About the Company
rating: 4.2
Serving freshly prepared food crafted with quality ingredients every day of the week (except Sunday, of course). Our restaurant offers everything from Chick-fil-A menu classics, like the original Chick-fil-A Chicken Sandwich, Chicken Nuggets and Chick-fil-A Waffle Potato Fries®, to breakfast, salads, treats, Kid’s Meals and more. Feeding a group? Our Chick-fil-A location also offers a variety of catering options, perfect for your next get-together. On this page, you can check out our operating hours as well as the dining options that are currently available at our restaurant, including curbside carry-out or delivery. If you're looking for great food nearby, it's our pleasure to serve you.
Categories
- Chicken restaurant
- Caterer
- Fast food restaurant
Contact Information
Phone: +1 281-852-9808
Website: https://www.chick-fil-a.com/locations/tx/lake-houston?utm_source=yext&utm_medium=link
Address: 19220 W Lake Houston Pkwy, Humble, TX 77346, United States
- Monday: 6 AM–11 PM
- Tuesday: 6 AM–11 PM
- Wednesday: 6 AM–11 PM
- Thursday: 6 AM–11 PM
- Friday: 6 AM–11 PM
- Saturday: 6 AM–11 PM
- Sunday: Closed
Photos
Reviews
Review №1
Rating: 1
I stopped in this morning at 7:04am. I typically go through the drive thru but the line was long, so I went inside. There was no one waiting on the inside. I went and stood by the low counter to place my order. The employees that were inside were only focused on the drive thru and didn t even acknowledge I was standing there. Finally an employee came from outside with a blue shirt, so I am thinking she was a manager. She asked if I needed to place an order. I responded yes. She starting searching for something and never said another word until I said I don t have time for this. Her response was have a blessed day. I got back in my car at 7:15a food less. Needless to say very poor customer service.
Date: 5 days ago
Review №2
Rating: 5
Good as always I just notice a few changes on the store
Date: 6 days ago
Review №3
Rating: 2
My biggest gripe with this location is that they seem to always forget something in my order. No matter if I order via the CF app, doordash order for pick or curbside. At least 10x that i have ordered here and they forgot something from my order. Just happened today. I had to wait and check my order and ask them to get my missing item.
Date: a week ago
Review №4
Rating: 1
Usually this location is much better than the Summerwood one but recently it s gone down hill. Forgetting items when ordering, low fries and not filling it up. Also ordering an 8count but in reality I got a 5 count since they included 3 pieces that were all bread. On top of that the nuggets weren t cooked - very concerning as someone that s pregnant. Very disappointed and dissatisfied.
Date: a week ago
Review №5
Rating: 5
Date: a week ago
Review №6
Rating: 1
EDIT 2: added a photo of a parfait I ordered that had like 4 tiny slices of strawberry. My iced coffee was nasty and they didn t give me a straw. EDIT: why do I keep coming to this location? Sat and waited 20+ minutes for some chicken minis while this dude walked around as slow as humanly possible with his hands in his pockets. I also ordered a cookie last week that they didn t put in the bag. I have been meaning to write this review for a while as I have never had a good experience at this location. Today I ordered in the drive thru and when I got home I realized that my side salad was disgusting and the lettuce was brown. We had no sauce and no dressing in the bag. Service was pretty slow as well. Next time I ll just drive to the Kingwood location.
Date: 2 weeks ago
Review №7
Rating: 5
Ashli provided great service in the driveway! She was so bubbly, friendly, and welcoming. You can tell she genuinely loves her job, and her positive energy made the experience even better. Order #14331501
Date: 2 weeks ago
Review №8
Rating: 5
Date: 2 weeks ago
Review №9
Rating: 4
Date: 2 weeks ago
Review №10
Rating: 1
All Chick-fil-A drive thrus are super fast. EXCEPT THIS ONE.
Date: 2 weeks ago
Review №11
Rating: 5
Date: 2 weeks ago
Review №12
Rating: 3
Forgot one of our sandwiches and french fries. So we had to go back. Didnt even give us credit or anything free, for our trouble.
