Tower Burger Co.

2622 N 10th St Suite L, McAllen, TX 78501, United States

Tower Burger Co.

About the Company

rating: 4.1

Categories

  • Hamburger restaurant

Contact Information

Phone: +1 956-627-0414

Website: http://towerburgercompany.com/

Address: 2622 N 10th St Suite L, McAllen, TX 78501, United States

Working hours
  • Monday: 11 AM–9 PM
  • Tuesday: 11 AM–9 PM
  • Wednesday: 11 AM–9 PM
  • Thursday: 11 AM–9 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: 11 AM–6 PM

Photos

Reviews

Review №1

Rating: 5

Really good burgers in a clean, relaxed setting, this place is surprisingly really good. Our new go to place for burgers.

Date: a day ago

Review №2

Rating: 5

Bro I literally cannot get enough of these burgers. The patty is thick and juicy with cheese drizzled all over laying on top of the meat just begging to be consumed

Date: 2 days ago

Review №3

Rating: 5

Tower Burger never disappoints! Every time I visit, I receive top-notch service from the friendly staff. The burgers are always juicy and flavorful, and the fries are perfectly crispy. Whether it s a quick bite or a relaxed meal, I can always count on Tower Burger for a delicious experience. Highly recommend!

Date: 2 days ago

Review №4

Rating: 5

Been a Tower Burger customer since day one in Alamo. Good food, better prices, amazing customer service. Despite the inflation we are all experiencing Tower Burger offers amazing food and good prices. Can t go wrong with their appetizers! Love their fried pickles.

Date: 2 days ago

Review №5

Rating: 5

Date: 2 days ago

Review №6

Rating: 5

Delicious food amazing location amazing staff

Date: 2 days ago

Review №7

Rating: 2

This used to be my favorite burger place in the valley. I loved coming in on Tuesdays for their .50 cent 3 pound burgers. But today I learned that they upped the price to 3 dollars and are now forcing you to buy a side with each burger, which now will run you $10-15 dollars total. What if I dont want a side? Im just disappointed, probly wont come back. 09/28/24: After reading the update from the owner, Id like to clarify, it may not have been a 3 pound burger, but I am 100% sure the Tuesday special was NOT 3 dollars before, and you were certainly NOT obliged to buy a side.

Date: 6 days ago

Review №8

Rating: 5

Date: 6 days ago

Review №9

Rating: 5

Fast. And most importantly delicious.

Date: 3 weeks ago

Review №10

Rating: 5

Date: 3 weeks ago

Review №11

Rating: 4

Date: 3 weeks ago

Review №12

Rating: 5

THIS IS THE BEST PLACE I MET MY GF HERE

Date: a month ago

Review №13

Rating: 3

Food was alright but Chili tasted worse than from a can. Was not expecting that.

Date: a month ago

Review №14

Rating: 5

this is my second time here, i loved the fried pickles and their onion rings are so different md delicious, they are thinly sliced and it made them really sweet. definitely try their fungus amungus burger! and on WEDNESDAY they have Wednesday Wing special and the wings are only 50 cents each! i recommend the Seoul Sauce and Garic Parm flavor! their wings are decently size as well!

Date: a month ago

Review №15

Rating: 5

You go for the burgers, but wait until you try the wings. Wingstop, buffalo wild wings eat your hearts out. This is where its at for quality and quantity. Price is on point for everything you buy. We are regulars and will continue to be. Burgers are great, loaded fries also.

Date: a month ago

Review №16

Rating: 3

Cashier is running around by herself by taking orders, checking on food from cook, bringing food to tables, and cleaning tables causing increased wait times.

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 5

Tower and guacamole burgers were bomb, meat was juicy and flavorful. Can t beat getting fried pickles and loaded fries as your side. Everything was very tasty. Had to ask for a box to go, burgers are big. Kid-friendliness: Kids really enjoyed the kids cheese burger.

Date: 2 months ago

Review №19

Rating: 2

Food is great, but customer service is not. After ordering combos the cashier gave us our cups for fountain drinks. All fountain drinks were flat and after bringing it up to the cashier s attention, she replied that they have been flat for two days. The manager stepped out and offered bottled drinks for the inconvenience which was great but after receiving our order it was incomplete smh. I had to request my side order three times until they finally gave me my side order to go after I had finished eating at the restaurant.

Date: 3 months ago

Review №20

Rating: 1

Date: 3 months ago

Review №21

Rating: 3

Ive went twice and both times it was great service and good food. Im just skeptical about the chili.

