About the Company
rating: 3.6
Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Categories
- Fast food restaurant
- American restaurant
- Breakfast restaurant
- Chicken restaurant
- Dessert restaurant
- Hamburger restaurant
- Meal delivery
- Mexican restaurant
Contact Information
Phone: +1 713-944-1849
Website: https://locations.jackinthebox.com/us/tx/south-houston/1503-spencer-hwy?utm_source=google&utm_medium=local&utm_campaign=google-local
Address: 1503 Spencer Hwy, South Houston, TX 77587, United States
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Photos
Reviews
Review №1
Rating: 1
Terrible place to be attended in, the employees are so cruel to you, and they act like the food is being taken out of there paychecks. Terrible place, the manager or employee was terrible towards us for no reason being stressed out of his mind, to me and my mom and he proceeded to yell and say outrages things. Even others were complaining and said they wouldn t ever return, if it was possible I would have given it 0 stars cuz they don t even deserve a 1 star.
Date: a day ago
Review №2
Rating: 1
Its Jack In The Box thats there in Spencer Manager is a bad Manager or I dont know what he was he was an Indian and he treated me and my daughter very badly thinking that one is going to ask for credit one is going to buy not to ask for credit very bad experience there and thats why I give it a zero
Date: a day ago
Review №3
Rating: 5
The manager Jesus really knows how to take care this store his people are well trained and run a place to eat.
Date: 5 days ago
Review №4
Rating: 5
Got what I paid for, within 10 minutes.
Date: a week ago
Review №5
Rating: 2
Just moved in the area and this is the nearest location near me. Every time I go, I have to wait around the side for my order. They never have it for you at the window. Sometime there will be 5 cars without orders and we are all waiting in the parking lot. They are polite but slow
Date: a week ago
Review №6
Rating: 5
Its Jack In tha crack
Date: a week ago
Review №7
Rating: 4
Date: 2 weeks ago
Review №8
Rating: 1
You guys forgot half my meal. Thanks.
Date: 2 weeks ago
Review №9
Rating: 1
Date: 2 weeks ago
Review №10
Rating: 2
Date: 3 weeks ago
Review №11
Rating: 5
My favorite place I love the Oreo milkshake
Date: 3 weeks ago
Review №12
Rating: 1
If I can give this place no stars I would I went thru the drive thru and the cashier JAYDA was just so rude was not welcoming I felt rushed when asked if everything was in the bag she replied yea she closed the window and I looked thru my order to assure everything was correct she opens the window back up as if we were a bother I asked if she was ok she replied I m great in a rude tone when I told her she was being rude she loses the window on is again the manager on duty saw the whole thing and we literally waited a few min before she even came to acknowledge us I asked her if she let her employees treat customers like that and she replied she did nothing and Jayda rolled her eyes saying she treats everyone like that I told the manager she shouldn t be speaking to customers if she can t be welcoming and even the manager slammed the window on me and walked away they refused to give me anyones name I got Jayda s name off my receipt DONT COME HERE!!!
Date: a month ago
Review №13
Rating: 2
I got A Jumbo Jack combo which the beef had an off taste. I dont believe it is 100% beef. If it is 100 % beef then it was old meat. I didnt get sick from it but was not tasting good. The French fries are cut too thin and are too dry tasting as a result.Also my tea tasted like it had a table top cleaner in it. The middle aged woman was rude and mad when I told her. Im not going back
Date: a month ago
Review №14
Rating: 1
Manager tonight was so rude to a man there and cussing at him and she was frustrated from that and gave me a stank attitude and I waited 33 min for one meal. Not even a thanks or we will have your order right out. Just looked at me like I was a bother. Glasses, curly hair. Skinny, manager
Date: 2 months ago
Review №15
Rating: 5
Date: 2 months ago
Review №16
Rating: 2
The food is amazing just the service the skinny white lady thats working there has a serious attitude theres no emotion just a dull face they told me that the restroom wasnt working which i understand i went in the next day the restroom was open with no sign in the front so i assumed that it was fixed i didnt even go in to use it I went in to make a call then the lady comes out saying that im banned from being there and that if I came back that they were gona call police idek what to say other that its unfair jack in the box employees seem to not be happy people
Date: 2 months ago
Review №17
Rating: 1
We were missing most of our food we stopped here to feed our siblings and they proceeded to tell us that we didnt order them we spent 80$ and were missing about 35$ worth of food the drive thru lady called us liars mind you this is after 2 days in the heat after the hurricane we just wanted a decent meal to relax a little after the tragic event
Date: 2 months ago
Review №18
Rating: 1
Date: 2 months ago
Review №19
Rating: 5
Date: 2 months ago
Review №20
Rating: 3
Menu priced items are not the real price false advertisement#5 I go to pay, and its not the same price. I wouldve known that I wouldve purchased something else. I couldve got a #4 for way cheaper, or I think maybe they upcharge you on that one, too. The burger was small and not worth it either.