Date: 3 weeks ago
Review №13
Rating: 5
Delicious chicken sandwich. Also tasty biscuit with chicken. Nice attendants.
Date: 3 weeks ago
Review №14
Rating: 5
Love it
Date: 4 weeks ago
Review №15
Rating: 5
Date: 4 weeks ago
Review №16
Rating: 1
They gave me a sandwich that someone else gave back. It still has the Martha sticker on it. Called 3 times and no one picked up the phone.
Date: a month ago
Review №17
Rating: 5
Date: a month ago
Review №18
Rating: 2
Great food. Its Chick-fil-A. All the same stuff everyone likes. The ONE glaring complaint that I absolutely hate about this place... Is the sit wherever you want and MAYBE someone will see you walk in and help you. Its frustrating. Twice in a row, Sit anywhere! So we sat down, just... Looking around. Waiting. ....waiting. It is so frustrating that it makes me dislike this store greatly. It would be fine, but we prefer drive thru because at least they will see you drive up. No one inside sees you walk in. I hate that system. Its hard to have that type of system without a host of sorts that can help all of that. When they closed the registers, that was quite a monumental stupid idea. No table numbers, no one knows who ordered what. When its not busy, no problem. But a day like today, going inside is extremely frustrating. We left.
Date: a month ago
Review №19
Rating: 4
Food was good, employees were courteous. Place was kept up and clean.
Date: a month ago
Review №20
Rating: 1
Drove all the way here only to be told that they are closed and google clearly shows that they verified that the hours on the site are correct only to be told that they are incorrect very upset about this my son was upset he is only 2 but what calms him is the waffle fries drove with him in the truck only to be told sorry!!!! Very upsetting and disappointing!!!!
Date: a month ago
Review №21
Rating: 2
Terrible customer service concept. Discourages walk in sales . Almost force you to use Chick-fil-A app or drive thru
Date: a month ago
Review №22
Rating: 5
Took my daughter here to play in the play place. She s just about as big as you can be and still enjoy it. The staff was super friendly and food came out quick. Dietary restrictions: They sell gluten free buns and have some options that don t include breading.
Date: a month ago
Review №23
Rating: 1
Explain to me how I was the only customer in drive thru placed my order as I m sitting there waiting for my food there were other customers coming in the drive thru. I noticed after about 10 minutes I was still waiting on my food and the others that came way behind me was getting their food and leaving. So I ask what is taking so long with my order they dipped in sugar boy says we re holding orders. What the hell you mean you re holding orders?! The manager then comes to the window saying they were preparing my order now it will take a little while longer. I ask for my money back the manager giving the boy a look like make her wait. This location is the God awful worst. Maybe if the employees stay off their damn phones and pay attention to the customers orders then things would be a lot better here. Highly pissed and disappointed!!
Date: a month ago
Review №24
Rating: 5
Excellent!
Date: a month ago
Review №25
Rating: 5
Date: a month ago
Review №26
Rating: 5
Very good service
Date: a month ago
Review №27
Rating: 1
Very unhappy with the past 5 visits to this location. I will no longer be a customer.
Date: 2 months ago
Review №28
Rating: 5
Date: 2 months ago
Review №29
Rating: 1
I got food poisoning from here and ended up in the hospital I ordered a chicken sandwich with cheese I wonder if that cheese was expired or something
Date: 2 months ago
Review №30
Rating: 4
Fast food take out - friendly stsff, very few problems with orders over the past few years.
Date: 2 months ago
Review №31
Rating: 5
Always ready for customers!
Date: 2 months ago
Review №32
Rating: 5
Date: 2 months ago
Review №33
Rating: 5
Always extraordinary service from good people
Date: 2 months ago
Review №34
Rating: 4
Date: 2 months ago
Review №35
Rating: 5
Date: 3 months ago
Review №36
Rating: 5
Terri was very kind and helpful. Love the table ordering. Food is always perfect!!!