Date: 3 months ago

Review №22

Rating: 5

Clean place, big juicy burgers

Date: 3 months ago

Review №23

Rating: 5

Wonderful, clean, and Excellent Service

Date: 3 months ago

Review №24

Rating: 5

This is a high class establishment, great food made hot and prepared with fresh ingredients. The setting is modern rustic and the restaurant is sparkling clean with a polite and attentive staff. Ive been over half a dozen times and am still enjoying my way through the menu! Orders are ready fast and the taste is spectacular.

Date: 3 months ago

Review №25

Rating: 5

We loved the burgers. Service was spectacular. We were approached twice by 2 different employees to ask if everything was ok or we needed anything. A+ SERVICE! Highly recommend.

Date: 4 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 1

They went from $2 dollar tuesdays burgers to $3 dollars and thats was fine...but now you have to buy two sides orders in order for them to give you the burger at $3 dollars.. you would end up paying like $18 dollars ..

Date: 5 months ago

Review №28

Rating: 4

Great hamburgers, nice & clean place

Date: 5 months ago

Review №29

Rating: 5

Went for the wings special on Wednesday, their wings and sides were amazing for a really decent price! Place is clean and simple and employees really nice and helpful

Date: 5 months ago

Review №30

Rating: 1

I put a review up on my instagram about tower burger saying that they are false advertising with the wing special for 50cents. That s the main reason people go. They fail to advertise that you have to buy a side and a drink to get the wing special. Point being there is really no deal it comes as the same price of a regular meal. To top it off they BLOCKED me on instagram so the comment won t come out. At the end of the day my 8,000 followers are gonna see what false advertisement they are holding. HERES PROOF TO SHOW HOW PETTY THEY ARE.

Date: 5 months ago

Review №31

Rating: 5

Tower burger is second to none. Everything from service, clean and food. I cant say that about many other places.

Date: 5 months ago

Review №32

Rating: 5

An amazing burger joint that sources their meat locally and has a solid variety of options - including of the non-burger variety. Parking: Plenty of parking spaces available, albeit shared with other storefronts. Kid-friendliness: While not a restaurant tailored to children, there is a child menu. Wheelchair accessibility: Wholly wheelchair accessible, and easily maneuverable in and out. Handicapped parking available right outside the front door.

Date: 5 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 4

Food was good, however the service and atmosphere was unmemorable.

Date: 6 months ago

Review №35

Rating: 5

One of the best burgers in da valley

Date: 6 months ago

Review №36

Rating: 4

The burgers are good, the fries are 100% natural, the place is more or less clean, just two things that I will personally give my opinion since it was what I ordered. Point 1.- I ordered jalapeño peppers but oh surprise, 1 dollar for a very small glass for the price of the product . 2.- At the time of paying and receiving the first ticket arriving at the table we realized that they take money from you without telling you. The first ones were hamburgers and they took .75 cents from us, when I later bought the chilies they obviously gave me another ticket since at that time we were having dinner and when they saw the ticket they took money from you again, in this case it was 60 cents. Here the point is not the amount, but that they take money from you WITHOUT TELLING YOU ABSOLUTELY ANYTHING AND THIS IS THEFT.

Date: 7 months ago

Review №37

Rating: 5

Tower Burger never disappoints! The fried pickles are to die for and if you try them with their buffalo sauce wow! Food quality is great and although a bit pricey, you ll walk out of there happy and satisfied. They have lots of good options on their menu and are willing to customize your burger however you want it. Everything is good but I highly recommend eating in especially if you ve ordered the fried pickles or onion strings as their packaging tends to make them soggy. There s plenty of variety in their fountain drinks and they even offer Cholula sauce! This place is a special eating out option and highly recommended! My favorite is the Blue Buffalo with onion strings and friend pickles! Always craving Tower Burger!

Date: 7 months ago

Review №38

Rating: 1

Order to go. Placed 3 orders of wings, 2 garlic parm and 1 buffalo with 3 ranchs. Doubled checked with the employee at register placing my order if it was correct she said yes. Then before I leave, I check my order. I only got 2 orders of parm and 1 individual buffalo wing and 2 ranchs. I thought this was a joke to received only 1 individual wing buffalo. I went back to the employee that placed my order and showed her my order was taken wrong. She doubledcheck how she took the order and said she made the mistake. Then I had to pay again because the employee took my order wrong. Then while I wait for that order to come out, while my food already to go gets cold. Then I got my order, doublechecked it. It was right. I asked about my third ranch, I order originally and she said only 1 ranch is allowed for to go orders. I told her I ordered 3 ranchs. She didnt give me the ranch. Customer service was horrible especially for it not busy during this time. And, Tower Burger why would you allow your customers 1 ranch for to go order, when I order 3 orders. But if you eat your wings at the restuarant, you get 1 ranch per order. That doesnt make any sense. Took about 40mins altogether. Was not busy at all. Time was between 6pm-6:30pm. Very Displeased. Also 3% gratuity charge added with no sign anywhere and Im taking my order to go. They even did my order wrong! I hope this review makes future customers aware and learn from my experience. I hope Tower Burger owners read this. If it wasnt for your customers you wouldnt have a business.

