About the Company
rating: 3.8
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Categories
- Bagel shop
- Bakery
- Breakfast restaurant
- Cafe
- Coffee shop
Contact Information
Phone: +1 903-509-2929
Website: https://locations.einsteinbros.com/us/tx/tyler/4500-s-broadway-ave?y_source=1_OTA0OTkzNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Address: 4500 S Broadway Ave, Tyler, TX 75703, United States
- Monday: 6 AM–2 PM
- Tuesday: 6 AM–2 PM
- Wednesday: 6 AM–2 PM
- Thursday: 6 AM–2 PM
- Friday: 6 AM–2 PM
- Saturday: 6 AM–2 PM
- Sunday: 7 AM–2 PM
Photos
Reviews
Review №1
Rating: 4
Date: 2 weeks ago
Review №2
Rating: 5
Date: 2 weeks ago
Review №3
Rating: 5
Always great bagels and good hot coffee. You cant go wrong at Einsteins anywhere in the country, thats the beauty of chains. Of course if youre on one of the coasts, find a more authentic bagel shop!
Date: a month ago
Review №4
Rating: 5
Date: 2 months ago
Review №5
Rating: 5
Date: 2 months ago
Review №6
Rating: 5
Date: 2 months ago
Review №7
Rating: 2
Every visit has been a charm. Today though, someone was in a bad mood cause Ive never seen my bagels cut like this and then passed for ok to serve.
Date: 3 months ago
Review №8
Rating: 5
Date: 3 months ago
Review №9
Rating: 1
This place is ridiculous. Waited in drive through 30min For them just to mess up my order.. Not to mention it was cold hopefully the manager will offer a refund instead of a Google apology
Date: 3 months ago
Review №10
Rating: 2
Shell of its former self. Service is usually lacking.
Date: 4 months ago
Review №11
Rating: 2
Over priced and its always a surprise if your order is to your satisfaction... 9 times out of 10 its not. Im done with this place. Good luck
Date: 4 months ago
Review №12
Rating: 1
My sandwich had a hair and they messed up my order twice, they dont put attention because they play to much. My sandwich bearly had any avocado, i requested thin but it wasnt. it was terrible I doubt ill be back
Date: 4 months ago
Review №13
Rating: 4
Date: 5 months ago
Review №14
Rating: 5
Date: 5 months ago
Review №15
Rating: 5
Date: 5 months ago
Review №16
Rating: 2
I must have had high hopes . It was blah . Prices kinda high . Service was good . Food was just ok .
Date: 5 months ago
Review №17
Rating: 5
Date: 5 months ago
Review №18
Rating: 5
Date: 5 months ago
Review №19
Rating: 5
Date: 6 months ago
Review №20
Rating: 5
Date: 6 months ago
Review №21
Rating: 5
Date: 7 months ago
Review №22
Rating: 2
Date: 8 months ago
Review №23
Rating: 4
Drive thru was down so had to go in
Date: 8 months ago
Review №24
Rating: 5
Nice friendly folks. Prompt service. Good place for small group meetings to catch up.
Date: 8 months ago
Review №25
Rating: 1
Date: 8 months ago
Review №26
Rating: 1
Got to Einsteins this morning about 6:50. As the store doesnt open till 7am, I noticed only one car parked on the side and thought surely they were going open soon. I noticed that there were other customers arriving and waiting for opening. At 7:06 it appeared that the employees arrived with no intention of trying to hurry and get the store open. I usually find that the store is opened at 7 with coffee and bagels ready. I observed no bagels in the case and the coffee urns not there. Agreeing with the other customers, its not worth supporting such a store that lacks consideration for their customers. Bye.
Date: 8 months ago
Review №27
Rating: 1
Hard to tell about the food this morning. Arrived at 7am, when the business is supposed to be open, and nobody is here. The bagle display is empty and it appears nothing is ready to go. The staff arrives about 5 after. I was leaving at this point. I like hot bagels in the morning and the group I meet with Likes Einsteins. However the staffing of this location is a major issue.
