Golden Chick

Review №1

Rating: 2

No comment

Date: 4 days ago

Review №2

Rating: 1

Date: 6 days ago

Review №3

Rating: 1

Go to grab dinner for the family around 6. Pull to the drive thru and start ordering tender family combo with mashed potatoes and Mac. She states theyre out of mashed potatoes for the day- seems a little odd, but fine. Ask for okra instead, oh were out of that too. Im confused, how are you in business if you dont have any of the items on your menu. Ended up saying forget it and leaving.

Date: a month ago

Review №4

Rating: 5

Had alot of flies

Date: a month ago

Review №5

Rating: 5

Good chicken

Date: 2 months ago

Review №6

Rating: 4

Date: 2 months ago

Review №7

Rating: 1

Always out of menu items and understaffed. Went in the other day and the cook was off for the next hour , and I guess the cashier can t cook so they only had what was already made available. Several times the food missing from drive-thru order. Half the tables inside are inaccessible and the other half are dirty.

Date: 2 months ago

Review №8

Rating: 1

Ive ordered delivery from here a few times, most of the time the order is either wrong or there are items missing. Ive also been here in person a few times, folks Ive interacted with are just lazy. Id steer clear of this Golden chick and the one off of 740 airport freeway. At least only go there in person so you can get what you pay for.

Date: 2 months ago

Review №9

Rating: 2

I got delivery and was surprised to find FIVE pieces of okra in my side of okra . I understand inflation is a thing but the lack of food for the amount I paid is OUTRAGEOUS

Date: 2 months ago

Review №10

Rating: 2

Got some chicken tenders today. It was neither tender nor spicy!

Date: 2 months ago

Review №11

Rating: 5

I eat her a lot of my its close to my house

Date: 2 months ago

Review №12

Rating: 1

They closed 8pm

Date: 3 months ago

Review №13

Rating: 4

Date: 4 months ago

Review №14

Rating: 1

I have been up working since 3am this morning. I am extremely tired and hungry. I hadnt eaten all day and wanted Golden Chick. I usually go to the one on Beach St. but I thought I would try this one because it was on my way home at around 3:45pm. Bad decision. I pulled up to the drive-thru menu and was trying to see what my husband wanted (so, I was on my phone with my windows up). Once I found out, I rolled down my window and politely said hello and that I was ready to order. I did this a few times with zero response for about a minute or two. Then I pulled around to the drive-thru window, presuming that perhaps the location wasnt open, and I saw a few workers there. I sat there at the window waiting for someone to come to the window, but I was ignored for a good 5 minutes. By that time, I was on the phone again with my husband to see if he wanted something else. The lady inside, finally, came to see what I wanted at this time. Since I was starving, I went ahead and placed my order. Got home, sat down to eat with my husband, and the first thing I noticed was that the chicken wasnt as golden as I am used to. It was over fried. Then our green beans were old, dark green and shriveled. And there were a couple of plump good ones mixed in. I ate it anyway because, as I stated earlier, I was starving. Then I bit into something hard, spit it out, and found this thing. I have no clue what it is. Almost bone...almost a hard rubber, I dont know. But, I was extremely disgusted and disappointed. I was a GM in the food industry for years prior to my current job and I know the importance of making sure the customers are taken care of, the food is kept fresh and properly made to company standards, and that the atmosphere and vibe of the employees are inviting, welcoming and friendly. I will never come to this location again. P.S. When the woman came to the window, I mentioned that I had been calling out at the menu speaker, and she responded with a smug attitude and stated that she had asked if I was ready to order when I first pulled up. I let her know that I did not hear her. And the whole exchange left me assuming that she heard me calling out at the menu and purposely ignored me. I do not usually leave bad reviews, but I felt the need to say something. $30 of my hard earned money wasted... P.S.S. The woman who tended to me did end up being kind and professional towards the middle and end of it all.

Date: 4 months ago

Review №15

Rating: 5

Very friendly employees.

Date: 5 months ago

Review №16

Rating: 1

I show up at 8pm and the door is already locked and the worker inside saying they re done for the day! What kind of business is this?

Date: 5 months ago

Review №17

Rating: 3

Date: 5 months ago

Review №18

Rating: 5

Date: 6 months ago

Review №19

Rating: 5

Great chicken but really this review is for debra. She was so kind and cheerful despite her dealing with the system being down. she was able to get everything handled quickly despite the storm knocking out the system. Very sweet & professional, i left with a smile on my face.

Date: 6 months ago

Review №20

Rating: 1

Place was closed even though it said open online, and the hours on the door showed them to still be open.

Date: 6 months ago

Review №21

Rating: 1

Date: 7 months ago

Review №22

Rating: 1

Was served old cold chicken, cold fries, and flat soda today. Took the 2 meals back immediately and was told with attitude that they dont do refunds. DO NOT EAT HERE. Came at lunch time on a Sunday..... Not a dead time.

Date: 7 months ago

Review №23

Rating: 5

Good food. Good service

Date: 7 months ago

Review №24

Rating: 1

Cook made spicy tenders but I ordered org. Get home and the tenders are burnt and I can taste the spice. All they did was re-fry the chicken. I knew it was a bad call when no one pulled up to order in 10 min. DO NOT EAT THERE!!