Date: 7 months ago

Review №39

Rating: 5

Ive been here a few times. Food has always been good, and nothing extremely wrong with service they just sometimes take a little longer than most restaurants. But over all I would still highly recommend it!

Date: 7 months ago

Review №40

Rating: 5

The service was excellent! My server was very generous! Food 10/10 super delicious! I loved my fried pickles crispy on the outside and juicy inside! My burger, fries & onion strings were so yummy not greasy at all! I am definitely going back for more!

Date: 7 months ago

Review №41

Rating: 1

The food here is usually good, but today I had a red velvet cinnamon roll that was absolutely inedible. It was so dried out, like it had been made weeks ago. They would not give me a refund or exchange it for something else. If I go back, I ll never get a dessert there again.

Date: 7 months ago

Review №42

Rating: 3

Love the burgers here, but this is now my 4th time to go in, wait for cashier , then be told it would be about 40 min for my food. Don t know how you all plan to make it if you don t staff your restaurant properly. You all have my favorite burger in the valley, but I am giving up on trying to go for lunch because it wastes so much time when you all are backed up. Hate to harp on a local business, but this is the only I think you will see the feedback. All of the staff has always been wonderful as well.

Date: 8 months ago

Review №43

Rating: 5

Parking: Plenty of parking Wheelchair accessibility: Handicap parking Recommended dishes Chicken California Club, Burgers Parking options

Date: 8 months ago

Review №44

Rating: 3

waited 30 minutes for some to go burgers & they were cold, so were fries!

Date: 8 months ago

Review №45

Rating: 5

So yummy 10/10 recommendations

Date: 8 months ago

Review №46

Rating: 5

This was the best DAMM BURGER I HAS IN MY LIFE THE Fungus AMUNGUS!!!! Get it please y all this review isn t fake I video I went live on TikTok OMG! I m glad they took a while unloading our truck at the HONGKONG GROCERY. They took 3 hours unloading so we had enuff time to take my time and eat slow and enjoy this food guys the fries was on point and fresh the mushrooms and cheese was perfect the meat was fresh the bread was perfect everything about the burger even the atmosphere was perfect. Service was superb ladies we enjoyed I don t do long reviews but this on deserved it a more I would give you guys a 10 if I could .

Date: 8 months ago

Review №47

Rating: 5

Date: 8 months ago

Review №48

Rating: 5

Best burgers in the valley! Their wings are amazing too. Absolutely loveee this place always recommend to everyone i know!

Date: 8 months ago

Review №49

Rating: 5

I love the burgers and fries. I tried the wings for three first time yesterday and they were amazing. The wings are breaded and extra crispy.

Date: 8 months ago

Review №50

Rating: 4

Date: 9 months ago

Review №51

Rating: 1

Took over 45 minuets to get my food, burger was extremely dry, meat over cooked, no hair nets from what I saw, it was very unsanitary, employees too busy hanging around rather than providing customers. had high expectations but was disappointed.

Date: 9 months ago

Review №52

Rating: 2

It took me a couple of days to write this review. I loved the quality and quantity of the burgers. My issue is the extra charges added to the bill that are NOT posted anywhere in the establishment. They have a credit card use extra charge and they also have a 3% gratuity charge that is NOT posted anywhere! I paid in cash and yet both of those charges we added to my bill. Why are they charging a gratuity bill for 2 people in an establishment where you sit and all they do is bring the food to your table? Why dont they post that! I am giving them 2 stars for the principal of not being transparent. Is it legal for an eating establishment to have additional charges without posting them?

Date: 9 months ago

Review №53

Rating: 5

Date: 9 months ago

Review №54

Rating: 2

I asked for a ETA before I ordered and they said 15 minutes which is already a long time for 2 burgers, they took almost half an hour.

Date: 9 months ago

Review №55

Rating: 1

The person was rude food horrible and the waiter burped in front of me and he farted horrible he even started screaming funny noises never coming back Parking: He farted

Date: 10 months ago

Review №56

Rating: 1

Bad service nobody was their and food you have to order at cash register and felt rushed

Date: 10 months ago

Review №57

Rating: 1

I paid full price for a burger with an egg and I asked for no meet. They brought a tower of lettuce with a half way cooked egg and onion rings of top. The egg yolk was dripping over the lettuce. Disgusting people!

Date: 10 months ago

Review №58

Rating: 5

Date: 10 months ago

Review №59

Rating: 2

Cold food, reheated potatoes and terrible service

Date: 10 months ago

Review №60

Rating: 4

Got the amongus burger, top tier. Loved everything about it, crunchy and juicy meat. Not all greasy like other joints! Im definitely coming back to try more of the menu!!

