Cajun Boil Stop *NEW MANAGEMENT*

1110 E Parker Rd #108, Plano, TX 75074, United States

Cajun Boil Stop *NEW MANAGEMENT*

About the Company

rating: 4.0

Cajun Seafood with extra zing

Categories

  • American restaurant

Contact Information

Phone: +1 469-814-0045

Address: 1110 E Parker Rd #108, Plano, TX 75074, United States

Working hours
  • Sunday: 12–8 PM
  • Monday: 12–9 PM
  • Tuesday: 12–9 PM
  • Wednesday: 12–9 PM
  • Thursday: 12–9 PM
  • Friday: 12–10 PM
  • Saturday: 12–10 PM

Photos

Reviews

Review №1

Rating: 1

Won t be going back. Waited 15 minutes just to get our drink order. Had to actually get it myself. Waited another 10 minutes and no one came to take our order. Been going here for 5 years and NEW MANAGEMENT is a joke. They werent busy at all but decided talking and joking around was more important than taking our order. After hearing a couple next to us saying the food is bland now and not worth it, we walked out. This place will be gone in a year unfortunately.

Date: 2 hours ago

Review №2

Rating: 5

This place is under new management and ITS AMAZING. Please take a visit to thus amazing place. The crab was mmmmmmmmmmm.

Date: 3 weeks ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 1

Bad flavor, very few shrimps, unclean and very expensive Try spring valley for good food price and flavor Food

Date: 4 weeks ago

Review №5

Rating: 5

Date: a month ago

Review №6

Rating: 2

Ever since they got under new management it seems like the food has changed the sauce is very bland and watery, they went from selling live crawfish to frozen crawfish which I hate! The staff is ok. But i will not be back due to how the food taste.

Date: a month ago

Review №7

Rating: 1

Date: a month ago

Review №8

Rating: 5

Date: 2 months ago

Review №9

Rating: 5

Very nice people

Date: 3 months ago

Review №10

Rating: 4

Recently went back under new management. Staff much friendlier but prices are RIDICULOUS! ___ We love the flavor at Boiling Stop. It s very garlicky but we like it. Just wish the shrimp were cleaned. They serve dirty shrimp and it s gross so if you don t want to peel and see the dirty veins (poop) in your shrimp, stick w crab legs. I order medium heat and it s just enough. My kids who can eat spicy get mild, which still has some kick. Potatoes and corn on point every time. Service not great but if you re nice to them, they are nice to you.

Date: 3 months ago

Review №11

Rating: 4

Food was pretty good, service was good. Went during lunch time, wasn t packed at all.

Date: 3 months ago

Review №12

Rating: 4

I can t say it s the best service Food is good though

Date: 3 months ago

Review №13

Rating: 1

The food is not good. Is expensive and the waitress never helped us and did the wrong orders.

Date: 3 months ago

Review №14

Rating: 1

Worst experience ever!! Our orders were messed up from the very beginning...after waiting 45 minutes or more for our food, we received orders that were not ours, drinks that were not ordered, and the fish and fried shrimp were severely overcooked and fries were half cooked and cold! The waitress, Esmaralda, had a cold and sneezed on us and into her hands and then handled the food bags!! She needed a mask and should not have been handling food! She was banging food buckets and bottles because she was frustrated... It took an hour to try to get our tickets corrected because they did not know how to work the register! There was a breakdown in communication because the manager could not or did not want to understand what was being said regarding over charges!! The waitress nor management took responsibility or apologized for their mishaps, my daughters birthday celebration was a total catastrophe! This was once a favorite spot for us before the new management, we will never dine there again! I still didnt get my ticket correctly priced!!! This was an awful night... Birthday celebration 6/12/2024 was a bust!!

Date: 3 months ago

Review №15

Rating: 1

We will NOT be returning to this establishment. We have been coming here since it opened YEARS ago, but this new management has RUINED this restaurant. We were a party of 10 for a birthday. We were all on separate checks and told the server from the beginning. The server (Esmeralda) was the problem from the start. She coughed and sneezed multiple times and didn t cover her mouth or go wash her hands. She couldn t answer any question and was entering orders wrong. We had to correct her entering orders incorrectly. The server was placing drinks in front of the wrong person and telling us to divvy out the drinks to the correct people by tasting. She brought 1 persons food and set it in front of them but not ended up being from another table that ordered the same thing so one 1 person got half their order about 20 mins before anyone else at our party got their food. While we waited for our food (approximately 30 mins) she never once came back over to refill drinks. When she came with the rest of our party s orders, she handed bags of the wrong food to everyone and only realized it when another employee came over and said she was giving us someone s to-go order. After collecting all of the wrong food from us, she grabbed more food and was still giving each person the wrong back of food. She had no idea what was what. After about 10 mins of figuring food out and getting everyone the correct food, I again had to ask for refills on drinks. One person in our party had to remind her 3 times for part of his order, which finally arrived after he finished eating everything else. She kept asking a member offing our party if he wanted another beer. He told her multiple times no, he was good, but she brought one anyway. When he said he didn t ask for it, she said, well, it s open now, drink it or give it to someone else . At that point we were just about done eating and asked for a few to-go boxes. She disappeared for about 30 mins. My son in law ended up going to the front and asked for the checks. A while went by and she didn t come back. My husband went to the front and asked someone to have her bring us our checks. No one came. At the 1 hour mark from asking, I went to the front and asked someone to have her bring us the checks. No one came. My husband went back to the front, very irritated at this point and she finally came back. Every. Single. Check. Was. Wrong. When we told her, she couldn t figure it out and told us to figure it out. Each person went to the front to attempt to correct out checks with a manager. We noticed that not only was a 20% gratuity added, but it was added ON TOP OF TAX. we told the manager we wanted the 20% taken off and that we would tip what we felt was satisfactory and they refused saying it s mandatory. We told the manager to correct all the checks and remove the gratuity. He started calling someone on the phone. The server then started cleaning up the table and tried throwing trash into a big trash bin, but it ended up on the floor. She looked at me and yelled see, o have to clean up after you and you don t want to tip me. I gave you perfect service . I said no ma am, your job as a server is to take care of the table. You just threw all the his onto the floor bc you are mad. Nothing about any of your service has been good or correct. Then she began yelling at my sister in law. All of this happened with other customers present in the restaurant. It took 1 hr 25 mins to get our checks paid from the time we asked for the checks to the time we walked out the door.

