Freebirds World Burrito

5105 S Broadway Ave, Tyler, TX 75703, United States

Freebirds World Burrito

About the Company

rating: 4.3

With our menu of endless customizable options, Freebirds is Texas' No. 1 Burrito®. Create your own masterpiece with more than 30 different sauces, freebies and extras, a variety of premium proteins (including Vegan Chorizo) cooked in-house by a certified Master Griller. Top it all off with our legendary, liquid-gold Queso Blanco. Got a group? Give 'em the 'Bird. Our catering team has you covered with build your own taco bars, party platters, and boxed lunches. Whatever you're craving, we got you - Freebirds, It's Your World®

Categories

  • Mexican restaurant
  • Burrito restaurant
  • Caterer
  • Taco restaurant
  • Tex-Mex restaurant

Contact Information

Phone: +1 903-939-0996

Website: https://www.freebirds.com/locations/tyler-5105-s-broadway-tyler-tx-75703

Address: 5105 S Broadway Ave, Tyler, TX 75703, United States

Working hours
  • Monday: 10:30 AM–9:30 PM
  • Tuesday: 10:30 AM–9:30 PM
  • Wednesday: 10:30 AM–9:30 PM
  • Thursday: 10:30 AM–9:30 PM
  • Friday: 10:30 AM–9:30 PM
  • Saturday: 10:30 AM–9:30 PM
  • Sunday: 10:30 AM–9:30 PM

Photos

Reviews

Review №1

Rating: 4

Love their queso!

Date: 6 days ago

Review №2

Rating: 4

Date: 3 weeks ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 5

Freebirds in Tyler is awesome. Fast friendly service. Great value Dietary restrictions: Great choices for any diet Food : 5/5 |

Date: 4 weeks ago

Review №5

Rating: 5

Date: a month ago

Review №6

Rating: 5

I have eaten at Freebirds across the State of Texas this is one of their best locations.

Date: a month ago

Review №7

Rating: 3

Date: a month ago

Review №8

Rating: 4

Good quality food. Large portions for the hungry man in all of us. Edit: The prices have really gone up. $2 for a small spoon of queso? $2 for diced potatoes? Come on now. Food : 4/5

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 4

Date: a month ago

Review №12

Rating: 5

I love me some freebirds burritos

Date: a month ago

Review №13

Rating: 5

Bike night was top notch

Date: a month ago

Review №14

Rating: 3

When we go on Fridays the people are normally a lot nicer than the ones we encountered today. My daughter ordered a burrito and it fell apart. She went and asked for a bowl and the male with the beard asked her for what? She had to explain that her burrito fell apart just to be able to get one.

Date: 2 months ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 5

Went there today with my son, the food was delicious. They give you plenty. The chips and queso was top tier. Staff is very friendly and welcoming. We will be going back!!!

Date: 2 months ago

Review №17

Rating: 5

Date: 2 months ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 5

So good!

Date: 2 months ago

Review №20

Rating: 5

Date: 2 months ago

Review №21

Rating: 5

This place always hooks it up! We eat here a few times a month and they always have coupons and deals , the service is always great, and the portions are huge! My wife and I share a monster and we re stuffed, and usually we can both eat and get a drink for $10. They never skimp on any toppings like chipotlosers

Date: 2 months ago

Review №22

Rating: 4

Parking: Plenty of regular and handicap parking spaces Kid-friendliness: Kids eat free with purchase of an adult entree on Sundays. We all like to make something out of the foil when we finish our meals Food : 4/5 |

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 5

Good was great. Staff was friendly. Recommend this place.

Date: 2 months ago

Review №25

Rating: 5

Good food

Date: 3 months ago

Review №26

Rating: 4

Great back up to Chipotle mess up and dirty dining

Date: 3 months ago

Review №27

Rating: 1

I didnt eat there so I cant comment on the place. We ordered two burritos both the monster size. WOW what a disappointment. The cost made me feel like I was in Commiefornia. Twenty and twenty four dollars so a total of $43.92 was what it cost for the two, before delivery and tax. My burrito was supposed to have lettuce and sour cream along with the other ingredients, non existent. There was plenty of rice and beans plus a reasonable amount of the meat. The burrito was tiny. The other burrito was almost twice the size of mine and we got the same size. Freebirds is anything but free or even affordable. Needless to say I will not ever be going back there again.

