Taco Bueno

Review №1

Rating: 5

There was one person making it all and the guy at the window couldnt help. It took longer than usual but she was awesome! Great food, and a staff that works hard!

Date: 2 weeks ago

Review №2

Rating: 2

The wait time is too long and staff isn t professional

Date: 2 weeks ago

Review №3

Rating: 5

Date: a month ago

Review №4

Rating: 5

Date: a month ago

Review №5

Rating: 2

Nasty dried up food. Last time there.

Date: 2 months ago

Review №6

Rating: 5

Date: 2 months ago

Review №7

Rating: 2

Much improved since my last review.

Date: 4 months ago

Review №8

Rating: 1

The taco shell is almost empty with hardly any meat. Bean burritos were filled like a party burrito.

Date: 4 months ago

Review №9

Rating: 1

Date: 4 months ago

Review №10

Rating: 3

Service was great everything was clean but the meat was unseasoned and very bland tasting

Date: 4 months ago

Review №11

Rating: 5

The cheesecake chimichangas are awesome

Date: 4 months ago

Review №12

Rating: 5

Quick service, I ordered 6 bueno burgers, I love those

Date: 4 months ago

Review №13

Rating: 5

Everything was fresh. Really great customer service for a fast food place

Date: 5 months ago

Review №14

Rating: 4

Food was very good in quality and the service was wonderful, but the bathrooms definitely need updating.

Date: 6 months ago

Review №15

Rating: 5

I always have to go inside this restaurant even though I may be getting the food to go. The reason being that the lady manager believes that, even though they have an unlimited salsa bar inside, she should only give me one little hot sauce cup per item purchased. So I have to come in and fill up several additional ones myself at the salsa bar. Now I just go inside and order the food instead of bothering with the drive-thru. In addition, I sometimes order mexi dips and chips. If you take it to go, they put the queso in a little plastic cup instead of the taco shell bowl that you get when you eat inside the restaurant. Thats okay because I dont want the little shell to get soggy. But why cant I get them to give me the shell so I can transfer the queso to it when I get home? They want to charge me for this even though I get it for free if I eat inside the restaurant.

Date: 6 months ago

Review №16

Rating: 1

Date: 7 months ago

Review №17

Rating: 4

Unfortunately our order was wrong (missing items); and when I went back to tell mgmnt, they decided to NOT redo the order. Instead, they compensated by only throwing a few tacos and burritos at us, which was only half of what was missing

Date: 8 months ago

Review №18

Rating: 1

Mgr Daniel was very rude this was my first time ever in here he could barely speak English so I was trying to explain to him what I wanted and because the screen showed something that I didn t ask for then he got a attitude with me. The other young lady that was also a mgr was nice, pleasant and wanted to help me but I can t spend money with this kind of customer service or lack of no thank you. Please retrain him!!

Date: 8 months ago

Review №19

Rating: 1

night shift especially 9-10 pm is when food is rushed and not prepared good

Date: 8 months ago

Review №20

Rating: 5

Date: 8 months ago

Review №21

Rating: 3

Samantha Manager is definitely not Manager material. She literally took our fajita taco roll up order n gave us 2 cheese cake and 2 salsa. She was relentless when I cMe in and offered no compensation for my inconvenience like keep cheesecake we didnt order, but clearly shouldnt be resold. Anyway, a very nice, professional young man named Isaiah came to the rescue, apologized, and rectified the order as well as said plz keep the cheesecake if you want. He should most definitely be the manager, because Samantha actually took the cheesecake out WOW! Just to be clear... no one ordered or ever gave a ratsass about the stupid fn cheesecake. Were more appalled a so called Manager would SUCK!!!! Plzzz get rid of her and hire Isaiah, hes much more professional and service oriented.

Date: 8 months ago

Review №22

Rating: 4

Date: 9 months ago

Review №23

Rating: 5

Date: 9 months ago

Review №24

Rating: 5

Date: 9 months ago

Review №25

Rating: 4

Date: 9 months ago

Review №26

Rating: 1

If you like decedent cat food unfit for human consumption, this is your place. The only reason this restaurant is open is because it s a shell establishment for the funneling of laundered money. Come get Kibbles and Bits!

