Chick-fil-A

Review №1

Rating: 5

Javeen or Javen (apologies on not remembering the spelling of your name) is absolutely incredible! He was patient, cordial, and very helpful. The staff here is fast and attentive and the food is consistently delicious. There is a reason there is always a line here, and in regards to efficiency, service, and taste this restaurant is unmatched in Rowlett. Run dont walk to get your hands on this food!

Date: a week ago

Review №2

Rating: 5

Love Chick-Fil-A! They always provide great food and spectacular service!!

Date: a week ago

Review №3

Rating: 5

Date: 2 weeks ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 4

The food has improved Fries is always wonderful. I like that the food is made fresh Food : 5/5

Date: 3 weeks ago

Review №6

Rating: 5

Date: 3 weeks ago

Review №7

Rating: 5

Quick drive thru service and friendly staff.

Date: 3 weeks ago

Review №8

Rating: 5

All the employees that work at this Chick-fil-A are always smiling, in a good mood and always thank the customer.

Date: 3 weeks ago

Review №9

Rating: 5

Delicious!

Date: 3 weeks ago

Review №10

Rating: 5

First time had breakfast and it was GREAT!

Date: 3 weeks ago

Review №11

Rating: 5

Always fresh and fast

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

Date: a month ago

Review №14

Rating: 4

Date: a month ago

Review №15

Rating: 2

Date: a month ago

Review №16

Rating: 1

I didnt realize at 9:47 p.m. on a Tuesday night the lobby door is locked. It shows on the website, this establishment closes at 10 p.m.. Maybe its the younger generation that does not want to work. Im puzzled!

Date: a month ago

Review №17

Rating: 4

Love CFA, food is great, staff is amazing, BUT it is probably the slowwesst CFA I ever come to love you doh<3

Date: a month ago

Review №18

Rating: 4

Date: a month ago

Review №19

Rating: 4

Had the weirdest, tiny bathroom stall in the womens side Ive ever seen. Opened the door and didnt even see a toilet at first. I thought to myself why would they have a stall with just a toilet paper dispenser? Then I saw the toilet and thought, why would they build a stall to small for real people to fit in? Somebody looked at that stall and said,yep. Like seriously, that was somebodys job. They have a career in multi restroom stall engineering, or design, or whatever. They probably had to take a class or something along the way you know? And yet, tiny unusable stall got the stamp of approval. Theres only one thing I know about that stall: it was not designed by a boomer or a genix. Excessively long review about a restroom, over. That is all.

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 3

Date: a month ago

Review №22

Rating: 5

Always great service!

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 1

Everyone was great but once I got home I realized I paid for a 2 CT strip....and got 5 nuggets instead. The pricing aint even the same...??? In the line I confirmed two strips.

Date: a month ago

Review №26

Rating: 4

Date: a month ago

Review №27

Rating: 5

Date: a month ago

Review №28

Rating: 3

Dont like this location

Date: a month ago

Review №29

Rating: 5

Date: 2 months ago

Review №30

Rating: 1

It s very rare that I come to this location due to the fact that I m either waiting for long periods of time. Or somehow my food looks and tastes days old. Seriously I ordered to have my food delivered and this is what I received. Utterly disappointed

Date: 2 months ago

Review №31

Rating: 5

Date: 2 months ago

Review №32

Rating: 4

Date: 2 months ago

Review №33

Rating: 5

Date: 2 months ago

Review №34

Rating: 5

Good food! Quick drive thru or dine in. If youre a Chick-fil-A fan, this is it!!

Date: 2 months ago

Review №35

Rating: 3

Service at location is good, people taking catering orders can be a little more humble

Date: 2 months ago

Review №36

Rating: 5

Date: 2 months ago

Review №37

Rating: 5

Chick-fil-A s chicken nuggets are like little bites of happiness. Every time I take a bite, I m greeted with a perfectly seasoned, juicy piece of chicken. The outside is crispy, the inside is tender, and the taste is just spot on. It s no wonder they re a go-to comfort food for so many people, including me!