Date: 3 months ago
Review №37
Rating: 5
Date: 3 months ago
Review №38
Rating: 5
Great service and fast
Date: 3 months ago
Review №39
Rating: 5
Date: 3 months ago
Review №40
Rating: 1
Date: 3 months ago
Review №41
Rating: 5
Date: 3 months ago
Review №42
Rating: 1
Almost every time that I asked for a large sweet tea with light ice they never fill the sweet tea up to the rim of the cup. It s literally under the line do a better job filling up the sweet teas.
Date: 3 months ago
Review №43
Rating: 5
Date: 3 months ago
Review №44
Rating: 2
This location is dreadful. Teenage workers who appear under the influence majority of the time. I can t remember the last time I went there and my order was correct. Bathrooms are always filthy. Very unfriendly staff.
Date: 3 months ago
Review №45
Rating: 5
Always good food & service
Date: 3 months ago
Review №46
Rating: 1
This location cannot get it together. They messed up my order cost me over $40 and they admit they forgot half my order but refuse to give me my money back. I have called corporate and even they have tried to get someone from this team to do right and nothing but crickets. Not to mention you call their phone and no one answers. I will drive out of my way not to go to this location due to their customer service issues.
Date: 3 months ago
Review №47
Rating: 5
Date: 3 months ago
Review №48
Rating: 5
Always excellent food and service.
Date: 3 months ago
Review №49
Rating: 5
Date: 3 months ago
Review №50
Rating: 5
Date: 3 months ago
Review №51
Rating: 5
Date: 3 months ago
Review №52
Rating: 5
Classic chicken sandwich ftw!
Date: 3 months ago
Review №53
Rating: 5
Date: 3 months ago
Review №54
Rating: 5
Date: 3 months ago
Review №55
Rating: 1
The service and response from this location is horrendous. You try to follow up with someone and either nobody answers the phone there or when you DO reach someone there s no return call.
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 4
Date: 3 months ago
Review №58
Rating: 5
Date: 3 months ago
Review №59
Rating: 5
Date: 3 months ago
Review №60
Rating: 5
Date: 3 months ago
Review №61
Rating: 1
I always have issues at this location. There are a bunch of teenagers, unorganized, poor customer service etc. I waited 15 minutes for a curbside order. I went in and wait 15 minutes while numerous at least 5 people made eye contact and said nothing. When someone finally asked there was no apology or anything for the wait.
Date: 3 months ago
Review №62
Rating: 5
Date: 3 months ago
Review №63
Rating: 5
Date: 4 months ago
Review №64
Rating: 5
KJ was so awesome and polite!! The food is so yum
Date: 4 months ago
Review №65
Rating: 5
Date: 4 months ago
Review №66
Rating: 1
I m super disappointed at the lack of communication from this location, 2 days in a row my delivery time was extremely off in the app. All I ask is that the times are accurate. It s an inconvenience on top of the fact that the second time I ve experienced this, no one has answered the phone. The first day I called to speak with management and she was no help at all. So here I am almost an hour later without my order and no updated communication from the establishment.
Date: 4 months ago
Review №67
Rating: 5
Date: 4 months ago
Review №68
Rating: 4
Date: 4 months ago
Review №69
Rating: 1
By far the worst Chick Fil A location I have ever been too. The service is terrible, staff is rude, the food (if you get what you ordered.....) is not good. The idea of sitting down to place your order is a complete failure, be prepared to spend an hour if you would like to dine in. Last time my family was there we were told its normal for it to take 30 minutes to get your food inside. The play center looks like it hasnt been cleaned in weeks, to the point my kids dont even want to play in it. Unfortunately, this is the closest location to my house. However, I will gladly drive past it to go to other Chick-Fil-A locations in the area. Ive been going to this location for over 20 years, but the new management / ownership in recent years has ruined it. Chick-Fil-A would be better off shutting this location down as it is not a good reflection of the franchise.
