Saltgrass Steak House

18680 I-635, Mesquite, TX 75150, United States

Saltgrass Steak House

About the Company

rating: 4.2

Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in TownEast Mall.

Categories

  • Steak house
  • American restaurant
  • Seafood restaurant

Contact Information

Phone: +1 972-270-5200

Website: https://www.saltgrass.com/location/saltgrass-mesquite/

Address: 18680 I-635, Mesquite, TX 75150, United States

Working hours
  • Monday: 11 AM–9:30 PM
  • Tuesday: 11 AM–9:30 PM
  • Wednesday: 11 AM–9:30 PM
  • Thursday: 11 AM–9:30 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: 11 AM–9:30 PM

Photos

Reviews

Review №1

Rating: 5

Date: 3 days ago

Review №2

Rating: 5

Date: 4 days ago

Review №3

Rating: 1

I know majority people don t get their steak well done, but that s how I like it. Not 145 155 but all the way 165. I m 5 months pregnant and couldn t get a steak without blood red in it. They remade it still red and more red in the middle just like the first one. I also know most chefs don t like to cook well done but you know what the chef or anybody working in the restaurant didn t buy the ingredients and they didn t pay for this meal. I just took the steak home and cooked it myself. You put the temp in the middle of the steak to check the temp. Happy birthday to me!

Date: 5 days ago

Review №4

Rating: 5

Terrific food, wine, service!

Date: 5 days ago

Review №5

Rating: 4

Date: 5 days ago

Review №6

Rating: 1

Our order to way too long to come out we had finished our appetizer and salad and waited for approximately 30 minutes only for my steak to arrive extremely undercooked (I ordered medium well). They took it back to cook some more but of course when it returned it was overcooked. I asked for steak sauce only to be told they were out of ALL steak sauce!! How can a steak house not have a single bottle of steak sauce in the building??? Ridiculous! The table next to us ordered their steak without butter due to a dairy allergy they sent the steak back and the manager came out and asked so do you want us to cook a whole new steak? Duh ..seriously??? Meal cost over $100 and wasn t even worth $10! Definitely won t be returning.

Date: 5 days ago

Review №7

Rating: 4

Date: a week ago

Review №8

Rating: 4

Good food.

Date: a week ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 4

food was so good,

Date: 2 weeks ago

Review №11

Rating: 4

Jada was our server at the location in Mesquite. She was a very good server honestly, some of the best service I ve had in a long time. The steaks are always consistent,seasoned well And cooked perfect. My only complaint was that the table smelled like it was wiped with a sour rag. The whole area we were in smelled sour. If that s something that is fixed next time I go I will change my rating back to a five star.

Date: 2 weeks ago

Review №12

Rating: 5

Skip the one in Rockwall because they will treat you badly even if you are a Landry select club member . This location on the other hand will be our new go-to since they have amazing service with a smile and delicious food as always .

Date: 2 weeks ago

Review №13

Rating: 4

Food was great service was slacking asked for the complimentary bread several times an also had to ask other servers for refills good atmosphere an clean restaurant

Date: 2 weeks ago

Review №14

Rating: 5

Excellent food and service and fantastic bartender.

Date: 2 weeks ago

Review №15

Rating: 2

Lost my wife card the waiter

Date: 2 weeks ago

Review №16

Rating: 5

Date: 2 weeks ago

Review №17

Rating: 5

Great service as always food cooked to perfection and food arrived quickly to the table.

Date: 3 weeks ago

Review №18

Rating: 5

Date: 3 weeks ago

Review №19

Rating: 5

I always get takeout, and the experience is pleasant. They even have a separate entrance to the takeout counter, so you dont have to walk thru the restaurant or bar. The lady that works the counter is very nice and helpful.

Date: 3 weeks ago

Review №20

Rating: 4

Date: 3 weeks ago

Review №21

Rating: 4

Great service large Party did a great job keeping everyone happy.

Date: 3 weeks ago

Review №22

Rating: 4

Very friendly service and great food. Spacious. I ordered the soup and salad HUGE portions.

Date: 3 weeks ago

Review №23

Rating: 5

Cant go wrong eating at Saltgrass, Mesquite. The entire experience never disappoints!

