Strawbridge Studios, Inc.

Review №1

Rating: 1

Don t go to them they re a trash organization there employees are rude and you would think they know how to take pictures but I guess not

Date: 2 months ago

Review №2

Rating: 1

The customer service is horrible.

Date: 4 months ago

Review №3

Rating: 1

I just received the yearbook produced by Strawberry Studios, and its obvious they ensured students with silky hair had neat and polished photos. Its also clear that Strawberry Studios took extra time with certain students to ensure they were presented well. The photographer didn t even have the decency to tell my child to fix her hair.

Date: 4 months ago

Review №4

Rating: 1

If I could give zero stars I would. This company is greedy and their customer service is severely lacking.

Date: 4 months ago

Review №5

Rating: 5

Date: 5 months ago

Review №6

Rating: 1

Children s pictures don t come out so nicely. I also ordered some through the school packet, then they sent the wrong sheet. I then let them know and I never received the correct one in the mail. Then I contacted them once again and this time I received a package in the mail with my child s name on it but it was not my child on the photograph.. it was another random child. How is it hard to match the name on the envelope to the name on the photograph? I don t know. Dissatisfied with the service.

Date: 5 months ago

Review №7

Rating: 5

Date: 6 months ago

Review №8

Rating: 5

Great customer service

Date: 7 months ago

Review №9

Rating: 1

My child took Senior/Graduation Pictures and was told what I paid for I can chose so many photos from each pose. Now Im being told its only 1 photo. Not from each pose. Just 1 photo period. I should have recorded my conversation beforehand.

Date: 8 months ago

Review №10

Rating: 5

Date: 8 months ago

Review №11

Rating: 4

Was easy to order my daughters school pictures online! Usually how I place my orders for them!

Date: 9 months ago

Review №12

Rating: 3

I ordered my son fall and Christmas pictures they came at same time his fall pictures had the pictures the Christmas one had just the sample I already paid for .Im not happy

Date: 9 months ago

Review №13

Rating: 1

My son has his picture retaken, and both photos came back pretty bad. It must be difficult to tell a child how to smile and where to look. Seems like they charge a lot of money for little work. Its easier to collect money I guess... To bad theres nothing that can be done.

Date: 10 months ago

Review №14

Rating: 5

Amazing studio and generous to schools and their teachers. My parents always enjoyed their work and the photographer is always nice to our staff and students. :) Management helped me WHOLE lot coming from a teacher perspective.

Date: 10 months ago

Review №15

Rating: 1

DO NOT HIRE THIS COMPANY FOR ANY REASON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. I have two students that attend school where photos were taken of them by this company. My oldest had her photo taken with her hair being a complete mess. My youngest had her picture taken and it looks like a booking photo from a county jail. If you are going to be providing a service like this you really should not only take more pride in the work that you do you should take into consideration that these are the memories that parents and grandparents are going to be holding onto for a lifetime.

Date: 10 months ago

Review №16

Rating: 5

Date: 10 months ago

Review №17

Rating: 1

No one answers the phone on any of the lines. No responds to emails. I even went into my child s school to talk to someone about the issue I had and still no one contacted me. Horrible business!!

Date: 11 months ago

Review №18

Rating: 1

Out of all the years my kids have been going to school, I ve only purchased pictures one year. Not only the pictures really dark, but photographers do a very bad job with pictures. I wish I could show my daughters picture, but she ll be embarrassed. Her hair is a mess, & you can see a part of it going the wrong direction. I once called to see if I could get a retouch on a photo to purchase & the guy got mad insisting he didn t understand why I wanted one.

Date: 11 months ago

Review №19

Rating: 1

My grandson had fall photos taken in September. I have tried to look online for his photo but I get Oops something went wrong! They want me to purchase a package even though I cant see his photo. Tried chat and was told it takes a couple of weeks to show online. Ive tried several time to look. I get emails telling me to finish my purchase! I called customer service and was told agents are busy, call back and was hung up on. Im beyond mad at this point. Terrible service and the fact that I cant see the photo unless i buy a package is absurd!!

Date: 11 months ago

Review №20

Rating: 1

terrible quality

Date: 11 months ago

Review №21

Rating: 5

Date: a year ago

Review №22

Rating: 5

Date: a year ago

Review №23

Rating: 5

Quick and easy to order.

Date: a year ago

Review №24

Rating: 5

Date: a year ago

Review №25

Rating: 5

Thank you Strawbridge Studios for having such great Customer Service!!!!