Date: 10 months ago

Review №61

Rating: 4

Date: 10 months ago

Review №62

Rating: 4

Pretty good burgers for the price

Date: 10 months ago

Review №63

Rating: 4

Cool place. Service was good & atmosphere is modern industrial. Wings were good, but burger was overcooked. Will be back but will try chicken or vegan dish this time.

Date: 10 months ago

Review №64

Rating: 5

Date: 11 months ago

Review №65

Rating: 5

Date: 11 months ago

Review №66

Rating: 5

Best burger Ive had in the valley for a while. The bun stayed crispy until the burger was gone, it was juicy, and the bacon was perfectly cooked and flavorful. Definitely will be heading back.

Date: 11 months ago

Review №67

Rating: 5

Great food, a little pricey, but its worth it.

Date: 11 months ago

Review №68

Rating: 5

/the best burgers in the valley

Date: 11 months ago

Review №69

Rating: 5

Date: 11 months ago

Review №70

Rating: 2

Went there Friday and as soon as I walked in I could smell a strong odor of gas. I asked them if they could smell it and they said no. I said well if I pass out call 911. The burger was cold and the fries were cold and hard. Not fresh at all. Sticking with the Alamo location.

Date: 11 months ago

Review №71

Rating: 5

Food is great. Their Fried pickles are the best Ive had.

Date: 11 months ago

Review №72

Rating: 5

Date: 11 months ago

Review №73

Rating: 4

The burger was good. Better than fast food. The fries were about average but the side of onion straws was below average. Not cooked enough and very oily. It terms of value, a bit expensive for the quality you get. About 25 bucks for two people.

Date: 11 months ago

Review №74

Rating: 4

This is strictly on The wings. There s a Wednesday deal .25c only 1 flavor 8 wing max per person and only dine in or take out but in person order only. Was debating between XO and the Seoul Sauce .waitress was nice enough to offer samples of the sauce. Honestly the seoul sauce was more tangy rather than spicy. When I think and see Korean inspired sauces, gochagang is what I visioned at least tasting and seeing that deep red color. The sauce wasn t closed to what I thought it would be. The XO sample was a bit sweet so I ended up trying the Seoul sauce but light on it. I still like the sample and curious how it would be on the wings. Wings definitely are a great value for Wednesday deal and probably would be back to try some of the other flavors. Nice crunch more like a tempura batter that is used for the wings.

Date: 11 months ago

Review №75

Rating: 4

Not bad at all, the food was good but a little pricey

Date: 11 months ago

Review №76

Rating: 1

I called to place an order over the phone multiple times on a Monday at 4:30pm... with no answer, so when I get there, there is literally no one in the restaurant dinning...its no wonder they are still in business....employees not wanting to answer phones....wow

Date: 11 months ago

Review №77

Rating: 3

I had the Snoop Dog at the McAllen location and it didnt compare to the first one I ate at the Alamo location. I couldnt stop raving about that one. This one was very sub par. Bun was cold and dense, the hot dog was small, bacon was scanty, and it was way overloaded with jalapeños (i took a bunch of them off). Most likely wont be going back to this location for the Snoop Dog.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Great burgers! Friendly service!

Date: a year ago

Review №81

Rating: 1

Use to come to Tower Burger often, but lately the service is very bad. To busy hanging out in the back, to make sure customers had what they needed. Had to go get my own utensils, codoments, and napkins. When the order came, the cheese was wrong, burger overcooked, bacon was hard as rock. Why ask how I want my burger cooked if they all come well, well, done? When I asked about the wrong cheese, they said they were out of that type of cheese. But the person I was with had the cheese I had ordered on their burger. So they were not willing to make my order right. Very skimpy on some of the expensive add-ons to my burger also. Then, there is a non disclosed 3% gratuity charge to the meal that is not posted anywhere. For what, to bringing me my food that I wasnt happy with. I will say the fries were good but will not be coming back.

Date: a year ago

Review №82

Rating: 5

Were here almost every other 25¢ Wing Wednesday. Limited sauce choices but they are tasty. Weve also been here for their $2 Tuesday Burgers. Meat to bun ratio wasnt it, but it definitely had a good taste. Their fried pickles and fries are also delicious.

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 3

Please train employees to remove apron before entering the restroom.

Date: a year ago

Review №85

Rating: 5

I love their burgers and wings!

Date: a year ago

Review №86

Rating: 1

Waited 45 minutes to receive our food. Ordered 11:53. Received food at 12:38. Staff said they couldn t provide a refund. Food quality was very bad. Do not order the pulled pork sandwich.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 4

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 3

Burger pretty good, French fries soggy not crispy.

