About the Company
rating: 3.8
Part adventure, part restaurant, and wholly entertaining. The Rainforest Cafe is a A WILD PLACE TO EAT® and exciting thrill for all ages. Wild times await in a decorative jungle with animatronics and a menu of delicious American and tropical fare. Visitors can also hover over “Wild Bunch” attire and hundreds of private-label souvenirs at the Rainforest Cafe Retail Village, while Tracy the Talking Tree speaks up every 30 seconds with an earth-friendly message. CAUTION: Flashing lights and thunder sounds inside restaurant. May cause discomfort and/ or seizures for those with photosensitive epilepsy.
Categories
- Restaurant
- American restaurant
- Party planner
Contact Information
Phone: +1 210-277-6300
Website: https://www.rainforestcafe.com/location/rainforest-cafe-san-antonio-tx/
Address: 110 E Crockett St, San Antonio, TX 78205, United States
- Sunday: 8:30 AM–9 PM
- Monday: 11 AM–9 PM
- Tuesday: 11 AM–9 PM
- Wednesday: 11 AM–9 PM
- Thursday: 11 AM–9 PM
- Friday: 11 AM–10 PM
- Saturday: 8:30 AM–10 PM
Photos
Reviews
Review №1
Rating: 5
Anamaria was a good server
Date: 20 hours ago
Review №2
Rating: 5
First time there. Service was exceptional with our waitress Anamaria. She was kind, happy and upbeat very helpful with the menu. And very attentive.
Date: 20 hours ago
Review №3
Rating: 5
My family and I visited for dinner yesterday (10/2/24). Food and service was great , our server Lauren was friendly and attentive . The manager on duty Izzy came by and asked how our adventure was going. Being from out of town , Izzy gave us some great recommendations to check out . Thank you for the awesome experience, will return and recommend to other families visiting San Antonio!!!
Date: 2 days ago
Review №4
Rating: 5
Date: 2 days ago
Review №5
Rating: 5
Date: 2 days ago
Review №6
Rating: 5
Date: 2 days ago
Review №7
Rating: 5
my man CHRIS great service! great bartender!
Date: 2 days ago
Review №8
Rating: 5
Destiny the manager was amazing the food was amazing and had a great time
Date: 2 days ago
Review №9
Rating: 5
I came to rainforest for the first time and we had such a blast!! Chris the bartender was the best we ve seen since being here on vacation. Thank you Chris for giving us the best experience. Food and drink recommendations were all amazing
Date: 2 days ago
Review №10
Rating: 5
Excelent job Destany and Chris
Date: 2 days ago
Review №11
Rating: 5
Date: 2 days ago
Review №12
Rating: 5
Excellent atmosphere, good food, ideal for children, they have a great time
Date: 3 days ago
Review №13
Rating: 5
Amazing experience with all the decorations and animals, food was fantastic, Cortland our server awesome! Kid-friendliness: Kids will love the animals and aquariums
Date: 5 days ago
Review №14
Rating: 5
First time for my children in this location. We loved it and the food was very delicious, the atmosphere was very friendly.
Date: 5 days ago
Review №15
Rating: 1
I first went to a rainforest cafe 20 years ago. I loved it then but have noticed a massive drop off on the quality of food. Even getting a glass with our beer was a challenge. Bland food that is overpriced. Better options in the area. Kid-friendliness: Setting of restaurant with jungle animal theme is good. Kids food is not good. The macaroni cheese is cooked from a packet.
Date: 5 days ago
Review №16
Rating: 5
Nice place
Date: 5 days ago
Review №17
Rating: 5
Date: 5 days ago
Review №18
Rating: 1
Date: 5 days ago
Review №19
Rating: 5
We have eaten at Rainforest Café locations in Florida several times. This location was great too! The food was delicious, our server was very attentive and helpful and our children loved the ambiance for which this chain of restaurants is known for. Like everything else, prices have gone up, so be prepared. We paid over $20.00 for each salad!
Date: 6 days ago
Review №20
Rating: 5
In San Antonio, Texas: Ana Maria IS simply AMAZING
Date: a week ago
Review №21
Rating: 3
Great ambiance for the kids, but the food isnt worth the cost. Vegetarian options: Impossible patty available for $3 upcharge. Minimal other vegetarian options. Kid-friendliness: The only reason to go to Rainforest Cafe is if you have kids who love animals so they can see the animatronics.
Date: a week ago
Review №22
Rating: 5
Date: a week ago
Review №23
Rating: 5
I went today and as someone with many food sensitivities they listed ingredients, helped me make sure I could what I wanted and the food was great. Dietary restrictions: They have a gluten sensitive menu
Date: a week ago
Review №24
Rating: 5
highly recommend !
Date: a week ago
Review №25
Rating: 4
We were seated very quickly upon our arrival. We were sent to the second floor, then the third floor. It felt like we were being passed off each time. Not great customer service there. We sat for 10 minutes before anyone approached our table. When Ariana arrived our service became great. She was wonderful. I had a burger and my 2 friends had steak and shrimp. All of our meals were very good. We ordered the volcano dessert for my friend s birthday, but was taken back when it was $19 on our bill. Very expensive meal, but a fun experience. Don t know that I would do it too often.
Date: a week ago
Review №26
Rating: 1
Currently on day 2 of waiting for them to send me a message that my table is ready. I m being sarcastic btw. I m not a local. We arrived between 7:40-7:50 and were told it d be a 20 minute wait. At the 35min mark I decided to check for an update. Was specifically told from host that they re just cleaning off a table and they ll message me soon. It was close to 9pm and my husband checked their hours and saw they close at 9pm. We accepted the fact that the hosts were just beating around the bush and never planned to seat us. We left right away and had dinner at Mi Tierra on Market Square. Go there instead. Much nicer. Please do better.
