David McDavid Honda Of Irving

Review №1

Rating: 5

Went in for routine oil change. Rey always take care of me and informs me every step of the way. I was able to get in quick and didn t have a long wait.

Date: 16 hours ago

Review №2

Rating: 5

I just went to show room to explore the car sales person Mr.Korhan has showed me diff model with features. I took the ride too with CR-V Honda Hybrid model. I like it but it was stopped me on budget but after discussing with finance team with negotiations I decided to get in the car. On same day after office hours staff was in the showroom for me. Appreciate Mr.Korhan to the service has given with smooth and satisfied me.

Date: a day ago

Review №3

Rating: 5

I have trade in my old Honda Accord (2011) which I bought from this dealership on OCT2014(Certified). After ten years I bought new Honda CRV Hybrid. This is really a good upgrade. This is my first new CAR. Dealership complete the whole process within few hours. Thanks

Date: a day ago

Review №4

Rating: 2

The staff is very nice BUT they would not let me take the used car to a mechanic down the street to be inspected . I was offering to pay in full CASH. They would not negotiate until the last day of the month so they could meet their quota. Just like every other dealership they are super money hungry. Don t come here unless you re a master negotiator. I decided to purchase a car somewhere else and get a better deal anyway.

Date: a day ago

Review №5

Rating: 5

I had an amazing experience here. Jay Shah was my salesman and he made the entire process so smooth. Very attentive, friendly, and committed into helping me with any questions I had. I definitely recommend going to him if you re planning on buying/leasing. Great place!

Date: a day ago

Review №6

Rating: 5

Good customer services

Date: a day ago

Review №7

Rating: 2

I took my car in for a very well known recall on my 2020 Honda Passport. It is an issue with the infotainment center. This is the second time bringing my car in for this same issue because it wasn t fully resolved the first time. My visit this time was again, unsuccessful. I would be giving my review only one star but Rey was very good with communication. However I feel like the technicians did not fully look into my issue which left me feeling frustrated. I explained that it is a problem that happens at random. They would not attempt to fix the issue because they couldn t replicate the issue even though the first time I brought it in they didn t need to replicate the issue to fix it the first time. My car was at the dealership for a full week. No loaner car was offered so I spent close to $100 on Uber fees to get to work only to hear each day that there was no resolution on my car. Extremely disappointed. Will never bring my car to David McDavid Honda again. Very upsetting considering I bought my car through them. Definitely trying out another Honda dealership. Do your research and don t do your business here unless you want no results.

Date: a day ago

Review №8

Rating: 5

Excellent place to buy a car. Roy an excellent salesman. Excellent place to buy a car. My sale person. ROY THE HACHI. Excellent person. Thank you for your help.

Date: a day ago

Review №9

Rating: 5

very good experience from the first step until they done the work

Date: a day ago

Review №10

Rating: 5

I went to the dealership to purchase my leased car. The service was amazing! I never thought I would say this about a car dealership. The best compliment that I could give them was that they were trustworthy. I had tried two other dealerships to get the same transaction done. The other two dealerships were so greedy, manipulative and sleazy. I really didn t have a high expectation when I went in today. I can say that Allen, the salesman that I dealt with and even the woman in FI were amazing. I never felt like they were selfishly after their own needs.

Date: a day ago

Review №11

Rating: 5

Im leaving the dealership with my new Ridgeline. Korhan was my sales consultant. Maritza was the fiance manager. Highly recommend them both! Thank you

Date: a day ago

Review №12

Rating: 5

You can always count on your service advisor to keep you updated on your vehicle. Whether it s just an oil change or even when it s a non Honda that needs attention. Thanks for the great service y all!!

Date: a day ago

Review №13

Rating: 5

Celeste is a phenomenal service advisor. She is very knowledgeable and very pleasant to work with.

Date: 2 days ago

Review №14

Rating: 5

Date: 2 days ago

Review №15

Rating: 5

The service was excellent, didnt spend a lot of time, got back to work on time.

Date: 2 days ago

Review №16

Rating: 5

Was trading in a lease vehicle. My sales Consultant helped me get the vehicle I wanted at the price that fit my budget. Thank you Jesse Esquivel!

Date: 2 days ago

Review №17

Rating: 5

Excellent Service but waiting time is more longer than I expected

Date: 2 days ago

Review №18

Rating: 5

Great location! Very helpful and informative staff. Answered any and every question, I really appreciate the help and support. Definitely would recommend to anyone in the market for a car.

Date: 2 days ago

Review №19

Rating: 5

Proficient for the job

Date: 2 days ago

Review №20

Rating: 5

I want to thank my advisor alex for doing an awesome job. She is a great advisor very knowledgeable and always kept me inform the whole time i was waiting for my vehicle. This service department really values there customer i would defenitely keep coming back.

Date: 2 days ago

Review №21

Rating: 5

Lucio Luna always takes great care of us, his customer service is outstanding!

Date: 3 days ago

Review №22

Rating: 5

Baha Mahmood... Amazing sales person and a good Human Being.... So kind and helps out of the box.... Im lucky he attended my sales on that day and did gave me a good deal.... Would definitely suggest him......

Date: 3 days ago

Review №23

Rating: 5

The salesman was great and very knowledgeable and helpful without being pushy.

Date: 3 days ago

Review №24

Rating: 1

Schedules oil change taking FOUR HOURS. Terrible service. Pushing others ahead of you to get their needs met while you do things the right way and schedule the services needed. People have things to do and something that takes 15-30 min AT MAX! Recommend to go elsewhere where.