Date: 3 months ago
Review №21
Rating: 1
I went in this evening. You cant get to the register because a table block it. The ceiling is missing with water dripping. The manager (Maggie/Maria) on duty was very rude to us, and her team. Not sure how she is a manager. This is not what you expect in a customer service environment. I will.make sure I WILL NEVER COME HERE WHEN SHE IS WORKING. Maybe just have go to the one on college in South Houston. NEVER experienced that there. Please get rid of this Maggie lady!!
Date: 3 months ago
Review №22
Rating: 5
Service and environment was great, my fries and spicy chicken was not though. Both harder than my algebra class in high school. Maybe I didnt apply myself still love you Jack n the Box
Date: 3 months ago
Review №23
Rating: 5
Great friendly people
Date: 3 months ago
Review №24
Rating: 5
Very good
Date: 4 months ago
Review №25
Rating: 2
This place is not good service is terrible here
Date: 4 months ago
Review №26
Rating: 1
This location is the worst location I have ever been to! Waited 30 mins for 2 burgers.
Date: 4 months ago
Review №27
Rating: 4
Date: 4 months ago
Review №28
Rating: 1
Nearly impossible to get a person to take my order. Always waiting forever
Date: 4 months ago
Review №29
Rating: 5
I like it a lot
Date: 4 months ago
Review №30
Rating: 1
Update 5/3/25 11:50pm Not sure why you can order something one day then the very next day they don t sell it but on line says they do. It shows they have a small Box popcorn chicken combo I ordered it on Thursday. When I went to order it on Friday now they don t have it in a combo. Please hire competent people or at least train them correctly. It s fast food not rocket science. We started coming to this one because the one on Pasadena Boulevard doesn t follow food serve. So we drive to this one just to get the tacos I ask for no lettuce they had lettuce on them. I got the spicy chicken sandwich and it was the driest chicken and parts of it were so hard I could not eat them. I also ordered some was supposed to be pumpkin croissants. There was very little filling and they were burnt. We went at 11:15 at night. It was super slow, so I m not sure why the food was so trash. I took pictures but it s not letting me post them here.
Date: 5 months ago
Review №31
Rating: 5
Date: 5 months ago
Review №32
Rating: 5
Date: 5 months ago
Review №33
Rating: 3
Date: 5 months ago
Review №34
Rating: 1
Ordered 12 tacos and only received 10 tacos this location always messes up on orders or just don t care anymore
Date: 5 months ago
Review №35
Rating: 1
Date: 5 months ago
Review №36
Rating: 1
Ordered in the drive thru. Nobody in line to order. After ordering pulled up to window and paid. Told to wait in front with 3 other vehicles. 15 minutes later came and gave me a bag of food. Went home and realized wrong order. Drove back and waited another 15 minutes in front. I havent eaten Jack in the box in about a year and now I remember why. Just seems like a restaurant with no standards
Date: 6 months ago
Review №37
Rating: 5
I love that there is always breakfast all day and it is open until late at night.
Date: 6 months ago
Review №38
Rating: 5
Great
Date: 6 months ago
Review №39
Rating: 5
Good customer servise
Date: 6 months ago
Review №40
Rating: 5
Date: 6 months ago
Review №41
Rating: 1
Ordered a fish sandwich at the drive thru location in South Houston on Spencer. The fish sandwich only had only a small dab of tartar sauce and no lettuce or anything else thats suppose to be on it. Tomato? I ate as I was really hungry. Called the store and told but they want the sandwich itself. Oh well. The location on Fairmont also has bad performance at night. Thats why I drove further to the other location. Quality needs to be better at night I will start checking the quality at the drivethru window and hold up the line to check my order.
Date: 6 months ago
Review №42
Rating: 5
Went through the drive thru. Super nice.