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 3

Date: a month ago

Review №26

Rating: 1

The steak was cold, it took exactly an hour for my food to come,. The Bartender asked like 10 times for the steak, and finally went back and got it. This is the 2nd time in a row this has happened,. I spoke to the manager and made sure she knew about it. Her response to me was that ,they were new and that they needed training, NOT what i wanted to hear. I paid everything in full and i was walking out, they handed me my food packaged. Which i through away outside. I did not make a seen, but I will not be coming back , Roadhouse down the street has way better steaks and service. Im done!!!

Date: a month ago

Review №27

Rating: 5

The food and services were excellent this day. I believe it was a Tuesday afternoon at or near 1:30pm Wheelchair accessibility: I saw a nice ramp at the entrance

Date: a month ago

Review №28

Rating: 3

Slow service My order was wrong Bread cold Only thing that I liked was the alcoholic beverage amaretto sour something 10/10

Date: a month ago

Review №29

Rating: 4

The chicken fried steak was over cooked but I enjoyed it just a little

Date: a month ago

Review №30

Rating: 5

The stake was the besg my family loved it.

Date: a month ago

Review №31

Rating: 5

We both had very good meals here! Our server was wonderful, and she even learned a few things for me about serving since this was her first serving job opportunity, and she was very cheerful about it! I was love coming to a Texas steakhouse, with the Longhorns and the license plates, and all the decorum, I have since I was a child, and that was a long time ago! They did a perfect job of serving my wife, her vegetarian, baked potato, fully loaded without bacon and broccoli with a cheese sauce. That was very tasty! I chose a 6 ounce filet mignon done to my idea of perfection at the level of extra rare, a fully loaded, baked potato with plenty of extra unsweetened butter. and we both enjoyed the bread was unsweetened butter as well! This location in Rockwall has great atmosphere, service galore and remarkably good food served perfectly to our tastes! Vegetarian options: There are plenty of vegetarian options available! Parking: Abundant parking, and they still put horseshoes in the sidewalk!

Date: a month ago

Review №32

Rating: 5

Date: a month ago

Review №33

Rating: 4

Date: a month ago

Review №34

Rating: 5

Date: a month ago

Review №35

Rating: 5

I was impressed. My last experience was not the best, but this time was really good!

Date: a month ago

Review №36

Rating: 5

Date: a month ago

Review №37

Rating: 5

The food is always amazing. I have never had an issue with the food or the service. This service was especially tonight, because we had envy is our waitress. She was accommodating, courteous, and totally awesome.

Date: a month ago

Review №38

Rating: 1

There was an odor in the restaurant and not of food. The waitress forgot about us and our order was incorrect. We waited 20 minutes for our food after having appetizers. When we got our order the steak was dry and the shrimp was cold. The other steak was rare when we asked for medium. We talked to the manager he offered to redo our order but we didn t want to wait. We won t be returning.

Date: a month ago

Review №39

Rating: 4

Date: a month ago

Review №40

Rating: 5

Date: a month ago

Review №41

Rating: 5

Everything was spot on for this visit. Service was fast and just the right amount of attention. Food was very good, and the fried mushrooms were great and a lot of them. Even got $25 off for my birthday.

Date: a month ago

Review №42

Rating: 5

I had the pleasure of dining at Saltgrass Steakhouse recently and I must say, my experience was nothing short of exceptional, thanks to the outstanding service provided by Brittany. From the moment I sat down at my table, Brittany greeted me with a warm smile and a genuine enthusiasm that set the tone for the entire meal. Brittanys attention to detail and professionalism were truly remarkable. She anticipated my needs before I even had to ask, ensuring that my dining experience was seamless and enjoyable. Her knowledge of the menu was impressive, and she was able to make excellent recommendations that perfectly suited my tastes. Not only was Brittany efficient and attentive, but she also exuded a friendly and welcoming demeanor that made me feel like a valued guest. Her passion for providing top-notch service was evident in every interaction, and it is clear that she takes great pride in her work. I cannot say enough good things about Brittany and the exceptional service she provided during my visit to Saltgrass Steakhouse. She is a true asset to the team and exemplifies the highest standards of hospitality. I will definitely be returning to Saltgrass Steakhouse, and I hope to have the pleasure of being served by Brittany again in the future. Thank you, Brittany, for making my dining experience truly memorable. Your dedication and exceptional service have not gone unnoticed, and I sincerely appreciate all that you do. Saltgrass Steakhouse is lucky to have such an awesome server like you on their team.