Date: 8 months ago
Review №28
Rating: 5
We stopped by here today at 2:50pm, not realizing they were closing at 3pm. We were just looking for coffee and a snack since we skipped lunch. The employees happily took our order and thanked us for stopping by. We appreciate the fact that they were kind even though they were trying to close up shop. The coffee and food were both fresh and yummy, they had already thrown out the eggs so he gave us extra brisket on the sandwich. We actually enjoyed the coffee and food here more than Starbucks! We will definitely be stopping by again.
Date: 10 months ago
Review №29
Rating: 1
Every time I order and pay EXTRA for more cream cheese it s the same exact amount if not LESS than normal. Done trying that! What s wrong with you??? *Edit two weeks later: I did what the reply comment below said (on website) and nothing happened.
Date: 10 months ago
Review №30
Rating: 5
Date: 10 months ago
Review №31
Rating: 1
What kind of business has a locked bathroom that you have to ask a worker for a key for and prove you re a paying customer before being allowed you use? How pathetic and greedy can you possibly be?
Date: 10 months ago
Review №32
Rating: 5
Date: 10 months ago
Review №33
Rating: 5
Texas brisket egg sandwich is outstanding
Date: 10 months ago
Review №34
Rating: 3
Date: 10 months ago
Review №35
Rating: 5
Everything was great. My husband was happy about the bagels I brought home a for a surprise for him as well
Date: 10 months ago
Review №36
Rating: 5
Excellent food and great service!
Date: 11 months ago
Review №37
Rating: 5
Love love love their sesame nova bagel
Date: 11 months ago
Review №38
Rating: 5
Excellent bagels, great staff
Date: a year ago
Review №39
Rating: 5
Date: a year ago
Review №40
Rating: 2
Date: a year ago
Review №41
Rating: 4
Kinda pricey but great food!!!
Date: a year ago
Review №42
Rating: 5
Very friendly staff. Quick service. It is very convenient to have the drive thru.
Date: a year ago
Review №43
Rating: 2
Came here to study. The sticker on the door says Free Wifi yet the wifi didn t work and the staff was not helpful. Left to go somewhere else.
Date: a year ago
Review №44
Rating: 5
Date: a year ago
Review №45
Rating: 5
I came to Town for training and I stopped for bagels... The power was out. But they still served with a smile and fast
Date: a year ago
Review №46
Rating: 1
Can you really call this place a restaurant? Most times I come in here for a bagel and just end up standing around - Sometimes a person (who clearly wishes I would leave) will take my order, sometimes I just walk away and find something else to eat. I guess a 50/50 chance for a bagel is better than no chance at all. In the latest example of hostilities directed at their customers, this place is locking their bathroom! Was there really such a problem with non customers using the restroom that the idea of inconveniencing actual customers presented a compelling value proposition? I expect this pad site to be vacant and up for lease soon.
Date: a year ago
Review №47
Rating: 1
My wife came in to get two bagels and three doggy bagels but ended up with the poppy seed bagels for some reason. It took the staff 30 minutes just to get this together and they still screwed it up!! Ive been to this location several times and have trouble almost every time.
Date: a year ago
Review №48
Rating: 4
Date: a year ago
Review №49
Rating: 4
Favorite morning stop.
Date: a year ago
Review №50
Rating: 5
Date: a year ago
Review №51
Rating: 5
Ordered the All-Nighter Egg Sandwich through Door Dash and it was phenomenal, will be returning
Date: a year ago
Review №52
Rating: 3
Yummy, but pricy for the size of the bagels.