Date: 4 months ago
Review №70
Rating: 2
Sometimes the chicken is dry and the people are rude, especially a young dude with the dreads. Also they ALWAYS short us on the fries!! We always order a large and a medium and it s the same amount of fries in both not cool Chick-fil-A
Date: 4 months ago
Review №71
Rating: 1
I Lived in Waco Tx for over two years and moved back to Huffman a few months ago. STARTED eating at chick-fil-a in Waco. We doordashed and ate their at least 4 times a week there. It was awesome. We decided to eat a Chick-fil-a in Atascocita tx. To our surprise the chicken was smaller as well as the buns. Tiny little buns. You folks are getting ripped off. And it does not taste the same. Total rip off. Will never eat there again.
Date: 4 months ago
Review №72
Rating: 1
Don t try to reach this business about an order via the telephone. There s no one available to answer.
Date: 4 months ago
Review №73
Rating: 5
Date: 4 months ago
Review №74
Rating: 2
Chickfila is always great but this time around they messed up. Ordered a Market Salad with hot grill chicken. No chicken was on salad.... Came back from work and had to wait to get my salad back. One whole grill chicken thrown on top, not sliced like it usually comes. Very disappointing. A lot of mistakes have been taken place at this location recently.
Date: 4 months ago
Review №75
Rating: 2
Chick-fil-A should just close the dine in option or have better instructions. No kiosk, no counter to order from. Sit and wait. Someone came by but without menus and no Eagle eyes to read the board across the room.. We waited 20 minutes before asking for our food. They brought it but it was cold. Cold waffle fries and cold nuggets, disappointing. They forgot the drinks and quickly went to get them but returned to say they were out of tea and out of lemonade. We are in the south, and that is a criminal offense. I guess our first clue that this experience was going to be bad should have been the table I had to clean and the overflowing trash can.
Date: 5 months ago
Review №76
Rating: 5
Date: 5 months ago
Review №77
Rating: 5
Employees was courteous friendly,and kind, respectful
Date: 5 months ago
Review №78
Rating: 5
Date: 5 months ago
Review №79
Rating: 2
It was the strangest visit. Three total cars but a 10min wait for them to take our order. Plus they didnt give me my sauce. Usually a good experience just not this time
Date: 5 months ago
Review №80
Rating: 5
Now drop a beat, take a seat, let me tell it how it is, yea. The food is great, the employees are great, the building is great, yeaaaa, now this might not rhyme, Im sick in the head with cold of unnatural proportions. My mother works there, they treat her well, she told me the food is of the best quality. Only one complaint, all the Karens, treats the employees like a punching bag, so get beat, and if you cant act like a human being, just get lost. The team is human. They will make mistakes, so double-check your orders before you leave, if your rushed for time, then get up earlier! Thats all I have to say, peace!!
Date: 5 months ago
Review №81
Rating: 5
Always on point. Quick and easy
Date: 5 months ago
Review №82
Rating: 5
Date: 5 months ago
Review №83
Rating: 5
Date: 5 months ago
Review №84
Rating: 3
Date: 5 months ago
Review №85
Rating: 5
Date: 5 months ago
Review №86
Rating: 4
Date: 5 months ago
Review №87
Rating: 1
Completely out of regular fil-A s, cashier was rude in drive thru, and it took over 30 minutes to get through drive thru. After all of that they forgot cutlery and straws.
Date: 5 months ago
Review №88
Rating: 2
Stop to get an ice cream with my rewards went to the curbside pickup ice cream was never brought ended up having to go inside to ask whats going on with my ice cream all while having a 5-year-old little girl my daughter crying for ice cream thanks a lot Chick-fil-A in Atascocita
Date: 5 months ago
Review №89
Rating: 1
Their drive thru is slower than a grandma trying to run a marathon.