Date: a month ago

Review №43

Rating: 5

The smoky mac & cheese is amazing!! And dont sleep on their grilled shrimp either!!

Date: a month ago

Review №44

Rating: 5

Our dinner experience was phenomenal, thanks to our server Raymond! He was the best , most detailed, attentive server we have EVER had! We will be asking for him every time! You should too! He s the best!

Date: a month ago

Review №45

Rating: 5

The weight was forever but overall it was a good experience I went with a large party I have a large family so serving each one of us can really be a tough cookie. But after a correction with the server everything was excellent

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 2

My family and I really did love this place. Unfortunately their customer service is going down. Today we were placed at table 74 our server Amy.. it took a good 10 minutes to even order our drinks. We had to ask the manager for assistance. We waited a for a good while for our food. But then they got some of our food wrong. They also made us wait for our check. Which they can work out their service

Date: 2 months ago

Review №48

Rating: 2

The service was great. I ordered a 12oz ribeye. It was sooo chew n grissley and the asparagus was chewy as well..First time here n am very disappointed in the food. The salad was awesome though.. ps they also ran out of my beer.. Very Diaapointing

Date: 2 months ago

Review №49

Rating: 4

Date: 2 months ago

Review №50

Rating: 5

Exceptional dining experience from the appetizers and cocktails to the main courses.

Date: 2 months ago

Review №51

Rating: 5

Date: 2 months ago

Review №52

Rating: 5

Date: 2 months ago

Review №53

Rating: 5

Date: 2 months ago

Review №54

Rating: 5

Burt and his team gave us an awesome experience!! I personally had never been to any location prior and I told Bert we were very pleased with the food and service!!! I highly recommend salt grass and will be returning!!!

Date: 2 months ago

Review №55

Rating: 5

Steak was on point, salad was great and the staff were all very friendly. If you have time and want a Steak this is a good stop.

Date: 2 months ago

Review №56

Rating: 5

Great food

Date: 2 months ago

Review №57

Rating: 5

Great food and service.

Date: 2 months ago

Review №58

Rating: 3

This is my first time ever having issues at Saltgrass.. I love this place! But with that being said...service wasnt great. Wrote the order down wrong so they brought the wrong food, never checked on our drinks till a manager asked if we needed anything, Didnt bring my cocktail until the food was being brought out and never asked me if I wanted another one, And then his steak was cooked incorrectly.... We all have our off days and I get that... I will go back and give it another try...

Date: 2 months ago

Review №59

Rating: 1

Never had a bad experience ever until now,me and wife waited a hour with no food,but two Hispanic couples got their food before us when we ordered thirty minutes before them,the two Hispanic waitresses made sure of that,so basically we was nothing and we was gone get our food last.We will not be returning.

Date: 2 months ago

Review №60

Rating: 1

Came here for dinner one night. It took forever for us to even get our salad. Waiter forgot to bring our order of bread around. When our food finally came out my boyfriend s order was wrong, and my steak was cooked wrong. Waited to have the order corrected but they forgot again. Asked for the to go box and the ticket and then the ticket was forgotten. Had to wait again for that. Wait would have been worth it if the food would have been decent. Bathrooms smelled awful and had toilet paper everywhere. Overall it was such a disappointing time out.

Date: 2 months ago

Review №61

Rating: 2

We have dined here many times, usually with great food and great service. Yesterday was the exception. Worst meal weve ever had. Service started okay but declined quickly. Salads never came out at all and our food came out cold. Too many other restaurants in this area not to go somewhere else next time.

Date: 2 months ago

Review №62

Rating: 1

What a absolute horrible experience! Food was burnt badly! Male manager came and showed him, he took our chicken and never returned a new chicken! He didnt care! He disappeared, very unprofessional! Had to get female manager to finally get new chicken, had to wait 30 minutes, everyone was done eating by then! The male manager should be sat down and taught people skills and managerial skills! We are long time customers! This is unacceptable! Food was absolutely burnt and gross , no one cared !

