Round1 Bowling & Arcade

Review №1

Rating: 1

PLZ SAVE YALLS MONEY! My nephew had a party here 2yrs ago and it was FUN But NOW IT IS HORRIBLE!! My sister was Left behind with the three children that day and now the staff was willing to help her or give her a phone to call her husband or any of her family members. She was literally on the street begging for someone to use a phone and nobody was helping her. I am furious with them for being so disrespectful after we just had a party there she wasnt no bum off the street. She was a paying customer and they couldnt offer her a phone to use for 2 minutes. Ridiculous!!!!! I really wanted to come back cuz it was so much fun but with the staffs attitude and horrible management. NO I THINK NOT. DAVE & BUSTERS IS WAY MUCH BETTER THAN THIS PLACE

Date: a day ago

Review №2

Rating: 1

Place is great, but people that work in this place suck, rude, no sense of urgency. Will not be back to this place ever.

Date: 2 days ago

Review №3

Rating: 2

Awesome set up and games but $3 to $4 per arcade game is way to expensive. I feel like it s just a money grab.

Date: 3 days ago

Review №4

Rating: 5

Super fun David C helped us a lot and was super friendly. Best employee ever!

Date: 4 days ago

Review №5

Rating: 5

David C is one of the best people we ve ever met he was super friendly and helpful!

Date: 4 days ago

Review №6

Rating: 5

David C. Was very helpful and one of the nicest employees

Date: 4 days ago

Review №7

Rating: 5

David C. was very helpful and extremely friendly. He made visiting Round1 an enjoyable experience and was hassle free to reset games. I wish there were more staff like him!

Date: 5 days ago

Review №8

Rating: 5

David C was the absolute bomb, he was the most helpful and great company!

Date: 5 days ago

Review №9

Rating: 5

Great experience lots of fun

Date: 6 days ago

Review №10

Rating: 5

Date: 6 days ago

Review №11

Rating: 4

Date: a week ago

Review №12

Rating: 5

I love this arcade! It includes claw machines with great prizes, dance and rhythm games, as well as an amazing staff! Susie and David (as well as another whos name I cant remember) are amazing employees! Theyre very friendly and welcoming, they definitely are a reason I love going!!!

Date: a week ago

Review №13

Rating: 4

I really liked this place! We went bowling with friends, then got a private room for karaoke! Very nice people and good service, the only thing I would say is this place is a little pricey. But other than that I would definitely recommend it! :D

Date: a week ago

Review №14

Rating: 1

This place is actual garbage. The claws are IMPOSSIBLE!! They constantly come up with the WORST ideas for them and they are all horrible & impossible to win except the ping pong drop (AND EVEN THEN ITS PURE LUCK!!) Be prepared to spend 100s of $$$ just to get ONE item. Carpet is always dirty & employees refuse to help you.

Date: a week ago

Review №15

Rating: 5

Round1 is our favorite spot in San Antonio. We come every couple of weeks. The club membership is $5 a year and gives you good value. Highly recommend it. The best part of Round1 are the wonderful staff members who are always so kind and helpful. Tonight in particular, David C went out of his way to help us. Thank you. We will be back soon!

Date: a week ago

Review №16

Rating: 5

Good

Date: a week ago

Review №17

Rating: 5

Cool for the kiddos and adults alike!

Date: a week ago

Review №18

Rating: 5

Rhythm game yes yes

Date: a week ago

Review №19

Rating: 5

Date: 2 weeks ago

Review №20

Rating: 5

Date: 2 weeks ago

Review №21

Rating: 5

Date: 2 weeks ago

Review №22

Rating: 2

The word arcade should be removed from the name. By arcade they mean 100s of claw machines, a couple racing games and a couple shooters. Had one row of what looked like knock off japanese fighting games. Was hoping to find some pinball, classic cabinet games or emulators, nothing of the sort. If you want to shoot pool or bowl, youll have fun. If youre looking for a true arcade and not a stuffed animal gambling den, stay away.

Date: 3 weeks ago

Review №23

Rating: 5

Date: 3 weeks ago

Review №24

Rating: 5

Date: 3 weeks ago

Review №25

Rating: 4

Date: 3 weeks ago

Review №26

Rating: 3

Good, very nice place to have a good time, it is nice and very big, excellent

Date: 4 weeks ago

Review №27

Rating: 1

We waited in the wait list for bowling for an hour and half after they told us the wait list is only 30 min to an hour only to tell us thatll they forgot there was a party take priority and push us to another hour. Bad customer service

Date: 4 weeks ago

Review №28

Rating: 3

Ok place, games are outdated and 12 to 9 points for a claw machine that grabs like a 9 month old. 1 dollar is 4 points, so your 50.00 card goes pretty fast...its like a carnival on steroids.