Date: 3 months ago

Review №28

Rating: 1

A hour in line for mobile order. NEVER order online! Just walk in. You will in and out in 15 man! The lady in charge of mobile orders was more upset than I was! I won t be doing this again!

Date: 3 months ago

Review №29

Rating: 3

The food was ok, service was good, but it was not quite as good as our experience at other Freebird locations. I would still recommend it for a just ok burrito, but I do feel that the quality of the food could be better/fresher. And if you look at other not so positive reviews, the response is the same. Seems to be a computer generated response, maybe..

Date: 3 months ago

Review №30

Rating: 5

Yes!!!! Brisket!

Date: 3 months ago

Review №31

Rating: 3

Date: 3 months ago

Review №32

Rating: 3

Food is just okay, but portions were cut back. If you cant make a profit, increase the price, dont give a bowl half filled.

Date: 3 months ago

Review №33

Rating: 5

Date: 3 months ago

Review №34

Rating: 5

Awesome job Freebirds! Chipotle has nothing on yall! Russell and Anna were super friendly and had a great attitudes!

Date: 3 months ago

Review №35

Rating: 5

Great food and great service

Date: 3 months ago

Review №36

Rating: 5

Burritos are huge. Tasted fairly good. Service was the best!!!

Date: 4 months ago

Review №37

Rating: 5

Date: 4 months ago

Review №38

Rating: 3

Date: 4 months ago

Review №39

Rating: 5

Date: 4 months ago

Review №40

Rating: 1

I don t usually post bad reviews because I understand that sometimes things happen. However when I see an issue happen consistently that changes things. We used to eat at this location all the time and loved it. However there is one employee in particular that I think may be in leadership of some kind that skimps BIG TIME on your portions. If you want to pay $15 for a monster bowl half full of rice be my guest but that s what you ll get. I can make that at home for 2 cents thank you.

Date: 4 months ago

Review №41

Rating: 2

Freebirds is one of my favorites, but the guy behind the counter, maybe a manager, at the Tyler Tx location definitely shorting people on food, and micro managing his people pretty sure he was counting the pinto beans as the young lady put them in the bowl he made her nervous and created just a weird energy for everyone

Date: 4 months ago

Review №42

Rating: 5

3 males servers pulled the weight while the female sat in the back, after being asked to help she had a horrible attitude to the customers. It was so bad I asked if they were letting her go for that. They said they were stuck with her while she works off her two weeks notice. They worked so hard and took care of the very long line. The guys felt so bad about her behavior they gave us a discount. I feel horrible that they have to endure working with that. We will be back but not for two weeks

Date: 4 months ago

Review №43

Rating: 5

Date: 4 months ago

Review №44

Rating: 5

The FreeBird burrito with brisket is definitely top-shelf. We will surely be back.

Date: 4 months ago

Review №45

Rating: 3

Date: 4 months ago

Review №46

Rating: 5

Love this place always good and clean!!!! Go 2 times a week

Date: 4 months ago

Review №47

Rating: 5

Quality and cleanliness has fallen way down. Staff very friendly. But I hope they get the the food sorted and the place clean. Restaurant smelled like trash, I mean like a dirty trash bin. Food was bland, and options were limited. The presentation of the finished burrito was not good.

Date: 5 months ago

Review №48

Rating: 5

Better than Chipotle!! There I SAID it. No regerts

Date: 5 months ago

Review №49

Rating: 5

Great place to stop by! Burritos are always bussin!

Date: 6 months ago

Review №50

Rating: 4

Date: 6 months ago

Review №51

Rating: 5

All I can say is all the Chipotle fans will find out that Freebirds in my opinion has them beat. Thank you Free birds.

Date: 6 months ago

Review №52

Rating: 5

I wish we had one in my state. Better than chipotle.