Date: 2 months ago

Review №63

Rating: 5

Date: 2 months ago

Review №64

Rating: 5

Date: 2 months ago

Review №65

Rating: 5

Date: 2 months ago

Review №66

Rating: 5

Date: 2 months ago

Review №67

Rating: 5

Food was great. Service was a bit slow. Heard manager tell younger waitresses to watch for food up in kitchen rather than refill drinks and get bar drinks.

Date: 2 months ago

Review №68

Rating: 5

Date: 2 months ago

Review №69

Rating: 5

Date: 2 months ago

Review №70

Rating: 5

Really good waitress and really good meal. Some of the best mashed potatoes I ever tasted. Everything was really good really enjoyed my dish was the Laredo Chicken. Everyone else had the steaks. From the ribeye t-bone and filet.

Date: 2 months ago

Review №71

Rating: 5

Steak cooked just right.

Date: 2 months ago

Review №72

Rating: 1

Rude service and continues to mess up orders. Stay away from this location

Date: 2 months ago

Review №73

Rating: 5

Date: 3 months ago

Review №74

Rating: 3

Date: 3 months ago

Review №75

Rating: 4

The wait staff was very friendly and attentive. The place was clean. I highly recommend the mushrooms and Brussel sprouts. The food had a good flavor. The only problem I had was that the sirloin center cut steak had more gristle than I expected. But otherwise it was a great experience.

Date: 3 months ago

Review №76

Rating: 5

Date: 3 months ago

Review №77

Rating: 5

Great price, great food and appetizer. It wasnt cold in there today.

Date: 3 months ago

Review №78

Rating: 5

You will not be disappointed. My favorite fish when we go is the grilled chicken . Their house salads is always delicious.

Date: 3 months ago

Review №79

Rating: 1

We ordered at 6pm tonight and 2 hours later still no delivery. Called and they said sorry we had a couple of big orders before you. Your order is almost ready and will be sent out soon. Very disappointed and wont be ordering from them again. Finally got our food 2 1/2 hours after ordering and they left so many things out including desert.

Date: 3 months ago

Review №80

Rating: 5

Had a wonderful time eating here! Long horn on steroids!!! Steaks and drink were golden! Atmosphere was on point! You wont be disappointed!

Date: 3 months ago

Review №81

Rating: 5

Most wonderful waitstaff. Food was excellent. We had 8 people in our party and they were awesome. Be a member and earn rewards.

Date: 3 months ago

Review №82

Rating: 5

This location is always attentive and have great customer service! The food is always delicious! The Pats Rib eye steak and the sweet potato fries are so good!! The lemonade was perfect! The tortilla soup and the cesar salad was on point! Thank you for being an awesome place to enjoy a great meal!!!! Juan was my waiter and he was very professional and nice!

Date: 3 months ago

Review №83

Rating: 5

I dont know what has happened, but things have definitely turned around. Food and service has been great lately!

Date: 3 months ago

Review №84

Rating: 1

We visited for Father s Day and found a fly in our salad. No manager addressed the situation, and I wasnt offered any alternatives.

Date: 3 months ago

Review №85

Rating: 5

The services provided by Allen today were exceptional. Not only was the food great but the waiter Allen suggested sale, customer service was awesome making the experience more pleasing. Thanks for everything!! If anyone eats at Saltgrass Mesquite off 635 ask for the waiter Allen! You will not be disappointed.

Date: 3 months ago

Review №86

Rating: 1

Very poor service. Horrible almost nothing was right my wife s steak kbob was way over cooked her sangria was very bitter. My pork chop was not the greatest. not the best $90 dollars I spent at salt grass, quality has gone down. Also as I was there I can t believe how many times I saw the manager go up to tables saying sorry for not preparing the food as it was ordered. I honestly think I won t come back to this location anymore very sad that I spent my money in this way. Not to mention I was told they don t have mash potatoe and then when I get my food I m told they don t have anymore baked potatoes and that they have mash potatoes instead.pissed me off. This for yesterday 2-14-18. Once again disappointed went from 20 minute wait to over and hr wait for 2 to be seated I just left -6/16/24- on Father s Day!