Date: a month ago

Review №29

Rating: 5

This place was wonderful!!! My husband and I were looking for a place to spend a date night, and he suggested Round1. We had gone here to play billiards before, but were unsure of anything else they had there. Come to find out, they had karaoke rooms available to rent!!! My husband and I were able to go late afternoon in the middle of the week and rent out a karaoke room for one hour for only $16!!! The karaoke was easy to figure out: you could either 1) use their karaoke machine app to play songs from the system OR 2) you could hook it up to your bluetooth and do it from your own library!!! All in all, we had a WONDERFUL time and we will definitely be back!!! If you re looking for a place to go on a date night, a night out with friends, or even to host a party, this is the place! Please come here if you can!

Date: a month ago

Review №30

Rating: 4

Date: a month ago

Review №31

Rating: 4

Date: a month ago

Review №32

Rating: 1

honestly dont think it is fair to leave a 1 star review based off one particular (new) claw machine (installed sometime this week 26aug-29aug) but this needs to be brought to the attention of management and hopefully prevent a few folks from being scammed. Overall, I would give Round 1 (claw machines) a solid 4/5. A decent variety of styles, plushes, figures ect.. The staff can be helpful at times, but depending on who you talk to, they enforce the I can only reset to the start position rule. Sometimes the box gets in a very difficult position to win and sometimes it just needs a small nudge to a side to make it possible and some staff will help while others will fully restart your progress as told by their management. I lived in Japan for 12 years and got quite good at all types of claw machines so I dont mind a little challenge or the precision types. I posted a few pics of the figures I have won over the last few months to show this isnt a oh hes a sore loser so he left a bad review kind of thing. And I also very often help or even win prizes for other that are struggling while Im there. I am here to say there is one particular machine that is a full-blown scam. When I asked the staff and proved it was impossible (certain prizes) she said, yeaaahh, we know. Its part of the machine and we are not allowed to assist in any way, or we get in trouble. All of this leads to the scam machine. (last picture) I am considering this a full-blown scam based off 2 reasons. Firstly, I should explain how to win. You move the yellow rod over the box and when you release, the rod goes down and pushes the prize. Now its jammed between two poles and when the sensor receives pushback, it stops. This is intended and very money consuming, however, winnable. (not a scam) What makes this a scam is the set up, positioning and stability of the pole. The prize with the red circle is literally impossible to win because the will only go so far to the left AND back before it fully stops by itself. Preventing you from any real strategy. Part of the game? Sure. However, the red X at the top shows that the belt which is attached to the yellow rod hits the boxes and will not let you go back. Completely stops you so if the prize is at the top of the silver poles, you will not even hit it. Finally, even using the machines full potential, I showed the staff how far it was able to go and when it hit the prize with the red circle, because it is at an angle and the yellow rod is not sturdy, it simply slides off without the slightest nudge of progress. It works on some of the prizes in these types of machines but not all and thats what I tried to explain to the staff. She understood but reiterated that she is unable to help AT ALL. I won the middle prize (figurizma purple box) to prove that I knew what I was talking about because the box was lower down the rails. When they are high up the rails and on the side furthest from the yellow pole, it is impossible. Im sorry this is long but this machine is a scam. No other way to put it. And the fact that the management knowingly admits to it is a massive problem and unacceptable.

Date: a month ago

Review №33

Rating: 4

Met a friend for bowling and the place was a zoo! Really loud & busy but fun! Couldve used more seats for the lanes, but everybody got along well enough. Football game played on the big-screen TV over our lane, which was a bit distracting. The arcade is expansive too. Still a good time. Ill be back.

Date: a month ago

Review №34

Rating: 5

This place is AMAZING!! First time here with my son and he loves it ! They have it ALL ! Pool , Bowling , Arcade , food , drinks .. A lot of fun, will definitely be back with my wife and all of the family! Thanks guys!!

Date: a month ago

Review №35

Rating: 5

My kids love it here when we visit SA. My daughter likes to come here whenever we visit. Its definitely pricey and you go through the points pretty quick but kids no doubt will have lots of fun here. Highly recommend! Claw machines, arcade games, point=prizes, bowling, billiards, drinks, food all in the mall.

Date: a month ago

Review №36

Rating: 5

Great place to eat,drink and play games

Date: a month ago

Review №37

Rating: 5

Date: a month ago

Review №38

Rating: 3

Date: a month ago

Review №39

Rating: 5

Date: a month ago

Review №40

Rating: 1

Its fun except for one employee- creepy guy with short black hair and glasses who follows me and my friends around and asks weird questions and likes to looks at ppls shoes so be careful out there

Date: a month ago

Review №41

Rating: 5

I just went to Round 1 with some friends, and it was such a blast! There s so much to do bowling, arcade games, karaoke, you name it. The highlight of the night was definitely winning a bunch of plushies from the claw machines.