Date: 3 months ago

Review №16

Rating: 5

Date: 3 months ago

Review №17

Rating: 5

Awesome and beautiful service. Had a good low key laid back vibe. Seafood was good. Service was great!!!! Kid-friendliness: They were patient with my babies!!!!

Date: 4 months ago

Review №18

Rating: 5

This place was really great for boil in the bag Cajun entrees. As a first time trying a boil in a bag dish. I was very satisfied with the experience. Staff was courteous & helpful in explaining the menu options. Great place to try if in the mood to do Cajun boil.

Date: 4 months ago

Review №19

Rating: 5

Under new management. Again!! And we loved it! Flavor was amazing! Food

Date: 4 months ago

Review №20

Rating: 5

Date: 4 months ago

Review №21

Rating: 1

The place looks drab and dark. The waitress did not help at all. She did not know what was on the menu nor how to help us. We asked for a side of sauce and then were charged an extra $3 for each sauce. I was told the manager did not speak English so he couldn t speak to us. The corn and shrimp were overcooked and not worth eating. The sweet potato fries had NO seasoning when I asked for seasoning I was told they don t season the sweet potato fries. I will not be back.

Date: 4 months ago

Review №22

Rating: 5

Love the food and the customer service is great

Date: 4 months ago

Review №23

Rating: 5

Cravings satisfied. Kids Satisfied. Love this place.

Date: 4 months ago

Review №24

Rating: 4

Date: 5 months ago

Review №25

Rating: 3

Crawfish xtra hot was damn good. Definitely spicy but not to bad if u enjoy a good kick. Wife had medium spice and it was about right for her. Good place would definitely come back. Update 2024: Unfortunately I can no longer recommend this place at least for crawfish. Last time we went was very disappointing, crawfish which were marked as fresh seemed to boiled from dead or frozen ones mainly. Plus the price was very expensive. The price is likely not fully in their control but quality is. We may try this place again in the future but for now we are getting our mud bug fix from other places.

Date: 5 months ago

Review №26

Rating: 1

If you looking for louisiana style this is not the place. If from Louisiana like me, when want flavor in the meat. This is more a Spanish spin on the seafood. More of a Hispanic spice and lime flavor

Date: 5 months ago

Review №27

Rating: 5

My family and I liked it a lot. We will definitely return

Date: 6 months ago

Review №28

Rating: 4

The shrimp are a good size, they are just not washed very well, they have a flavor but the rest is fine

Date: 6 months ago

Review №29

Rating: 5

Literally, the best cajun food Ive had in Texas. Outstanding. The staff are friendly and helpful. I was just blown away by how much I loved it. Try the fried mushrooms.

Date: 6 months ago

Review №30

Rating: 5

Date: 6 months ago

Review №31

Rating: 5

The new management will definitely make its mark. Egnasio was our server (might ve spelled his name wrong) but EXCELLENT service, very hospitable. The place is cleaner; food amazing! And they added boiled eggs to the menu 10/10 recommend!!

Date: 6 months ago

Review №32

Rating: 5

Date: 6 months ago

Review №33

Rating: 1

Really bad service! They are only serving table of 4 or more. We waited there approximately an hour an no one attended to us! Never coming back!

Date: 6 months ago

Review №34

Rating: 5

Date: 6 months ago

Review №35

Rating: 5

Came here and enjoyed their Spicy crab and shrimp seafood boil. Food and service were excellent, only suggestions would be including the boil eggs with the boil rather than it being an add on. Aside from that loved the atmosphere!

Date: 6 months ago

Review №36

Rating: 4

Date: 7 months ago

Review №37

Rating: 5

Great place!!!! I always want to come back!!!!

Date: 7 months ago

Review №38

Rating: 5

Date: 7 months ago

Review №39

Rating: 4

Food was delicious. Customer service needs to improve.

Date: 7 months ago

Review №40

Rating: 5

Nice atmosphere, amazing service and the best cajin boil! Yummy!

