Wendy's

Review №1

Rating: 5

Date: a week ago

Review №2

Rating: 5

Date: 2 weeks ago

Review №3

Rating: 3

Good, but service could be better.

Date: 2 weeks ago

Review №4

Rating: 4

Date: 2 weeks ago

Review №5

Rating: 4

Food was what you would expect. Service gets 5 stars because theyre cool and misspell everyones name if you go inside. Kind of run down looking. Four stars is fair

Date: 3 weeks ago

Review №6

Rating: 1

Terrible service. Slow. Staff ignores you if you go inside.

Date: 4 weeks ago

Review №7

Rating: 2

Wendy s Frosty is not what it used to be. Did they lose the recipe?

Date: a month ago

Review №8

Rating: 2

Over priced small burgers. Support your local businesses.

Date: a month ago

Review №9

Rating: 4

Date: a month ago

Review №10

Rating: 4

Date: a month ago

Review №11

Rating: 1

This place has no business being rude in the drive through on a Wednesday morning at 9:30am if they re going to charge $4.50 for those mediocre breakfast sandwiches. The lady, who looked like a manager (maybe), was obviously not happy with serving customers.

Date: a month ago

Review №12

Rating: 1

Horrible everything done in a bad way

Date: a month ago

Review №13

Rating: 1

That Short Hispanic lady with the nose ring has a real attitude. Nobody in line and the drive-thru and theres nobody in the dining room. I told her I have a order for Uber Eats and they say you have to go inside. How hard is it to open up a window and hand and order over? Do you think thats funny to just screw a drivers like that? Your customer service sucks and I hope your managers read this review. Two times today I had to cancel my delivery with doordash and Uber eats because this place either runs out of things in the middle of day or wont start working on an order until the driver arrives. This is another place Im not going to deliver from.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 1

They dont have people that speak English.... supposedly open but not even taking orders. The workers are scamming Wendys and the customers

Date: a month ago

Review №16

Rating: 1

Stopped here to eat with my family during a road trip. An employee used the bathroom and didn t wash her hands. Female on fry station was not wearing gloves. I ve concluded that food safe by way of hygiene is not a top priority here, we decided to leave and realize another place instead.

Date: 2 months ago

Review №17

Rating: 1

The other day I go into this place and soon as I go in, one of the staff members (female) was cursing out loud at another staff member ( horsing around). Get to the counter to order and the said that the registers was down so we walked right over to Popeyes and ate. Today I go thru the drive thru. Got home and found this in my fries

Date: 2 months ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 5

Beautiful people

Date: 2 months ago

Review №21

Rating: 1

You need to hire English speaking employees! My son asked for my Apple Pecan salad with yellow cheese as I am allergic to blue cheese! Asked for double pecans. We came home and got double blue cheese and one pkg pecans. He ordered only one burger and was charged for his double burger, small fries and chicken nuggets and charged$12.77! It looks like she tried to input a biggie meal but with no drink and instead of $5.00 overcharged by $7.77. At night we never have a problem only dayshift employees!

Date: 3 months ago

Review №22

Rating: 3

Date: 3 months ago

Review №23

Rating: 1

I wait for 40 minutes for a simple hamburguer the worst fast food chain in kyle texas...

Date: 3 months ago

Review №24

Rating: 2

Im not sure if they check their lemonade but it was stale and tasted really bad ... :(

Date: 3 months ago

Review №25

Rating: 5

Yummy chicken nuggets

Date: 3 months ago

Review №26

Rating: 4

Tasty, good staff, quick drive thru attention...

Date: 3 months ago

Review №27

Rating: 2

The window attendant was short with me and could not even spare me a smile or any politeness. I get that working at Wendy s probably sucks, but shoot at least be nice to the few patrons that come through. Food was mediocre as the burger patty was dry but the bun was soaked with ketchup and mustard. Overall a poor experience.

Date: 3 months ago

Review №28

Rating: 5

Nuggets are definitely on point and made fresh

Date: 3 months ago

Review №29

Rating: 5

Wendys Quality is always the same. And while the Golden Arches gets swamped you can navigate through the Drive Up Window Line or the Dining Room with Relative Ease. The service is always Crisp and the Double Meat Bacon Cheeseburgers are always on point. Ask for Extra Butter on the Toasted Buns and Sea Salt on the fried if your location has it and the Frosty still freezes your brain...and without the killer lines elsewhere - you have managed to create a Stress Free, Relaxing Experience for yourself.

