About the Company
rating: 3.2
A&W Restaurants have been serving up signature burgers, hand-breaded chicken tenders and root beer floats since 1919. A&W still makes root beer fresh in their restaurants with real cane sugar served in a frosty mug.
Categories
- Fast food restaurant
- American restaurant
- Hamburger restaurant
Contact Information
Phone: +1 972-315-8600
Website: https://awrestaurants.com/locations/texas/lewisville/733-hebron-parkway/
Address: 733 Hebron Pkwy, Lewisville, TX 75057, United States
- Sunday: 10 AM–10 PM
- Monday: 10 AM–10 PM
- Tuesday: 10 AM–10 PM
- Wednesday: 10 AM–10 PM
- Thursday: 10 AM–10 PM
- Friday: 10 AM–10 PM
- Saturday: 10 AM–10 PM
Photos
Reviews
Review №1
Rating: 5
Date: a week ago
Review №2
Rating: 5
Date: a month ago
Review №3
Rating: 2
Date: a month ago
Review №4
Rating: 1
Date: a month ago
Review №5
Rating: 5
Date: 3 months ago
Review №6
Rating: 5
Date: 3 months ago
Review №7
Rating: 5
Date: 3 months ago
Review №8
Rating: 1
Gross restaurant. How do you have cheese curds but no cheese sauce!? Food
Date: 3 months ago
Review №9
Rating: 1
The service is bad and the workers spoke bad about my friend and me in Spanish because they did not think that we understood english plus they never open there doors any where close to the time that there sign shows
Date: 4 months ago
Review №10
Rating: 4
I just got a rootbeer float from the A & W side. I grew up with A & W in Minnesota. I wish I could get a hot dog with bacon and cheese like when I was younger. That would make my day.
Date: 4 months ago
Review №11
Rating: 2
My family had a semi large order, and the food was ok from KFC. The cod basket I ordered from A&W was not cooked well, had an unpleasant taste and extremely small pieces. I also did not receive my drink, or any sauce for my dinner. This is our first negative experience with this store.
Date: 6 months ago
Review №12
Rating: 5
Date: 6 months ago
Review №13
Rating: 4
This store was clean.. food fast and fresh and good customer service
Date: 6 months ago
Review №14
Rating: 3
Not as good as they were buy themselves
Date: 7 months ago
Review №15
Rating: 2
Please go to another restaurant nearby where you can order and eat without getting stressed.
Date: 7 months ago
Review №16
Rating: 1
Substandard fish and fries for the price, youre better off placing a take out order at a restaurant for the price you pay. What you will get is two or three bland oversized chicken nugget pieces of fish and fries; all placed in a burger box to give you a good idea on what youll get for $15. Never again.
Date: 7 months ago
Review №17
Rating: 5
Great food. Very fast service. Friendly staff. Highly recommended
Date: 8 months ago
Review №18
Rating: 4
Stopped in for a quick refresh
Date: 8 months ago
Review №19
Rating: 5
Never busy and always clean. Love it here.
Date: 9 months ago
Review №20
Rating: 4
CLOSED ??
Date: 9 months ago
Review №21
Rating: 1
This place sucks pretty bad. The last 2 times Ive been there I ordered a A6 and asked for tomatoes onions and lettuce and both times I never got that and I asked them even at the window and he said he would make sure of this issue
Date: 10 months ago
Review №22
Rating: 5
Date: 10 months ago
Review №23
Rating: 1
The cod was rotten and undercooked. 13 hours later I was puking everything out of my stomach. Everyone else in my car tried and bite and had the same opinion and experience. If you are going to be served undercooked, rotten food, theres no reason to ever try to go again!
Date: 10 months ago
Review №24
Rating: 1
Ordered 2 chili dogs and the guy who took my order made me wait at the first window for some reason .when I got home I found out why. The chili was black and I ended up throwing the food away. Stay away from this location.
