go order. Then we sat at a table to wait for our to go order. They literally could ve just said all tables are reserved for dine in . Instead the waitress asked if we wanted to dine in and since she asked we said okay and she set the table which was great. The food was good. Then as we were on our way out the manager yelled at us for changing our mind and deciding to dine in. Keep in mind there were only two other people in the place and it was set up like five guys. Who knew this was a dine in restaurant. Either way it was disrespectful and unnecessary . I won t be coming back.

Date: 2 years ago

Review β„–162

Rating: 1

The food actually tasted really good but the manager there does not have good customer service skills. My experience with him really made us feel uncomfortable and we will not be coming back due to this. This is sad since we really enjoyed the food. That shows you that bad management can really drag a business down. I will say that the server we had was exceptional and she really knows how to treat customers. She needs a promotion!

Date: 2 years ago

Review β„–163

Rating: 5

SOOOO GOOD! I got the Spicy Galbi wings. They were the best mix of sweet and slightly spicy 10/10 would recommend.

Date: 2 years ago

Review β„–164

Rating: 5

Date: 2 years ago

Review β„–165

Rating: 2

Ended up paying 25$ for friend chicken and fries. MASSIVELY overpriced. I ate the crispy skin, but the meat did not seem appetizing... for fried chicken, I recommend Ida Claire - 10$ for much better quality.

Date: 2 years ago

Review β„–166

Rating: 5

One of the best spicy wings in Plano!!

Date: 2 years ago

Review β„–167

Rating: 4

The flavor Spicy Secret has a great taste. The texture of the meat is amazing. It s Crunchy outer with moist inside - just how I like it . Eat the daikon pickle with every bite to wash off the sauce and get a fresh bite every time.

Date: 2 years ago

Review β„–168

Rating: 5

First time tonight. Was delicious! Fresh, crispy and not greasy. Fries are good too. We will definitely be back!

Date: 2 years ago

Review β„–169

Rating: 5

Super delicious and great selection of flavors.

Date: 2 years ago

Review β„–170

Rating: 5

Great stuff

Date: 2 years ago

Review β„–171

Rating: 5

Date: 2 years ago

Review β„–172

Rating: 4

Very tasty fried chicken! Definitely enough food for lunch and leftovers, but keep in mind that youre essentially paying ~$1.30 per boneless wing at lunch and more than that at dinner.

Date: 2 years ago

Review β„–173

Rating: 5

One of the best food in DFW. The SPICY chicken is so hot and delicious

Date: 2 years ago

Review β„–174

Rating: 1

Hate the service if you say anything is wrong with your food the staff will always say you re wrong. Customer is not always right here. I guess it s back to Wingstop

Date: 2 years ago

Review β„–175

Rating: 5

BEST CHICKEN ON THE PLANET!!! Its absolutely amazing. Im addicted to it.

Date: 2 years ago

Review β„–176

Rating: 1

galbi chicken tastes off, we kindly asked for a refund but got responded back with an angry manager.

Date: 2 years ago

Review β„–177

Rating: 5

Date: 2 years ago

Review β„–178

Rating: 5

Probably one of the best fried chickens Ive had. Chicken is always crispy and hot. Havent had any bad experiences, always consistent. Recommend the original but if you like heat the spicy chicken is the way to go. Cant go wrong coming here.

Date: 2 years ago

Review β„–179

Rating: 2

The food here is great, very flavorful Korean fried chicken. I would like to come here more often but I cannot handle the music that they play inside. It is super loud and obnoxious. Obnoxious K-pop music on full blast - small D energy music

Date: 2 years ago

Review β„–180

Rating: 5

Date: 2 years ago

Review β„–181

Rating: 5

Amazing! Crispy chicken. I had Rose Ddeok Bokki, husband had the secret sauce chicken. Very delicious. The only thing I will say is the price of the can drinks with no refills is high. We just stuck with water. Will be coming back over and over.

Date: 2 years ago

Review β„–182

Rating: 3

Sweet potato fries were delicious and tasted freshly made. The golden original was way spicier than expected, more so than the secret sauce, which was annoying because that s what we ordered for the kiddo. The soy garlic was great. By far the best of what we tried. The secret sauce was too much sauce. I would ve enjoyed it a lot more with less sauce. Overall, it wasn t great value for the money.

Date: 2 years ago

Review β„–183

Rating: 5

Date: 2 years ago

Review β„–184

Rating: 2

Food was good. I ll give them that much. The reason for the 2 stars is because they didn t allow me to eat inside at 11:10 pm. She stated that they re closing at 11:30 on there door it s says 12 am. The saddest part is when i arrived to pick up my food I also saw two guests sitting down. I guess she didn t want to clean an additional table. Whatever i ended up eating on the curb as my home was quite far.

Date: 2 years ago

Review β„–185

Rating: 3

Food was not bad but the price for the meal size was bit high.

Date: 2 years ago

Review β„–186

Rating: 1

Be careful to order food from this restaurant for take out. They don t even confirm the customers name and give food. My food has been taken from wrong person and now, I have no food but paid them. Complained but they said they confirmed the customers name, ya.. whatever

Date: 2 years ago

Review β„–187

Rating: 5

Always good

Date: 2 years ago

Review β„–188

Rating: 5

Really great stuff. Very expensive. But I paid it anyway.

Date: 2 years ago

Review β„–189

Rating: 5

Its great place. So delicious. I highly recommend this place.

Date: 2 years ago

Review β„–190

Rating: 5

Love the wings here!! Crispy and cooked perfectly. Flavors are amazing!

Date: 2 years ago

Review β„–191

Rating: 1

Ordered from direct order and paid by venmo. Stated they didnt receive my order even though I showed them receipt. Now I have to dispute transaction and I didnt get lunch.

Date: 2 years ago

Review β„–192

Rating: 5

The best Korean fried chickens Ive had so far. So crunchy from the outside and moist from the inside. Very flavorful and tasty. I love the pickled daikon a lot. Fried chicken with daikon is a great combination. The price is a little bit pricey but with it is definitely worth it. Nice and clean place. Staffs are friendly and attentive.

Date: 2 years ago

Review β„–193

Rating: 5

Super yummy chicken and nice service!

Date: 2 years ago

Review β„–194

Rating: 5

Date: 2 years ago

Review β„–195

Rating: 5

The staff is super welcoming and up beat. B1G1 on all alcohol and the food quality was amazing. Highly recommend giving the honey soy garlic a try! Will be returning often!

Date: 2 years ago

Review β„–196

Rating: 5

Pretty Damm good korean fried chicken

Date: 2 years ago

Review β„–197

Rating: 2

Editing review left few months ago as quality decreased significantly today. Whole chicken half and half we got is dry like biting paper. No i did not leave it to dry - consumed right away after 10 min drive back home. Called the owner to personally deliver this review. He listened and promised improvement. Nice. Will see in the next order.

Date: 2 years ago

Review β„–198

Rating: 5

I ve been here several times and they always deliver. Probably one of the best fried chicken I ve ever had. Golden Olive and Soy Garlic are a must try.

Date: 2 years ago

Review β„–199

Rating: 5

The chicken is perfectly crispy and full of flavor! The honey garlic is our family favorite but everything is delicious here. I ve been to other locations but the Plano Preston location has the friendliest staff. Also, it s tidy and super clean. We can t wait to go back to this one!

Date: 2 years ago

Review β„–200

Rating: 2

Chicken was really fatty, not breast meat. over priced $2.00 for a can drink. Definitely wouldnt come back.

Date: 2 years ago