Date: 3 months ago

Review №30

Rating: 1

do not order from Wendys online they take your money online and then when you go in to pick up say your order was sent back & money was refunded but then charge again when you go into the store. I order food Tuesday and still waiting on my refund. Then when you call you can not get thru!

Date: 3 months ago

Review №31

Rating: 4

I came in at 10 am food was good and nice and friendly staff I liked it

Date: 4 months ago

Review №32

Rating: 5

Love the ice cream.

Date: 4 months ago

Review №33

Rating: 2

They need people who can talk English working the drive through. It was very frustrating. MY MAIN COMPLAINT IS THAT I ASKED FOR 5 $3 BREAKFAST MEALS SO AS TO FEED MY FAMILY AND THE GIRL TOLD ME THAT 4 IS THE LIMIT. This was after asking me anything else regarding completing my order. I wish they d put my experience in a tv commercial.

Date: 4 months ago

Review №34

Rating: 4

I dont know why, but for years I slept on Wendys breakfast and just kept getting other fast food chained breakfast. But Wendys has the best breakfast for a fast food chained I have ever had. It is a must try.

Date: 4 months ago

Review №35

Rating: 2

Updating review since theyve fixed there issues, looking for a Baconaitor this is the place

Date: 4 months ago

Review №36

Rating: 1

Their ice machine is constantly broken. The staff is extremely rude - especially the lady at the window with the pink septum ring. The food quality is inconsistent and trends towards the low side.

Date: 4 months ago

Review №37

Rating: 1

Date: 4 months ago

Review №38

Rating: 5

Forgot to take a picture but the chicken bacon croissant and seasoned potatoes were great for fast food!

Date: 5 months ago

Review №39

Rating: 4

Date: 5 months ago

Review №40

Rating: 1

y all need to update yalls website, if y all aren t open 24hrs. i ve been to this same location a few times after my night shift cause it says 24hrs but everytime i get there, no one is talking on the speaker or responding. it s an inconvenience when it says 24hrs & y all aren t.

Date: 5 months ago

Review №41

Rating: 1

Come cold fries on a busy evening ? They should be fresh and hot . Not cold and squishy. Total waste of money

Date: 5 months ago

Review №42

Rating: 4

Date: 5 months ago

Review №43

Rating: 4

Date: 5 months ago

Review №44

Rating: 1

I understand that its late, but I have tried multiple times to get a hold of someone at this location. My order is SO wrong. I was not given a receipt even though I asked for one, I was looked at as if I was stupid. Do NOT come to this location. Even when there are ppl present at the physical location, they DONT answer the phone. They will NOT help u with any issue u have with your order. Both of my orders were wrong. For $30+ we should have just gone to an actual restaurant

Date: 5 months ago

Review №45

Rating: 3

Date: 5 months ago

Review №46

Rating: 5

1st time Ive ever been to a Wendys and the nuggets are FRESH!! Big Kudos out to the Kyle Crew!! Youve made me believe in fast food again! IG: GodSentRed

Date: 5 months ago

Review №47

Rating: 5

I went to Wendy s in kyle. I found out they no longer had the 4 for 4 deal, and I asked the to-go employee Angel what he suggested. We was quick on suggestions. And was very friendly. Even after I told him I was gonna go to Popeyes, because they didn t have the deal I was there for. I dabbed him up at the to-go window, and was on my way. Good experience due to service alone. Told him he deserved a good review and I m a man of my word.

Date: 5 months ago

Review №48

Rating: 1

Date: 5 months ago

Review №49

Rating: 5

Date: 5 months ago

Review №50

Rating: 4

Date: 5 months ago

Review №51

Rating: 5

The food was very delicious, for a fast food restaurant I was surprised that the salad was very low in chicken and very delicious... only if the soda machine is very sophisticated but it makes any drink go down since it is mixed with a lot of water

Date: 5 months ago

Review №52

Rating: 1

Y all got me all the way effed up. I have two kids. I ordered two kids meals. I received one kids meal (and only one toy), NO kids drinks. I also ordered extra BBQ sauce and extra honey mustard for the two other meals I ordered. I also did not receive my extra sauces. I was not given a receipt at the window, then I was asked to pull around so they could bring my order to the door, which took 15 minutes after I ordered to get my food. So now I have two starving children, ONE kids meal, not enough bbq or honey mustard and no receipt and I have to go inside the store to get my milks but LO and behold NOBODY understands English and they don t understand I m asking for the KIDS MILKS I ordered and everyone stands around staring at me like I m speaking gibberish. Not only that but the food quality has really gone down in the last few years. I m so disappointed in this location and can t say I ll be returning anytime soon. Terrible job you guys. Absolutely terrible.