Date: 8 months ago

Review №25

Rating: 1

This location is always running out of chicken for some reason. Runs terribly. Watch them come and reply to me with a copy and pasted message they sent to everyone here

Date: 9 months ago

Review №26

Rating: 4

Date: 9 months ago

Review №27

Rating: 1

This place is literally awful. 6pm not chicken ready. Oh we ran out of roasted we only have what s on display . Oh really? So why don t you close your door. This is my second bad experience at this place. Never will bother again. I hope the close this place soon.

Date: 10 months ago

Review №28

Rating: 1

Sat in the drive thru and was asked to wait with only 2 cars in front of me 10 mins went by..... then 20...... honestly just go to a different chicken place that actually wants to serve customers..... definitely not the list location Service : 1/5

Date: 11 months ago

Review №29

Rating: 1

Lady who took my oder was very rude. I live 3 mi uses away and my food was cold by the time I got home. Very disappointed!!!

Date: 11 months ago

Review №30

Rating: 5

Food was fresh and hot. Customer service made me think I was at Chick-fil-A., but the chicken is definitely better. Definitely a good experience.

Date: 11 months ago

Review №31

Rating: 5

Really good food here !! Love it

Date: 11 months ago

Review №32

Rating: 5

Date: 11 months ago

Review №33

Rating: 2

Im only giving this restaurant 2 stars because the sides and the fish was decent, otherwise it would definitely be a 1, the chicken was way over cooked, most of it I threw away because the crust was so hard and the breast was chewy, the sides at least was seasoned good and 1 thumb up to the coleslaw its better than what Ive been tasting recently, I wont be back to this location but may try another location to see if they know how to fry chicken properly

Date: 11 months ago

Review №34

Rating: 5

Love that chicken. Service was great. The family sides seem smaller than they used to be but they ended up being enough for our fam.

Date: a year ago

Review №35

Rating: 1

Will not be going here again. Customer service is the worst!

Date: a year ago

Review №36

Rating: 5

Date: a year ago

Review №37

Rating: 1

if by atmosphere you mean connected to a gas station and the employees of Golden Chick literally SMOKING CIGS OUTSIDE THE ENTRY OF THE GC than DISGUST. this place is nasty and i d starve over eating there again. the staff is trashy, unkempt, and RUDE/ ghetto. like this is the only place that will hire. and it s true. it s literally so gross seeing ppl outside smoking (i go to the gas station a lot bc it s by my house) and it s repulsive. is the management ok with this? prob.. bc they do it too. smoking outside and then working with food?!!!! gross!

Date: a year ago

Review №38

Rating: 5

Date: a year ago

Review №39

Rating: 1

I will starve before I go back to this Golden Chick. I came here on Monday, June 5th around 9:45 pm. The person who took my order was beyond rude. I just said maybe she s young and that the way she talks. When I got to the window to pay she didn t say anything. Nothing! Didn t repeat the total or the order just held her hand out for me to pay her. I did. I waited in the car for about 5-6 mins and she said they didn t have any food. She seemed somewhat sincere about it. But I couldn t do nothing but wonder if she was lying. I didn t get any food which now I m grateful. She gave me a refund in cash back and I left. These kinds of folks will cause you to lose business, well at least my business. I went to your website first with no response so now I m posting it here.

Date: a year ago

Review №40

Rating: 1

This location messed up on my online order and I called and the lady said the cook was gone and she would leave a note and to come back tomorrow. Well I went and showed the manager, Rosalind, my order was messed up. I showed her the receipt and I brought the wicked wings back because they didnt add any seasoning. She got an attitude and said she didnt see a note from another manager to remake the food. I told her I cant help it because neither the manager or the cook did their job but she could clearly see the wings didnt have the season therefore they werent the wicked wings on my receipt. She remade the order and I told her instead of getting an attitude she should be apologizing because my order was wrong. She said she normally apologizes but there wasnt a note about me getting the wrong order. Huh, that doesnt make sense. I told her that she forgot my rolls and she got mad and said she wasnt giving them to me because I told her she shouldve apologized for my order being wrong. I asked for my money back and told her she could just have to food. She refused to give it to me. I called corporate and they said since it was a franchise the owner would call me. Well needless to say he has yet to call. DO NOT VISIT THIS LOCATION. GO TO THE ONE ON RUFE SNOW. THEY ARE MUCH NICER AND HE MANAGER THERE ACTUALLY HAS GREAT CUSTOMER SERVICE SKILLS.

Date: a year ago

Review №41

Rating: 1

Horrible. 15 min wait in drivethru. Overcooked chicken, and they do not understand the difference between a thigh and a breast or wing. Stay away. Drive 5 more minutes down Davis to Chicken E.

Date: a year ago

Review №42

Rating: 2

I went this past Sunday to pick up dinner, the gravy was not even gravy it was watery and so were the mashed potatoes! Also some rolls were mashed cause they are put in the box with the tenders. I guess other than that it was good. First time I had that happen.

Date: a year ago

Review №43

Rating: 4

Date: a year ago

Review №44

Rating: 5

Roasted chicken is awesome. But Tenders are not quite juicy .