Date: a year ago
Review №53
Rating: 1
Website is absolutely worthless wanted to see what you offered and definitely wont have that information after looking at the website but the reviews explained all I needed I wont be going Well I was talked into going today what a horrible mistake the stench was so horrible I could barely stand it I was second in line and it took 15 minutes before I got to order the lady in front of me got a single bagel cold nothing else I got 2 chocolate chip bagels and another sandwich thing the bagels were HORRIBLY STALE OMG they were so tough and dry I couldnt eat them without soaking them in coffee but the burned onion bits and garlic bits that were all stuck to the bottom made it worse than anything else Ive ever had in a bagel shop so combined with the stench of the building the extra slow motion the people are working at and then the age and the sorry looking skinny runt flat bagels that I was given I will be contacting some inverters I know that actually own several uncle Harrys bagel shops I think I will be a rich man by simply opening up a bagel shop that makes a good fresh bagel
Date: a year ago
Review №54
Rating: 3
Date: a year ago
Review №55
Rating: 5
Fast and friendly. Love the fresh begals
Date: a year ago
Review №56
Rating: 5
Date: a year ago
Review №57
Rating: 5
I love there bagel and the hazelnut coffee..
Date: a year ago
Review №58
Rating: 5
Date: a year ago
Review №59
Rating: 1
My mother in law orders from Einstein s at least 3 times a month. I always order the Texas Brisket Egg Sandwich because it tastes delicious, but every time I get it I swear the quality of the sandwich gets worse and it is extremely disappointing. This morning, my mother in law ordered again, and I opened my sandwich to probably no more than a teaspoon of brisket on my sandwich. I am EXTREMELY disappointed, and if this is the type of product you guys are going to be putting out, you should seriously do better. This is absolutely ridiculous and not worth the money.
Date: a year ago
Review №60
Rating: 5
Best bagels in the area. Better than any found in grocery stores in the area.
Date: a year ago
Review №61
Rating: 2
Date: a year ago
Review №62
Rating: 5
I have never really eaten here, but WOW!! Fast service. Friendly faces. Tasty Turkey.
Date: a year ago
Review №63
Rating: 1
Placed a mobile order at 12:10pm for pickup. Drive 13 miles to pickup the order and I m told they are completely out of food. Would have been nice to be contacted letting me know this before driving all that way. Additionally, there s no excuse to be completely out of food 2 hours before close. Seems like poor planning and lack of effort on the staffs part.
Date: a year ago
Review №64
Rating: 5
Date: a year ago
Review №65
Rating: 4
Chorizo burrito is very good and fresh
Date: a year ago
Review №66
Rating: 5
Great place to eat and friendly young ladies
Date: a year ago
Review №67
Rating: 2
We were there a little after 10:00am. Sandwiches were good. Disappointed that the breakfast blend and flavored coffee were out. We ate and left, still no coffee.
Date: a year ago
Review №68
Rating: 5
Date: a year ago
Review №69
Rating: 2
Well everyone is nice in Cafe.. but they lack in the way you get jipped on your order..your getting small bagels which are tasty but they arent very generous with the cream cheese they literally rub abit on your bagel and geeZ its a little ..We definitely arent in New York where bagels are huge and boy the hit you w that delicious abundance of cream cheese and whats up with the bacon they take a slice and break it into four for your bagel,,,the six cheese bread was delicious though!
Date: a year ago
Review №70
Rating: 5
So good every time
Date: a year ago
Review №71
Rating: 4
Thanks for the answer. If you want to know the only reason yall didnt get a five star is, its a little messy and the air conditioner sleeves look really bad. Oh and the serve yourself coffee dispensers were miss labeled very badly. Dark roast was hazelnut, the caffeine less coffee was medium. Also who calls decaffeinated caffeine less. And hazelnut was dark roast. But otherwise it was a good experience
Date: a year ago
Review №72
Rating: 5
I love having breakfast here everytime.
Date: a year ago
Review №73
Rating: 1
RACIST and terrible customer service! They dont even deserve 1 star. DO NOT RECOMMEND.
Date: a year ago
Review №74
Rating: 5
Friendly and food is awesome!
Date: a year ago
Review №75
Rating: 3
I love their food but DANG!!! I m writing this as I have been sitting waiting to get to the window to pay for my food and we are LITERALLY going on 21 minutes!!!!
Date: 2 years ago
Review №76
Rating: 4
Food here is good. I love their vanilla hazelnut coffee and creamer.