Date: a week ago
Review №27
Rating: 5
Date: a week ago
Review №28
Rating: 1
Date: a week ago
Review №29
Rating: 5
Came here for my son s 4th birthday dinner. We had been at SeaWorld all day and had reservations but by the time we got to our hotel we weren t going to make it. The hostess stand was very accommodating and we only ended up waiting maybe 20 minutes for a table on a Saturday around 6:30pm. Valory was our waitress, she was very friendly, patient (we had 3 children under 6) and just overall a very good waitress. She made my sons birthday so special. The food and drinks were all amazing. Love this place to take kids.
Date: a week ago
Review №30
Rating: 1
Landrys chain should be ashamed! Generally poor service plus one downright reckless one. My eight-month pregnant daughter was celebrating her birthday. The best of times. She ordered a turkey wrap, and was assured that they would heat the meat. Deli meats need to be heated before serving, preventing miscarriage. The wrap was entirely stone cold. We mentioned this to the server who insisted he ordered it correctly and wasnt willing to do anything, even bring back to the kitchen to heat through. She sent it back and ordered an appetizer. When the appetizer arrived, the rest of our meals were stone cold. Other generally bad service items include: 20 minute wait past our reservation. They asked if it was a special occasion which was my daughters birthday. She watched three other birthday people get something special, but she got nothing. Toast for the appetizer arrived after the entrees. He didnt bring soft drink refills when requested. He rarely checked on the table. The Cole slaw had no dressing. We told the manager who said he warmed the turkey himself. I believe that is a straight-up lie. The meat was stone cold, but the fries were still hot. He didnt do anything to acknowledge our complaints, and took my credit card. We waited about fifteen minutes before he came back with card and bill.
Date: a week ago
Review №31
Rating: 5
Date: a week ago
Review №32
Rating: 4
Date: a week ago
Review №33
Rating: 5
Stopped by on a weekend getaway with my girlfriend and we had a WONDERFUL time! The food and atmosphere was super fun and the drinks were delicious! Our server Arianna made sure all our needs were meet and was just the best!
Date: a week ago
Review №34
Rating: 1
My family and I were really disappointed with this restaurant. The food is mediocre. The price of the food is too high for the quality of the food. The service is slow and not attentive or very friendly. The wait times are long. The thing that sealed the deal for us never returning is finding a roach in my sister s mojito. We called the manager over and he immediately walked away with the drink and then came back with another one and comped that drink. No explanation, no real sincere apology- just tried to sweep it under the rug. It could have been handled in such a different way instead of trying to pretend like it didn t happen and by making it seem like such a grand gesture to replace the drink and comp it. She certainly didn t drink it. The last thing I will say is check your food and drinks before you drink/eat!
Date: a week ago
Review №35
Rating: 4
Went recently and Valerie was an amazing server and very helpful! Food was good but the atmosphere made the visit!
Date: a week ago
Review №36
Rating: 5
Our server Alexis was very attentive and patient with my indecisive questions. Ensured our kids ate something to their liking. The food was good. I got a burger and fries that were good. Food is pricey but the kids were amazed and smiling and thats all that matters. I would stop by again if we get the same service from Alexis.
Date: a week ago
Review №37
Rating: 5
I honestly had a really great experience because My Server Alexis did such an amazing job. I definitely will be coming back . Food was better then expected. Kid-friendliness: Perfect
Date: a week ago
Review №38
Rating: 3
Date: a week ago
Review №39
Rating: 3
Service is slow. Food is ok. Price is ok.
Date: a week ago
Review №40
Rating: 5
My husband and I love to take our daughter here! The food is always delicious and our favorite server ALEXIS is so kind and great with our baby. We love Alexis and we love our yummy food.
Date: 2 weeks ago
Review №41
Rating: 5
I didn t expect a good experience but my server changed it all. My server was alexis she was amazing, was super carrying and considerate with my kids. Went out of her way to cheer my kids up and fix some of the mistakes I made with a positive attitude. It s not common to see a server checking up on us and making sure we had a good time. So glad it was her, will most definitely be visiting again. So happy to see my kids with a smile and making delightful memories
Date: 2 weeks ago
Review №42
Rating: 5
Mine and my son s very first time here and he absolutely loved it. Mark was our server and he made sure we were taken care of start to finish. Thanks to Mark and his attentiveness and great hospitality we definitely will be returning with our family.
Date: 2 weeks ago
Review №43
Rating: 1
The food here is terrible. If you want a beer, you have to buy a collectable glass which I left behind.
Date: 2 weeks ago
Review №44
Rating: 5
The atmosphere is fun and wild lol. Mark was an awesome server and took care of my family that was visiting from out of town we went after walking the river walk and had a great time would go again when my other family visits for tha holidays.
Date: 2 weeks ago
Review №45
Rating: 5
Went in tonight for the first time and it was really great! Mark was my server and was wonderful, gave suggestions on what I should try! Will be back for sure and hopefully I can get Mark as my server again! 10/10!
Date: 2 weeks ago
Review №46
Rating: 5
First time here food was great and my server Mark was awesome!!!! I will definitely go again.
Date: 2 weeks ago
Review №47
Rating: 5
First time here and because of mark we will be back. Mark was very great. Made our visit amazing!
Date: 2 weeks ago
Review №48
Rating: 5
I dined in today and Mark was my server and he was amazing. Thank you for making my families experience great
Date: 2 weeks ago
Review №49
Rating: 5
Food and service was amazing and beyond my expectation. Our server, Mark was very helpful and gave a lot of good food & drink recommendations and was very detailed with the menu. Will definitely be back and ask for him again. Thank you Mark!
Date: 2 weeks ago
Review №50
Rating: 5
We came here a few weeks ago and we had the most wonderful time at Rainforest Cafe! Its a bit of a family tradition for us to take our kids anytime we are in the area that has one, and I think this might have been our best experience yet! Our server, Courtland, went above and beyond in every way to make sure we had a great experience with our kids. He was kind and attentive and so patient with them! We fully enjoyed our conversations with him and he even gave us a gift from the gift shop. The food was great, as always and each one of our kids enjoyed the experience of the rainforest Thank you so much for an amazing night, we cant wait to return!