Date: 3 months ago

Review №87

Rating: 4

Date: 3 months ago

Review №88

Rating: 5

Date: 3 months ago

Review №89

Rating: 5

Date: 3 months ago

Review №90

Rating: 5

Our favorite place for steak, delicious food and very friendly staff.

Date: 3 months ago

Review №91

Rating: 5

They make some of the best stack. Love the fact that it does not need extra fixing . It tastes good just as it is.

Date: 3 months ago

Review №92

Rating: 4

Good comfort food, very yummy

Date: 3 months ago

Review №93

Rating: 1

DONT ASK FOR A REFUND!!!!...this used to be one of my favorite steakhouses but since the pandemic theyve gone downhill!! I ordered online on mothers day, well done steak, broccoli and cheese. The steak was rare and bloody, so disgusting, and the broccoli was undercooked and hard. I called immediately and was told that a refund is only issued if the food is brought back, which is understandable, but due to the late order (picked up at 8:45 pm, they close at 9) that I could bring it back the next day after 3 when manager is there. I bring the food back the next day as requested, fill out info form, and now almost a month later, STILL NO REFUND!! You have to go thru all types of hurdles and challenges to receive a refund, They ruined my mothers day dinner, and have me still waiting for a refund. Theyve lost a faithful customer, will NEVER eat here again!!!!!

Date: 3 months ago

Review №94

Rating: 5

Server was fantastic. Great food great atmosphere

Date: 3 months ago

Review №95

Rating: 5

The food was very good

Date: 3 months ago

Review №96

Rating: 5

good place

Date: 4 months ago

Review №97

Rating: 2

Gave me the runs

Date: 4 months ago

Review №98

Rating: 4

Date: 4 months ago

Review №99

Rating: 3

Waiter was attentive food reminded us of why we dont eat at restaurants in mesquite tx and my baked potato was cooked when they opened but our reservations were at 545pm.

Date: 4 months ago

Review №100

Rating: 4

Saltgrass always lively and nice no matter what city its in. The waitress was very friendly and the food is amazing as always! I hardly give 5star because theres always room for progress. Parking: Its not that they dont have big parking lot its just that place was packed. Wait time was like 30 minutes or more.

Date: 4 months ago

Review №101

Rating: 5

Date: 4 months ago

Review №102

Rating: 5

Food was mig but maybe it was just an off day usually its really good

Date: 4 months ago

Review №103

Rating: 5

Great dining experience

Date: 4 months ago

Review №104

Rating: 5

Service was very enjoyable and food was delicious

Date: 4 months ago

Review №105

Rating: 5

Food is always great. Love the drinks & staff is always friendly. If going on a weekend make sure to make a reservation

Date: 4 months ago

Review №106

Rating: 5

Formal or casual. Always good food. Thank you.

Date: 4 months ago

Review №107

Rating: 5

Date: 4 months ago

Review №108

Rating: 5

Saltgrass in Mesquite never disappoints! The Filet Mignon Trio with Shrimp was outstanding! The service was amazing. We were in and out in 45 minutes even though the restaurant was packed. Highly recommend!

Date: 4 months ago

Review №109

Rating: 5

This is the best place in mesquite to get a steak! I ordered Pittsburgh blue and it was perfect. Also had the qual and it s my new favorite! Vegetarian options: Marked on the menu Dietary restrictions: Marked on the menu Parking: Plenty of parking Kid-friendliness: Kids menu is fair Wheelchair accessibility: Accessibility is good

Date: 4 months ago

Review №110

Rating: 1

Came to this restaurant for family dinner but ended up not eating. The wait time to get served was so long that I could have binge something. The Mac and cheese tasted expired, the ribs came out burnt to a crisp, and the steak was still alive. Unfortunately, this was not the dinner we expected.

