Charleys Cheesesteaks and Wings

6475 Phelan Blvd, Beaumont, TX 77706, United States

Charleys Cheesesteaks and Wings

About the Company

rating: 4.1

No matter the name, we've stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.

Categories

  • Sandwich shop

Contact Information

Phone: +1 409-347-8322

Website: https://order.charleys.com/menu/westmont-shopping-center/

Address: 6475 Phelan Blvd, Beaumont, TX 77706, United States

Working hours
  • Monday: 10 AM–10 PM
  • Tuesday: 10 AM–10 PM
  • Wednesday: 10 AM–10 PM
  • Thursday: 10 AM–10 PM
  • Friday: 10 AM–10 PM
  • Saturday: 10 AM–10 PM
  • Sunday: 10 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

Great philly sandwiches.

Date: a week ago

Review №2

Rating: 5

Wheelchair accessibility: Yes Recommended dishes

Date: 2 weeks ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 5

First visit to Charleys. The food is straight up good -flavor robust and provolone cheesy great. My order was receive promtly and I found the facility clean and stocked. However, I made mistakes in ordering which I will avoid at my next visit. First, I wasnt expecting, nor did I want the added salad on the sandwich. My bad. Next time, Ill ask the lettuce, tomato and pickle on the side. Second, in combination with the salad on the sandwich and the warm, moist steak, the included cooked ingredients, I found the sandwich unmanagable. Almost all the ingredients slipped out the hoagy roll. Good to have a knife and fork. Enjoyable food. Ill have a better dining experience in the future - lesson learned =Peace=

Date: a month ago

Review №5

Rating: 5

Still, Great food and service

Date: a month ago

Review №6

Rating: 5

Ladies there are so so so polite!! My favorite place for sure Great food, awesome service, beautiful workers!

Date: a month ago

Review №7

Rating: 5

Quick and easy pickup. Everyone on the office liked it.

Date: a month ago

Review №8

Rating: 5

Absolutely delicious Philly steak! Nice people.

Date: 2 months ago

Review №9

Rating: 3

Date: 2 months ago

Review №10

Rating: 5

Date: 3 months ago

Review №11

Rating: 1

At the drive thru they say they cant do anything because their power is out.... but when I drove around, their power is definetly on. Someone just dont wanna work!

Date: 3 months ago

Review №12

Rating: 3

its okay It didnt come with a fork, but I needed one. So luckily there was one of my console. It was served to where he could not have been picked up and eaten like a sandwich unless you were ready to have a mess on your hands. I got the old school Philly cheesesteak sandwich. AKA: Philly cheesesteak sandwich. I was hungry, so as you can see I ate about half of it. Low quality meat, runny cheese sauce, really good sauteed onions. Im not mad about it, but I probably wont go there again. I think as long as you keep in mind that its a bottom wrung Philly cheesesteak sandwich, youll probably mostly enjoy it.

Date: 3 months ago

Review №13

Rating: 1

Not sure who worked the shift this evening but I initially got here around 720pm. I went thru the drive thru. There are no signs displayed anywhere around this building stating that drive thru is closed or broken. I drove to the window to see if anyone was inside, and I definitely noticed a male worker attending to the customer inside. No one ever addressed me on the intercom or at the window but the male worker continuously paced from the back towards the front, I assume to see if I were still waiting at the window. Not sure what the problem was but it could have been politely vocalized. In defense of this location, the ladies that usually work here are so polite and professional and attend to the drive thru. My suggestion would be to place signs up if the drive thru is not an option. I waited a total of 40 mins and never received anything. The picture included shows me across from the drive thru window and another car just waiting and not being serviced either. This was about the 5th car I witnessed leave without an order placed. Update: same worker from yesterday worked today but this time used the drive thru window. Although, he was polite today, my heart nearly shattered when he informed me that the Kentucky Bourbon cheesesteak was now discontinued. No warning, no heads up. That sandwich deserves to come back. I added a photo of the sandwich not knowing it would be the last memory I had of it.

Date: 4 months ago

Review №14

Rating: 4

Great place for a cheesesteak. They don t always get the toppings right but it still tastes good. Parking: Not easy to get into. Lot is tight.

Date: 4 months ago

Review №15

Rating: 4

Date: 5 months ago

Review №16

Rating: 5

Date: 5 months ago

Review №17

Rating: 5

Man I tell you Charleys cheese stakes are amazing highly recommend this place it will fill you up and keep you going I ordered a large cheesesteak and it was two meals well worth the money ..!!