Date: a year ago

Review №26

Rating: 5

I had received an error in my photo package and when I emailed Jennifer W. From customer service, she informed me that the issue will be corrected as soon as possible and shipped to me with no charge. I just received the photo package and was suprized to see that there were more photos delivered than requested (even more than I previously bought as well). Overall I got more than what I paid for and this was handled with kindness and professionalism. Thank you strawbridge :)

Date: a year ago

Review №27

Rating: 5

Date: a year ago

Review №28

Rating: 1

It said 4 weeks now 9 weeks ridiculous.

Date: a year ago

Review №29

Rating: 1

I wish I had read this reviews before placing an order. Its been almost a month now since I place an order of my daughters pictures that I havent received. They dont answer emails, nor phones calls; so customer service is pretty much non existent. I just need a refund on my order!!! My daughters pictures were taken through her school. I will never use this company again. Please stay AWAY even if it is through your childs school.

Date: a year ago

Review №30

Rating: 1

Horrible Customer Services Bought my son his Kinder Cap and Gaund Picture and I never received it, its the only picture he was wearing a cap and gaund since the school decided not to use them for graduation. So no memory there the only good thing I got my money back which I struggle back and forth but I also purchased a class group photo and never received it they told me to ask the school if they received it. Dont they know if they send it or not?Anyways it was already summer time Still no picture or money Never ever purchasing again.

Date: a year ago

Review №31

Rating: 5

I would like to give a shout out to Daija for helping me with my questions on ordering on via chat today! Super helpful and kind. Best customer service.

Date: a year ago

Review №32

Rating: 5

Thank you Daija for helping me find my order fast. She answered all my questions. Thank you Daija.

Date: a year ago

Review №33

Rating: 5

Thank you to Diana for providing excellent customer service! She was efficient and responded in a timely manner! Needless to say, I am satisfied with the help I received!

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 3

The quality of the pictures taken have been good so far, the time they take to fulfill the orders takes WAY to long. I understand they have other places to fulfill orders but still way to long...

Date: a year ago

Review №36

Rating: 5

I had a great experience with Strawbridge today. I had an issue with my sons picture and their staff Josly was able to help me out. She was professional and helpful. She helped me find my sons picture and issued me a refund for the wrong purchase I had made previously. Im very appreciative of your assistance Josly, thank you!

Date: a year ago

Review №37

Rating: 5

Daija was extremely helpful in getting my daughters class pictures ordered.

Date: a year ago

Review №38

Rating: 1

Ripped off in Corpus Christi, paid online and got confirmation email. When picture day came they told my daughter she wasnt on the list. Thirty dollars is not a very expensive lesson to learn. At least youre getting one star, should have been zero.

Date: a year ago

Review №39

Rating: 1

If I can give 0 stars I would. My daughter s picture wasn t available when her team mates pictures were. They couldn t find her picture. I am still waiting for an update. I called back for an update and of course no answer. TERRIBLE, I wouldn t ever recommend.

Date: a year ago

Review №40

Rating: 5

MICHELLE HELPED ME TODAY AND SHE WAS AWESOME..

Date: a year ago

Review №41

Rating: 5

Awesome customer service with live chat reps ready to assist. I spoke with Connor and he was great!

Date: a year ago

Review №42

Rating: 1

I paid for a package that I had to call and ask about 6 months later and they told me my daughter did not take an individual of her. If I would have never called they would have kept my money. No apology just said they can t tell if someone placed an order and didn t take a picture. Horrible customer service.

Date: a year ago

Review №43

Rating: 5

Great customer service. To be specific, Daija was able to answer my questions very quickly.

Date: a year ago

Review №44

Rating: 5

The pictures are always so great, and the website was very easy to use. Also, if you have any questions just use the live chat! Daija was so quick to help me, and my questions were answered immediately!! So nice, 5 stars!!

Date: a year ago

Review №45

Rating: 5

Daija in customer service was great to work with. Still waiting on photo package to arrive. Thank you

Date: a year ago

Review №46

Rating: 5

Date: a year ago

Review №47

Rating: 5

I accessed the chat to help with my grandsons sports pictures. Daija was more than helpful, was able to answer all my questions and made sure I was taken care of. Thank you!!!