Date: 4 months ago

Review №111

Rating: 5

Jada was wonderful very respectful fast!! food was great drinks was great Danielle was awesome Food

Date: 4 months ago

Review №112

Rating: 3

Overhyped and overpriced. Had the ribs, grilled shrimp with Mac n cheese. The food was good but wasn t worth the price at all! If I m not going to eat at home, I need something that s not going to make me regret it. This place made me regret not eating at home. I was actually shocked that there wasn t a 2nd side. And with their prices, you d think the drinks would be a bit stronger. It doesn t take much for me to feel alcohol and the one I had was like drinking a fancy juice and the staff feels like they re being lied to about day hours. That was the gossip the whole time I was there. One person was asked to come in even though others are being told that there aren t extra hours

Date: 4 months ago

Review №113

Rating: 3

Date: 4 months ago

Review №114

Rating: 1

I ordered Steak with a salad not a hunk of lettuce

Date: 4 months ago

Review №115

Rating: 5

Date: 4 months ago

Review №116

Rating: 5

Date: 4 months ago

Review №117

Rating: 3

The wait was extremely long and the restuarant was short staffed. Everything took longer from getting seated to getting the bill. We were there a total of 3 hours and with 3 kids, thats exhausting.

Date: 4 months ago

Review №118

Rating: 5

May 11, 2024, Saturday. First time my wife and I at Saltgrass Steak House. I had a Brisket Burger with French Fries and my wife had Steak with Baked Potato and Caesar Salad. The food was delicious and the service was great. I recommend it.

Date: 4 months ago

Review №119

Rating: 1

The three hostesses that worked on Mother s Day are a joke! They definitely don t know how to work the seating chart.

Date: 4 months ago

Review №120

Rating: 4

Date: 4 months ago

Review №121

Rating: 5

The bartender made one of the BEST Old Fashions Ive ever had at a steak house truly amazing atmosphere a staff

Date: 4 months ago

Review №122

Rating: 4

My waiter was excellent

Date: 4 months ago

Review №123

Rating: 5

My steak was cooked to perfection. And our waitress Danielle was excellent. Will be coming back to this location for sure Food

Date: 4 months ago

Review №124

Rating: 5

I loved it there! Ambiance 10/10. Food 10/10. Customer service 10/10. I would eat there again for sure

Date: 4 months ago

Review №125

Rating: 5

The place felt very cozy. The place is beautiful, and the wait staff were very professional! Not to mention the food there was amazing! I highly recommend this place!

Date: 4 months ago

Review №126

Rating: 5

Date: 4 months ago

Review №127

Rating: 5

It was the first time eating there. That said I went for lunch. I ordered the lunch 10oz lunch ribeye. I had thought it was going to be to small. But after the delicious bread and butter then the very nice sized salad, came the steak. Perfectly cooked to a medium rare, as I requested. The smoked Mac and cheese and two glasses of tea. I actually had to take home a bit. My mother had the nice portioned chicken fried steak ( a bit tough) and loaded mashed potatoes. All in all a good meal at decent price. Bill was $54. Not bad for a steak house.

Date: 4 months ago

Review №128

Rating: 4

When we arrived the host was not so hospitable the booths were filthy. We seemed to annoyed her by requesting they were cleaned. Once our waitress Bri arrived everything had a total turn around. She is very pleasant and great at her job!!! Our food was delicious..prompts to the cook!!!

Date: 4 months ago

Review №129

Rating: 5

Had a real good filet for lunch there yesterday.

Date: 5 months ago

Review №130

Rating: 5

Date: 5 months ago

Review №131

Rating: 5

Date: 5 months ago

Review №132

Rating: 5

Date: 5 months ago

Review №133

Rating: 1

They are scammers they charged you every single side I asked the server they hired new people they are not professional please don t go there

Date: 5 months ago

Review №134

Rating: 2

Date: 5 months ago

Review №135

Rating: 5

Date: 5 months ago

Review №136

Rating: 1

WOW! I experienced very poor service at this location. This location quality of service and food seems to indicate it is not apart of the Saltgrass Chain. I had lunch here. I was seated. No one acknowledge me for 7 minutes. Infact when the waiter walked up he didnt speak and had a very poor dispositon. I asked at that moment if service was going to be an issue today. However I decided to go back to the hostess desk and ask for a manager. Guess what when the manager came he had the same I dont care disposition as the poor waiter. I explained to him my concern he said ok he would fix the problem. I asked how. He stated he could not tell me. Never once did he apologize or try to make it right. I asked to be moved. Jada was our waitress she did a good job. Richard the kitchen manager came to the table and tried to make it right. However, the main manager didnt care. I visited the Saltgrass Steak House in Arlington on Thursday. The food and service was great. Im not sure what is going on but this location has issues.