Date: 2 weeks ago
Review №51
Rating: 3
Date: 2 weeks ago
Review №52
Rating: 5
Date: 2 weeks ago
Review №53
Rating: 5
Giseld was great!
Date: 2 weeks ago
Review №54
Rating: 1
So like does anyone actually answer the phone? Tried calling 20 times for a reservation. Cant do one on line, due to San Antonio not on your location selection? How does that make sense? Not even in the door and already a horrible time
Date: 2 weeks ago
Review №55
Rating: 4
Date: 2 weeks ago
Review №56
Rating: 5
Date: 2 weeks ago
Review №57
Rating: 3
Our server was attentive and kind. I felt the food was overpriced for the quality that came out of the kitchen. Although it looked delicious. Kid-friendliness: I feel as though kids under 5 could be easily scared by how loud some of the sounds the animatronics make at various times, and the realistic appearance of them.
Date: 2 weeks ago
Review №58
Rating: 5
5 stars alone for the thunderstorm
Date: 2 weeks ago
Review №59
Rating: 5
We took our boys to the Rainforest Cafe for the first time. Daejia was our server and she made their first time absolutely magical! She made everything fun and exciting for them and they had the most amazing time and created some fantastic memories for us all together! She is such a kind and patient person, the boys loved her so much they wanted a photo with her, and she was sincerely a blessing for us. Next time we go, we are definitely asking for Daejia (Vu!) again! Kid-friendliness: Friendly & patient staff, kid friendly music, jungle sounds and animatronics, fun gift shop
Date: 2 weeks ago
Review №60
Rating: 5
The place is a awesome for someone who is very interested in animals like kids or fixated adults. The shrimp scampi on flat bread was so amazing despite an appetizer.
Date: 2 weeks ago
Review №61
Rating: 5
Valerie is very friendly, excellent service :)
Date: 2 weeks ago
Review №62
Rating: 5
Valerie was the one that served us she was a excellent waitress and should be proud of her job
Date: 2 weeks ago
Review №63
Rating: 5
had a wonderful time for my sons birthday we were kind of needy but Asia still got what we needed with a smile!
Date: 2 weeks ago
Review №64
Rating: 5
It was kinda chaos downstairs but our server Asia made it so much better we loved her
Date: 2 weeks ago
Review №65
Rating: 5
haven t been here in years Asia was so wonderful to us
Date: 2 weeks ago
Review №66
Rating: 5
Mario was awesome we ll be back!!!!
Date: 2 weeks ago
Review №67
Rating: 5
Daejia (Vu) was an awesome server!! She made the experience much more enjoyable with her great hospitality and attention to customers!
Date: 2 weeks ago
Review №68
Rating: 5
We LOVED IT HERE!! I ve always loved this place, but Daejai Vu made it SUCH an amazing and memorable experience. We love her!
Date: 2 weeks ago
Review №69
Rating: 5
Valerie was absolutely amazing. 11/10 would recommend.
Date: 2 weeks ago
Review №70
Rating: 5
Mario was excellent food was great
Date: 2 weeks ago
Review №71
Rating: 5
Valiere was very good on. Attending us. I give her a 5 star on her customer service!
Date: 2 weeks ago
Review №72
Rating: 5
5 STARS ALL ACROSS THE BOARD FOR OUR SERVER MISS ASIA SHE WAS SO NICE
Date: 2 weeks ago
Review №73
Rating: 5
we have been coming here since children and i can honestly say Asia has been the best server we ve had. got us everything we needed and more always had a smile on her face
Date: 2 weeks ago
Review №74
Rating: 5
Asia had everything we needed before we even asked!
Date: 2 weeks ago
Review №75
Rating: 5
Date: 2 weeks ago
Review №76
Rating: 5
Asia was wonderful we loved her
Date: 2 weeks ago
Review №77
Rating: 5
Asia was incredible!! Will be coming back soon
Date: 2 weeks ago
Review №78
Rating: 5
Very nice and fun for the children, we came from the zoo and this was like the continuity of the walk... Excellent, although the service was a little slow.
Date: 2 weeks ago
Review №79
Rating: 5
Valerie was awesome and it s lovely she sang happy birthday to my daughter. It was a shame no one else felt she was special besides her and the family behind us lol but the food was great keep it up!
Date: 2 weeks ago
Review №80
Rating: 5
Valerie was amazing!! Great, friendly service!! Thank you!!
Date: 3 weeks ago
Review №81
Rating: 5
Such a great dinner! Valerie was amazing even sang happy birthday to my niece for her 4th birthday!
Date: 3 weeks ago
Review №82
Rating: 5
Love the restaurant and its atmosphere!! The food was delicious and valerie our waitress was awesome!!
Date: 3 weeks ago
Review №83
Rating: 1
Date: 3 weeks ago
Review №84
Rating: 5
Valerie was our waitress and she was amazing, checked on us the right amount of times and was overall awesome. Good job!
Date: 3 weeks ago
Review №85
Rating: 5
Ukiah was an amazing server
Date: 3 weeks ago
Review №86
Rating: 5
Ukiah, Great Job. Great service and help sir. Appreciate the experience and may you be blessed in all you do. Thanks for adding to our short vacation trip.
Date: 3 weeks ago
Review №87
Rating: 3
Its not the best food in SA but it was a nice time
Date: 3 weeks ago
Review №88
Rating: 5
So fun!!!! We had Julian and Destiny serving us, and they were amazing! Prompt service and excellent customer service!!! Can t wait to visit the Rain Forest Cafe!!!
