SpringHill Suites Houston NASA/Webster

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 5

Updated from a 1 to 5 rating due to resolution of the charge error after 2½ weeks. Previous review: This rating is not for the hotel itself. The rooms and service were great. This is due to a large unauthorized charge to my credit card. Ive tried working with them for 1½ weeks now, and they have been slow to analyze the issue and process a refund. Soon I will be forced to dispute the charge. I have made numerous calls over the last week, and the managers inbox is constantly full and calls are never returned.

Date: 6 days ago

Review №3

Rating: 5

It always wonderful to stay . Here or in phoenix Nearby activities: The mall, NASA Astro Game Rooms : 5/5 |

Date: a week ago

Review №4

Rating: 4

Date: a week ago

Review №5

Rating: 3

Place is ok. Nothing special to write about. Wouldnt pick the place again. The people are not exactly friendly.

Date: 2 weeks ago

Review №6

Rating: 2

Requests arent handled timely. Have to stay on front desk agents to get staff to do anything. Lock on door broke and door was left open and unattended for 4 hours. Thats a long time to leave my personal belongings open and unattended. Had to get creative with hand towels post shower just to dry off, not a fun way to find out that the bath towels had been taken from the room and not replaced. Had to ask multiple times to get a new ironing board and iron. Eventually had to stay with the front desk agent until they replaced both. Things happen but as a business, be very responsive to correcting them when they do.

Date: 4 weeks ago

Review №7

Rating: 3

I recently stayed at this hotel to scout out homes for our move to League City, and wish I could leave a better review, but there were some unresolved issues over our stay that I could not look past, and feel like I generally could not truly recommend this hotel because of those problems. The first issue was the hotel hot water. The first night, the hotels entire hot water system went down, and I understood and was patient with that. However, our room (519) continued to experience hot water issues, and I went to the front desk three additional times about it. The first two times, I was told maintenance would stop by and take a look at it - they never did. The third time, I was offered to change rooms, but at 10:00pm when my wife was already settled in bed, so that was a non-starter. The TV in the room was also so dark, blue, and obviously defective, that it was often tough to make out what the picture was even supposed to be. Again, I talked with the front desk three times about this. The first time, I was told maintenance would come by and see what they could do (they never did). The second time I was told the hotel was full and there was nothing they could do for me (?). The third time, I was again told maintenance would be by or they could give me a new TV, and nothing. They even took my phone number down at one point so a manager could call me, and I received no call. Housekeeping also never stopped by our room the first three days. I went to the front desk to ask about it and was told I opted out of service. I never did any such thing. They did finally come by the day after I went to the front desk. These issues would have been one thing if it was a couple night stay, but [as the first front desk lady told me] they need to fix this for a six-night stay.

Date: 4 weeks ago

Review №8

Rating: 3

Would rate my stay closer to a 2.5 out of 5 stars but will round up to a three since the staff was super nice. During my first night stay, both the A/C and the TV stopped working. In addition, the water took forever to warm up in the shower. When I complained about the A/C and TV though, staff were quick to move me into a new room and have maintenance look at the broken A/C. I usual expect the rooms to be better maintained at a Marriot property so was disappointed that I had to switch rooms. Hopefully will have a better experience next time,

Date: 4 weeks ago

Review №9

Rating: 5

Rooms were very nice and clean. Like new feel. Breakfast was A+. Loved the oatmeal bar. Many options. Nice stay. Main Event is literally in the same lot. They didnt have complementary toothbrushes. They do have a convenient store, right next door. Great stay. Very recommended

Date: a month ago

Review №10

Rating: 1

Room had leaking in bathroom ceiling, AC unit wont turn off, running cold and dry all night, kids had nose bleeding, my friends room had damp carpet issues so bad they had to move, no water bottles in the room, breakfast sausage was rubbery, bottomline, I never stayed in marriot property with such a low service Rooms: Some rooms may need fixing Food and drinks: Not great

Date: a month ago

Review №11

Rating: 5

Nice area, friendly staff and a good breakfast

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

John at the front desk did a wonderful job helping me and my family. We will be back because of it.