Date: 5 months ago

Review №137

Rating: 5

Date: 5 months ago

Review №138

Rating: 4

Date: 5 months ago

Review №139

Rating: 5

Had Alan as a server! Above and beyond service with him! Ask for Alan for a great service!

Date: 5 months ago

Review №140

Rating: 5

Date: 5 months ago

Review №141

Rating: 5

Date: 5 months ago

Review №142

Rating: 5

Gotta try Pats ribeye next time.

Date: 5 months ago

Review №143

Rating: 5

Date: 5 months ago

Review №144

Rating: 1

Very very rude hostess and they take it perfectly fine and acceptable for them because the manager is even ruder. The hostess, a young lady who only treats you well if you called if you didn t she treats you with hate as if she really hates her job. Too sad seeing how this location keeps downgrading their service.

Date: 5 months ago

Review №145

Rating: 1

On a date night with my husband. I requested my steak medium well. When it was served, it was way too pink.Even the waiter agreed.They took it back, a nice manager came and check to see if it was cooked a little more as it seemed to be. However as I kept cutting into it , it was still pink. Showed the waiter who also still agreed it was still too pink. Then A different manager chubby manager assumed we wanted a free meal trying to school me on my steak liking ,catching the attention of the other customer, not taking in consideration that I the customer was the one who had to wait for it to be cooked again, and by that time I was no longer hungry. So we just paid. However I did NOT appreciate her catching the attention of the other people around me, not making me comfortable. She could have handled that a little differently, no big deal.We paid and will not be returning to this location again.

Date: 5 months ago

Review №146

Rating: 5

Date: 5 months ago

Review №147

Rating: 5

Fine restaurant, affordable as well.

Date: 5 months ago

Review №148

Rating: 4

The food was great

Date: 5 months ago

Review №149

Rating: 5

Date: 5 months ago

Review №150

Rating: 3

Date: 5 months ago

Review №151

Rating: 5

My first time being here to celebrate my birthday glad I did. My while experience at Saltgrass was nothing less than great.

Date: 5 months ago

Review №152

Rating: 5

Date: 5 months ago

Review №153

Rating: 5

Date: 5 months ago

Review №154

Rating: 5

The service is excellent at the Mesquite, TX location. Its a great choice for a business lunch. I have never ordered anything that wasnt well prepared. The food is consistently good.

Date: 5 months ago

Review №155

Rating: 5

Great food. Went on a Sunday night with a party of 9 and they took care of us.

Date: 5 months ago

Review №156

Rating: 4

I liked the food but not the service, we had a recipe and still we waited between 30 and 45 minutes for them to serve us

Date: 5 months ago

Review №157

Rating: 5

As always, very good. Tim the manager was very polite and our waiter Christian was on spot.

Date: 5 months ago

Review №158

Rating: 5

The food is delicious freshly made and the service fenomenal!!!

Date: 6 months ago

Review №159

Rating: 5

Date: 6 months ago

Review №160

Rating: 5

Date: 6 months ago

Review №161

Rating: 3

Waitress made two order mistakes. Ordered same food as I did at the restaurant in Rockwall. Definitely not as good. Dont know why

Date: 6 months ago

Review №162

Rating: 5

Good food, good service

Date: 6 months ago

Review №163

Rating: 4

Date: 6 months ago

Review №164

Rating: 5

Best mac and cheese Ive ever had, and the steak was amazing. This was my first going to saltgrass, and it will not be my last.

Date: 6 months ago

Review №165

Rating: 4

Date: 6 months ago

Review №166

Rating: 5

Date: 6 months ago

Review №167

Rating: 5

Date: 6 months ago

Review №168

Rating: 1

Very bad service, we waited an hour for the food to be delivered and they brought it wrong. Different waitresses served us. I will not return to that place with my family. I do not recommend it.

