About the Company
rating: 4.2
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Categories
- Electronics store
- Appliance store
- Computer store
- Home theater store
- Music store
- Video game store
- Video store
Contact Information
Phone: +1 817-295-0732
Website: https://stores.bestbuy.com/tx/burleson/12820-south-fwy-665.html/?ref=NS&loc=ns100
Address: 12820 South Fwy, Burleson, TX 76028, United States
- Sunday: 11 AM–7 PM
- Monday: 10 AM–9 PM
- Tuesday: 10 AM–9 PM
- Wednesday: 10 AM–9 PM
- Thursday: 10 AM–9 PM
- Friday: 10 AM–9 PM
- Saturday: 10 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
The salesman was a great help
Date: 18 hours ago
Review №2
Rating: 5
Date: 5 days ago
Review №3
Rating: 2
Lame employees not trying to help customers. Didn t have a simple Bluetooth but took 30 min to find out.
Date: a week ago
Review №4
Rating: 5
Love this place!!!
Date: a week ago
Review №5
Rating: 4
Date: a week ago
Review №6
Rating: 1
They lie to you and then act like they did nothing wrong Ambrose is really good at what he does and lies to get you hooked then ignores you when the problems start even gave me his number like he was there to help out but nothing will never go back to this store and will be cutting ties with AT&T
Date: a week ago
Review №7
Rating: 5
Bought a new laptop. The two people who were working that department were very friendly & helpful. Answered questions & were pleasant to talk to during the purchase. I hope they stay because they are an asset to Best Buy.
Date: a week ago
Review №8
Rating: 5
Date: 2 weeks ago
Review №9
Rating: 1
No one was on the floor to help, half the products were missing, and noone to ask questions too, and the prices were way too much, in my opinion.
Date: 2 weeks ago
Review №10
Rating: 5
These people are so helpful! Will be returning for future purchases.
Date: 2 weeks ago
Review №11
Rating: 5
Update September 2024: great service from Maxwell!!! Very much appreciate the service!!!!
Date: 2 weeks ago
Review №12
Rating: 5
Date: 3 weeks ago
Review №13
Rating: 5
Easy order, easy pickup. Employees very nice and helpful
Date: 3 weeks ago
Review №14
Rating: 5
Date: 3 weeks ago
Review №15
Rating: 5
Impressed with available gear options. Good stuff. Will go back.
Date: a month ago
Review №16
Rating: 5
Helpful staff and clean store
Date: a month ago
Review №17
Rating: 5
Date: a month ago
Review №18
Rating: 5
Conveniente and good prices
Date: a month ago
Review №19
Rating: 5
Marco needs do be promoted. He helped me in purchasing some back to school tech and showed me the best, Best Buy experience.
Date: a month ago
Review №20
Rating: 4
Date: a month ago
Review №21
Rating: 5
Great workers!
Date: a month ago
Review №22
Rating: 5
Date: a month ago
Review №23
Rating: 4
Date: a month ago
Review №24
Rating: 5
Their check out is odd, and backs up easily, but I found exactly what I was looking for without assistance.
Date: a month ago
Review №25
Rating: 3
Asked if they had an item we were standing right in front of and got told they didnt have it. The flow of the store has the checkout in a dark corner. People are friendly though so overall its a good spot.
Date: a month ago
Review №26
Rating: 1
If I could give this place a zero rating I would, they really don t care about their customers. the manager won t even come out of his office to speak to you when you request for them
Date: a month ago
Review №27
Rating: 5
Date: a month ago
Review №28
Rating: 5
Staff is very helpful and friendly.
Date: a month ago
Review №29
Rating: 4
Date: 2 months ago
Review №30
Rating: 4
Very fast for my online order
Date: 2 months ago
Review №31
Rating: 2
Date: 2 months ago
Review №32
Rating: 5
Thanks for not looking at me like a criminal when the alarm went off. The alarm is super sensitive, kinda like me. Anyways whoever was there today was very helpful
Date: 2 months ago
Review №33
Rating: 5
Date: 2 months ago
Review №34
Rating: 5
Came in the get a transformer and the gentleman said follow me and lead us to exactly what we d come into get.