Date: a year ago

Review №48

Rating: 5

This company as a whole is amazing!! Customer service is EVERYTHING in a company and when my child s school asked to place me on hold only to disconnect when they did after asking what photo package my child was sent home with, I was very disappointed and discouraged. Honestly was going to give up because I m in the middle of a tough work day, but I happened to notice a live chat function on their site. And got in touch with an amazing employee of theirs. ANGELINA was super helpful from my first question to my last. I ll spare the details but my situation is a little embarrassing, and she made me feel absolutely NO shame. We need more customer service reps like Angelina in the world. And more companies like Strawbridge. In a world that s become so expensive they make it possible to have keepsakes of my babies, while they re still babies. Thank you strawbridge. And thank YOU, Angelina!

Date: a year ago

Review №49

Rating: 5

thank you Celeste T. for all your help and patience with me. she was extremely helpful trying to get me older pics to order and get my senior pics ordered. I really appreciate everything you did via the online chat to help me complete all of my orders.

Date: a year ago

Review №50

Rating: 5

Date: a year ago

Review №51

Rating: 5

Pictures always come out very nice, affordable prices, and when I had a few questions on how to access my sons pictures after losing the code Daija was able to assist me very easily via the live chat. Took less than 5 minutes!

Date: a year ago

Review №52

Rating: 1

Glad I didn t pre order. Just got back my child s photos. His eyes are closed. Why not take a second photo if the child blinks? I understand for group shots it happens but this was a photo of just him.

Date: a year ago

Review №53

Rating: 5

Customer service was awesome, used the chat Box, and DAiJA was a major help! She provided me with all the necessary information I needed.

Date: a year ago

Review №54

Rating: 5

Thank you Daija for answering all my questions via chat today!! Your help made my senior pic purchase easy and gave some good information regarding the packages. I really like how strawbridge has the chat feature, makes it so easy and fast to get answers!!

Date: a year ago

Review №55

Rating: 5

Good quality pictures and thanks to daija for helping me find my daughters form that got lost and reprocessing to get delivered to my address thank you so much.

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 5

Jillian was amazing!

Date: a year ago

Review №58

Rating: 1

This is by far the WORST company ever. I ordered my child s school photos from them and it has been WAY over a month now and I haven t received anything. The only thing I ve gotten is the digital copy which is complimentary with the package I ordered. I ordered physical print outs for a reason! Their call volume is by far ridiculous and their online chat room is no help either, I have had to email them three times! The most active email I received from them stated that my order shipped out in 11/23/2022 and to wait 7-10 days! It has been way over 10 DAYS!! Do NOT even bother ordering from them. I will be contacting the school and hope that the following year they switch companies because this is ridiculous!

Date: a year ago

Review №59

Rating: 3

First pictures of the year, my son was off center, second picture, they took his glasses off. It probably had something to do with the glare but his eyes were so squishy just trying to see that we didnt love the pictures.

Date: a year ago

Review №60

Rating: 5

I had to contact the studio due to my daughters pictures being lost at her school. Daija was EXTREMELY helpful and sent me out new pictures!!

Date: a year ago

Review №61

Rating: 5

Awesome business by Gabby I deeply highly extremely recommended

Date: a year ago

Review №62

Rating: 5

Cherie did an amazing job she was able to complete my request. Ive purchased my sons pictures with Photoshop for the last 9 years. However it seems that this feature has changed because it made my son look almost like a cartoon very animated. I explained and provided pictures and Cherie was able to assist with a replacement. This is one of the few years my son cooperated without trying to run from the camera. I am very excited to see and have the pictures at home.

Date: a year ago

Review №63

Rating: 1

They take awful pics they dont fix the childs hair at all

Date: a year ago

Review №64

Rating: 3

Date: a year ago

Review №65

Rating: 5

Love them! My sons photos always come out so wonderful and anytime I have a question the lady s there are always so helpful

Date: a year ago

Review №66

Rating: 5

I tried to be proactive on orders concerning my two kids at two different schools, but one event didnt happen. Adresia quickly refunded my money. I couldnt afford to get the photos of my one child from the different vendor if this hadnt happened. Thank you!

Date: a year ago

Review №67

Rating: 5

Ardesia helped me on the live feed this morning & she was great! I accidentally ordered 11 packages instead of just one & she helped me correct my mistake!

Date: 2 years ago

Review №68

Rating: 5

Christian was very helpful and patient during our chat!