Date: 6 months ago

Review №18

Rating: 4

Date: 6 months ago

Review №19

Rating: 5

Amazing Philly cheese steaks

Date: 6 months ago

Review №20

Rating: 5

This is a super location with OUTSTANDING service!!!

Date: 6 months ago

Review №21

Rating: 5

It always amazes me that this restaurant seems so have very little service. It is ALWAYS immaculate; the food is cooked to perfection and the service is outstanding. Today Ani waited on us. It is such a joy to order food and order is right the first time around. The food is always hot and tasty. Even the bathrooms are clean. If you happen to be passing through Beaumont, make sure you drop in, and if you live here and haven t visited today sounds like a good day for a wonderful dine-in experience or take out. Thanks owner and staff!!! You Rock!!

Date: 6 months ago

Review №22

Rating: 4

Date: 6 months ago

Review №23

Rating: 5

Date: 7 months ago

Review №24

Rating: 1

I never got to try the food. I went in tonight, Friday at around 8:40 pm and the 2 guys working were so raciest, they would not help me. Both kept ignoring me, however the girl that came in after me, they helped her, she got her food and left, (even she was dumbfounded as to why they wouldn t help me) they just kept staring at me, just standing there! Pull your camera footage if you have any..I waited at the counter for a good 10 minutes and NOTHING, absolutely would not help me, this was my first time I ever visited and will be my last, never will I step foot in there again! I m a GM of a local business, and I get it, staff get overwhelmed, and shorthanded, and working with the public can be exhausting, however kindness is free, and a simple ma am it s going to be a few minutes, I would of had no problem, top of that I was the only person in the restaurant, it was completely empty, lol! Those 2 guys are going to kill your business and if you don t correct it your business will fail!

Date: 7 months ago

Review №25

Rating: 5

Best cheese steak in town.

Date: 7 months ago

Review №26

Rating: 5

Date: 7 months ago

Review №27

Rating: 5

Date: 8 months ago

Review №28

Rating: 5

Excellent!

Date: 8 months ago

Review №29

Rating: 5

This was mine and a friend of mines 2nd time coming here and I must admit that the food is very very delicious the first time we came we ordered 2 large sandwiches and ordered of bacon and loaded fries and 1 10 piece boneless wings parmesan flavor and the other 10 piece of boneless wings was the sweet teriyaki flavor and man it was delicious this is one of our favorite places to go and eat thank you

Date: 8 months ago

Review №30

Rating: 4

Parking: Kid-friendliness: Wheelchair accessibility:

Date: 8 months ago

Review №31

Rating: 5

Date: 8 months ago

Review №32

Rating: 5

Great food and friendly staff.

Date: 8 months ago

Review №33

Rating: 3

Cheesecake was good Wings were undercooked I asked for a combo, when I got my order after paying she told me that everything comes separately. That is perfectly OK, but let me know when I place my order so that I can get everything I need.

Date: 8 months ago

Review №34

Rating: 5

The cheesesteaks were great and the service was very good. I would definitely go eat there again. I am from the east coast and the cheasesteaks tasted very close to what I remember eating when I lived in Pennsylvania!!!

Date: 8 months ago

Review №35

Rating: 5

Date: 9 months ago

Review №36

Rating: 5

Food good satff service best

Date: 10 months ago

Review №37

Rating: 5

Food was good

Date: 10 months ago

Review №38

Rating: 1

Drive thru- only spoke to say hold on. Over 5 minutes waiting. Line build up behind us. We say hello...anyone there, etc multiple times with NO response whatsoever. Looks empty inside. This place will be closed soon enough, dont waste your time.

Date: 10 months ago

Review №39

Rating: 4

Must try!!

Date: 10 months ago

Review №40

Rating: 1

Did not open up on time. All employees showed up 25 minutes after opening time.

Date: 10 months ago

Review №41

Rating: 5

Food is always great and Im still making my way down the menu! My Son loves the big juicy boneless wings too (Bold BBQ) recommended.

Date: 10 months ago

Review №42

Rating: 5

Date: 10 months ago

Review №43

Rating: 5

Date: 10 months ago

Review №44

Rating: 5

Date: 11 months ago

Review №45

Rating: 5

Date: 11 months ago

Review №46

Rating: 5

Sandwiches here are some of the best. Paired with the lemonade oooohhh chile.