Date: 6 months ago
Review №90
Rating: 5
Good Service and Food
Date: 6 months ago
Review №91
Rating: 5
This place was really good I love how you walk in and they come to you and ask you what you want. BIG UPGRADE. McDonalds needs to step up for real Parking: Its not difficult to find a parking spot at all
Date: 6 months ago
Review №92
Rating: 5
Date: 6 months ago
Review №93
Rating: 1
Ive been coming to this location for almost 2 years and these last few months, the service has been terrible! I always order through the app so I can get ahead, but for some reason Im always waiting 10+ minutes and majority of the time Im only getting ice cream. Its getting ridiculous and if this store doesnt find new management I wont be returning.
Date: 6 months ago
Review №94
Rating: 3
Date: 6 months ago
Review №95
Rating: 1
Date: 6 months ago
Review №96
Rating: 5
Date: 6 months ago
Review №97
Rating: 4
Chick fil a is a staple good food nice workers and atmosphere. My only thing is the portion size is a bit small. Definitely give it a try though. Btw I had a deluxe meal which was just over $10.
Date: 6 months ago
Review №98
Rating: 5
This Chick-fil-A location is great, the employees are absolutely cherry on top as they help with anything, and service you for help in the drive thru, the drive thru looks great, having two lanes for more efficient traffic and quicker, I had a tender and fries with a coke, and the food was great!! 10/10 Chick-fil-A!
Date: 6 months ago
Review №99
Rating: 5
Date: 6 months ago
Review №100
Rating: 5
It was good. Pricey, but good.
Date: 6 months ago
Review №101
Rating: 5
Good service, friendly fast people and delicious food!
Date: 6 months ago
Review №102
Rating: 4
The lunch line was extremely long. The wait time was about 25 minutes in line around 12 pm and another 10 minutes for curbside pick up. The food was still hot when I got it. Just know that there is a long wait and line that stretches into the street.
Date: 7 months ago
Review №103
Rating: 5
Date: 7 months ago
Review №104
Rating: 2
This location has went severely downhill recently. I have been there twice the past week and both times had to wait 15+ minutes in drive thru AFTER placing my order. Not again. Will be going to summerwood location instead
Date: 7 months ago
Review №105
Rating: 5
Date: 7 months ago
Review №106
Rating: 5
Always a winner!
Date: 7 months ago
Review №107
Rating: 5
Date: 7 months ago
Review №108
Rating: 5
Busy as always but great salad and hot nuggets and fries too.
Date: 7 months ago
Review №109
Rating: 2
Usually, any Chick-fil-A Ive been in has an inviting atmosphere. This place was not so. And, the girl that brought one of my ice cream cones to me was the least interested in serving me. In fact, it was as if they wanted to ask me why I chose their place to get something to eat. I dont eat at a Chick-fil-A that often and dont think I will be stopping by this one again.
Date: 7 months ago
Review №110
Rating: 1
I ordered a delivery breakfast order at 10:02 and I didn t receive my order until 11:12 when it was supposed to be here before 10:30. My order was extremely late and I called this store multiple times with no answer. Terrible experience
Date: 7 months ago
Review №111
Rating: 1
Super sad service today. I would understand had they been extra busy today, but coming up through the drive thru today, didnt look as busy as it usually is with 2 lines(2 or 3 cars away from the speaker where you usually place your order). Very fast taking my order via person with a tablet and taking my payment, but didnt ask if I wanted any condiments, unfortunately sat in the drive thru for almost 20 mins for a side of fries and a salad entree. Did hesitantly ask for a free sandwhich due to long wait time(even tho they are the ones that should be offering some sort of cushion for their inefficiency). Its supposed to be fast good now slow food. They gave me 2 brownies instead..which I am grateful for but also.. I asked specifically for a simple plain chicken sandwhich. Why have me wait in line for so long after paying upfront for the food and not accommodate what I asked for well as giving better customer service. They skimmed me on my fries too, not even close to full. Cold too. Do better, thanks.
Date: 7 months ago
Review №112
Rating: 5
I Love everything about Chik FIL A! They go above, and beyond to make you Welcome, and Happy! Kid-friendliness: You got they are welcome guests!