Date: 2 months ago
Review №35
Rating: 1
Tried to call the number listed on the google site, it s listed as the local store number for south Fort Worth in gateway station, area code 817. It auto transfers to a global call center. When I asked to speak to someone from the store I was told their call volume is high and/or the employees must be busy with customers. After some confusion I was given a completely different answer that they do not take calls at the local store at all. I thought this was a company based on tech but they don t answer phones..? I end up driving to the store and see the manager up front by a phone laughing and talking to other employees. There was a plethora of employees, much more than actual customers. Yet I was told they don t answer their phones and/or were too busy with high call volume and or customers. None of that was the case when I arrived at the store. I was lied to and feel sad for the lack of help over the phone and having to drive to the actual store when they could have answered my question on the phone. I loved Best Buy and was rooting for them but after this, I can see why it s a dying dinosaur. Went to Wal-Mart and got so much help over the phone and in person from an employee who was easily in his 70s and working harder than all the employees at Best Buy combined. TL;DR - save your time and money and go to Wal-Mart.
Date: 2 months ago
Review №36
Rating: 5
They always fulfill my mobile orders lightning fast, and they bring them out to my vehicle fast as well. I love having an in person option for electronics and appliances like this place. It s especially beneficial to see TVs in person. It s also nice to be able to get something same day instead of having to wait on shipping.
Date: 2 months ago
Review №37
Rating: 5
Date: 2 months ago
Review №38
Rating: 5
Date: 2 months ago
Review №39
Rating: 5
Date: 2 months ago
Review №40
Rating: 3
Expensive
Date: 2 months ago
Review №41
Rating: 5
Awesome service had everything I needed and had a better deal
Date: 2 months ago
Review №42
Rating: 4
Geek squad was good. Young lady managing the counter was new and did an awesome job. Just need more staff at times.
Date: 2 months ago
Review №43
Rating: 5
Date: 2 months ago
Review №44
Rating: 1
AppleCare customers beware. The price you see on Apple s website is not the price you will pay. I came on Saturday for my battery replacement appointment and the employee said that the person who fixes batteries wasn t there. She assured me that it would be free under Apple Care. She also rescheduled me for Sunday. I come on Sunday and they say that the battery replacement will cost 80 dollars, even though apples website and the employee said that it would be free. Overall disappointed and sad. If you are getting a repair done with AppleCare, just go do it at the Apple Store.
Date: 2 months ago
Review №45
Rating: 5
Date: 2 months ago
Review №46
Rating: 1
I came to the Burleson store today to pick a Firestick and Lenovo Tablet. I was standing in line and they let someone come up and cut right in front of me. I returned the items and have decided to buy online with Amazon. Thank you Best Buy for saving me money.
Date: 3 months ago
Review №47
Rating: 2
Nov 2023 I purchased an Insignia refrigerator. In April it broke. Lost all food due to repair delay. In May it broke again! Lost food again. They asked if I purchased the coverage for loss of food. I guess they dont believe in their products (broke within 6 months). I didnt purchase it. Round and round with the store in Burleson. Im asking for $138 for food reimbursement. Nothing yet -June 28. UPDATE: Corp and store denied reimbursement. District Okd it. Picked up $138 July. Still took 6 visits to town as there is no local phone # to call. Beware of Insignia frigs.
Date: 3 months ago
Review №48
Rating: 1
Very disappointed with my service at this location. A week ago I came in to buy an iPad and they told me it would take a week to arrive because the color I wanted (purple) was not in stock at the store. I walked in today and I stood at the front where it says pickup and the 5 employees standing at the entrance just glanced multiple times without saying a word to me as I stood there waiting and didn t bother to tell me that I needed to go to another area because that area was closed for the day until I interrupted their conversations amongst each other. I picked up the iPad and came home to find that they ordered me the wrong color.
Date: 3 months ago
Review №49
Rating: 5
Date: 3 months ago
Review №50
Rating: 2
Seems like the knowledge at Best Buy has left with Covid. Bought a monitor based on a suggestion that one of the salesman made. Told me the monitor had speakers, it does not. Told me the monitor was a 4K monitor, it was not. Just not reliable with the information relayed.