Date: 11 months ago

Review №47

Rating: 5

Food was great, service was fast, the atmosphere was okay Parking: There is only a few parking spots and no street parking at all. Food : 5/5 |

Date: 11 months ago

Review №48

Rating: 2

Date: 11 months ago

Review №49

Rating: 1

Will never order from here again. Ordered food & they didn t follow instructions. I m allergic to mushrooms & put No Mushrooms & they put mushrooms in my food! Never got my drinks & when I called the store to tell them they don t answer! Waste of money!

Date: a year ago

Review №50

Rating: 4

Date: a year ago

Review №51

Rating: 5

Date: a year ago

Review №52

Rating: 2

Date: a year ago

Review №53

Rating: 5

First time here, and very good all around. We both had the Philly Cheese steak, AWESOME ! My wife had the regular with fries and a Coke. I had the Philly Cheese steak, but I substituted Mozzarella sticks with a Coke also. Very good filling and tasty ! We will be back

Date: a year ago

Review №54

Rating: 5

Very good food, and outstanding cleanliness. Been there a few times, and always Spotless!

Date: a year ago

Review №55

Rating: 1

Date: a year ago

Review №56

Rating: 1

Please get new property trained employees or shut this place down! Went in the inside and waited 20 minutes still no food. Ask the cashier where is our food. She said we havent made it yet. She said if you want it faster go through the drive thru! So we did to wait another 15 minutes. We left after paying around 25 dollars. No worries its on us.

Date: a year ago

Review №57

Rating: 1

Date: a year ago

Review №58

Rating: 3

Old school cheese steak was ok.

Date: a year ago

Review №59

Rating: 5

Great sandwich

Date: a year ago

Review №60

Rating: 4

Date: a year ago

Review №61

Rating: 5

We hadnt eaten there before and decided to stop in to get wings and cheese fries to snack on during a movie we picked out on Netflix. Kevin saw they had shakes so he got one of those too. I had the boneless Thai wings. The wings were really good, spicy and sweet. They were also fresh. Kevin loved the shake so much that he asked to go back the next week. Loaded fries were perfect replacement for his normal nacho request. And the young lady waiting on us even gave us a French frily for the dog. We will definitely be back

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 4

It surprised me thats for sure.

Date: a year ago

Review №64

Rating: 5

Great sandwiches!!!!

Date: a year ago

Review №65

Rating: 4

Sandwich had too much dressing on it, including the pickle. Fries were soggy and cold by the time I got home.

Date: a year ago

Review №66

Rating: 5

Great sandwich!

Date: a year ago

Review №67

Rating: 1

Terrible experience. Waited at the counter for 6 minutes before anyone even said hello. Lobby smelled terrible. Planned on dining on but couldnt take the stench, ate in the truck. Guy who took the order got radioed over the headset to check the front counter. He was bagging the orders 6 feet away, whole watching a stand up comedy show on his propped up cell phone. Wouldnt recommend this place to anyone. Gets one star because it wont record 0 stars.

Date: a year ago

Review №68

Rating: 5

Great sandwich

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 4

First time. Pretty good. Not the best Philly Ive ever had but certainly not mad at it. We ordered the regular Philly, the Buffalo chicken, boneless wings in hot honey & lemonades. Wed be happy to try other things on the menu & the lemonade was delicious.

Date: a year ago

Review №71

Rating: 4

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 4

Date: a year ago

Review №74

Rating: 5

Food

Date: a year ago

Review №75

Rating: 5

Everything is made fresh good spot for lunch

Date: a year ago

Review №76

Rating: 5

Amazing food, employees could use a little work but still was a good trip

Date: a year ago

Review №77

Rating: 4

Its one of the best cheesesteaks Ive tasted in a while. Great service.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 4

First time customer but I Philly Cheesesteaks so I ordered one. I ordered the regular and sandwich only. The sandwich was good and I would return again.

Date: a year ago

Review №80

Rating: 5

Always good food and friendly service for us. The bacon 3 cheese is our go to.

Date: a year ago

Review №81

Rating: 4

Good food, priced a little to high to eat as much as Id like. But overall a good meal

Date: a year ago

Review №82

Rating: 5

Our first time there and it was FANTASTIC!!!

Date: a year ago

Review №83

Rating: 5

Food was great. Would good back and try something else just to see.

