About the Company
rating: 4.4
Willie's Grill & Icehouse is a Texas institution, known for its relaxed atmosphere & scratch-made kitchen. Our 20 lone star locations serve up Texas-sized burgers, fresh Gulf Coast seafood, hand cut chicken, baby back ribs, and seasonal Cajun crawfish. Willie’s captures the feel of the traditional Texas Icehouse with ice-cold beer, a full bar serving handcrafted cocktails, garage doors, and friendly fast casual service. Enjoy dozens of flatscreen TV's, AC and free WiFi inside or sip on one of our frozen Rita's on the dog friendly patio. Kick back and relax with family, friends, and large groups while digging into some down-home Southern hospitality!
Categories
- American restaurant
- Bar & grill
- Chicken restaurant
- Seafood restaurant
Contact Information
Phone: +1 210-375-5521
Website: https://williesgrillandicehouse.com/
Address: 8739 TX-151, San Antonio, TX 78245, United States
- Sunday: 11 AM–9:30 PM
- Monday: 11 AM–10 PM
- Tuesday: 11 AM–10 PM
- Wednesday: 11 AM–10 PM
- Thursday: 11 AM–10 PM
- Friday: 11 AM–11 PM
- Saturday: 11 AM–11 PM
Photos
Reviews
Review №1
Rating: 5
Awesome burgers or what ever we ate. Kid-friendliness: Kindly service Food : 5/5 |
Date: 4 hours ago
Review №2
Rating: 5
Date: 4 days ago
Review №3
Rating: 4
I didnt receive my free chips and Salsa.
Date: 5 days ago
Review №4
Rating: 5
Cool plac.
Date: 5 days ago
Review №5
Rating: 2
Date: a week ago
Review №6
Rating: 2
Im here from GA visiting so my family and I decided to order some seafood. We ordered a shrimp boil regular-Cajun. That was horrible, no flavor at all, this was a 0 compared to juicy crab! We also ordered a seafood platter but once I got back to the hotel I realized they gave us a seafood combo, very disappointed because we were looking forward to the fried crawfish tails. But all the food tasted very mediocre and the kids said we could have just eaten Wendys!
Date: a week ago
Review №7
Rating: 5
Alex
Date: a week ago
Review №8
Rating: 5
Lauren was my server she was amazing. Never had to ask for a single thing. Lauren was always 10 steps ahead. I felt ugly walking out the door? Nope, lauren told me i looked good. I felt fat? Not anymore, lauren knew the whole menu and got me the most exquisite low calorie meal . Fantastic work lauren!
Date: 2 weeks ago
Review №9
Rating: 5
Lauren gave us the best service. We will definitely be back and will ask for her.
Date: 2 weeks ago
Review №10
Rating: 5
Date: 2 weeks ago
Review №11
Rating: 5
Date: 2 weeks ago
Review №12
Rating: 4
We had a good time here.
Date: 3 weeks ago
Review №13
Rating: 5
Date: 3 weeks ago
Review №14
Rating: 4
Great place for the family. The atmosphere is casual and can be a little loud when its busy, but its not bad. There are great outdoor tables for when the weather is nice and a sandbox for the kids to play in. The servers are usually attentive, and the food is good and fresh.
Date: 3 weeks ago
Review №15
Rating: 5
Tyler R was great, great food great service. Loved the baked potato.
Date: a month ago
Review №16
Rating: 5
Date: a month ago
Review №17
Rating: 5
First time here, food was delicious. Staff was attentive. Will be back for sure. Food
Date: a month ago
Review №18
Rating: 5
Date: a month ago
Review №19
Rating: 4
Date: a month ago
Review №20
Rating: 5
Date: a month ago
Review №21
Rating: 2
Date: a month ago
Review №22
Rating: 4
family-friendly restaurant. B+ Food
Date: a month ago
Review №23
Rating: 3
Was interesting.