Date: a month ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 4

Room is very good and well maintained

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 4

Nice hotel but can be cheaper

Date: 2 months ago

Review №18

Rating: 5

At breakfast, the tv was NOT tuned to fox news. Id give them 10 stars for that if I could.

Date: 3 months ago

Review №19

Rating: 5

Date: 3 months ago

Review №20

Rating: 5

Very good place to stay

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 4

Nearby activities: NASA and Moody Gardens nearby Rooms

Date: 4 months ago

Review №23

Rating: 5

Clean rooms, good service, friendly staff. Wine Bar was nice. Friendly and comfortable.

Date: 4 months ago

Review №24

Rating: 5

Definitely enjoyed our stay but we were told online they had a hot tub and when we arrived they did not definitely disappointed.

Date: 4 months ago

Review №25

Rating: 1

I have never posted reviews but felt I needed to for this experience. I recently stayed at this hotel for the first time it was actually supposed to be my Mother s Day mini getaway and it was a deeply disappointing experience. From the moment I entered my room, I noticed a pervasive smell of wetness that was incredibly off-putting. To make matters worse, two of the pillows had a very strong smell of cologne, which made it difficult to get a good nights sleep. The TV in my room had a blue tint, making it nearly impossible to watch anything comfortably. When I reported this issue to the staff, I was told to deal with it for now and assured it would be fixed, but no one ever came to resolve the problem during my stay. Additionally, the pool had visible garbage floating in it, which was not only unsightly but also unsanitary. Its clear that cleanliness and guest comfort are not priorities at this hotel. I would not recommend staying here and certainly wont be returning. I mentioned this to the manager and was only told sorry and nothing can be done. I have a few videos of the tv and and photos pool.

Date: 4 months ago

Review №26

Rating: 5

Date: 4 months ago

Review №27

Rating: 5

Made a last min stop here for one night while traveling for work. Arrived a bit late into the evening, but without any trouble and was able to find a parking spot easily. Check in/out was easy too. Staff was friendly, room was clean, and bed comfortable. Parking lot was next to a convenient store, which was....convenient. Haha. Ill stay here again if/when passing through town.

Date: 4 months ago

Review №28

Rating: 1

Stolen item by house keeping. I would never stay here.

Date: 5 months ago

Review №29

Rating: 4

Date: 5 months ago

Review №30

Rating: 5

Date: 5 months ago

Review №31

Rating: 3

Recently stayed at the SpringHill Suites by Marriott over in the NASA/Webster area, and I ve got a mixed bag of thoughts to share. If you re considering a stay here, you might find this helpful. First things first, when you re walking the hallways, there s something you can t ignore a mildewy smell that kinda hangs in the air. Its not the welcome scent you d hope for, and it gives the place a bit of a downer vibe right from the start. Not sure whats up with that, but it s definitely noticeable. Now, onto the brighter side of things the bar. It s a little oasis in this place. The bartenders here are fantastic! Friendly, know their stuff, and make some mean cocktails. Its like theyve got this knack for making your day better, one drink at a time. Honestly, chilling at the bar after a long day was the highlight of my stay. Breakfast, though, was a bit of a letdown. I was hoping for a spread that would kickstart my mornings, but the choices were pretty scarce. Its not that what they had wasn t good; its just that there wasnt much variety. If youre someone who loves a big breakfast to power through the day, you might find it a bit underwhelming. And the pool, well, its tiny. If you re dreaming of doing laps or having a spacious swim, this won t be your spot. It s more of a dip-your-toes-in kind of pool. Not a deal-breaker, but something to know if the pool is a big part of your hotel must-haves. In summary, SpringHill Suites by Marriott Houston NASA/Webster has its ups and downs. The bar scene is great, thanks to some stellar bartenders, but the hotel has a few areas that could use some improvement. If you re not too fussed about breakfast variety or pool size, and you pack some room freshener, you might find this place to be a decent base for exploring the NASA/Webster area.