Date: 7 months ago
Review №113
Rating: 5
The food was delivered on time, it was fresh and hot. The only problem was my drink I ordered a mango lemonade tea it was good but my cup was small compared to the standard medium styrofoam cup. Food
Date: 7 months ago
Review №114
Rating: 2
Dirty location and food wasnt great! Wont be back!
Date: 7 months ago
Review №115
Rating: 1
This location needs new employees and management! My girlfriend and I ordered meals from here and none of our food was fresh my sandwich was so cold that the cheese on it wasn t even melted, our fries were basically empty, I am pretty sure the cheese on one of our sandwiches was expired and the Mac and cheese was dry! I called the manager and let them know and they told me to come back whenever I wanted to and said I would get it remade for free, when I got there no one had an idea what I was talking about so the manager on duty clearly didn t inform the manager that would be on the next shift or write it down and when I received the free meal it was all the same quality as before that s quite ridiculous. I ve never experienced a Chick-Fil-A like this in my life and was very surprised, I ve always gotten good service & good quality food with them and that s why I choose to get it but this location was just not it!!
Date: 7 months ago
Review №116
Rating: 4
Date: 7 months ago
Review №117
Rating: 2
We are consistently have issues with this location; hence, the posting of this review. It is our tradition to do curbside here every Saturday night, and every Saturday night there is some issue. Usually there is an item missing from our order; be it an entire item, like fries, or dressing, etc. Usually I ask my husband to check the bag, but sometimes he does not because we trust people to do their jobs. Tonight, we were missing an entire item from our order AND we received a three-strip entree with a strip that looks like the one in the picture. In what world is this considered a strip? Please, if the manager is reading this, re-train your Saturday night staff to firm up the quality of the items and also the service.
Date: 7 months ago
Review №118
Rating: 5
Date: 7 months ago
Review №119
Rating: 4
Date: 7 months ago
Review №120
Rating: 1
This place needs new general management????they got my order wrong 4 times in row and finally said just refund my money and never coming here again too now... it was disgusting inside too.overflowi g trash and dirty tables and was very sticky to now..
Date: 8 months ago
Review №121
Rating: 5
Date: 8 months ago
Review №122
Rating: 5
Date: 8 months ago
Review №123
Rating: 5
Really enjoyed my sandwich with sirrach sauce
Date: 8 months ago
Review №124
Rating: 1
Mobile order through them always takes 2 hours!!! Unbelievable!!
Date: 8 months ago
Review №125
Rating: 5
Date: 8 months ago
Review №126
Rating: 4
Date: 8 months ago
Review №127
Rating: 5
Date: 8 months ago
Review №128
Rating: 4
Date: 8 months ago
Review №129
Rating: 5
Date: 8 months ago
Review №130
Rating: 5
Date: 8 months ago
Review №131
Rating: 4
Okay
Date: 8 months ago
Review №132
Rating: 5
Chick fil a, as always, delivered excellence. The food was nice and hot, and the service was excellent. The drive thru can be super packed but it tends to move pretty fast here.
Date: 8 months ago
Review №133
Rating: 5
Date: 8 months ago
Review №134
Rating: 2
Every time I go to this Chick Fil A they jip the fries. Look at this picture. They put the sauce under some fries to beef up the box. Hell nah, this is not a large fry. Usually love Chick-fil-A. Service is still awesome, however, when I pay for a large fry I expect the box to at least be full.