Date: 3 days ago

Review №25

Rating: 4

nice way to talk

Date: 4 days ago

Review №26

Rating: 5

I always have a great experience when coming to Honda mcdavid Lucio always makes sure I get the best of care

Date: 4 days ago

Review №27

Rating: 5

Always had good experiences here, great staff!

Date: 4 days ago

Review №28

Rating: 3

They had my car for three weeks, my car sat for days without being looked at. When I went to pick it up, they had not done the maintenance I requested, so had to leave car for an additional day. Then when I picked up car, I still had two warning lights on. Chances are they simply failed to clear errors, but it leads to question what else they failed to do.

Date: 4 days ago

Review №29

Rating: 5

Service advisor Rey Rendon Is one of my favorite one here. He explains well for any mechanical Unknown doubt. Thanks

Date: 4 days ago

Review №30

Rating: 5

Service 10/10 in all aspects

Date: 4 days ago

Review №31

Rating: 5

I have been extremely pleased with David McDavid Honda service and the staff is great.

Date: 5 days ago

Review №32

Rating: 5

4k miles in 6 weeks ..baby blue gets some work in but she stays on the road with regular maintenance and service thanks to my trusted service advisor Lucio Luna at #davidmcdavidhondaofirving I personally pass two other Honda dealerships just to make sure my needs are addressed correctly with Lucio and the team in Irving. The customer service is impeccable and I couldn t ask for more.

Date: 5 days ago

Review №33

Rating: 5

Everything was perfect!

Date: 5 days ago

Review №34

Rating: 5

I recently closed a deal with the Internet Sales Group. Mr. Quadlander, Director, handled my case directly and provided. both my wife and I, with an excellent personalized attention and service. We loved the way Mr. Quadlander handled the negotiation, he presented us with a deal that fully addressed our needs and requirements. We did not have to go back and forth through a trial and error process. My wife and I were very happy because we got the car we wanted, and the payment conditions that we could accept. I also want to thank Mr. Quadlander for his hard work in getting Honda to waive some fees that were being charged to me for the old car that I turned in. Mr. Quadlander went a mile ahead in escalating the issue and getting Hondas approval to waive the charges. Mr. Quadlander was able to show what it takes to keep a satisfied customer coming back. He went a long way in this process! Thanks Mr. Quadlander!

Date: 5 days ago

Review №35

Rating: 5

Salesman I worked with, Said Baaddi, was able to secure me an amazing deal on a new Honda Civic 2025, great customer service.

Date: 5 days ago

Review №36

Rating: 5

Date: 5 days ago

Review №37

Rating: 5

Rey has given us the best service... and he was my technician for my car since 7 years from the time I purchased.

Date: 5 days ago

Review №38

Rating: 5

Date: 5 days ago

Review №39

Rating: 5

My service advisor Rey was very informative with the service I needed done to my vehicle.

Date: 5 days ago

Review №40

Rating: 5

Date: 5 days ago

Review №41

Rating: 5

Zara and miss Columbia in the finance department were very nice and friendly. All fees and extra services were on the table. Take it or leave it kind of deal. Over all, I am glad they both helped me out.

Date: 5 days ago

Review №42

Rating: 5

Absolute great experience being serviced here! My car needed routine maintenance and they got the job done in a timely manner! They greeted me right away and met all my needs. All questions were answered thoroughly and any recommendations necessary were given regarding my car. They even built me a portfolio to show how they ll keep up with my car granted I return. I highly recommend going here for any services and making an appointment ahead of time. Their break room is great too with more than you can expect while you wait.

Date: 5 days ago

Review №43

Rating: 5

I came in for an oil change. I waited less than an hour and am very satisfied.

Date: 5 days ago

Review №44

Rating: 5

Jessie my service advisor was very easy to work with and very attentive as I was trying to describe the problem with my Honda Pilot. He kept me informed of the status of my repair.

Date: 5 days ago

Review №45

Rating: 3

The time waiting to have an oil change was very long (over 2 hours).

Date: 5 days ago

Review №46

Rating: 5

Excellent service from Mr. Ray and very helpful in explaining all the points about my car.

Date: 5 days ago

Review №47

Rating: 5

Date: 6 days ago

Review №48

Rating: 5

It took some time, but my representative informed me prior to getting service done. I had an amazing experience- I got what I needed done and will be making my way back for more service!

Date: 6 days ago

Review №49

Rating: 5

I recently had my left side mirror replaced at McDavid Honda. The customer service was excellent everyone was friendly, professional, and made the process smooth from start to finish. The team communicated clearly about the timeline and kept me updated throughout. However, I was surprised at the cost, as the repair came to around $1,036, which felt quite steep. As a loyal customer, a more significant discount would have been appreciated. Overall, while the service itself was grate, I hope future repairs come with more competitive pricing for repeat customers.

Date: 6 days ago

Review №50

Rating: 5

Took my daughter s vehicle in for A/C issues. I have been coming here for years, My go service advisor is Lucio. He is very professional, knowledgeable and good at his job!! He made sure to keep me updated on the progress of my daughter s vehicle. He went over the services performed on the vehicle and answered any questions I had regarding my visit.

Date: 6 days ago

Review №51

Rating: 1

Had an appointment for a oil change Took the advisor 10 minutes to come even there wasn t any car at the time I was told that would take 1 hour and half to be done and it took almost 3 hours No updates at all till was finished Never going back again Very unprofessional

Date: 6 days ago

Review №52

Rating: 5

Franco was very helpful, and with his assistance, I was able to secure a great deal on a new Civic hatchback.