Date: 8 months ago

Review №41

Rating: 5

Date: 8 months ago

Review №42

Rating: 3

This place is just ok. Their food doesnt have flavor. It was sauced but just didnt have that kick. It was empty for a Saturday night. We went for a friends bday and Im glad because I would of been disappointed if I picked this place. The beer was not cold so we sent it back. Put it in ice not the fridge, big difference!! Food

Date: 8 months ago

Review №43

Rating: 2

This was my first time trying this restaurant. I purchased the Snow Crab Combo - 2 clusters, potatoes and corn. I added eggs for $65.00 and a beer total ticket $74.68. Way overpriced for the taste and quality of seafood!! The food was bland no real flavor and I had medium heat. Corn was over cooked and again flavor less. The bag wasn t tied when it was placed on the table no steam nothing, lDefinitely not like a real seafood boil bag dinning experience. I wasn t given a bucket for trash until I ask and they had no crackers. How can you sell gumbo or seafood of any sort without crackers to eat in your restaurant. They definitely need to figure out the flavors and how to present a seafood boil bad. I would not recommend coming here if you ve had really good seafood boils this isn t that type of experience.

Date: 8 months ago

Review №44

Rating: 5

Come in here all the time every time I get paid love the service the lady s in the front are very nice and always smiling this is my favorite Togo spot whenever I m craving it I live right down the street from here

Date: 9 months ago

Review №45

Rating: 1

Very very disappointed with the food purchased a shrimp boil, shrimp was on the extreme soggy as if it was old or had been sitting in water for a long period of time, first time and last. Just a bit unfortunate.

Date: 10 months ago

Review №46

Rating: 4

Food is good but I feel like they are short staffed. So I recommend it but be patient

Date: 10 months ago

Review №47

Rating: 5

Tried this on a driving by whim and was delighted with the food and service. Very slow on a Monday night, just us dining in and a few take-outs. Food was hot, plentiful, and flavorful (seafood platter / throw down). Place was clean, waitstaff attentive. Will come back.

Date: 10 months ago

Review №48

Rating: 3

Our food experience under new management was not good. Red beans and rice was still good but our shrimp and crab was old and not the fresh seafood broil we are accustomed too as customers since the place opened.

Date: 10 months ago

Review №49

Rating: 5

I come here alot for pick up orders and dine in. The staff is amazing and food is even better. The seafood sauce isn t to salty, which I love. Service is fast and food is consistent.

Date: 10 months ago

Review №50

Rating: 5

Date: 10 months ago

Review №51

Rating: 1

This place is gross what is that tomato sauce taste in your sauce if you don t know how to cook seafood please don t try. And why the crabs taste sooo weird & yuck? Just a waste of $60 dang. Never again

Date: a year ago

Review №52

Rating: 5

All five stars. Amazing experience every time- me and my boyfriend always go on Friday night around 5 or 6 and Sahara is an amazing waitress, she s attentive and so nice. Always asks if you want a refill on drinks and just over all great Waitress. The food is great- when we splurge we get the colossal combo and it s so much food but it s gone every time, when we save, we get the gumbo and it s so filling and it s got little pieces of shrimp and okra that make it so yummy. The sauce they use for the boil is AMAZING. I can Never get enough.

Date: a year ago

Review №53

Rating: 1

We have been coming here over ten years. The name has changed a few times. Unfortunately, the customer service has gone down hill. We continued to go regardless to how bad the service was because the food we do enjoy. It has come time to take this restaurant off our rotation

Date: a year ago

Review №54

Rating: 4

My family and I love coming here every Sunday, and have always left satisfied. You got to try the bag of shrimp with spicy sausage and a spicy level of mild (or hot if you re like me ) sweet potato fries are okay, not as consistent with the crunch, but they pass. The sweet tea is good too with the right amount of sweetness. Other than that 9/10!

Date: a year ago

Review №55

Rating: 1

Please don t go to this place,horrible service,horrible waitress,catfish is not even catfish is the horrible white fish,plus this waitress add 20% tip like she deserves it,never took the time to asked if we were okay if needed anything,do yourself a favor and don t go to this place,if you decide to go you ll regret it.

Date: a year ago

Review №56

Rating: 5

Very good Cajun food not over season not under season just right

Date: a year ago

Review №57

Rating: 5

Awesome food, service and environment.

Date: a year ago

Review №58

Rating: 1

The black lady is extremely rude and the food takes forever and they get mad when making your order wrong and you correct them

Date: a year ago

Review №59

Rating: 1

The food gross seafood boil sauce was nasty the waitress doesn t even ask if you need anything I m guessing because they automatically put a tip on your bill SAVE YOUR MONEY !!!!!

Date: a year ago

Review №60

Rating: 4

Date: a year ago

Review №61

Rating: 5

Season is very flavorful on the combo

Date: a year ago

Review №62

Rating: 4

Food its very good, service not so. Servers have the attitude of they doing a favor to you. Tip its included in the bill, so there is no reason foe them to put an effort on what they do.

Date: a year ago

Review №63

Rating: 1

First time eating here today. The only two workers there were 2 African American women. One of them just stood behind the counter and stared at everyone with a blank daze on her face like she was high or something. The other one did all the work, she was not friendly at all, reminded me of a correctional officer, no smile, very direct, not nice at all. Once she brought our food she never checked on us not once. Also, if they are not going to check on you, I really wish they would let you refill your own drinks. The food was not good. We ordered shrimp in the bags and they tasted like NOTHING even after dipping them in the sauce. We had to put lemon on them just for them to taste like something. Definitely would not return. They also added an automatic 20% tip to our bill, I can see why she wasnt worried about being a good waitress.

Date: a year ago

Review №64

Rating: 1

They never pick up the phone and when they pick up the phone they always put me on hold and then disconnects the line

Date: a year ago

Review №65

Rating: 1

I use to like this place and hadnt been in a while. This aint it. The food was not fresh and too much for 5 shrimp in a shrimp basket. Im highly disappointed. Theyve even changed the sauce smh. Wont be back.