Date: 6 months ago
Review №43
Rating: 1
Ordered for delivery, got two munchies meals, a wrap and tiny tacos. Got the two boxes (they werent even in a bag, which is weird). However, there was no wrap or tiny tacos. It was even funnier that the drinks were not what we ordered as well. Only one thing that managed to be right was one of the munchie meals. The second one wasnt even the correct burger that was ordered? Called, and there was no answer. Whats going on?
Date: 6 months ago
Review №44
Rating: 5
Date: 7 months ago
Review №45
Rating: 2
Date: 7 months ago
Review №46
Rating: 3
Date: 7 months ago
Review №47
Rating: 5
Great place to come get some fast food Maria Flores great nice lady coming back
Date: 7 months ago
Review №48
Rating: 1
Placed an order through the app I purchased two tacos and made a request without no cheese, lettuce, and taco sauce. It was suppose to be plain just meat well I get home to hand my daughter her food and what do you know it has all the ingredients that I asked not to have. It was not a crazy request I do not understand how they could make a mistake with the simplest thing.
Date: 7 months ago
Review №49
Rating: 5
The new manager there is very very very attentive and helpful. Love him there
Date: 7 months ago
Review №50
Rating: 1
This is the WORST JITB ive ever been to. Service 0/10 Food : 1/5
Date: 8 months ago
Review №51
Rating: 5
Date: 8 months ago
Review №52
Rating: 2
Double dipped egg roll tastes like it looks. Rubbery, old, double dipped in oil to avoid dropping a new egg roll and burnt.
Date: 8 months ago
Review №53
Rating: 5
Date: 8 months ago
Review №54
Rating: 1
Manager at 8pm sat Jan 6, rudely told her employee not to drop fresh fries at my request, when she saw me observing she let him, when I asked for a toy with the kids meal she said this isnt McDonalds, we dont give toys in kids meals.. i replied so does burger King, chick fil a, Popeyes, and sonic.. etc. She was very rude unprofessional and nasty attitude. I will not be returning.
Date: 8 months ago
Review №55
Rating: 1
My curly fries where so hard cold eat them I think those fries where sitting there from yesterday nasty never again
Date: 9 months ago
Review №56
Rating: 1
Prices on the two drive-thru menus are different by a dollar very shady and underhanded
Date: 9 months ago
Review №57
Rating: 4
Date: 9 months ago
Review №58
Rating: 5
Date: 9 months ago
Review №59
Rating: 3
Date: 10 months ago
Review №60
Rating: 5
Its always fresh with good service
Date: 10 months ago
Review №61
Rating: 5
Very fast to serve Kid-friendliness: Every kid friendly every time I go, there s always teenagers and kids around nice environment to be with family Food : 5/5 |
Date: 10 months ago
Review №62
Rating: 5
They have hot fresh curly fries Everytime and good eggrolls . The jumbo jacks are delicious
Date: 10 months ago
Review №63
Rating: 5
Very nice place
Date: 10 months ago
Review №64
Rating: 1
Received sub-par food and service at this location. And I really like a few items on JITB menu. After seeing past reviews as well, it seems the owner hasnt taken reviews serious. It seems the owner just responds to the reviewer that You the customer, should always receive the best food and service. Its a no brainer. It starts at the drive thru and then the food and service you receive at the window. Treat customers with respect and serve good hot quality food. Thats it! The Drive-thru started with a prerecorded message asking if you would like to try the special then is interrupted by the real attendant to take your order. She either didnt listen or didnt understand what you were saying. Made me repeat it several times louder and had an additude when asked to repeat the order to make sure she got it right. Then you drive thru a tight squeeze drive thru, that has been the same for like over 20yrs, trying to avoid getting your truck scratched up. Then the window service. You get smaller sized breakfast sandwiches for the price now and they cant even get quality of that out the window. Check out the hash brown I got in my bag. It was so crisp that when I took a bite it literally crumbled into pieces. If you cant do better than that, then maybe you should spend the money to fix and widen the drive-thru. Geez. So past up this location and go to Jacks other place up the street. Probably better.
Date: 10 months ago
Review №65
Rating: 4
Date: 11 months ago
Review №66
Rating: 4
Date: 11 months ago
Review №67
Rating: 5
Date: 11 months ago
Review №68
Rating: 5
Overnight staff was attentive to the drive thru and had my order out quick. Parking: Great landscaping. Food : 5/5 |
Date: 11 months ago
Review №69
Rating: 2
Food continues to impress less & less .