Date: 3 months ago
Review №51
Rating: 5
Date: 3 months ago
Review №52
Rating: 4
Date: 3 months ago
Review №53
Rating: 5
Date: 3 months ago
Review №54
Rating: 5
Date: 3 months ago
Review №55
Rating: 5
Staff are extremely helpful and friendly
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 5
Great people.
Date: 3 months ago
Review №58
Rating: 3
It looks like Best Buy, it smells like Best Buy, its just Best Buy. Prices are kind of meh, but theyve got what you need 95% of the time. Not much else to say. There is about 6 people crowded around the door that seem like they arent doing much at all times but other than that its just about what youd expect.
Date: 3 months ago
Review №59
Rating: 5
Date: 3 months ago
Review №60
Rating: 3
Date: 3 months ago
Review №61
Rating: 5
Always a win at an electronic store if you are looking for tech stuff. The staff was helpful and was able to find what I needed quickly, saving me time. Since I was able to find my stuff quickly, it gave me time to view other potential future purchases. It is located in a good spot and easily accessible. Would recommend if in the area and need something for your work or home needs.
Date: 3 months ago
Review №62
Rating: 1
No response when I asked for assistance so purchased items [washer, dryer, 85 inch tv, 75 inch tv, refrigerator] at Conns.
Date: 3 months ago
Review №63
Rating: 5
Helpful staff
Date: 3 months ago
Review №64
Rating: 5
Outstanding price and Outstanding service.I will be buying more from them
Date: 3 months ago
Review №65
Rating: 5
Date: 3 months ago
Review №66
Rating: 5
Date: 4 months ago
Review №67
Rating: 5
Date: 4 months ago
Review №68
Rating: 5
Shopping for tablet, good selection and polite sales staff
Date: 4 months ago
Review №69
Rating: 1
No employee asked me for any help
Date: 4 months ago
Review №70
Rating: 5
Date: 4 months ago
Review №71
Rating: 2
I just purchased a Whirlpool Dishwashwer. Of Course they have NO STOCK. But after the purchase, I found it $215 cheaper at Lowes which just launched a Memorial Day sale and when I asked for a pricematch, they stated their policy is: If you use REWARDS as part of your purchase, they only price match the appliance AFTER rewards, not before. This is just wrong!!! So after about four hours trying to resolve it, they gave me a giftcard for the almost $50 that they tried to take from me with this policy. Worst yet, tried to go into a store and talk to a manager and they were awful to work with. 1) Hayden the employee could not even price match correctly, 2) Managers John and Jacob could really care less if they had a happy client or not. John looked at me like I REALLY DONT CARE and Jacob, gave me the 800# to corporate and then just walked away. NO sorry for your troubles or anything. I have spent thousands at this store and online every year. This level of service is horrible. When I called for the ACTUAL STORE Manager and not some assistant manager, I was told Best Buy does not allow customers to call the store anymore. They must go into the store. That is what I did, but the Store Manager was not there. I guess they want you to just keep coming back till either you get fedup or you get lucky and find the right person.
Date: 4 months ago
Review №72
Rating: 5
Date: 4 months ago
Review №73
Rating: 1
Horrible service here. We asked for help in appliances more than once and could never get anyone to help - we walked out and went elsewhere.
Date: 4 months ago
Review №74
Rating: 5
Well equipped and very receptive staff.
Date: 4 months ago
Review №75
Rating: 5
Date: 4 months ago
Review №76
Rating: 1
Small selection, the lady at the door is rude not very helpful. So after finding someone to help the item was out of stock but the gentleman in car audio was very nice
Date: 4 months ago
Review №77
Rating: 5
Very helpful sales associate.
Date: 4 months ago
Review №78
Rating: 5
Date: 4 months ago
Review №79
Rating: 1
Employees at this store are clueless and careless. If you are a tech person you will be frustrated they are unable and unwilling to provide solutions for you. Do your own research first. If you wanna buy items that are in the store they are good processing your purchase.