Date: 10 months ago
Review №25
Rating: 1
I have an A&W by my house In Grand Prairie that has never done this before. The gave me a cheesburger, when i ordered a double bacon burger. It was severely under cooked. And tasted horrible, the absolutely Rude staff especially the girl who was taking orders, she definitely did not want to be working their. She Rushed me through the line when their was only one car behid me. Lucky for them I had to get back to work, so I could not stay at the restruant to look at what I got. Just an absolutely horrible experience. I spit that burger out and threw it away.
Date: 11 months ago
Review №26
Rating: 1
It was raining, and we were in the middle of ordering when the guy just stops responding. We pulled up to the window and there was nobody in sight.
Date: 11 months ago
Review №27
Rating: 1
Food cold and horrible
Date: 11 months ago
Review №28
Rating: 4
Date: a year ago
Review №29
Rating: 1
Food was decent but the absolute worst service youll find around town. They were very rude and I had to get my order fixed 3 times due to negligence.
Date: a year ago
Review №30
Rating: 1
First time coming here, burger was not that good. Fries were good if they would have put ketchup in bag.
Date: a year ago
Review №31
Rating: 4
I ve loved eating at A&W since I was a kid. I still enjoy eating here. Great burgers, awesome root beer floats what more could you ask for.
Date: a year ago
Review №32
Rating: 1
I got a hot dog and a root beer float. The hotdog was warm the bun was stale and they forgot my chili and onions so they just gave me a plain hot dog. The float had barely any ice cream in it. I went back to get it fixed and they took my stale hotdog and just put chili in it. I asked them to remake the float and they just plopped for ice cream in the one I handed back. The chili was super salty and the hotdog was nasty. Just don t go here. It was my first and last time trying this place. Extremely lazy.
Date: a year ago
Review №33
Rating: 3
Counter staff too busy talking to each other while people waiting
Date: a year ago
Review №34
Rating: 4
Date: a year ago
Review №35
Rating: 5
Very good and great customer service. Great and the service was
Date: a year ago
Review №36
Rating: 5
Date: a year ago
Review №37
Rating: 1
Date: a year ago
Review №38
Rating: 1
Should fire the drive through employees.
Date: a year ago
Review №39
Rating: 4
Date: a year ago
Review №40
Rating: 1
I went today and got the A1 combo and it was so nasty. My burger was cold, my meat was over cooked, cheese wasn t melted, the bun was old and hard and my fries were burnt
Date: a year ago
Review №41
Rating: 1
Left multiple customers standing in the rain at thier door without bothering to tell us they werent going to open.
Date: a year ago
Review №42
Rating: 1
Food was cold like they gave me one that had been sitting on the counter. And the root beer that I remember being famously delicious was flat. I was going to do more but it looks like they been bashed for a while with no change in service. Best of luck guys.
Date: a year ago
Review №43
Rating: 3
Asked for meat and cheese only on a double cheese burger and got pickles and ketchup/mustard. Ugh! They f you in the drive thru, always go in cuz they f you in the drive thru. -Chris Rock
Date: a year ago
Review №44
Rating: 3
Date: a year ago
Review №45
Rating: 1
Got my famous bowl no corn.. no gravy.. way over cooked chicken barely any cheese
Date: a year ago
Review №46
Rating: 5
Date: a year ago
Review №47
Rating: 5
Date: a year ago
Review №48
Rating: 3
Date: a year ago
Review №49
Rating: 4
Date: a year ago
Review №50
Rating: 1
Most disgusting meal I ve ever eaten! Got a cheeseburger combo, put a gallon of mayo didn t even bother putting the ketchup on it. Then burnt the buns, no flavor was so bad. Then the fries were so salty i couldn t even eat them. Was a waste of money. Don t even bother going here anywhere else you pick is better than here.
Date: 2 years ago
Review №51
Rating: 4
Date: 2 years ago
Review №52
Rating: 4
It will be nice when you can actually dine inside again.