Date: 6 days ago

Review №53

Rating: 5

My sales consultant, Zara Roshan did an excellent job!! She was very knowledgeable, professional, and friendly!!

Date: 6 days ago

Review №54

Rating: 1

The day before was told there would be a shuttle to take me home, (I am a mom of 3, have to pick them up from school, with no outer help) so I had everything set up so I could get that ride home, get my second suv and be able to pick up my children from school. We even woke up extra early that morning to bring my husband to work so I could keep the other suv home, only to find out when I got to Honda that they did not have a shuttle that day and they they had just found out that morning . No one took the time to call me to let me know that morning, no warning, nothing. We had fixed our whole day around this recall and oil change being done, only to get this told to me last minute. So your service person just says, I hope you have someone to come get you or you can make other plans horrible! When we had a similar situation happen to us at Acura, they promptly fixed the situation by calling an Uber (on them) to pick us up, they fixed it, not put it on us. I asked for this at Honda and answer was no, we don t have an Uber account? Really? I brought in receipt of it for a discount on my service, and answer was no, that is your issue not ours again, what a lame excuse for bad customer service. Never again will I come here.

Date: a week ago

Review №55

Rating: 5

I recently purchased a pre-owned Honda Ridgeline from Allen Seger. This was a very positive car buying experience and I would encourage anyone interested in a Honda in the DFW area to ask for Allen. He treated me fairly and honestly and he did everything possible to work with me and make the process easy. No pushiness and no games. The prices at this dealership are competitive and the only additional costs are for taxes/title/registration - there is no mandatory $700 permaplate charge that you see at some of the other dealerships.

Date: a week ago

Review №56

Rating: 1

So far last couple years it s been great till just now I went to get my oil change on Saturday morning my appointment was at 11:30am, and I went and this guy come out and said that I need come another and I was like I have a appointment for my oils change excuses that there more cars in head of me I even got there early, so decided to go Tuesday after work around 5pm and this rude lady came out with the worse attitude saying that no service for an oil change come in another day omg what is going need take day off work to get an oil change waste time and gas!!! Took to long to help I guess I m doing my own oil change like always been!!!

Date: a week ago

Review №57

Rating: 5

Yafet is the best. No waste of time. He understood our requirements and catered to our needs very well in a timely manner. Thank you, Yafet, for all your help, appreciate it.

Date: a week ago

Review №58

Rating: 2

This was our second attempt to complete a recall item, only to be told the part hasnt failed (fuel pump)... I guess we need to be stranded for this dealership to complete the required repair.

Date: a week ago

Review №59

Rating: 1

By far the worst experience Ive ever had from an Actual dealership. Cannot believe the level of unprofessionalism that this place has. I purchased a brand new civic type R about a month ago from here. The sales rep was extremely helpful but thats where it stops. The sales managers attitude was completely unacceptable. I flew from California to pick the vehicle up and had gone back and forth about exactly what I needed to bring. I asked because I didnt want to get stuck 1400 miles from home with no way back. I brought my own financing after they screwed up original contract I had signed. Had made everything out for Texas and I lived in California. They were explicit about that in the beginning and STILL messed it up. Tried calling several times to speak with a general manager about my problems and have been given nothing but a run around. Update 9-24-24 found out the dealership also never registered my car! Had to go to the DMV myself and was lucky enough the DMV hear waved the 600$ late fee. Top that off It took weeks and numerous calls to get them to refund me what I paid to get my car registered to them! Even then they only refunded what I paid to California. Avoid this dealership at all costs.

Date: a week ago

Review №60

Rating: 1

Date: a week ago

Review №61

Rating: 5

My go to place for all my vehicle needs.

Date: a week ago

Review №62

Rating: 5

I was scheduled to meet Mr.Dylon who is super nice and real. no fake offers and no price hike. genuine suggestions who saw our interest first to offer great deal for my family. Great deals at David McDavid irving.

Date: a week ago

Review №63

Rating: 5

Date: a week ago

Review №64

Rating: 1

Worst experience ever. Oil change for 2019 Honda Accord took 5 hrs. Valvoline can do it in 15 minutes.

Date: a week ago

Review №65

Rating: 5

Date: a week ago

Review №66

Rating: 5

Clean, quit, personal place. Yafiet Segid was my salesman. Kind, polite, respectful, knowledgeable young man. Was very patient with me. All employees very professional and polite. If I ever need another car , thats my place. Thanks to all. Great experience with David McDavid

Date: a week ago

Review №67

Rating: 1

Date: a week ago

Review №68

Rating: 5

Date: a week ago

Review №69

Rating: 5

Date: a week ago

Review №70

Rating: 5

We had a good experience mainly because of Alan Hernandez. He was very helpful and informative. Top tier service. No pressure, very respectful of time and budget goal. He treats you as good as family and just looks out for your best interest. I will definitely be recommending him to family and friends. This is a good dealership where they treat you well. They have earned my return business. Don t wast your time with other dealerships. Thank you again Alan Hernandez!!!

Date: a week ago

Review №71

Rating: 5

Got it done as promised. Outstanding service with both the tech and service advisor Lucio.

Date: a week ago

Review №72

Rating: 4

Im in the parts department here at the Honda dealership, I had to wait a long time to be attended to.