Date: 2 months ago

Review №38

Rating: 5

Date: 2 months ago

Review №39

Rating: 5

Very fast service

Date: 2 months ago

Review №40

Rating: 5

Date: 2 months ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 5

Excellent Service

Date: 3 months ago

Review №43

Rating: 5

Always a good choice.

Date: 3 months ago

Review №44

Rating: 4

Date: 3 months ago

Review №45

Rating: 5

Date: 3 months ago

Review №46

Rating: 3

Somtimes the fries are cold which makes me suuuuuper sad. Edit: I dont whats goin on but 2 days in a row my order was messed up. The drive thru wait time is insane. Food : 3/5

Date: 3 months ago

Review №47

Rating: 5

Date: 3 months ago

Review №48

Rating: 5

Date: 3 months ago

Review №49

Rating: 5

Date: 3 months ago

Review №50

Rating: 5

Date: 3 months ago

Review №51

Rating: 5

Always fast and concise.

Date: 3 months ago

Review №52

Rating: 5

Kid-friendliness: Playground Food

Date: 3 months ago

Review №53

Rating: 1

Date: 3 months ago

Review №54

Rating: 1

I don t understand how they continue to screw up orders. I guess no one knows how to read. Are they dumb???

Date: 3 months ago

Review №55

Rating: 5

Food always good and service excellent.

Date: 4 months ago

Review №56

Rating: 5

This place is almost always packed, but the workers handle their busines without showing any stress

Date: 4 months ago

Review №57

Rating: 5

Date: 4 months ago

Review №58

Rating: 1

Found what looks like mold in my sandwich today

Date: 4 months ago

Review №59

Rating: 1

The only complaint that I have is your COFFEE terrible tasting. Everything else (food, service, promptness etc) is excellent!

Date: 4 months ago

Review №60

Rating: 3

Went in for drive thru , didn t wait too long , but fries kinda hard

Date: 4 months ago

Review №61

Rating: 5

Date: 4 months ago

Review №62

Rating: 5

Date: 4 months ago

Review №63

Rating: 5

Ready for me to order checked with me the order got my orders fast and hot like I like it Dietary restrictions: Dary

Date: 4 months ago

Review №64

Rating: 5

Its fantastic to hear that you had a positive experience at this Chick-fil-A location! Good food and great service are definitely a winning combination. When a restaurant has everything running smoothly, it really enhances the dining experience. Thanks for sharing your positive review its sure to be helpful for others looking for a satisfying meal and excellent service!

Date: 4 months ago

Review №65

Rating: 1

The drive through cashier read back my order and it was correct. When the manager brought me my food it was wrong, I told her it was wrong and she didn t offer to fix it she just walked away. I won t be coming here anymore.

Date: 4 months ago

Review №66

Rating: 5

Great food, the friendliest of service, clean restaurant, fast service, highly recommended!

Date: 4 months ago

Review №67

Rating: 1

The slowest chick fil a I ve ever been too I did a mobile pick up order in the drive thru. The line was short when I got there and I still sat and waited for 20 mins no exaggeration!!!!

Date: 4 months ago

Review №68

Rating: 5

Drive thru is fast and friendly service

Date: 4 months ago

Review №69

Rating: 5

Date: 4 months ago

Review №70

Rating: 5

I can eat here 6 days a week! The service is incredible

Date: 5 months ago

Review №71

Rating: 1

Lots of accidents at the entrance to the place. But chick filled doesnt care. So much for being a Christian organization.

Date: 5 months ago

Review №72

Rating: 4

Date: 5 months ago

Review №73

Rating: 5

Date: 5 months ago

Review №74

Rating: 4

As with most Chick-fil-a the customer service is really good. My only issue is the wait even after you get your food because you might get stuck behind another customer in waiting on theirs.

