About the Company
rating: 3.5
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Categories
- Fast food restaurant
- Hamburger restaurant
- Restaurant
Contact Information
Phone: +1 972-961-7143
Website: https://locations.wendys.com/united-states/tx/wylie/1401-w-kirby-st?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US
Address: 1401 W Kirby St, Wylie, TX 75098, United States
- Sunday: 8 AM–12 AM
- Monday: 6 AM–12 AM
- Tuesday: 6 AM–12 AM
- Wednesday: 6 AM–12 AM
- Thursday: 6 AM–1 AM
- Friday: 6 AM–1 AM
- Saturday: 6 AM–1 AM
Photos
Reviews
Review №1
Rating: 3
Date: 3 weeks ago
Review №2
Rating: 1
The morning crew needs an overhaul. They are nice people but barely speak English, get orders wrong constantly, and take forever to prepare food.
Date: 4 weeks ago
Review №3
Rating: 5
Date: a month ago
Review №4
Rating: 1
Takes years when you order online
Date: a month ago
Review №5
Rating: 3
Date: a month ago
Review №6
Rating: 5
I just wanna come on here and thank KIM for her hard work and her awesome customer service
Date: a month ago
Review №7
Rating: 1
Tonight me and my wife went there to grab dinner on our way home tonight and the manager who was taking orders was an older lady and completely mixed our order up with someone else s order and my wife ordered the number 10 but got the number 9 which is a ghost pepper sandwich and she completely freaked out with hot it was to her and they forgot our nuggets and sauce. Worst experience ever
Date: a month ago
Review №8
Rating: 1
Place must be struggling lately I also noticed my old review was gone so I came back with a big splash, ordered 2 chicken sandwhichs around 10:05 pm tonight both sandwiches were wrong I wanted 2 chicken sandwiches with ketchup and mayo not 2 chicken sandwiches with mayo and tomatoes. Gross also my sauced nuggets were garbage just close your restaurant and start over with something else.
Date: a month ago
Review №9
Rating: 5
Date: a month ago
Review №10
Rating: 5
Date: a month ago
Review №11
Rating: 2
Wylie location--The food tastes fine here. My problem is with the service. I waited for 8 minutes and none of the employees acknowledged me. Several of them walked up to the counter twice. Still no acknowledgment. There was 1 person waiting on food inside and 2 in the drive thru. No big deal for 5! employees to handle. They just flat out sucked and dont have a clue how to do this customer service thing! I left and drove to the opposite end of 544 to Murphy!
Date: 2 months ago
Review №12
Rating: 5
Date: 2 months ago
Review №13
Rating: 1
Super slow this morning!! They old lady manager upgraded our meals to Meduim, and we just wanted a small meal size. Place smells bad. Staff is always super rude if you get a biggie bag or use coupons! This place needs to close down.
Date: 2 months ago
Review №14
Rating: 5
Convenient place to stop and grab a bite on the way to a concert
Date: 2 months ago
Review №15
Rating: 3
Date: 2 months ago
Review №16
Rating: 3
Date: 3 months ago
Review №17
Rating: 5
Eat here every morning before work love the baconator
Date: 3 months ago
Review №18
Rating: 5
Wow! Now thats how customer service is supposed to be....Great additudes, great people and get this they actually smiled back at me...I know WHAT!? You say. Yes, at this Wendys you will actually get human interaction with kindness. I will definately drive the extra miles for great customer service with a friendly staff.
Date: 3 months ago
Review №19
Rating: 5
Everyone is always nice and kind.And the food is super quick
Date: 3 months ago
Review №20
Rating: 5
Date: 3 months ago
Review №21
Rating: 5
Date: 4 months ago
Review №22
Rating: 1
The burger was dried out/overcooked. Not happy at this location.
Date: 4 months ago
Review №23
Rating: 4
Date: 4 months ago
Review №24
Rating: 5
Date: 4 months ago
Review №25
Rating: 5
Date: 4 months ago
Review №26
Rating: 5
Date: 4 months ago
Review №27
Rating: 1
Ordered a LG chili got it home and it was only half full.
Date: 5 months ago
Review №28
Rating: 3
All burgers and portions have gotten smaller...not a value at ALL...I will NOT be getting any of those meals until they change..
Date: 5 months ago
Review №29
Rating: 5
The staff does great work under difficult circumstances
Date: 6 months ago
Review №30
Rating: 3
I enjoy Wendy s but the staff here seems like they hate life.