Date: a week ago

Review №73

Rating: 5

Great service. Friendly costumer service...thank you

Date: a week ago

Review №74

Rating: 1

Been going to David McDavid Honda of Irving for years. Will never return!!! Attitudes are unpleasant and customer service is completely void of any meaningful communication or care. I ll quit driving the 50 mile round trip and find a place that wants my business. Do not know how they ll survive the negative changes they ve made!!!

Date: a week ago

Review №75

Rating: 5

Date: a week ago

Review №76

Rating: 5

I had such an amazing experience with David McDavid Honda of Irving. My salesman Jordan was the absolutely wondeful, and was avle to get me a great deal! I would recommend this dealership to anyone looking for their next vehicle!!

Date: a week ago

Review №77

Rating: 1

I haven t even stepped foot on your dealership and you start harassing me. Looks like setting up an appointment with you guys was a bad idea. I received four voicemails within three hours and twenty minutes yesterday and all four wanted to confirm my appointment. Like, they didn t believe that I had set an appointment. I mean, give me a break. No surprise after this sequence of events. I won t be coming. Consider that appointment cancelled

Date: a week ago

Review №78

Rating: 3

I had great experience they had to stay late but they only had one key they should provide two keys

Date: a week ago

Review №79

Rating: 5

Date: a week ago

Review №80

Rating: 5

Date: a week ago

Review №81

Rating: 5

Went to collision center at the Irving location and I had a scratch on passenger side Chris came out and added something to remove it and saved me some money .Props to Mr .Chris Weaver thanks a lot sir location highly recommended.

Date: a week ago

Review №82

Rating: 1

I do not recommend buying from them. They sold me service contract which is useless. No onwership no commitment

Date: a week ago

Review №83

Rating: 1

No never next time again.

Date: a week ago

Review №84

Rating: 5

Pleasant and knowledgeable great customer service.

Date: a week ago

Review №85

Rating: 5

Noel works in the finance department and he is awesome! I can t tell you how easy and smooth of a process both him and Yafet made my purchasing a vehicle. I had previously financed a vehicle with Grapevine Honda and let me just say their customer service is completely trash. At Mc David Honda in Irving, any problems or questions I may have, Yafet is easy to reach and more than willing to help. And in their finance department Noel is amazing and even fought for a lower payment for me!

Date: a week ago

Review №86

Rating: 5

always helps me out in a timely and efficient manner

Date: a week ago

Review №87

Rating: 1

Date: a week ago

Review №88

Rating: 5

Service was efficient

Date: a week ago

Review №89

Rating: 5

I made an appointment on line to get my oil changed on 9-16-24. Celeste was my service manager. The experience was great. Celeste kept me updated on the oil change. All went very smoothly. Thank you Celeste!

Date: a week ago

Review №90

Rating: 5

I bough Honda CRV, and FRANCO made the experience fantastic. He was welcoming, knowledgeable, and attentive to my needs, making the whole process smooth and stress-free. I m thrilled with my purchase and highly recommend asking for FRANCO if you want great service. Thanks, Franco!

Date: a week ago

Review №91

Rating: 5

Quick fast and easy purchase

Date: a week ago

Review №92

Rating: 5

I prefer to have my car serviced at Irving and alway want to go to service advisor Ray Rendon

Date: a week ago

Review №93

Rating: 5

Date: a week ago

Review №94

Rating: 5

Date: a week ago

Review №95

Rating: 5

On time delivery, prompt, complete satisfaction.

Date: a week ago

Review №96

Rating: 4

Dylan was good and he was so detailed in explaining the features. Thank you team.

Date: a week ago

Review №97

Rating: 2

My first and last time at this dealership. I had a female service advisor that tried to fast talk me. I knew what I wanted, and I made it clear what I needed and was not interested in anything else. I was told it would take 45 minutes to an hour just to quote me on 4 tires and an alignment....even though I showed her the quote I received from David McDavids service department website. She insisted on providing me with a quote that listed prices for other tires...even after being told several times what brand I wanted and that I wasnt interested in anything else. I was told that the tires I wanted...which were the original tires from Honda....were the equivalent of Shoe Carnival, and she would recommend something more high end as in Christian Louboutin and Balenciaga. I didnt like the experience and resulted into going to Discount Tire.

Date: 2 weeks ago

Review №98

Rating: 5

Date: 2 weeks ago

Review №99

Rating: 5

Date: 2 weeks ago

Review №100

Rating: 5

My sales guy Jordan King was absolutely amazing! This man surely has the patience of Jobe! I went in looking for what seemed like the impossible and He never forgot about me. He hung in there with me while respecting my need to shop around even after he found the perfect car for me! He held my hand through making my first ever financed purchase of a vehicle! I know I called this man 20 times within 2 hrs and he answered every time! One of the managers wasn t on my favorites list but Jordan mad e up for his shortness and single handedly earned my trust and my business with David McDavid. He simplified the process and dropped everything he was doing to go get my car from the Frisco dealership to ensure I was on the road in time enough to get my son to his 10th birthday party in our new car! Start to finish with my car almost an hour away Jordan had me keys in hand driving home in my Lexus RX350 in just under 4 hrs including his transit time! When you go to David McDavid ask for Jordan King! He is indeed a genuine article! Thank you so much I absolutely love my car!

Date: 2 weeks ago

Review №101

Rating: 5

Overall It was great experience at David McDavid Honda of Irving. Everyone was very cooperative and answered all our questions and very helpful for me at the time of buying. Thank you so much team.