Date: a month ago
Review №24
Rating: 5
Love the food and services
Date: a month ago
Review №25
Rating: 5
Alex or Zack I ve forgotten his name but he was great. His service and vibe was amazingly cool and alica. I m sorry for spelling your names wrong but they were amazing. Food choice and drinks was great and I ll make it a point to go back just to see them and relax a bit after work. See you both next week
Date: a month ago
Review №26
Rating: 5
Its always a great experience at each and every Willies!!
Date: a month ago
Review №27
Rating: 1
I go theyre on regular basis. Really like that place. Last time I went sorely disappointed. Cashier had a terrible attitude and needed a couple of cups of coffee. Waitress was ok. My burger was in 3 pieces when it got to me. Took a bite and too pieces fell off. It was over cooked very dry. Wont be going back anytime soon. Ill just get my cheeseburger fix from Chesters or Texas hamburger company
Date: a month ago
Review №28
Rating: 5
We recently went to Willies off of Hwy 151 for a birthday dinner. The food, atmosphere, and service was excellent!!!
Date: a month ago
Review №29
Rating: 5
Date: a month ago
Review №30
Rating: 5
Great food and drinks and good environment
Date: a month ago
Review №31
Rating: 1
Specifically came for this burger and was told it couldnt be honored. Had to pick something else so I chose the Shrimp basket. Great, until food came and all shrimp were overcooked. Not by a little, unfortunately by a lot.
Date: a month ago
Review №32
Rating: 4
Date: a month ago
Review №33
Rating: 5
Love this place.
Date: a month ago
Review №34
Rating: 5
Erin was great
Date: a month ago
Review №35
Rating: 4
Good Straightforward Burgers ans Onion Rings.
Date: a month ago
Review №36
Rating: 5
Date: a month ago
Review №37
Rating: 4
This time around was a whole lot better. Food was delicious
Date: a month ago
Review №38
Rating: 5
Date: a month ago
Review №39
Rating: 1
Zero Stars!!!!....WAS our favorite spot, after today NOT ANYMORE!!!! Was promised they will seat us but told us they cant anymore and turned us away. This location does not know how to handle being busy. They simply will turn you away without trying to find you a table. This location does NOT value you as a customer!
Date: a month ago
Review №40
Rating: 4
Date: a month ago
Review №41
Rating: 5
Date: a month ago
Review №42
Rating: 4
Date: a month ago
Review №43
Rating: 5
Great Food and Service!
Date: a month ago
Review №44
Rating: 4
Nice place. Good service. Fresh fries. :)
Date: a month ago
Review №45
Rating: 5
Date: a month ago
Review №46
Rating: 5
The fried shrimp is amazing! Their salads are huge and loaded with toppings!
Date: 2 months ago
Review №47
Rating: 2
Upon arrival about 830pm we were greeted by our server Abigail, she started off collecting all of our receipts as we were a big party and as we all ordered in front to sit down she kept asking is that all, is that everyone (very inpatient), but we ignored it . We were a big party it can be overwhelming I get that I used to waitress, as the food starts coming out and kids are being asked to raise hands so we can help her get food out to right kids her facial expression and behavior to the kids was a little off putting but again we ignored it, as the rest of the food came out, items were missing or incomplete, one of our friends didnt recieve her food until most of us were almost or already done (some got compensated).....one of us started eating the burger and about half way through she noticed it was really raw so she told her and as she walking away she states I wish you would have said something sooner (1. It was half way through that was raw, there was no way of knowing until she got to it. 2. As a server there was no need for the extra comment.) We ended up with another server Esteban, after speaking to the manager, he was really nice and one of the only reasons for the 2 stars or I would give 1...when it came time for checks all the orders where mixed up, again u order at the beginning how they ended up so messed up is beyond me, we wrote down who had what and he went to go fix it....order was still wrong (we saw Abigail trying to help him which didnt) we again recieved wrong items on tickets, at this point its almost midnight, Esteban sat at a table with us and we went through and finally got it all taken care of but almost 4 hours at a restaurant because of issues and yes some of the orders that were wrong were compensated but not even an apology from management or Abigail,the only one who was sorry was Esteban and it wasnt even his fault. Needless to say we probably wont be returning to this establishment again.