Date: 8 months ago
Review №135
Rating: 5
What makes Chick fil a great has always been their service, and as always, they delivered! Thanks for making my morning great
Date: 8 months ago
Review №136
Rating: 5
Date: 8 months ago
Review №137
Rating: 5
Date: 8 months ago
Review №138
Rating: 5
Date: 8 months ago
Review №139
Rating: 2
Unpleasant Interaction with Employee, But Overall Positive Experience at Chick-fil-A, West Lake Houston I recently visited the Chick-fil-A on West Lake Houston, and while the food and service were generally good, I feel compelled to share a concerning encounter with an employee named Justin. Upon arriving at the drive-through window, Justin made unwarranted advances towards my boyfriend, even going as far as placing his phone number in our food bag. When my boyfriend clarified that he was not interested and pointed to me, Justin awkwardly assumed I was his daughter. Despite this uncomfortable incident, the rest of our experience at Chick-fil-A was positive. The food was fresh, and the service at the drive-through window was efficient. I hope management addresses such behavior to maintain the welcoming environment Chick-fil-A is known for. P.S. My boyfriend doesn t like men, the nerve
Date: 8 months ago
Review №140
Rating: 5
Food is always fresh and good portion sizes
Date: 9 months ago
Review №141
Rating: 5
Always kind and attentive attendants. Never disappointed with breakfast, lunch or dinner.
Date: 9 months ago
Review №142
Rating: 3
Help!! They need Help!!
Date: 9 months ago
Review №143
Rating: 4
Date: 9 months ago
Review №144
Rating: 5
Date: 9 months ago
Review №145
Rating: 5
Like clock work.
Date: 9 months ago
Review №146
Rating: 5
Friendly and awesome service, but they were out of certain sauces last time I went. I might have to squirrel away a secret stash in case they run out again.
Date: 9 months ago
Review №147
Rating: 5
It is such a great place to enjoy some delicious chicken, side salad, and tea. Great staff!
Date: 9 months ago
Review №148
Rating: 5
This Chick fil A always has great customer service.
Date: 9 months ago
Review №149
Rating: 5
Date: 9 months ago
Review №150
Rating: 1
So disappointed, they never have chic fil sauce. The summerwood chic fil a is where its at.
Date: 9 months ago
Review №151
Rating: 5
Date: 9 months ago
Review №152
Rating: 5
Date: 9 months ago
Review №153
Rating: 1
Date: 9 months ago
Review №154
Rating: 4
Date: 9 months ago
Review №155
Rating: 1
This Chick-fil-A is SO slow compared to other locations, we ve waited up to 20 minutes in drive through and curbside multiple times. Also, this is one of the only Chick-fil-A locations that never sends actual rewards through the app. They re so cheap the only thing they ever give is free delivery . I went to Chick-fil-A on 59 & Fondren 3 weeks ago and have received 3 rewards since going to that location. I m curious as to why this location NEVER gives free rewards? It seems like a better idea to just start going to the Chick-fil-A in kingwood honestly, because every time I ve gone there they send me rewards as well. You d think with how often we frequent this location they would show their appreciation and send rewards as well but nope. I guess it s all about the money for them & customers don t deserve their appreciation
Date: 9 months ago
Review №156
Rating: 5
Date: 9 months ago
Review №157
Rating: 4
Good, the service is good, the food is good and they have a games area Kid-friendliness: They have a good play area
Date: 9 months ago
Review №158
Rating: 1
Catering order over 30 minutes late. No one even helping the inside counter
Date: 9 months ago
Review №159
Rating: 5
Date: 9 months ago
Review №160
Rating: 1
What happen to the parfait..it is like soup. Very unhappy
Date: 9 months ago
Review №161
Rating: 5
Date: 9 months ago
Review №162
Rating: 5
Pricey but always a great meal. I love their frosted lemonade and sauce varieties. TxTiger68 Food
Date: 9 months ago
Review №163
Rating: 5
Date: 9 months ago
Review №164
Rating: 5
Date: 10 months ago
Review №165
Rating: 1
What happened to this place? Sad to see this place has gone way down hill. God forbid you decide to dine in, it s almost impossible. Never again
Date: 10 months ago
Review №166
Rating: 4
Date: 10 months ago
Review №167
Rating: 1
The delivery is a joke, waited all the time frame given, then i called and guy told me a driver was coming my way , 30 passed and i called again and they told me my food was being loaded just now, incredible and ridiculous
Date: 10 months ago
Review №168
Rating: 5
Enjoyed the nugget platters. Big thank you to Lukas for the great customer service.