Date: 2 years ago
Review №77
Rating: 5
Good bagels, hot coffee, and friendly staff!
Date: 2 years ago
Review №78
Rating: 5
Delicious! My 1st time trying, I expected a tough bagel like Ive had in the past from a package.. this was really very good! I had a bagel with egg,cheese and avocado.
Date: 2 years ago
Review №79
Rating: 1
Ordered through door dash extra toasted and this is what I got..I took a bite and thought maybe I could handle it because I m at work and I m starving! I ve never had an issue before but who would send out something like this?
Date: 2 years ago
Review №80
Rating: 5
Date: 2 years ago
Review №81
Rating: 1
The most frustrating catering experience Ive ever had. After being told several times over the phone that the driver was pulling in now to our location, he never showed. We eventually had to meet the driver 4 miles away from our location to pick up the food, which arrived an hour after our event started. It took several weeks to get a manager over the phone, and they refused to refund any of our money, even the delivery fee. All they offered was a 15% discount on our next order and to waive the next delivery fee. Will definitely not be ordering from them again.
Date: 2 years ago
Review №82
Rating: 2
Well this my first time my wife and I went there and I did not like the service. First off we asked if they had gluten free bagels and they said no which was fine. When we asked if they offered dairy free options they said no and when she listed what kinds of milks they had she mentioned almond and silk. So kind of rude about it but just to let everyone know they charge .80 cents for a non dairy milk which is a lot. So we not happy with the serve also not enough gluten free options. Update 9/2/22 This place has not changed except the price of items but it has gotten a bit worse. I have been here for about 2 hours and when I first got here the coffee was not fresh and the milks were not filled up. Now two hours later none of the staff refilled anything. This is something that bothers me. Also the lack of soda options is displeasing because there are only three choices to choose from which there should be 6. I do not know when the next time I will be coming but not for a while. The place needs to get their act together and do better like Panera bread.
Date: 2 years ago
Review №83
Rating: 3
Usually very good. Every now and then if they sont have ingredients they just wont tell you and put together a lacking item. Ordered a breakfast burrito and only got the tortilla, meat, and egg. It was supposed to have much more. Hardly worth the price if you dont get what you order or are even told theyre out of certain ingredients.
Date: 2 years ago
Review №84
Rating: 5
Very delicious and a very clean atmosphere.
Date: 2 years ago
Review №85
Rating: 5
Awesome service!!
Date: 2 years ago
Review №86
Rating: 5
Date: 2 years ago
Review №87
Rating: 1
Staff were rude, lying and generally just didn t care.
Date: 2 years ago
Review №88
Rating: 5
Best bagels around and plenty of varieties to choose from.
Date: 2 years ago
Review №89
Rating: 1
The most INCOMPETENT people in the world work here!
Date: 2 years ago
Review №90
Rating: 1
I went in late today after the breakfast rush. I went to the bathroom to wash my hands, came back out and waited five more minutes. Nobody ever waited on me. I put my Asmir back in the cooler and went back to Mineola bagel - less.
Date: 2 years ago
Review №91
Rating: 4
Stopped by early in the day and had breakfast. Food was ok, nothing exceptional. Service was mid level. The store looked in dire need of a renovation. It doesnt look like it has been touched in over 20 years.
Date: 2 years ago
Review №92
Rating: 5
Date: 2 years ago
Review №93
Rating: 5
Great food. Excellent customer service. Memorial day with 2 people working but you would have never known it. They had every thing running smoothly as though there was a complete crew. They had bright smiles the entire time too. Great service
Date: 2 years ago
Review №94
Rating: 1
Store was dirty and staff not friendly at all. Ordered 2 lunch sandwiches which menu indicated came with chips. Then was told there were no chips but it was the same price. Asked for a drink in exchange for the 2 chips that I paid for and didn t receive and manager was rude. Advertising clearly said it came with chips but manager said it was the same price with or without chips. Manager who took order seem inpatient with my daughter while she was trying to order. Very disappointing experience
Date: 2 years ago
Review №95
Rating: 5
Be sure to call ahead if you wish the largest selection. Bagel flavors sell out very quickly here!