Date: 6 months ago

Review №53

Rating: 1

They got my order wrong, and when I said yes to the receipt they didn t even bother to provide it to me and on top of that they forgot the 6pc nuggets. Unfortunately I was already running late for my son s lunch but it s quite ridiculous they can t get something so simple right and I wasn t even rude about it until now!

Date: 6 months ago

Review №54

Rating: 5

Food came out as expected fresh and hot but my 5 star is for the nice lady working on easter night at the drive through. Even though there was miscommunication with the order, she handled and resolved the issue in a fast and very professional manner.

Date: 6 months ago

Review №55

Rating: 1

Been coming here for years and have done many online orders but today you guys majorly dropped the ball. Missing items, wrong drinks, wrong toy for our kid and then no way to call and get a refund on an online order. With some many other options now in Kyle don t waste your time with this location that doesn t care about the details.

Date: 6 months ago

Review №56

Rating: 4

Date: 6 months ago

Review №57

Rating: 1

The price gouging is enough for me to leave a bad review. 2 meals are now $30. Not cool. Good old fashioned boycott will fix it. Thats ridiculously expensive for what it is.

Date: 7 months ago

Review №58

Rating: 4

Good hot food

Date: 7 months ago

Review №59

Rating: 5

Lately its the cheapest place! I got a burger drink, fries, and nuggets for 7$ Food

Date: 7 months ago

Review №60

Rating: 3

Date: 7 months ago

Review №61

Rating: 2

Date: 7 months ago

Review №62

Rating: 5

Date: 8 months ago

Review №63

Rating: 3

Staff at drive thru window didnt even look at me. Seemed like I was bothering her.

Date: 8 months ago

Review №64

Rating: 5

Date: 8 months ago

Review №65

Rating: 5

Date: 8 months ago

Review №66

Rating: 3

I got two chicken nugget orders so both my crazy special

Date: 8 months ago

Review №67

Rating: 2

Customer service is iffy, depends on the day. Went there tonight and they forgot our nuggets for our biggie bag. Tried to call since we had already driven home before we realized and we live far, they didn t answer

Date: 8 months ago

Review №68

Rating: 4

Actually fresh. Frosty was free.

Date: 8 months ago

Review №69

Rating: 5

Date: 8 months ago

Review №70

Rating: 4

Date: 8 months ago

Review №71

Rating: 5

Nice clean place to grab a quick bite. Inside is modern and clean. Good staff, yummy fresh food!

Date: 8 months ago

Review №72

Rating: 4

Date: 9 months ago

Review №73

Rating: 5

Good food . The bacon on the burger is tasty and crispy .

Date: 9 months ago

Review №74

Rating: 3

Added to my order something that I didnt order, charged me for it, then refused to give me the item I paid for because they didnt mean to do it. No refund, no fries, no more customers.

Date: 9 months ago

Review №75

Rating: 1

So, at first, this wendys was really good. We ordered from doordash. Unfortunately, the food quality got worse each order But theyve been giving actual trash of burgers, specifically the ghost pepper sandwich The cows and chickens are turning in their grave HORRIBLE BURGERS AND SANDWHICHS THEY DONT EVEN GET CONDIMENTS RIGHT The photo below is the ghost pepper sandwich??? No spice at all, but theyre fine taking money for adding bacon Money for flat sodas too So theres that save, you money Go to McDonalds or Burger King Must be the night crew? Retrain them?? I keep telling doordash not to partner with yall.

Date: 9 months ago

Review №76

Rating: 4

This Wendys is the best fast food option around. I shouldve written this years ago because theyve truly remained consistent. The employees are so polite, and I get the food quick. Im always surprised at how hot our food is because other fast food thats quick is usually not fresh. This place does a great job!The only complaint is that they NEVER have ice. What is going on with their ice machine? But its ok, we just get frostys instead of a drink when theyre out of ice, which seriously seems to be everytime were there for the last year LOL

Date: 9 months ago

Review №77

Rating: 5

Date: 9 months ago

Review №78

Rating: 5

Date: 9 months ago

Review №79

Rating: 1

The worst Wendy s ever!!! The employees are rude and they never have chili before 9 pm

Date: 9 months ago

Review №80

Rating: 2

Genuinely one of the worst fast food experiences I ve had. Nuggets were undercooked, fries were undercooked, the self serve machine tasted uncleaned, and it took forever for my order to be done.