Date: 5 months ago

Review №75

Rating: 1

Ive been coming to this place giving them second chances for over 3 years and my food is always wrong or cold or the line is incredibly long and the slowest I have ever seen of any Chick-fil-A that I have ever been to I will never come here again and I hope they close.Up and something else will take its place. Sunnyvale TX location is the flagship in my opinion

Date: 5 months ago

Review №76

Rating: 2

Date: 5 months ago

Review №77

Rating: 5

Date: 5 months ago

Review №78

Rating: 1

How difficult is it to get an order right? Today I ordered the grilled sandwich with fries and coke zero light on the ice. I also asked for 4 (FOUR) packets or regular mustard. Instead what I got was the grilled club sandwich, 2 ketchups and 1 honey mustard. And of course more ice than coke zero. Ive had so many unpleasant experiences at this location that I dont even know why I keep coming here. They can t even spell Pat as my name. Apparently they hear Mat, Kat, Chad, Bat, everything but Pat I once ordered the breakfast chicken biscuit sandwich, instead I all I got was the biscuit! I understand that service workers have a hard job, but come on! Its not rocket science to get a freaking sandwich right!

Date: 5 months ago

Review №79

Rating: 5

Date: 5 months ago

Review №80

Rating: 5

Date: 5 months ago

Review №81

Rating: 5

Date: 5 months ago

Review №82

Rating: 5

Date: 5 months ago

Review №83

Rating: 1

Date: 5 months ago

Review №84

Rating: 5

Date: 5 months ago

Review №85

Rating: 4

I always go through the drive-thru but the people taking my order are always very nice

Date: 5 months ago

Review №86

Rating: 5

More great salad! Avocado lime ranch dressing!!!! Yum!

Date: 5 months ago

Review №87

Rating: 5

I love this location especially when I get extra ranch

Date: 6 months ago

Review №88

Rating: 5

Date: 6 months ago

Review №89

Rating: 5

Date: 6 months ago

Review №90

Rating: 3

Date: 6 months ago

Review №91

Rating: 2

Slow

Date: 6 months ago

Review №92

Rating: 5

Date: 6 months ago

Review №93

Rating: 5

Date: 6 months ago

Review №94

Rating: 5

This CFA location has their stuff together! Great food and service.

Date: 6 months ago

Review №95

Rating: 5

Date: 6 months ago

Review №96

Rating: 1

I am not a fan of Chick-fil-A. They lost me with the drive-thru method. It makes people think they get their food faster with extra order takers. Food is still cooked at the same rate. I like paying for the car behind me, but I cant do that at Chick-fil-A. Yesterday my family wanted Chick-fil-A. So I used the app. Park in the pickup area, the app told me. I did. Waited. 5-11 minutes the app said. Finally went inside the store and got the order. The app instructions are misleading. I saved no time ordering from the app.

Date: 6 months ago

Review №97

Rating: 4

Date: 6 months ago

Review №98

Rating: 1

Ordered in line Market Salad with spicy apple cider vignegrett. No dressing with order lots of Lettuce stems in salad. Check your order before leaving window!

Date: 6 months ago

Review №99

Rating: 3

Every time I go there and order a wrap, the wrap is thinner and theres less and less chicken. This last time there was next to no meat and the quality of the food doesnt match the price anymore.

Date: 6 months ago

Review №100

Rating: 5

My son is autistic and he was screaming, my son was tired and hungry so I decided to take him to Chick-fil-A and I felt so overwhelmed because he would scream every time I got up, so I had a full on Mental Breakdown and the man who I believe was the manager his name was Andrew. He was the most nicest understanding person, he comforted me the best way he could ve. Thank you Andrew!! Also there was a lady that came to me and made me feel better as well and giving me that it s okay you are doing good . But I m just happy to know there are kind people in this world.

Date: 6 months ago

Review №101

Rating: 1

Wait times are insane, been stuck in the drive through for 20+ minutes several times now

Date: 6 months ago

Review №102

Rating: 1

Date: 6 months ago

Review №103

Rating: 5

The employees are very loving to us.

Date: 6 months ago

Review №104

Rating: 4

Quick but a bit overpriced in my opinion. I just wanted a grilled chicken breast but the only option they had was for me to pay for a sandwich and just hold the bun. The staff was nice.