Date: 4 months ago
Review №80
Rating: 5
Date: 4 months ago
Review №81
Rating: 5
Date: 4 months ago
Review №82
Rating: 5
Date: 4 months ago
Review №83
Rating: 4
Got my new tablet from BB. It wasnt in store stock so it had to be shipped. The worker was very helpful despite my coming in 15 minutes before closing. The only blemish was that I had *insisted* on shipping where I *had* to sign for the package (prior porch pirates). The employee assured me all orders over $300 were (mine was around $800). Yet UPS just dumped the box on my doorstep and drove on their way. Minus 1 star. Had it been stolen before I could get to it I would have demanded a replacement be expedited to me at no further cost - or I would have blacklisted BB and refused to pay the BB card it was charged to.
Date: 4 months ago
Review №84
Rating: 5
Date: 5 months ago
Review №85
Rating: 2
Barely No Sales Clerks available to Help - Looked like a Messy Wharehouse Outlet - Stay Away !
Date: 5 months ago
Review №86
Rating: 5
Had what I needed and competitive prices now.
Date: 5 months ago
Review №87
Rating: 5
Date: 5 months ago
Review №88
Rating: 5
Good deals
Date: 5 months ago
Review №89
Rating: 5
Ordered online, was ready in a few hours, did curb side pickup and we were on our way. No complaints here!
Date: 5 months ago
Review №90
Rating: 5
Great place
Date: 5 months ago
Review №91
Rating: 4
At first no one came over to help us. After a while we talked to two employees they each had different answers about a product.
Date: 5 months ago
Review №92
Rating: 5
Date: 5 months ago
Review №93
Rating: 5
Date: 5 months ago
Review №94
Rating: 5
They had a perfect cheap printer I needed.
Date: 5 months ago
Review №95
Rating: 5
Date: 5 months ago
Review №96
Rating: 4
Date: 6 months ago
Review №97
Rating: 5
Date: 6 months ago
Review №98
Rating: 5
We purchased a TV for pickup. It was ready within minutes. We pulled up to the store, and a nice young man brought the TV to our car and put it in the car for us. We are very happy with our purchase and the store.
Date: 6 months ago
Review №99
Rating: 1
Not happy with Best Buy. Geek squad keeps charging me yearly fees without my consent. FOR THE LAST 3 YEARS! Even after I cancelled the card and got a new one, they still managed to get into my account.
Date: 6 months ago
Review №100
Rating: 5
Date: 6 months ago
Review №101
Rating: 5
Always helpful!
Date: 6 months ago
Review №102
Rating: 5
Date: 6 months ago
Review №103
Rating: 5
Date: 6 months ago
Review №104
Rating: 4
Date: 6 months ago
Review №105
Rating: 4
Date: 6 months ago
Review №106
Rating: 5
Needed to get some streaming set up stuff and the kid that helped me couldn t have been more helpful Great store. Great employees
Date: 6 months ago
Review №107
Rating: 5
Date: 7 months ago
Review №108
Rating: 5
Date: 7 months ago
Review №109
Rating: 5
Great customer service!!
Date: 7 months ago
Review №110
Rating: 4
Date: 7 months ago
Review №111
Rating: 1
Poor staffing nobody there to help
Date: 7 months ago
Review №112
Rating: 5
Date: 7 months ago
Review №113
Rating: 5
John and Austin were busy but instead they helped me get a new elite controller GREAT CUSTOMER SERVICE
Date: 7 months ago
Review №114
Rating: 5
Johanna was amazing and very helpful
Date: 7 months ago
Review №115
Rating: 5
Johanna was so helpful in explaining different computers and what to look for in them. Very nice and made my trip to Best Buy very welcoming. Will be returning
Date: 7 months ago
Review №116
Rating: 5
Best buy is fine, but there is no inventory of s24 ultra cases.
Date: 7 months ago
Review №117
Rating: 2
Alot of empty shelf and not up to date with products, at least in the car section.
Date: 7 months ago
Review №118
Rating: 4
Date: 7 months ago
Review №119
Rating: 1
Could not find any body to help me. Felt like a ghost town.