Date: 2 years ago
Review №96
Rating: 3
Date: 2 years ago
Review №97
Rating: 5
Excellent food, always over priced. I will be back
Date: 2 years ago
Review №98
Rating: 1
Came in on Mothers Day 5/8/2022 12:20 pm not busy at all no one at the register or window to take our order. Tried three times to get the person who puts your order togethers attention he s was too busy to acknowledge me because he was talking to a woman on his phone via his earbud finally I had to raise my voice a bit to get his attention and all he could say was the order counter is over there and I said yes but there s no one there he said she was busy and I said doing what !??? Finally she showed up to take our order. We drive an hour away to come is it to much to receive proper service. I d understand if it s busy that service may be slower ( no one should be on their phone while working on personal business) but NOT because someone feels their personal phone call us more important that s unacceptable. Now just heard my husband having to ask that same person that he d appreciate it he would fix his bagel and know all the guy had to do was put the bagel through and toast it, SERIOUSLY!!!! Worst service ever. Finally got our bagels but note the guy was still on his phone as he handed the 4 mind you toasted bagels and he didn t even have to put schear on them as we bought a container ourselves. HE wouldn t do our bagels the lady finally had to come over and do it for us. EPIC FAIL
Date: 2 years ago
Review №99
Rating: 4
Date: 2 years ago
Review №100
Rating: 4
First time here and it wasnt too bad. The prices are fair and the food is tasty.
Date: 2 years ago
Review №101
Rating: 5
Love the cinnamon rasin bagels and their signature brand Caribou coffee.
Date: 2 years ago
Review №102
Rating: 5
My mother loves this place and service is definitely improving. Thanks Sarah
Date: 2 years ago
Review №103
Rating: 4
Date: 2 years ago
Review №104
Rating: 5
Wish one was closer to me. Always good bagels.
Date: 2 years ago
Review №105
Rating: 1
This store is always incredibly dirty but the food normally tastes amazing. Well I ordered from this location this morning and this is what my egg looked like. Absolutely disgusting. Who serves someone a rotten egg..
Date: 2 years ago
Review №106
Rating: 5
Date: 2 years ago
Review №107
Rating: 5
Great bagels. Really like the ancient grain bagel. Five stars. I miss the blueberry shmear. Wish it would return.
Date: 2 years ago
Review №108
Rating: 1
Not worth the hype at all. This was my first and last time trying this chain. The sandwiches are low quality and pricey. I waited 18 minutes in the drive thru to pick up my mobile order, just to be told I had to go inside for that. Then discovered that my order was missing an item that was out of stock, but nobody was going to be bothered to inform me of that so I could at least get a refund, because you will not be refunded in the app.
Date: 2 years ago
Review №109
Rating: 1
Half the menu was unavailable. How is it still in business...
Date: 2 years ago
Review №110
Rating: 5
Date: 2 years ago
Review №111
Rating: 4
Date: 2 years ago
Review №112
Rating: 2
Only reason why it gets 2 stars is because atleast the food was decent. Other than that, staff did not pay attention to what we wanted at all and for the price, they were out of most stuff ; so we could only pick from about 4 items. It s just not worth it. Portions were extremely small and their chai latte was terrible for almost $5. Definitely not coming back.
Date: 2 years ago
Review №113
Rating: 2
Small bagels, overpriced and lackadaisical staff. 2 start because the bagel tasted good but it was also not the one I ordered.
Date: 2 years ago
Review №114
Rating: 3
Love their bagels...hate their drive thru service. Person ahead with big order waiting at drive thru window while others with small orders are stuck in line. Then when I do get my bagel, 20 minutes later, its cold and wrong.