Date: a year ago

Review №66

Rating: 5

Food and service was perfect! We had the colossal, which has shrimp, mussels, sausage, snow and king crab. We also had 6 pounds of crawfish. Im posting a video of the aftermath. Haha! Very fun visit!

Date: a year ago

Review №67

Rating: 1

This place is sooo delish! but definitely could be way better service, this lady specifically with a green bun was rude. we entered and she didn t make eye contact and had an attitude like we werent supposed to come eat there, we didn t get checked on at all and I could tell the people next to us hadn t either because she kept trying to get the waiters attention as she kept laughing at her phone. We were ready to pay as this lady came in asking if they were open ,the waiter then said there s people in here why would we be closed . I then went back in there asking if she was the manager and I got ignored, so if you know I m talking to you let s come n correct cause baby business finna suffer.

Date: a year ago

Review №68

Rating: 1

Online, it shows they open at 12 on Wednesdays. I drove all the way from McKinney on my lunch break on to the find out the dont open till 3pm. Will never be coming back!

Date: a year ago

Review №69

Rating: 5

This is my go to seafood place! Their seafood is so delicious and their very generous with their seasoning. My only complaint is the operating times. They use to be open in the morning and in the evening. Now their only open in the afternoon and evening. I will still order from here but it would be nice to have the option to order around 11a like it use to be.

Date: a year ago

Review №70

Rating: 1

The person at the front is so rude. The customer service was really bad, they talk and they yell at us it got to a point where I had to tell them they dont have to be rude. Very bad customer service and disrespectful

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 1

This restaurant doesn t deserve a STAR first and foremost when we walked in to dine in she immediately said and a tip is included!!! We seated order food ordered Snow Crab they were over season that didn t offer wipes or napkins!!! Catfish baskets are horrible over a mess!!! Shell shack got y all beat needed better cooks and service!! I wouldn t recommend my enemy to eat there

Date: a year ago

Review №73

Rating: 5

The hours have been updated. They are finger licking good! The spicy shrimp combo is my go to w cajun fries! So so good

Date: a year ago

Review №74

Rating: 1

I have NEVER left my crawfish behind but The Boiling Stop was so nasty I hardly ate 4. The only restaurant I ve been where you can t send the food back too. Idk how they are even in business especially with the staffs nasty attitudes 0/10 DO NOT RECOMMEND

Date: a year ago

Review №75

Rating: 1

Date: a year ago

Review №76

Rating: 1

Date: a year ago

Review №77

Rating: 1

Date: a year ago

Review №78

Rating: 1

*****WORST CUSTOMER SERVICE ******* Please don t waste your time going here. My family and I wanted to try this place out for dinner. The cashier was very rude and had a bad attitude. She seemed bothered that we were a party of 7. We arrived at 8:40 and she stated we could not be seated since it was past 8:30 and they do not seat party s of 7 or more after 8:30. They don t close till 10!!! I wish I would have read the reviews before going it seems like a lot of people have had bad experiences.

Date: a year ago

Review №79

Rating: 5

i been eating here for a while i cook for a living in the food industry this place has great food lovely flavor. i only have one problem and one problem only with this place they start putting the chairs up on the table when its close to closing time in front of customers that are still there. to me thats rude they made us feel like they was rushing us to finish our food. we did get there at a decent time 8:00 pm closing time is 10pm. 3 tables remaind occupied and they was putting up chairs all over the restaurant sweeping around customers feet. thats so rude i know you want to get off work but in the food industry thats something you just dont do. that can bury a business or hold it from reaching the peak potential it has. when your last table walk out for the night then start doing that not on top of your customers .take this for what its worth it will make or break a buisness

Date: a year ago

Review №80

Rating: 5

Awesome place to eat!!

Date: a year ago

Review №81

Rating: 2

Someone seriously needs to do something about the hours of operation we have been coming here for a few years and the hours are always a hit or miss it changes constantly and it s not up to par with Google it s about the 5th time I ve went there and they change up the time. It seems like if they close in 2 hours the lady at cash register won t even let you in. It almost seems like who ever is working the register makes their own rules and I don t think that s okay. They need better management if the food wasn t as good as it is the people they have running the place would have had it closed by now.

Date: a year ago

Review №82

Rating: 1

Terrible service, bad faces it took 1 hour to sit us down and once we were seated it took 1 hour to serve us The food is very delicious but the service is terrible.

Date: a year ago

Review №83

Rating: 2

We ve been here multiple times and we love coming here but what happened to us tonight had to be documented. Every time we have the soft spoken gentleman who works there, he is seriously the nicest server ever he s so polite and attentive. However, we ve had this woman serve us once before who was rude and we let it go. But tonight that same woman, yelled TO GO ONLY!!! from across the restaurant the second we walked in. It was 8:30pm, not sure the reasoning behind that but that s no excuse to greet a customer in that manner. I am so disappointed with her attitude and I hope someone addresses it before she runs off any more customers. This experience is honestly making us rethink ever coming here again.

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

This place is the best to have shrimp and crab legs!!! I love it and so does me husband!!!

Date: a year ago

Review №86

Rating: 1

The worst service ever!! She gave us a table that was too small for our party, when we asked to add the small table beside us she refused and asked that we go out of the restaurant and check back in!! With extreme rudeness and very poor customer service. The whole time she was very rude and at the end she added 25% Tips!!! The worst experience ever.