Date: 10 months ago

Review №81

Rating: 1

This location doesn t want customers. Every time I come there s some sort of issue that doesn t let me order or requires me to have cash, so I just go elsewhere. First off, why is your system always down? If it s a recurring issue. Fix that. This has happened three times in the past week alone. Unfortunately this is the closest fast food place to my house, but man do they make it look like they don t want paying customers.

Date: 10 months ago

Review №82

Rating: 1

This location has seriously gone downhill. The people here don t care for the customers and I was ignored for a whole 8 minutes before I was acknowledged at the front cashier. The lobby was disgusting and there was sticky residue everywhere.

Date: 10 months ago

Review №83

Rating: 5

Date: 10 months ago

Review №84

Rating: 5

11/20/2023 Just wanted to give my appreciation to the gentleman working the drive thru window I was greeted with a smile at the window tonight I ordered around 8:20pm and I made the mistake of driving off without my change and drove back around and he kindly and quickly gave my change back!! I appreciate his honesty!! And his amazing attitude!! 10/10 give this young man a bonus!!

Date: 10 months ago

Review №85

Rating: 4

drive thru, you have to double-check everything.

Date: 10 months ago

Review №86

Rating: 2

The people at the drive through dont seem to have any customer service skills. The last few times Ive been here, the lack of feeling welcome sucked. The drive through attendants have no smiles or friendliness. They seem like they dont like their Jobs.

Date: 10 months ago

Review №87

Rating: 2

The self service soda machine is still not working or so were told... No excuse for that at a Wendys, it isnt a grill at the back of a gas station. The staff is mostly nice, but even the kid says he doesnt want to go there until they fix the machine.

Date: 11 months ago

Review №88

Rating: 4

Date: 11 months ago

Review №89

Rating: 5

Date: 11 months ago

Review №90

Rating: 3

Date: 11 months ago

Review №91

Rating: 5

Date: 11 months ago

Review №92

Rating: 4

Date: 11 months ago

Review №93

Rating: 5

Date: 11 months ago

Review №94

Rating: 3

Many times they are out of food & no sweet tea, then they want you to pay more for lemonade when there is no sweet tea.

Date: 11 months ago

Review №95

Rating: 4

Date: 11 months ago

Review №96

Rating: 4

Date: 11 months ago

Review №97

Rating: 3

Date: 11 months ago

Review №98

Rating: 3

Date: a year ago

Review №99

Rating: 1

Absolutely horrible service. Order was wrong, food was cold, and staff didnt care.

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 1

This was the worst fast food experience that we have ever had. It went like this, first we went up to the register where the cashier was texting on her phone and then treated us like we were inconveniencing her because now she had to do her job. Then she didnt listen to most of what my wife said. Absolutely horrible service. Now onto our orders. First the sofa machine had no ice and our drinks were flat. The fries had too much salt. I always get my burger the same. Made with only mayo and lettuce. They only put one lettuce leaf on my burger. My wifes burger tasted terrible and 30 minutes later she threw up several times. So after this experience we will never set foot in this Wendys again.

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

I tried the limited time pumpkin spice frosty its delicious almost like a pumpkin pie flavored ice cream .

Date: a year ago

Review №104

Rating: 1

Probably worst customer service possible. I guess I shouldnt be surprised from a fast food restaurant.

Date: a year ago

Review №105

Rating: 1

They never have ice , drinks were flat and food was cold on at least 3 different visits.

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 1

Not worth the head ache. Totally messed up my order on more than one occasion

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 2

Nothing says quality like ordering a Bunless Baconator, and get home to discover... no bacon.

Date: a year ago

Review №110

Rating: 5

Clean bathrooms, clean floors, clean tables. Friendly staff, fresh hot food. Dietary restrictions: I have food allergies and Wendys offers a variety that I can eat without an issue Food : 5/5 |

Date: a year ago

Review №111

Rating: 3

Its ok

Date: a year ago

Review №112

Rating: 5

I grab some chicken nuggets here every now and then they are all right Parking: Their is about 20 to 25 spots their not including handicap parking Food : 5/5 |

Date: a year ago

Review №113

Rating: 1

Wow, service is so bad. The restaurant was dirty, floor sticky. Need new management Edit, this place is still garbage.