Date: 2 years ago
Review №115
Rating: 5
Great customer service and was able to utilize my birthday reward
Date: 2 years ago
Review №116
Rating: 4
Date: 2 years ago
Review №117
Rating: 1
Been here twice. It was We dont have any bagels the first time. i guess they didnt tell you were out of egg/cheese after I already paid, the second time. Im apalled theyre still in business with the incredibly repulsive attitudes of the employees.
Date: 2 years ago
Review №118
Rating: 4
Date: 2 years ago
Review №119
Rating: 5
Absolutely the worst service from the sweetest staff. It cancels itself out......great bagels....and I lived in NYC for 30 years.
Date: 2 years ago
Review №120
Rating: 5
Always like their bagels I love the shmears and the prices are good too
Date: 2 years ago
Review №121
Rating: 5
Date: 2 years ago
Review №122
Rating: 1
Waited 30 minutes to get to their drive thru speaker just for them to tell me their system is down and when I asked them what they meant. The cashier got an attitude. Seems like an authority/managerial issue. Probably not coming back anytime soon. Sucks because I really do like the food. Oh well, theres always Panera.
Date: 2 years ago
Review №123
Rating: 5
Great food and amazing coffee
Date: 2 years ago
Review №124
Rating: 1
Rude employees. I was being waited on while telling the employee what I wanted an gentleman came in to pickup his order and the employee left me and waited on him and then turned around to fill an drive thru order and never came back. One of the employees making food told me she had customers before me which I was the only standing there trying to fill my order so I told them I am out. Will never go there and wouldnt tell anyone else to go there.
Date: 2 years ago
Review №125
Rating: 5
Date: 3 years ago
Review №126
Rating: 5
Date: 3 years ago
Review №127
Rating: 5
Date: 3 years ago
Review №128
Rating: 2
Bagels are good but employees don t listen order completely wrong. 9/22/21 at 8:15am. No vanilla in my Vanilla Latte. No Mayo on my bagel sandwich and no cheese on my husbands bagel. My bagel was priced to high and my husbands priced to low. Got the same thing yesterday and the total bill was 2.00 cheaper today. I d rather pay more and have the order correct.
Date: 3 years ago
Review №129
Rating: 5
Date: 3 years ago
Review №130
Rating: 1
Employees was extremely rude while taking my phone order. The manager Brian was nonchalant about the behavior. Another employees named Scarlett looked directly at me while telling the Manager the story and laughed multiple times. One i informed him of the behavior he basically ignored it and brushed it off. Ive been going to Einstein since I moved to the area a while ago and I extremely disappointed with the service or lack there of.
Date: 3 years ago
Review №131
Rating: 2
Food good but the lack of people causes 20 min waits just to order so bring a chair and a thick book to pass the time. The cashier so slow they made the breakfast before should take the money
Date: 3 years ago
Review №132
Rating: 5
Date: 3 years ago
Review №133
Rating: 5
Date: 3 years ago
Review №134
Rating: 5
Who knew you could do so much with a bagel? Great sandwiches!
Date: 3 years ago
Review №135
Rating: 5
Date: 3 years ago
Review №136
Rating: 5
Absolutely love this place!!!!
Date: 3 years ago
Review №137
Rating: 5
Ok coffee, good breakfast, reasonable prices, food service.
Date: 3 years ago
Review №138
Rating: 1
The only way to avoid being disappointed is to just get a bagel with cream cheese. Both my wife and I have been disappointed at least the last 3 times. I always want it to be better and give it another chance but they always mess things up. They are also out of nearly every kind of bagel when we go so go early if you want any choice. I really wish this place was better because I love good bagel places.
Date: 3 years ago
Review №139
Rating: 4
Had to leave early because they close at 3pm
Date: 3 years ago
Review №140
Rating: 1
Only giving one star because you have to chose a star otherwise would get zero stars. The absolute worst service in a restaurant. Rude employees that were enjoying conversation and joking among themselves while customers stood there. Will never go back and don t recommend anyone visit here.
Date: 3 years ago
Review №141
Rating: 1
It was a long list of bad. Let me know when you are under new management.
Date: 3 years ago
Review №142
Rating: 5
Date: 3 years ago
Review №143
Rating: 5
Good bagels!