Date: 11 months ago
Review №70
Rating: 5
Absolutely amazing time, unreasonably amazing. I havent been to Jack in the Box in a while, but was cravign their slight uniqueness with thier curly fries and loaded tiny tacos. LET ME TELL YOU! They were fresh out of the oil and the tacos were LOADED. The two burgers i got even had butter on them and toasted it was delicious! I had to reply!
Date: a year ago
Review №71
Rating: 1
Date: a year ago
Review №72
Rating: 1
I went with my mom yesterday through the drive thru for some food. My mom doesnt know English so she started speaking in Spanish when a male came to the speaker. A few seconds went by we didnt hear anyone anymore. At this point we assumed they went to get someone that could speak Spanish so they could take my moms order but nobody ever came back. We had been waiting at this point for more than 5 minutes at the speaker & cars were behind us already! We were calling for someone at the speaker and honking and still no one came!!! We pulled up the window were we usually get the food and their were two persons right there! Completely ignoring us!!! After more than 5 minutes they finally opened the window! At this point I went ahead and made the order, which I wouldve done anyways if they had said they didnt speak Spanish! Finally after making our order the woman that was standing next to the male that had originally spoken at us through the speaker has the nerve to answer in Spanish! Muevase para enfrente SERIOUSLY?! Such unprofessional workers those two employees were!!! That teen (male) couldve easily said they didnt understand Spanish and I wouldve made the order! Or that woman that was there as well couldve gone and take the order herself since she spoke Spanish!!!!!!! Also, ignoring us for more than 5 minutes when were clearly seeing them behing the window >:( SO UNPROFESSIONAL. GET ANOTHER JOB IF YOURE NOT GOING TO DO WHATS EXPECTED OF YOU!!!!
Date: a year ago
Review №73
Rating: 1
Really poor service. I wanted to get drive thru service, but the screen was turned off. I went inside to notify the manager and she said that there is nothing that she could do about it. After I finished my meal, I proceeded to leave, but the main doors were locked. I went back to notify the manager and she said that somebody would eventually go to unlock the door. I had to go out the side door, which was also locked. It felt kind of awkward to have to unlock a business door as a customer.
Date: a year ago
Review №74
Rating: 5
Date: a year ago
Review №75
Rating: 1
Ordered an item promoted with a big window display, $5 Jack Pack! Drink, fries Jr. Burger & a taco! In the 39 seconds it took me to select my drink, I turned around & the girl, no name tag, pointed to the bag on the counter & said your order is ready! I asked if the food was fresh & she said yeah! Asked about the taco & she pointed to a metal container on a shelf with about 15, no joke 15 tacos ready for orders! JIB on Spencer next to Firsta in Pasadena! I wont eat here again!
Date: a year ago
Review №76
Rating: 3
Date: a year ago
Review №77
Rating: 3
Long drive thru time, but other than that it was ok.
Date: a year ago
Review №78
Rating: 5
Date: a year ago
Review №79
Rating: 5
Date: a year ago
Review №80
Rating: 1
Date: a year ago
Review №81
Rating: 2
Food is good but I had asked for 4 tacos in my order which I was charged for and I only got 2.
Date: a year ago
Review №82
Rating: 4
The service was nice and the food was good. We went for breakfast it was very clean inside and the manager was polite. Recommended a breakfast croissant and a very good iced coffee. My kid had the breakfast platter that she loved because of the mini pancakes. Only complaint is the leak coming from the ceiling right by the cash register.
Date: a year ago
Review №83
Rating: 5
Date: a year ago
Review №84
Rating: 5
Date: a year ago
Review №85
Rating: 5
Date: a year ago
Review №86
Rating: 5
Date: a year ago
Review №87
Rating: 5
Service was good and fast. The tacos were really good..!
Date: a year ago
Review №88
Rating: 5
Food
Date: a year ago
Review №89
Rating: 1
This is the worst jack in the Box in the world yes I said world everything about this place is horrible
Date: a year ago
Review №90
Rating: 5
Out on another delivery, but I did get a chicken wrap. It was good and held me over till I got home. The employees were quiet but they did they job. I hope everything is alright.