Date: 7 months ago
Review №120
Rating: 5
Date: 7 months ago
Review №121
Rating: 4
Date: 7 months ago
Review №122
Rating: 5
Date: 7 months ago
Review №123
Rating: 4
Nice people and clean store
Date: 7 months ago
Review №124
Rating: 5
Always the best in Electronics!
Date: 7 months ago
Review №125
Rating: 5
Date: 7 months ago
Review №126
Rating: 5
Date: 8 months ago
Review №127
Rating: 5
Date: 8 months ago
Review №128
Rating: 5
Date: 8 months ago
Review №129
Rating: 2
You need better soap in the bathroom some of us get pretty dirty
Date: 8 months ago
Review №130
Rating: 3
I wanted a quick visit so I ordered ahead for pickup. Had to wait behind 4 other people in the checkout/customer service line. I could have gone there and picked the item off the shelf and would have taken the same arduous amount of time.
Date: 8 months ago
Review №131
Rating: 5
Helped me with a return quickly and very friendly about it.
Date: 8 months ago
Review №132
Rating: 5
jazmine was so nice and friendly. She was very knowledgeable and answered all our questions without getting annoyed. We ended up leaving with a good deal saving almost $500 thanks to her help. 10/10 if you need anyone Jasmine is you re girl.
Date: 8 months ago
Review №133
Rating: 5
Lots of electronic stuff for whatever your needing and looking for. Staff is super nice and helpful
Date: 8 months ago
Review №134
Rating: 3
It was ok, at first it was difficult to get someone to assist us with making a decision on the best Mac computer to buy,, have to haunt someone down, even though more than 3 people were in front talking and seem to be joking around,, my 4 star was for Derrick in Geek squad ( Burleson Tx )who went high and above to help us activate our Microsoft office even when we were already discouraged by a colleague.. thank you Derrick Another bad experience with vest buy, bought a new washer, the techs came in with attitudes, as if it was stolen not brought, I didnt pay for hauling away, wanted it in the garage so I can dispose it to anyone who wants it since it was still functional, this tech wanted me to move the old one by myself,,, oh my that was pathetic! Thanks, Carl, youre a gentleman
Date: 8 months ago
Review №135
Rating: 5
Workers very helpful
Date: 8 months ago
Review №136
Rating: 5
Good experience and good selection and prices
Date: 8 months ago
Review №137
Rating: 5
Very Friendly and Knowledgable Staff Quick and Efficient 19
Date: 8 months ago
Review №138
Rating: 3
I went to get some speaker wires but they didnt have any ..
Date: 8 months ago
Review №139
Rating: 3
Found a dishwasher online that was supposed to be in stock and wasnt. The staff is very friendly
Date: 8 months ago
Review №140
Rating: 5
Date: 8 months ago
Review №141
Rating: 1
Customer service is dead. I was informed Best Buy had the best customer service. Best GEEK SQUAD, what a bunch of lies. I did the smart thing as a consumer and purchased a protection plan, do you know what good it has done me? ZERO!!! I m working on my 5th appt with GEEK SQUAD and my washer still isn t fixed. I can t get the stupid operators who answer geek squads phone to get a supervisor to call me back and they ve scheduled 2 appts without even asking if the day is okay. Best Buy and ESPECIALLY geek squad is a JOKE!!! I wish I could turn them in to BBB. Actually I think I will. For false advertising. Your geek squad doesn t know JACK about fixing a washing machine or clearly anything for that matter. What a waste of $1500
Date: 8 months ago
Review №142
Rating: 4
Not bad alot of works. All kinda just walking around. Like best friends only asked 1 time if we needed help. And we needed help had to hunt someone down.
Date: 8 months ago
Review №143
Rating: 1
Dont have anything you are looking for
Date: 8 months ago
Review №144
Rating: 1
Lady at the phone counter rude
Date: 8 months ago
Review №145
Rating: 4
Date: 9 months ago
Review №146
Rating: 5
Date: 9 months ago
Review №147
Rating: 5
Purchased a new T.V. The sales team are very helpful and polite.