Date: 6 months ago
Review №31
Rating: 5
Date: 6 months ago
Review №32
Rating: 5
Date: 6 months ago
Review №33
Rating: 5
Date: 7 months ago
Review №34
Rating: 3
The old lady is rude at the window and so is the heavy set lady
Date: 7 months ago
Review №35
Rating: 1
This place has been going down hill everytime I go its different staff,long lines and they Always forget the bbq sauce . Last 2 times Ive gotten sick. Im done with this location
Date: 7 months ago
Review №36
Rating: 3
Date: 8 months ago
Review №37
Rating: 4
Date: 8 months ago
Review №38
Rating: 3
Date: 8 months ago
Review №39
Rating: 3
Date: 8 months ago
Review №40
Rating: 1
Never ever will go her ever again. I think its just the Wylie location idk but went here for lunch yesterday, my food was already prepared like it was under a head lamp or microwaved, tasted horrible only ate a couple bites. 1 hour later was in my bathroom throwing up the rest the day and night. It was so disgusting Ill never eat here again. He ware everyone, McDonalds is 1 million times better and fresher and never has been disgusting or made me sick, go there!! Wendys Wylie sucks so bad I should sue for food poisoning
Date: 8 months ago
Review №41
Rating: 4
Same good Wendys food. Can be busy at times with it being between 2 highschools. If the parking lot looks full you may be in for a wait.
Date: 8 months ago
Review №42
Rating: 2
Date: 8 months ago
Review №43
Rating: 5
Date: 9 months ago
Review №44
Rating: 5
Date: 9 months ago
Review №45
Rating: 2
I really like Wendys. This location has gotten worse. Rude people at the drive-thru. I dont need you yelling at me as soon as I pull up. I guess I need to not use this location.
Date: 9 months ago
Review №46
Rating: 5
Date: 9 months ago
Review №47
Rating: 5
Date: 9 months ago
Review №48
Rating: 4
Date: 9 months ago
Review №49
Rating: 5
Date: 10 months ago
Review №50
Rating: 5
Came in for breakfast this morning on Veterans Day. Ordered the honey chicken biscuit and home fries. Was awesome. The manager on duty was great. Didnt get her name but she was taking charge, had her peeps jumping. Didnt come her for the vet deal but she comped it. Only thing negative I can say is, I dont like fried eggs and that is all Wendys offers on biscuits. Thither than that great place. Love Wendys.
Date: 10 months ago
Review №51
Rating: 2
Worst Wendys there is.
Date: 11 months ago
Review №52
Rating: 1
They should seal the bathroom door well, they look at everything when I take my son to the bathroom, I dont like it.
Date: 11 months ago
Review №53
Rating: 5
Nighttime dude is awesome! Best service from any drive thru window. Cant touch him
Date: 11 months ago
Review №54
Rating: 4
Date: 11 months ago
Review №55
Rating: 4
Date: 11 months ago
Review №56
Rating: 5
Date: 11 months ago
Review №57
Rating: 1
I ordered a baconator. And they are always out of sweet tea. Terrible slow.
Date: 11 months ago
Review №58
Rating: 5
Date: 11 months ago
Review №59
Rating: 5
Check your food bag before you leave!!
Date: 11 months ago
Review №60
Rating: 5
Date: 11 months ago
Review №61
Rating: 5
Great experience, fast service and great service and excellent food
Date: a year ago
Review №62
Rating: 1
NEVER go to this Wendy s there s a black girl that works at night and she took pictures of my debit card and a lot of others have also said they noticed fraudulent activity here.. DO NO GO HERE.
Date: a year ago
Review №63
Rating: 5
Welcome to wendys
Date: a year ago
Review №64
Rating: 5
Date: a year ago
Review №65
Rating: 4
Date: a year ago
Review №66
Rating: 5
Date: a year ago
Review №67
Rating: 5
Date: a year ago
Review №68
Rating: 1
The server in the drive thru lacks knowledge about Wendys promotion. I brought a coupon for their Baconator and was told that they dont offer it during lunch and only bfast. I corrected her nicely and calmly explained that coupon states the opposite that it is NOT for bfast use. She read the coupon and say OK but giving me a lifted eyebrow and I can tell she is not happy with it. She is very rude and very unfriendly. I will never come back to this store.
Date: a year ago
Review №69
Rating: 5
Service was great, the burger was good as always.
