About the Company
rating: 4.3
Located in Carrollton, we serve only the highest quality chicken finger meals. It's our ONE LOVE. Our crew makes it happen, our culture makes it unique, and the community makes it all worthwhile.
Categories
- Fast food restaurant
- American restaurant
- Chicken restaurant
- Southern restaurant (US)
Contact Information
Phone: +1 972-346-5281
Website: https://locations.raisingcanes.com/tx/carrollton/2672-old-denton-road
Address: 2672 Old Denton Rd, Carrollton, TX 75007, United States
- Monday: 10 AM–12 AM
- Tuesday: 10 AM–12 AM
- Wednesday: 10 AM–12 AM
- Thursday: 10 AM–12 AM
- Friday: 10 AM–1 AM
- Saturday: 10 AM–1 AM
- Sunday: 10 AM–12 AM
Photos
Reviews
Review №1
Rating: 5
Best food ever recommend
Date: 16 hours ago
Review №2
Rating: 5
Excellent service on my last visit. Cashier that took my order was excellent and went above and beyond in what I expected as service. Food : 4/5
Date: a week ago
Review №3
Rating: 5
Immediately had the door help open for me by Derek. He brings great energy to the store. Chicken was hot and fresh,However fries were a little cold. The team didn t hesitate to replace them. Thanks guys!
Date: a week ago
Review №4
Rating: 5
Saw Derek helping an old woman to her car. I come to this location just cause of him.
Date: a week ago
Review №5
Rating: 5
Large gentleman with dark hair/beard at front register, very helpful, fast service and order taking
Date: 2 weeks ago
Review №6
Rating: 5
Parking: Parking Lot Food
Date: 2 weeks ago
Review №7
Rating: 5
Clean, first class service!
Date: 2 weeks ago
Review №8
Rating: 1
1st of all- this place is full of children who are not under any supervision or guidance. We came through the drive through and order a kids meal, it dosent come with bread, which is why we asked for a piece of bread for the baby. We pay, pull to the next window and sit for an extra 20 extra minutes because there was no chicken. When we got our food there was NO BREAD for the baby! When told hey yall forgot our bread after waiting we were told you didn t order it when I darn well did it was asked for and repeated had she not been playing with the little boy in the back, we wouldn t even be at this juncture. And to add insult to the injury after sitting for 20 minutes patiently instead of grabbing the 1 piece of bread for the heck of inconvenience, she disregarded us. I called 3 times to speak to a manager but since they are in there with no supervision this is what we get, no answer and horrible customer service. God I wish Chick fil a was open on Sundays
Date: 2 weeks ago
Review №9
Rating: 4
Date: 2 weeks ago
Review №10
Rating: 5
Food
Date: 3 weeks ago
Review №11
Rating: 5
Date: 3 weeks ago
Review №12
Rating: 5
The chicken was spectacular. Good service and very clean environment. The sauce was great and the salad was shredded.
Date: 4 weeks ago
Review №13
Rating: 5
Food was very good and the service was very fast.
Date: a month ago
Review №14
Rating: 5
Great place great kids I let them know I was a very fous chef they took a picture with me of coarse BBQ G
Date: a month ago
Review №15
Rating: 5
Date: a month ago
Review №16
Rating: 5
Date: a month ago
Review №17
Rating: 4
Date: a month ago
Review №18
Rating: 5
Date: a month ago
Review №19
Rating: 5
Drive thru was fast and friendly! Chicken finger and fries were excellent!
Date: 2 months ago
Review №20
Rating: 5
Wonderful chicken...the best!!!
Date: 2 months ago
Review №21
Rating: 5
Sometimes, orders were made wrong, like uncooked fries and missing items. But, their nice customer service fixes all.
Date: 2 months ago
Review №22
Rating: 5
Date: 2 months ago
Review №23
Rating: 1
Order was wrong- nothing was correct! Horrible service. Do not recommend. Not the quality I am used to from Canes!
Date: 2 months ago
Review №24
Rating: 5
Date: 2 months ago
Review №25
Rating: 5
Date: 2 months ago
Review №26
Rating: 1
Rude employees that always tend to leave food off my order. This time I ordered 4 box combos to go, I get home to 2 of them with only 2 strips each and the other 2 orders had 3 strips. They are by far the worst.