Date: 9 months ago

Review №27

Rating: 5

Date: 9 months ago

Review №28

Rating: 1

Poor service, my order was wrong, and no pride in their work whatsoever. Very disappointing. I won t be back.

Date: 10 months ago

Review №29

Rating: 5

Beats taco bell

Date: 10 months ago

Review №30

Rating: 3

Date: 10 months ago

Review №31

Rating: 2

Food was thrown together and bland.. hopefully just new hires on the kitchen, but OH CHIILLE

Date: 10 months ago

Review №32

Rating: 4

Date: 10 months ago

Review №33

Rating: 4

Good food fast and service has been very good.

Date: 10 months ago

Review №34

Rating: 5

Great

Date: 11 months ago

Review №35

Rating: 5

Date: 11 months ago

Review №36

Rating: 1

The person working the drive thru was so rude plus my order was wrong. Very disappointing since I am still paying $ for a service...she looked like she wanted to be anywhere else and like she just walked in off the street - no Taco Bueno shirt - no name tag or anything identifying her as an employee - it was a strange scenario and I wondered if she was supposed to be there based on her attire and attitude. When I pulled up to place my order no one said anything so I waited a few minutes and politely said Hello? she answered very rude and clipped on second. The store was not busy - the parking lot was empty. I placed my order and pulled up to the window. Once she opened the window she said my total, I was expecting her to repeat my order or at least say a pleasantry like Hi or How are you? - still rude with no facial expression - she just said my the total so I handed her my card. She ran my card and then barely even handed me the card back - I had to reach into the window to get my card back, like she couldnt be bothered to extend her arm!! Such a weird encounter - all the time she was making me reach for my card she wouldnt even look at me. The distain for her job radiated off her onto unsuspecting customers who do not deserve that type of treatment just because they decide to order thru the drive thru at Taco Bueno. They should find new employees, who will at least treat you like a human and attempt to get your order correct.

Date: 11 months ago

Review №37

Rating: 4

This location has upped their game. Its much better quality.

Date: a year ago

Review №38

Rating: 5

Very good economical place and good atmosphere Kid-friendliness: Yes excellent Wheelchair accessibility: If there are places available for parking chairs

Date: a year ago

Review №39

Rating: 3

Date: a year ago

Review №40

Rating: 3

Management was a little snarky with another customer, which made it uncomfortable.

Date: a year ago

Review №41

Rating: 3

Date: a year ago

Review №42

Rating: 4

Alright place

Date: a year ago

Review №43

Rating: 1

Date: a year ago

Review №44

Rating: 4

Its more bueno. Lol, its exactly what you expect it to be 99 percent of the time.

Date: a year ago

Review №45

Rating: 3

Date: a year ago

Review №46

Rating: 3

Well some times I feel its fresh and other times I dont. Its usually a very clean restaurant. Service it use some improvements. Dont get me wrong I love Bueno.

Date: a year ago

Review №47

Rating: 4

Taco Bueno is always good.

Date: a year ago

Review №48

Rating: 3

Date: a year ago

Review №49

Rating: 5

$.99 cent party burritos! Cant beat it, steal it. Best dollar burnt. Wont last long, dont miss out. Food : 5/5

Date: a year ago

Review №50

Rating: 5

Chimi cheesecake desserts are yummy

Date: a year ago

Review №51

Rating: 4

Date: a year ago

Review №52

Rating: 1

Date: a year ago

Review №53

Rating: 1

Date: a year ago

Review №54

Rating: 5

Big Freakin Taco Salad - Chicken is always delicious! I appreciate that the drink portions are significantly bigger than in other restaurants. The drink pictured is their Medium!