Date: 2 months ago
Review №48
Rating: 5
Esteban staff, cooks and Flor provided excellent service! Highly recommend.
Date: 2 months ago
Review №49
Rating: 5
All I can say is dont forget to grab an order of Onion Rings!!!
Date: 2 months ago
Review №50
Rating: 5
Great place for colder drinks, good food and relaxed ambiance to chill or hang out. We like to order the pick two appetizer and split an icehouse burger. The food takes a while but its worth it!!
Date: 2 months ago
Review №51
Rating: 5
Date: 2 months ago
Review №52
Rating: 5
Good food, it was hot and ready even though I was late
Date: 2 months ago
Review №53
Rating: 5
Food I had was good. We had a group of about 11 and got there right when they opened. Waiter was very tentative for drink refills..
Date: 2 months ago
Review №54
Rating: 5
The wait staff seem to be in their world behind the counter, using their phones, laughing loudly with each other, and pretty much ignoring the customer. I find this sad since the food here is good. I hope you can have them act more professional and caring towards the customer than towards each other. Thank you.
Date: 2 months ago
Review №55
Rating: 5
Date: 2 months ago
Review №56
Rating: 5
Date: 2 months ago
Review №57
Rating: 5
Date: 2 months ago
Review №58
Rating: 5
Food is consistent across the chain. Their seafood, catfish , ribs and their salads are all good selections. The hamburgers are big enough to put you in a trance. For the loaded baked potato with pulled pork plan on a to-go box. If you enjoy the food, drinks, and sports TVs be sure to sign up for the rewards and get the app it is well worth the time. As a warning they have a dessert called the Willy Wonka with a large brownie, ice cream, whipped cream and topped with a cherry that is guaranteed to add the weight on. I eat here several times a month. They are pet friendly letting you bring your four legged family with you on the patio. Vegetarian options: Lots of vegetables available, baked potatoes with vegetarian toppings and salads. Many of the appetizers are vegetable based. Parking: No problem parking at all the places I have been to. Restricted parking available with permits. Wheelchair accessibility: Easy wheelchair access at several entry areas
Date: 2 months ago
Review №59
Rating: 5
First time there, great food and better servers! This one lady Erin was super nice and helpful and definitely made me want to come back!
Date: 2 months ago
Review №60
Rating: 4
Date: 2 months ago
Review №61
Rating: 3
Nachos are horrible but everything else was good.
Date: 2 months ago
Review №62
Rating: 5
Date: 2 months ago
Review №63
Rating: 5
Date: 2 months ago
Review №64
Rating: 4
Date: 2 months ago
Review №65
Rating: 5
Date: 2 months ago
Review №66
Rating: 2
This location looks cool but the food is horrible. The location on 281 is much better.
Date: 3 months ago
Review №67
Rating: 5
Date: 3 months ago
Review №68
Rating: 5
Date: 3 months ago
Review №69
Rating: 5
Love going there with the family. Great atmosphere and good food.
Date: 3 months ago
Review №70
Rating: 5
Our server never came by and asked if we needed anything.
Date: 3 months ago
Review №71
Rating: 3
Date: 3 months ago
Review №72
Rating: 5
I ve been to this willies in the past and It wasn t the best. But I decided to try them again and give them another chance. It seems like they got a new manager, a lady named Flor. You can definitely notice a big change in the crew. She s very personable and very attentive. I m definitely coming back again with her in charge.
Date: 3 months ago
Review №73
Rating: 5
Food was great the kids love the fried catfish basket. amazing staff, thanks to Flor for assisting us with the menu. We are definitely coming back
Date: 3 months ago
Review №74
Rating: 4
Food was very good, stuffed macaroni brisket balls were amazing. Pick your own seating so if you have a large party, let them know. Salads were also very good.
Date: 3 months ago
Review №75
Rating: 5
Had a great time at Willie s. Food was good. The general manager Flor stopped by our table and made us feel at home.