Date: 2 weeks ago

Review №102

Rating: 1

I was referred to David McDavid Honda. I bought a pre-owned Vehicle. My experience was horrible from the beginning. I came in to purchase a pre-owned vehicle. When I walked in, I asked for the salesman I spoke to over the phone. He had a salesman s of the month plaque on his desk lol. As we were test driving this car, I asked him 2 simple questions. 1- Does the car have Apple at Play : he couldn t give me a straight answer and said, I m not really sure. 2- when we parked the car there was a small scuff on the taillight that could have been easily buffed out. I asked him can you get that buffed out for me , his answer was we re selling it as is, they ll probably have to charge you for it . From those 2 answers I knew he didn t know what he was doing or talking about. I had all my financing in place already, with a pre approved letter for that specific car and was ready to purchase. I was disappointed having talked to him on the phone before coming in, and driving an hour to look at the vehicle. I kept it professional and said get me the answers to my questions 1-Yes/No on Apple Car Play, and 2-buff out the taillight. I really needed a car because I was in a rental. He waits till the next day to call me to tell me no CarPlay and that I would be charged to buff out the tailgate. I told him to have his manager call me. His manager calls me and tells me 1-No Car play, and 2- they will buff out the taillight for free . Cool. I told him I want him to throw in an extra key for the car as it only came with 1 key, not even a keyless entry key, just a simple key that could have been copied at Walmart. He said he would commit to an extra key for free. I sent them everything they needed prior to going in to pick up the car. I told them I was in a hurry and that I sent them everything they needed even financing paperwork. When I get there I wait an hour and 45 minutes before I even start signing the paperwork. They even made me sign a paper saying that they will provide an extra key for me. Anyways, I did my paperwork and left. This was July. 10 weeks later, I get a call saying I need to pick up my license plate. (They should have mailed it to me as I was an hour away). I get there to pick it up, there is no key. My registration sticker was for July but I m picking it up with the plates in September, and no key. Just super disappointed at the level of professionalism, customer service, urgency and keeping their word about providing me a key that they made me sign some stupid paper for, like what s the point. That Salesman of the month plaque does not align with your core values and mission statement and you did not keep your word about the transaction. Oh ya, they even put a Hyundai Accent floor mats in my car, and I didn t even buy a Hyundai lol. This proves that they will do whatever it takes to sell a car and after the sale, you are no longer. Priority. You should keep it professional all the way through, go above and beyond for the customer, keep your word, and don t hand out Salesman of The Month plaques to give false hopes to the employees. Super disappointed and will never set foot in that place, but it s not like they care, they already got my money.

Date: 2 weeks ago

Review №103

Rating: 2

Customer executive is not much friendly. I am also charged extra for labor. Usually it is included in the service charge.

Date: 2 weeks ago

Review №104

Rating: 3

Wonderful service. But it s very costly. They charge $60 to change the back light bulb which is $5 worth. Last time I was changing the 2 back lights in another shop for $25, this place will charge $120.

Date: 2 weeks ago

Review №105

Rating: 5

Date: 2 weeks ago

Review №106

Rating: 5

The people who served us were very kind.

Date: 2 weeks ago

Review №107

Rating: 5

Allen had been a great help buying a new Honda CRV hybrid

Date: 2 weeks ago

Review №108

Rating: 5

Great experience! Dylan and Dan got me in the right car with the right color! Thank you so much!

Date: 2 weeks ago

Review №109

Rating: 5

I had a great experience with my recent purchase of the 2025 Honda CR-V Hybrid. After work, I went to the showroom, and Yafet Segid, a very nice person, helped me find the right car I was looking for and also got me a good price for my old car trade-in.

Date: 2 weeks ago

Review №110

Rating: 5

Date: 2 weeks ago

Review №111

Rating: 5

Great experience buying! Dylan worked patiently with me to get the car and deal I wanted. My fourth time buying here. Always a pleasure!

Date: 2 weeks ago

Review №112

Rating: 5

It was my first time buying a car. Said was very kind, he explained things carefully and answered all our questions. We are very grateful to him. I recommend him.

Date: 2 weeks ago

Review №113

Rating: 1

Date: 2 weeks ago

Review №114

Rating: 2

DO NOT SELL CAR AT THIS PLACE Great customer service when buying vehicle. Sold vehicle and I ve been waiting for one and a half weeks to pick up my check which I thought would be quicker. I went to pick it up the check on Friday and the finance guy already left early. I ve called Scott Lou multiple times to no answer today (Monday).

Date: 2 weeks ago

Review №115

Rating: 5

Lucio was very kind and helped me tremendously. Their work ethic is great and made my experience one of the best and easiest.

Date: 2 weeks ago

Review №116

Rating: 5

Date: 2 weeks ago

Review №117

Rating: 5

Very good service

Date: 2 weeks ago

Review №118

Rating: 5

Excellent service. Lucio was awesome!! Highly recommend servicing your Honda at this location.

Date: 2 weeks ago

Review №119

Rating: 5

Date: 2 weeks ago

Review №120

Rating: 5

Date: 2 weeks ago

Review №121

Rating: 5

Baha Mohammed made my car-buying experience at Honda smooth and stress-free. Highly recommend working with him!