Date: 2 months ago
Review №27
Rating: 3
Not the best canes... way slower than average, issues with 2 lane drive thru. I expected better overall experience with this being a new location. Staff is always pleasant but this locations seems off. Fries 1/5 Chicken 2/5 Toast 5/5 Update: service, quality, and speed have improved but the unsweet tea always tastes soapy, today it tastes slightly like fabuloso. Other than the tea this is now a good location 3.75/5
Date: 2 months ago
Review №28
Rating: 1
WHY DOES IT TAKE SO LONG?!!! You have ONE ITEM on your menu. Everyone coming through is getting the SAME. THING. Why does it take that long?? Y all need a page outta chick fil a s handbook bc this is ridiculous to sit for five straight minutes and not move an inch.
Date: 2 months ago
Review №29
Rating: 1
i frequently visit this canes location as it is close to my residence and have generally had positive experiences. however, during my visit last week, i encountered an issue with an employee at the window, whose name was either genevie or genesis. she displayed a negative attitude, rolling her eyes and handing me my food in a discourteous manner. while i understand that employees may have bad days, it is important that this does not affect customer service. please do better
Date: 2 months ago
Review №30
Rating: 4
Its good when you dont fell like cooking. The best thing about them is their canes sauce if not for it there is no flavor on the chicken.
Date: 2 months ago
Review №31
Rating: 1
I love this location I love canes but today I found 4 long black hairs I had to throw my food away it was so disgusting
Date: 2 months ago
Review №32
Rating: 5
Always so friendly, quick, and hot food!!!!!! This one is the best I promise you! Food is always fresh! Good job R.C. on Old Denton Rd, Carrollton, Tx
Date: 3 months ago
Review №33
Rating: 2
They forgot the toast like cmon man, I repeated it twice
Date: 3 months ago
Review №34
Rating: 5
Date: 3 months ago
Review №35
Rating: 3
Date: 3 months ago
Review №36
Rating: 5
Date: 3 months ago
Review №37
Rating: 5
Date: 3 months ago
Review №38
Rating: 5
The Best
Date: 3 months ago
Review №39
Rating: 3
Food is good but everytime I go to this location something is wrong with my food and it an item is missing.
Date: 3 months ago
Review №40
Rating: 5
Good food. Great service! I really appreciate the friendliness and service of the cashier at the 10am shift June 19, 2024
Date: 3 months ago
Review №41
Rating: 4
Expensive
Date: 3 months ago
Review №42
Rating: 4
Date: 3 months ago
Review №43
Rating: 5
Date: 3 months ago
Review №44
Rating: 5
Date: 3 months ago
Review №45
Rating: 4
Date: 4 months ago
Review №46
Rating: 5
Date: 4 months ago
Review №47
Rating: 5
Date: 4 months ago
Review №48
Rating: 5
Date: 4 months ago
Review №49
Rating: 5
Date: 4 months ago
Review №50
Rating: 5
Date: 4 months ago
Review №51
Rating: 5
Excellent service, they serve you quickly, the food is very good
Date: 4 months ago
Review №52
Rating: 5
My boy Derick with the super great customer service every time I come in here. Goes the extra mile without having to, awesome guy.
Date: 4 months ago
Review №53
Rating: 5
Date: 5 months ago
Review №54
Rating: 4
Date: 5 months ago
Review №55
Rating: 4
Your typical fast food chicken place. Service was good, food tasted fresh and hot.
Date: 5 months ago
Review №56
Rating: 5
Date: 5 months ago
Review №57
Rating: 5
Date: 5 months ago
Review №58
Rating: 5
Date: 5 months ago
Review №59
Rating: 5
I came to the north josey lane location, and I love this restaurant. Clean, fresh, fast and quality all the time. But the outstanding element so far is the customer service that you receive from Derick at the front. This guy with his energy got a smile on me all the time that I was placing my order and makes me feel that I Wanted to gave him this review cause He went Above and Beyond with his energy. If management reads this, you got the Right Guy on the front of your store! He is definitely amazing!