Date: 6 months ago

Review №169

Rating: 5

Date: 6 months ago

Review №170

Rating: 2

Date: 6 months ago

Review №171

Rating: 5

This was my first time here & the food did not disappoint. The salmon & Brussels sprouts were so good! I definitely want to come back to try more off the menu.

Date: 6 months ago

Review №172

Rating: 5

Awesome service plus delicious food

Date: 6 months ago

Review №173

Rating: 5

Food is Great and the waiter service was Great as well

Date: 6 months ago

Review №174

Rating: 5

Date: 6 months ago

Review №175

Rating: 5

Date: 6 months ago

Review №176

Rating: 5

Date: 6 months ago

Review №177

Rating: 5

Kid-friendliness: Kids menu with lots of kid friendly options Food

Date: 6 months ago

Review №178

Rating: 3

So after sitting for 20 minutes and seeing that everybody around us who got in after us was getting served, I went and got a manager who finally went and came and served us 5 minutes later. She said there was a misunderstanding about waitresses. They apologized yes saying that it had been a misunderstanding, but they gave bread to make the experience better. I love bread. The waiter we ended up with kadera was the best part of our experience.

Date: 6 months ago

Review №179

Rating: 4

Date: 6 months ago

Review №180

Rating: 5

Date: 6 months ago

Review №181

Rating: 5

Date: 6 months ago

Review №182

Rating: 5

Date: 6 months ago

Review №183

Rating: 5

Excellent place and very delicious food. The service was very friendly. We hope to return soon.

Date: 6 months ago

Review №184

Rating: 5

Greatest Steaks & atmosphere. Friendly staff.

Date: 6 months ago

Review №185

Rating: 2

This was always our go to place for a great steak cooked just right but the last two times we have been there was not so great. High price food but low quality steak. The baked potatoes were so small,the same size steak were very different in size. It just didn t add up. Looks like we will have to find an other place to eat steak.

Date: 6 months ago

Review №186

Rating: 5

Date: 6 months ago

Review №187

Rating: 5

Date: 6 months ago

Review №188

Rating: 5

The waiter was on top of everything

Date: 6 months ago

Review №189

Rating: 5

Been here several times. Food is good and the service is fine. Give this place a try in Mesquite Texas

Date: 6 months ago

Review №190

Rating: 5

Date: 6 months ago

Review №191

Rating: 5

Delicious food, waitress was great and a beautiful atmosphere!

Date: 6 months ago

Review №192

Rating: 3

Food was great and to perfection! Service was horrible Evelyn was our server she had a very unpleasant attitude. Not friendly at all, I felt like she kept picking at me for no reason. Kept trying to get in between our conversation. She obviously made us feel uncomfortable. After this service I highly doubt if I would like to come back here to this location.

Date: 6 months ago

Review №193

Rating: 5

Great evening Fantastic team.. Customer Service friendly team Always enjoy the steaks and appetizers Food : 5/5 |

Date: 6 months ago

Review №194

Rating: 5

Date: 6 months ago

Review №195

Rating: 5

This is my first time actually going to Saltgrass all other times was online ordering. The food is great the service was great and so was the atmosphere.

Date: 7 months ago

Review №196

Rating: 3

First time coming to saltgrass , we got seated quick , tables see so close to eat other could literally get food from the next table . Our waiter asked us what we were drinking and took off with out giving us a chance to tell him we wanted appetizers , he did this a couple of times. The selection of drink is great and they are very good , I ordered the silver star porterhouse steak and it was very good , the wife got the shrimp and it was ok , the girls got burgers and they where ok also , at least we could say you won t be disappointed if u order steaks

Date: 7 months ago

Review №197

Rating: 5

Went there for lunch and my bake potatoe was cold and chicken fried steak was over cooked and tasted like it was cooked in old oil. Also husband chicken fried chicken was cooked in old oil Also. We love saltgrass maybe yesterday yall were just having a bad day

Date: 7 months ago

Review №198

Rating: 5

Worth the 20 minute wait. The food was pretty great and my server was amazing

Date: 7 months ago

Review №199

Rating: 5

Date: 7 months ago

Review №200

Rating: 5

Ive never been to a salt grass before they didnt disappoint go enjoy!

Date: 7 months ago