Date: a year ago

Review №87

Rating: 1

My catfish filets though fried crispy smelled bad. Neither me nor my husband could eat any of the filets. Very bad first experience. I won t patronize Boiling Pots ever again!!!

Date: a year ago

Review №88

Rating: 1

BEWARE they charge a tip already to the bill even eating with 2 people. Waitress told us if we didn t want to pay tip we need not to be there. Terrible service. Will NEVER go back!!!

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 1

I walked in looked at the menu & they asked if it was dine in or to-go, told her I wasnt sure she walked to the back & said call me when you decide (she was just on her phone) I understand busy days but it wasn t even busy. Another girl came to the front we placed our order she assumed it was to-go so when we went to sit at a table she said we couldnt go sit, I asked if it was a price change or why not. She just said once its made to-go then we can sit there One star for service nothing else.

Date: a year ago

Review №91

Rating: 1

Poorest customer service ever!

Date: a year ago

Review №92

Rating: 3

The seasoning on the food was okay. The seasoning need more flavor to it!

Date: a year ago

Review №93

Rating: 4

Date: a year ago

Review №94

Rating: 5

aside from the big party seating situation I ve been coming here for years and the food is consistent every time, the waiters and waitresses are always so nice and kind.

Date: a year ago

Review №95

Rating: 5

Restaurant and bathrooms werr very clean, food was appealing and tasty, a good game on tv, good music was on, prices were fair and we enjoyed ourselves. Well be back

Date: a year ago

Review №96

Rating: 5

This place is so consistent with their flavors for crab! I have been going to this place for years now and I m happy their taste hasn t changed. If anything their food tastes even better. I love that their sauce is rich and thick. I always get the 2lbs of snow crab and Cajun fries, which are so delicious. I even tried their catfish which was also delicious. They sure do give you a lot of food. Absolutely love this place and I love to put people on to this gem.

Date: a year ago

Review №97

Rating: 1

Don t try this place Terrible place I tried to call them and order my food and they keep me on hold for 30 minutes So I arrived here and I saw Tattoo lady on bar they talking together and they forget about the customer on the line And I asked her how long more Do you want to keep me on hold she said if you want to order order if you don t want to order leave Customer service zero

Date: a year ago

Review №98

Rating: 1

Management is very unprofessional!!!! Enter at your own risk

Date: a year ago

Review №99

Rating: 5

Delicious, delicious, amazing. Love this down to earth, no frills, chill to get messy place. By the pound seafood that comes in bags to your table with whatever flavor and spiciness you want. Been coming here for over 10 years and still love it.

Date: a year ago

Review №100

Rating: 1

I got the 1lb boiled shrimp med heat and added 1/2 lb sausage. Consistency of sauce was too thick! These are whole shrimp meaning whole head, eyes and all.and not deveined!! It was not a good dish.

Date: a year ago

Review №101

Rating: 1

I went with my family to this place. We were a group of 10, Saturday October 29 at 6:15pm and they won t give us a table because we were a party of 10. They were rude, and when we asked for the manager before hearing us she said I heard everything like she was about to fight us. It was our first time here because we heard the food was good, but honestly what s the point of having good food with horrible service. One -they need to be train to speak better to their customer. Two - let me remind you that having customers is what makes a restaurant successful. Three - work on your customer service and don t be so lazy. You re welcome for the free pointers, you will never get our business. For customers- Please be warn they don t like to serve party of 10 or more.

Date: a year ago

Review №102

Rating: 1

As soon as we walked in we were greeted by the cashier , she asked how many we were and I said 11 . She rudely said we don t take parties over 10 . I told her we were 11 but my grandma was not eating , they still refused to sit us , I really don t know what is going on with this restaurant, it was a great place to eat before and super friendly but now they are extremely rude and I think is because they are understaff , management needs to do something about this or this place will surely go bankrupt.

Date: a year ago

Review №103

Rating: 4

Today is 10/21/2022. The food is good, now is pricey. But I would to decide not came back result the tip now is included For what? 20% in your total. Not good for the customer that means the owner dont like to pay the labor for those employees.

Date: a year ago

Review №104

Rating: 1

Did not want to seat our party even though we wanted to order food immediately, will not seat us because we were missing one person even though restaurant was empty.

Date: a year ago

Review №105

Rating: 1

They pretend to be black owned with black employees but in reality they are owned by Asians. As with almost all Cajun spots in our communities. More than happy to take our money but can t stand us.

Date: a year ago

Review №106

Rating: 5

The food is amazing. It is one of the best seafood thro I have ever eaten. The sauce is killer. We will come back again. I would love to have the recipe to cook at home.

Date: 2 years ago

Review №107

Rating: 5

Sam single-handedly makes the dining experience worth it - amazing service and the best seafood. Regular spot for me

Date: 2 years ago

Review №108

Rating: 5

Literally the best seafood place ever!! I m addicted to it!!

Date: 2 years ago

Review №109

Rating: 5

BEST CRAWFISH IN SEASON AND OUT OF SEASON OUT OF SEASON THEY STILL HAVE LIVEEE CRAWFISH !! XD SO GOOD!