Date: 2 weeks ago

Review №122

Rating: 4

I specifically needed my old battery back Ive not yet to receive it nor has anybody made an attempt to call me and say they have found it the battery was still good it was a marine deep cycle battery I needed it for an inverter it was barely a year old there was nothing wrong with it it was just no good for my car I would like to have it back

Date: 2 weeks ago

Review №123

Rating: 5

Yusuf Black was great! Helped me get a used Insight :)

Date: 2 weeks ago

Review №124

Rating: 4

Date: 2 weeks ago

Review №125

Rating: 5

i gave them 1 start for financial service, I bought a extended warranty from them, I canceled and waited over 6 months. last year i gave them 5 starts for Sale for good and quick service . 9/10/2024 I was taken good when I did service here , got 2 new tires. With a better price and better tires than discount tires store i used to go

Date: 2 weeks ago

Review №126

Rating: 5

Date: 2 weeks ago

Review №127

Rating: 5

Date: 2 weeks ago

Review №128

Rating: 1

Rey will and always be 5 stars. My boyfriend, after me selling this place to him purchased a car 2 months ago and the temp plates are now expired. We contacted someone today at David Mcdavid who made it seem like we were bothering her. When asked if she could help us locate our plates, her words? Well you re not in the database at all. There s a girl that puts them in Monday to Friday and we ve been having staff issues so you re not the only one. We asked what that means? Does that mean we have to start from scratch? Do we need a new temp tag? Well you re not in the system at all . Umm ok. So does that mean we didn t buy a car there? Does this mean we don t have to pay on the note! Yay free car! Not sure if we need to contact motor vehicle department? No help was offered as to what to do next. Rey in the service department always takes the highest level of care when I have needed routine services done. I seek him out when I arrive and he has always been fantastic to deal with! 5 Stars all the way!

Date: 2 weeks ago

Review №129

Rating: 5

Date: 2 weeks ago

Review №130

Rating: 5

I had a great experience at David McDavid Honda in Irving. Jordan King was my point of contact and he could not have provided more excellent service. He truly went above and beyond to make the transaction effortless and enjoyable. Hope to speak with him again for my car buying and selling needs!

Date: 2 weeks ago

Review №131

Rating: 5

Nikki from the parts department was a great help and I was able to get what I needed!

Date: 2 weeks ago

Review №132

Rating: 5

Parts dept helped me out, Nikki was pretty helpful she got everything done. Was in and out in a good amount of time. Thanks everyone!

Date: 2 weeks ago

Review №133

Rating: 5

First rime visiting this location, the service was great, my service Adviser CELESTE helped me in everything I needed. Randy ( the shuttle Driver) oh my god!! we need more people like him, he dropped me off at the Irving Mall after a few hours I called him to pick me up he was about to take lunch but he did not care pospone his lunch to picked me up, this is a great example of how give an outstanding customer service

Date: 2 weeks ago

Review №134

Rating: 2

Called said they had the part. Wasted an hour and a half to get there, wait around for about 20 minutes for them to tell me they didnt have the part.

Date: 2 weeks ago

Review №135

Rating: 5

Date: 2 weeks ago

Review №136

Rating: 5

My oil change was great. The service was great!

Date: 2 weeks ago

Review №137

Rating: 5

Excellent

Date: 2 weeks ago

Review №138

Rating: 5

Date: 2 weeks ago

Review №139

Rating: 5

Previous dealership paid more attention to small details such as contract in professional folder instead of stapled sheets, rims all scraped up, wrench light on, front entrance greet , sales not notified immediately.

Date: 2 weeks ago

Review №140

Rating: 5

Great service. Each and every time. No matter who your service advisor is. They work as a team. And I m greatful. But Lucio Luna is the best one here. Always tbe best service.

Date: 2 weeks ago

Review №141

Rating: 5

It was fabulous experience to be associated with McDavid for getting my Car. Thanks to Jordan King and Emily from Finance

Date: 2 weeks ago

Review №142

Rating: 5

Excellent service all the personal staff was so caring and explained everything very well , they were also very efficient with their timing! Shot out to Lucio at maintenance Honda.

Date: 2 weeks ago

Review №143

Rating: 5

Date: 2 weeks ago

Review №144

Rating: 5

Great service thanks guys!!!

Date: 2 weeks ago

Review №145

Rating: 5

Date: 2 weeks ago

Review №146

Rating: 5

Lucio was great and helped me get my oil changed quick! Excellent customer service

Date: 2 weeks ago

Review №147

Rating: 5

I had a great experience buying my 2025 Civic SI from McDavid Honda. I was able to get an amazing deal and even have extra help from them to accommodate my crazy schedule. I highly recommend this place to anyone looking for a new Honda!

Date: 2 weeks ago

Review №148

Rating: 5

We had a great experience buying my son s car. Financing went smoothly. Jordan was very helpful and a pleasure to work with.

Date: 2 weeks ago

Review №149

Rating: 5

Date: 2 weeks ago

Review №150

Rating: 5

Lucio Luna always takes such great care of us. We are lifers!

Date: 2 weeks ago

Review №151

Rating: 5

Date: 2 weeks ago

Review №152

Rating: 5

Date: 2 weeks ago

Review №153

Rating: 5

Allen was awesome to work with in this entire experience. He did understand my needs and worked diligently to meet my needs.

Date: 3 weeks ago

Review №154

Rating: 5

Helpful and fast for oil changes, especially Friday morning. I was able work on my laptop while I waited.

Date: 3 weeks ago

Review №155

Rating: 5

Date: 3 weeks ago

Review №156

Rating: 5

Date: 3 weeks ago

Review №157

Rating: 5

sean was awesome he helped me get a good deal on my used Honda 2021 and my trade in for my Volkswagen!