Date: 5 months ago
Review №60
Rating: 1
Ordered box combo 4-10-24 and took it to-go. The chicken was already soggy when I left. I got the sweet tea and it tasted like soap. Called the female manager on duty and her response was sorry that they ll clean the tea machine. No offer of reimbursement for the meal, I wouldn t ever go to this location again.
Date: 5 months ago
Review №61
Rating: 5
Excellent
Date: 5 months ago
Review №62
Rating: 5
Not as good as it was ** 4/2/2024 Update .. I gave this location another try and ate in. The entire restaurant extremely clean .. Our server Derrick went over and beyond meeting our needs and ensuring our comfort .. He greeted us with a great smile & eagerness to assist us. The food was fresh and hot at 12:49pm. Im glad I came back & I will indeed return ..
Date: 6 months ago
Review №63
Rating: 5
Date: 6 months ago
Review №64
Rating: 4
Date: 6 months ago
Review №65
Rating: 5
Date: 6 months ago
Review №66
Rating: 3
I wish I could give a higher rating, but this is the second time Ive gone to this location and not received my entire order.
Date: 6 months ago
Review №67
Rating: 5
Date: 6 months ago
Review №68
Rating: 5
Very good food sauce is so tasty
Date: 7 months ago
Review №69
Rating: 4
Great customer service. Came out fast. And it was fresh
Date: 7 months ago
Review №70
Rating: 5
First time here, and we enjoy it. Great service, and the chicken is so tasty. the fries need some salt , but it is cooked right. Second time now and we like it. . The cashier guy ( I didnt cash his name ) was so nice.
Date: 7 months ago
Review №71
Rating: 5
Date: 7 months ago
Review №72
Rating: 4
Date: 7 months ago
Review №73
Rating: 5
I come every Monday. Derek is usually there and greets me by name as he does a lot of customers. Absolute best customer service, and the cooks always get my order perfect. BOX CRISPY EVERYTHING! I almost dont want to go to other locations anymore because they all fall short in comparison to this store. Thanks again and keep up the good work. ONE LOVE!
Date: 7 months ago
Review №74
Rating: 1
Ordered a box combo here and received the three finger combo. Drove back around to get the order corrected. Instead of giving me the extra finger and toast, they took the whole order back, receipt, asked twice what I ordered even though they had the receipt, and then after ten minutes gave me the correct order with a side of attitude. This location sucks.
Date: 7 months ago
Review №75
Rating: 5
Date: 7 months ago
Review №76
Rating: 1
Bot a family pack an they made me park for 15 minutes. Got my food an got home there were no sauces yall only gt 3 items to put in the bag an still didnt get it right. Went back to get the sauces an the manager didnt even try to make it right some way all they said was sorry about that worst canes Ive been to never going back.....
Date: 7 months ago
Review №77
Rating: 5
I love this place and everything about it
Date: 7 months ago
Review №78
Rating: 5
I love every time we go to canes! They always get it correct and give us lots of extra napkins without asking!! It s the little things!
Date: 7 months ago
Review №79
Rating: 5
Date: 7 months ago
Review №80
Rating: 5
Date: 8 months ago
Review №81
Rating: 2
Started eating Canes when it first open close to LSU. The quality of the chicken and batter was 100 times better back then, please go back to the original.
Date: 8 months ago
Review №82
Rating: 5
Date: 8 months ago
Review №83
Rating: 5
Date: 8 months ago
Review №84
Rating: 5
Date: 8 months ago
Review №85
Rating: 1
Normally they re good. Today there is one person in front of me placing their order and I m guessing this person is an employee of the establishment. Another employee who wasn t clocked in was steadily talking to this person. I was delayed but no big deal. I worked in the restaurant business when I was a kid. Now I m trying to get my drink and sit down and the same kid that was clocked out wants to block me I guess he wants to sit down and play with his phone so I waited again for him to get seated and again he s right by the register. He won t yield at all. I get that he wants to hang out with his clocked in friends but I m a patron trying to order and eat. No apology when I spoke to him. Just a look like I m crazy. I don t want to raise children when I m trying to grab a quick lunch.