Date: a year ago

Review №114

Rating: 1

I called to pick my doordash order up bc the doordasher didn t grab my full order and I called twice and both times I was hung up on and just got rude service all around

Date: a year ago

Review №115

Rating: 1

Absolutely, worse location out there. The order is never correct, and I dont get the feeling that anyone working there cares. If you really want to eat Wendys do yourself. A favor and skip this location, go to the next.

Date: a year ago

Review №116

Rating: 1

Sat in the drive through line for like 20 minutes before getting to order, they immediately told us that they were only taking mobile orders, but let the guy behind us order at the window? Whatever, we do the mobile order and I get spicy nuggets. I get home and after one bite almost threw up everywhere, it tasted like cigarette ash. I double checked every nugget and even the coating smelled like a pack of cigarettes. How does that even happen?

Date: a year ago

Review №117

Rating: 5

Just good, thats all I can say

Date: a year ago

Review №118

Rating: 1

The food is always wrong! Also at the drive thru instead of saying what else say can I get you anything else you sound rude and disrespectful! Maybe everyone at this location forgot they work in the customer service industry?!? They don t listen to what you re ordering and they are rude when you correct it! My money so I want to get what I ordered! This location needs to clean house and start from scratch!

Date: a year ago

Review №119

Rating: 2

Date: a year ago

Review №120

Rating: 1

No drinks. No straws. Gave us half made pub fries with no cheese on them. And then when we got home my husband noticed his burger wasn t even in the bag. No reason for it considering there was no line in the drive thru and inside looked not very busy

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 3

3 times in a row they have gotten my order wrong. The food is really good but the service is terrible. I hadnt finished ordering my meal when they asked if thats everything. The only reason I keep going back is because the food is good if it wasnt for that I would never choose to eat here.

Date: a year ago

Review №123

Rating: 2

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 4

Had a breakfast sandwich. Chicken maple sandwich. Tasted weird, and the crouisant tasted like a clunky biscuit. Service was good.

Date: a year ago

Review №126

Rating: 4

Food was good but the lines are to long

Date: a year ago

Review №127

Rating: 4

Date: a year ago

Review №128

Rating: 2

The counter person wasn t rude but was far from friendly and polite. The all in 1 coke machine had no ice and only 3 flavors worked. What was the worst was I repeatedly watched people come in to order and they would just hand them a cup knowing there was no ice. Only about 25% of the customers would ask for ice so I guess your employees came out on top of the not my problem pyramid . Also, when I walked up to ask for ice I clearly made eye contact with 3 employees and none of them even acknowledged I was there, another NOT MY PROBLEM victory for your employees. I thought it was strange when I pulled up at 12:30pm on a weekday and the parking lot was empty with one other person inside but now I know why.

Date: a year ago

Review №129

Rating: 3

Been here 3 times in the last 30days and the soda machine in the dining area has been limited to 4 different drink options and no ice either. Jaden is verry attentive when taking the order.

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 3

To eat there, the entrance is very hidden.

Date: a year ago

Review №132

Rating: 1

The girl at the drive through kept slamming the window shut after each thing she did, I was so caught off guard by her behavior I didnt notice she never gave me back my card! By the time I noticed and went to shut the card off she had already made another charge. Had to call police, contacted corporate because people like that should not be handling money. Wendys has theirs working for them! Be safe yall

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 3

I have gone to this location a few times, every time I have an issue with my order. The last time I told the person what I wanted on my burger. And they made it plain. Then I told him that I wanted again and they screwed it up again. Im done going to this location. Its not Wendys fault as a whole, the food tastes great. Its just the staff of this location doesnt care apparently.

Date: a year ago

Review №135

Rating: 1

Date: a year ago

Review №136

Rating: 3

Date: a year ago

Review №137

Rating: 4

Had Tea and a Strawberry Frosty! Please keep the Strawberry!

Date: a year ago

Review №138

Rating: 5

Bilingual people and they really nice

Date: a year ago

Review №139

Rating: 4

Date: a year ago

Review №140

Rating: 3

Date: a year ago

Review №141

Rating: 3

Wendys in Kyle has gotten progressively worse over the past few years. The food is and has always been tasty. However customer service has been going down. Seems its run by mostly kids who have or dont care to have good customer service skills. Id go back again only if Im not in the mood for anything else.