Date: a year ago
Review №91
Rating: 5
Date: a year ago
Review №92
Rating: 5
Date: a year ago
Review №93
Rating: 5
Date: a year ago
Review №94
Rating: 4
Date: a year ago
Review №95
Rating: 5
Date: a year ago
Review №96
Rating: 3
Date: a year ago
Review №97
Rating: 1
I don t know if there s new people or someone is in training but you guys have dropped the ball. I can t leave work so I Uber, I get my food and parts of it are either missing ingredients or meals/sides all together. I ve called and was told that I can pick it up the next day. The least you could do is Uber it since I m wasting my money there. I thought I could ignore and forgive but this is 3 orders now. 3 strikes and you re out.
Date: a year ago
Review №98
Rating: 5
Date: a year ago
Review №99
Rating: 5
The quality and variety of food choices. Service inside at the counter is good. Drive thru is ok during the day as well. Check your order before you leave the window because they dont always get it right or they leave something out.
Date: a year ago
Review №100
Rating: 5
well I make purchases in these places
Date: a year ago
Review №101
Rating: 1
I feel bad for the employees at this location having to deal with management, is expected more from a manager but I guess jack in the box standards for choosing managers it s different than other food chains in the industry especially at this location, hope this helps! :)
Date: a year ago
Review №102
Rating: 1
there isnt one time that i go get food from here, get home and im not missing food
Date: a year ago
Review №103
Rating: 5
Date: a year ago
Review №104
Rating: 1
Arrived @12:44AM and checked in to pick up a door dash order. They sent us up front to wait for the order. @ 1:10AM we call the store and ask if the order was ready they said they were still working on it, that there were still orders ahead of ours. But they were still handing out orders to drive thru customers that were behind us. Counted a total of 11 cars that got their order ahead of us. @ 1:29AM the person handing out the orders outside had the audacity to give us attitude after we patiently waited for 45 mins and didnt bother to double check the order as per our customer request.
Date: a year ago
Review №105
Rating: 1
This Jack is not recommended at all, its better to go somewhere else, they dont serve good food.
Date: a year ago
Review №106
Rating: 3
The boys who served me that were working there were really rude they were laughing loudly and playing while I was waiting in the Drive-Thru for a long time they were very rude
Date: a year ago
Review №107
Rating: 5
Date: a year ago
Review №108
Rating: 5
Date: a year ago
Review №109
Rating: 4
Date: a year ago
Review №110
Rating: 5
Date: a year ago
Review №111
Rating: 1
Waited in the drive thru for 5 minutes and no one came on to take our order. I would have liked to leave 0 Stars but couldnt.
Date: a year ago
Review №112
Rating: 2
At 11 am they didnt have meat ready, waited 15 minutes and still got stale fries.
Date: a year ago
Review №113
Rating: 3
Date: a year ago
Review №114
Rating: 1
Rude manager, didnt get her name some black, fat lady!!! I asked for my food to be fresh, received old food, came back, she re did the chicken sandwich only. When it was a inconvenience I had to come back because they didnt get it right the 1st time. They dont use gloves, food safety needs to be in forced. I had to ask them to use gloves...sad.....Wont be returning, bad customer service and quality of food for $45.
Date: a year ago
Review №115
Rating: 5
Fast food Parking: Easy parking Food : 5/5 |
Date: a year ago
Review №116
Rating: 5
Date: a year ago
Review №117
Rating: 5
I love that you can order breakfast all day
Date: a year ago
Review №118
Rating: 5
Night crew had great service and appreciate the sauce when I didn t ask for it
Date: a year ago
Review №119
Rating: 5
Date: a year ago
Review №120
Rating: 5
Date: a year ago
Review №121
Rating: 5
Date: a year ago
Review №122
Rating: 5
Date: a year ago
Review №123
Rating: 4
Best service but as we got our food the person that I was with walked out to the vehicle and I just went to the restroom and I was in the restroom I could hear the manager a lady and the other employees laughing and giggling and playing around up to the point that didnt pertain to business and was very inappropriate with their language and the conversation that they were having I dont really believe that they thought I was in the store still I kind of didnt want to believe what I heard sometimes people have to watch who they put in charge
Date: a year ago
Review №124
Rating: 1
Date: a year ago
Review №125
Rating: 5
Date: a year ago
Review №126
Rating: 5
Very good delicious frapes I recommend visiting jack in box
Date: a year ago
Review №127
Rating: 5
Date: a year ago
Review №128
Rating: 5
Date: a year ago
Review №129
Rating: 5
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 4
Date: a year ago
Review №132
Rating: 5
Date: a year ago
Review №133
Rating: 1
Date: a year ago
Review №134
Rating: 5
Nice place
Date: a year ago
Review №135
Rating: 3
Date: a year ago
Review №136
Rating: 5
Delicious
Date: a year ago
Review №137
Rating: 1
Date: a year ago
Review №138
Rating: 5
Date: a year ago
Review №139
Rating: 5
Good bread , Good meat lets eat
Date: a year ago
Review №140
Rating: 1
Food took a while to come out yet it tasted old. Customer service is a joke. Rude employees and the manager shouldnt work directly with customers because shes the furthest from friendly. Hard pass.