Date: 3 weeks ago
Review №89
Rating: 3
Date: 3 weeks ago
Review №90
Rating: 4
Date: 3 weeks ago
Review №91
Rating: 2
Okay, I only came on here to give my honest opinion. First Id like to say that i hadnt been to the rainforest Cafe in like 20 years. My birthday was last weekend and I wanted to bring my kids for the whole rainforest Cafe experience. I really wasnt prepared. We did have to wait an hour but that wasnt even an issue since we were on the Riverwalk and theres tons to do while we wait. After we waited, we got a text that said our table was ready so we went to the hostess who sent us to the 3rd floor. As we went up the stairs as soon as you got to the 2nd floor it smelt like a sewage pipe broke. I wasnt the only one who noticed, sadly my husband just looked at me with wide eyes and we pushed up to the 3rd floor. It didnt smell Nearly as strong. So we walked to the hostess to see where wed be eating only to be told to go back to the 2nd floor. My stomach literally dropped. We slowly walked back down and held our breath asking for our table. She sat us in the far back away booth with the animatronic pandas. Which is honestly my favorite animal.but these poor guys looked like they havent been cleaned or kept up with in 20 years! Ill be honest we should have just left but the kids had never been and they were excited to sit and eat. We did see our server about 10 mins after being seated. I ordered a sweet tea thinking it was a safe bet. Oh Lord , I dont even know how you mess up sweet tea but it tasted like bottom of the pitcher tea.. the refill at the end of our meal was a much better batch of tea but we were finished with our food at that point and really ready to leave. We had all ordered my husband had a burger, it was ok. I have shrimp tacos, meh. My kids got dino nuggets. It really did take awhile to push out a lot of meh food that wasnt very hot. And our server was so busy with other tables birthdays it wasnt good service. Like I said it was my birthday but it was also the 4 other tables birthday so we had already heard the song 4x so we didnt mention anything! also, I know Im older, but the volcano used to have a sparkler and its just not the same with tinsle. I kinda figured it wouldnt wow us either.. sadly I really wanted to love it. But I just couldnt, I definitely wouldnt recommend this place if you actually enjoy eating food. It really has went way down hill and I wish my kids couldve had the experience I did growing up.
Date: 3 weeks ago
Review №92
Rating: 4
Kids had a wonderful time! Food was good. Atmosphere was great being next to the river walk.
Date: 3 weeks ago
Review №93
Rating: 1
Date: 3 weeks ago
Review №94
Rating: 3
Date: 3 weeks ago
Review №95
Rating: 5
Date: 3 weeks ago
Review №96
Rating: 5
We celebrated my granddaughters birthday.She picked the place.We had a wonderful time.If course the atmosphere was great.It was lots of fun!IIve already spread the word about eating at Rainforest Cafe.
Date: 3 weeks ago
Review №97
Rating: 5
Awesome place for families
Date: 3 weeks ago
Review №98
Rating: 5
Destiney the host was very helpful and nice. She is very professional.
Date: 4 weeks ago
Review №99
Rating: 5
Burgers is super good fries are tasty. I love the drinks. I got and great customer service. Everyone is so energetic even though it s late at night. It s very fun. It s got tons of good ambience. Very good to bring your kids and have fun, especially for birthday.
Date: 4 weeks ago
Review №100
Rating: 3
For context I have a gluten allergy, so me and my dad ordered out food, ate it, normal stuff. The we ordered desert. We decided to share the cheesecake so I wouldnt waste the crust, our waitress told us the key lime pie was gluten free, we said that well stick to the cheesecake, she brought us the key lime pie instead of our cheesecake. We never got the cheesecake.
Date: 4 weeks ago
Review №101
Rating: 5
We got in line 1 hour before closing, after the wait it was after closing time when we were seated. The staff acted like we were the first customers of the day & not the last. They were super friendly, polite, & wonderful to interact with. The food was surprisingly good. It was my first time in a RainForest Cafe, & it won t be my last!
Date: a month ago
Review №102
Rating: 5
Date: a month ago
Review №103
Rating: 5
We had the best service imaginable and it was a special place to take my 2 nieces from Georgia (13 and 6) and my youngest (8). We were in town from Florida visiting family and I just had to go so I could see the looks on their tiny faces as they lit up even though the animatronics werent working that night it was still just a ball. After this we went on our river cruise fairly late and totally fun.
Date: a month ago
Review №104
Rating: 4
Lasagna was great! Place looks amazing and very relaxing, animatronics are nice
Date: a month ago
Review №105
Rating: 4
Besides having to walk up 3 flights of stairs it was a great experience.. Our waiter was very nice and talkative.. Having arthritis in my knees and my mom having an injured knee would have been nice to be given an option to take the elevator.. very nice view while eating Parking: Had to pay to park in a parking garage 3 or so blocks away
Date: a month ago
Review №106
Rating: 5
Date: a month ago
Review №107
Rating: 5
Best restaurant to eat for a great family atmosphere friendly service, love the forest theme.
Date: a month ago
Review №108
Rating: 5
I had a great time earlier at dinner! I hadn t been in a while and courtland made sure I was well taken care of! Fast service, good food and even the manager izzy came by to say hello. The kids loved it
Date: a month ago
Review №109
Rating: 5
Took my son for his birthday he really enjoyed it
Date: a month ago
Review №110
Rating: 5
Date: a month ago
Review №111
Rating: 5
Love the pork chop!
Date: a month ago
Review №112
Rating: 3
Food was good . Prices are to the roof .. and the experience is not worth that much .! Its definitely a one time restaurant. Food
Date: a month ago
Review №113
Rating: 5
Date: a month ago
Review №114
Rating: 1
One of the worst visits at this establishment, one took forever to receive food on a Friday night, waiter was not attentive all night, no refills when we needed, we would ask for others passing by only to be told ok and never following thru. Chicken was as dry as the sun lately, paid over $240 for 4 of us, not worth the long wait, we had not mind but when food came out, it was all cold and tough on the chicken. The rice was just as is, not even lukewarm. Needless to say it was not a good experience at all. Wont go back only because of the service and food, the place is awesome, but you need the other two to get repeat guest, not here anymore.