Date: 3 months ago
Review №76
Rating: 5
Had a great time at Willies .The manager Flor was really friendly and made us feel welcome. The food was delicious, The service was excellent, and the atmosphere was cozy. Highly recommend this place for a wonderful dining experience!
Date: 3 months ago
Review №77
Rating: 5
We took our family out for dinner. We had the best time the service was excellent. My husband and I ordered a drink from the bar. They were fantastic but my favorite one had to be the ranch water. We order a food came to the table so quick and hot. The manager, Flor was so kind and friendly to us. She asked us how everything was going. Many places you go to, you don t hardly ever see the manager making that connection with the guest. I was very impressed. Thank you Willie s for a great experience.
Date: 3 months ago
Review №78
Rating: 5
I m normally not the type of person to leave a review but I had a great experience here with my family. The place was clean and the workers were very friendly. I spoke to the manager Flor and she really made sure I had everything I needed. Highly recommend going when she s there.
Date: 3 months ago
Review №79
Rating: 5
I ve been a fan of willies all around San Antonio but this has to be my favorite. The manager Flor is very helpful and you can tell she takes a lot of pride in her crew. Will definitely be returning. 10/10
Date: 3 months ago
Review №80
Rating: 5
I went about a week ago and I ve never been so I guess I looked lost.. lucky for me the manager went over the menu with me and got me on my way. Thanks again Ms. Flor I will be going back
Date: 3 months ago
Review №81
Rating: 5
My family and I had a great great experience at this location. Service was on point. If I remember a female manager came out named Flor and made sure we had what we needed. She was super sweet & would we will definitely be back again.
Date: 3 months ago
Review №82
Rating: 5
We have been going to Willies a lot and all over the place but we made this location our home. Pro tip, we avoid going when Josh is managing, its just not good. He feels that comping meals takes care of the issues, we actually get insulted with that, we would rather have better service than free stuff. We go to Willies for the experience and not the price. That being said, Flor is a great manager and is very personable! She introduces us to great servers and the latest, Dess is great (not say the others arent) but she goes above and beyond to make sure all her customers are taken care of but that is usually the case when Flor is on the floor. Again, this location rocks and will get better with the new additions taking place right now.
Date: 3 months ago
Review №83
Rating: 4
Date: 3 months ago
Review №84
Rating: 4
Good burgers.... interesting array on the menu. They have a little bit of everything. So if you have a picky eater Im sure they will have something to please them Food
Date: 3 months ago
Review №85
Rating: 5
Date: 3 months ago
Review №86
Rating: 5
Went to have a few drinks and try the food, destiny the girl at the bar was amazing, quick and sweet. Definitely recommend the drinks and food.
Date: 3 months ago
Review №87
Rating: 5
Jackie was amazing!!! Always great service from her! BEST SERVER AT WILLIES!
Date: 3 months ago
Review №88
Rating: 5
Alicia was great!
Date: 3 months ago
Review №89
Rating: 5
I wish I could give 10 stars!! We came in with a family of 6 and Jackie made sure that none of our drinks were empty the whole night, she was so sweet and attentive, I always ask for her!! The chicken fried steak will always be my fav and the cheap margs
Date: 3 months ago
Review №90
Rating: 5
Went there and had great food and service with Alicia.
Date: 3 months ago
Review №91
Rating: 5
Thank you Alicia for the great service!
Date: 3 months ago
Review №92
Rating: 5
Alicia has great service! Recommend to everyone!
Date: 3 months ago
Review №93
Rating: 5
Top notch service from Alicia. Definitely a server to come back for. And the food was so good tonight. Kitchen on point
Date: 3 months ago
Review №94
Rating: 5
Food was fantastic tonight. Will definitely be back for more. And our server Alicia was great too. 10/10 service
Date: 3 months ago
Review №95
Rating: 5
Great food and perfect service from Alicia!
Date: 3 months ago
Review №96
Rating: 5
Great service from Alicia, food was also great
Date: 3 months ago
Review №97
Rating: 2
It was very slow .. and they had 6 waiters on duty including a bartender. We got appetizers and they were half cooked the batter was raw still. Then it took for ever for the main food just a shrimp plate and it was cold. We were being served by the bartender she was waiting tables and then going behind the bar to serve customers and ignoring the tables I had to go ask for utensils. And to go container I was just ready to go home.