Date: 7 months ago

Review №53

Rating: 4

Date: 7 months ago

Review №54

Rating: 5

If you go to Chipoltle instead of getting a bowl from Freebirds, you could possibly be the first human ever with the IQ of a potato. Way better food, similar price, and service that doesnt suck. Im sold.

Date: 7 months ago

Review №55

Rating: 3

First time visiting. Service was good. The food did not live up to the expectations or the prices. I got a steak burrito and it was one of the blandest burritos I ve ever had and I put a good amount of fresh cold toppings on it. Overall it wasn t horrible but it wasn t great either. Chipotle may not have as much of a variety but they make it up in flavor and freshness. Just because there s more choices doesn t mean you re getting quality food. The chips are pre bagged so I doubt they re made in house and I was told the guacamole is made fresh but I have my doubts on that as well. I could be wrong. The staff was very friendly and helpful but the food really wasn t anything to write home about. Lastly the atmosphere was nice and modern but the custom foil decor from what I can assume is from customers is a little tacky and trashy imo. May come back for a second try just to see how the bowl option is but first impressions weren t the greatest.

Date: 7 months ago

Review №56

Rating: 5

Date: 8 months ago

Review №57

Rating: 5

We love it , everything was awesome and excellent service

Date: 8 months ago

Review №58

Rating: 5

Date: 8 months ago

Review №59

Rating: 5

If you can spend money anywhere, just come here! I swear me and my husband came here one day and came back the very next day. Its truly an amazing restaurant. The burrito my husband ordered was the size of his foot, HE WEAR SIZE 13S!!!!! Will definitely come back or order on doordash because it was just amazing quality food, with thorough flavors too.

Date: 8 months ago

Review №60

Rating: 2

This was our first time here and we loved the burritos. While eating we saw one of the line staff spraying something on the line area right infront of the open ingredients. She sprayed this liquid and I could see the mist that went over the salsa trays as she wiped down the counter. After seeing that my wife and I looked at each other and pitched our food and left. All I can hope is that no one gets sick from whatever she was spraying to clean the counter.

Date: 8 months ago

Review №61

Rating: 5

Way better than the competition. Dont waste your time with other burrito chains. This is the one. Parking: Plenty of parking

Date: 8 months ago

Review №62

Rating: 4

Food is normally good

Date: 8 months ago

Review №63

Rating: 5

Date: 9 months ago

Review №64

Rating: 4

Date: 9 months ago

Review №65

Rating: 5

I have made numerous trips to this store for lunch while working. Staff are ALWAYS friendly and understanding even when I have 4 custom orders at a time and have never messed up a single order. Commendable

Date: 10 months ago

Review №66

Rating: 5

Date: 10 months ago

Review №67

Rating: 5

Good stuff

Date: 10 months ago

Review №68

Rating: 5

Date: 10 months ago

Review №69

Rating: 5

Date: 11 months ago

Review №70

Rating: 3

Slow service. Must have been everybodys smoke break at the same time.

Date: 11 months ago

Review №71

Rating: 5

Date: 11 months ago

Review №72

Rating: 2

Date: 11 months ago

Review №73

Rating: 5

Date: 11 months ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

Great food and the service is excellent. Vegetarian options: Very good vegetarian burrito. Food : 5/5 |

Date: a year ago

Review №76

Rating: 5

Employees full of energy and love their jobs and it shows. Great flavor and generous potions wish they had one in az Kid-friendliness: All employees loved their job and seem like friends

Date: a year ago

Review №77

Rating: 5

One big burrito. All I have to say

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 5

First time back in over a year and the new crew and management are knocking it out of the park. If you want delicious food and outstanding service, this is your place! Highly recommended.

Date: a year ago

Review №80

Rating: 5

Haven t been to FB in a decade but Rachel helped me craft an amazing burrito. Super friendly and super delicious. Highly recommend.

Date: a year ago

Review №81

Rating: 2

Good food but the serving sizes have just gotten so small. The tortillas that they used to use for their Halfbird (half sized burrito) is now the size that they use for their Freebird (normal sized) for more $$$ than it used to be. So less food for more cost. I understand food cost is high right now but its pretty sad because this used to be the place to go for burritos. Chipotle it is I guess.