Date: a month ago
Review №115
Rating: 2
We arrived at 7:20 and put our name on the list for a 2-hour wait. During that time, we enjoyed cocktails at the bar and browsed the gift shop. By 8:45, I noticed that families who arrived after us were being seated, so I checked with the host. To my surprise, our name wasn t on the list. She added us back, saying it would be another 15 minutes. However, after she left, multiple people faced the same issue with the new host. The manager eventually seated us, but our kids food didn t arrive until 10:30 p.m. We stayed because our children were excited, but the experience was frustrating, especially considering the food was mediocre. We came all the way from Austin and didn t want to spoil the trip, but the check-in process needs serious improvement. Although our waiter was attentive and friendly, by the time we were seated, I was already over it.
Date: a month ago
Review №116
Rating: 3
Not a lot of options on the menu, the steak was less than ok, app plate was the best. Overpriced. Wheelchair accessibility: Elevator
Date: a month ago
Review №117
Rating: 5
No wait and amazing service as always
Date: a month ago
Review №118
Rating: 3
Cool place, but not cheap! Food is not that good.
Date: a month ago
Review №119
Rating: 2
Food is ok but the smell is AWFUL smells like a sewer leak + staff are very mean
Date: a month ago
Review №120
Rating: 4
Date: a month ago
Review №121
Rating: 5
We visit for the experience, and we love it every time! The food is okay, but to see the amazement in the eyes of our nieces, nephews, and/or friends children is priceless! Last night was no exception. We took our 10 month old niece, and she was entertained the entire time. The service is great and friendly. Our server had an apparent injury/limp but was still tending to us and his other tables without wincing. Our drinks and food were served swiftly. A reservation is highly recommended. We L VE taking our friends and family to Rainforest Cafe! Thank you! Your friends, Val-n-Jennifer Aranda A Wonderful Life Real Estate Group Brokered by eXp Realty LLC
Date: a month ago
Review №122
Rating: 5
Took my kids for a fun filled meal, my daughters had a great time. Our server Crystal made the whole visit smooth and perfect. She definitely has hustle and deserves the 5 star rating all for herself. Thank you
Date: a month ago
Review №123
Rating: 5
Crystal was Amazing... She gave us an amazing experience. Thank you crystal!
Date: a month ago
Review №124
Rating: 5
My family and I always enjoy coming to eat here. Crystal is an amazing server and always takes care of us! I recommend visiting her.
Date: a month ago
Review №125
Rating: 5
What an awesome experience! Enjoyed celebrating my birthday there!
Date: a month ago
Review №126
Rating: 3
Steak and shrimp were dry and chewy. Service great, atmosphere great. Youre kids will love it, just dont expect a quality meal.
Date: a month ago
Review №127
Rating: 5
We went last night to have dinner and everything was wonderful from start to finish. Our server Mark was very attentive on top of it. The manager Iszy was very polite and attentive as well. Food is amazing will definitely recommend.
Date: a month ago
Review №128
Rating: 5
Excellent
Date: a month ago
Review №129
Rating: 5
The environment is amazing specially for kids
Date: a month ago
Review №130
Rating: 5
So much fun and delicious food! Have you ever seen a hamburger this big and amazing? We had such a good time and the service was great! The atmosphere was fun and unique! Eating as if you were in a rainforest or jungle, with the sound of distant thunder, lightning and rain, then adding the animatronic animals and their sounds, made our dinning experience so enjoyable and memorable! What an amazing meal! Kid-friendliness: Kids absolutely enjoy this restaurant! There is so much to see and enjoy, from the distant sound of thunder and rain showers to the animated animals! Too cool!
Date: a month ago
Review №131
Rating: 1
Went to celebrate my birthday then were going to a production at the Majestic theater. We were sat at a booth. I sat in a poodle of water. The manager was called over. I told him my pants were all wet. He said Sorry, they should not have sat you there because the air conditioner was leaking. To go tell the hostess to find us another seat. That was it!! I could not believe he was so nonchalant about it. I now had to sit through dinner and 2 hrs at the Majestic with wet pants. Our waitress, Daejia, was great! She was very attentive and did everything right so that we would have a great experience.
Date: a month ago
Review №132
Rating: 5
Date: a month ago
Review №133
Rating: 5
My kids and I visit this location at least once a year and always have a blast! Good and friendly service. Never had a bad experience!
Date: a month ago
Review №134
Rating: 5
Date: a month ago
Review №135
Rating: 5
Visited today during lunch hour and had amazing service! Our waitress Isa was super friendly and knowledgeable of the local area, and made sure we were taken care of. Service was fast and the food was great. Will definitely be returning.
Date: a month ago
Review №136
Rating: 5
I just had lunch with my girlfriend and our Server was Isa. She was the best, she was quick, kind and respectful
Date: a month ago
Review №137
Rating: 5
I didnt know Rainforest served breakfast! Everything was good from the food, service, atmosphere, and even the management. The kids always have a great time here. It was nice to be able to relax as a parent, on a Saturday morning, knowing the staff was going to make every moment enjoyable for my family.
Date: a month ago
Review №138
Rating: 5
Ukiah is an amazing young man very friendly and attentive. Enjoyed talking with him. I had been wanting to visit this establishment for a while definitely worth the wait. Food
Date: a month ago
Review №139
Rating: 5
Our server Ukiah was very helpful, polite and respectful. Great service and food, 10/10 recommend requesting him!
Date: a month ago
Review №140
Rating: 3
Ukah was our waiter good service
Date: a month ago
Review №141
Rating: 5
Went for dinner with my son and had some awesome service from our server Isa, will be returning in the future.
