SERVPRO of Southwest Lubbock

Review №1

Rating: 5

As a former Servpro employee with a different franchise, I was glad to use them for my cleaning service. I needed the seats cleaned on my vehicle for an upcoming road trip. They were on time, friendly, and did good work. The seats came out great and my vehicle smells better.

Date: 4 weeks ago

Review №2

Rating: 5

Awesome team! Responsive, fast, and excellent work. Wouldn t use anyone else!

Date: a month ago

Review №3

Rating: 5

Great service and follow up! We will use again!

Date: a month ago

Review №4

Rating: 5

Servpro is the top of the line in their business. Very dependable, honest snd trustworthy. They will take care of your needs!!

Date: a month ago

Review №5

Rating: 5

We had a terrible flood in our house. Allstate said to call Servpro. They were out to our house in 30 minutes. They have been great to work with answered all of our questions and done a great job putting our house back together. We are very pleased with them.

Date: 2 months ago

Review №6

Rating: 5

My name is Armando Marin Jr on the 7th of July 2024 it rained so bad that it got flooded , my stepdaughter s vehicle was stranded across the street from Service Pro. I asked my stepdaughter to leave a note with my number in the morning. Needless to say I received a call from the owner of the house who was belligerent however, I understand his frustration. I respect the property so I had to rush immediately over there from work, the plan was to get it during my lunch hour, not nowhere to go. I spoke with the front desk lady. Her name is Rachel super sweet super kind super nice. She allow me to park my daughters vehicle and retrieve it after work. I ve never used this Services before if she is nice to me and I m not a customer I can only imagine how her and the rest of the employees treat their customers . Kudos to that company and their employees Miss Rachel you are such a beautiful person. May God bless you in a special way..

Date: 2 months ago

Review №7

Rating: 4

Date: 3 months ago

Review №8

Rating: 5

The ladies and gentlemen that work here are truly remarkable! The response time and impact of ServPro is exactly as you would expect from such a firm but the care, expertise and attention to detail equate to what you hope from such a firm but rarely receive. They are the real deal and never seemed to lose their friendly disposition even as they trudged through the muck that they were there to remove. Never mind that but their reaffirming response to our muck when it happened again a week later speaks to the task oriented nature and sense of purpose that the members of their team all share. There may exist a less expensive resource for such a dirty task but none as comprehensive or qualitative, I assure you. Our church is grateful for ServPro and its team from beginning to end!

Date: 4 months ago

Review №9

Rating: 5

What a wonderful locally owned company to work with ! The staff is outstanding, courteous, knowledgeable, cleanly, hard-working! They truly go above and beyond for their community and clients and vendors !

Date: 4 months ago

Review №10

Rating: 5

Crews are always extremely helpful and explain everything in a way I can understand. My house always smells so fresh after I get a carpet cleaning!

Date: 4 months ago

Review №11

Rating: 5

SERVPRO of Southwest Lubbock delivered exceptional service! From their prompt response to their thorough cleanup, their team exhibited professionalism and efficiency. Highly recommended!

Date: 4 months ago

Review №12

Rating: 5

SERVPRO of Southwest Lubbock provided exceptional service! Quick response, thorough restoration, and a team that truly cares about their customers. Highly recommend!

Date: 4 months ago

Review №13

Rating: 5

I definitely recommend them!

Date: 9 months ago

Review №14

Rating: 5

I have called Servpro of Southwest Lubbock for carpet cleaning services, multiple water damages, and for air duct cleanings for the last ten years! Their crews are always professional, knowledgeable and courteous! They live up to their words of Like it never even happened!

Date: 10 months ago

Review №15

Rating: 5

Mr Flores and Blake, Casper worked hard to clean a/c return air

Date: 10 months ago

Review №16

Rating: 1

We called to have SERVPRO come out and look at the mold that was growing on the baseboards of our livingroom. He came in looked around the room. Walked outside to look at the outside wall and came back in. He told us that its probably coming from the roof, which is not the case since it is only on the baseboards no other part of the wall is wet or moldy. And gave us the quote of $3500 to demo the bottom 24 inches of our wall. And that they wouldnt be able to do anything else. From the time he rang our doorbell to the time he walked out it was 4 minutes. The quote was free, but dont waste your time, just get a quote from anywhere else.

Date: 10 months ago

Review №17

Rating: 5

Gage was fantastic with our restoration project. He was always kind and professional and went out of his way to help us.

Date: a year ago

Review №18

Rating: 5

When my house flooded, SERVPRO s team extremely helpful from start to finish. They were extremely helpful and got the job done quick!