Date: a month ago

Review №42

Rating: 5

employee jazz is goated seemed like the only on the floor but was patient and friendly tha goat

Date: a month ago

Review №43

Rating: 1

Sorry, but no. As a sanantonio native who remembers the nickel arcade (Larzland) off thousand oaks, I refuse to pay these prices. Are you serious? We paid $35 for my child to play roughly five games. Even the basketball doesnt give a warm-up round, its 12 of your play points for less than three minutes of throwing the ball? You spend over 15% of your play points every time you play a game, equating each game to several dollars per play. THEN to top it off, we checked the ticket count and it was 20! Each of my kids left with a lollipop and a sense of disappointment. Im closing, Its a cool place to have more than 10 minutes of entertainment if you make at least six figures.

Date: a month ago

Review №44

Rating: 3

This place was alright, and in my opinion, they didnt have many games to choose from it was mainly claw machines, so would I go back, not too sure.

Date: a month ago

Review №45

Rating: 5

Food, alcohol, arcade games, vr, claw machines. What else could you ask for?

Date: a month ago

Review №46

Rating: 4

For my 39th birthday and we had a blast, although it was a little too pricey, we still had a blast of a great time!

Date: a month ago

Review №47

Rating: 1

Asked about gluten free options on their menu. There are zero, the employee we spoke to said it s part of their training to make it clear that they have nothing to eat for people with gluten allergies. Way to be inclusive! I would skip this place for food unless you like peanuts from a vending machine.

Date: a month ago

Review №48

Rating: 2

Was a fun place about a year ago, but now it s slowly turning into a Dave and busters. It used to have a lot of imported machines but they are slowly taking them out one by one, and if there s a broken machine it seems like they are going to stay broken if it isn t imported. Plus they have qr codes asking if you want machines to be added but they don t work.

Date: 2 months ago

Review №49

Rating: 5

Attentive staff and actually good rewards. The food, even when building is packed, is made to order and doled out quickly.

Date: 2 months ago

Review №50

Rating: 5

A great way to blow $120 in an hour for some plushies and arcade games. A great deal Mon-thurs $8 arcade games per hour on racing/cabinet/shooting/multiplayer games.

Date: 2 months ago

Review №51

Rating: 5

Got smoked by my girlfriend on pool. Would recommend lol

Date: 2 months ago

Review №52

Rating: 1

please hire more employees. it s ridiculous having to wait 10 minutes for a tech just for them to tell me their only tech is off duty . half of the games card readers were off as well and redemption room is never stocked, do better.

Date: 2 months ago

Review №53

Rating: 5

MY FAVORITE ROUND 1 IN ALL OF TEXAS! Ive had so many great times here and its always a blast to come here with my friends when Im in town for conventions. This place is ALWAYS clean and have a ton of things going on. I love love LOOOOOVE all the variety they have for crane machines & JP games!

Date: 2 months ago

Review №54

Rating: 5

Date: 2 months ago

Review №55

Rating: 5

David C. was so nice and friendly! He really made my experience and I had a great time!!

Date: 2 months ago

Review №56

Rating: 5

Date: 2 months ago

Review №57

Rating: 5

Date: 2 months ago

Review №58

Rating: 1

Waste of time and money.

Date: 2 months ago

Review №59

Rating: 4

Been here 3 times in a week. Definitely a fun place to bring friends and family. It is like a Dave and Busters. Recommended for anyone.

Date: 2 months ago

Review №60

Rating: 5

This place is awesome! The claw machines are my husbands and my favorite

Date: 2 months ago

Review №61

Rating: 5

Date: 3 months ago

Review №62

Rating: 3

Pros: - The food here is surprisingly good and cheap - They have a very wide selection of arcade games and an even wider selection of crane games - The crane game and ticket prizes are unique and cool - The bowling alley and billiard tables are nice Cons: -The games, especially the crane games, are too expensive. $100 will only get you about 20 minutes of game time - Many games, like the rhythm games, dont give any prizes or tickets despite having a score system - Quite a few games were out of order - The whole place seems a bit predatory, like a casino for children. The crane games are the biggest reason for this feeling. - Its very loud inside -The air conditioning was either not on or not working when I went. It was very hot inside.

Date: 3 months ago

Review №63

Rating: 3

It was my grandsons 15th birthday and my grandsons had a blast. My only complaint is that the lemon pepper wings were fried so hard we could barley eat them, they were practically burned. But, the pizza was off the chain. Ill go back again.

Date: 3 months ago

Review №64

Rating: 5

Date: 3 months ago

Review №65

Rating: 2

Walked in and EVERYTHING was blaring I could hardly hear myself think.I ordered a cheeseburger with fries and as I waited my family and I couldnt find a place to sit because every table or booth had trash on it we ended up cleaning up a booth ourselves.I got my meal and it was drenched in oil even the bun I ate only a little bit because it had no flavor all I tasted was oil.My husband ended up finishing the meal and he ended up getting an upset stomach real bad from the food.