Date: a year ago

Review №142

Rating: 2

Staff was rude, fries were cold. Im pretty sure they overcharged me and refused to give a receipt

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 3

Had breakfast here for the first time their maple syrup and bacon was ok The biscuits were kinda ruff and they were definitely understaffed. Wont be eating here anytime soon . Was not impressed with customer service at all.

Date: a year ago

Review №145

Rating: 4

We ordered the 6 piece steak finger basket and shared it. There was toast, 6 steak fingers, and fried. The food was delicious.

Date: a year ago

Review №146

Rating: 4

Date: a year ago

Review №147

Rating: 4

Date: a year ago

Review №148

Rating: 4

Date: a year ago

Review №149

Rating: 3

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 1

Made me gag

Date: a year ago

Review №152

Rating: 5

I loved my experience at Wendys

Date: a year ago

Review №153

Rating: 1

The customer service on May 22 at 5:30pm was absolutely terrible. After placing my order I pulled up to the window. The employee took my card, returned my card, gave me my drink & food, shut the window then turned his back. Not even a thank you or a fake smile, or a generic have a nice day. The standards were MUCH higher when I worked fast food for a much lower pay. Im going to start going across the highway go chic fil a. This place doesnt deserve my business.

Date: a year ago

Review №154

Rating: 4

Above average counter service for a Wendys. The lady assembling the burgers also cared which was very appreciated. Wheelchair accessibility: Easy

Date: a year ago

Review №155

Rating: 2

Little bit dirty

Date: a year ago

Review №156

Rating: 5

Good place to get food quick and great staff

Date: a year ago

Review №157

Rating: 1

Went in here last weekend to grab a quick lunch. My husband and I walked into the store and were the only people in line. No one was at the register, so we stood at the register and watched as every single employee, about 10 of them there, didnt acknowledge our presence at all. The manager actually came to the register, stood in front of us, replaced the cash, turned around without even saying a single word to us, and walked away. We ended up just walking out. We definitely will never return to this store.

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 1

I drove up at 12:35 and was told they close at 12:30. Either Google is wrong or the employees are deciding to close early.

Date: a year ago

Review №161

Rating: 1

16 minutes 36 seconds in the drive thru to get small, cold, not cool burger and cool fries. Spent $25.00 on food we couldnt even eat. Really wish we hadnt been on a time constraints and already on I-35 when we discovered this mess of a meal.

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 1

Drive thru on 4/24/23 at approximately 9pm. Waited behind one car to order. After a wait of 6-7 minutes to place an order person comes on the speaker to say Sorry for the wait. Right now its cash only. No prior warning or notification. So no order. No food. This is a real sorry way to run a business.

Date: a year ago

Review №164

Rating: 4

Date: a year ago

Review №165

Rating: 3

We were parked in the drive thru fir several minutes. No one came to the window to help. The restaurant was empty, so it wasnt that they were busy. Finally, we drove around, no one was in sight inside. There was an employee emptying trash, so we asked if they were open. He said yes, so we went back into the drive though, when finally someone helped us. Bad servicr

Date: a year ago

Review №166

Rating: 2

Really Wendys? This is what you call a baconator breakfast sandwich? Two mini strips of bacon?

Date: a year ago

Review №167

Rating: 4

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 4

This particular location is in a busy area. Entry, exit and drive thru provide difficulties. But the they are FAST.

Date: a year ago

Review №170

Rating: 4

Great baconator burger, although a little on the dry side. Service was fantastic

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 5

The friendliest night staff I ve ever encountered at a Wendy s!!

Date: a year ago

Review №173

Rating: 1

Terrible night! Went there on 4/1 about 8:45 pm at the drive thru and ask for a $5 Bag...when I got home my jr. bacon cheeseburger was wrong. I called them at 9:01pm no one answer...I tried a couple of time and then a male answered and did not address himself as the a representative at Wendys just Hello...so I asked him was this Wendys and he hung up on me twice! I called a third time and Jaime the shift manager (she was nice) answered and I addressed what happened to me a few minutes ago. I was very upset! with the quality of workers they have at this location in Kyle. I asked for a refund back on my card...and she stated that Emma Perez the manager will give me a call that tonight regarding this (and it should not be a problem). EMMA NEVER CALLED ME...NO ACCOUNTABILITY AT ALL. Im going to call customer service on Monday.