Date: a year ago

Review №92

Rating: 3

This place could be the jewel of McAllen if they adjust their menu and some service items. Burgers are good, Fries were super soggy, chili cheese fries were bland, and the cheese sauce ruined them and made soggier. The onion strings were dripping oil and seem to come from a bag. Not a place I would strongly recommend. Advice: listen to your customers, update your menu, you need a new manager that is in tune with what a good restaurant should run like, empty drink dispensers and soggy food are a recipe for non-returning customers.

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 3

I had high expectations but the burger was really dried but it was a chorizo burger and asked medium well and my son was medium but they were dry and it didnt help that the bread was pretty hard , they need to change the buns or just use fresh buns because stale buns tend to harden faster after getting warmed up . Some seasoning please and the elite for the wings was a miss . The wings themselves were good but that seasoning isnt it , once again I can tell it was old and the cheese they used was to generic for the loaded fries . Man this place is great overall but for the price it was not worth it . Will give them a try again in the future. Much potential !

Date: a year ago

Review №96

Rating: 5

One of the best burgers I ve ever had! It was delicious, the veggies were fresh, the bun wasn t soggy and it was topped off with homemade fries!! Definitely returning to Tower Burger!

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 3

Great large and open seating area. The steak burger needs more seasoning...and hand cut fries are over fried with oil.

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 1

Overall a bad experience, called to ask about the $2 burgers I ve seen advertised on FB, girl tells me I need to order that in person? That s not explained on the advertisement posts on FB so that was annoying. Place seems understaffed, so food was coming out slow. My fries were super limp and small, burgers bland. Also place was dirty.

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Tuesdays specials are great. Fresh cut fries and create your own burger. Clean not greasy burgers

Date: a year ago

Review №103

Rating: 4

Took my parents to eat here because I wanted a good smash burger. Burger was good but it lacked seasoning. The fries were great and a lot too. I saw a lot of reviews complaining about the service, but was great I guess it just depends who is there when you go.

Date: a year ago

Review №104

Rating: 5

Nice place glad I found it. Love the specials .

Date: a year ago

Review №105

Rating: 5

Great burgers and wings!

Date: a year ago

Review №106

Rating: 1

Date: a year ago

Review №107

Rating: 4

Went yesterday for the wings experience and found they were decent. Size are way bigger than the competition which is a plus, but it had too much breading, the sauce are different ok, cant beat the prices for 25 cents each, my wife enjoyed the huge mushroom burger and my daughter too. Alot of fries were given very generous portions thats for sure. Will visit again for sure.

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

Their wings and burgers and fries are awesome. Great service

Date: a year ago

Review №110

Rating: 1

Horrible service. Waited for an hr and the cashier with the ear wedges is super rude. 0 customer service skills. She was rude to every customer as if she wanted them to leave, which a lot of people did leave, good for them. Do not come here.

Date: a year ago

Review №111

Rating: 1

I have one hour for lunch it took 15 minutes just to get my order in. Then another 20 minutes of waiting. I went to check on my order and was told there was a 10 minute wait. I asked who is the manager and the girl said I am. The cooks are super overwhelmed or too slow but this place has bad management every time I go here it s like this disappointment!!!! Come on guys get it together

Date: a year ago

Review №112

Rating: 5

Had your $2 hamburgers. AWESOME!! Only thing onion strings were a little greasier today.

Date: a year ago

Review №113

Rating: 5

Their burgers for $2 on 2sdays are the Bomb!! I highly recommend T Burger!

Date: a year ago

Review №114

Rating: 1

Burgers were overcooked- burnt! Very slow Service. Loaded French fries were also burnt. Definitely will not visit again!!

Date: a year ago

Review №115

Rating: 1

35 min waiting for my order 6114 during lunch 4/26

Date: a year ago

Review №116

Rating: 5

Great food and service. The place is always clean.

Date: a year ago

Review №117

Rating: 4

Date: a year ago

Review №118

Rating: 5

Hands down, best burger in the RGV. Highly recommend!

Date: a year ago

Review №119

Rating: 4

Always under staffed. 1 person on register and 1 in the back trying to do everything. Parking: Its right next to a Schloskies. And a Harbor Freight. Wheelchair accessibility: Little ramps everywhere and all the front parking is for crips.

Date: a year ago

Review №120

Rating: 1

Food is good. Service is terrible and slow. Tables never clean, always with food on top. Short staffed always.

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Our favorite place to go. The burgers and wings are delicious.

Date: a year ago

Review №123

Rating: 4

Date: a year ago

Review №124

Rating: 1

Unimpressed with Tower Burger. Dont waste your money making your burger into a meal. The fries were soggy and unflavored. Fountain drinks are either out of order or out of stock. Sweet tea was actually unsweetened tea + sugar, which does not make sweet tea. Service was good.