Date: 3 months ago

Review №66

Rating: 2

It was a very cool looking place. Had a ton of video games, bowling and pool tables. Unfortunately, it was very expensive. The bowling and pool were average prices. It was the games that were expensive. They ran on credits. It took 12.4 credits for a game of air hockey. It was $10.00 dollars for 24 credits. We couldnt even play two games of air hockey for $10.00. It wasnt crowded and its because of the cost. We ordered a cheeseburger and it took forever. They made it wrong and had to remake it. Took 30 minutes to make it. More staff than guests.

Date: 3 months ago

Review №67

Rating: 3

Date: 3 months ago

Review №68

Rating: 5

Date: 3 months ago

Review №69

Rating: 5

Nice place love playing game

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 5

Super fun! So many fun arcade games and claw machines.

Date: 3 months ago

Review №72

Rating: 1

Very bad experience came for karaoke and games. They said there would be a private room available for us in a hour, 2 hours later and no room available!!! They said they would text us when it s ready they never did and we had to keep ask them if it was open. On top of that there was garbage in our private room. If it couldn t get any worse they gave us the wrong driver s license and the person didn t look even remotely look like me and I didn t notice it was the wrong licenses and till the next day and had to drive a hour back to sort it out they also took my number down but never called me back when the other lady complained that she didn t have her id because they gave it to us!!!

Date: 3 months ago

Review №73

Rating: 1

Spent 40$ on a game card to play a single claw machine. spent the whole game card on the single claw machine, didn t get anything, employees were no help either.

Date: 3 months ago

Review №74

Rating: 3

Pretty expensive. Very confusing on what to ask for and not very well explained. And wow, the food prices, Horrible. Escalator broken, like 3 sets of stairs and I have injured knees

Date: 3 months ago

Review №75

Rating: 5

Date: 3 months ago

Review №76

Rating: 3

Round1 Arcade offers a mixed experience that leaves much to be desired despite some positive aspects. Firstly, while the food options are generally good for being arcade food, there were notable issues during my visit. While our order was ready in a timely manner, the quality of the products being served is somewhat lackluster. On top of that, 3 or 4 of the main items on the already small menu were unavailable, which was disappointing and limited the choices even further. It being a friday night, one would think that they would be fully stocked for the weekend. Pricing is another area where Round1 falls short, in my opinion. When you spend $35 on credits, skeeball is priced about $0.70 per play and racing games at around $2.20. This makes it an expensive outing, especially for families or groups who want to play multiple games. I get that everything is expensive nowadays. However, $35 for 30-45 minutes of games for one person is not really an affordable night out. The crane game prizes have also noticeably shifted in variety. Whereas a year ago, the prizes included an even mix of plushies and figures, now they consist almost exclusively of plushies. This lack of diversity can be disappointing for those who enjoyed the broader range of rewards. Bowling, however, is actually the cheapest price per game and per hour that I could find in the city. The lanes, balls, and shoes also all seemed very well maintained. Another downside was the apparent understaffing. The arcade was clearly struggling with having enough employees to handle the number of customers, which caused employees to continuously switch between stations to keep up with the guests. This did not look to be an easy task, as they also had multiple POS system that were down. I do not frequent this arcade, and one of the employees did mention that they were down a manager, so I will give them the benefit of the doubt for this one. However, on a positive note, the staff that were present were all super helpful and friendly, going above and beyond to assist customers. Every one of the staff members did an exceptional job at meeting the guests needs and keeping wait times relatively low. Their dedication and positive attitudes helped to mitigate some of the negative aspects of the visit. In summary, while Round1 Arcade has some appealing features like its friendly staff and low cost bowling, it is marred by limited and low quality food options, a lack of variety in crane game prizes, and high game costs.

Date: 3 months ago

Review №77

Rating: 4

New and different from other arcade places. If you are into playing those claw-machines to win prizes, this is the place for you. Prizes seem harder to get compared to when they first open. They are more expensive.

Date: 3 months ago

Review №78

Rating: 5

Date: 3 months ago

Review №79

Rating: 5

Came here for the first time and had an absolutely amazing time. The adrenaline rush you get from winning something makes it so much more exciting! Would definitely come back to try some of the food off their menu. It looks so good!

Date: 3 months ago

Review №80

Rating: 4

Date: 3 months ago

Review №81

Rating: 1

Issues w the kitchen they didn t have posted, no AC so I asked for a refund. Manager refused so I ll be doing a debit card dispute. Save your money, go to pin stack or dave and busters

Date: 3 months ago

Review №82

Rating: 4

Karaoke rooms are cheap and fun but they feel like a classroom with the fluorescent lighting like I wish they would add some disco lights or somthing cuz the lights on ruin the vibe

Date: 3 months ago

Review №83

Rating: 1

Appalling. They didnt want to rent us the pool table with my Mexican ID.

Date: 3 months ago

Review №84

Rating: 5

Date: 3 months ago

Review №85

Rating: 5

Such a cool place. This place has multiple types of arcade games. Games where you can win all kind prizes including points to use on other prizes. Billiards, bowling and food. So much to remember. Go check it out wont ne disappointed

Date: 3 months ago

Review №86

Rating: 5

Brings put my inner child when I come here

Date: 3 months ago

Review №87

Rating: 5

Date: 4 months ago

Review №88

Rating: 1

Customer service is not good at all. Food is tasteless, worse than school food.