Date: a year ago
Review №141
Rating: 5
Date: a year ago
Review №142
Rating: 5
I guess what makes the difference in this type of restaurants is the service as the recipe is the same everywhere. So, this one is making the difference with their super kind staff and fast service.
Date: a year ago
Review №143
Rating: 5
Date: a year ago
Review №144
Rating: 5
Date: a year ago
Review №145
Rating: 5
Date: a year ago
Review №146
Rating: 1
Owner has changed., again. Service has gotten worse. Used to be the BEST, but owner doesnt seem to care. Tried to tell him the problem I had and he waved me off. I can understand hes busy, take my phone number at least. Old TEA and cold French fries.
Date: 2 years ago
Review №147
Rating: 5
Quick service
Date: 2 years ago
Review №148
Rating: 1
they were short handed and couldnt get taco bell
Date: 2 years ago
Review №149
Rating: 5
Date: 2 years ago
Review №150
Rating: 5
Date: 2 years ago
Review №151
Rating: 1
Date: 2 years ago
Review №152
Rating: 1
I just went there to buy something to eat, i also work at a fast food restaurant, and this by far has to be the worst one, they have super rude employees and the manager standing by the employee laughing at how rude he was being towards me and other costumers, i dont go there often so i had forgotten how bad the service was, they also gave me old food like maybe from earlier earlier today, so i called the so called superviser or corporate office and he as well was talking on top of me not letting me explain what had happened, no wonder their employees act like that. And why not im go ahead and burn this people... Victor was the drive thru person that was rude, Valeria was the manager standing by him laughing, and last but not least Ovais DM the last guy i spoke to over the phone, who as well was being rude.
Date: 2 years ago
Review №153
Rating: 1
Got my order wrong and on top of that didn t make it again instead they reused the bread
Date: 2 years ago
Review №154
Rating: 1
This jack in the box is horrible!! Didnt get our drink orders right, size or type. We got sourdough Jacks, and they only used one piece of sourdough! The other was a regular bun bottom. The food was not good at all. The kids at the window was rude and couldnt hear through the speaker. Maintain your stock, facility and staff or shut down!
Date: 2 years ago
Review №155
Rating: 4
Date: 2 years ago
Review №156
Rating: 5
Date: 2 years ago
Review №157
Rating: 5
Date: 2 years ago
Review №158
Rating: 2
The truth is that this Jack in the Box leaves a lot to be desired, the potatoes are fried and they also give you the ones you dont ask for, nothing like the one on Harris and Pasadena there, they do serve you well and give you what you want. you order and at a good temperature.
Date: 2 years ago
Review №159
Rating: 1
Never a time when they dont take an order because there busy but no cars and its only 11 at night on 7/8/22 who ever working grave yard , dud nit even complain bevause its not the first not the second not the third , they should just close this jack down or hire better team leaders
Date: 2 years ago
Review №160
Rating: 5
Very good service and I love the Eggs Rolls
Date: 2 years ago
Review №161
Rating: 5
Date: 2 years ago
Review №162
Rating: 5
Great service, drive thru and staff very educated, attentive, details on cleanliness, friendly served on timely manner!!
Date: 2 years ago
Review №163
Rating: 5
Date: 2 years ago
Review №164
Rating: 5
Good place to get your munchies. Been coming here for more than 20 yrs. Needs a new renovation outside though.
Date: 2 years ago
Review №165
Rating: 3
Date: 2 years ago
Review №166
Rating: 1
Waited 30 minutes no one came out and said anything to us or anything...... 30 minutes for jalapeño poppers and a burger no fries or coke .......... We e ded up leaving with out our food....
Date: 2 years ago
Review №167
Rating: 1
Gave my simple order 4 times and they still got it wrong. Bad experience. Only ordered 4 jumbo jacks!