Date: 6 months ago

Review №105

Rating: 5

Date: 6 months ago

Review №106

Rating: 2

Waited 10 mins for my drive BREAKFAST ORDER because they preparing the remainder of my BREAKFAST ORDER. Everything that I ordered is in the warmer bin Service

Date: 6 months ago

Review №107

Rating: 5

Always great. Not ever disappointed. Parking: Parking spots are available. Kid-friendliness: Kids are welcomed and the kids menu is appropriate. Wheelchair accessibility: Yes. Wheelchair accessibility is available.

Date: 6 months ago

Review №108

Rating: 5

Date: 6 months ago

Review №109

Rating: 5

Still the best chicken sandwich ever!

Date: 6 months ago

Review №110

Rating: 3

Food took longer than usual but was fresh. There were a lot of dirty tables.

Date: 7 months ago

Review №111

Rating: 5

Date: 7 months ago

Review №112

Rating: 2

Date: 7 months ago

Review №113

Rating: 5

Good

Date: 7 months ago

Review №114

Rating: 5

We eat here often.

Date: 7 months ago

Review №115

Rating: 5

I recommend them, super delicious, very good service and the sandwich was amazing.

Date: 7 months ago

Review №116

Rating: 5

Abel was very enthusiastic and interactive. It was a delight being assisted by him.

Date: 7 months ago

Review №117

Rating: 5

Date: 7 months ago

Review №118

Rating: 5

Chick-fil-A never disappoints.

Date: 7 months ago

Review №119

Rating: 5

Date: 7 months ago

Review №120

Rating: 5

Excellent place to share with the family, so that the children can have fun and have a pleasant and quiet time, plus everything is delicious

Date: 7 months ago

Review №121

Rating: 5

Heather was an absolute delight today while taking my lunch order. The food was fresh and came out fast! Love this location

Date: 7 months ago

Review №122

Rating: 5

Date: 7 months ago

Review №123

Rating: 5

Date: 7 months ago

Review №124

Rating: 5

Date: 7 months ago

Review №125

Rating: 5

Great food as always

Date: 7 months ago

Review №126

Rating: 4

Date: 7 months ago

Review №127

Rating: 5

The food was hot and fresh as usual. Chick-fil-A has its act together in so many ways!

Date: 8 months ago

Review №128

Rating: 1

Since they remodeled, the service has gotten extremely slow. Where there used to be several workers running food out to cars, there was only one. This was a busy Saturday night and it seems like they would know that they need more than one food runner to service that many customers.

Date: 8 months ago

Review №129

Rating: 1

The slowest Chick-fil-A I have ever been to in my entire life. It s like my order was ready and they waited until they could take out four cars at one time I sat in the line 1st in line for 12 minutes that doesn t count the time I ordered and waited the rest in line. By the time I got my food, it was cold

Date: 8 months ago

Review №130

Rating: 5

This place is always fast and friendly. No matter how long the line is, they will get your food fast...

Date: 8 months ago

Review №131

Rating: 5

Date: 8 months ago

Review №132

Rating: 5

Date: 8 months ago

Review №133

Rating: 5

Date: 8 months ago

Review №134

Rating: 1

Edit : its been non stop symptoms Got bad reaction from having strawberry milkshake ( chills, puking, etc). First time going to this location and also ever experiencing this from a milkshake. Never had a bad reaction from eating at Chick-fil-a before. Location was nice and staff was very kind. Called to let store know just incase anything was up with the ingredients.

Date: 8 months ago

Review №135

Rating: 5

Date: 8 months ago

Review №136

Rating: 5

Date: 8 months ago

Review №137

Rating: 1

Worst cfa in dfw they take forever I always wait soooo long at this cfa. i feel like i m at the whataburger off centerville the way i take soooo long to get my cold food.