Date: 4 months ago

Review №89

Rating: 5

Date: 4 months ago

Review №90

Rating: 5

Date: 4 months ago

Review №91

Rating: 5

If you love games, anime, fun, prizes, or pachinko, then this is the place for you! If you dont and just want to sit and eat, then this is the spot. Great food , fun, and games. Bring some money because youll easily spend it here but the is worth it.

Date: 4 months ago

Review №92

Rating: 5

Took my girlfriend there to go to the bathroom hoping she would want to play but know she wanted ice-cream:,(

Date: 4 months ago

Review №93

Rating: 5

Round1 isnt just a arcade, it is the best arcade ever with all kind of fun rhythm games.

Date: 4 months ago

Review №94

Rating: 3

Date: 4 months ago

Review №95

Rating: 5

This place rocks! Always a great atmosphere, always a new selection of prizes to be won. As a child I always remember my grandfather letting us play the crane machines and it has always been one of my favorite memories. Love that this place has a variety of them! I m here often but hey, the prizes are actually winnable and you can t put a price on that happiness. I have to give David C. A HUGE shoutout! As I said, I m here often.. every time I have seen David C. Working and he is always there providing great conversation, smiles and is truly a cherry on top and deserves to be recognized. I always look for Him when I am there and it makes the visit that much more memorable. one person can truly be the change. You can tell he really cares about the people. If you ever run into David, give him a friendly fist bump and say what s up! Show the love!

Date: 4 months ago

Review №96

Rating: 4

Cute arcade reminds me of the ones from my past.

Date: 4 months ago

Review №97

Rating: 4

The place is great, lots of claw machines and skill games that you can actually win. Food s alright, but I d eat before hand. They had a lot of problems with how busy it was and the food line took forever otherwise it s 5 stars.

Date: 4 months ago

Review №98

Rating: 5

MY FAVORITE DATE SPOT!!

Date: 4 months ago

Review №99

Rating: 1

Be careful going here late. Drunks will try to rob you of your prizes while the security ignores the whole thing right outside the door! Someone literally could have died and they didnt care. Youve been warned.

Date: 4 months ago

Review №100

Rating: 5

welp, still better than main event

Date: 4 months ago

Review №101

Rating: 1

The first time we came here, we actually had a good time. We spent around $80 and everyone won two or three things from the cranes. This time i spent over $100 and we literally won nothing. All the cranes we tried made us feel scammed. They would grab and pick up but the claws were all so lose the items would just fall. Then a lot would look firmly grabbed onto an item but would not even grip. Couldnt find a single one that would hold onto an item. Unfortunately well never come back here again. Total scam.

Date: 4 months ago

Review №102

Rating: 5

Date: 4 months ago

Review №103

Rating: 5

Date: 4 months ago

Review №104

Rating: 1

Date: 4 months ago

Review №105

Rating: 5

Date: 4 months ago

Review №106

Rating: 5

Date: 4 months ago

Review №107

Rating: 5

Date: 4 months ago

Review №108

Rating: 5

Cant wait to go back

Date: 5 months ago

Review №109

Rating: 1

EVEN THE EMPLOYEE ADMITTED THEYRE JUST SCAMMING YOU OUT OF MONEY!! The claw machines are just a way to make you feel like youre playing a game. I managed to win 2000 tickets on SkeeBall, and when we went to redeem them, the prizes had the wrong labels. The manager said Yea, sometimes the employees put them in the wrong spots. I will NEVER spend another dollar at this place!

Date: 5 months ago

Review №110

Rating: 4

Good and fun when you win the plushie, but be careful your money runs out a lot faster when youre not looking

Date: 5 months ago

Review №111

Rating: 1

Short staffed and way to pricey for what u get. You have to stand in line for food. They do not deliver to your table..horrible service..they made me rate them a 1..but I would have liked to rate them a -1..save your money go to Dave and Busters!

Date: 5 months ago

Review №112

Rating: 1

Ridiculous to say you will give out a free item(a cup) with the purchase of $30 or more. Then when I paid at the self desk OVER $300 IT WOULDNT PRINT A RECEIPT!! THEN WHEN I ASK AN ATTENDANT TO HELP SHE TELLS ME YOU JUST HAVE TO GO OVER TO THE PRIZE COUNTER. JUST TO BE TOLD I CANT GET THE DAMN CUPS BECAUSE I was supposed to pay for that in at the PRIZE DESK! I SHOWED HIM THE CARDS I EXPLAINED HOW THAT WASNT ON THE WEBSITE. I WOULDNT HAVE AN ISSUE BIT BE REAL IF YOURE GOING TO OFFER SOMETHING FOR FREE AND NOT GIVE IT UP AFTER I PAID HUNDREDS IS PRETTY RIDICULOUS ESPECIALLY CONSIDERING IT SAYS NOTHING OF THIS CONDITION ON THE WEBSITE/APP.