Date: a year ago
Review №70
Rating: 1
Pathetic , I was the only person in line , and sat there forever for my food, the fries we really old like cold old, and super salty, the nuggets were cold and old, the only thing that s was good was my lemonade
Date: a year ago
Review №71
Rating: 5
Date: a year ago
Review №72
Rating: 3
Date: a year ago
Review №73
Rating: 1
Date: a year ago
Review №74
Rating: 5
I have never been inside this Wendys. I always go through the drive thru. Excellent service. Today I got a No. 1 combo and it was great. Freshly made. Thanks everyone! Their breakfast is also delicious
Date: a year ago
Review №75
Rating: 4
Date: a year ago
Review №76
Rating: 1
Date: a year ago
Review №77
Rating: 3
Nuggets at lunch time are dark like old oil. Tasted like twice fried. Cricket under the drinks machine. Only one machine working so wait was long for a drink. Ghost pepper chicken sandwich tasted old. Like a patty under the lamp too long. Only the fries was ok today.
Date: a year ago
Review №78
Rating: 5
I really cant complain about much of anything at Wendys its all pretty good. Did you ladies that work the window in the evenings are very courteous and they always double-check your order to make sure its correct. The only reason I put a four instead of a five on the food quality the only reason I put a 4 instead of a 5 on the food quality is theres been a couple of times their fries have been cold when I got them but when its to go that doesnt matter I can heat them up when I get home but for the most part its a really good place to go. It sure has improved a lot since right after the pandemic. There for a while I had my doubts if it was ever going to get back in the groove but it did and its doing great
Date: a year ago
Review №79
Rating: 5
Date: a year ago
Review №80
Rating: 3
Date: a year ago
Review №81
Rating: 5
I ordered in the app and picked up in one of the parking spots. I was excited about the maple bacon chicken biscuit. As with most places for me, chicken just isnt a breakfast meat. The employee that brought the food was so nice and we talked about dogs for a minute before I was on my way.
Date: a year ago
Review №82
Rating: 4
Vegetarian options: Salads are very good. I have had 3 different ones and they were very good. You usually dont get that kind of salad in a fast food place. Food
Date: a year ago
Review №83
Rating: 1
They Act Mad when You Use One of Their Coupons
Date: a year ago
Review №84
Rating: 3
Date: a year ago
Review №85
Rating: 4
Date: a year ago
Review №86
Rating: 4
Date: a year ago
Review №87
Rating: 5
Fresh, hot food. Quick service. Friendly staff.
Date: a year ago
Review №88
Rating: 4
While the fries arent as good as McDonalds, the double burger is excellent.
Date: a year ago
Review №89
Rating: 1
Problems with Internet. Very slow speed and very low coverage. Staff cannot do anything about it.
Date: a year ago
Review №90
Rating: 1
If you are soup sandwiches with way too much ketchup and mayonnaise their breakfast sandwiches even worse grossly thrown together I would not buy from them if they were giving it away free its the employees the food was gross because of their attitudes I do not trade there
Date: a year ago
Review №91
Rating: 3
Date: a year ago
Review №92
Rating: 1
Just ordered Ghost Pepper Ranch Chicken look what I got......
Date: a year ago
Review №93
Rating: 5
Date: a year ago
Review №94
Rating: 5
Hot fresh food with friendly service.
Date: a year ago
Review №95
Rating: 5
Date: a year ago
Review №96
Rating: 4
Not a huge lets go to Wendys person but tried breakfast today for 1st time and I was not mad at it. Fries for breakfast was weird but not bad. Window was not too busy. Id definitely give them another chance and maybe stop by more often if this is normal service.
Date: a year ago
Review №97
Rating: 4
Date: a year ago
Review №98
Rating: 4
Date: a year ago
Review №99
Rating: 2
Date: a year ago
Review №100
Rating: 4
Increasing my original rating off my last few experiences. They were busy for lunch and handled getting orders out much better. Did a mobile order, and it was ready to go, which is not how it had been. Looks like the team is syncing!
Date: a year ago
Review №101
Rating: 5
Better then I remembered.
Date: a year ago
Review №102
Rating: 1
I dont eat this wood but i was picking up for a friend. I had to go inside because my little girl had to use the bathroom. There is a horrible smell in the womans room, like backed up sewage! Gross!