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 1

I went through the drive through at 10:30 pm and was told that I had to pay in cash only. When I asked for my recipe I was told that the printer was not working I am not happy and will not be coming back to this location I felt as the employee was pocketing the money. I am a manager of a fast food company. Please look in to b this

Date: a year ago

Review №176

Rating: 5

Yeah hear me

Date: a year ago

Review №177

Rating: 1

San marcos location sucks. Cold fries.

Date: a year ago

Review №178

Rating: 4

Clean, open location with rapid service. Food was tasty. Only downside: fountain machine was missing many beverages and the soda provided from the drive through machine did not taste right (I tried root beer and dr pepper). Food : 4/5

Date: a year ago

Review №179

Rating: 3

Food at Wendys is not what it used to be. The fries are better and the chicken nuggets are good, but the burgers are not as good as the past.

Date: a year ago

Review №180

Rating: 1

The scanner never works.

Date: a year ago

Review №181

Rating: 1

TRASH SERVICE AT ITS FINEST! I hardly ever leave reviews but I absolutely hate this wendys so much, I wish there was another store in my area. When you go inside the service is decent but every single time weve gone through the drive through, the employees always have such an ugly attitude. The managers are even worse. They charge you for extras but dont give you the extras and then give you trouble because they dont wanna gove you your refund. Its always a fight to get what you asked for and I always have to check the bags before I leave because they seem to forget a part of my order a lot of the time. Corporate seriously needs to look into this store.

Date: a year ago

Review №182

Rating: 1

Awful establishment. I ordered two Asiago ranch clubs at 10:30pm 3/20/23. They came with no bacon. And without my request added pickles which I m allergic to. 0/5 don t recommend going here if you want decent food.

Date: a year ago

Review №183

Rating: 3

Date: a year ago

Review №184

Rating: 4

Date: a year ago

Review №185

Rating: 3

Date: a year ago

Review №186

Rating: 1

Well for the price of the food now for Wendys youd expect everything to be on par at least. After waiting a few mins on just drinks, we recieved flat non carbinated sodas. So definitely falls short of the $22+ spent on the meals for 2. If you up your prices, people expect better service & quality. Not lesser of both!

Date: a year ago

Review №187

Rating: 5

Food was fresh it was great

Date: a year ago

Review №188

Rating: 5

Standard Wendys. I usually go for frostys with my kids and I have a frosty-chino.

Date: a year ago

Review №189

Rating: 1

First timers at this location and it was just a horrible experience. Super salty fries, watered down tea, no soft drinks to wash the food down.

Date: a year ago

Review №190

Rating: 2

We went through the drive thru at 2:30p on a Sunday and it took about 30 minutes to get through. Not sure if they re understaffed or not trained well, but we gave our meal order including sauce and drink choice one at a time and each time the young lady asked us what it was we ordered and then what drink and sauce we wanted. The meals came out hot, but we waited at the payment/pick-up window for 5-7 minutes on our meals and did not receive our sauces.

Date: a year ago

Review №191

Rating: 2

They mess up on my burger. I ask for a plastic knife and they say no I have to go inside tell them they forgot my beacon and when I when inside I look for knife and was there . Bad service never stop here again

Date: a year ago

Review №192

Rating: 4

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 5

Best Wendy s in the state

Date: a year ago

Review №195

Rating: 1

I couldnt eat in the restaurant. They told me I had to go Drive-thru. It did not have an ATM, only cash. They didnt have ice. When I asked for my receipt they did not have paper for my Ticket. They didnt give me BBQ sauce. Horrible, they should close that restaurant. Or have a better manager.

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 3

Its Wendys. But the experience here isnt great. The line at the drivethough is long and slow. They are always out of things. They regularly miss things in the order. The soda machine in the dining room hasnt worked in months. I wish this place had better management because this Wendys feels way more gehto than the area is. Im sitting here drinking warm root beer because they were out of coke and apparently out of ice too. Id come here more if the experience was better and consistent. Seems like the staff doesnt care if they are here or not. Cant tell if its high turn over because they are underpaid or what. Who ever the owner is or the management needs to get their buisness in order or this place should lose its franchise license.

Date: a year ago

Review №198

Rating: 2

Cmon you guys. I love Wendys but on this beautiful Saturday afternoon I recieved stale and burnt nuggets. Definitely not worth the $13.00 I paid.French fries were good though. I ate them cause I was already home and starving lol. Do better!

Date: a year ago

Review №199

Rating: 5

Wendys is comfort food it never lets me down!

Date: a year ago

Review №200

Rating: 4

Date: a year ago