Date: 9 months ago
Review №148
Rating: 4
Good over all, found what I needed
Date: 9 months ago
Review №149
Rating: 5
Date: 9 months ago
Review №150
Rating: 3
Best Buy is no longer a best buy... more like a nice try the selection is very shallow, and it feels almost like theyre going out of business. :/ kinda sad, really, but I guess thats where the brick and mortar store is headed.
Date: 9 months ago
Review №151
Rating: 5
Wonderful experience! Got exactly what I was looking for and out the door! The associates are very helpful and I will definitely be back! So far, Ive ordered online for pickup and shopped in-store. Stress free experiences both times!!
Date: 9 months ago
Review №152
Rating: 5
Lots of UltraHD Blu Rays available
Date: 9 months ago
Review №153
Rating: 5
The young Gentleman that helped us was very knowledgeable and was very tech. savy.I cant say enough good things about him. Ohh,the products were nice as usuall.
Date: 9 months ago
Review №154
Rating: 3
Date: 9 months ago
Review №155
Rating: 4
Date: 9 months ago
Review №156
Rating: 2
Date: 9 months ago
Review №157
Rating: 4
Date: 9 months ago
Review №158
Rating: 4
Date: 9 months ago
Review №159
Rating: 5
Date: 9 months ago
Review №160
Rating: 5
I recently visited the Best Buy in Burleson, Texas, and had the pleasure of being assisted by an exceptional employee named CJ. This review is a testament to the high-quality customer service and expertise provided at this location. Upon entering the store, I was looking for iPads and other Christmas gifts. CJ, with his profound knowledge of electronics and gadgets, guided me through the options. He not only knew the ins and outs of each model but also explained them in a way that was easy to understand, demonstrating his expertise in consumer electronics. What made my experience at the Best Buy in Burleson truly remarkable was CJ s enthusiasm and commitment to customer satisfaction. He provided personalized recommendations and shared useful tips, ensuring that I made an informed decision. His approach was not about making a sale; it was about providing the best customer service and ensuring the customer s needs were met. CJ s professionalism was evident in every aspect of his service. He was attentive, courteous, and efficient, making the entire purchasing process at Best Buy a breeze. He even offered support for any future queries, highlighting the store s dedication to post-purchase customer care. I left the Best Buy store in Burleson, Texas, extremely satisfied with my purchase and the service I received. CJ is a fantastic representative of Best Buy s commitment to customer excellence. I highly recommend this store for anyone in Burleson looking for top-notch customer service in electronics retail. Thank you, CJ, for making my shopping experience at Best Buy in Burleson an outstanding one!
Date: 9 months ago
Review №161
Rating: 5
I went to best buy #665 and one of its members is very helpful with my purchase its name is Marco and he really took his time to help me and recommending me the best computer for my daughter and he is a wonderful person.
Date: 9 months ago
Review №162
Rating: 5
Geek squad is great when you have problems with phone laptop they will help fix the problem
Date: 9 months ago
Review №163
Rating: 4
Date: 9 months ago
Review №164
Rating: 5
Date: 9 months ago
Review №165
Rating: 4
Git s great deal on s new stereo receiver!
Date: 9 months ago
Review №166
Rating: 5
Great buys on all products!
Date: 9 months ago
Review №167
Rating: 5
Date: 9 months ago
Review №168
Rating: 5
Date: 9 months ago
Review №169
Rating: 4
Date: 9 months ago
Review №170
Rating: 4
Date: 10 months ago
Review №171
Rating: 4
It is possible to find very suitable products before the New Year.
Date: 10 months ago
Review №172
Rating: 5
Date: 10 months ago
Review №173
Rating: 4
The Geek Squad was right, so now have a good solution in progress. Very pleased with their expert help.