Date: 2 years ago
Review №53
Rating: 1
Date: 2 years ago
Review №54
Rating: 1
We got the chili fries which were good but the burger was tiny and had absolutely no flavor. If we do go back it will only be for the floats.
Date: 2 years ago
Review №55
Rating: 2
Date: 2 years ago
Review №56
Rating: 1
I ordered a hot dog with cheese ketchup and onions. The bun was hard as a rock. The dog itself tasted terrible. Ive had a better bar S hot dog at home. Complete waste of money do not buy this.
Date: 2 years ago
Review №57
Rating: 3
Date: 2 years ago
Review №58
Rating: 1
We weren t ready when we pulled up and asked for a minute to decide. The woman audibly sighed, she was super rude. We decided to leave and just eat elsewhere. It was surprising. I was so polite at first.
Date: 2 years ago
Review №59
Rating: 4
It took awhile to get our hot wings but that was expected. Otherwise good service for the money.
Date: 2 years ago
Review №60
Rating: 5
I cannot speak for their food, but this is absolutely the best rootbeer I have ever had.
Date: 3 years ago
Review №61
Rating: 1
Just watched the drive thru employee and the lady behind us get into a screaming match over whether or not a plain and dry cheeseburger was a hamburger or not. I can t imagine keeping a job after that display. Everyone else would have been fired on the spot. Couldn t even leave the drive thru. Absolutely Wild employees. Definitely not coming back after watching an employee threaten to fight someone over that. How can you work at a place that sells burgers and not understand that the difference between a hamburger and cheeseburger is literally whether or not they have cheese?
Date: 3 years ago
Review №62
Rating: 5
Date: 3 years ago
Review №63
Rating: 5
Very COVID conscious . Fries are the best , burgers are good. Root beer is flavorless but not enough to complain about.
Date: 3 years ago
Review №64
Rating: 5
Date: 4 years ago
Review №65
Rating: 5
Excellent
Date: 4 years ago
Review №66
Rating: 1
Came to A & W Rootbeer in Lewisville to treat my daughter to a root beer float today. They literally have no root beer, and wont for another 45 minutes. There is no way to exit the drive thru. Disappointed.
Date: 4 years ago
Review №67
Rating: 1
We just got rootbeer floats.One was overflowing and spilled all over us. We then tasted them, they were flat or out of syrup in the rootbeer. We told the manager who was running the window, he tasted the root beer from the tap and shrugged his shoulders. We didnt even drink them because they were so bad. Thanks pal.
Date: 4 years ago
Review №68
Rating: 3
Good burgers. Very inexpensive.
Date: 4 years ago
Review №69
Rating: 5
Date: 4 years ago
Review №70
Rating: 5
Great food and customer service
Date: 4 years ago
Review №71
Rating: 3
Date: 4 years ago
Review №72
Rating: 3
Very clean, good service, okay food.
Date: 4 years ago
Review №73
Rating: 3
This is one of those restaurants where they share space with another. I think its either to save money on rent or so your french fries taste like fried chicken. Im leaning towards the chicken flavored fries, cause these folks delivered! Boom! Another great review!
Date: 4 years ago
Review №74
Rating: 5
Good food
Date: 4 years ago
Review №75
Rating: 1
The people working there do not care about service. And their homemade rootbeer recipe is not as good as store bought A&W; it used to be better than store bought.
Date: 4 years ago
Review №76
Rating: 5
Date: 4 years ago
Review №77
Rating: 1
Over priced and terrible food. Tables were greasy. I had t ok clean the one we used.
Date: 4 years ago
Review №78
Rating: 5
Date: 4 years ago
Review №79
Rating: 5
Seemed clean, decent service... went between tournament b-ball games. KFC is KFC.
Date: 4 years ago
Review №80
Rating: 1
They made us leave 10 minutes early food is way to small
Date: 4 years ago
Review №81
Rating: 4
The nuggets were bland but crisp
Date: 4 years ago
Review №82
Rating: 4
Date: 4 years ago
Review №83
Rating: 3
For the price burgers are too small
Date: 4 years ago
Review №84
Rating: 1
Date: 4 years ago
Review №85
Rating: 4
Love the cheese curds. Burgers are decent. Root beer is brilliant!!!