Date: 2 years ago

Review №110

Rating: 1

As soon as I walked in we were not greeted and when I asked to be seated whomever was in the back was like no they can t sit there out then in the back The whole attitude & vibe was horrible SO WE LEFT.. This was my 1st time going & I always try to support but I WILL NOT BE BACK

Date: 2 years ago

Review №111

Rating: 1

FYI they won t sit any parties of 10 or more. The management said even if you sit separately as parties of 5, if they see you talking, they will kick you out. The girl we spoke to was Britney. They used to be good but due to management change they seem to have lost quality in their food and service. Came before 2 hrs before they close on a weekday and they refused to sit us. Many other Cajun places in DFW.

Date: 2 years ago

Review №112

Rating: 5

Date: 2 years ago

Review №113

Rating: 1

Bad service

Date: 2 years ago

Review №114

Rating: 3

The food is always amazing, but the main issue is not with the food, its more about the staff and how they deal with their customers. They need to work a lot on that part!

Date: 2 years ago

Review №115

Rating: 1

My kids and I got horribly sick after eating here. Puked up the crawfish in the parking lot. Called the restaurant to let them know. They told me we needed to go to the doctor before they would do anything about a refund. Worst experience ever.

Date: 2 years ago

Review №116

Rating: 2

This restaurant has changed names/management 3 or 4 times. This current one (now called Cajun Boil Stop) is awful. I ordered the snow crab combo which is 2 clusters. A few of the clusters had little meat in them. It was over cooked and the sauce was just okay. The waitstaff was lazy and not very accommodating when we asked if they could change a tv to a game. The waitress said, Ill ask, but they probably wont do it. We asked them why not and she said bc they were watching the BET awards ( they being the STAFF, not other customers). I would just skip this place altogetber.

Date: 2 years ago

Review №117

Rating: 1

Worst experience trying to buy lunch don t recommend it !!they don t take cash unless is the exact change no Apple Pay and if you say you don t have the change they just point at the sigh and say here it is

Date: 2 years ago

Review №118

Rating: 1

Place closes at 8 pm. Not 930 as their google listing suggests. Rude staff

Date: 2 years ago

Review №119

Rating: 3

I was there yesterday lunch with my wife. It was a so so place. It wasnt bad, but it wasnt good either.

Date: 2 years ago

Review №120

Rating: 5

Very delicious food, very good service

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 5

Not bad first time here

Date: 2 years ago

Review №123

Rating: 1

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 4

Extreme price inflation but the staff is extremely friendly so I rather spend more for the type of service they provide. Restaurant always cleaned and hardly a wait anymore.

Date: 2 years ago

Review №126

Rating: 1

Horrible customer service. Extremely rude management and waitresses. The place has really gone downhill. Will not be returning.

Date: 2 years ago

Review №127

Rating: 1

Rudest experience I ve ever encountered. We decided to leave after 4 separate instances all before being seated. Sad to say they will never earn our business again. What s more sad is they couldn t have cared less. We were patrons for many years and so was my extended family. RIP BOILING POTS/BOILING STOP! We took our $300 dinner to another place in McKinney and they did not disappoint.

Date: 2 years ago

Review №128

Rating: 5

I love it here

Date: 2 years ago

Review №129

Rating: 1

Rude management

Date: 2 years ago

Review №130

Rating: 1

Terrible service, theor attention was not good

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 5

Their Cajun food is very delicious, I always order the pound of shrimp, the potatoes with Cajun taste very delicious, 100% recommended.

Date: 2 years ago

Review №134

Rating: 5

Great food! Awesome customer service! My daughter is addicted and then there s my 82 year old mom. There is always a war at home if we take leftovers! My daughter will sneak in the kitchen and mom hears her breaking them legs! Sauce is perfect! Timely service! And they are extremely friendly with my grandkids! Guess you can say we are regulars! And the music had me moving more than just the happy food dance! I think most reviews that are bad are because some people go in miserable and angry from something else! But Boiling Stop NEVER LETS IS DOWN!!

Date: 2 years ago

Review №135

Rating: 1

Ghetto woman running the place...for far too long, will go out of business soon with her there. According to staff, she is close with the owner...will not be back!

Date: 2 years ago

Review №136

Rating: 4

Favorite place to get crawfish. Chill environment.

Date: 2 years ago

Review №137

Rating: 1

The food is great and all but boy do they have some rudeee employees! I just called and they just told me stop calling this phone we are closed. Well im sorry but i didnt know that and this is not the first time they are rudee to us!!! They should definitely hire new staff.

Date: 2 years ago

Review №138

Rating: 1

Horrible service. The managers were yelling at the hostess for trying to seat my party. We waited 64 minutes for a table then finally left. New Orleans Crab Shack is so much better. Everyone there is so friendly and helpful.

Date: 2 years ago

Review №139

Rating: 4

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 1

Don t waste your time going here.I called around 2pm before going on 2/25/22 and asked about reserving a table for a group of 11 people was told on the phone I didn t need to reserve one and to just stop by. I drove an hour we arrived around 7pm just to be told by the so called manager that she will not be attending us and told me what ever they told me over the phone only applies to the morning shift and walked away as I was speaking to her I will not be returning to this rude and disrespectful place

Date: 2 years ago

Review №142

Rating: 1

Worse place to go to if youre a party of more than 10 people. They will not sit you not even separated. Because they knew we were more than 10 people, they refused to serve us and were very rude about it. Will not come again due to how we were treated. Manager was the rudest of all.