Date: a year ago

Review №82

Rating: 5

This was the first time I had been in there and it was definitely worth it. I got the super monster burrito with a lot of stuff in it and even though it was huge it was still very delicious and stay together even at over 3 pounds. Staff was very friendly and ordering online was very easy. Will definitely be back.

Date: a year ago

Review №83

Rating: 2

Hadnt had Freebirds in a while, and I was near by so I decided to go in. The staff was really nice, but I made it about halfway through my food before my stomach started gurgling and hurting. I knew I had about 5 minutes before I was going to get sick, so I threw away the rest of my meal and quickly left.

Date: a year ago

Review №84

Rating: 5

Best burrito place ever!!! It doesn t get better than this. So many things to choose from to make burritos huge and get super full. Also lots of sauces to add in burrito or just to dip in. The regular sized one is good but the monster is definitely the best to make you stuffed. We just had the regular sizes today but from now on it s always going to be the monster burrito. Also the queso is very good. Inside was very clean and staff are quick and super friendly. Make sure you get the app to get points towards your meals and good coupons to your email. Definitely recommend this place for very good eats!!! Thanks!! Vegetarian options: You can go just vegetarian here Parking: Parking out front and tons on the side Kid-friendliness: Good for all ages Wheelchair accessibility: Easy in and out. Plenty of seating

Date: a year ago

Review №85

Rating: 4

Date: a year ago

Review №86

Rating: 4

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 5

Parking: Great parking Food

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 4

Owner reached out after I just left rating so leaving a full review. Ive loved Freebirds since the first time I ate at the one on Greenville Ave in Dallas. So happy to find one in Tyler after moving back to East Texas. I would say they give Chipotle a run for their money but no comparison. They blow Chipotle out of the water. Dont go there with little appetite, they going to fill you up. Chips and salsa or queso would make great snack if not that hungry. Warning they dont play on amount of food you get. Never had the monster, might have to fast before trying one that size. I usually get a bowl and tortilla on side, recommend the cayenne tortilla. I add so many toppings is hard to wrap and eat as burrito. Its doable but just easier in bowl. Throw in some mixed greens to make it healthy . The cilantro lime rice is delicious, chicken and pork are my favorite meats there. Brisket is good but not worth the price difference to me, as good as the chicken is. Had green chili pork last time and dont remember it being so good might knock chicken from being my favorite. It sounds weird on burrito or bowl but you have to try their BBQ sauce, best sauce they have. Habanero, death sauce, house salsa, tomatillo, and creamy jalapeno are all great too. But try the BBQ youll love it. Dont forget to grab a delectable monster brownie for later, usually too full to eat with meal.

Date: a year ago

Review №93

Rating: 2

Food was barely luke warm. Maybe 2oz of meat on both of our bowls. Save your money and go somewhere else.

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

We go here often for the fantastic service and excellent food. Jess is always fantastic and especially nice, knowledgeable and professional! We will be back to see this sweet girl and get some more fantastic food!

Date: a year ago

Review №98

Rating: 5

Parking: Love it , it was my first time eating there, service was outstanding Recommended dishes

Date: a year ago

Review №99

Rating: 4

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

The guys at freebirds are always pretty cool, their food is on point and they always have a good attitude. The price is in line with the amount of food you get and the quality is better than that of other similar places. I always get the monster burrito and never go hungry. The balance of protein to filler is usually pretty fair and makes for a well rounded burrito.

Date: a year ago

Review №102

Rating: 5

Alina did such a phenomenal job making my burrito and bowl. They were the best combo I ve ever had. She made them with so much love and care it was amazing. Russ also did an amazing job assisting her when needed, Truly amazing service. Jessi was also a key player in providing an a amazing service. I love the environment here. Always a welcoming vibe. I will always continue to stop by anytime I am in town. I LOVE THIS PLACE!!! Vegetarian options: Labeled on menu Dietary restrictions: Everything is labeled Parking: Lots of nice wide spots Kid-friendliness: Very nice kid friendly environment Wheelchair accessibility: Wheelchair ramp right outside

Date: a year ago

Review №103

Rating: 5

Awesome service and yummy food!