Date: a year ago

Review №55

Rating: 4

Date: a year ago

Review №56

Rating: 1

I tried to order online. Once I put my whole familys order in, it tells me online ordering isnt available. What a waste of time. So we tried to call in an order for carry out. Nobody would answer the phone. I gave up and didnt order. A few days pass and i really want to try this place, so I go through the drive thru. I had to correct the person taking our order a few times because he was getting the order wrong. When i pulled up to the window, they asked me if i wanted to tip them. If you were driving your personal vehicle to deliver peoples food, Id most likely tip. However, Im driving to you. I dont really like the added pressure of asking if Im going to tip you at a drive thru. I received my food and drinks. Our fountain drinks were terrible. Mine tasted like water with some coloring in it. Now for the positive. The food was meh. Just kinda okay. I ate it and was disappointed. I cant really recommend it knowing there are some better options nearby.

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 3

Never is served like the picture. I got the deluxe nacho salad. One table spoon of beef scattered on top. One table spoon of queso chips were stale. Lots of lettuce though.

Date: a year ago

Review №59

Rating: 5

Very good Mexican fast food. Good service and sanitation. Inside dining good use an update.

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 1

For some reason this taco Bueno is so different than the others always something wrong

Date: a year ago

Review №62

Rating: 5

Fast food, and you can pick your toppings-salsa, pico de gallo, salsa, or jalepenos. Quick service, even at rush hour.

Date: a year ago

Review №63

Rating: 2

Dont get it delivered at least if you pick it up you can check for missing items

Date: a year ago

Review №64

Rating: 4

Date: a year ago

Review №65

Rating: 1

Every time I go to this location I regret it. I love me some Taco Bueno but NOT this one! This time I decided to dine in and it was about 11am, the floors looked like they haven t been swept in days but that was not the main concern. The salsa bar was sooooooo bad!!! The onions were obviously old old. The smell was horrific and the pico was so bad. Do better Taco Bueno! I wont waste my money on this place ever again.

Date: a year ago

Review №66

Rating: 2

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 3

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 1

The food was trash! Watered down queso, guacamole was brown, salsa bar was tore up from the floor up!

Date: a year ago

Review №71

Rating: 1

Come on now . I m not even gonna say to much. :/

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 5

Dank

Date: a year ago

Review №75

Rating: 4

Date: a year ago

Review №76

Rating: 2

Yuck, not the old taco bueno from the past. None of them really are.

Date: a year ago

Review №77

Rating: 1

Went drive through last night, thanksgiving eve. 9:45pm and ordered 2 wholelotta platters and 2 large orders of churros. One employee was upset about something, probably because we showed up 15min before closing. We took order home, the food was good except one order of churros was cinnamon and sugar and one order was cinnamon and SALT. This is our last straw. Taco bueno, your employee don t have to worry about being put out by us anymore. F this whole uncontrollable situation.

Date: a year ago

Review №78

Rating: 3

Kid-friendliness: Kids can eat here too Food

Date: a year ago

Review №79

Rating: 3

Date: a year ago

Review №80

Rating: 4

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 4

Date: a year ago

Review №84

Rating: 3

You guys always get my order wrong but the Manger is pretty cool so 4/10

Date: 2 years ago

Review №85

Rating: 4

Good food and value

Date: 2 years ago

Review №86

Rating: 1

I found hair and a bug in my food! The employees were very rude and just threw my food together and when asked to properly prepare my food they treated me like I was dirt! I do not recommend anyone going to eat here!!!!

Date: 2 years ago

Review №87

Rating: 5

Date: 2 years ago

Review №88

Rating: 4

Food was ready when we picked it up and good when we got home

Date: 2 years ago

Review №89

Rating: 3

Extremely long wait time but the staff is friendly !

Date: 2 years ago

Review №90

Rating: 1

Worst food. Worst service ever. Been going to this location for 20 yrs. Its never been this bad. They got the same order wrong 3 times for the guy infront of us. He stood at the window waiting for then to get it right 2 times after driving thru. We checked our order & it wasnt our order. We waited for it to be fixed.. it was still missing our 4 tacis.. Im never going back. My son & friend just came back & they were so dissapointed after working late, & getting an order that was so wrong.