Date: 8 months ago
Review №86
Rating: 5
Date: 8 months ago
Review №87
Rating: 5
Date: 8 months ago
Review №88
Rating: 3
Date: 8 months ago
Review №89
Rating: 5
Date: 9 months ago
Review №90
Rating: 5
Yummy + great attitude and costumer service Parking: Easy to find parking Food : 5/5 |
Date: 9 months ago
Review №91
Rating: 5
My kids love this place. Chickens are very warm and tasty. The guy who got our order was very kind and nice. We will definitely visit this location again.
Date: 9 months ago
Review №92
Rating: 5
Date: 9 months ago
Review №93
Rating: 5
Date: 9 months ago
Review №94
Rating: 4
We love the box combo with large drink.
Date: 9 months ago
Review №95
Rating: 5
THEY HAVE Never LET ME DOWN.GO CANES.MT EXPERIENCE IS A GREAT EXPERIENCE EVERY TIME.THE CREW IS EXCELLENT EVERY TIME,BRAVO!!!
Date: 9 months ago
Review №96
Rating: 4
Great food as usual. They had really friendly order takers in the drive-thru to speed the process and make payment. However, the woman at the pick-up window was flat out rude and unfriendly.
Date: 9 months ago
Review №97
Rating: 4
Just another chicken joint. Consistent quality however.
Date: 10 months ago
Review №98
Rating: 5
Date: 10 months ago
Review №99
Rating: 5
Date: 10 months ago
Review №100
Rating: 5
Date: 10 months ago
Review №101
Rating: 5
Date: 10 months ago
Review №102
Rating: 5
Ive never had canes before. But this specific location made me love it. The customer service was amazing and the place and food was amazing. Special thanks to Derrick loved his energy.
Date: 10 months ago
Review №103
Rating: 5
Fast, friendly service. The best chicken strips in the universe.
Date: 10 months ago
Review №104
Rating: 5
Date: 10 months ago
Review №105
Rating: 5
Great toast and sauce
Date: 10 months ago
Review №106
Rating: 5
Date: 10 months ago
Review №107
Rating: 5
Date: 10 months ago
Review №108
Rating: 5
Food was excellent as always
Date: 10 months ago
Review №109
Rating: 5
the guy working the front (I believe his name is Derek) is always super helpful and sweet and the food comes out incredibly fast. 10/10 would and probably will be back in the future :)
Date: 10 months ago
Review №110
Rating: 5
Great visit to Canes today. The staff was friendly and the food was hot and tasty.
Date: 11 months ago
Review №111
Rating: 5
Food was fresh and hot service was great
Date: 11 months ago
Review №112
Rating: 5
Date: 11 months ago
Review №113
Rating: 4
Date: 11 months ago
Review №114
Rating: 5
Date: 11 months ago
Review №115
Rating: 5
Recommended
Date: 11 months ago
Review №116
Rating: 5
The chicken tenders are always crispy and moist in the inside. The secret sauce is really good too. Kid-friendliness: Kid friendly menu.
Date: 11 months ago
Review №117
Rating: 5
Order is always correct. Customer service could improve but otherwise fantastic.
Date: 11 months ago
Review №118
Rating: 5
Date: 11 months ago
Review №119
Rating: 1
Consistently messed up orders/missing items. Careless lack of attention by employees, and a bad drive thru speaker isnt a great combination.
Date: 11 months ago
Review №120
Rating: 5
Great location! Sometimes they skimp on the fries, but they always get the order right and get it through the drive thru super fast!
Date: 11 months ago
Review №121
Rating: 5
Date: 11 months ago
Review №122
Rating: 5
Date: 11 months ago
Review №123
Rating: 5
Date: 11 months ago
Review №124
Rating: 5
Date: 11 months ago
Review №125
Rating: 4
Date: 11 months ago
Review №126
Rating: 5
Date: 11 months ago
Review №127
Rating: 5
Date: a year ago
Review №128
Rating: 4
Date: a year ago
Review №129
Rating: 5
Date: a year ago
Review №130
Rating: 4
The service was exceptional!!
Date: a year ago
Review №131
Rating: 5
Date: a year ago
Review №132
Rating: 4
Date: a year ago
Review №133
Rating: 5
Good food and great location for a school fundraiser!