Date: 5 months ago

Review №113

Rating: 1

35 minutes for 1 slice of pizza

Date: 5 months ago

Review №114

Rating: 5

Good place for spending time with the family, I came on Sunday and was pretty good not at maximum capacity but thats great for me cause we dont have to wait to much for a bowling line... the price is cheap per an hour including shoes (36 dlls) and they have a lot of clawed machines!! Snacks and dining area! Also have arcades and pools

Date: 5 months ago

Review №115

Rating: 3

I have never seen so many crane games before. They are rigged so you have to rely on luck if you re the next winner in that machines rotation. Overall cool place and bowling was good with not that many people. Although, the bar was annoying slow. One bartender with a long line and the he did not work fast. Didn t seem to care either. Also, how do you run out of limes for dos xx? I d rather go to D&B.

Date: 5 months ago

Review №116

Rating: 1

Their claw machines are a scam!!! I spent 100$ for a 10$ plushie. As someone who is good at claw machines, I would have won a lot if the machines werent rigged.

Date: 5 months ago

Review №117

Rating: 5

I love playing games and winnning prizes

Date: 5 months ago

Review №118

Rating: 2

Date: 5 months ago

Review №119

Rating: 2

It takes a lifetime to get the food and employees with lack of customer service, besides that, the kids had a good time.

Date: 5 months ago

Review №120

Rating: 5

Date: 5 months ago

Review №121

Rating: 1

I ve been trying to do the karaoke room many times and yet I ve received bad service from the same bad employee. I wish I knew her name but she s an older women with blue hair, couldn t speak up and gave us attitude. She has consistently declined us to do a karaoke room. I hope she won t be there the next time I show up cuz I m tired of being turned away by her

Date: 5 months ago

Review №122

Rating: 4

Date: 5 months ago

Review №123

Rating: 1

The GM is incompetent and there are serious employment related issues that affected me as a patron. Hearing from prior staff whom I respect in the San Antonio Texas community of deplorable managerial practices. You should not go to this establishment as they discriminate against their staff! I observed mistreatment of staff by GM and his supervisors to staff when trying to enjoy games with my kids.

Date: 5 months ago

Review №124

Rating: 2

Would rather go to Andretti

Date: 5 months ago

Review №125

Rating: 1

Adult with learning disability I was with who literally cannot read put 50 dollars into the machine here and selected the 22 dollar option and the manager would NOT refund his change. He says there was a tiny message at the bottom of the screen that says no change and he should have known. Ridiculous. Will never come here again other than to spend this 50 dollars in credits we are forced to spend now. Not friendly to adults with disability.

Date: 5 months ago

Review №126

Rating: 5

Always clean and something for everyone

Date: 5 months ago

Review №127

Rating: 5

Date: 5 months ago

Review №128

Rating: 5

Date: 5 months ago

Review №129

Rating: 1

I was a regular customer here and used to love to frequent this place, but last week I lost my play card while I was at the location. I asked to front desk if there was anything I could do to get a new one and they said no. I think it s pretty sad that you have to pay extra for the black card so if you lose it they can recover your funds. I had no idea it existed and it s pretty predatory that a quality of life feature like that is locked behind a paywall. I will never be returning to a round 1 establishment again.

Date: 5 months ago

Review №130

Rating: 5

Date: 5 months ago

Review №131

Rating: 5

Love this place. I never win claw machines but I went here and won 5 lol

Date: 5 months ago

Review №132

Rating: 5

Date: 5 months ago

Review №133

Rating: 2

Could be better if management helped the staff. Pool table seen better days.

Date: 5 months ago

Review №134

Rating: 3

Going in expecting something completely different. Few games but a crane machine experts paradise.

Date: 5 months ago

Review №135

Rating: 5

Date: 5 months ago

Review №136

Rating: 1

This place is definitely geared towards kids. If youre an adult looking for games and drinks, this isnt the spot for you. Expect to wait in line every time, and the service at the bar is slow. Plus, they dont have Coors Light on tap.

Date: 5 months ago

Review №137

Rating: 5

Date: 5 months ago

Review №138

Rating: 4

Its a bit on the noisy side but has a good selection of modern and retro video games. Good carnival style games too.

Date: 5 months ago

Review №139

Rating: 5

Date: 5 months ago

Review №140

Rating: 1

Wanted to go bowling and it is nice that they are open late. Downside is you have no wait staff and have to stand in line for your food, beverages and this cuts into the bowling time. They were out of some items on the menu and only had 1person working the concession stand. Once we finished bowling my two sons and nephew ate at the bar area. My nephew went to get me a beer and the bartender said that he could not do that. I went up to counter to let him know that he was just going to get me the draft beer. No ill will and the bartender said that he needed my id. I told him that I didn t have it on me . He said that he wasn t going to lose his job so I asked for management. The manager said the same thing and let me know that if I am caught drinking a beer they will call security. I understand policies however, I m 52years of age and common sense could play a role. Clearly I m old enough to drink. I did think that s funny because they have no problem taking my credit card all night long with no I d and my sons and nephew were using my card.