Date: a year ago
Review №103
Rating: 1
Date: a year ago
Review №104
Rating: 4
Date: a year ago
Review №105
Rating: 5
Date: a year ago
Review №106
Rating: 3
Ok was Wendys needmore mayo on chicken sands .A bit dry.Always have my fa5 soda A Pepsi one
Date: a year ago
Review №107
Rating: 3
Date: a year ago
Review №108
Rating: 3
They sometimes get the food wrong or take to long but most the time the food is good especially the
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 1
Doors locked 1PM on a Monday
Date: a year ago
Review №111
Rating: 5
Dave would be Proud! My new go-to burger is the Italian Chicken Cheese sandwich, and there really is a beef version of this Picasso. Both feature a slab of battered Cheese and a slice of cheese with monsarella sauce on a superb bun. Very filling and oh so good that I will do whatever extra sit-ups are required to offset the calories. Please buy and eat Both so Wendys will be forced to make them permanent on their menu. Gracia
Date: a year ago
Review №112
Rating: 3
Food is good, love the bourbon burger. But im so tired of being asked EVERY TIME I go there if I want a cookie. If people want cookies, they will ask for them. Im sure its corporate who tells them to do it
Date: a year ago
Review №113
Rating: 2
There seems to be language barriers among the staff here. A LOT of repetitious corrections were being made, on the fly! We watched two ladies standing at a corner of a work station, having quite a contest of wills. One lady took a wrapped sandwich out of a bag. Words were said as she reached and put a DIFFERENT sandwich into the bag. They both looked up at the order screen. The second lady reached into the bag and took THAT sandwich out, then put the first sandwich BACK into the bag. More words were spoken. More looking at the order screen. At this point, they both turned and walked away from the corner, and a full minute passed before the first lady returned and swapped them out again. At THIS point, I wasnt sure WHO won but she rolled the top closed and carried the bag to the drive-through window. While standing there (after placing our order and waiting for our drink cups) no less than TWO gentlemen came in from the outside and asked for an order correction. One had requested no ketchup/ no onions, and his burger had both. The other one brought in fries that were SUPPOSED to be onion rings. We got our order and sat down to eat, just as two more customers came in to the order line. My wife enjoyed her Crispy Chicken Sandwich (she SAID) as much as she WOULDVE the burger she had ordered. I told her I didnt MIND taking it back to GET her the burger, but there was already a lady with an open bag trying to explain that HER order was messed up. We got out of there as quick as we could...
Date: a year ago
Review №114
Rating: 5
Best fast food restaurant in Wylie!!
Date: a year ago
Review №115
Rating: 2
After waiting 15 minutes for our food the fries were cold and the cheese wasnt even melted on the burger so you know that means the burger was cold also. Plus it is over priced
Date: a year ago
Review №116
Rating: 1
10 minute wait in drive thru, no one in front of me. No one answering the drive thru intercom. Drive up to building wait 5 minutes no one comes to the window so I left. Avoid this location if time is of value
Date: a year ago
Review №117
Rating: 4
Date: a year ago
Review №118
Rating: 4
I mean it s a Wendy s. I was not expecting much besides warm meat soup and fries. They got my order wrong me forgot a whole meal. The manager fixed it. I will say the teen running the drive thru seemed inconvenienced by us and wanted to be anywhere but there.
Date: a year ago
Review №119
Rating: 5
Date: a year ago
Review №120
Rating: 5
I feel Wendys is the only fastfood franchise that still has any integrity left. No matter which Wendys I am at, or even state for that matter, there food has always stayed top quality. McDonalds is gross & service is aweful, Burger King is literly a thing of the past, I dont even see any buissness at any of them, but Wendys has stayed the same top notch, high quality, excellents all the way around with there food, service, & atmosphere & I just wanna say thank you !!!
Date: a year ago
Review №121
Rating: 1
Wendys is my favorite place to eat so this is hard (but completely typical of fast food places around this area) they tried to rip me off. Ordered a. 5$ biggie bag so I could get the Jr bacon cheeseburger and they handed me something the size of a half dollar ... It was laughably tiny. And they tried telling me it was normal. The bacon litterally was twice, almost 3x as long as the patty. Which was cold and single stack
Date: a year ago
Review №122
Rating: 5
Love this place....
Date: a year ago
Review №123
Rating: 5
Good food
Date: a year ago
Review №124
Rating: 4
The employees have always been pretty nice, the service is a bit slow some days but our food usually comes out very fresh so I dont mind the wait most days. And they were friendly whenever we were waiting for our car in the shop next door.