Date: 3 weeks ago

Review №158

Rating: 5

Got my CRV from David Honda recently. The buying experience was good and got a good sales person Dylon who was passionate about helping customers. I would recommend this to anyone who want to a good deal on Honda cars.

Date: 3 weeks ago

Review №159

Rating: 5

Date: 3 weeks ago

Review №160

Rating: 5

Quick and easy service

Date: 3 weeks ago

Review №161

Rating: 5

Rey is excellent support system when you are in for servicing your car.

Date: 3 weeks ago

Review №162

Rating: 5

This dealership saved me in a jam multiple times by having the parts I needed in stock. They also had good specials that helped me when in a bind.

Date: 3 weeks ago

Review №163

Rating: 1

It was very bad experience. Customer service representative was very unprofessional.

Date: 3 weeks ago

Review №164

Rating: 1

Worst experience I ve EVER had buying a vehicle! This experience deserves a no-star rating .not even the 1 star I gave. I ve bought and sold almost 50 cars throughout my life and this was the most careless, lackluster & unprofessional dealership I ve ever dealt with. I contacted them regarding a vehicle and just asked for a buyers order as I already had outside financing set up. I filled out all their online paperwork, as well as the 2-step ID verification. I was told at the end of that particular day by my salesman that everything was ready to go . I set up an appointment with my transport to pick the vehicle up, to be notified the next morning that the deal in fact was not done and hadn t been funded because the dealership hadn t sent necessary paperwork. I was the contacted by their finance manager Maritza Tamayo. This woman was the most unprofessional manager I ve ever spoken to, from her attitude to her tone and delivery the way she spoke to me was absolutely unacceptable. She told me that before they could send necessary documents to my credit union, a notary had to come verify my identity in person to make sure no fraud was involved. I explained to her that I d already completed the online paperwork and ID verification but she didn t really care to hear anything I had to say or ask and instead acted like I was bothering her as she acted like a child. To explain it quite frank, she had the kind of attitude and disgust in her voice that my 11yr old daughter gets grounded for. I ve had to contact the salesman almost every time when you d think that they d be reaching out to the customer to ensure they are pleased and taken care of as often as they couldn t seeing that there s issues with this particular sale. I m still sitting here 4 days later waiting on a deal to be finalized on a car I ve already obtained a loan for through my credit union, and the car is still sitting at the dealership 5hrs away in Dallas while I wait on a notary . In an economy like we have right now, people aren t buying cars left and right as money just doesn t go as far. You d think a dealership would be doing all they could to ensure good customer service to achieve repeat customers or good praise, but that is not the case with this place. My mother has been in the auto industry as a manager for over 25yrs, and I ve been around it my entire life. If you re looking for a good buying experience, think twice before you give David McDavid your business, or at least don t deal with Maritza!

Date: 3 weeks ago

Review №165

Rating: 1

Bad experience. I was promised a car wash and they said the car wash was broken. Same excuse I have been hearing for the last 2 years when the truth is they are trying to save money. Not coming back anymore unless you give a free car wash with a service.

Date: 3 weeks ago

Review №166

Rating: 5

I have purchased two vehicles from David McDavid. In 2021 it was a Honda Accord. The car is great. Last month we also got a Ridgeline lease that will become our vacation and adventure and youth sports vehicle. Go with Godfrey!

Date: 3 weeks ago

Review №167

Rating: 5

Always well taken care of.

Date: 3 weeks ago

Review №168

Rating: 5

Scott provided exceptional service during the vehicle appointment at Honda. He was friendly, professional, and attentive, taking the time to address all questions and concerns thoroughly. His commitment to ensuring a smooth and stress-free experience was greatly appreciated.

Date: 3 weeks ago

Review №169

Rating: 5

Always great and fast service!

Date: 3 weeks ago

Review №170

Rating: 5

Great Job! very good work and on time

Date: 3 weeks ago

Review №171

Rating: 5

Good service and repairs were done right, nice facility to wait at while repairs are completed.

Date: 3 weeks ago

Review №172

Rating: 5

I just used David McDavid Honda for service today Sept 6th and again the service was outstanding ,my service representative is Lucio,he goes over every detail with you.I will use them / him for everything on my 2022 Honda Hrv in the future.He is outstanding,I highly recommend him / them.

Date: 3 weeks ago

Review №173

Rating: 5

Hailey was extremely knowledgeable and patiently addressed all of my questions and concerns.

Date: 3 weeks ago

Review №174

Rating: 5

Date: 3 weeks ago

Review №175

Rating: 5

Korhan was great to work with, very knowledgeable and polite! McDavid Honda worked hard to make a deal, now I m driving my new 2024 Honda Accord!

Date: 3 weeks ago

Review №176

Rating: 5

Everyone in this establishment is friendly and willing to help answer questions in the service area. Lucio is attentive to service and while you wait for your car he is attentive to the customer.

Date: 3 weeks ago

Review №177

Rating: 5

Date: 3 weeks ago

Review №178

Rating: 5

Date: 3 weeks ago

Review №179

Rating: 5

I am very pleased about my visit to this dealership, said baaddi worked with me and was very patient to get me on a car that I ended up loving and helping me get to a reasonable payment! Loved the service

Date: 3 weeks ago

Review №180

Rating: 1

Frustrating experience. It would be great if you could provide quality service.