Date: a year ago

Review №45

Rating: 1

Ordered a chicken sandwich. Just a chicken sandwich. The same one on the big sign in the front window they are advertising. 20 minute wait. Lady behind counter on phone for 12 min before even taking order. Shame on me for waiting and not just leaving Took order to go, opening it up less than 3 min after leaving. Maybe 2 pickles, not the big pile of pickles advertised in product description or in the photos. Chicken was rubbery, lukewarm, and just a bad piece of chicken overall. Literally spit out first bite. To be sure, took bite from other end. Same thing. Lame service. Lame food.

Date: a year ago

Review №46

Rating: 3

the lady was super nice and complimented my cat in the passenger seat. but i went there today and i was not given a roll. it made me kinda sad. i ll still eat here cause i like the spicy chicken, but the rolls are really good and i d like one next time :)

Date: a year ago

Review №47

Rating: 1

30 minute wait and counting. Saw a woman go in to order and a after a few minutes of no one greeting her, she just turned around and left. I see the sign saying they re hiring management and employees, but it s not an excuse to tell people 5 more minutes and it take nearly 20 more minutes.

Date: a year ago

Review №48

Rating: 4

Date: a year ago

Review №49

Rating: 2

Date: a year ago

Review №50

Rating: 1

I stopped by to place an order through drive-thru, I waited for a good 10-12min, that was strike one. I ordered the 20 tender family meal and a 2 pc catfish combo, I waited another 5-6 min which I m fine with. They came my food but tell me, we re out of rolls, I gave you extra tenders. How do I know you gave me extra tenders and you could mentioned that when I was ordering my food, that s strike 2. But once I got home the quality of the food was horrible. There were a few tenders that weren t cooked all the way, the gravy tasted like watered down cafeteria gravy. The worst gravy I ve ever had!!!! The catfish was even worst, it tasted like catfish cooked from frozen foods, the fish at long John silvers is better than Golden Chicks and I don t like Long John Silvers. That s strike 3!!!!!! I called to ask for a manager and they told me to stop by tomorrow to receive a full refund, I will stop by to get my refund, I hope I don t get food poison the chicken.

Date: a year ago

Review №51

Rating: 5

Love this place!

Date: a year ago

Review №52

Rating: 2

This place was out of everything I wanted to order and they forgot the biscuits for my order

Date: a year ago

Review №53

Rating: 5

Date: a year ago

Review №54

Rating: 5

This place is so close to my house and I am always happy to walk in and be greeted by the super chill clerk behind the counter! Considering I am in and out of this location nearly every single day and never have a bad experience, they are more than deserving of a 5 Star Rating!

Date: a year ago

Review №55

Rating: 5

Love the crispy wings!

Date: a year ago

Review №56

Rating: 1

Date: 2 years ago

Review №57

Rating: 2

I went to get the wings they were not crispy at all they were also out of Pepsi this location has really fallen off

Date: 2 years ago

Review №58

Rating: 5

Great food as always and Ms Rosalinda cooked a fresh batch which was hot and delicious.

Date: 2 years ago

Review №59

Rating: 5

I will not go to the one on Town East anymore. This restaurant is clean! The food tastes good and the people are friendly.

Date: 2 years ago

Review №60

Rating: 1

Have eaten here twice, both times the tenders were rock hard from over cooking.

Date: 2 years ago

Review №61

Rating: 3

Service is and from my last visit is starting to emphasise on the finer details of its overall standards (this particular franchise). Kudos, nonetheless, do drive through or takeout. You wont be dissatisfied

Date: 2 years ago

Review №62

Rating: 1

If I could give less than 1 star I would. Ive never been so disrespected at a restaurant by actual employees before, until I came here. The kid at the cashier was extremely rude to my mother and I the entire time and even made a rude comment. When I said something he went off and yelled Do you even know who my mother is? Of course I had no clue who his mother was. Although the rest of the staff seemed to understand the situation it was a terrible experience. The food was overcooked, and the order was wrong after we explained our order multiple times, they over charged us, and didnt give is a receipt. Who treats theyre customers like this?

Date: 2 years ago

Review №63

Rating: 1

What happened I thought they had good food at one time??? My chicken was so bland and none of my food was even warm.

Date: 2 years ago

Review №64

Rating: 5

They re not lying when they put Happiness Lies Within on the box. Between the greatest chicken sandwich of all time (Nashville Hot) and the best fries in the game, Golden Chick has the game on lock.

Date: 2 years ago

Review №65

Rating: 1

This is by far the worst golden chick ive ever been to the food was horrible the tenders i got were old the fries were old the macaroni was watery the rolls were burnt and the coleslaw was rotten and the service was do slow i dont think I ll ever go to this golden chick again

Date: 2 years ago

Review №66

Rating: 1

Waiting at drive through menu for 15 minutes before anyone takes the order. No one in front of behind us. Theyre making it very difficult to give them our business.

Date: 2 years ago

Review №67

Rating: 1

Sat in the drive through for EVER. And didnt even get what I ordered. I ordered 2 3 piece chicken and I get home and its 2 orders of tiny fish. 25 dollars for this??? Garbage.