Date: a year ago

Review №19

Rating: 5

ServPro was the first place I called when there was a water issue at LakeRidge Country Club. They were professional, timely and responsive to our needs. Will most certainly use them for any and all future needs.

Date: a year ago

Review №20

Rating: 5

Date: a year ago

Review №21

Rating: 5

ServePro was prompt and attentive after a busted pipe flooded our shop. Their technicians were knowledgable and explained everything thoroughly. We would highly recommend them for any water damage issues.

Date: a year ago

Review №22

Rating: 5

SERVPRO treated our water damage in our house quickly and efficiently. Great quality service and kind people!

Date: a year ago

Review №23

Rating: 5

Date: a year ago

Review №24

Rating: 5

Date: a year ago

Review №25

Rating: 5

SERVPRO is the way to go! When I was in need of help, their team was extremely responsive and helpful. An outstanding company that does an outstanding job.

Date: a year ago

Review №26

Rating: 5

As a new homeowner, I did not know where to start when we ran into some flooding issues. SERVPRO was extremely helpful and made the entire process a breeze. Definitely will use again if we run into another issue.

Date: a year ago

Review №27

Rating: 5

Had a wall leak I thought it was ok but called anyway. I could not believe how much water came out after they set up. It turned out to be the best money I could have spent. They are the pros.

Date: 2 years ago

Review №28

Rating: 5

I have used SERVPRO several times. They are amazing and my go-to when disaster strikes, such as hail on my roof and my office flooding when pipes burst in my ceiling after an ice storm!

Date: 2 years ago

Review №29

Rating: 3

Date: 3 years ago

Review №30

Rating: 1

Date: 3 years ago

Review №31

Rating: 5

Date: 3 years ago

Review №32

Rating: 5

Date: 3 years ago

Review №33

Rating: 5

Had carpets cleaned, and they did an outstanding job. House feels better.

Date: 3 years ago

Review №34

Rating: 5

Date: 3 years ago

Review №35

Rating: 5

Date: 4 years ago

Review №36

Rating: 5

Date: 4 years ago

Review №37

Rating: 5

Date: 4 years ago

Review №38

Rating: 5

Needed my carpets cleaned before I had company over for my wedding this weekend. Without hesitation they came out cleaned the carpet and even move a couple of pieces of furniture that were too heavy for my fiance to move. As a former employee of Servpro I can honestly say they are consistent with their training and professionalism. Thanks again

Date: 5 years ago

Review №39

Rating: 5

The Crew arrived on time. They explained everything carefully. Before starting, the foreman in charge of the Crew inspected our family room carpet and opined that we NOT clean it but instead replace it. I was impressed. However, they did clean and treat the four bedrooms. I was very impressed with the work.

Date: 5 years ago

Review №40

Rating: 5

I had a water leak at my home. SERVPRO provided outstanding service in getting my kitchen floor removed and dried.

Date: 5 years ago

Review №41

Rating: 1

Date: 5 years ago

Review №42

Rating: 1

Date: 5 years ago

Review №43

Rating: 5

Fast, friendly, and always professional!

Date: 5 years ago

Review №44

Rating: 1

Date: 5 years ago

Review №45

Rating: 5

Date: 5 years ago

Review №46

Rating: 5

We called Servepro after we had a window bust and was left with a bunch of snow and water damage. They were quick to answer and quick to the job. They are very professional and did an excellent cleanup and dry down on our building!!

Date: 5 years ago

Review №47

Rating: 5

They cleaned my couches within 2 hours of me calling them and they did an amazing job!

Date: 5 years ago

Review №48

Rating: 5

Wonderful company to be with and does amazing work!!

Date: 5 years ago

Review №49

Rating: 5

Date: 5 years ago

Review №50

Rating: 5

This place is always a go-to for me!! The staff are all so sweet and professional!

Date: 5 years ago

Review №51

Rating: 5

Always wonderful to deal with! Great service and people!

Date: 5 years ago

Review №52

Rating: 5

Date: 5 years ago

Review №53

Rating: 5

Servpro and their staff are amazing! We had a fire at my store and if it weren t for Jennifer and the other staff Servpro I might have gone off the deep end! They did awesome!

Date: 6 years ago

Review №54

Rating: 5

Date: 6 years ago

Review №55

Rating: 5

Date: 6 years ago

Review №56

Rating: 5

Love the staff and service. They have always made me feel important. Quick and easy to use.

Date: 6 years ago

Review №57

Rating: 5

They only came to give us a quote and to diagnose the problem but they were quick, efficient and cost Effective

Date: 7 years ago

Review №58

Rating: 5

The staff at SERVPRO of Lubbock have been incredible to work with. They are truly committed to supporting our community.

Date: 7 years ago