Date: 2 years ago

Review №69

Rating: 1

I wonder if people in this company would pay for photos before having the opportunity to view the proofs and make sure the photos are good quality. But this is what they force onto parents, OR you have to pay to have your order shipped to your home. So, heres a penalty for not wanting to buy something you may not want. Seems truly backwards to me. And payment is up front 2-3 weeks before proofs are available to view. Theres been years I dont get my kids school photos due to bad photography. So to have to deal with returns and refunds (I think this is how it would work) which is such a hassle to the parents, is ridiculous!

Date: 2 years ago

Review №70

Rating: 5

Great quality photos, affordable prices.

Date: 2 years ago

Review №71

Rating: 5

Date: 2 years ago

Review №72

Rating: 5

Date: 2 years ago

Review №73

Rating: 5

Caring company that produces great photos every year.

Date: 2 years ago

Review №74

Rating: 1

Bought my daughters grad pics and they did a horrible job for her. Her ear was sticking out when they could have actually cared enough to fix it.!! Never will buy any pictures from them. Will have her pictures done elsewhere.

Date: 2 years ago

Review №75

Rating: 5

Brittney was wonderful fast and knowledgeable. Thank you BRITTNEY

Date: 2 years ago

Review №76

Rating: 5

School picture photographer. Great job.

Date: 2 years ago

Review №77

Rating: 3

Date: 2 years ago

Review №78

Rating: 5

Brittney was able to assist me very quickly!

Date: 2 years ago

Review №79

Rating: 5

Amia was very helpful and went above and beyond to get me what i needed. Thank you so much

Date: 2 years ago

Review №80

Rating: 5

Amia was very helpful and responded right away when I emailed an enquiry about my childs spring pictures. Thank you, Amia!

Date: 2 years ago

Review №81

Rating: 4

The take amazing school pictures

Date: 2 years ago

Review №82

Rating: 3

Date: 2 years ago

Review №83

Rating: 2

Notice fall to winter inks, paper, editing changed? Not sure what failed, a lot! As a customer & photographer myself I m really disappointed that quality control drop the ball. My iPhone could ve made a print of this caliber. We are typically happy with your work but this one isn t mildly bad. My husband noticed with zero criticism from me and he s far from picky. Do better plz so we can continue to order please.

Date: 2 years ago

Review №84

Rating: 5

Amazing pictures and very professional. Allison was very helpful in understanding our situation with our purchased downloads and was able to get them to us!

Date: 2 years ago

Review №85

Rating: 5

Lili (Liliana) was very helpful solving our issue of not receiving the correct package of Spring photos. She was prompt, re-ordered our photos for us and had them shipped to our home. She was polite and great to work with! Appreciate you!

Date: 2 years ago

Review №86

Rating: 5

Great customer service

Date: 2 years ago

Review №87

Rating: 5

Spoke with Liliana via chat. She was very professional looking up my order.

Date: 2 years ago

Review №88

Rating: 5

Live Chat with Amia was great! She assisted me quick and seamlessly what I was trying to get taken care of in almost a month she did it in minutes.

Date: 2 years ago

Review №89

Rating: 2

The pictures are always beautiful! However, the low rating is because I ordered my babies first school pictures ever about 4 weeks ago. Unfortunately, when I called to check on my order they said it was going to take at least 8 weeks to receive them. I was very disappointed because I planned on putting on the pictures in my Christmas cards and they wont be delivered until after Valentines Day!

Date: 2 years ago

Review №90

Rating: 1

If I could give ZERO stars I would. You have to call an out of state number thats never answered, then youre prompted to email which is also not responded to. I finally got someone on the live chat who told me it takes UP TO 8 WEEKS FOR PROCESSING THEN HOWEVER LONG SHIPPING IS...

Date: 2 years ago

Review №91

Rating: 1

Date: 2 years ago

Review №92

Rating: 1

Their pictures aren t that great but I get them for the memories. I ordered my daughters pictures September 25th and on the 20th of October I received an email saying they were shipped.It is now the 3rd of November and I still have not received them. I have emailed and no reply back and I msg someone on the chat today and they said oh then you should receive them by Friday I paid for shipping and it should not have taken this long to receive those pictures. Very disappointed in the service. Will NOT be buying any of my children s pictures from here again.

Date: 2 years ago

Review №93

Rating: 1

Ordered my sons senior pictures, they arrived damaged in a flimsy cardboard mailer, no protection. The packing and mailing was terrible. The majority of the 8x10 photos are bent. You have to call North Carolina, they never answer their phone, the message says to email, I emailed over two weeks ago, sent pictures of the damaged photos. Still no response. I ve called the local number, first time they said they will try contacting the parent company in NC. Never called back. I called again yesterday, no answer, left a message and still no return call. Very unprofessional business in resolving issues.