Date: 6 months ago

Review №32

Rating: 5

Randy and Lolly excellent personal an asset to this awesome Hotel will certainly return Marisol an asset to this business Rooms: Very very nice Walkability: Everything clean and smelling nice Food and drinks: Good beer

Date: 6 months ago

Review №33

Rating: 5

Excellent

Date: 6 months ago

Review №34

Rating: 5

Nice hotel. Wife liked it

Date: 6 months ago

Review №35

Rating: 4

Date: 6 months ago

Review №36

Rating: 5

They do daily room cleaning again!!!! Great location within walking distance to main event. Quite area. Clean hotel!! This one has finally figured out post covid service!!! Rooms: Very clean and cleaned daily!

Date: 6 months ago

Review №37

Rating: 5

My go to!! Rooms: Clean Nearby activities: Main Event Walkability: Plenty of restaurants

Date: 7 months ago

Review №38

Rating: 5

Date: 7 months ago

Review №39

Rating: 5

Date: 7 months ago

Review №40

Rating: 5

Rooms very comfortable and staff was very helpful. Morning breakfast was included. Many restaurants within 2 mile radius also.

Date: 7 months ago

Review №41

Rating: 3

Date: 7 months ago

Review №42

Rating: 5

Great bartender and breakfast

Date: 7 months ago

Review №43

Rating: 5

Date: 7 months ago

Review №44

Rating: 5

It was great to be greeted by Danas smiling face at the desk! She was so friendly and greeted me by name every time I came through the lobby. The rooms were clean and comfortable. The ham and cheese crescent was much better than the sausage egg bagley. I couldnt eat the egg cups. It was a texture thing. The staff made the trip. Rooms: I liked the separate bathroom and shower.

Date: 8 months ago

Review №45

Rating: 4

Its an older hotel, but clean and comfortable. Staff were great, friendly, and helpful.

Date: 8 months ago

Review №46

Rating: 5

This was a nice hotel. It was clean and the staff was nice. I like the 2 bathroom areas. This will be my new spot when I stay in that area. The only thing I would change is the breakfast. The eggs were cold powder eggs and the sausage looked like rubber. Every thing else was good. I made chocolate chip waffles. Rooms: Nice size, clean and comfortable

Date: 8 months ago

Review №47

Rating: 5

Date: 8 months ago

Review №48

Rating: 5

It was a decent place to stay and the rooms were spacious.

Date: 8 months ago

Review №49

Rating: 5

Date: 9 months ago

Review №50

Rating: 5

Date: 9 months ago

Review №51

Rating: 1

I am on the fifth day of an eight day stay here at the Springhill Suites NASA in Houston TX. I am here with my wife and son spending my Christmas vacation. I am a titanium elite member with Mariott and decided to use my points for this stay. The location is not bad, the breakfast is great and the staff is friendly. However today at 2:30PM without prior notification, the water has been shut off and will be off until 8PM so they say. We finally got the notification at around 3:30 or so. I ve never been one to complain but not having running water or a bathroom for 6 hours in a hotel you re paying for can get a bit frustrating. I went down to kindly ask if it was still going to be 8 o clock. The staff member was friendly and said yes. I asked if there was going to be any sort of compensation such as possible extra points or maybe even a drink voucher. He said no. I have to say I m about disappointed that Marriott would not want to hand out at least one voucher or anything at all. Even worse not even offer some sort of compensation not only to members but to anyone who decided to stay at the hotel during the holidays. We were out early in the day and planned on staying in the evening so as you can imagine, it s very uncomfortable so very disappointed.

Date: 9 months ago

Review №52

Rating: 1

Loud hotel party in the lobby from midnight to 3am. Staff wasn t at front desk at 12:30am so I went back to my room and called the front desk. A customer waiting at the front desk to check in answered for staff and said there was no staff. I hope that customer was able to get a room somewhere else. Very bizarre and uncomfortable experience. Did not feel safe. Safety: Loud hotel party and hotel staff was absent from front desk and unresponsive on phone.

Date: 9 months ago

Review №53

Rating: 4

Very convenient to top golf and other activities. Restaurants are all close by. Hotel is in a safe area.