Date: 3 months ago
Review №98
Rating: 5
Ive only been here twice, and both times were just amazing. The chicken tenders were so tender Ive never had a chicken strip that literally melts in your mouth like butter. The fried catfish was delicious! And the honey mustard that came with the tenders was like liquid gold! Its like honey mustard mixed with honey butter.
Date: 3 months ago
Review №99
Rating: 5
We stayed In SA for a week on vacation and had Willies delivered to our hotel room one night, the food was fantastic, ordering online was easy, tracking the driver was awesome and delivery was very prompt. Highly recommended!! 5 stars!
Date: 3 months ago
Review №100
Rating: 5
As a Willies virgin... Ill be back!!!
Date: 3 months ago
Review №101
Rating: 5
This is the 1st time Ive been here and I had a great time. It was the last day of school so the place was full of teachers. Very busy. The service really suffered because of this. I scored service low because it was my first time here. I didnt have anything to compare the service to. I didnt have the experiences of service when its really busy vs. service when its regular busy. Either way, its a good time.
Date: 3 months ago
Review №102
Rating: 4
The burger was good, but I remember them being a bit bigger than what actually came to me.
Date: 3 months ago
Review №103
Rating: 3
Catfish and shrimp were fried. No option for grilled. It was ok, lacking flavor. Smaller than expected. Kids grilled cheese was tolerable. Prefer Bubbas kids grilled cheese. Willies grilled cheese was soft and fluffy. Lacking crunchiness. Fruit cup was disappointing. Service was unfriendly and didnt seem to be in a good mood. Not rude persay. Just not welcoming. Like the new bar area but drink prices are a few dollars more than some places.
Date: 3 months ago
Review №104
Rating: 5
The food is delicious
Date: 3 months ago
Review №105
Rating: 2
It took almost an hour for our food to arrive. If it wasnt for the Manager checking in on us, who knows how long it would have been. The waitress took 30 just to come take our receipt.
Date: 3 months ago
Review №106
Rating: 1
Who in their right minds allows their employee to be drunk on while taking care of customers. Me and my friends came in about a week ago and this food was amazing and tasted great but the waiter, Cody or Cory was reeked of booze and was having a hard time speaking clearly. Do not come here because I know I won t be back. Shame on the management.
Date: 3 months ago
Review №107
Rating: 1
We went to have lunch today. After waiting about 30 minutes for our food and watching everyone around us getting their food, we ended up leaving to eat somewhere else. This is not a restaurant I will ever go back to.
Date: 3 months ago
Review №108
Rating: 5
Date: 3 months ago
Review №109
Rating: 4
Date: 3 months ago
Review №110
Rating: 5
It was too loud for my liking. Diners were loud and there was a person bossing the tables singing loudly. Every TV was on a different channel.
Date: 3 months ago
Review №111
Rating: 5
The shrimp tacos were AWESOME! they were huge, and so good...
Date: 3 months ago
Review №112
Rating: 4
Date: 3 months ago
Review №113
Rating: 5
Great service and food!
Date: 3 months ago
Review №114
Rating: 5
Date: 3 months ago
Review №115
Rating: 5
I went there for the first time today ,they offer us complimentary chips and salsa as we were there for the first time . We had the Willies burger and the chipotle tacos ,we loke both so far and there was nothing to complain about since Im a very picky eater Food
Date: 3 months ago
Review №116
Rating: 1
Small place to pack
Date: 4 months ago
Review №117
Rating: 5
Wonderful! Loved it! Great good and plenty of it!
Date: 4 months ago
Review №118
Rating: 5
We went to eat after my daughters recital. Ordered an appetizer, it came out with the food so it was cold. Cody (not our waiter) offered to replace it. We declined it was ok. Well later when our food came out my loaded fries which I have never had didnt seem loaded so he looked at them and agreed. He put in an order for some fresh loaded fries. They were amazing. Our experience was saved a few times from Cody. Congratulations on exceptional service Cody, keep up the hard work.