Date: 5 months ago

Review №141

Rating: 1

Hell na . If u willing to lose money go.

Date: 6 months ago

Review №142

Rating: 3

Date: 6 months ago

Review №143

Rating: 3

A super fun place to hang out, but, with some things to improve, a little expensive and the staff is not so nice (it is almost impossible to win stuffed animals in the machines) we have tried many times and never succeed, we always see young people with a bunch of stuffed animals, but we have a feeling theyre there on purpose so people will spend their money trying. (These are assumptions) but all the machines we tried do not have a good grip and the stuffed animals fall out of the clamps.

Date: 6 months ago

Review №144

Rating: 5

LOOKS LIKE FUN! SOON ILL BRING MONEY

Date: 6 months ago

Review №145

Rating: 4

Date: 6 months ago

Review №146

Rating: 5

This place has it all. There are lots to play and win.

Date: 6 months ago

Review №147

Rating: 5

My jaw was on the floor!! As someone whos been going to arcades since the 90s, this is the best arcade ever! There are so many cool music games from Japan I thought Id only see in like LA or NYC. There are so many options its crazy. The claw machines have legit prizes. I will say some of the staff was pretty rude. Particularly the girl selling the game cards. This place is very expensive (I spent $100 on games alone) so Id hope for at least a decent amount of customer service. However I dont even care cuz this place is so fun!! The drinks at the bar are even affordable! $5 pints etc.

Date: 6 months ago

Review №148

Rating: 5

Date: 6 months ago

Review №149

Rating: 5

Date: 6 months ago

Review №150

Rating: 5

Date: 6 months ago

Review №151

Rating: 4

Large assortment of claw machines and other Japanese arcades. Only wished the staff/management at the arcade pass line were less condescending.

Date: 6 months ago

Review №152

Rating: 5

Date: 6 months ago

Review №153

Rating: 5

Date: 6 months ago

Review №154

Rating: 5

Took my wife here and ended up talking to one of the employees named Beni, anytime I needed a prize or help he was exceptionally attentive and kind. He went above and beyond for me and my wife and made our first time at round 1 a blast for her birthday. We drove all the way from Austin so we re a bit skeptical but Beni is the reason we will be coming back a second time soon!

Date: 6 months ago

Review №155

Rating: 3

Game attendees were nice, the employees at the concession stand (food) were kind of rude, particularly the girl with short dark hair & glasses, she was snapping when we were asking questions & acted annoyed when we visited yesterday

Date: 6 months ago

Review №156

Rating: 5

Very cool, reminiscent of 80s arcades. Great fun for the whole family.

Date: 6 months ago

Review №157

Rating: 4

Pretty pricey so expect to spend a lot if you want to be there for a while. Although, I did have fun Id probably never com here again

Date: 6 months ago

Review №158

Rating: 4

Date: 6 months ago

Review №159

Rating: 5

Date: 7 months ago

Review №160

Rating: 5

Date: 7 months ago

Review №161

Rating: 5

Great place

Date: 7 months ago

Review №162

Rating: 5

Date: 7 months ago

Review №163

Rating: 3

Date: 7 months ago

Review №164

Rating: 4

We bought a 100 dollar game card that came with extra credits, and felt that one was the most worth it. It is expensive but we love it, and will go back for sure. We didn t bowl, just played the games.

Date: 7 months ago

Review №165

Rating: 5

This place is alittle expensive and the bowling isn t worth it but the games are so much fun. The pizza and chicken fingers are amazing not a lot of drink options though.. the hours are crazy. But it worth going to teens and adults I m not to sure about little ones the games are expensive so be prepared to spend money when you go there.

Date: 7 months ago

Review №166

Rating: 2

We had asked for 2 hours of bowling, the employee at the register only rang us for one hour of bowling, even though I put 2 fingers up and repeated 2 hours as it is hard to hear with the loud music. She proceeded to be rude to and argue for about 5 minutes, continuing to say that I only said 1 hour. This is my second time coming here and both times the staff messed up the bowling. The first time we went they didn t extend the game and then when they finally extended the game they put us on three different lanes until they finally put us on the right one.

Date: 7 months ago

Review №167

Rating: 5

Date: 7 months ago

Review №168

Rating: 4

Celebrate an early Birthday time with my daughter. The food was so good! I had the half meat lovers & pineapple/Canadian pizza with a 6 piece lemon pepper wings combo. High volume activity. The games were fun to play for All Ages. A glass of wine was $2.99 this day. Not sure If it is a regular thing. Go and enjoy yourself with friends and family or by yourself!