Date: a year ago
Review №125
Rating: 4
Date: a year ago
Review №126
Rating: 4
We went to the drive-thru window. Service was fast today!
Date: a year ago
Review №127
Rating: 1
Went to Wendys drive thru window. Ordered 3 large chilis and dang they didnt even give me any crackers? Wow really...
Date: a year ago
Review №128
Rating: 3
We ordered 5 4for4 s the fries were cold in all of them or just old maybe and in one of the bags they only put a bun? Haha I know it happens sometimes but dang really with I got my burger too. The lady at the window in Drive threw seemed done with life I hope she s feeling better.
Date: a year ago
Review №129
Rating: 1
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 5
The food was tasty and fresh.
Date: a year ago
Review №132
Rating: 4
Date: a year ago
Review №133
Rating: 1
That used fowl language when I walk into the front door.
Date: a year ago
Review №134
Rating: 3
Fastfood place, and my hamburger bread was old and dry.
Date: a year ago
Review №135
Rating: 4
Date: 2 years ago
Review №136
Rating: 1
The crew was monkeying around amongst themselves and were totally oblivious to customers standing at the checkout trying to get their attention, once they did notice us, the customers, a snail could beat them at the pace these Wendys employees were serving the customers, total disregard of customer service.
Date: 2 years ago
Review №137
Rating: 1
Dont know why but it seems most of the fast food places in Wylie are bad! From the food to services! Wendys seems to be getting worse!
Date: 2 years ago
Review №138
Rating: 1
Worst Wendys in the history of the word. Rude and horrible at order accuracy. Would give negative stars if I could. Will never be back
Date: 2 years ago
Review №139
Rating: 4
Usually drive through without issue. This last time we went in. Obviously understaffed, place was quite dirty we had to get napkins to clean our own seating area as none were clean, not occupied, just dirty. Took over 15 minutes for a baked potato after I could hear them 86 them as we were getting one of the last 3. Will return, probably never go inside again. Overall staff was pleasant and understanding when I spoke with the manager. Four stars for this being 1 poor experience out of many visits.
Date: 2 years ago
Review №140
Rating: 5
Date: 2 years ago
Review №141
Rating: 5
Date: 2 years ago
Review №142
Rating: 4
Date: 2 years ago
Review №143
Rating: 3
Usually busy with long drive thru line & only decent/mediocre food quality when its all said & done. Ive ordered from the mobile app & then sat for half an hour in the drive thru line before only to be forced to cancel my order & drive off for lack of time to sit & wait around & idle there for an hour for some cheap 5 minute food.
Date: 2 years ago
Review №144
Rating: 1
How hard is it to give me my full order I was charged for got a 5$ Texas biggie bag and added another 4 piece nuggets with BBQ . I got just the normal mail no sauce or the extra nuggets I ordered and no one answered the phone after I called 6 times.
Date: 2 years ago
Review №145
Rating: 4
Date: 2 years ago
Review №146
Rating: 1
Last few visits has been terrible! Quality like condiments dripping out of the burger , very few or none veggies, burger is smashed /flat seems. Seems like fast food places in Wylie is really going down hill.
Date: 2 years ago
Review №147
Rating: 1
Worst drive thru experience. They charged me and forgot my order. The kids meals I ordered were cold and gross. Staff at window (Lakendra) was extremely rude and unprofessional. They won t even answer the phone to resolve this issue, looked dirty inside and no one seems to care about their job there. Do not go to this location!
Date: 2 years ago
Review №148
Rating: 5
Date: 2 years ago
Review №149
Rating: 5
Jr bacon cheeseburger is the best
Date: 2 years ago
Review №150
Rating: 5
Good food. Nice employees
Date: 2 years ago
Review №151
Rating: 3
Date: 2 years ago
Review №152
Rating: 1
Terribly slow service. Not worth the wait or the price
Date: 2 years ago
Review №153
Rating: 2
This location has definitely gone downhill. The staff is more concerned with their cell phones at night than they are getting the customers taken care of.