Date: a month ago
Review №142
Rating: 4
My husband enjoyed his pork chops meal. It was good but one of the pork chop needed little more cooking to me. My sample platter was good. The only thing I didn t like was the manager spoke to customers passing him saying yall enjoy. We passed him and sat right in front of him and he never spoke to us. We didn t look like him thinks the other customers, hopefully that wasn t the case. Other than that it was nice. Waitress was attentive but too rush for me to look at menu. Hence, why I ordered the platter.
Date: a month ago
Review №143
Rating: 5
Amazing place.
Date: a month ago
Review №144
Rating: 5
I took my kids out for the weekend. The atmosphere was amazing the kids loved it. My safari guide anamaria recommend all the good stuff & it was delicious. Sever was a 10/10
Date: a month ago
Review №145
Rating: 3
The food is just overpriced Chilis Or Ruby Tuesday food. The service wasn t that good because our waitress was horrible. She kept forgetting what we asked for , she should ve just written it down She just dumped a big appetizer platter on our table, ran off, & didn t give us any plates or utensils. We had to eat off our napkins until she came back about 10 minutes later The huge chocolate cake was dry, they were stingy with the ice cream, but dumped loads of whipped cream to go with it (we prefer ice cream). The Oreo (jungle) milkshake was delicious. I also enjoyed my steak, shrimp , & rib trio. I love the ambience and the mechanical jungle animals, but the experience, service, & price of the food wasn t good enough to go back again.
Date: a month ago
Review №146
Rating: 5
Anamaria made our vist go really good, she told us about all the interesting thing to do. We bought boat tickets & the was really fun, didnt have to walk at all boat boarding was right front of rainforest cafe
Date: a month ago
Review №147
Rating: 5
I give this place 100% this has great food this place makes it seem like your in the Rainforest really I would do anything to come back here!! Kid-friendliness: Everyone is Friendly lots to see from my experience it is a little noisy
Date: a month ago
Review №148
Rating: 5
Date: a month ago
Review №149
Rating: 4
Food
Date: a month ago
Review №150
Rating: 5
Super fun for adults and children Saludrinks! Kid-friendliness: Super fun my grandchildren
Date: a month ago
Review №151
Rating: 5
Excellent place. Celebrated again granddaughters 15th birthday . The food was delicious, but the elevator was out of service
Date: a month ago
Review №152
Rating: 5
Had my son s 2nd birthday dinner here it was great he loved the gorilla that move.
Date: a month ago
Review №153
Rating: 1
Asked to be seated it was late but not when we ask is it okay and the server stated it was fine. Then directed us to the waiter who was going to be taking care of us. The kid clearly did not want to take an order or assist. So rather than cause an issue came across the river walk to eat at the lovely establishment Boudro s
Date: a month ago
Review №154
Rating: 5
Greeeat place to get some food. Place its pretty cool and service also great.
Date: a month ago
Review №155
Rating: 1
My friends and I went to Six Flags Fiesta all day and were ravenously hungry after a long day of thrills and walking in the hot sun. Two of my friends had been to a Rainforest Cafe in Chicago years ago. They said they had an overall pretty positive experience, so we decided to choose this one in San Antonio to restore our bodies with what we thought would be great food along with an immersive restaurant experience. So it s safe to say we had high expectations, but boy did the restaurant not even meet the bare minimum for even a decent restaurant experience. First thing that should have raised some red flags was that there was no host at the door when we walked in and people were piling up by the plenty. It took 5-10 minutes for a hostess to arrive, but she was randomly chewing ice from her ice water as she seated us and 6 other parties very nonchalantly like she hadn t been away from her post at all. My boyfriend has worked in many restaurants and he said someone would get fired for doing something like this. We were being seated at one of the round table booths when one of my friends accidentally touched the seat. It seemed there was some mystery ketchup that had leeched onto him, as it was very sticky. The mystery is that we have no idea how long that ketchup had been there for. We ordered two orders of the Chile Con Queso. The queso tasted like the cheese was fake or had been store bought but my friends and I were too hungry to even care at this point. We all got different items from the menu. It was annoying that they didn t have any entrees under $20, but hey, if the food was worth it, why not? We got the Anaconda Pasta, Rasta Pasta, Lasagna, and the Blue Mountain Chicken Sandwich. I m sad to say that none of us thought their dish was good at all. The Blue Mountain Chicken Sandwich s chicken was very bitter and came with fries that had a sweet aftertaste to them. It was described by my friend as sad and very underwhelming. The Lasagna s tomatoes were very acidic and half the lasagna tasted undercooked, probably because the microwave they put it in only cooked half of it. The Anaconda Pasta had the same problem as the Lasagna; very acidic tomatoes, but the difference between the Lasagna and this was that it was actually overcooked. I wish these microwaves had some consistency to them. And the Rasta Pasta was the only somewhat decent thing that we tried, but why did they put peppers on this pasta that was supposed to be a fettuccine and pesto mix? Gordon Ramsey would have a fit if he saw this. Admittedly, we were going to fake my friend s birthday to get a free dessert here, but after eating this disastrous meal, we decided to just pay and book it, afraid that they would overcook the ice cream or add peppers to the lava cakes. The atmosphere was decent with the rainforest theme, but they didn t have to go as far as make the whole restaurant feel as hot as a rainforest, as there was no ventilation near us. Overall, food was a 1/5 experience. We actually had a lot of fun making fun of the food though. I felt bad for the waiter; he was actually great and pretty attentive but I think deep down in his heart, he knew we hated the food after none of us asked for doggy bags for our half eaten entrees. There is one last thing I wanted to add. You remember the mystery ketchup that had leeched onto my friend s hand? I was sitting next to my friend and the ketchup somehow leeched onto my leg but only noticed on the way out. I guess I got leftovers afterall. Update: The day after we had this dining experience, 2 of my friends found the mystery ketchup on their shoes. More revenge for not taking leftovers home.