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 5

Excellent

Date: 2 years ago

Review №145

Rating: 1

Rude service once we walked in the door

Date: 2 years ago

Review №146

Rating: 1

I ve been to this restaurant a few times in the past and used to love it. As of late it s left a less than savory impression. This is the 2nd time I ve tried to come in the last few months and the kitchen is somehow closed. The close time is 8:30pm, I ve come at 7:45, 7:35, & 7:50; all of which I was told the kitchen was closed. If no orders can be placed after a certain time, that needs to be posted on the door or somewhere bc it seems to change every time I go in lately. And it s not that the restaurant is busy or packed, these are weekday occurrences. Really unfortunate

Date: 2 years ago

Review №147

Rating: 1

Service is really bad Their new management is horrible we where a party of 13 and the max was 10 so we told them if we can sit in different tables and they said no because Even if we do that you guys are still a party and it s a Saturday and I don t have time for this it ruined my night.

Date: 2 years ago

Review №148

Rating: 4

Date: 2 years ago

Review №149

Rating: 3

Food was great, service was terrible. The waitress walked up to the table with an attitude and was rude the entire visit. I dont often write reviews, but I was fairly upset with the service we were given.

Date: 2 years ago

Review №150

Rating: 5

I almost hate to write this review. I say that because if the word spreads it will turn into that other Boiling place that is so crowded that they wont even answer the phone. And honestly, I think Boiling Spot/Pots is better. The price is a little higher per pound, I believe, but the lack of a ridiculous wait and good service, great food makes it worth any dollar value. My wife and I have been coming here for years and we love the shrimp. We dont do crawfish anymore since we feel the shrimp is the better value per pound. We get the sauce heat level as hot. I order a side of French bread which comes with drawn butter. I dump the drawn butter in the bag of sauce and drip the bread into that! Not diet food. Heat level is perfect for us. Shrimp tends to be cooked perfect every time too. Its been hit or miss at the other boiling place. Im not trying to bash the other boiling place, I love it too but for me this is where I come when Im in a mood for seafood.

Date: 2 years ago

Review №151

Rating: 5

Seafood is generally expensive everywhere, but at least here they measure in pounds so you know exactly what youre going to get. Weve been here 2 or 3 times now and its quickly become a favorite. The service has been great every time weve gone, and theres never been a long wait to be seated. Well be back.

Date: 2 years ago

Review №152

Rating: 1

The server was rude, not friendly at all I guess this lady is working without payment

Date: 2 years ago

Review №153

Rating: 1

The girl who attends the orders named Derriana or at least that says on the ticket, has very little kindness to attend to, I honestly do not understand why they work here if they do not like what they do,I would definitely not return

Date: 2 years ago

Review №154

Rating: 1

Came in at 7:37 was told they don t seat anyone after 7:30 but that isn t mentioned on their website google information or anything. When asked to speak to the supervisor was rudely spoken to saying they don t have to tell anyone that meaning people waste their time driving all the way to their business to be turned away and very rudely at that. I just saw a whole family go in at 7:43 and get seated to eat with no issues. Interesting how this works. Never again.

Date: 2 years ago

Review №155

Rating: 1

Couldn t even seat a party of 9. Made us leave

Date: 2 years ago

Review №156

Rating: 1

Horrible service. Well we weren t even served. Told my party we can t serve you even if we split tables. Drove all the way from DeSoto for daughters birthday. Sad

Date: 2 years ago

Review №157

Rating: 2

I ordered red beans and catfish with butterfly shrimp. The red beans (which were in a plastic container) had about a 1/4 inch of grease sitting atop them. The shrimp was burnt. The fish wasn t cat, it was swai and it smelled weird. The fanta was good tho so i added a star for it and the hush puppies.

Date: 2 years ago

Review №158

Rating: 4

The wings are the best I ve had. My family loves their seafood!! The only downfall is that when you dine in, the server only brings your food and drinks (only 1 round) and after that they don t check on you if you need anything. You have to call a server instead. They also charge 12-15% tip from your bill, which I don t mind but I also expect the server to serve us.

Date: 2 years ago

Review №159

Rating: 5

Love their combo shrimp is the best..

Date: 2 years ago

Review №160

Rating: 4

It was my first time trying it out. But it was delicious, the staff is friendly.

Date: 2 years ago

Review №161

Rating: 5

Date: 2 years ago

Review №162

Rating: 3

Date: 2 years ago

Review №163

Rating: 5

Me and my husband went here for the first time, because we were in the Plano area. The young man (Im sorry I dont remember his name) that helped us did a great job. He was the only person that we saw working tables that day. The food prices were more expensive then what we saw on the Internet, and we know thats happening everywhere due to COVID-19 and staff shortage. It was still worth it. We would go back.

Date: 2 years ago

Review №164

Rating: 5

We enjoyed the Shrimp and Crab Combo along with the Fried Shrimp and Fries. My family and I have been eating here for years. The Cajun Sauce is not like the New Orleans Cajun taste but it is still really good. The staff is always really friendly & I personally enjoy the open environment and how the staff interacts with each other, which gives the customers better service. You cant go wrong trying this place. There is normally a little wait but its worth it. We have had over the years most of what is offered on the menu so its safe to say we recommend this place..

Date: 2 years ago

Review №165

Rating: 4

Date: 2 years ago

Review №166

Rating: 5

Love going to this place! Our waiter, Sam, is the best!! Couldnt find a much nicer person. They do have new operating hours. I posted them just now.