Date: 10 months ago
Review №169
Rating: 4
Consistent great service.
Date: 10 months ago
Review №170
Rating: 5
This place is always full yet your food is always fresh, the service is great, friendly staff and the wait time is short.
Date: 10 months ago
Review №171
Rating: 5
Date: 10 months ago
Review №172
Rating: 5
Delicious food, accurate orders taken, timely delivery to the table, clean dining room, safe and fun play area for the little kids...cant ask for more! And they had a vase with live flowers at each table.
Date: 10 months ago
Review №173
Rating: 4
Date: 10 months ago
Review №174
Rating: 1
Date: 10 months ago
Review №175
Rating: 5
Embarrassed myself by dropping my phone while picking up my food
Date: 10 months ago
Review №176
Rating: 5
Excellent
Date: 10 months ago
Review №177
Rating: 1
I ve been coming here for the last 3-4 month every other Friday, Chick-fil-A is known for their service and cleanliness, not just the my pleasure and the fast drive thru line, everytime I go to sit so my daughter can play, there s no where to sit tables are dirty but I m guessing it s because there s no where for the guests to throw their food away, the trashcans are high, when food is brought sometimes there s no napkins or straws for the drinks I always somehow delay my lunch because I have to get up and find someone to get me what I need. The only reason I am upset is this isn t my normal location I come to and it makes every other location get a bad name due to the cleanliness of this place, let s not talk about the restrooms, I rather stop by at a gas station to take my daughter on my way home than have to walk into the restroom here. I m not the one to leave bad reviews but this place is sad I m grateful I won t have to come back but I hope it s fixed for the experience of others before they start going to the whataburger across the street.
Date: 10 months ago
Review №178
Rating: 5
Quick and hot food..
Date: 10 months ago
Review №179
Rating: 5
Date: 10 months ago
Review №180
Rating: 5
Date: 10 months ago
Review №181
Rating: 2
I ordered a bowl of chicken tortilla soup, and there was no chicken in the soup. It tried calling and no one answered the phone. Unfortunately, there a often issues with our order at this location.
Date: 11 months ago
Review №182
Rating: 5
Fresh, fast and friendly
Date: 11 months ago
Review №183
Rating: 5
Date: 11 months ago
Review №184
Rating: 5
The food here is amazing
Date: 11 months ago
Review №185
Rating: 5
Date: 11 months ago
Review №186
Rating: 5
Always nice people waiting you. Sandwiches are delicious, not grease. Good taste.
Date: 11 months ago
Review №187
Rating: 5
Date: 11 months ago
Review №188
Rating: 4
All good please more staff who speak Spanish
Date: 11 months ago
Review №189
Rating: 4
Date: 11 months ago
Review №190
Rating: 5
Date: 11 months ago
Review №191
Rating: 5
Date: 11 months ago
Review №192
Rating: 5
Date: 11 months ago
Review №193
Rating: 3
Very disappointed in this location this morning. I ordered a 10ct mini chicken with 3 ice coffee because obviously were sharing. Upon opening I see that they were just thrown in the box and only contained 8. I know its busy and Ive never had issues before but today was just very disappointed. 10/14/23
Date: 11 months ago
Review №194
Rating: 5
Good service and delicious food
Date: 11 months ago
Review №195
Rating: 5
Delicious but there is only chicken.
Date: 11 months ago
Review №196
Rating: 5
Date: 11 months ago
Review №197
Rating: 5
I LOVE CHICK-FIL-A. EVER ESTABLISHMENT THAT I HAVE VISITED HAS ALWAYS BEEN EXCELLENT.
Date: 11 months ago
Review №198
Rating: 5
Date: 11 months ago
Review №199
Rating: 1
The worst Chick-fil-A. A disappointment every time. Food always tastes stale, its never warm, and doesnt ever look fresh. Just drive to the Kingwood or Summerwood location.
Date: a year ago
Review №200
Rating: 5
Date: a year ago