Date: a year ago

Review №125

Rating: 1

I have taken some of our clients to the location in Alamo and to the one on Tenth St. in McAllen, I took my son on 3/5/2023 at 5:25 pm to share a burger and fries since we were not that hungry and their servings are usually pretty substantial, prior to ordering Daniel mentioned that the Combos would only come with Onion Strings because they had run out of fries which I found unsatisfactory as an excuse - you only have an HEB down the street, to me that just means you dont have employees taking ownership, they just dont care. I didnt want to go driving looking for another place so we settled for the Onion Strings. I had been in the sun all day and I chugged down my first glass of mixed sweet and unsweet Iced tea when I went to get a refill I informed the young girl -server that they had run out of sweet tea - her response was that nearing closing time they no longer put out any more tea which I found to be absurd- I am expecting the same type of service at opening time as well as closing time and I found this to be totally unacceptable and poor practice. I then mixed my own sweet tea and asked her for some lemon slices and her reply was We dont have any! All you need is one or two employees to cost you your business, I would really re-evaluate your true reasons for being in business and if customer service is not your first priority - you should just pack your bags and close it down and ride off into the sunset.. Another thing, I think it would be a good idea to offer your First Responders and Military a discount.

Date: a year ago

Review №126

Rating: 4

Great place to spend your Saturday. The wings are breaded nicely I give them a 8.7 out of 10.

Date: a year ago

Review №127

Rating: 1

bad place to eat, they do not cook and treat food right, they put together hamburgers that they look as if they pull them out of the trash, and fries are extremly oily since they do not have the temp right, fries where limp and disgustingly cold. It was my wifes BDay and I wanted her to have a good time, her blue cheese burger had a smear that looked like BCheese but it was not. Bad all in all! Do not recomed, Good luck! I suppose is my fault and not tower burgers, since I have travled out of the RGV and I do not know any better...........

Date: a year ago

Review №128

Rating: 5

My first time there. I heard alot of great things about the Alamo location and we finally had chance to try. It did not disappoint. Burgers were fresh , flavorful. I cant wait to try out the different burgers. Their desserts look delicious, just didnt have room lol. Cashier was super friendly and helpful with menu and patient with us for taking our time. Definitely going back

Date: a year ago

Review №129

Rating: 1

Got here to pure attitude at the register. I asked for a specific burger w a veggie patty, I got something else which was also no longer hot nor warm. When I told the waitress the order was incorrect I got more attitude that I wasnt charged for the additional stuff so I had to make another 2.59 charge. My husband got a specific hot dog with kimchi and was advised after that they dont serve kimchi. Very disappointed. I was looking forward to eating here but normally go to the one in Alamo. Will not come to this one again.

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 4

Burgers are a bit pricey however the quality makes up for it. The sides are also very solid and the customer service is a 10/10

Date: a year ago

Review №132

Rating: 1

No sense of customer service. Got there at with two people in the place. My buddy and I ordered the same thing. Five tables got there after us. They brought my buddy his plate and said mine was coming right up. They then served a table that got there after us. Then another table. We asked for my burger. The girl didn t apologize but said they messed us in the back and my order was coming. They then serve another table. Then two ladies walk in and order. They get served their food . So everyone is now served in the restaurant. I get up to cancel my order. All of a sudden it is ready. I had to get back to work. Word of advice. When you forget an order get it taken care IMMEDIATELY! Don t serve everyone else. The worse part is that I had talked up this place to my whole office. My buddy didn t want to go.

Date: a year ago

Review №133

Rating: 3

It would get a better rating from me if the service was better. The food is great, but they have only 1 person at the register who is ALSO the server & only 2 Cook in the back. 3 people running the place. If you dont mind waiting for your meal, give it a shot. If your in a rush during your lunch break, Id skip it.

Date: a year ago

Review №134

Rating: 4

This was our 1st visit to the N. 10th location after some 20+ visits to the original Alamo location. We were kind of disappointed with the servings of fries on both my wifes order and mine. The 1/2 lb burgers were fine and properly cooked, but the fries were greasy and salty. We tried to muster the willpower, but we couldnt finish the fries. We were used to getting crispy orders of fries in Alamo and unfortunately that was not the same yesterday. I do not believe that we will be returning to this location again, but we may return to Alamo at least one more time and see if it was just a one bad off visit....

Date: a year ago

Review №135

Rating: 4

Date: a year ago

Review №136

Rating: 5

My favorite burgers. The flavor of the meat and bread excellent. The space of the place is super spacious...there is always room and space to eat no matter if it is Sunday lunch time. 100% recommended.

Date: a year ago

Review №137

Rating: 4

Date: a year ago

Review №138

Rating: 1

Is this palace closing??? Very poor service and no supplies on fountain drinks little dirty!!!!!