Date: a year ago
Review №134
Rating: 1
Just ordered a box combo with no coleslaw and extra toast. I come home and i have a 3 finger combo. The blonde girl at the window looked like she listened but just took the wrong bag.
Date: a year ago
Review №135
Rating: 5
Date: a year ago
Review №136
Rating: 5
Date: a year ago
Review №137
Rating: 5
I went in today and the cashier derek was so lovely, I was having a rough day and his great customer service really put a smile on my face, give a raise to that young man, not many people like that these days
Date: a year ago
Review №138
Rating: 5
Have always used the drive through but today we went in to get our food. Wow how friendly and professional they were. The gentleman working the counter even opened the door for us as we left, thanked us for coming in and wished us a good day. In the hospitality industry myself, I can really appreciate great customer service and we certainly got that today. Thank you for your service!!!
Date: a year ago
Review №139
Rating: 5
Date: a year ago
Review №140
Rating: 1
Drive thru crew was awesome. Got back to my office and eating my lunch and on the 3rd piece of chicken I took a bite an pulled a long hair out of my mouth. The rest of it went in the trash.
Date: a year ago
Review №141
Rating: 5
The girl who took our order and said chicken chicken chicken had such a fun, friendly vibe! And then Zyon at the window was so so sweet and definitely brightens up the place even at 10:30pm Thanks for being so nice and friendly! Great choice in staff
Date: a year ago
Review №142
Rating: 4
The Box meal was more than I could eat. I took two tenders home. The toast could have been toastier.
Date: a year ago
Review №143
Rating: 5
Date: a year ago
Review №144
Rating: 5
Date: a year ago
Review №145
Rating: 5
Date: a year ago
Review №146
Rating: 5
Date: a year ago
Review №147
Rating: 4
Date: a year ago
Review №148
Rating: 5
Date: a year ago
Review №149
Rating: 5
I got here around 3 pm august 14 ,2023, the cashier guy (btw he was tall and had a beanie with long hair) was great, this is the best customer service you can recieve , it is rare to find. The food was great, the place was clean, and overall i have no complaints. Hope they give this guy a raise he is definitely going places, i can always appreciate the effort on giving such a great customer service, it definitely makes the entire experience of a place so much better.
Date: a year ago
Review №150
Rating: 5
Came in a bit before 12 pm , august 14th. guy with curly wavy hair and black beanie was always checking up on us, and on other customers. Give that man a raise.
Date: a year ago
Review №151
Rating: 5
Date: a year ago
Review №152
Rating: 5
Good chicken strips and fries.
Date: a year ago
Review №153
Rating: 5
Lines arent long, theyre food is always great and Ive never had a bad experience with canes at any locations Ive visited in the DFW! 100% recommended!
Date: a year ago
Review №154
Rating: 5
Date: a year ago
Review №155
Rating: 5
Staff very friendly was greeted once walked in.
Date: a year ago
Review №156
Rating: 5
Date: a year ago
Review №157
Rating: 5
Date: a year ago
Review №158
Rating: 4
Love the 3 finger combo
Date: a year ago
Review №159
Rating: 4
Date: a year ago
Review №160
Rating: 5
Date: a year ago
Review №161
Rating: 4
Good customer service and the chicken didnt burn your mouth.
Date: a year ago
Review №162
Rating: 5
Derrick is awesome and very cool and professional!!! Great service!!!
Date: a year ago
Review №163
Rating: 5
Tasty food: 10 The place very clean:10 Employee: The young, blonde cashier with a big smile, very friendly. The other employees didnt say hello, but thats okay, I didnt make friends. Recommended place %
Date: a year ago
Review №164
Rating: 5
Great chicken and fries. The register employee was very nice.
Date: a year ago
Review №165
Rating: 5
Date: a year ago
Review №166
Rating: 5
Date: a year ago
Review №167
Rating: 5
Date: a year ago
Review №168
Rating: 4
Date: a year ago
Review №169
Rating: 5
Date: a year ago
Review №170
Rating: 5
Great staff. Good expected... Fried.