Date: 8 months ago

Review №138

Rating: 2

Date: 8 months ago

Review №139

Rating: 1

This location has gone way downhill. I stopped in for a chicken sandwich and fries last night, and the chicken was awful. The patty was pounded super thin and in half of it there wasnt any meat just breading. It was also overcooked and dry. They were also skimpy with the fries. I had heard some Chickfila locations were slipping and I guess this is one of them. I wont be back.

Date: 8 months ago

Review №140

Rating: 4

Date: 8 months ago

Review №141

Rating: 1

I sat in the second new outer lane for 30 minutes and move 2 spots watching over 2 dozen cars in the first lane get priority. This Chick-fil-A now sucks don t come to this one. Go to the one father down in Dalrock.

Date: 8 months ago

Review №142

Rating: 4

Date: 8 months ago

Review №143

Rating: 5

Date: 8 months ago

Review №144

Rating: 5

Date: 9 months ago

Review №145

Rating: 5

Date: 9 months ago

Review №146

Rating: 4

Date: 9 months ago

Review №147

Rating: 5

Date: 9 months ago

Review №148

Rating: 5

Date: 9 months ago

Review №149

Rating: 5

Date: 9 months ago

Review №150

Rating: 5

Excellent service. The food was hot and delicious. The manager went out of his way to ensure my catered food for an office party was perfect. Thanks so much

Date: 9 months ago

Review №151

Rating: 5

Date: 9 months ago

Review №152

Rating: 1

This has to be the worst chick fil a Ive ever visited. Ridiculous wait times, dirty and some very unprofessional associates. What a shame.

Date: 9 months ago

Review №153

Rating: 2

Super tired of going to chic fila and the drinks are overfilled with ice and then the hi-c is watered down. Its truly a waste of money.

Date: 9 months ago

Review №154

Rating: 5

Date: 9 months ago

Review №155

Rating: 5

I went to Arbys and it was delish.

Date: 9 months ago

Review №156

Rating: 5

Date: 9 months ago

Review №157

Rating: 5

Date: 9 months ago

Review №158

Rating: 5

Date: 9 months ago

Review №159

Rating: 5

Date: 9 months ago

Review №160

Rating: 5

Food is always fresh and always good!

Date: 9 months ago

Review №161

Rating: 3

Date: 9 months ago

Review №162

Rating: 1

As a previous Chick-fil-A employee, I know the standards and expectations that need to be met. When arriving, we were not greeted by any employees. We actually placed an order on the app and picked it up through the drive-through when we got our order there was no sauces that we asked for at the Lady, taking our order. As we previously had asked for them on the app. When we went inside, at least three of the employees, including one being a manager, wearing a black shirt were all on their phones, and I actually had to say excuse me to get their attention. Worst Chick-fil-A experience ever do better.

Date: 9 months ago

Review №163

Rating: 1

Edit: I just went with my son to take him for lunch and it was SOOOO dirty! Almost all the open tables were visibly dirty and the trash was overflowing and trash on the ground the one near Rockwall is way nicer and the one in Wylie is even nicer than that. Never coming back to this location This Chick Fil A has a nice facility but the drive thru is always SO BUSY. And because of that, every time I ve gone, orders have been wrong or items forgotten. It s extremely frustrating because it s quite literally every single time that the order is incorrect or missing.

Date: 10 months ago

Review №164

Rating: 5

Date: 10 months ago

Review №165

Rating: 5

Date: 10 months ago

Review №166

Rating: 1

I ordered ahead like I always do and I still had to wait in line for over 15 mins. 4 other cars pulled up next to me and I kept thinking surely my order is up next. Nope, they got their stuff before I did. After I left, I noticed they messed up part of my order. Of course, I turn around to get back in the drive thru hoping they ll remedy the issue. The attendant that was at the drive thru was the least helpful person I ve ever come into contact at any Chick Fil A. Needless to say, I will not come back to this location. This location is so extremely slow; management needs to get this team to wake up!