Date: 4 months ago
Review №119
Rating: 5
Date: 4 months ago
Review №120
Rating: 2
The food was good. The waitress ignored us The whole time. She introduced herself and brought our drinks then she got a 15 top and forgot we were around. A completely different waitress brought our food and we didnt get any refills. Very disappointing.
Date: 4 months ago
Review №121
Rating: 5
Waitress very attentive. Friendly and food served quickly and hot. Good job
Date: 4 months ago
Review №122
Rating: 5
Server Kimberly provided amazing service. Thank you Jackie
Date: 4 months ago
Review №123
Rating: 5
Our server Kimberly and manager Jackie did amazing!! Thank you for the great service and team work to ensure a great experience!
Date: 4 months ago
Review №124
Rating: 3
Date: 4 months ago
Review №125
Rating: 3
Date: 4 months ago
Review №126
Rating: 1
They charge my card too much talk to manager and just gave me number to call back and fort
Date: 4 months ago
Review №127
Rating: 4
Food was great, staff was friendly, and beer was cold!
Date: 4 months ago
Review №128
Rating: 5
We went during educators appreciation week and received a 50% discount off our meal. We also enjoyed a drink during happy hour. The drinks were only $3. It was a great time! Thank you.
Date: 4 months ago
Review №129
Rating: 5
After waiting for about 30 minutes for our food, we asked and the server forgot to put in the order, we spoke to DARIUS and insured our food would be coming, gave us a comp chips and queso and made things right, he was super outgoing and made the night awesome! Kudos to him and Willie s for correcting what could have been a horrible birthday celebration! Thanks again!
Date: 4 months ago
Review №130
Rating: 5
Food is always delicious. Even on a busy Friday evening, waiters are energetic and on time with items requested. Kid-friendliness: Sand box
Date: 4 months ago
Review №131
Rating: 4
The food here is awesome. I thought it was an ordinary hot dog and burger place. Far from the truth. Burgers are great. Different styles. They do have wings and tacos. They have a full bar. This place has a different way of ordering. You walk up. Place your order. They give you a table number. Then you find what ever table you want. Then they serve you.
Date: 4 months ago
Review №132
Rating: 3
Food great but room temperature way too cold. The staff needs to be aware of customers that are freezing inside the restaurant.
Date: 4 months ago
Review №133
Rating: 5
This is my first time here Ms demi and Ms Lisa are awesome food and drinks was beyond delicious great customer service thank u all will be back with family....
Date: 4 months ago
Review №134
Rating: 5
Date: 4 months ago
Review №135
Rating: 5
Delicious and Fast
Date: 4 months ago
Review №136
Rating: 5
Always great food and service and all for a fair price. In my experience atleast!!
Date: 4 months ago
Review №137
Rating: 5
Date: 4 months ago
Review №138
Rating: 3
Not the same
Date: 4 months ago
Review №139
Rating: 5
Date: 4 months ago
Review №140
Rating: 5
Loved our experience at Willie s! Our server, Jeremy, provided great service and a great smile. Will be back for Jeremy
Date: 4 months ago
Review №141
Rating: 4
Every time I go there Ive yet to get good service my waitress only came to drop of food and didnt come and check on use until she brought the recipe and they want to be tipped
Date: 4 months ago
Review №142
Rating: 5
We have all our parties here!!!
Date: 5 months ago
Review №143
Rating: 4
Date: 5 months ago
Review №144
Rating: 5
Thier blackened salmon is amazing!
Date: 5 months ago
Review №145
Rating: 5
Date: 5 months ago
Review №146
Rating: 3
The service was good for our team building meeting. The appetizers were hot and fresh. I would not reccomend the chicken Fried Steak as this is mostly a seafood/Cajun menu and the flavors from the fried fish blending with the chicken fried Steak was an unexpected flavor enhancer.