Date: 2 years ago

Review №94

Rating: 4

Date: 2 years ago

Review №95

Rating: 1

They never finished photographing all students at our school. Two out of three of our kids had their photo taken and one didnt. They refused to come back and finish the remaining students. Now those students will get theirs taken on retake day, which of course means they wont get an option for a retake like the other students.

Date: 3 years ago

Review №96

Rating: 5

Great service

Date: 3 years ago

Review №97

Rating: 1

Date: 3 years ago

Review №98

Rating: 4

Easy picture ordering process

Date: 3 years ago

Review №99

Rating: 5

Date: 3 years ago

Review №100

Rating: 1

Photographs are wonderful, customer service absolutely lame. Noone gets back to you for weeks. Ordered my daughters school pictures April 21st and I have yet to receive them. After waiting nearly 2 weeks for a response to my email, theyre sending out another set and are very sorry. Edit: it is now June 22nd and I have not received confirmation of shipment. Expedite my photos or refund me immediately.

Date: 3 years ago

Review №101

Rating: 5

Date: 3 years ago

Review №102

Rating: 5

I talked to Allison and she helped me with reviewing my order and she was just a big help !!

Date: 3 years ago

Review №103

Rating: 3

Still waiting on my order

Date: 3 years ago

Review №104

Rating: 5

Good

Date: 3 years ago

Review №105

Rating: 5

Date: 3 years ago

Review №106

Rating: 5

I would like to Thank Strawbridge and their staff who were able to locate my daughters access code because she had lost it at school. For a moment I thought I wasn t going to be able to see her beautiful picture that was taken at here school. But the staff were able to locate it quickly and I truly appreciate the fast response and love how much you all care. I definitely recommend them their picture quality is amazing and their staff is amazing.

Date: 3 years ago

Review №107

Rating: 1

Date: 3 years ago

Review №108

Rating: 1

Spring picture background was not pretty at all!

Date: 3 years ago

Review №109

Rating: 5

Date: 3 years ago

Review №110

Rating: 5

Great pictures of the kids

Date: 3 years ago

Review №111

Rating: 5

Date: 3 years ago

Review №112

Rating: 5

Date: 3 years ago

Review №113

Rating: 1

poor quality images & unprofessional staff

Date: 3 years ago

Review №114

Rating: 3

On the whole strawberries is a great company however their prices are really expensive and the packages arent really all that great you have to spend at least $30 to get an 8x10 or 5 x 7 with your package

Date: 3 years ago

Review №115

Rating: 1

So they take photos at my daughter s school. And this is literally the worst school photos I ve seen to include my childhood s. As one of the reviews indicated, I don t think they care. For young kids, they may look awkward at times because they are not great at making appropriate picturesque facial expressions. But who cares?! It s not their kids photos. They got the money so they are printing it anyways.

Date: 3 years ago

Review №116

Rating: 5

So happy I was able to still order my sons schools pictures a year later!! Super grateful because I kept forgetting to order and I really really wanted them! Plus customer service was good at emailing me back with assistance. Thanks you guys!

Date: 3 years ago

Review №117

Rating: 5

First let me say that JR is the absolute best!! We are faced with unique circumstances due to Covid and a high risk heart child that needs his senior photos taken. We have him isolated with us in Dallas until he can return to Corpus and back to school. We called JR to find out what can be done up here for photos or down there if we make it back down in the next month or two. JR went out of his way to give us options of a private room to take photos so our high risk kiddo wouldn t be exposed to anyone and then even went as far as to call a local Strawbridge Studio in Dallas to see if they could help us. He found a contact and location so we can keep our Senior safe. Customer service is so important and JR truly went the extra mile. So thankful for kind people who understand there are some with unique situations that require a lot of flexibility. High recommend calling JR to schedule your photography!!

Date: 3 years ago

Review №118

Rating: 5

Date: 4 years ago

Review №119

Rating: 1

Poor quality! Not happy with school pics and heard excuse after excuse by 2 gentleman over the phone! VERY Unprofessional

Date: 4 years ago

Review №120

Rating: 4

They do pictures for our school. This last fall, 2019, I forgot to turn in order form and their office made it very easy for me to order pictures after the fact. I would give them 5 stars but for individual pictures the options for payment were cash (no, in envelope with my kid?) or check (haven t had any for years). They should have had an online payment option.