Date: 2 years ago

Review №68

Rating: 2

The WORST Golden Chick Ive ever been to! The worst food quality and very slow service. I could get over the slow service if the food was actually fresh. The rolls (my favorite place to get yeast rolls) look like hockey pucks that had spent 5 minutes in the microwave, the gravy was basically flavored water, the tenders were very small (not normal size), and the food was not hot at all (after having to wait almost 10 minutes in the drive-thru). Extremely disappointed.I will never go back to this location! Other locations are far superior! Now I wish I had taken pictures.

Date: 2 years ago

Review №69

Rating: 1

They used old grease to fry my fish and my sprite was bubbly water

Date: 2 years ago

Review №70

Rating: 5

The chicken was good the establishment was very clean and everybody was very sweet Wheelchair accessibility: They had wheelchair parking there

Date: 2 years ago

Review №71

Rating: 3

Date: 2 years ago

Review №72

Rating: 1

Gravy tasted like water and chicken strips tasted like someone flowered it and stuck in an iron skillet and over cooked and dry and tough to eat, cold, the cook that works there is a horrible cook, that what you get when someone looks bitter and they cook your food, and it comes out with a bad taste, the cook needs to be replaced.

Date: 2 years ago

Review №73

Rating: 1

Date: 2 years ago

Review №74

Rating: 1

Ordered strips .. to get home and open box to COLD, OLD strips. So not cool. I dont know if it was that I went through drive thru at 730pm.. but still not right. Top it off the guy told me were making you some fresh strips lol Total waste of $28!

Date: 2 years ago

Review №75

Rating: 3

First time visit my food was in smaller portions than I had expected.

Date: 2 years ago

Review №76

Rating: 1

This is just a bad location. Golden chick is great! But this location is just overall lower than standard. The wait just to order (in the drive thru) is ridiculous. Youll wait at least 15 minutes just to order the food. After you order, you wait another 10 or so minutes. Idk if theyre clean on the inside, but I know that they dont seem sanitary at all. I used my card here a few times and then it was charged randomly weeks later when I was at work. I called the bank and they had to stop the transaction. Also the lady came to the window one day and gave me a clipboard to fill out her tip. Which is weird. Its not a sit down restaurant that I went to, and I dont have to fill out a tip for the McDonalds workers, why do I have to do that here? Also their rolls arent even soft and buttery like the other locations. The food is usually more breading than meat... Ugh.

Date: 2 years ago

Review №77

Rating: 1

This is the most terrible excuse of a restraunt ever..its never open on time..the one lady in there just ignores people at the door..obviously doesnt speak english..no one answers when you call..food mediocre..no one cares here..i get 30 min for lunch and this is closest place to eat but no more.

Date: 2 years ago

Review №78

Rating: 1

So sad that its so close to me and I love their food, but the service in this golden chick sucks. Every single time I come here they forget something either they forget a side or the flavor you asked is wrong, they also dont really have anything in stock its always Were out of this and that and at one point the outside speaker wasnt working and they did nothing to let people know that it wasnt working, the employees were just inside playing around. I will never come to this location and I also dont recommend people to come ,it will just ruin your day and dinner go else where please!

Date: 2 years ago

Review №79

Rating: 1

This location used to be good. Its been very disappointing the last few times we have gotten food from here. I keep thinking maybe it will be better next time, theyre having hard time with staff, a bad night.. I dont know but I always want to give them another chance because it used to be so good. It doesnt matter if Im drive through, pick up, or delivery... the tenders are not fresh and soggy. The fries are either soggy, undercooked or no salt. The gravy is ALWAYS watery and doesnt taste good.

Date: 2 years ago

Review №80

Rating: 5

Date: 2 years ago

Review №81

Rating: 1

Simply put i got extremely sick from eating the most greasy chicken i have ever had in my life. The one male employee on staff was out back smoking and quickly ducked in the door to take my order. The chicken was much darker than it should have been which leads me to believe that it has been quite some time since the cooking oil has even been changed. in the area. 1st/last time to stop here. They are not busy for a reason. Dont stop here for this neighborhood restaurant. Go out of your way and go somewhere else.

Date: 2 years ago

Review №82

Rating: 4

Date: 2 years ago

Review №83

Rating: 1

EVERY TIME I go here the chicken tenders are never fresh even after you tell them to make them fresh,they only re-fri them which makes them hard and not able to eat...they will never get another dime of my money not this location! Serve your customers food,how you would want your food served!

Date: 2 years ago

Review №84

Rating: 4

Date: 2 years ago

Review №85

Rating: 1

Poor service and handling

Date: 2 years ago

Review №86

Rating: 1

Ordered a meal tuck forever there were wipeing my drink with one of there towels there nasty an slow people working there

Date: 2 years ago

Review №87

Rating: 1

My third and last time to visit the golden chic on mid cities in North Ruchland hills. Order is NEVER correct. Driest chicken and hard rolls. I will drive to Euless if I want Golden Chic

Date: 2 years ago

Review №88

Rating: 1

Date: 3 years ago

Review №89

Rating: 5

Love their chicken!! Great customer service!!!

Date: 3 years ago

Review №90

Rating: 3

I only got a sweet tea and the man that was running the place told me it was hot in there because they had no air at the time

Date: 3 years ago

Review №91

Rating: 4

Tastes great! Service is just okay.