Date: a year ago

Review №104

Rating: 5

Good as usual. But Ive always had a bad experience ordering online. Kids eat free on Sunday, so that was cool. Food : 5/5

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 4

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

My husband and I came in today looking for vegetarian options for my husband. Chandler was delighted to help. My husband liked the option too. Juan handled me very quickly without missing a beat on asking me if I wanted everything. If somebody doesn t give Mr. Chandler and Mr Juan a raise I will. They remind me of what Freebirds employees were like when I worked here during the opening.

Date: a year ago

Review №109

Rating: 3

Service and ambiance is really good, however I dont like their food. Chipotle is much better option than this burrito corner.

Date: a year ago

Review №110

Rating: 4

Date: a year ago

Review №111

Rating: 4

Nice people and good food.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

Love the burritos. They are fast and friendly with an easy menu. Choose what you want inside. Love to go on National Burrito Day.

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 4

Date: a year ago

Review №116

Rating: 5

Great food.

Date: a year ago

Review №117

Rating: 5

My family hadnt ever been here so I took them this weekend and they absolutely loved it!!! The food is amazing!!!

Date: a year ago

Review №118

Rating: 1

This is supposed to be a large chip? Complete rip off, and not worth the money.

Date: a year ago

Review №119

Rating: 3

Flavorless. Good service though.

Date: a year ago

Review №120

Rating: 2

First time in 3 years coming to freebirds and tonight was not a pleasant visit. The gentleman that helped us this evening was quite rude and had an Im just ready to leave attitude. I bought a monster burrito and it was made with such disreguard for technique. He made it very sloppily. The other two I bought were perfect, which tells me he just didnt care much for my food as opposed to the others I was with

Date: a year ago

Review №121

Rating: 5

Love this place. Friendly people, amazing food, and family friendly.

Date: a year ago

Review №122

Rating: 3

The service was good and the menu options where good. However I am very taste oriented and unfortunately while not tasting bad, just bland. I had a chicken burrito, with lime rice, sour cream and cheese. I have to say that the low carb tortilla is a great option and tastes good, it s not worth $2 extra. Chipotle hands down has better flavor chicken and rice.

Date: a year ago

Review №123

Rating: 5

Service was amazing, food was delicious 100% recommend to try!

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Date: a year ago

Review №126

Rating: 4

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 3

Date: a year ago

Review №129

Rating: 4

I would ve given it 5 stars but ehhh I ll give it 4 . Ordered a bowl on 2/02/23 and it was DELICIOUS I mean better than chipotle and Fuzzys so I ordered AGAIN 2/03/23 thinking I ll get the same results disappointed on the receipt it had exactly what I wanted but in the bowl it was missing quite a few main ingredients I called and someone told me they ll refund my order in full it ll take 24hrs it s 2/09/23 tomorrow makes a week and still no refund kinda killed that experience for me

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

Great place for a burrito!!!

Date: a year ago

Review №132

Rating: 3

Food was kind of bland and not very warm. Not bad, but I guess I expected more than an upscale Taco Bell.

Date: a year ago

Review №133

Rating: 2

Date: a year ago

Review №134

Rating: 5

I came in and was served by a girl named Makayla, she had the best attitude and was very helpful! She makes great burritos! I really enjoy the service here :)

Date: a year ago

Review №135

Rating: 5

I ordered the monster bowl I hope you have an appetite if you get that bowl. Ya need to stop what your doing an come try freebirds yourself the staff was so incredibly friendly I felt welcomed an appreciated will definitely be coming back Vegetarian options: They have a vegan burrito an a vegan bowl Dietary restrictions: They have low card tortillas and cauliflower rice I never knew you could even do that. Parking: Spacious parking Kid-friendliness: Cool wall murals high chairs Wheelchair accessibility: In stead of a lip where you would have to step up the have a ramp

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 5

Never had a bad thing to say about Free Birds.