Date: 10 months ago

Review №167

Rating: 5

Date: 10 months ago

Review №168

Rating: 4

Date: 10 months ago

Review №169

Rating: 5

Date: 10 months ago

Review №170

Rating: 5

Date: 10 months ago

Review №171

Rating: 4

Date: 10 months ago

Review №172

Rating: 5

Date: 10 months ago

Review №173

Rating: 5

Date: 10 months ago

Review №174

Rating: 1

I didn t want to believe all the bad reviews since the remodeling, but today I got home with my order and I received my chicken sandwich with no bun, how do you forget the bun on a sandwich?

Date: 10 months ago

Review №175

Rating: 5

Got my order wrong 3 times but the certainty, love, and help from Antonnette made it all worth thr wait. She took her own personal time to see to it that my order was made quick and efficient. We need more customer service like hers around everywhere. If I were you, I would raise her up and let her train. Thanks Antonette

Date: 10 months ago

Review №176

Rating: 4

Went to try the new pimento cheese chicken sandwich. It was messy but very tasty. I hope they keep it around.

Date: 10 months ago

Review №177

Rating: 2

Not cool having to sit in the drive thru for a mobile order for 85% of my lunch break. Also not a good idea to remove thr special instructions box on the app...

Date: 10 months ago

Review №178

Rating: 5

Date: 10 months ago

Review №179

Rating: 5

Date: 10 months ago

Review №180

Rating: 5

Of course the food was good. Spicy chicken biscuit with 2 honeys. Fast friendly services.

Date: 10 months ago

Review №181

Rating: 5

This place is always friendly and quick.

Date: 10 months ago

Review №182

Rating: 5

Service was slow for the drive threw. Not sure how long they have been reopened after the remodel. Getting the hang of the new lane added.

Date: 10 months ago

Review №183

Rating: 4

Date: 10 months ago

Review №184

Rating: 1

Drive through is slow

Date: 10 months ago

Review №185

Rating: 5

Date: 10 months ago

Review №186

Rating: 4

Date: 10 months ago

Review №187

Rating: 4

Always a great experience. They have been a little slower getting the line down since the remodel.

Date: 10 months ago

Review №188

Rating: 5

Date: 10 months ago

Review №189

Rating: 4

This location is exactly what you expect of the business modeled Chick-fil-A. Awesome staff, always friendly. The playground is really small with not much to do. Food is easily comparable to any Chick-fil-A. No jalapenos, which is why I gave it a four star. Come on yall, this is Texas. We put jalapenos on everything. Kid-friendliness: There is a small inside playground.

Date: 11 months ago

Review №190

Rating: 5

Date: 11 months ago

Review №191

Rating: 1

Since they remodeled they take way too long. Second time going and both times they got my order wrong and or forgot stuff. They were faster and better when they had only 1 lane ! Maybe they have different managers but something has to change.

Date: 11 months ago

Review №192

Rating: 1

This location always gets my order wrong or they forget to pack something plus the service of the employees is awful not at the standards it use to be. Some of the employees give energy like they don t even want to work as well as attitudes.

Date: 11 months ago

Review №193

Rating: 5

Leadership team is wonderful

Date: 11 months ago

Review №194

Rating: 2

Food was excellent. It s always great. Drive thru service however was awful. Waited in line for 25 minutes. At one point every car in both lines from the delivery window all the way back to the order takers had their orders delivered, but we were all held up by the front vehicles with big orders instead of having them pull to the side. Many of us were finished eating our orders before we even left the drive thru.

Date: 11 months ago

Review №195

Rating: 4

I was unaware of their construction until I was in line an ordered. Service was slow and food was cold. That has never happened at Chic fi la before. Will return AFTER they complete construction.

Date: 11 months ago

Review №196

Rating: 5

Love their chicken sandwich. I drove thru the drive thru to get me and my Mom one. I think everyone loves them. They had to put more lines to go thru to fit all the people that drive thru there. They are pretty fast for as many people that go. Enjoy

Date: a year ago

Review №197

Rating: 4

Good food. Good service.

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 2

They dont review customer orders, something is always missing when you look for what you ordered, Im sorry but it happens a lot on that site.

Date: a year ago

Review №200

Rating: 5

Date: a year ago