Flower Mound Family Funeral Home

Review №1

Rating: 5

Date: 3 months ago

Review №2

Rating: 5

During our time of grief, we found solace in the compassionate services provided by the Flower Mound Family Funeral Home. Having never navigated this process before, we were fortunate to have Cecil as our guide. His meticulous explanations and support eased our burden, and he remained accessible for any queries that arose. Cecils dedication ensured that we were informed every step of the way. Our heartfelt gratitude extends to Cecil and his family/business for their care and compassion during this difficult time. While we hope to avoid such circumstances in the future, we find comfort in knowing that we can rely on the compassionate services of the Flower Mound Family Funeral Home once again.

Date: 6 months ago

Review №3

Rating: 5

Only place for Hindu cremation in North Texas. Good service

Date: 8 months ago

Review №4

Rating: 5

Our grandmother recently passed away and we were recommended this place by our friends. John was there to assist in arranging the funeral service on a Sunday. His courteous and helpful demeanor, from the initial phone calls to the actual service, was greatly appreciated. His understanding of Hindu customs made the process smoother, and we wholeheartedly recommend this place to anyone in need of performing their last rites.

Date: a year ago

Review №5

Rating: 5

Unexpected passing of a family member. We called Cecil and he set everything up for us. Embalming, casket, viewing, transportation (over 300 miles) for the deceased for the Mass and burial. All at a very reasonable price. Very respectful to our family and friends. Funeral Directors Rick and George were responsible for the transportation of our loved one, and set up for the viewing, Mass, and burial. Wonderful guys. Great job. 5 stars for Flower Mound Family Funeral Home.

Date: 2 years ago

Review №6

Rating: 5

Nice Funeral Home and the owners are great and very helpful.

Date: 2 years ago

Review №7

Rating: 5

This funeral home has helped so many of my family & friends lay our loved ones peacefully to rest. Plus Cecil, owner and all his staff were so professional to work with. If you want no hassle the days before or on the funeral day for your loved one to rest this is your place to come. Plus we all bought our pre-needs from Marylou Anderson in sales. All so nice and like family now.

Date: 2 years ago

Review №8

Rating: 5

Day b4 my dad s funeral at Hughes Funeral home, I was in a real bind as they were under construction and I called Cecil at this place and he was able to take care of our dilemma with utmost respect, efficiency and deliver a fantastic service. Everyone and everything here was so well organized with flower service in site and all. The 5 star service I received will forever be remembered with utmost gratitude . Thank you for the excellence delivered!

Date: 2 years ago

Review №9

Rating: 5

John Dalton helped us through the entire funeral process. Hes a very nice understanding man. Ive read complaints about flowers but our experience was exceptionally good. They made close to 40 large arrangements for my grandmother and each was very nicely done.

Date: 2 years ago

Review №10

Rating: 4

Date: 2 years ago

Review №11

Rating: 5

It was a Sunday evening on April when our loved one lost his battle with pancreatic cancer. As we are struggling with grief,pain and sorrow the hospice nurse calls Dalton funeral services and short after, Cecil from Dalton shows up he was wearing a mask but I could still see in his eyes the eyes of compassion and empathy like an angel God sent to care for our loved one. As I was feeling at the time pure grief . The hospice nurse and Cecil and his helper begin to work to make sure our loved one leaves the house with dignity also he made sure we stayed away downstairs in the other room as Cecil speared us from any unpleasant last memories of our loved one as he had to be carried downstairs on a large curved staircase . Finally Cecil let s us say our final goodbyes to our loved one. As he laid down in a nice clean bed with a purple and gold velvety blanket and he look peacefully sleeping. We said goodbye to our loved one as he exited house one last time with honor and dignity .. next day We had meeting at funeral home the funeral director presented his sincere condolences for our loss we were presented with the most economic funeral service. It was our choice to ask for more to thank the man that gave me an my kids such a wonderful lifestyle...but still they make sure that everything was beautiful at the same time not to over price for us they always make sure we don t go overboard with the flowers etc. ( flowers were amazing fresh incredible arrangements) Since we are overwhelmed with grief it is easy to go overboard with extras... I want to thank Dalton and Cecil for such a beautiful funeral from the Cadillac Hearst to the transport limo and motor escorts to the veterans national cemetery. It was presidential to say the least ! All done first class .. and with care I want to thank Cecil for such a beautiful experience On saying goodbye to the men that strive to be the best for his country and they gave us the best life on earth ... forever thankful ... RP & Family