Date: a month ago
Review №156
Rating: 5
Food and service was great, Really delicious@ We, really enjoyed our time there.
Date: a month ago
Review №157
Rating: 5
I was genuinely shocked at how good the food was. The atmosphere was so much fun. I wish every restaurant was as themed as this one. The world would be a better place. Beautiful waterfalls and fish tanks.
Date: a month ago
Review №158
Rating: 3
The place smelled really bad and musty, and the servers were not very attentive. Ordered 4 of the same drinks two at a time, and I think all 4 were different. The food was good but not outstanding. Place needs a deep cleaning so it doesnt smell like youre eating in an outhouse.
Date: a month ago
Review №159
Rating: 5
Date: a month ago
Review №160
Rating: 5
Date: a month ago
Review №161
Rating: 4
Went to the Rainforest Café on a Friday afternoon when it was not very busy. It was easy to get a table without any wait. Several hosts/hostesses were chatting with the exception of one who, sat us and went out of her way to help find a baby sling as they did not have any at the moment. Our server did a great job with explaining menu items and taking our order. The food runner who brought our food seemed upset when we asked him to clear plates for our appetizer service. The food, including the burgers, pasta, ch chicken and fish tacos all were flavorful and up to par with other chain restaurants. The flavors were better than previous visits to the Rainforest Café. Portions are big so no dessert was ordered. By the time we left the place was getting pretty full. Advise you avoid primetime to avoid long waits as it is on the Riverwalk.
Date: a month ago
Review №162
Rating: 3
Atmosphere is what you get here. The food is way overpriced for what it is.
Date: a month ago
Review №163
Rating: 5
Date: a month ago
Review №164
Rating: 1
There was no one at the reception, we waited a moment and there was no one to say Hello, Ill take you to your table. We decided to go to the second floor and there was no one there either. What made us leave was a sewage smell inside the restaurant that wouldnt let us eat.
Date: a month ago
Review №165
Rating: 5
In the past, I steered away from the Rainforest Cafe because of bad experiences. I m glad we gave them another chance, because they didn t disappoint!! The place was packed and even though our waiter, Jeffery was swamped, our glasses were never empty. We even had the manager, Destiny, check in on us and bring us things we needed. It was a great experience and we wanted for nothing. The staff all came and sang for my nephews birthday and it was amazing. Thank you Jeffery and Destiny for making this a memory of a lifetime!!
Date: a month ago
Review №166
Rating: 2
Date: a month ago
Review №167
Rating: 5
A wonderful experience. My grandchildren were in awe of the gorillas and snake! Very entertaining place with delicious dishes.
Date: a month ago
Review №168
Rating: 5
Date: a month ago
Review №169
Rating: 5
Crystal was super professional and had a great attitude. She made the experience
Date: a month ago
Review №170
Rating: 5
When I arrived I was surprised by the restaurant with how beautiful it is, with so many animals and plants, my children enjoyed it a lot, and the food is delicious, I would return to this place again
Date: a month ago
Review №171
Rating: 3
Today my family of 5 went so excited to Rainforest Cafe on the Riverwalk. As soon as we entered the building we smelled a foul odor that smelled like sewer which seemed as it was coming from the water fountains! It made our stomach turn but we stayed because we thought it would go away and it didnt! It smelled even on the second and third floors. One of our family members did not even want to eat due to the smell. The food was delicious and the waiter was nice! It did take about 40 minutes to get our food after we ordered. The atmosphere was nice, but dusty, which caused our asthmatic son to sneeze and have troubles.
Date: a month ago
Review №172
Rating: 5
Mia was working the bar and we had an amazing time! Super professional and attentive. Will be returning customer!
Date: a month ago
Review №173
Rating: 5
Date: a month ago
Review №174
Rating: 4
Such a fun place for kids! Waitress was great with children. Bathroom was incredibly dirty no soap or TP. Music very loud .manager did not care to turn it down even though we asked and heard 2 other close by tables request it as well. Overall fun but would consider another location. Kid-friendliness: Fun jungle theme for kids!
Date: a month ago
Review №175
Rating: 5
A different experience, good music, well-ambient place, I recommend it . Delicious food, well prepared and presented dish. Fast and attentive service. I would gladly visit again
Date: a month ago
Review №176
Rating: 5
It was my first time at the Rainforest Cafe and it was an amazing experience. The food was stellar and my server Amani was very friendly, courteous and personable. She made sure all of my needs were met and more! I will definitely be a repeat customer when I fly back into San Antonio.
Date: a month ago
Review №177
Rating: 5
Awesome place; kids loved it! I loved it too!
Date: a month ago
Review №178
Rating: 5
Date: a month ago
Review №179
Rating: 5
Good food and atmosphere but long wait times
Date: a month ago
Review №180
Rating: 1
Worst place ever! Tables super dirty all the time , disrespectful workers , employees almost fighting. It was a Dad experience !
Date: a month ago
Review №181
Rating: 1
You have to beg for a decent table, and the steward was very nasty, we asked twice for a table where the 4 people if my family could fit, and they gave us the worst table twice, we tried to complain but the manager didn t care.
Date: 2 months ago
Review №182
Rating: 5
A truely good place!! Staff was friendly, the whole setup from the vines,animated jungle scene and sounds.
Date: 2 months ago
Review №183
Rating: 4
Nice way to enjoy the volcano for a birthday dinner.
Date: 2 months ago
Review №184
Rating: 4
Service and food was great, but waiting time was 45 to 1 hour + and I seem few tables empty.
Date: 2 months ago
Review №185
Rating: 3
Please be careful when buying the stuffed animals!!! Day 2, one of the eyes fell of the alligator/crocodile plushie. This is so dangerous! Major choking hazard. My brother kept in on the bed and one of the eyes fell off when he was playing with it. Please make sure its secure before buying INCLUDING if youre buying it for a small child. Ive seen other reviews about the same thing, this needs to be fixed.
