About the Company
rating: 3.9
We are locally owned and operated. We have been life long residents of Central Texas and love our community. We have been active in several charitable organizations and support them locally. We hope you love our community the way we do.
Categories
- Title company
- Escrow service
Contact Information
Phone: +1 254-526-9525
Website: http://americanabstract.org/
Address: 2501 E Elms Rd, Killeen, TX 76542, United States
- Sunday: Closed
- Monday: 8:30 AM–5 PM
- Tuesday: 8:30 AM–5 PM
- Wednesday: 8:30 AM–5 PM
- Thursday: 8:30 AM–5 PM
- Friday: 8:30 AM–5 PM
- Saturday: Closed
Photos
Reviews
Review №1
Rating: 1
This company is extremely unprofessional. I do not recommend wasting your time or money on them. I asked for a date to expect closing (after it was delayed) and they told me they don t set the workload for the title company out of county. When I asked for information about the other title company I was told I don t need that information with no explanation. Closing has been delayed because of them and I am paying additional costs for this delay.
Date: 11 months ago
Review №2
Rating: 1
Absolutely the worst! Terrible, absolutely the worst title company ever. Terrible communication, never fulfill what they SAY they will do. Zero call backs . That sZERO! No sense of customer service at All! Never punctual and I mean NEVER! Avoid at all cost and I mean at ALL cost.
Date: a year ago
Review №3
Rating: 1
Very slow closing commitments Very rude Don t care customer You will stuck somewhere Watch out
Date: 3 years ago
Review №4
Rating: 5
Date: 3 years ago
Review №5
Rating: 5
We do several real estate deals a year & we prefer to close at American Abstract. Craig & Karen are professional & friendly & strive to get you thru the closing process fast & accurately.
Date: 3 years ago
Review №6
Rating: 5
Always friendly and courteous and do a great job for the clients!
Date: 3 years ago
Review №7
Rating: 5
Date: 3 years ago
Review №8
Rating: 5
Their extremely professional, patient, and understanding. They worked their tail off to make our loan closed. Even after numerous delays. Its my second house purchase through them will definitely use them again. Clinton is the Best..
Date: 3 years ago
Review №9
Rating: 5
Date: 4 years ago
Review №10
Rating: 5
Date: 4 years ago
Review №11
Rating: 5
Date: 4 years ago
Review №12
Rating: 5
Date: 4 years ago
Review №13
Rating: 5
Date: 4 years ago
Review №14
Rating: 5
Date: 4 years ago
Review №15
Rating: 5
Date: 4 years ago
Review №16
Rating: 5
Enjoyed doing business here. Thank 2
Date: 4 years ago
Review №17
Rating: 5
Date: 4 years ago
Review №18
Rating: 3
Looking for 25 years old papers
Date: 5 years ago
Review №19
Rating: 5
I have worked with this company for over 30 years, they are great to work with!
Date: 5 years ago
Review №20
Rating: 5
We had a commercial closing there and the staff was quite helpful and professional. Everything was done efficiently and effectively. No glitches occurred. If and when I have to close again on a property, I will definitely go with them.
Date: 5 years ago
Review №21
Rating: 1
Definitely wouldn t recommend them...
Date: 6 years ago
Review №22
Rating: 5
Excellent place to conduct business. Friendly, knowledgeable staff. If youre selling a house, use them as your title and closing company. They explain everything to you and walk you through the process step by step. They also take the time to educate buyers of the things that may happen regarding scams after the closing. Such as, dont pay anyone to homestead your house, you can do it for free at the tax office yourself.
Date: 6 years ago
Review №23
Rating: 5
Date: 6 years ago
Review №24
Rating: 5
I work with Craig and his staff quiet often and love how he makes even the small matters important. Love them to the moon!!!
Date: 6 years ago
Review №25
Rating: 4
Date: 6 years ago
Review №26
Rating: 1
Should not even be a title company, messed my policy up. Lost my check I brought to closing. Whole process was a nightmare.
Date: 7 years ago
Review №27
Rating: 1
So unprofessional. Nobody knows what is going on in the place. The owner is a joke he cant even tell you what is going on with your file yet hes the guy who sits at the closing table with you. Everytime I called and spoke to Dana she had an attitude and would forget to hang up or put me on hold before she said rude and ugly things about my realtor and my lender. If this was the only place in bell county someone wanted to close at I would advise you to drive far, far away. Dana doesnt order your payoff, doesnt respond to you in a timely manner and she definitely doesnt respect you.
Date: 7 years ago
Review №28
Rating: 1
This is one of the worst and most unorganized title companies I have ever been too. For one it took the title commitment about 27 days to come back. They never explained just always tossed me around and the poor girl who answered the phone always tried her best to assist me and apologized. Its pathetic when the managers refuse to talk to you but the receptionist is bending over backwards to help you. We then were assigned a processor. We got stuck with the gem of a gal Dena I believe was her name. THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. She was rude, told me numerous times something wasnt her job and that I needed to speak to Barbra. Well seems like Barbra is always outside every time I needed to speak with her. My lender, Fairway went above and behind to assist me when the title company refused too. The closer guy was more concerned with his life and small talk then actually discussing the closing papers. We were in there for almost 1.5 hours and still had to come back and sign stuff because he apparently doesnt know his job. I will never use this title company again nor will I refer anyone here. WORST PLACE EVER.
Date: 7 years ago
Review №29
Rating: 5
Date: 7 years ago
Review №30
Rating: 5
Date: 7 years ago
Review №31
Rating: 5
Date: 7 years ago
Review №32
Rating: 1
While the staff was very polite throughout our transaction, a mistake on the survey and land came up after our sale. It caused a huge problem with us buying another property and I feel it is something that I was paying someone to take care of insuring the deed and title was correct in our sale. Fingers have been pointed and that is not acceptable when I simply want the issue resolved, I could really care less about pointing fingers. I personally and not involved with title/deed work on a day to day basis which is why we paid for this service and the experts should have caught the mistake.
Date: 7 years ago