Date: 7 months ago

Review №169

Rating: 1

Don t let you in to play games without ID

Date: 7 months ago

Review №170

Rating: 4

Pretty good place for family and friends. But its definitely costly. So be prepared to pay a pretty price especially in the arcade section. You do have a lot of crane games like in Japan. Some games didnt work. And no signs stating they were out of order. Got a nice billiards set up and bowling lanes. The bathrooms were nice and clean. The bar was really nice. The food selection could use some work though. However I think Dave and Busters are the better option when it comes to games and food IMHO

Date: 7 months ago

Review №171

Rating: 5

Family fun and adult fun. Good vibes

Date: 7 months ago

Review №172

Rating: 5

Great place for teenagers and families. Lots of claw machines!

Date: 7 months ago

Review №173

Rating: 5

Nice place

Date: 7 months ago

Review №174

Rating: 1

The stuff was so rude both gaming and food area

Date: 7 months ago

Review №175

Rating: 5

Date: 7 months ago

Review №176

Rating: 5

Always an amazing experience and win lots but we always get ignored and in need of help but david was extremely nice and helpful and gave us bags for the stuffed animals

Date: 7 months ago

Review №177

Rating: 5

Best game room in San Antonio. Food, drinks, bowling alley. 2 thumbs up.

Date: 7 months ago

Review №178

Rating: 5

Arcade with lots of claw machines and other crane games.

Date: 7 months ago

Review №179

Rating: 3

Date: 7 months ago

Review №180

Rating: 5

Date: 7 months ago

Review №181

Rating: 4

Date: 7 months ago

Review №182

Rating: 5

Good arcade selection. Not too busy and the games all worked. Music diver is definitely my favorite. Careful you dont overspend

Date: 7 months ago

Review №183

Rating: 3

Prices are higher than other arcades. The bowling isnt traditional bowling. The pins are on strings. Just feels different.

Date: 8 months ago

Review №184

Rating: 3

It was a fun new place to go for my daughters birthday. Except everything got cut short because they had some type of main water line issue, in which they kicked us all out by 9. Regretfully we didnt get to do the bowling, enjoy the bar, play pool or test the food out. If you love claw games though, this is your spot. Also they have a whole musicians game section for producers and all. Maybe Ill come back again and try them on a better day, and change my rating if it all works.

Date: 8 months ago

Review №185

Rating: 5

Love it. more claw games than main event and dave and buster. Different coin drops also. They need to come to houston Pronto

Date: 8 months ago

Review №186

Rating: 5

Lots of unique games. Fun time.

Date: 8 months ago

Review №187

Rating: 5

Round 1 has a wide variety of games suitable for all ages! The crane games offer the chance to win adorable prizes. We played at a location out of state and Im happy to see that this location offers the same amount of fun. The play areas are clean and so are the bathrooms.

Date: 8 months ago

Review №188

Rating: 2

Call ahead before coming. Showed up around 9 pm today and got told theyre closed. Usually very fun but dont trust the times I guess.

Date: 8 months ago

Review №189

Rating: 2

Used to be my favorite place in town to take the girlfriend. The prizes have declined every month since opening to the point now where every machine has the generic plushie holding cardboard cutouts. Also speaking to the employees I was told to increase their profitability they have made the grabbing claw machines weaker. On Saturday night at 8pm the entire food area and bar was closed with the staff high fiving about getting off work early. The staff to reset machines after winning used to be 3-5 people at all times. Now there is 1 designated person who is only on the floor replacing toys about 25% of the time. This leads you to be waiting at a machine to redeem your toy many times up to 10 minutes at a time.

Date: 8 months ago

Review №190

Rating: 5

Date: 8 months ago

Review №191

Rating: 5

So awesome great place for family and friends.

Date: 8 months ago

Review №192

Rating: 5

The staff I cant say enough about from tips and tricks to the games to encouragement. Thank yall as always and shout out to benny good looking out sir

Date: 8 months ago

Review №193

Rating: 5

Won so much!

Date: 8 months ago

Review №194

Rating: 4

Good place to have fun

Date: 8 months ago

Review №195

Rating: 5

Clean and fun atmosphere! They have so many claw machines, and those are my favorite!

Date: 8 months ago

Review №196

Rating: 1

Okay for bowling. Wishy washy staff. Opens at 10AM. Past 11:20AM now and still unable to get any type of beverage or food. Not even bottled. Both employees say no and go back to the back of the kitchen. All stations for everything else except a game card are completely empty.

Date: 8 months ago

Review №197

Rating: 5

Date: 8 months ago

Review №198

Rating: 5

Date: 8 months ago

Review №199

Rating: 2

Date: 8 months ago

Review №200

Rating: 2

Place was fun & the prizes were cute, lots of games, claw machines to choose from, bowling, karaoke. The staff was pretty unenthused to have any sort of interaction with the guests, & the person running the food area was incredibly rude.

Date: 8 months ago