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 1

Food was cold veggies were old and stale. Service was horrible. Definitely do not recommend

Date: a year ago

Review №141

Rating: 1

No ice for drinks. Come on people a stripes is next door. We walked over there and bought a bag of ice which we shared with other patrons. Ordered a Chile dog. Waitress came to table and advised they were out of Chile. Substituted a slice of bacon. When order came it was cold! Would not recommend this restaurant.

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

My first time being at tower burger Ioved there huge 1/2 pound burger this burger was awesome I would recommend this place to all my family and friends..

Date: a year ago

Review №144

Rating: 5

Street corn (elote) wings were insane and the brown sugar bourbon wings were awesome as well Super meaty, juicy and super crispy...

Date: a year ago

Review №145

Rating: 3

Burgers are delicious but customer service is not very good. A nice smile and thank you would go a long way here.

Date: a year ago

Review №146

Rating: 5

Kid-friendliness: My granddaughter loved her burger. Food

Date: a year ago

Review №147

Rating: 5

Hands down the best burger I have ever eaten! Clean place, attentive staff. Awesome chef. Parking: Plenty of parking

Date: a year ago

Review №148

Rating: 5

Their caramelized onions really are caramelized!! I had their Tower Melt (patty melt) - it was the best ever!!

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 5

Burgers are great, fries were so so, onion strings were ok.

Date: a year ago

Review №151

Rating: 4

Food is a bit expensive but not bad

Date: a year ago

Review №152

Rating: 5

This will definitely be another of my husbands and I lovely places to eat out and chat. Loved the cozy atmosphere and the food is amazing. Enjoyed every bite. First time I try eating mustard and actually liked it (bonus points for that!). 10/10

Date: a year ago

Review №153

Rating: 3

I got a Holy Guacamole with some loaded fries with the combo, and I honestly wish I didn t. You could tell that they give their burgers attention, however the loaded fries are an abomination. The melted cheese was already stiffening when it got to my table and the fries are a rubbery, squishy mess. No crispness, no flavor other than the oil they were in a total mess. I understand their focus is burgers, but I mean this isn t okay. Fries are to burgers what peanut butter is to jelly. Perhaps in the future this won t be the case. Parking: Practically empty lot on a Monday.

Date: a year ago

Review №154

Rating: 5

Excellent 100% recommended

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 4

Date: a year ago

Review №157

Rating: 1

What is happening to your food? It used to be great but not any more! The meat is paper thin, the fries over cooked. You charge for Buffalo sauce and dont even include it in the order. What a deception!

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Update: the last coupe of times (last time in September 2022 and about 1 month before this) the quality of the food has taken a hit. The burgers not as tasty and the service was a little slow. The pulled pork sandwich was pretty dry despite of the sauce. Meat was not as tender. When it happened the first time I didn t edit the review but now it happened again so I decided to give an update. I know after the pandemic many businesses are struggling with staff and supplies and I am hoping that is the reason for this change. Praying for all businesses. Both restaurants in Alamo and Mcallen have the same flavor. The food is delicious, fresh. Restaurant is clean and welcoming. Tower Burger in Mcallen is a bigger space than Alamo. We have tasted the pulled pork burger which comes with fried string onions, pickles, bbq sauce in the burger and a side choice of fries, loaded fries or more string onions. I tried the loaded fries for the first time and was not disappointed. Very good! Beef burgers are so juicy and delicious as well as their grilled chicken sandwich in Texas toast. Whether in Alamo or Mcallen , you have to stop by.

Date: a year ago

Review №160

Rating: 5

If you love burgers youll love this place.

Date: a year ago

Review №161

Rating: 1

Food was horrible. They used spoiled food and stale hot Cheetos that tasted like they been out for over a week. Paid over $40 for two spoiled burgers and the most disgusting hotdog I ve ever had. They have little kids working here with no management or quality control. This place has been bad the last 2 years. Just go to the Food Trucks across the street.

Date: a year ago

Review №162

Rating: 4

Plain flavors; not so delicious but still a good place to eat

Date: a year ago

Review №163

Rating: 5

Great burgers

Date: a year ago

Review №164

Rating: 5

No matter what burger you order all is Delicious

Date: a year ago

Review №165

Rating: 5

Clean facilities, friendly staff, and great food! I ordered a Tower Burger, and it was awesome. Half-pound patty, cheese, a fried egg (because the runny yolk really adds some magic), LTP, and onion strings. The onion strings were delicious. The onion was sweet and the breading was light and tasty. The fries were perfectly cooked and salted. Give it try for a really good burger experience. Fair warning: this was a slippery burger. Recommend cutting this beast in half. Totally worth it though. :-)

Date: 2 years ago

Review №166

Rating: 5

Date: 2 years ago

Review №167

Rating: 5

Date: 2 years ago

Review №168

Rating: 1

Very rude staff. I was trying to call in an order an was told that I would have to pay over the phone. I said that i had no issue with that and the employee said he would put me on a brief hold. He never answered again. I hung up after 10 minutes and called again a few times but the line was still busy because they had put me on hold. Very, very rude.