Date: 3 years ago
Review №144
Rating: 2
I have really tried to like this place, but its not worth the price tag. My latte tasted burnt and wasnt even mixed together. For $5 a cup, it should at least be mixed together. Is that too much to ask? The food is hit or miss. Sometimes the sandwiches are good, and sometimes its a cobbled together half burned mess.
Date: 3 years ago
Review №145
Rating: 5
The best bagel Ive ever eaten
Date: 3 years ago
Review №146
Rating: 5
Enjoyed the Everything bagel.w salmon cream cheese. Looking forward to trying something else next trip!
Date: 3 years ago
Review №147
Rating: 1
Bad service,waiting an hour for 12 bagels
Date: 3 years ago
Review №148
Rating: 5
The folks at the drive-through just cheer us up every morning. And, omg! Love the specialty bagels- all flavors! BUT....Just really ADORE the morning drive through people. Theyre amazing!
Date: 3 years ago
Review №149
Rating: 5
Its refreshing to try somthing other than the same old pancakes,waffles .I had the brisket, egg and cheese with a really creamy chipotle sauce. It was fresh hot and very flavourfull.
Date: 3 years ago
Review №150
Rating: 5
Date: 3 years ago
Review №151
Rating: 1
My wife and I have been patrons here since 2016. Over the years this establishment has rapidly declined. The once attentive management and crew who ALWAYS got your order correct and CARED if it wasn t has been replaced with an apathetic staff. In the past 10 consecutive visits our order has been correct ZERO times. When brought to ,whoever is the new manager of the week is, they fix it by handing YOU the ingredient they forgot in a bag and you have to assemble it yourself. This is the last time I will give them my business. The tables are always filthy, the place is ran by kids and have zero customer service.
Date: 3 years ago
Review №152
Rating: 1
Been coming here long time and past 8 months my order has been wrong every time. They have corrected my order. And today when I asked who the owner was I was not given the information and was laughed at and told who the manager and shift lead was. This place for the money is falling apart. Used to be run very smoothly now just bunch a kids new people each time, was told it s is hard to keep staff..... well then do something . Pay them more train them better, give them more hours. But to spend my hard earned money and my order always be wrong and then laughed at. Is not okay. We will not be coming back. There you go Einstein s loosing business if you don t make some serious changes. I will be telling everyone I know in industry
Date: 3 years ago
Review №153
Rating: 5
Date: 3 years ago
Review №154
Rating: 5
These guys are the BEST!!!! They work hard and are very nice! Place is usually busy but worth the short wait
Date: 3 years ago
Review №155
Rating: 5
Very fast service No long waiting Excellent service Great atmosphere to hang out for studying or even small business meetings
Date: 3 years ago
Review №156
Rating: 5
Date: 3 years ago
Review №157
Rating: 3
Always enjoy the chai, coffee and nibbles here. Unfortunately, the staff needs far more training when it comes getting product out and in the hands of a virtually empty store. Also, the restrooms are dirty, there are absolutely NO paper towels or anything to wipe you hands with after washing them,.which bega the question as to what the staff does afterwards. Trash needs to be attended to as well.
Date: 3 years ago
Review №158
Rating: 5
My for breakfast was wonderful, and delicious. I will definitely be back the service was excellent as well.
Date: 3 years ago
Review №159
Rating: 5
Jalapeno and Cheddar Cheese Bagel with Jalapeno Cream Cheese is so good!
Date: 3 years ago
Review №160
Rating: 4
Out of most of their bagels, but still fast friendly service.
Date: 3 years ago
Review №161
Rating: 5
Excellence
Date: 3 years ago
Review №162
Rating: 5
Date: 3 years ago
Review №163
Rating: 5
Date: 3 years ago
Review №164
Rating: 1
Horrible. 25 minutes in drive-through. Still not at window.