Date: 4 years ago
Review №86
Rating: 5
Date: 4 years ago
Review №87
Rating: 3
Date: 4 years ago
Review №88
Rating: 1
Date: 5 years ago
Review №89
Rating: 5
Date: 5 years ago
Review №90
Rating: 4
Root Beer Float, childhood memories
Date: 5 years ago
Review №91
Rating: 5
If youre gonna tell me that A&W aint the spot for the best hot dogs then you can get the eff on cuz- Eminem. Hes right, they have the best hot dogs. I get mine smothered with chilli and cheese. Their root beer is great too and I could only imagine their rootbeer float.
Date: 5 years ago
Review №92
Rating: 2
Lost two pounds eating here. Had an enjoyable puking session afterward. Girlfriend also lost two pounds early the next morning when A&Ws magic burgers took effect. Wonderfully delicious both ways.
Date: 5 years ago
Review №93
Rating: 4
Date: 5 years ago
Review №94
Rating: 4
Love swinging by this place for Amburgers & Wootbeer!
Date: 5 years ago
Review №95
Rating: 5
Date: 5 years ago
Review №96
Rating: 5
I loved the service
Date: 5 years ago
Review №97
Rating: 5
Date: 5 years ago
Review №98
Rating: 2
Date: 5 years ago
Review №99
Rating: 4
Its a KFC also
Date: 5 years ago
Review №100
Rating: 2
Cheap dime store hot dogs and overpriced menu.
Date: 5 years ago
Review №101
Rating: 4
Date: 5 years ago
Review №102
Rating: 4
Date: 5 years ago
Review №103
Rating: 5
Date: 5 years ago
Review №104
Rating: 5
Pretty good location and is mixed with A&W which is nice. I eat here a lot.
Date: 5 years ago
Review №105
Rating: 1
I just drove away from here without any food. I waited in line for 10 minutes at the drive through with one person ahead of me. I just wanted 1 cheeseburger, which by the way is expensive at $3. The line behind me got angry enough thinking I was the one holding up the line to start honking and swearing at me. No one came on the intercom to let me know to keep waiting and I was trapped in line. By that time not only did I just want to leave because everyone was getting upset with ME for not yet having my order taken, I had to get back to work. They finally came back on to take my order ten minutes later when the person ahead of me left, and I told them everyone behind me is honking at me thinking the hold up is my fault, and I no longer had time left to even get lunch. What a disaster. They need some management assistance. From the looks of the rest of the reviews the service sucks at this location probably because of the poor management. I won t be back. They don t deserve to be paid my wage. This was at the Lewisville, Tx location, drive through.
Date: 5 years ago
Review №106
Rating: 3
Date: 5 years ago
Review №107
Rating: 4
Date: 5 years ago
Review №108
Rating: 5
Awesome
Date: 5 years ago
Review №109
Rating: 1
Came here twice in a row & never again! My burger was not the way i asked both times! Upsetting never again!!
Date: 5 years ago
Review №110
Rating: 5
Date: 5 years ago
Review №111
Rating: 5
Very friendly clean restaurant food is good
Date: 5 years ago
Review №112
Rating: 1
Good food but very unfriendly staff
Date: 5 years ago
Review №113
Rating: 5
Fast service. Special order on burger was done right. Love, love, love the caffeine free root beer made there with real sugar, not corn syrup. Shares location with KFC (Kentucky Fried Chicken).