Date: 2 years ago

Review №91

Rating: 3

Date: 2 years ago

Review №92

Rating: 4

Date: 2 years ago

Review №93

Rating: 1

Got home with our dinner and we were missing 4 tacos and 4 burritos. These were things for my kids so we had to give them our food which wasnt a hood time. We had 2 very upset toddlers! I tried calling them several times to see if they would fix it but the number just gives me a busy signal every time.

Date: 2 years ago

Review №94

Rating: 3

Date: 2 years ago

Review №95

Rating: 1

We ordered beef tacos but got lettuce tacos instead with the smallest amount of meat. This location is pretty shady. Go the extra couple of miles to the Rockwall location.

Date: 2 years ago

Review №96

Rating: 4

Staff very friendly

Date: 2 years ago

Review №97

Rating: 4

The cashier always knows to give me extra fire house salsa. I go here at least twice a week! Love the burritos personally but everything is delish.

Date: 2 years ago

Review №98

Rating: 4

Great food for the price,interior needs a face lift. Relish bar needs refreshing

Date: 2 years ago

Review №99

Rating: 4

For a fast food restaurant they have good food and staff thats friendly. The inside restaurant could be cleaner but they seem to always be busy.

Date: 2 years ago

Review №100

Rating: 5

Date: 2 years ago

Review №101

Rating: 5

Best nacho salad Ive ever had. The lady that took my order was very nice, polite and the great experience started from there. Keep up the good work, I enjoyed my dine in experience today.

Date: 2 years ago

Review №102

Rating: 4

Always decent.

Date: 2 years ago

Review №103

Rating: 5

Will always visit taco bueno anytime Im in tx.

Date: 2 years ago

Review №104

Rating: 5

Date: 2 years ago

Review №105

Rating: 3

Date: 2 years ago

Review №106

Rating: 5

Date: 2 years ago

Review №107

Rating: 2

Sucks this location can t get their stuff together, order is always jacked up some how.

Date: 2 years ago

Review №108

Rating: 5

Great food, great service. I used the drive through and I was able to get my food quickly. Thank you

Date: 2 years ago

Review №109

Rating: 5

Great food and service.

Date: 2 years ago

Review №110

Rating: 4

Date: 2 years ago

Review №111

Rating: 1

Gross . Dont waste your time or money. Rowlett needs to send the health department in this location. The bean burrito taste burnt the chips and taco shells are hard not fresh at all. The service is terrible. Rowlett please close this location before someone gets sick. I feel like dog food is better tasting then the food they sale here.

Date: 2 years ago

Review №112

Rating: 1

This is the worst Taco Bueno I have ever been to. The service is horrible to began with the nacho salad and taco salad is nothing but chips and lettuce. The beans taste scorched. I will be going to Taco Bell from here on out. Everything there is fresh and the service is awesome. Now with that being said if you ever go to Richardson the Taco Bueno there is on point the food and service at that location is awesome.

Date: 2 years ago

Review №113

Rating: 4

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 5

Angel is the best and always take great care of us when we drive thru!!

Date: 2 years ago

Review №116

Rating: 2

Food is pretty good but its like a different restaurant at night. Portions are so small not worth the money. You would think you are at taco bell. The taco shells touch they are so empty. RIP off. .

Date: 2 years ago

Review №117

Rating: 3

Date: 2 years ago

Review №118

Rating: 5

Date: 2 years ago

Review №119

Rating: 4

Good workers!..need to be paid more Im sure.

Date: 2 years ago

Review №120

Rating: 1

We ordered food on postmate and when it got here it was missing food. I went to the store and the mgr told me she put it in the bag. Then she said that i didnt pay for it and was very argumentative the whole time. So im out my food abf the extra money we paid to have it delivered. We will never go back to the Rowlett location.

Date: 2 years ago

Review №121

Rating: 5

Mexi Dips & Chips!!!!!

Date: 2 years ago

Review №122

Rating: 1

Extremely rude and unprofessional. Made my family feel unwelcomed. The last time we visit this location.