Date: 2 years ago
Review №168
Rating: 5
Love their Breakfast Jacks!
Date: 2 years ago
Review №169
Rating: 3
Customer service sucks food was old
Date: 2 years ago
Review №170
Rating: 5
I seen the wreck when I walked up on it and they were cutting away with the jaws of life..
Date: 2 years ago
Review №171
Rating: 1
Told to wait 15 minutes when there was only one car in the drive thru. Dont bother with this location.
Date: 2 years ago
Review №172
Rating: 1
Bad attitude. Horrible management. First time coming to this place and LAST! I tried ordering in the drive thru but for some reason the person taking my order couldn t hear me so of course i had to speak up louder. She decided to shut me up and ask me to go else where. What happen to customer service? I stayed in line to speak with a manager no one came to the window until about 8 minutes later. The so called manager acted exactly the same! Horrible customer service. If you don t like you re job, please look for something you enjoy doing. Other than taking it out on customers. And if you re a manager ACT LIKE ONE AND FIX THE PROBLEM! AND DO NOT EVER DENY BUSINESS TO A CUSTOMER. Karla is the manager s name! Very disappointed!
Date: 2 years ago
Review №173
Rating: 1
We went today and originally ordered a double jack and instead got a grande sausage, but since they already ate it we didn t do anything. My mom went to eat her Jr. Bacon cheeseburger and we found no meat. When I called they didn t really help at all.
Date: 2 years ago
Review №174
Rating: 1
It was disappointing . That Jack in the box is usually my go to food place . Today I walked there and it said I could dine in and when I get there the doors I closed . Before leaving my house I checked and it was supposed to be opened . Then I wait on the drive through line and then when it is my turn to order I wait there for 5 minutes and nobody talks to me . I kept saying hello is antibody there and about a second when I left and another car pulled up they started talking . Like that was messed up .
Date: 2 years ago
Review №175
Rating: 5
Date: 2 years ago
Review №176
Rating: 5
Date: 2 years ago
Review №177
Rating: 5
Date: 2 years ago
Review №178
Rating: 4
Date: 2 years ago
Review №179
Rating: 1
Theses young kids working there today didnt even give me what i asked for i went in there and they were just laughing and joking at me and my order wasnt even right need better management and people to work everything i got was cold my fries were hard and old my tacos werent even cooked right groooos wont be going back very rude kids as well as the manager
Date: 2 years ago
Review №180
Rating: 5
Date: 2 years ago
Review №181
Rating: 4
Date: 2 years ago
Review №182
Rating: 1
Its the worst jack in the box Ive ever been to. Im going to go because I ordered 2 burgers and 2 fries and 4 tacos and it took 45 minutes to give me the order and everything I ordered at the app was served super fast and it was a benefit of my job. super tired better boy to go to MacDonal to buy
Date: 2 years ago
Review №183
Rating: 5
Date: 2 years ago
Review №184
Rating: 5
Date: 2 years ago
Review №185
Rating: 1
Guys, check your orders carefully before leaving since this is my third time that they give me my incomplete order where I order 3 things and they forget to give me 1, leaving a member of my family without dinner! They often have the habit of giving you everything in one bag and they themselves dont know what they put in and end up giving you incomplete orders.
Date: 2 years ago
Review №186
Rating: 5
Date: 2 years ago
Review №187
Rating: 3
Date: 2 years ago
Review №188
Rating: 3
Date: 2 years ago
Review №189
Rating: 3
Date: 2 years ago
Review №190
Rating: 1
The service was really bad.
Date: 2 years ago
Review №191
Rating: 3
Not the cleanest place but food was on point
Date: 2 years ago
Review №192
Rating: 1
Pulled up to the drive thru during operating hours and waited for a response to be served and nothing.
Date: 2 years ago
Review №193
Rating: 5
Date: 2 years ago
Review №194
Rating: 5
Date: 2 years ago
Review №195
Rating: 5
Date: 2 years ago
Review №196
Rating: 3
Didnt get my order right
Date: 2 years ago
Review №197
Rating: 5
Date: 2 years ago
Review №198
Rating: 5
Date: 2 years ago
Review №199
Rating: 4
Date: 2 years ago
Review №200
Rating: 5
I just went in really fast and ordered me a jumbo Jack with cheese and some tacos..... But its a really clean place to eat at and the customer service is very great and its fast service......
Date: 2 years ago