Date: 10 months ago
Review №174
Rating: 4
Date: 10 months ago
Review №175
Rating: 3
Wasnt that much of option of audio speakers
Date: 10 months ago
Review №176
Rating: 1
Macbook pick up was bad experience, box was damaged and covered in dirty fingerprints. I brought this to staff attention. Jasmine was rude and most unhelpful. She literary rolled her eyes, and dashed away from me as though my concern was a burden. The assistance of James manager was not any different. He didn t seem to care. Both clerks at customer service didn t have name tags to reference who I spoke with. Again when I brought this to his attention he didn t care. His name tag was under his sweater,. Hard to expect your staff to be kind and in uniform if you as a manager are not. I ve shopped here many times with previous manager, always pleasant and always willing to help. Not a store I will be coming back to any day soon. I arrived happy for the season. Left with such a bad taste in my mouth.
Date: 10 months ago
Review №177
Rating: 1
Being a Best Buy member, I would expect better service. All I did was call in to see if my boyfriend could pick up the Xbox I bought him if he brought my ID he said no it s an online order. He then went onto tell me there was no chance he could change it. I was sitting looking at the app and saw that I could clearly change it. He threw me on hold for 10 minutes after arguing with me that he couldn t change it to pick up in store but I wanted to make sure he could pick it up instead of me since I would be working. I figured out how to change it and add him as a person to pick up in the time he came back to the phone. Instead of arguing with me telling me, I can t do it when my phone is right in front of me telling me I can he could ve asked and verified with somebody else before arguing with me. He came back to tell me he could change it and add a person. I told him I already did it and asked for a supervisor. He stated there was none available and was questioning why I wanted a supervisor. He was rude and was telling misinformation and was arguing with me when I came into the call just wanting to ask a simple question. I doubt he left the information for his supervisor and I will not be getting a call back.
Date: 10 months ago
Review №178
Rating: 5
Date: 10 months ago
Review №179
Rating: 4
There were areas that were under remodeling. It happened to be the gaming area, which was the shopping area I needed. I did get help to find the game I was looking for. The tags were in the middle of being updated, and some of the products were with the wrong tag. Overall, I was able to get the game, but the commotion kept me from wanting to stick around and buy more video games, which I did have in mind to do. I wish they would put all the Mario games together in order that they were released for the Nintendo Switch. Finding things quickly would free me up to shop for other things since I was short on time and my husband wasnt about waisting anymore time there, he wanted to grab his item he bought online and get back home. Sadly, we live in Palo Pinto County, a far away location, but thats the location that had what he wanted. Sadly, the location where we live has issues getting our mail to us.
Date: 10 months ago
Review №180
Rating: 4
Date: 10 months ago
Review №181
Rating: 4
Date: 10 months ago
Review №182
Rating: 5
Date: 10 months ago
Review №183
Rating: 4
Date: 10 months ago
Review №184
Rating: 1
Shelves are empty looks like the store has been looded! Its been this way for months
Date: 10 months ago
Review №185
Rating: 4
The store has changed over the years. Had to wait a bit, but overall decent customer service!
Date: 11 months ago
Review №186
Rating: 2
Asked for help ,no one came, waited 15 minutes and left.
Date: 11 months ago
Review №187
Rating: 4
The employees are very helpful
Date: 11 months ago
Review №188
Rating: 5
Great staff. So helpful!
Date: 11 months ago
Review №189
Rating: 5
Very kind a d helpful young man helped me with a problem on my co puter.
Date: 11 months ago
Review №190
Rating: 5
I love this place but everything is expensive in here. They did have some good deals on some tvs
Date: 11 months ago
Review №191
Rating: 4
Date: 11 months ago
Review №192
Rating: 5
Good service for the products
Date: 11 months ago
Review №193
Rating: 5
Found what I need and fast and friendly staffs, THANKS!!
Date: 11 months ago
Review №194
Rating: 1
Dont waste your time, nothing that you cant find at Walmart, because you basically have to order everything else online
Date: 11 months ago
Review №195
Rating: 5
Date: 11 months ago
Review №196
Rating: 5
Date: 11 months ago
Review №197
Rating: 4
Helpful staff
Date: 11 months ago
Review №198
Rating: 4
Employees were on point
Date: 11 months ago
Review №199
Rating: 3
Date: 11 months ago
Review №200
Rating: 5
Thanks Beat Buy for being consistent
Date: 11 months ago