Date: 3 years ago
Review №165
Rating: 1
We ate here to day, and were expecting to have a great breakfast bagel, as we had once had not that long ago. It was awful, to say the least. We ordered the egg, bacon and cheese bagel. We asked for it to be toasted. It was not. There was no butter or any spread on it. The cheese was cold, not melted. The egg way over cooked and the bacon limp and undercooked. I will not be dining in at this location again. You lost me as a customer.
Date: 3 years ago
Review №166
Rating: 5
Soooooo good
Date: 3 years ago
Review №167
Rating: 5
Date: 3 years ago
Review №168
Rating: 5
Date: 3 years ago
Review №169
Rating: 5
Great service.
Date: 3 years ago
Review №170
Rating: 5
Date: 3 years ago
Review №171
Rating: 5
I eat here about twice a week. Love their breakfast bagels and the friendly staff
Date: 3 years ago
Review №172
Rating: 4
Date: 3 years ago
Review №173
Rating: 5
Date: 3 years ago
Review №174
Rating: 1
Hours say 6 AM on Saturday. But if you arrive at 6:45 AM on Saturday they are not open or answering the phone.
Date: 3 years ago
Review №175
Rating: 5
Good as usual
Date: 3 years ago
Review №176
Rating: 5
My favorite place in tyler to eat bagels! I am in love with them i have to stop everytime I go!
Date: 3 years ago
Review №177
Rating: 3
Date: 3 years ago
Review №178
Rating: 3
OK. a Californian liberal refuge. Sandwiches are somewhat bland...whadyaexpect?
Date: 4 years ago
Review №179
Rating: 5
That day was Good!! Cashier waa Friendly!!
Date: 4 years ago
Review №180
Rating: 5
Love their lox and cream cheese!
Date: 4 years ago
Review №181
Rating: 3
Date: 4 years ago
Review №182
Rating: 4
They could have used an extra hand this morning.
Date: 4 years ago
Review №183
Rating: 3
Awesome food and drinks. A bit overpriced.
Date: 4 years ago
Review №184
Rating: 5
Love th bagels and smears there
Date: 4 years ago
Review №185
Rating: 5
One of my favorite breakfasts. Jalapeño chedar bagel with halapeno salsa smear!
Date: 4 years ago
Review №186
Rating: 2
A good bagel is a good bagel and the lox is fantastic, but things have been sliding. This morning we got a box of sliced, the schmear was left totally out, and several were sliced unevenly leaving crescent halves. I hope to see things pick back up, between some menu changes and this its losing appeal.
Date: 4 years ago
Review №187
Rating: 5
The bagels were hot and fresh. The coffee was nice and strong what I needed.
Date: 4 years ago
Review №188
Rating: 5
Wonderful bagels!!
Date: 4 years ago
Review №189
Rating: 4
Date: 4 years ago
Review №190
Rating: 5
Called for takeout this am. Things went flawlessly. Great bagels and service. Picked up to go at drive thru. Quick and easy.
Date: 4 years ago
Review №191
Rating: 5
It was my first time in today, I was ordering for the restaurant I work at. I was very pleased with how Brandy helped me around! She was very polite and quick on her feet. I asked her to pick my bakers dozen and we are all very happy with them! I will be returning because of customer service alone. (Not to mention the yummy breakfast!)
Date: 4 years ago
Review №192
Rating: 5
Is was nice...tasty
Date: 4 years ago
Review №193
Rating: 5
Date: 4 years ago
Review №194
Rating: 5
Good bagel place my family and I enjoy. Get there early for the best selection.
Date: 4 years ago
Review №195
Rating: 5
Date: 4 years ago
Review №196
Rating: 5
Date: 4 years ago
Review №197
Rating: 3
Food was great, but they have the worst Chai Tea Latte in town. It taste a normal latte with a dash of chai flavoring. So I cant Suggest the chai, but the rest of it is pretty good.
Date: 4 years ago
Review №198
Rating: 3
Good bagels customer service was iffy.
Date: 4 years ago
Review №199
Rating: 5
Date: 4 years ago
Review №200
Rating: 5
Date: 4 years ago