Date: 3 years ago

Review №92

Rating: 1

Very expensive and lazy

Date: 3 years ago

Review №93

Rating: 5

Different location different experience these guys are awesome very friendly or willing to make fresh food when they didnt have it very clean environment and attached to the gas station so we can get gas too great customer service

Date: 3 years ago

Review №94

Rating: 1

I tried this location after attempting to get fish at the one on hightower where they told me there would be an 8 min wait and I agreed to wait. After I said that was fine they told me there was a problem with their friers. But they could still fry chicken????? Anyways they gave me fish at the mid cities location and I ate it and it was great. I went back tonight to the mid cities location and I was told they didnt have 5 pieces of fish but could do a two peice. I asked if they could replace the 3 missing pieces with chicken and he said we might have enough and could check. I said Ill just go somewhere else. I decided to go to the one on hightower to see if they would cook the fish this time but I was told they were having technical difficulties. I assume that the difficulty was it was 20 minutes before closing and the worker was lazy. Your company either needs to get it together if it really isnt the workers faults or get new employees. If you pay them next to nothing I guess I cant blame them for not trying though. I might give it one more try in a month or so and see if its worth going back to.

Date: 3 years ago

Review №95

Rating: 1

i live in the neighborhood around the corner so I normally walk or ride bicycle to grab food I have since stopped due to lobby being closed super early more then once arrived today aug 5 7:00 to a closed lobby yet again and employee walking around doing nothing

Date: 3 years ago

Review №96

Rating: 5

Always great never disappoints

Date: 3 years ago

Review №97

Rating: 5

Honestly, the chicken is really good, but my guilty pleasure is those delicious ROLLS!! I dont know what they do to them to make them this freaking delicious. But I will and have eaten just half a dozen in my car so I didnt have to share with the family.. (I bought them chicken so they cant complain!)

Date: 3 years ago

Review №98

Rating: 1

Place needs a visit from the health inspector. Customer service would be ok, if you could understand what the lady was saying. Speaks english, but broken with a heavy accent. Doesnt make sense to have someone like that working the cash register. I went in the morning, just after breakfast. N the place looked like they had gotten a huge lunch rush. So, I wanted to know just how busy they had been, come to find out that they had a purity slow morning. Really??? So is it always filthy in this place??? DISGUSTING!!

Date: 3 years ago

Review №99

Rating: 4

Great rolls

Date: 3 years ago

Review №100

Rating: 5

Manager and staff super friendly and the food was fantastic. God bless!

Date: 3 years ago

Review №101

Rating: 2

Just not as good as it use to be. Got my order wrong also

Date: 3 years ago

Review №102

Rating: 1

Ordered through delivery service 06/24/2021. I ordered the tender combo. Went to take the first tender out and the WHOLE meal was ruined. Why you ask? A loooong black hair. I was SO disgusted and sick to my stomach. The only reason I ordered from that location is that the one in Hurst always cancels the order. NEVER AGAIN!

Date: 3 years ago

Review №103

Rating: 1

The drive through must be more concerned with their window time than serving customers. The one car in front of me ordered, paid and left before they would even take my order. Sat at the ordering screen for five minutes at a minimum.

Date: 3 years ago

Review №104

Rating: 5

Always good a little slower but made fresh. And the Dr pepper here is the s--t.

Date: 3 years ago

Review №105

Rating: 5

Been here several times now, always good service and good food.

Date: 3 years ago

Review №106

Rating: 5

Always good fried chicken.

Date: 3 years ago

Review №107

Rating: 5

Date: 3 years ago

Review №108

Rating: 2

Did not get home with all my order and two drinks were supposed to be mt dew and they were only carbonated water. Supper disappointed

Date: 3 years ago

Review №109

Rating: 1

2 days ago co-workers and I tried the chicken tender combo and it was pretty good. We had ordered it online for pick up and it was all bagged and ready when we got there. Grabbed and left with no problems except they forgot some sauces and spice packs we asked for.. no big deal.. food was pretty good. Today we decided to order for pick up again and try the fish and shrimp we arrived early and sat in the dining room waiting while they prepared. Unfortunately, I wish I had not done that. All the staff I saw there had no gloves on. Masks hanging off their face or just not on at all. The manager was constantly adjusting his mask and touching his face then TOUCHING FOOD TO PLACE IT IN THE BOXES. I just feel very disappointed in the management and the handling of food. I hate to say it because I like to give people a chance to redeem but I highly doubt ill eat there again.

Date: 3 years ago

Review №110

Rating: 5

Date: 3 years ago

Review №111

Rating: 4

Date: 3 years ago

Review №112

Rating: 1

Order the cod it was not only small piece for the price but was cooked to point it was hard as a rock couldnt rat it. I will say the roll and greenbeans were good but not woth $9.00

Date: 3 years ago

Review №113

Rating: 3

Meh...

Date: 3 years ago

Review №114

Rating: 1

Spent my entire 30 minute lunch break stuck in their line without even being able to order.