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 3

Great food and service

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 5

Great place

Date: a year ago

Review №142

Rating: 4

Not too shabby the green chili pork was juicy and tender. Great customer service! The price was a bit much to me but the so is the size of the burrito so you get what you pay for. 4 out 5

Date: a year ago

Review №143

Rating: 2

Tastes great but dude $20 for a bowl. REALLY REALLY

Date: a year ago

Review №144

Rating: 1

The man who served is seemed irritated with its, and gave no guidance to how the process is after I told him it was my first time. He asked us our choices and when he stand out up, we paid over 47 dollars for 2 burritos and 2 drinks. He did not tell us we were getting anything that cost extra. I was drinking lemonade, and they dumped it after my first serving. The tea was empty, and the general atmosphere just felt uninviting.

Date: a year ago

Review №145

Rating: 3

Husband got a chicken bowl. Serving size is about half of what it used to be. He said selections were very limited. Prices are average but beware servings are small. Food was warm but not hot like expected, and it was eaten within minutes. Taste of the food was good but it needed to be warmer and go back to the old bowl size!

Date: a year ago

Review №146

Rating: 5

What can I say.. Freebirds is way better than Chipotle. Food is always delicious, the service is great as well.

Date: a year ago

Review №147

Rating: 5

Good food good service there people are allways nice nice place to eat

Date: a year ago

Review №148

Rating: 4

Pretty good food and a very cool place cashiers where wonderful but the chips arent that good and if you want a proper amount of meat its pretty expensive Id rather just go to chipotle

Date: a year ago

Review №149

Rating: 5

The food is awesome,every time I go is usually better than before

Date: a year ago

Review №150

Rating: 1

I have never seen a restaurant be so stingy on their chips. This happens to me every time I order food from here. The chips don t even reach the logo of the paper bag. Ridiculous

Date: a year ago

Review №151

Rating: 1

Edit: I ve ordered to go several times, picked up myself or got delivery with UberEats and there s always something wrong with the orders. It s usually always missing part if not all the queso but I keep hoping they get the order right. Food is ok, service is trash. Second time coming inside to pick up a curbside order. They immediately place it on the pick up rack and phone goes to voice-mail immediately no matter the time of the day. What a disappointment. Shouldve gone with Chipotle.

Date: a year ago

Review №152

Rating: 5

The general manager Trey has the best customer service! Tonight I walked in with my mom and son and he 1 not only gave us hot water to warm his bottle with. But he also remade our whole order (which was a lot) because my mom and I put the jalapeño sauce in our order. Fore warning the jalapeño sauce was too spicy lol. He had the best attitude and was so nice to us while my son was crying because he was so tired and, he never once made us feel like we were to much or that we were asking to much of him. He went above and beyond tonight! This is why we continue to come back and eat here.

Date: a year ago

Review №153

Rating: 2

Staff were very hard to deal with and food was just OK. If you want a good burrito with helpful staff, try Fresh.

Date: a year ago

Review №154

Rating: 5

Nachos are always amazing

Date: a year ago

Review №155

Rating: 4

Food was good

Date: a year ago

Review №156

Rating: 5

My first time having the salsa with chips. Burritos are always good.

Date: 2 years ago

Review №157

Rating: 5

Date: 2 years ago

Review №158

Rating: 2

I gave this place 5 stars a few years back, use to be my favorite for years. Has been a few months since coming here. Food was just ok then, but we didnt like their meat chopped so small or over seasoned. Place was pretty clean then. Went in two days ago. 9-21-22, place was empty at dinner time. Could barely eat their food so way over spiced, over cooked. Place was dirty everywhere, even smelled bad. Server acted like he had been there forever but never seen him before. The ice machine had moldy looking crud where the ice comes out. Everything grimey just not cleaned well. They were not very busy, no one was cleaning, all in there looked pretty new and confused. No wonder they had no business at dinner time. Higher Management needs to get in their and straighten it out.

Date: 2 years ago

Review №159

Rating: 5

Amazing check it out

Date: 2 years ago

Review №160

Rating: 4

Date: 2 years ago

Review №161

Rating: 5

Date: 2 years ago

Review №162

Rating: 3

Could have been cleaner and fresher. There were too many workers to be that dirty. Ingredients looked like they were sitting out all day uncovered. Not a good place for vegans, This place reminded me of a cheap chipotle. My friend said his burrito was really good but it was loaded with meat.