Date: a year ago
Review №171
Rating: 5
I ordered for a mid-size event and was very satisfied with everything. The customer service and assistance in ordering was exceptional! Thank yall
Date: a year ago
Review №172
Rating: 3
Food was great but the young girl with the green shirt today so rude.. she threw my change and dropped everything on the car floor
Date: a year ago
Review №173
Rating: 5
Juicy chicken, crispy potatoes and a delicious bun
Date: a year ago
Review №174
Rating: 5
Date: a year ago
Review №175
Rating: 4
Date: a year ago
Review №176
Rating: 4
Always good fried chicken and fairly fast drive thru
Date: a year ago
Review №177
Rating: 1
Date: a year ago
Review №178
Rating: 4
Date: a year ago
Review №179
Rating: 5
Date: a year ago
Review №180
Rating: 5
Date: a year ago
Review №181
Rating: 5
Date: a year ago
Review №182
Rating: 5
Went for lunch with my fam, Derek helped us out and went above & beyond with his customer service!
Date: a year ago
Review №183
Rating: 4
Date: a year ago
Review №184
Rating: 1
always check your order before you drive off, they always forget something.
Date: a year ago
Review №185
Rating: 5
Brand new. Clean
Date: a year ago
Review №186
Rating: 5
Always fresh fried chicken, awesome employees, and the sweet tea is fire!!!
Date: a year ago
Review №187
Rating: 1
I don t know what I did wrong to be treated the way the drive through lady treated me . Horrible service !
Date: a year ago
Review №188
Rating: 1
Drive through lady was so angry and rude . Wow !
Date: a year ago
Review №189
Rating: 2
The drive through lady taking orders is very rude. Body language was awful . I don t understand why choose this type of work if you can t even take a simple order without being angry.
Date: a year ago
Review №190
Rating: 4
Chicken was good just wished they had more sides I asked what are the sides and she said fries and toast , I was waiting on her to say more sides lol . I really wanted to drive up and look at the menu but the girl was like well we only have chicken tenders and friends , it just depends on how many pieces of chicken tenders you want . I was like okay !
Date: a year ago
Review №191
Rating: 5
Date: a year ago
Review №192
Rating: 4
Excellent food
Date: a year ago
Review №193
Rating: 5
Date: a year ago
Review №194
Rating: 5
I have been here a few times since they opened in November of 2022. The service is good but on occasion they can be a bit slower than I have come to expect from other Canes locations. However, the quality and quantity is comparable and is just as tasty as other places. Recommended!
Date: a year ago
Review №195
Rating: 3
The food was hot fresh and delicious as always but the drive thru line was unorganized and a complete mess. I got the wrong food and drink and had to go in and wait in line again. The staff at the window were in an altercation and it was pretty unprofessional. With that said I d still go back anyday cause the food is delicious!
Date: a year ago
Review №196
Rating: 4
Honestly, I was surprised to see this chicken spot right next door to Chick-fil-A but at the same time the chicken fingers and fries were ok. I had the pleasure of eating here the first day they opened!
Date: a year ago
Review №197
Rating: 5
The food was good and hot. The service was good, and the dining area was clean.
Date: a year ago
Review №198
Rating: 1
I rarely write reviews, but I m highly dissatisfied with my visit on 5/18/23. Upon pulling up to the drive-thru, an employee who was eating without gloves, went to get my food and attempted to give it to me (while still chewing). I addressed my concern, for her to only repeat getting my new order without washing her hands. I asked for a refund, which the manager was willing to provide. However, I opted to request that she prepared my food, which she did with gloves (much appreciated). It is HIGHLY unsanitary and unprofessional to serve food while eating without gloves, in the area where food is being handled and prepared, which the manager agreed with. I was and am very uncomfortable, and I hope sanitary practices are improved for the future.
Date: a year ago
Review №199
Rating: 4
The chicken itself is hot or kiss. Sometimes it is tender and juicy, sometimes it is a but dry...but the sauce makes up for it.
Date: a year ago
Review №200
Rating: 1
This place SUCKS,paid for my order around 4:48pm cashier told me to park at the Mobil curbside received my order around 5:34pm smh.avoid this place at any cost
Date: a year ago