Date: 4 years ago

Review №121

Rating: 5

Date: 4 years ago

Review №122

Rating: 4

Date: 4 years ago

Review №123

Rating: 5

They always do a great job

Date: 4 years ago

Review №124

Rating: 5

Date: 4 years ago

Review №125

Rating: 4

Date: 4 years ago

Review №126

Rating: 3

Packages are a bit pricey

Date: 4 years ago

Review №127

Rating: 4

Date: 4 years ago

Review №128

Rating: 5

Date: 4 years ago

Review №129

Rating: 5

Always GREAT Food.... love their cheese

Date: 4 years ago

Review №130

Rating: 5

Date: 4 years ago

Review №131

Rating: 1

When you take pictures of kids at schools I wonder if you verify whether the pose or smile of the student is good enough, if not then you should try to make them give a good smile. Striving hard to get best of each student should be your priority. Instead I see you have just pressed the button and washed your hand and delivered mediocre work. I will never let you take pictures of my kids ever. No wonder your overall rating is below 3. Improve the quality instead of quantity. I feel like asking full refund of the money I paid for the school pictures.

Date: 4 years ago

Review №132

Rating: 5

Date: 4 years ago

Review №133

Rating: 1

Dont call to try and pay pictures. Theyll get back to you 3 or 4 weeks later. They are straight trash.

Date: 4 years ago

Review №134

Rating: 1

Date: 4 years ago

Review №135

Rating: 4

Date: 4 years ago

Review №136

Rating: 5

Fast and easy way to order.

Date: 5 years ago

Review №137

Rating: 4

Nice cars

Date: 5 years ago

Review №138

Rating: 1

Local number never picks up

Date: 5 years ago

Review №139

Rating: 1

Date: 5 years ago

Review №140

Rating: 1

Date: 5 years ago

Review №141

Rating: 1

Date: 6 years ago

Review №142

Rating: 5

JR and his team are amazing! I couldnt have asked for better senior pictures of my daughter!!!!! #VMHS2019Senior

Date: 6 years ago

Review №143

Rating: 1

Worst customer service ever!!! I called several times to get answers about a missing order,that I had already sent a check for. Not only did I not get what I paid for but they cashed the check six months after I wrote it . I called and they never pick up it always sends me to a voicemail. And when they actually picked up I had the wrist experience in customer service ever, the service rep asked for information to look for the account I provided for what he asked for he then laugh at me and start talking with his coworkers about me while I was still on hold he didn t realize I was not on hold, and when he did he hug up on me. If he would of asked the proper questions and used his resources he would of found the answer he was looking for but instead he chose to be rude and unprofessional. That tells me a lot about this company ,by the way they treat customers and not try to solve the problems they make themselves. Unreliable, unprofessional and simple RUDE!!!

Date: 6 years ago

Review №144

Rating: 3

I see what you did.. cant sell pictures honestly so you have to trick people into it.. as we all know schools are sending something every other day on pay this , pay that , donate blah blah. So my kid had spring pictures with you guys, ok picture (Ive taken better with my phone, but anywho) so I decide to buy them. Sent the money and received my package, all was good. Then several weeks later theres another picture day. All of a sudden I get a package of pictures and of course I assumed I paid for them because it wasnt a PROOF like normal. It was prints.. it wasnt till after I already cut them up and placed them in mailed envelopes that I realized the pack said return ones that are not wanted. So basically Im about to have to pay for pictures that I never aggreed to getting. You wasted money printing pictures in hopes of screwing over mothers that have to much going on and cant remember if this time they paid or maybe it was like last time and we wouldnt have received them unless paid for. So I tip my hat to you, you should be ashamed. Thank God I actually have the income to pay for it, what if this would have happen to an older grandmother taking care of her grandchildren on a small income! So if you want your money, get me an invoice because I will not do the leg work to finding you and mak it right when you cant get it right in the first place! Question- these thousands of photos that you print of these babies, and the parents dont want them- and send them back.. where do they go? Do you toss them in the trash for the world to get? Burn them- burn your own profit? You make no sense!

Date: 6 years ago

Review №145

Rating: 5

Date: 6 years ago

Review №146

Rating: 5

Date: 6 years ago

Review №147

Rating: 1

Terrible customer service. The lady, janie i believe was her name, was so rude and hung up on me. I called to order just one 8x10 of each of my childrens school photos and they dont offer that service. You have to buy one of the $30+ packages per kid to receive an 8x10. What a rip off.

Date: 6 years ago