Date: 2 years ago

Review №163

Rating: 4

Date: 2 years ago

Review №164

Rating: 5

Best lunch spot

Date: 2 years ago

Review №165

Rating: 1

Put my queso sideways in my bag it spilled all over my order and the wouldnt replace it I just wanted my queso that I paid for replaced and the monster burrito that I got was the same size as the half bird I bought with the same ingredients in it. Staff doesnt care and will not help at all

Date: 2 years ago

Review №166

Rating: 3

The chips that your restaurant gives out now is very bad. Just received an order and the bag literally has enough chips to fill a kids lunch bad of chips. We did not order a kid meal. Utterly ridiculous!

Date: 2 years ago

Review №167

Rating: 5

Date: 2 years ago

Review №168

Rating: 5

Delicious as always!!!

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 1

Order was cancelled, but they still charged me. There is not an easy way to get my money back, but I m trying

Date: 2 years ago

Review №171

Rating: 5

Its decent food

Date: 2 years ago

Review №172

Rating: 4

Date: 2 years ago

Review №173

Rating: 4

Date: 2 years ago

Review №174

Rating: 5

Date: 2 years ago

Review №175

Rating: 4

Date: 2 years ago

Review №176

Rating: 4

Date: 2 years ago

Review №177

Rating: 5

Love this place for a quick lunch. Kinda pricy but good all the same.

Date: 2 years ago

Review №178

Rating: 5

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 3

Date: 2 years ago

Review №181

Rating: 1

Over $45 for 3 people. Im pretty sure we were over charged because they charged 2 extras and we didnt ask for queso or guacamole, or anything double. The bowls were about half full. The service could have been much better. No greeting, they werent busy but the employees were talking amongst themselves and we ruined their chat. The gentleman that charged us was very dismissive and rude.

Date: 2 years ago

Review №182

Rating: 5

Excellent food! Amazing Employees! Looking forward to returning!

Date: 2 years ago

Review №183

Rating: 5

My husband and I love and look forward to lunch at Freebirds! The facility is clean and tidy, but the staff is the best part- ALWAYS so kind and professional!! 10/10

Date: 2 years ago

Review №184

Rating: 5

Date: 2 years ago

Review №185

Rating: 4

Great service. Good food. Enjoyed being able to sit outside with my daughters emotional support animal instead of having to eat in the car. Only issue we had was that there wasnt enough of either of the chicken options. My daughter has to settle for a combo of chicken and steak, and it wasnt even the chicken she wanted. We would have had to wait another 7-8 minutes on the chicken, but my food and her goats food was already done. We will definitely come again, and hopefully she can get her bowl the way she wants it next time.

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 3

Need to either put up signs showing extras or tell people after they ask. Friend spent $23 because of 3 extras and a large drink for a free bird.

Date: 2 years ago

Review №189

Rating: 5

I never heard of Freebirds but walking in it reminds me of Chipotle. A much better version of Chipotle. Customer service was great and the food is awesome. I dont get to Tyler all that often but when I do, I will definitely visit this location again.

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 5

Date: 2 years ago

Review №192

Rating: 5

Always fast..

Date: 2 years ago

Review №193

Rating: 3

Customer service was very polite. Very cool atmosphere. Everything seem to be very clean, especially the bathrooms. The only thing I was disappointed in was the amount of rice and beans compared to all the other items I requested for my burrito. The rice and beans made up at least 85% of my burrito.

Date: 2 years ago

Review №194

Rating: 2

Ehh, it was ok I guess. Nothing spectacular. $34 for 1 burrito, 1 bowl and 2 drinks is pretty steep for ok food. To be completely honest, Taco Bell had better flavor. Most likely won t be back.

Date: 2 years ago

Review №195

Rating: 5

The food is always great and the staff are friendly

Date: 2 years ago

Review №196

Rating: 5

Chandler Sara aiden and Jansen are awesome great food!

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 3

Date: 2 years ago

Review №199

Rating: 5

Russell did a really really good job!!

Date: 2 years ago

Review №200

Rating: 5

Great place to eat!

Date: 2 years ago