Date: 3 years ago

Review №12

Rating: 1

Date: 4 years ago

Review №13

Rating: 5

Dear Cecil Dalton and his wonderful staff! Thank you so very much for making the funeral for our beloved mother, Patricia Wood, so lovely. From the moment we entered your peaceful establishment we were greeted with kindness and understanding. There was never any pressure. Cecil, we cant say enough about all you have done, you made our mother look so beautiful. My father even commented that she looked ten years younger...that is a huge compliment. The floral arrangements from Dalton were beyond expectation, lush and stunning! During the viewing, Mary Lou was so kind, she even brought us bottles of water when we truly needed it. The graveside service was perfect. Several people commented on how beautiful it was. We will always be so grateful to you, Cecil! Thank you for all you did. I would highly recommend Flower Mound Family Funeral Home. A++++

Date: 4 years ago

Review №14

Rating: 5

Date: 4 years ago

Review №15

Rating: 3

Parking not sufficient

Date: 4 years ago

Review №16

Rating: 5

Date: 6 years ago

Review №17

Rating: 5

Date: 6 years ago

Review №18

Rating: 5

I have attended many funerals at this place being a Hare K a priest and all. I must say that I appreciate their professionalism.

Date: 7 years ago

Review №19

Rating: 5

My older brother died unexpectedly earlier this year while in South Texas. Although he was actually cremated there, I needed additional help with arrangements and posting announcements and getting a proper burial urn. Even though the actual services were in another state, not at Flower Mound Funeral Home, Cecil was most helpful in providing the information I needed to make decisions regarding what had to be done, especially given my state of mind at this most difficult time. I was so lost in the all the details of what needed to be done, and Cecil was there with guidance and answers. I received enough fake sympathy from bankers, insurance agents, credit card customer representatives, and others who routinely gave me the standard compassion line once I notified them of my brothers death. I appreciated Cecils kind but professional manner that didnt seem fake or phony - just quiet and unassuming but willing to provide various options regarding my brothers needs and then allowing me the time to make the right decision without being pushy or bossy. His patience while I just sat and pondered decisions that I have never had to make before (and I pray to God I never have to make again) meant more to me than he will ever know.

Date: 7 years ago

Review №20

Rating: 1

My dad suddenly passed away 6 weeks ago. My mom, four siblings, and I walked into the funeral home about 12 hours after his death, all teary eyed and not once did Cecil give his sympathies or condolences. First thing out of his mouth was discussing all the packages they offered. As a funeral director, I understand you get used to the feeling of death, but for gods sake learn to be more cordial and sympathetic to the losses of the people who keep your business open. The only redeeming factor was, at the end of the service, one of the ladies who works there came over to hug my mom and offer a few kind words as she couldnt stand walk away from my dad one last time.

Date: 7 years ago

Review №21

Rating: 5

Date: 7 years ago

Review №22

Rating: 1

We had a service for my sister here in 2013. We only needed a service - she had been creamated in Mesquite right after her autopsy. She passed unexpectedly at a young age and we werent sure where we wanted the service. They were not very friendly, made mistakes in the cheep programs and were rude at the service. I dont feel like we asked for much - room set up, a microphone, and a guest book with tables for photos. I though they might be upset that didnt get the fee for the creamation. I told them wed pay whatever price to use the room. We also orders all the flowers from their shop thinking that would be fair to them. But in the past three years weve heard many similar experiences at this place. Honor your loved one somewhere else.

Date: 7 years ago

Review №23

Rating: 5

Everyone was very nice

Date: 8 years ago

Review №24

Rating: 1

My family unfortunately experience two deaths within one month, my uncle and grandmother. My grandfather deceived to use this funeral home after my grandmother passed away last week and this funeral home was located close to their house. I wasn t the one who arranged the services but, I was helping with bringing my uncles remains and creating a slide show for a memorial service to go along with my grandmothers funeral. The building was nice but, Cecil the funeral director was not. He was not very sympathetic during the viewing when it was time to go and made smart remarks as if we were dumb. I understand that we had to leave at a certain time but, he could have at least said it in a caring nice way. After this I thought he was not having a good day and maybe the next day he would be better, I thought wrong. The next day before the funeral started he had more smart comments to say and even snapped at one of my uncles as we were putting my grandmother into the cremator. Hopefully I will not have to use their services again and as long as Cecil the funeral director is there I will not be recommending this place to anyone I know. Also, one last thing for those that still decide to use this funeral home, please go elsewhere to make your funeral programs. My grandfather spend $400.00, $200.00 each for 100 programs, for my grandmother and uncles funeral programs. The funeral programs were the most cheap and plain looking programs I have ever seen. Keep your money and order them online or somewhere else. I wish I would have known this before my family spend thousands at this place to only get treated like trash. If the funeral home sees this comment please feel free to contact me.

Date: 8 years ago