Date: 5 months ago
Review №147
Rating: 4
Overall, the food was good, as was the service. The music was too loud, and that made it hard to talk with people at your table.
Date: 5 months ago
Review №148
Rating: 5
Nice!
Date: 5 months ago
Review №149
Rating: 5
Date: 5 months ago
Review №150
Rating: 5
Date: 5 months ago
Review №151
Rating: 5
Date: 5 months ago
Review №152
Rating: 5
Date: 5 months ago
Review №153
Rating: 5
Date: 5 months ago
Review №154
Rating: 5
Great food, classic Texas bar/restaurant.
Date: 5 months ago
Review №155
Rating: 5
Date: 5 months ago
Review №156
Rating: 3
Date: 5 months ago
Review №157
Rating: 4
Food was good and our waitress was super!!
Date: 5 months ago
Review №158
Rating: 4
1lb snow crab spicy was delicious and oooff Id have more if I could to be honest. Catfish basket also really good. Service was good other than forgetting things 3x. Drinks were on point as well as the atmosphere. Honest opinion as someone with a baby to find an almost falling apart changing table was awful. Had to use my knee to hold it together, just no. Thats a huge safety hazard infant/toddlers can get hurt. You guys need to change it ASAP, and if the mens one is the same, likewise. Parking: The free lot is very spacious. Kid-friendliness: Sandbox kid friendly for sure, vending machines as well.
Date: 5 months ago
Review №159
Rating: 5
Date: 5 months ago
Review №160
Rating: 5
Date: 5 months ago
Review №161
Rating: 3
Date: 5 months ago
Review №162
Rating: 5
Date: 5 months ago
Review №163
Rating: 4
Date: 5 months ago
Review №164
Rating: 3
Staff are friendly. At the counter, since I had a poor experience previously, i decided to return after 6 months. I asked if I could have my burger medium, and the girl at the counter said, Ill right it down. Needless to say, It came out well done and dry. (Again). And of course I had to wait for them to re -do it again. Of course, my friends were eating their food while I waited.. Not a good experience. After we got the paid and left a small tip. As we left, my wife realized they charged us twice for the burger. Ugh! We drove back and spoke to the manager. He apologized and simply corrected the double charge. Nothing special. Please check your charges before leaving. I will probably not return.
Date: 5 months ago
Review №165
Rating: 5
Date: 5 months ago
Review №166
Rating: 5
Good food with a wide array of choices.
Date: 5 months ago
Review №167
Rating: 5
Really cool place. Food and service was great. Our food came out fast and hot.
Date: 5 months ago
Review №168
Rating: 5
There crawfish the best the best. And there happy hour forget about it!! Need to go for happy hour. Need folks need. Try there crawfish if theyre in season!!!
Date: 5 months ago
Review №169
Rating: 1
Date: 5 months ago
Review №170
Rating: 5
Date: 5 months ago
Review №171
Rating: 5
Great Family Lunch on our Spring Break to San Antonio. Nice atmosphere, loved the many tvs, the quiz game that played on tv and the boiled shrimp . Delicious.
Date: 5 months ago
Review №172
Rating: 4
Date: 5 months ago
Review №173
Rating: 5
One of the best restaurants ive been to
Date: 5 months ago
Review №174
Rating: 3
Its expensive for mediocre food. The staff was nice but as soon as we sat down the waitress collected our receipt and then not long later came around with the receipts again asking us to close out. We werent done ordering drinks and were barely done eating. Usually at places they put the receipt down and say whenever youre ready heres your receipt and they also usually give you time to actually finish your meal but they put it down and waited on us to hand the cards or money over to close out.
Date: 6 months ago
Review №175
Rating: 4
I realize this place is a chain but this was our first time ever visiting. I like the set up, at least it worked for us coming in because we found a table right away. When we were leaving I could see that finding a table was a challenge. Everyone at the table enjoyed their dinner and my kids liked that they could get refills on their own.
Date: 6 months ago
Review №176
Rating: 5
My family and I visited this location last week and enjoyed great food, service, and atmosphere! The sandbox entertained our kiddos while we relaxed! Great burgers, margs, and service!