Date: 9 months ago

Review №54

Rating: 2

I enjoyed the receptionists and staff; they were very accommodating and especially friendly. The location was also extremely convenient due to my plans to visit the nearest mall and Urban Air playcenter. My two complaints are that the room itself was very dissapointing, and that the pool was outside (fall/winter reservation). The walls were paper thin: I heard my neighbor snoring for hours, and the beds/pillows were downright uncomfortable. Couldnt sleep. The complimentary breakfast was tasty, though, and all members of my family were satisfied with the menu, but it was hard to enjoy with my sleep deprivation. I spent $167 on my 1-night stay here (8pm-11am), and over-all my experience was worth maybe $75-$90. Nearby activities: Urban Air placenter is a 2 minute drive away. The mall is just a hop-and-skip down I-45. NASA Museum is not far away, plus several other attractions within a short distance. Food and drinks: Their complimentary breakfast is self-serve and fresh. You can even make Texas-shaped waffles for the kiddos in just minutes. The American Dream kinda breakfast served from 7am-11am.

Date: 9 months ago

Review №55

Rating: 4

We stayed here for two nights on a family weekend away! The room fit us with the two queen beds and bringing a portable bassinet. It does the job, a place to sleep while away from home. Decent room, extra towels and pillows and blankets. Functional AC unit, no smoking in the building but people unfortunately smoke right outside of the entrance. Front desk was friendly. Free breakfast had a great selection, even as a vegan family! Nearby activities: NASA Noteworthy details: The breakfast options were actually really big! We were surprised at how great the selection was!

Date: 10 months ago

Review №56

Rating: 4

The hotel is comfortable, very spacious and functional rooms. It is a clean and well-kept establishment. The bad thing is that it lacks a restaurant or bar. Rooms: Spacious. They have a microwave and refrigerator. Very large beds, sofa and table. Walkability: If you dont have a car you cant leave the hotel. Food and drinks: It only has breakfast and the rest of the food is what they sell in vending machines. Noteworthy details: The Uber service works very well and is almost half as cheap as the Taxi.

Date: 10 months ago

Review №57

Rating: 5

Date: 10 months ago

Review №58

Rating: 5

Date: 10 months ago

Review №59

Rating: 5

Nice location nice services and calm . I like here Rooms: Nice room with maintained facility Rooms : 5/5 |

Date: 10 months ago

Review №60

Rating: 5

The room was fairly comfortable. The air conditioning and other things running were very loud, which wasnt the greatest. The staff was extremely friendly. Breakfast was okay. Weve had better at SpringHill, but we are always grateful for a free breakfast. The hotel was very clean and was decorated nicely.

Date: 10 months ago

Review №61

Rating: 5

Fantastic stay with incredible service. I highly recommend this SpringHill Suites location. I was warmly greeted by both front desk agents with a gift bag. Inside were snacks and a handwritten note with my name on it, thanking me for staying and for being a Bonvoy member. The room was large with comfortable beds, great water pressure, cold A/C, fast and free WiFi, and a spacious work station. There were tons of outlets and USB ports. The free breakfast was great with hot pre-made breakfast sandwiches, quiches, waffles, oatmeal, pastries, cereal, and more. Lots of free parking. Conveniently located. I really appreciated the personal touch and commitment to service. Ill be back next month!

Date: 11 months ago

Review №62

Rating: 3

The room was clean, the bed was comfortable, service was great, and breakfast was good. Now, the bad about my stay, hallway light comes in through the bottom of the door and brightens the room at night. Window also lets a lot of light in. You can hear the guest in the next room using the restroom and talking. The room service ladies are very loud during the day, if you have to stay in the room to either catch up on some sleep or attend meetings online/ call, expect a lot of background noise like door slamming and loud talking. If you dont suffer from headaches/migraines, you will after the first hr of the room service noise .

Date: 11 months ago

Review №63

Rating: 5

Great location! Staff was super friendly and flexible. Very clean and smelled great. Loved that the shower and toilet were separate. Good breakfast. Would highly recommend!

Date: 11 months ago

Review №64

Rating: 5

Date: 11 months ago

Review №65

Rating: 4

Close to the space centre, and shopping area

Date: 11 months ago

Review №66

Rating: 5

My family and I stayed for just one night before our cruise. Super clean inside and outside the hotel, friendly front desk and the room was very nice and spacious. Complimentary breakfast was good as well. Plenty of food choices around and a food mart right next door. Will definitely stay again.