Date: 2 months ago
Review №186
Rating: 1
Don t bother at night. You will wait more than an hour to eat. And there are no seating areas to wait. and during the day the waitress got our drinks and left us hanging I hate to say but eat lightly before you come because this waitress with auburn hair obviously has a pattern with the other customers which is to order everyone s drinks, then come to you after your drinks are watered down. Service is what makes the experience!!! We have been here almost 30 minutes before being acknowledged. We even asked someone else to help us and did not even bother to help us either. So yes I think the idea of coming here is better than the actual experience. We are out of towners and the whole experience in San Antonio was a bust.oh yeah 1 more thing!!! IMPORTANT!!!! The right side of the lane is NOT parking you will be ticketed! The police here do not care if your are from out of town or not even if you do ask people for help San Antonio takes advantage of EVERYTHING especially parking. If you come out here you better have the extra finances and time to park and walk
Date: 2 months ago
Review №187
Rating: 5
I love this place so much. Idc if people think its weird or cringe. I love the Rainforest Cafés campiness. The menu could definitely use an upgrade, but quite frankly I dont care. I live for cha-cha
Date: 2 months ago
Review №188
Rating: 5
Date: 2 months ago
Review №189
Rating: 5
Oh my goodness. Pictures cant even describe this place. If you love animals or the jungle you have to visit this restaurant. Some of the animal statues move or make the sounds they are associated with. They have the sound of thunder periodically and the lights flicker to simulate lighting. The food was also fantastic with great prices and huge portions. There was a 45 minutes wait to get a table on the day we visited and then another 25 minutes wait to get our food but it was so worth it. I think if you go during lunch the wait would be shorter.
Date: 2 months ago
Review №190
Rating: 5
This is such a fun experience. The place is filled with such great detail. The service is amazing. The food was so good too! I do think the animals need to be replaced only because it s been the same ones for so many years, they look old and dingy. But fun! Yes yes and yes!
Date: 2 months ago
Review №191
Rating: 4
Very surprised with the food. A lot better than expected. The kids loved it. Great family place
Date: 2 months ago
Review №192
Rating: 1
Server took 15 mins to deliver a hot beer. Food was meh. I know one doesnt come here just for the food, but wouldnt it be nice to have a great atmosphere and food???? Speaking of atmosphere, this place played the worst fake pop music Ive ever heard. Really not very rainforesty.
Date: 2 months ago
Review №193
Rating: 4
We were a group of 8 people and they told us that in an hour they would have a table and they would send us a message to our phone. After 1:15 we asked and they said that they had canceled it because we were not there, even though we were out there near the river paying attention to me. cell phone so when we told them that they did not send a message they told us that in half an hour, after that time they took us up to the 2nd floor and there they told us that they were cleaning the table, we waited 15 more minutes inside, once we had the table Everything went as it should, the waiter was attentive, the food was delicious and you know the concept of the restaurant because you enjoy it and have a very pleasant time. Its a shame that they have no way of notifying you or not complying with what they told you in the text message.
Date: 2 months ago
Review №194
Rating: 5
This place is awesome, just awesome. Food came hot and on point. We had Python pasta (I asked them to have no meat on it and they accommodated). Also had fish and chips. Both were very tasty. Ordered grilled cheese sandwich and mac & cheese for daughter. The theme and decore of the restaurant is very unique. Im pretty much sure my wife and I were more excited about it then our daughter. Ill add some photos. You can just check those. Dietary restrictions: I asked them to remove chicken for pasta and they accommodated.
Date: 2 months ago
Review №195
Rating: 4
It was nice, I think prices are high. Maybe you pay for the area Riverwalk
Date: 2 months ago
Review №196
Rating: 1
The service is very very v. e. r. y. SSSSLLLLOOOWWW. Service sucks, no silverware, couldn t find the waitress, when the food did come about 75 mins later it was cold. This is after our 45 min wait ended up being 90 mins. When we got seated tons of open tables. This is an art of how to mismanaged a restaurant. If it wasn t on the river walk ripping off tourists, it would have gone out of business long time ago. DO NOT EAT HERE.
Date: 2 months ago
Review №197
Rating: 1
Date: 2 months ago
Review №198
Rating: 4
We went on a weekday at around 11:30 in the summer. My husband and I split the Korean chicken lettuce wraps and they were delicious! It was the perfect amount for two to split for a light lunch. Lightly fried and crispy chicken. Our son had the pizza kids meal and while we didn t like it he csrtsinly did, plus it was a lot of food for the price (around $8 for pizza, side, and drink) and he ate all of it. In fact, it came with a couple of orange slices which weren t listed in the menu and when he dropped one on the floor the server brought him a cup with two more and some cherries. The atmosphere was kitschy but fun the thunder and roaring were almost too scary for a four year old but the fish tanks were a big hit. Is it the cleanest place? No. The trees and things are dusty and probably impossible to clean. Is it an enjoyable place to take a family? Definitely.
Date: 2 months ago
Review №199
Rating: 5
Excellent place to go to eat. The waitress Crystal Estrada presented excellent service and her manager Isidro was very friendly and always attentive to everything. Highly recommend this place 10 out of 10
Date: 2 months ago
Review №200
Rating: 5
This was my first time dining at Rainforest Cafe & I ve lived here all my life! My bday just past and I wanted to go somewhere I could take my kids for a family friendly atmosphere! Lavon was our server and made it extra special for me & my kids! My kids enjoyed the decor all around the restaurant I don t know why it took me so long to come here! The manager Isidro came and checked on our table to make sure everything was ok, he seemed to be doing this throughout the restaurant & either because we told him we were celebrating a birthday or maybe just cause the kids he gave them a little sweet treat which they def enjoyed! 10 out of 10! We will be coming back again!
Date: 2 months ago