Date: 6 months ago
Review №177
Rating: 4
Date: 6 months ago
Review №178
Rating: 5
Date: 6 months ago
Review №179
Rating: 5
Service is great! Ourfood was delivered pretty quickly, too. The Shrimp Poboy sandwich is incredibly good!
Date: 6 months ago
Review №180
Rating: 5
Date: 6 months ago
Review №181
Rating: 5
Surprised! Really good food
Date: 6 months ago
Review №182
Rating: 4
Great place to grab a bite! They had something for everyone for a group of 7 on vacation.
Date: 6 months ago
Review №183
Rating: 3
It is just ok.
Date: 6 months ago
Review №184
Rating: 5
Jacob are the steak , salad and and a margarita I very much so recommend you to come out
Date: 6 months ago
Review №185
Rating: 5
Lisa which is the manager shes very sweet food was fresh, hot, and tender
Date: 6 months ago
Review №186
Rating: 5
Great atmosphere, kid friendly, and delicious food! The server/GM were super helpful with my ordering mistakes! Will be back for more!
Date: 6 months ago
Review №187
Rating: 3
Date: 6 months ago
Review №188
Rating: 5
GM took care of us after a miscommunication. We will be back for sure!
Date: 6 months ago
Review №189
Rating: 5
Love the service and food. Ms. Dymond Ortiz is an excellent and courteous server. Other servers that are good are Jeremy and Dess. Love to go to Willie s for the food and service from these servers!!!
Date: 6 months ago
Review №190
Rating: 5
Dymond is an awesome server and always going above and beyond couldn t ask for more of her she s a friendly and always checking up on us and great personality She s give us 110% of service when ever we come to Willie s also thanks to the whole staff as well good food and 29 degrees beer all the time . Thank you Dymond for all you do CHUY M.
Date: 6 months ago
Review №191
Rating: 5
Great! I recommend DIAMOND Ortiz, shes an EXCELLENT SERVER
Date: 6 months ago
Review №192
Rating: 5
Server Darius was amazing !
Date: 6 months ago
Review №193
Rating: 5
Darius did a great job!!
Date: 6 months ago
Review №194
Rating: 5
We came in with our family and noticed the place was very packed, despite this, we still got amazing service and didn t have to wait long for our food. Our waiter Darius, was very nice and accommodating to us and overall the staff provided good assistance. It also had a great atmosphere with everyone being happy and playing great music.
Date: 6 months ago
Review №195
Rating: 5
My first time visiting San Antonio. Family had brought me here to eat. Food is great our server Darius was great, he made our experience a fantastic one.
Date: 6 months ago
Review №196
Rating: 5
Our service Darius was amazing, very attentive, fast, and friendly. Food is always top notch. Everyone ordered something different and it did not disappoint
Date: 6 months ago
Review №197
Rating: 5
It was a bit overcasted today and of fair temps outdoors - it was happy hour too The customer service was wonderful as soon as we walked in. Ulysses was welcoming, kind, and friendly, just so bubbly ! My husband and I ordered frozen cocktails and were served timely. There was plenty of open seating (did I mention it was spring break). Our waitress Jackie was attentive and frequently checked up on us, making sure our needs were met. Our food was served timely and was all correct. It was fabulous, no complaints ! The atmosphere was welcoming, and the employees seemed happy, and you could see the teamwork and comradery between them ALL ! One employee was even singing along with the music playing overhead; comical and pleasant ! Im sure we will re visit again in the future ! Keep up the OUTSTANDING work WILLIES!! (Potranco/ 151 location) - Y. Herron
Date: 6 months ago
Review №198
Rating: 5
Date: 6 months ago
Review №199
Rating: 5
The food was great and our waitress Imani was very friendly. My wife and I will definitely come back.
Date: 6 months ago
Review №200
Rating: 5
Jeremy was our server and he was great ! Food was fresh and hot . Great place too bring kids while I have a cocktail!! Thanks Jeremy !! Love from Houston
Date: 6 months ago