Date: 3 years ago

Review №167

Rating: 5

Great flavor

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 5

Date: 3 years ago

Review №170

Rating: 2

My waiter was greatness, BUT shrimp in a sauce based with marinara was not for me they need to switch that up, because it s a no

Date: 3 years ago

Review №171

Rating: 1

Date: 3 years ago

Review №172

Rating: 4

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 1

Worst gumbo. Two spoonfuls, was two too many.

Date: 3 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 4

Great price for great taste !!!

Date: 3 years ago

Review №177

Rating: 5

We ve tried other places for boiled seafood, but this place has set the bar so high.

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 5

Delicious! Hot!!!! Great customer service...Very good seafood...

Date: 3 years ago

Review №180

Rating: 5

Our waiter is simply spectaular! His level of attentiveness is unmatched. The seafood is good but the waiter is the best. Keep up the great work! It does not go unnoticed or unappreciated.

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 5

Good food

Date: 3 years ago

Review №183

Rating: 5

Hampton is the best server, great customer service and always attends us well. The shrimp and crab legs are the best! My boyfriend and I don t go anywhere else but here to eat seafood

Date: 3 years ago

Review №184

Rating: 5

Service is awesome and food is delicious My family and I love this place. Great for the family and date night as well.

Date: 3 years ago

Review №185

Rating: 4

Boiling pots has a great crawfish recipe. I always enjoy it. Ordered to go this last time and it would have been nice for bibs to be included in the to go order. But overall, food is great!

Date: 3 years ago

Review №186

Rating: 1

Update:I will not delete my last post because it still stands, that manager Sahara is incompetent and I hope does not work there anymore. Yesterday I went for my nieces bday dinner, her choice to go not mine, and I can say the service was AMAZING by Sam. Poor guy was literally working alone, besides the cooks in back. He answered phones and brought drinks and took orders and cleaned, etc all alone. The AC is out there so it was pretty warm, but not too bad. He gave great service and was so respectful and prompt. I will definitely go back if he is there. He is the kind of person that needs to be the manager there not the horrible lady that seems to be the main issue in all the bad reviews. Oh and of course the food was amazing, but was there ever a doubt! If I could give negative stars I would. The food at the establishment is good.. But the staff is horrible and not worth giving your money to. We went yesterday for a birthday dinner. My daughter was turned away because we had more than 6 people in our family. Not to mention we called ahead of time, told the female who answered (Derrionne) we had 11 people, and were told its first come first serve, NEVER told we wouldnt be served if more than 6, AND told theres a sign on the door, a door that was propped open and sign wasnt even visible. I walked in to just ask to be seated separately, and I didnt even get to the counter before Sahara (shift manager) put her hand up and said Nope were not doing it. Extremely ghetto and unprofessional. We were ok being seated separately, there werent even people really in there, she was just being lazy and didnt want to serve us. And her co-workers seemed like they didnt agree, but had no choice. Again we were ok with not being seated together, but the way she spoke to us was so rude and unprofessional. I get thats probably the only place she has a sense of power, but get over yourself really. Weve been to this place many times and service has gotten worse. Ill definitely make sure this establishment gets all the negative reviews possible and they know how this company allows their customers to be treated by a lazy, ghetto shift manager so badly. Do better boiling stop, youre going to lose many customers. I will say the only person who was professional and genuinely seemed like he didnt think we should be turned away was Mihkya, he seemed to be the only person with a sense of care there. 11 people turned away, instead of separating us and getting our business, during these times. Wow. We went on to spend a lot of money with someone else who deserves it, they welcomed us into their establishment and treated us so well.

Date: 3 years ago

Review №187

Rating: 5

Best place for crab hands down!!!

Date: 3 years ago

Review №188

Rating: 5

There food is amazing!!! Best place to try seafood

Date: 3 years ago

Review №189

Rating: 5

I love this too rich every Saturday we come to enjoy as a family excellent service from the person who attends us

Date: 3 years ago

Review №190

Rating: 5

Been everywhere for boiled seafood and crayfish. Found this place and been regulars ever since. Menu takes a little getting use to. Just tell them what you want and they will accomodate you. Great staff

Date: 3 years ago

Review №191

Rating: 4

Great food, slow service!

Date: 3 years ago

Review №192

Rating: 5

The best seafood boil in texas...love this place

Date: 3 years ago

Review №193

Rating: 5

Hidden gem, great food!

Date: 3 years ago

Review №194

Rating: 1

Tables available, but the servers would not seat me and my family of 6 because they wouldnt be able to handle the amount of people, while they did indeed take 2 families of 10 each. So disappointing, I always wanted to eat here. Not anymore.

Date: 3 years ago

Review №195

Rating: 1

This establishment is a sorry excuse for a restaurant. Emory tables, but couldnt seat us because it would be too much work for the servers.

Date: 3 years ago

Review №196

Rating: 5

The crawfish and shrimp were delicious. The mild sauce was full of flavor and the medium sauce had just the right amount of heat. We really enjoyed it and will definitely be back! We didnt try anything else but I cant wait to try the fried pickles.

Date: 3 years ago

Review №197

Rating: 5

The food was fresh and outstanding. I loved the service and want to go back soon.

Date: 3 years ago

Review №198

Rating: 1

Last couple times the Catfish & Sweet potatoe fries were overcooked

Date: 3 years ago

Review №199

Rating: 5

Whew, I finally found me a seafood place lawd everything was good from the crawfish,corn, potatoes,shrimp,fish, and Cajun fries. Me and my family definitely recommend this place and will be back.

Date: 3 years ago

Review №200

Rating: 5

Great

Date: 3 years ago