Date: 3 years ago

Review №115

Rating: 5

Great food and good prices

Date: 3 years ago

Review №116

Rating: 4

Date: 3 years ago

Review №117

Rating: 1

This is my second time coming to Golden Chick... the last time was during lent last year and they didnt have enough fish to complete my order. Its lent again and we decided to try the new cod that was being offered. I ordered 2 combos (1 PC of cod each combo) and requested to purchase 2 additional filets. When I get to the window they tell me they dont have enough cod to complete my additional request. Mind you this is a Friday at 5:30 pm during the lenten season.... I will not be coming back!

Date: 3 years ago

Review №118

Rating: 5

Date: 3 years ago

Review №119

Rating: 3

I love me some Golden Chick! Im not saying this location is bad, but it was a bad day on this visit. We were in the drive thru and only one person was working. She had a very large order and of course we didnt know. The clerk would only say give me one moment which took a very long time and there was no way out. She had as very sweet at the end telling us why she needed patiences. The food was good chicken tenders, fries and the best rolls.

Date: 3 years ago

Review №120

Rating: 3

Good customer service but always forget my tartar sauce for my fish and utensils

Date: 3 years ago

Review №121

Rating: 2

Date: 3 years ago

Review №122

Rating: 5

Date: 3 years ago

Review №123

Rating: 1

Took over 20 minutes to make the tenders and a sandwich. Sandwich was cold, how, I don t know nor do I understand.

Date: 3 years ago

Review №124

Rating: 4

Date: 3 years ago

Review №125

Rating: 1

Horrible service at drive thru menu board. I pulled up and waited about a minute before a man said im really busy give me a couple of minutes. Then a woman asked for my order and had me repeat 3 times just to inform me it would be a 17 minute wait on wings and they were out of something else I tried to order. So I left.. Not impressed at all..

Date: 3 years ago

Review №126

Rating: 5

Date: 3 years ago

Review №127

Rating: 1

Claim to be open until 11 but I came through the drive through at 1030 and no one is anywhere to be seen...Ive called the number and knocked on the door and no one is here

Date: 3 years ago

Review №128

Rating: 1

I just ordered food at Golden Chick North Richland Hills Mid Cities Blvd! Ordered online. Ordered Roasted chicken. Requested leg and wing. Got wing and breast. Dont eat breast. Ordered tenders meal. Fries cold. Ordered Raspberry lemonade, store out. Ordered Sobe Yumberry drink. Location did not even know what it was. Ordered Dr. Pepper, they were out. Called location to air grievance regarding order. Was told they were out of legs. None of this info was not provided when order was picked up or prior. They did not offer substitutions, just threw in the breast as if it would not be noticed. Skip the location.

Date: 3 years ago

Review №129

Rating: 3

Three stars because the chicken was good, fries were good roll was good. Minus two stars because it tasted like someone sprinkled a teaspoon a freshly tilled soil into my drink. They need to filter their water if theyre going to also sell drinks here. Something wrong with the pipes. Literally tasted like dirt.

Date: 3 years ago

Review №130

Rating: 5

Awesome Chicken Tenders and The Staff specially The Manager she is Great They treat me like Family

Date: 3 years ago

Review №131

Rating: 1

Super slow service if any at all close hours before their posted time. Go Anywhere Else.

Date: 3 years ago

Review №132

Rating: 1

This place is awful, Ive visited a few times and the just cant get it together. The food is not good. The service is terrible. The emoyees have an angry and confrontational attitude. They are in dire need of training and leadership. Save yourself and eat somewhere else. To bad I cant give 0 starts because 1 star is too high of a rating.

Date: 3 years ago

Review №133

Rating: 4

Date: 3 years ago

Review №134

Rating: 5

Date: 3 years ago

Review №135

Rating: 5

fresh warm good food

Date: 3 years ago

Review №136

Rating: 5

Great place to meet family and friends

Date: 3 years ago

Review №137

Rating: 5

supper good chicken and the chicken sandwiches are awesome

Date: 3 years ago

Review №138

Rating: 2

After going to the wrong chicken place for a Cholula chicken sandwich, we figured out Golden Chick has it. It took about six to seven minutes to get our order: a sandwich, fries, and a sweet tea. The sandwich was okay, but very messy. In fact, Cholula sauce was leaking from the box. So, when I pulled the box out of the bag, it leaked all over my lap. The fries were just barely warm. And Ive had better sweet tea. Needless to say, we will not be returning.

Date: 3 years ago

Review №139

Rating: 3

I got chicken tenders and they were half cooked

Date: 3 years ago

Review №140

Rating: 1

Is that it? Its a terrible experience.

Date: 3 years ago

Review №141

Rating: 3

Date: 3 years ago

Review №142

Rating: 5

Date: 3 years ago

Review №143

Rating: 2

Solow service

Date: 3 years ago

Review №144

Rating: 5

Food was hot and fresh! The rolls are the same. Friendly service!

Date: 3 years ago

Review №145

Rating: 4

Very good chicken.

Date: 3 years ago

Review №146

Rating: 4

Date: 3 years ago

Review №147

Rating: 5

Very good food excellent service

Date: 3 years ago

Review №148

Rating: 1

This place is HORRIBLE. They under cooked my wifes chicken sandwich and over cooked my fish. And the service was horrible also.