Date: 2 years ago
Review №154
Rating: 2
My husband went to get breakfast this morning and ordered 4 breakfast sandwiches and 4 breakfast potatoes in the drive thru. They proceed to tell him to pull up. 15 minutes later he reverses his car and it takes them about 2mins for someone to notice hes at the window and them he asks if his order was ready when someone does show up and they ask him if he was the one with the big order he tells them he had 4 breakfast sandwiches and 4 breakfast potatoes. Almost immediately they grab a bag with his order and hands it to him like they had forgotten they had someone waiting. It would be nice if they could just give him a heads up that something was going to take longer cause they have to cook it up but its as if they had just completely forgotten about him. *update* my husband got home realized we are missing 1 order or breakfast potatoes and no ketchup as specified*
Date: 2 years ago
Review №155
Rating: 4
Date: 2 years ago
Review №156
Rating: 5
Date: 2 years ago
Review №157
Rating: 2
Long way even though upper management and regional management worth were there in suits and ties... fries cold,alarms are going off... The guy and his 2 kids in front of me including myself probably waited 15 minutes in the lobby Before our food was ready.
Date: 2 years ago
Review №158
Rating: 5
Date: 2 years ago
Review №159
Rating: 5
Really like the Summer Strawberry Salad - limited time menu item. Plus, this location has a coca-cola freestyle soda machine that gives lots of choices & mix & match variations. Love it!
Date: 2 years ago
Review №160
Rating: 1
First off horrible slow service and the server was rude and said you had 20 piece and a fry . It was not even my order. Frosty more like after the sun came out ! Overall bad experience 0/10.
Date: 2 years ago
Review №161
Rating: 1
Drive thru customer service was horrible! They guy who charged my card grabbed it out of my had, damn near threw my order through my window,he was rude and seemed like he didint want to be there the order he gave me spilled all in the bag, the fires the chili was open and spilled over my seats! I didnt get my drink. As soon as he threw my food to me he walked away and never came back. Got home... he charged me for the wrong order. I USED TO LIKE THIS WENDYS I EVEN DROVE 15MINS JUST TO COME TO THIS LOCATION... NEVER DOING THAT AGAIN!
Date: 2 years ago
Review №162
Rating: 5
Date: 2 years ago
Review №163
Rating: 4
lets say regular
Date: 2 years ago
Review №164
Rating: 5
Date: 2 years ago
Review №165
Rating: 3
Date: 2 years ago
Review №166
Rating: 1
Website says open til midnight. Pulled to drive through at 10:12pm and was told they were only taking mobile orders. Really? Frequented this location for years. Recently the evening staff have become rude and dismissive. Was told to pull forward to wait for fresh fries. Tried to be patient and not act like a Karen, but 15 mins later i pulled back around and asked why it was taking so long. The lady at the window was nice but the other employees started laughing and giving the cook a hard time for forgetting my entire order. The owner needs to get control before they have no customers willing to risk being ridiculed for being forgotten.
Date: 2 years ago
Review №167
Rating: 1
Will never go back to this store. The guy working the window was rude, seemed like he was making fund of me. Asked if he got my order and he just said yes and the order was WRONG. If this is the type of people they are hiring they should just close the store. WILL NEVER GO BACK. Even called to speak to the manager and he was no betger. Ive been going to this store for years, no more.
Date: 2 years ago
Review №168
Rating: 1
Rude staff and always get old fries.
Date: 2 years ago
Review №169
Rating: 1
Chicken sandwich was uneatable and if cheeseburger deluxe was made wrong and bad customer service need to fixed these problems
Date: 2 years ago
Review №170
Rating: 5
Date: 2 years ago
Review №171
Rating: 1
This Wendys is just pathetic at this point. Its gone downhill so fast this past year and Im ready to give up. Every single order Ive placed for awhile now has been completely messed up. I ask for cheese and ketchup only on a burger and constantly get mayo or mustard only burgers. Other burgers in my order without special requests get different condiments added each time I order. Never the same. Ive even started double and triple checking while ordering and get annoyed responses that yes, its entered as cheese and ketchup only and yet I still get a messed up burger. Today I finally received a cheese only burger, fine Ill add my own ketchup, but it had pickle juice soaked into the bun and clear imprints in the cheese where pickles had been removed. This is unacceptable, especially for those with allergies. Also ordered a baconator and received a Jr. Bacon burger instead. Im done with this place for awhile and would recommend you go elsewhere too. Ive wasted too much time and money dealing with a place that clearly doesnt care or is very mismanaged.