Date: 5 years ago
Review №114
Rating: 5
Date: 5 years ago
Review №115
Rating: 5
Delicious
Date: 6 years ago
Review №116
Rating: 2
Didnt ring my order up right to busy talking to staff members
Date: 6 years ago
Review №117
Rating: 3
Date: 6 years ago
Review №118
Rating: 5
Date: 6 years ago
Review №119
Rating: 5
Date: 6 years ago
Review №120
Rating: 4
Its Taco Bell . . . The tacos are still good, but the order size of the nachos are much smaller
Date: 6 years ago
Review №121
Rating: 2
Date: 6 years ago
Review №122
Rating: 5
Date: 6 years ago
Review №123
Rating: 5
Very good try the cheese curds
Date: 6 years ago
Review №124
Rating: 1
Terrible. Terrible. Terrible. Went in for a quick bite to eat with my family & it was NOT pleasant. Asked about the Papa Burger, what kind of sauce they use, they had no idea what it was. How are you gonna serve this to your customers & not know what is on your burgers?? Their response, They only send it, they dont tell us what it is So that was a no on the Papa Burger... We ordered our food, I had to tell the guy 3 times to not put veggies on mine. What do I get? Veggies! Oh, and mustard. It doesnt come with mustard, only mayo.. So I bring this to their attention. The woman who seemed to be in charge started talking in Spanish and laughing, while staring me down. There were bugs on the window & the tables were somewhat dirty. Save yourself the frustration, dont. eat. here.
Date: 6 years ago
Review №125
Rating: 5
Date: 6 years ago
Review №126
Rating: 1
Rude staff that acts all put out if you ask for anything. They got the customers order wrong in front of me and blamed the customer and didnt even offer to make it right. Plus, they were out of root beer. Customer service is horrible!!!
Date: 6 years ago
Review №127
Rating: 1
The lady cashier Martinez is the rudest cashier ever. We ordered a rootbeer float and when it came out it wasnt in a mug. So my hubby asked why it wasnt in a mug and in a takeout cup instead. She answered that we didnt specifically say so. So my hubby asked, isnt it supposed to always be in a mug? And she replied, i could not have read your mind. Wow. Instead of offering to change to customer preference, she chose to be rude instead. Such customer service in this place!
Date: 7 years ago
Review №128
Rating: 1
So this was my first time going here. They took forever to make my order. Fries were fresh, burger cold, And stale!! Then the manager got an attitude when I walked back in to get my money back. . never again
Date: 7 years ago
Review №129
Rating: 4
Soso
Date: 7 years ago
Review №130
Rating: 5
I love the rootbeer. You can never go wrong with an A&W RootBeer.
Date: 7 years ago
Review №131
Rating: 4
Good root beer floats
Date: 7 years ago
Review №132
Rating: 3
Meh! I love A&W Root beer so, I told my boyfriend I wanted to try it. We spent $20 on a meal. He got a coney-dog, and I got a cheese burger, we also got a rootbeer, and the cheese-curds. He said sonics coney-dogs are 10x better, and my cheese burger was nothing special, actually it tasted like In-and-Outs burger ( and I dont care for them ). The cheese curds on the other hand, were delicious! If you like mozzarella sticks, you will love those! Id go back just for the root beer and the cheese curds. If you want a good burger, go to Whataburger ;) (The staff was really nice though!).
Date: 7 years ago
Review №133
Rating: 5
The staff here are always helpful and always greet you with a smile. The food here is always as expected and then some. In addition, Ive never had a bad experience here, ever.
Date: 7 years ago
Review №134
Rating: 4
Great burgers and root beer
Date: 7 years ago
Review №135
Rating: 4
Date: 7 years ago
Review №136
Rating: 1
Food was not cooked (pink burger) and unfriendly staff.
Date: 8 years ago
Review №137
Rating: 3
Good food is disrupted by many errors in fulfillment. One of the few places you can get a Double Down still. Also possible to get it with cheese curds!
Date: 8 years ago
Review №138
Rating: 4
Date: 8 years ago
Review №139
Rating: 3
Date: 8 years ago
Review №140
Rating: 3
Date: 8 years ago
Review №141
Rating: 3
Typical burger and fries joint. Only thing about it is the root beer obviously.
Date: 8 years ago