Date: 2 years ago

Review №169

Rating: 4

Quality burger. Good variety of toppings. They should invest in making better fries in my opinion.

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Date: 2 years ago

Review №172

Rating: 3

I ordered a burger no bun, with no cheese, lots of jalapenos. It came with processed American cheese half the amount of jalapenos so I had to order & pay for more. My husbands burger bun was greasy on the bottom. No lids for the plastic cups so if you wanted to take the remainder of your drink you couldnt put a lid on the cup.

Date: 2 years ago

Review №173

Rating: 5

The service is very good, the employees are very attentive and the best are their burgers, the bread, in my opinion, is made daily, the meat is very good. One of the best burgers in all of RGV without a doubt Congratulations !

Date: 2 years ago

Review №174

Rating: 5

Loved it!!

Date: 2 years ago

Review №175

Rating: 5

I absolutely love this place. Either location is awesome, but the McAllen location is closer to home for me. I love their fluffy buns, and dont get me started on the loaded fries. My date got the fried onion strings and we split them. Soooooo good! I have always had excellent food and service here. Oh, and the bacon is thick cut! Update! Just chose to celebrate my bday here! 53 is looking great, and so was my Sexy Mexi with loaded fries! Dang! Yummy!

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 1

Worst meal ever .even kids hamburger was not good . This is hot dog reminded me a gas station hot dog that had sat all day . I tore this part off so you could see . They were a awesome place now they are a bottom of the barrel place . Never again waste of my money

Date: 2 years ago

Review №178

Rating: 5

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 4

Date: 2 years ago

Review №181

Rating: 5

This place was amazing. The patty had such a smokey flavor and seasoned perfectly; added grilled onions, grilled jalapeños, and avocado. The bun was soft inside and toasted on the outside. Loved the slight sweetness of it. We accompanied it with shoe string onion rings. They were so crispy and the flavor just burst in your mouth. Be prepared to come with an appetite. These burgers are not for anyone on a diet!!

Date: 2 years ago

Review №182

Rating: 5

Very good, 100% recommended, the bread and meat are the best

Date: 2 years ago

Review №183

Rating: 2

Large drinks are actually small (dont say you have large drinks when its apparent theres only 1 size...small), boxes were small, meat was burnt, cheese was watery. The only things good were the guy at the counter he was super friendly and the restaurant was clean.

Date: 2 years ago

Review №184

Rating: 5

A local favorite! For a couple of dollars more than a fast food place, Tower Burger offers quality, delicious, enormous burgers and heaping servings of fries! Dont know where to start? Order the regular Tower Burger and take it from there! Vegetarian options: No strict vegan options, but options for vegetarian and pescatarian diets are available Parking: Abundant parking; rarely an issue Wheelchair accessibility: Tower Burger is fully wheelchair accessible

Date: 2 years ago

Review №185

Rating: 5

Great burgers

Date: 2 years ago

Review №186

Rating: 5

We both really liked our burger. Big portions, fair prices. Everything seems to be fresh. Its somewhat difficult to find this location but definitely worth a try.

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 5

Always fresh! Burgers are cooked to your preference. Their loaded fries are thr best!

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 5

Date: 2 years ago

Review №192

Rating: 5

Good food, good service, and a chill environment.

Date: 2 years ago

Review №193

Rating: 1

Very very very bad service her name is MIRANDA if there is a negative 0 I would have rated her that !!!!

Date: 2 years ago

Review №194

Rating: 4

Pretty good burgers. Kinda like a fancy Five Guys. Worth a try.

Date: 2 years ago

Review №195

Rating: 3

Went here for lunch for the 1st time the other day with two others. Girl working the counter & delivering food was very nice, but was unfortunately the only one doing everything out front. It took 30 minutes for our table to get our 1st burger, 10 minutes later I was given my veggie burger, only to bite into it and find out it was NOT a veggie burger. After almost an hour we all finally had our food. Food was actually very good, but not somewhere Id go if I wanted a quick bite or if I wanted to eat with the people I came in with, since the cook was not preparing meals on the same ticket together. I was also very off put with the staff being unsure what burger theyre delivering to the table. As a vegetarian, I did not appreciate taking a bite of what was definitely meat.

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 1

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 2

Date: 2 years ago

Review №200

Rating: 5

Food is delicious! Ambiance is pleasant. Service is excellent.

Date: 2 years ago