Date: 2 years ago
Review №172
Rating: 5
Lovely service from the front cashier
Date: 2 years ago
Review №173
Rating: 4
Date: 2 years ago
Review №174
Rating: 1
The breakfast chicken sandwich looked like it s been thrown in some grease and sat thier smh she going tell me what the breakfast chicken sandwich suppose to look like no it don t it s suppose to look golden I been to plenty of Wendy s and not never it look. Burnt smh I had a pic I can t find it
Date: 2 years ago
Review №175
Rating: 2
This location is a joke! Whether your in person or placing an order through a 3rd party. Dont bother asking if picking up an order..they lie and say its in the sealed bag (along with cold food) Not true..and WILL NOT answer the phone if you call. Poor management, employees, and leadership..even BK and McDs at least puts a sauce in the bag...Dave must be proud!
Date: 2 years ago
Review №176
Rating: 3
Date: 2 years ago
Review №177
Rating: 5
Picked up spicy chicken nuggets for my daughter tonight with an orange Fanta. She loves these things!
Date: 2 years ago
Review №178
Rating: 5
Date: 2 years ago
Review №179
Rating: 5
Son of a Baconator!
Date: 2 years ago
Review №180
Rating: 5
Date: 2 years ago
Review №181
Rating: 5
Date: 2 years ago
Review №182
Rating: 5
Date: 2 years ago
Review №183
Rating: 5
Date: 2 years ago
Review №184
Rating: 5
Loved it.
Date: 2 years ago
Review №185
Rating: 1
This is the worst Wendys I have ever gone to. My daughter had to be somewhere by 4 and we were late. Was in the drive thru around 3:15. Placed a mobile order at the restaurant and it took 45 minutes to get my food. Walked in after waiting 30 minutes and was told it will be 3 more minutes and it took almost 10 minutes. It is as if the employees just do not care one bit. The employees working have no sense of urgency and walk around the restaurant slower than a turtle. All the employees need to be trained, retrained or replaced with someone who wants to work. My family will not be returning to this Wendys again!!! Will go to the one in Murphy before I return here!!!
Date: 2 years ago
Review №186
Rating: 1
We waited more than 20 minutes for 3 sandwiches and a 4 piece nuggets. Extremely frustrating. Doors were locked so we couldnt get inside to ask for update after they told us to pull forward to the mobile order parking spot. It was 8:30 pm.
Date: 2 years ago
Review №187
Rating: 4
Enjoyed a $5 Biggie Bag for lunch!
Date: 2 years ago
Review №188
Rating: 1
Heading to baseball game so picked up some dinner for kids. Ordered four $5 Biggie Bags. Two of which were the bacon dbl cheeseburgers but they gave me 2 Jr. Bacon cheeseburgers instead. With the crispy chicken BLT I requested a plain sandwich with only bacon and chicken but they still put cheese on it and it was very old and hard as hell. I wasnt going to leave a review; however, when I called the storys number multiple times no one ever picked up and rather than continuously ringing a voicemail box saying the person I was attempting to reach was unavailable. Kind of sad because this is the only Wendys close.
Date: 2 years ago
Review №189
Rating: 4
Date: 2 years ago
Review №190
Rating: 4
Date: 2 years ago
Review №191
Rating: 1
I ordered 2 10 piece spicy chicken nugget meals and one sweet hot and spicy chicken sandwich meal and somehow came home with only one chicken nugget meal and a hamburger. My order was never repeated back to me, my total was only given at the window, and I received no receipt.
Date: 2 years ago
Review №192
Rating: 1
Take down your dinning room open sign. It s not and you are adding insult to injury every damn time your dive thru line is overbearing. You guys are too slow moving for this extra BS!
Date: 2 years ago
Review №193
Rating: 5
This was the most cleaned Wendys that we have been. Also, Yolanda is an outstanding employee. Such a big smile on her face while she was attending us.
Date: 2 years ago
Review №194
Rating: 5
Date: 2 years ago
Review №195
Rating: 5
Excellent deals
Date: 2 years ago
Review №196
Rating: 1
They gave me the wrong burger for the second visit in a row. The drive thru screen never showed my order and it wasnt read back to me. No napkins in the bag and when I politely asked for ketchup, the girl with the 3 inch finger nails gave me a dirty look, said nothing and gave me 4 ketchups. (I had 3 full meals, all with large fries.)
Date: 2 years ago
Review №197
Rating: 3
Usuall lunch burger
Date: 2 years ago
Review №198
Rating: 1
Went for Frosty, only to told machine was broke!! Again..
Date: 2 years ago
Review №199
Rating: 2
Sorry but if youre going to post a huge sign that says Dining Room Now Open, open the dining room. Quit wasting my time.
Date: 2 years ago
Review №200
Rating: 1
Super slow :/
Date: 2 years ago