Date: 2 years ago

Review №123

Rating: 1

Why does it say dine in and the inside is closed? Stop living in fear. Open up and join the rest of the world.

Date: 2 years ago

Review №124

Rating: 4

Date: 2 years ago

Review №125

Rating: 5

Same as it was when I was a child.

Date: 2 years ago

Review №126

Rating: 1

Went there for lunch today and was very disappointed with my food. I ordered tacos, got home and was looking for the meat and tomatoes. But what was bad, the taco shells were so hard. Not sure if old but not fresh for sure. I wont be going back.

Date: 2 years ago

Review №127

Rating: 4

Date: 2 years ago

Review №128

Rating: 4

Date: 2 years ago

Review №129

Rating: 4

Date: 2 years ago

Review №130

Rating: 2

Date: 2 years ago

Review №131

Rating: 3

Taco salad was fine, but mucho-nachos not so much! Of course they use cheese sauce instead of melted shredded cheddar so the chips are soggy with that sauce and runny chili sauce. No sour cream or extra cheese. Only bearly Luke warm Mexican mush is the result. Like a bad night at a football game! Next time I go with muchacos or burritos. Those are always good if you get extra salsa.

Date: 2 years ago

Review №132

Rating: 5

The food was very good and it was priced very reasonable

Date: 2 years ago

Review №133

Rating: 4

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Ok, I wish my daughter could find something else to eat besides their bean burritos. We are literally here 4 times a week.

Date: 2 years ago

Review №136

Rating: 4

Date: 2 years ago

Review №137

Rating: 4

Pretty good.

Date: 2 years ago

Review №138

Rating: 2

Date: 2 years ago

Review №139

Rating: 1

Horrible service.

Date: 2 years ago

Review №140

Rating: 4

They are always good. Dont care for the smoky smelling beans, but everything else is great.

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 5

This Taco Bueno is getting better, Im pleased to say. We didnt visit for a year or so when the quality of the food over many times was down. However recently, someone was really wanting a specific Taco Bueno menu item so we tried them again and it was good. A few weeks later we went again, and... Good!! Im pleasantly surprised to get to add Taco Bueno back to our take out rotation!

Date: 2 years ago

Review №143

Rating: 4

Date: 2 years ago

Review №144

Rating: 3

Good fast food, low prices. Dependable.

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 5

Good Food & Service

Date: 2 years ago

Review №149

Rating: 4

Date: 2 years ago

Review №150

Rating: 5

Date: 2 years ago

Review №151

Rating: 5

Date: 2 years ago

Review №152

Rating: 2

They always have hot food... BUT cant evee seem to get my order correct. Not sure why, their menu us pretty freaking simple.

Date: 2 years ago

Review №153

Rating: 4

Date: 2 years ago

Review №154

Rating: 4

Good prices ., service needs training ., not smiles., people working here make you feel not welcome.

Date: 2 years ago

Review №155

Rating: 5

YUMMY..

Date: 2 years ago

Review №156

Rating: 4

Date: 2 years ago

Review №157

Rating: 4

Date: 2 years ago

Review №158

Rating: 1

I give it a 1 star because they wouldnt let me give it zero stars. This place is top 3 nastiest tasting food at a restaurant chain of all time. I have it #2 in my hall of shame. Place is not good.

Date: 2 years ago

Review №159

Rating: 3

Date: 2 years ago

Review №160

Rating: 1

Absolutely the worst CUSTOMER SERVICE ever !!! The MANAGER had a nasty attitude with me because I came for a refund due to my food not tasting fresh . Steel taco shells and crusty beans. I wasn t upset with her, at first. I just simply wanted a refund and she instantly snapped.

Date: 3 years ago

Review №161

Rating: 3

Restrooms were nasty.....super nasty

Date: 3 years ago

Review №162

Rating: 5

Great customer service, lady at window is perfect!!