Date: 3 weeks ago

Review №181

Rating: 1

I took my car for oil change. Mechanic didnt connect any hooks after removing them during oil change. Entire plastic support was hanging on the floor. I had to remind customer support guy to fix it. My tires pressure were very low. They didnt add air on my tire. As a whole it was very careless job. I will never go back to this place.

Date: 3 weeks ago

Review №182

Rating: 5

Date: 3 weeks ago

Review №183

Rating: 5

I had an excellent buying experience at David McDavid Honda while purchasing a pre-owned vehicle. I highly recommend Yusuf Black, who was professional, knowledgeable and friendly throughout the process.

Date: 3 weeks ago

Review №184

Rating: 5

Always great dealing with you guys. I LOVE my Service Adviser Lucio Luna. He has always been honest and helpful in his dealings with me about my Honda Odyssey and now, my little Honda Fit. I have been a loyal David McDavid customer for DECADES now and I will continue to be!

Date: 3 weeks ago

Review №185

Rating: 5

Baha was an amazing salesman and extremely helpful and patient throughout the process!

Date: 3 weeks ago

Review №186

Rating: 5

Date: 3 weeks ago

Review №187

Rating: 1

Stopped on Saturday to look at a used car. Told them I d be back Monday to purchase if they could check warranty cost and couple small repairs to be done before I agree to purchase. Messaged salesman Monday morning and said was looking into it. Message again when leaving work and he says I thought you were coming in person . Too late, so go to dealership on way home. Finance manager is busy so wait 30 minutes for warranty info I asked about Saturday. Finance guy is rude and acts like dosnt care if buy car or not. I tell sales guy price I m comfortable with. Comes back and says can t adjust price at all. I show him similar car for less money. He says sorry but that s what finance said. I went to Clay Cooley Kia across the street and had a nicer car for less money within 60mins.

Date: 3 weeks ago

Review №188

Rating: 5

Fast, professional, up-front pricing, no surprise add-ons or bogus fees, easy. Everything I could want from a car buying experience.

Date: 3 weeks ago

Review №189

Rating: 5

Date: 3 weeks ago

Review №190

Rating: 1

Almost 8 month ago I paid for state inspection but they did not did the service . Later they apploloze they did the mistake and promise and send the email next time when you come we will do free oil change . When my vehicle got 20% oil remaining I went there and they rejected to do oil free change saying the person offer me that he is not working anymore here . Even I show them email send by McDavid Honda Irving they said your email is expired since it s been 8 months . We can not offer you free service even you have a email . Adviser was so rudely talking like he said I went there for money not for my vehicle service and I got upset when I got upset and the adviser said they are not going to do service my vehicle you can do whatever I can but we will not do my service .After struggling and arguing finally the manager lady came and also without listening me start saying you can not be rude talking with my employee but she did not want to listen to me . After I put my words to her then she agree to do the service which got promised 8 months ago in a form of emial. The Adviser was Sahin Akcay . He is ruining the Honda brand working there . We don t go to the dealer because of one person we go there for Honda brand but 1 people can ruin the brand like him .I m

Date: 3 weeks ago

Review №191

Rating: 5

The sales person was awesome. He even stayed late to get me in the car I would recommend going there

Date: 3 weeks ago

Review №192

Rating: 5

Date: 3 weeks ago

Review №193

Rating: 5

Excellent customer service

Date: 3 weeks ago

Review №194

Rating: 5

Yafet and John made the car buying process incredible! They paid attention to every detail and made it as simple as possible! I would definitely recommend coming to David McDavid Irving to buy a car!

Date: 4 weeks ago

Review №195

Rating: 5

absolutely LOVED my car buying experience here. everyone here took care of me and all the men had warm and friendly hospitality. Said and the financial manager were awesome and extremely helpful. i m incredibly grateful to have found my dream car here. This is a super friendly dealership!

Date: 4 weeks ago

Review №196

Rating: 5

Another great service from my arrival to my departure. The technician freindly and welcoming inside the arrival garage to Lucio getting me checked in. I love the use of technology tablets and the video the technician who was servicing my Ridgeline. Also the ease of adding additional recommended services via my cell phone.

Date: 4 weeks ago

Review №197

Rating: 1

Current Review: I have given a good review,but later I understood that their finance team is not at all good. They supposed to close my finance/loan, its been more than 15 days, its not yet done and I am on an overdue now. No one will be ready/available to take a call. Previous Review : I purchased a Honda CR-V Sport L and had a great experience with Yafet, the salesperson, who was very helpful. The trade-in price was fair, and manager Dan Smith was a pleasure to deal with.

Date: 4 weeks ago

Review №198

Rating: 5

David McDavid Honda was professional with the handling of my car leasing experience. I was in and out in under 1 hour. Sean is the best salesman!!!

Date: 4 weeks ago

Review №199

Rating: 5

Date: 4 weeks ago

Review №200

Rating: 5

I went to David McDavid Honda in Irving last week after experiencing my second not-at-fault total loss in only nine months this time with a 2024 Civic Sport Id bought at David McDavid last fall. But just as before, sales team member Zahra Ghanbari and the financing team made the process of getting me into a new Civic (2025 model) MUCH easier than I thought it would be, and Im loving the car. They turned a difficult situation into a breeze for me. And I must add a shout-out to Jordan, a new member of the Honda staff who kindly helped me return my rent car a few miles away after the purchase. Thanks a bunch, Jordan!

Date: 4 weeks ago