Date: 3 years ago

Review №149

Rating: 1

Worst Golden Chick around! Super Slow service and they cant even get an order for tea right. I had to tell them multiple times what I wanted then the guy at the window acted like he was on drugs - didnt know anything! It took three people to finally get a cup of tea! He tells me its $2 but I checked my charged later - $5 in the end! I will never go here again. Every visit is a dissapointment. I will not return.

Date: 3 years ago

Review №150

Rating: 1

3rd time is a charm, quality and service has been unsatisfactory all 3 times, cold, undercooked, slow service, incorrect orders. We understand there will be bad days. We will take our business elsewhere this point foreword.

Date: 3 years ago

Review №151

Rating: 2

Every time I eat here I am disappointed. I love other locations, but this one always taste old.

Date: 4 years ago

Review №152

Rating: 5

Super friendly, fast, and fresh food!

Date: 4 years ago

Review №153

Rating: 2

I gave it a 2 because the food was good. Sadly I waited in the drive through for over an hour. Im serious. Not exaggerating one bit. The little lady that sings did give me a corn dog while I waited but an hour is unacceptable.

Date: 4 years ago

Review №154

Rating: 3

First visit. Fries were undercooked hunks of raw potatoes. Chicken breast on sandwich was soggy. 2 drinks were wrong and sandwiches had sauce even though we requested none. Corn dog was good but overpriced. Chicken was good.

Date: 4 years ago

Review №155

Rating: 2

I waited over 20 minutes, the service was very slow and the lady taking was always apologizing. I ordered corn dogs, which tasted like they were cooked in old oil and they were out of funnel cakes. I have tried this store once before and it was bad then, so I will not go back. It is located on Midcities Blvd.

Date: 4 years ago

Review №156

Rating: 1

Went for the Fletcher corn dogs. They just dropped in sack no wrapper no condiments.

Date: 4 years ago

Review №157

Rating: 1

My Mom went this evening and ordered a family order of chicken tenders, mashed potatoes and gravy (family size), macaroni (family size), coleslaw (family size), and 2 roasted pieces of chicken. Once she got to the window they let her know they didnt have any macaroni and werent making more mind you it was about 7pm nowhere near close but fine whatever just leave it off. Upon getting home (within 5 mins of the G.C.) she had chicken tenders that were not only cold but so salty, dried out, and over cooked they were ineatible, mashed potatoes that were chalky, watery gravy like no consistency at all, a single side of coleslaw, 2 fried pieces of chicken which she cant eat she needed the roasted for a specific reason, and no macaroni. She called to speak with a manager and ended up speaking to a woman who insisted that isnt what she ordered...everyone in the car can confirm that is exactly what she ordered. They went round and round and the woman refused to do anything to fix the order and was hung up on the fact tbey only charged her for a single serving on coleslaw which ny mom was happy to pay the difference but the woman just kept yelling on the phone about coleslaw when clearly that was not the only issue. Same evening my husband unknowingly goes by the say G.C. to get one 4 piece tenders with mashed potatoes and one 6 piece spicy tenders with mashed potatoes both with a sweet tea. He got the same cold, over cooked, over salted chicken he had to throw out and no surprise they didnt make any chicken spicy which just takes someone shaking a little seasoning on the top then again the mashed potatoes were chalky and a super weird consistency, water like gravy, and he was told they were out of tea and not making more...its tea it takes a few mins to make and again nowhere near close. You dont expect much from fast food but come on at least make it something you can choke down and give people what they order and if a mistake is made make it right. Unsure how you would like me to share my email with you is there an email I can respond to? I prefer not to make mine public. Thank you.

Date: 4 years ago

Review №158

Rating: 4

Besides chicken, they have decent catfish. Crispy. The chicken is extra crispy and delicious

Date: 4 years ago

Review №159

Rating: 2

Our orders have NEVER been correct. We love Golden Chick but this location never gives the sauce you pay extra for and it s 50/50 if they make your order spicy when you ask for it that way. Will be looking for another location to go to from here on out.

Date: 4 years ago

Review №160

Rating: 5

Delicious!!!

Date: 4 years ago

Review №161

Rating: 2

My family loves golden chick, but this was our first visit to this location. I would suggest you drive to a stand alone store. The food was not so great and it took us an hour at the window waiting on tenders and roasted chicken.

Date: 4 years ago

Review №162

Rating: 3

Food was good.... They seamed a little overwhelmed.

Date: 4 years ago

Review №163

Rating: 5

Excellent good food,portions for value.

Date: 4 years ago

Review №164

Rating: 5

We just had chicken strips with gravy and corn fritters It was so good!!

Date: 4 years ago

Review №165

Rating: 3

Had to wait for 30 minutes to get our food and didnt get my orka.

Date: 4 years ago

Review №166

Rating: 4

Date: 4 years ago

Review №167

Rating: 1

Ordered a 25piece tenders with mashed potatoes and green beans and an additional 6rolls. No extra rolls, no mashed potatoes and no green beans!!!!!!! NOT HAPPY!