Date: 3 years ago

Review №163

Rating: 1

Went through drive through order was wrong plus didnt have plus it didnt have the food that I ordered then I tried to call the phone was busy continuously then whenever I went back the lady in the Drive-Thru the same lady was rude didnt want to replace it I explained to her the guacamole was awful queso was running and and the fountain drink was thick as molasses

Date: 3 years ago

Review №164

Rating: 1

It says they are open...they definitely are not. Doors are locked.

Date: 3 years ago

Review №165

Rating: 5

Fast and decent for a rush. Quick fix

Date: 3 years ago

Review №166

Rating: 4

Date: 3 years ago

Review №167

Rating: 5

Date: 3 years ago

Review №168

Rating: 5

Date: 3 years ago

Review №169

Rating: 4

Date: 3 years ago

Review №170

Rating: 5

Date: 3 years ago

Review №171

Rating: 5

Restaurant was clean, staff friendly. Good experience.

Date: 3 years ago

Review №172

Rating: 3

Date: 3 years ago

Review №173

Rating: 3

Taco Bueno isnt as good as it used to be, & thats not isolated to just this one. The Chicken Nacho Salad has risen in price a lot, but has a different type of chicken that isnt the quality of before. Other entrées seem to be more loaded with salt than ever before, & they still dont have the salsa bar available.

Date: 3 years ago

Review №174

Rating: 5

Date: 3 years ago

Review №175

Rating: 4

Date: 3 years ago

Review №176

Rating: 2

Food was just ok, people dont care or listen or must want to agervate the customer i said no tomatoes and guess what they put them on my food

Date: 3 years ago

Review №177

Rating: 4

Date: 3 years ago

Review №178

Rating: 4

Date: 3 years ago

Review №179

Rating: 5

Date: 3 years ago

Review №180

Rating: 4

Date: 3 years ago

Review №181

Rating: 1

Don t even get me Started. 0-3 on correct orders and missing items. Doors are locked so essentially i go through the drivethru twice every time I visit. Also the phone does not work. Trash Management

Date: 3 years ago

Review №182

Rating: 5

Date: 3 years ago

Review №183

Rating: 3

Please clean up your parking lot, and area around it. It looks terrible all the time.

Date: 3 years ago

Review №184

Rating: 4

Decent food, friendly staff.

Date: 3 years ago

Review №185

Rating: 3

It seems when large orders are placed through the drive thru they always leave something out. Food is still good and they still provide friendly service.

Date: 3 years ago

Review №186

Rating: 5

Date: 3 years ago

Review №187

Rating: 4

Date: 3 years ago

Review №188

Rating: 1

Came this morning to get a burrito and the place is closed, tried calling and got all circuits are busy guess they dont want any business

Date: 3 years ago

Review №189

Rating: 5

Date: 3 years ago

Review №190

Rating: 3

Food is good but drive through cashier is not nice. I go frequently to pick up orders for the office. I always ask for a specific number of hot sauces. EVERY single time she gives me less than I ask for. Its very hard to split a hot sauce between different people, especially during COVID.

Date: 3 years ago

Review №191

Rating: 1

No acknowledgement when I enter restaurant. I believe that comes with good customer service

Date: 3 years ago

Review №192

Rating: 3

Food is hardly fresh they need to get people who can speak better english.

Date: 3 years ago

Review №193

Rating: 3

Other locations are much better and cleaner. The food tastes good, but I hope the kitchen / cooking area is cleaner that the eating area

Date: 3 years ago

Review №194

Rating: 1

One of the slowest drive through service I have ever experienced

Date: 3 years ago

Review №195

Rating: 5

Best tacos in all of Texas!

Date: 3 years ago

Review №196

Rating: 2

So I just went to order and when I picked up my order and for some odd reason they always mess up by forgetting some items like a taco or 2, after you pay and such my advice is always double check. Cause even when you come back to let them know they won t do anything about it. It s ridiculous even with receipt. To top it off their phone number doesn t work at all so you can t call to let them know the problem.

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Date: 3 years ago

Review №199

Rating: 3

Never in my 56 years of my life have I ate there. My daughter in law like it. I took her.

Date: 3 years ago

Review №200

Rating: 5

Always delish.

Date: 3 years ago