Date: a year ago

Review №84

Rating: 5

This place is amazing. The customer service is awesome and the food always cooked fresh. We will be back

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 5

The cheesesteaks were great.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Ive ordered from this location quite a few times, and every single order has been excellent! I usually place an order through the app, and by the time I get there to pick it up, its ready. The lady at the drive through window is always very friendly and has a great attitude, and the food is always hot and fresh when I arrive back at home. Definitely one of my favorite places to eat!

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 2

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 4

The food was flavorful and hot. The dining room was clean and the staff was friendly. It was a bit cold in there and the bathroom was kind of smelly, but overall the location and food was great.

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 1

This place has horrible dry food the people where nice the food was terrible a gas station sandwich would ve been better than this nasty Philly cheesesteak I ate I could ve made a better one at home horrible so not recommend

Date: a year ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 5

I love this place but they are discontinuing my favorite sandwich ...the Italian style. Still its mighty good.

Date: 2 years ago

Review №100

Rating: 5

Absolutely delicious and the Manager Jessica is excellent!

Date: 2 years ago

Review №101

Rating: 5

Fantastic food great service! Cant wait to go back

Date: 2 years ago

Review №102

Rating: 5

Jessica is the friendliest ever! And the food was delicious

Date: 2 years ago

Review №103

Rating: 5

Super clean. Fast and friendly service. Food is amazing!!

Date: 2 years ago

Review №104

Rating: 3

Date: 2 years ago

Review №105

Rating: 5

Excellent service. Love the cheesesteak!!!! The owners was there and talked with us while we were there. I highly recommend eating here. One of if not the first stand alone Charlies in Texas.

Date: 2 years ago

Review №106

Rating: 5

Hubby loves the Jalapeno Cheesesteak & I love the Chicken Ranch Cheesesteak!!! Yummy !!! We both LOVE the shakes (so do our doggies). Great food, great service. We have RAVED about your Cheesesteaks & Shakes to everyone we know.

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 4

This was the first time we ate there, and was pleasantly surprised at how good there sandwiches were!!

Date: 2 years ago

Review №109

Rating: 5

The food was great. I had the jalapeno cheese steak

Date: 2 years ago

Review №110

Rating: 5

Great cheesesteak and loaded fries

Date: 2 years ago

Review №111

Rating: 5

Delicious

Date: 2 years ago

Review №112

Rating: 5

Perfection every time. So delicious. Excellent customer service. Watermelon Strawberry Lemonade/Bacon 3 Cheesesteak

Date: 2 years ago

Review №113

Rating: 1

Date: 2 years ago

Review №114

Rating: 5

Food was delicious! I have no complaints about my experience (food was hot and fresh), and will defiantly be back! Some of these one star reviews are ridiculous and could have easily been taken care of if they had just brought it to the owners attention instead of bashing their business on google. The owners are wonderful people, and I know that they will do their best to take care of any situation.

Date: 2 years ago

Review №115

Rating: 5

The best philly cheese steaks in Beaumont Texas.

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 4

Really good sandwiches. The ladies are friendly. The chicken boneless wings are not very good.

Date: 2 years ago

Review №119

Rating: 1

These people have the worst business i I ve ever come across. My sandwich took 20 minutes and I didn t receive my fries or kids meal. These people seriously need to get it together it was dirty and had trash everywhere and they need an inspection. Hopefully these people get help !!

Date: 2 years ago

Review №120

Rating: 1

Date: 2 years ago

Review №121

Rating: 1

Date: 2 years ago

Review №122

Rating: 1

I wanna give less than one start. They should do more training than that. Cashier should learn how to respect to your customers

Date: 2 years ago

Review №123

Rating: 1

Compare to the charleys philly steaks that Is not what i want. Also i asked for not mushroom AND i still saw the mushrooms. I have to whrow away.

Date: 2 years ago

Review №124

Rating: 5

Great experience and wonderful meal. We had a complicated very large order of various sandwiches and wings. It came out quickly and was all fresh and delicious.

Date: 2 years ago

Review №125

Rating: 5

Date: 2 years ago

Review №126

Rating: 1

Absolutely terrible customer service while I was in the building picking up my to go order a man was complaining about a hair or something blue in his fries the lady was not nice nor did she act like she cared. Once I arrived back to work and opened my food, MY FRIES HAD A BLUE HAIR IN IT ALSO! I called And told them and they did not care one bit the lady said okay to everything I said on the phone. I hung up and called back and asked to speak to a manger and they hung up! The employees on Phelan Blvd need to be taught how to deal with a customer!!

Date: 2 years ago