Date: 4 years ago

Review №168

Rating: 1

2nd time for us to order from golden chick. Prices to high and both times order incomplete. Go back to Lisas Chicken. At least order is correct chicken taste good and a 3 piece mix with coleslaw and 4 pieces tender with mashed potatoes doesnt cost $23.00. Not to mention that Lisas chicken include gravy with your orders.

Date: 4 years ago

Review №169

Rating: 1

Date: 4 years ago

Review №170

Rating: 1

Ordered through the drive through and was also asked to repeat order again before proceeding to the window. Once there I asked them to repeat my order prior to paying. Several items were missed and I was even told that I was wrong twice on items I ordered. At one point after clarifying that I had asked for 6 pieces of cat fish, the guy in the window got visibly upset and said (loudly) You never ordered catfish , at this point a guy in the kitchen called out to just tell her we don t have any catfish . After receiving my order I had to pay again for an item that was once again missed. While I was waiting, another guy came out and shoved a drink in my face that I didn t order and I stated so, to which I was again told I was wrong. Every time I have been to this location it has been a headache. Forgivable in the past but this time was just flat out rude.

Date: 4 years ago

Review №171

Rating: 1

My experience happen 4/20. My first time there. The worst experience i ever had. Warning stay away. The guys did not use gloves or safety wear. I went drive thru is only option. I order my 3 meals. Paid 30 bucks got my drinks and was asked to pull up they would bring my food. After 30 mins no food. I got off and asked the guy forgot about my oder. Took him another 10 mins to redo. He stated sorry and offered a small free to make it up. I wrote corporate took 3 times for my complaint to go thru. When i got home food was cold and dry. Mind you i live 5 mins away.

Date: 4 years ago

Review №172

Rating: 1

Date: 4 years ago

Review №173

Rating: 2

Its really sad I love golden chick every time I eat their the chicken is usually Brown and crispy and fresh and the service is great. But this time I drove 13 minutes to get there because I am staying in a hotel far from there right now since my house flooded and I was craving it and it was the worst experience Ive ever had. The chicken was white and barely cooked and saugy. They also forgot to give me a fork for my mac and cheese and the mac was like 2 days old it seemed. I understand its tough time right now for any business, but whoever is working the drive-thru there right now and their partner were joking and laughing not even payin attention to their job and the service they were being paid to provide. That is all. Decided I wont go back there.

Date: 4 years ago

Review №174

Rating: 5

Food was amazing ... Service was just as amazing

Date: 4 years ago

Review №175

Rating: 1

Date: 4 years ago

Review №176

Rating: 1

The manager is a dark-skinned man, he is an asshole to the workers, he is shouting at all times, bad cervisio, they should have changed him.

Date: 4 years ago

Review №177

Rating: 5

Date: 4 years ago

Review №178

Rating: 4

Date: 4 years ago

Review №179

Rating: 5

Date: 4 years ago

Review №180

Rating: 4

They have really good fish too.

Date: 4 years ago

Review №181

Rating: 1

Date: 4 years ago

Review №182

Rating: 1

Date: 4 years ago

Review №183

Rating: 5

Awesome! Great chicken!

Date: 4 years ago

Review №184

Rating: 1

Total trash location, they are out of chicken at 5pm. Its a 20+ minute wait

Date: 4 years ago

Review №185

Rating: 5

Great and fresh. Took a little time but worth it

Date: 4 years ago

Review №186

Rating: 4

Date: 4 years ago

Review №187

Rating: 2

Date: 4 years ago

Review №188

Rating: 5

Date: 4 years ago

Review №189

Rating: 5

Excellent, fresh food and awesome service!!

Date: 4 years ago

Review №190

Rating: 4

Date: 5 years ago

Review №191

Rating: 1

Date: 5 years ago

Review №192

Rating: 1

Date: 5 years ago

Review №193

Rating: 5

Date: 5 years ago

Review №194

Rating: 5

I used the drive thru yesterday to get a chicken tender combo. When I got home I noticed that my side of fried okra was not in my order. I called the restaurant to let them know. Jory (not sure if I spelled that right) told me he would drive to my house to drop it off. I have never seen such level of customer service. Great food. Even better service!

Date: 5 years ago

Review №195

Rating: 5

Date: 5 years ago

Review №196

Rating: 5

Date: 5 years ago

Review №197

Rating: 5

Date: 5 years ago

Review №198

Rating: 2

Sucked

Date: 5 years ago

Review №199

Rating: 5

Date: 5 years ago

Review №200

Rating: 1

Golden chicks are great restaurants but this one is terrible. When we pulled up it was dead no one in line. We ordered two combos but when we got to the window they said they already turned the fryer off so they cant make fries. This is forty minutes before they closed but whatever mash potatoes are fine. We waited for awhile for our food. The guy at the window knew his and said it was because they were short handed. Annoying but fine. Then he gives us our food and he gave us one drink instead of two. Tried to get his attention but he would not come back to the window. Kinda annoyed we say whatever its just one drink. We get home and they only gave us one side even though we ordered two and knew he knew this because he had to tell us they had no fries. Also I ordered spicy tenders and I was given regular tenders and all the food was called except for the mash potatoes which were luke warm. Only one car pulled up while we were waiting and the lobby was empty not sure why we waited so long since the food was cold and not even a big order.

Date: 5 years ago