Date: a year ago

Review №67

Rating: 3

Date: a year ago

Review №68

Rating: 5

Rooms: Very clean, bed comfortable, ac is cold, water is hot. Rooms

Date: a year ago

Review №69

Rating: 5

They need bacon

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 5

Love the room we were in...all the staff was great

Date: a year ago

Review №72

Rating: 5

Rooms: The rooms are designed for your needs, work, relaxation, etc. I appreciate how the TV is not facing the beds, and I could not hear the guest in the other ròom. I only stayed for a short amount of time, but I enjoyed the comforts and cleanliness. Safety: I felt safe, which is not normal for me. From the staff to the lovely families I exchanged pleasant greetings with in passing. I would come back.

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 5

This spring bill is VERY CLEAN. Staff is amazing and very professional. Room was ready for an o time check in. Complementary coffee bar available all day. Spacious room with excellent amenities. A/c very cold and comfortable. Highly recommend this hotel in Kamah. NASA area. Close to restaurants and shopping as well.

Date: a year ago

Review №75

Rating: 1

There is no door lock for the bathroom. They are allowing guests to stay before completing the full construction.

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

Decently sized rooms, free breakfast (its meh quality but free). Wish rooms would let me cast to them. Weird bathroom setup but insanely spacious and nice Update: Ive stayed here over 6 times now. The last time Ive stayed. Ive reported a massive spill in the elevator to night staff at midnight. And at 9am it was still there making the floor really gross

Date: a year ago

Review №78

Rating: 3

3.5 stars. SpringHill suites is typically my go to hotel option but this location is underwhelming. Pros: the room layout is great with separate bath and walk in shower. Housekeeping is good. They make a good effort to clean my room a few times a week. Convenient location with lots of shops and restaurants. The staff is really friendly. Cons: the lobby and halls smell terrible. The carpets smell. The room key is the older swipe kind. No mobile key access. The vending options are limited.

Date: a year ago

Review №79

Rating: 3

Little pricey for the rooms for such basic atmosphere. Not much of s view either. Great breakfast in the morning time. Could not believe they wanted to charge me $20 for a tiny little bottle of wine. Glad we only stayed one night. I could hear every single neighbor I had and I m sure they felt the same way.

Date: a year ago

Review №80

Rating: 5

I loved this experience and the rooms are every big...!!!

Date: a year ago

Review №81

Rating: 4

I liked staying here would do it again there are some small wear damage here and there but not bad

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

Really nice hotel. Rooms are very nice. I like the separate toilet room & shower room. Bed comfy. The breakfast is very good. Its fresh items. Bowl of yogurt with numerous fresh topping. Freshly made breakfast croissant sandwiches, etc. Service great.

Date: a year ago

Review №84

Rating: 5

Room was clean and bed was comfortable. Hotel overall was clean. Staff friendly. Overall great stay. Conveniently located to food and shops. Though we usually stay in more expensive hotels, our family of 4 would definitely stay here again. Very nice for the price.

Date: a year ago

Review №85

Rating: 3

Date: a year ago

Review №86

Rating: 3

If there was a perfectly mediocre hotel it would be this one. The hotel used cheap cards that cannot be stored near any electronics in your pockets or elsewhere. However, they had an amazing pool for the summer heat! However, the bathrooms didn t lock and the first room we got hand weird moldy stains on the window. However, they had a nice free breakfast in the mornings!

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Amazing hotel with wonderful staff. The rooms are updated and very neat. There s plenty of space and they are well thought out. Has access to lots of great amenities and shopping restaurants nearby. Would highly recommend staying here!

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 5

Great place to stay with your family and friends. Food and drinks: Delicious breakfast with different options Rooms : 5/5 |

Date: a year ago

Review №91

Rating: 5

Staff was awesome, felt comfortable, place was very clean, and spacious

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

One of the best most comfortable hotel stays, I ve ever had. The rooms are very spacious and smell, clean and fresh. The coffee is good too!

Date: a year ago

Review №94

Rating: 5

Enjoyed our 3 day 2 night stay. We had a room with 2 queen beds and a couch, 2 adults, 2 teens, and a baby fit comfortably. Rooms

Date: a year ago

Review №95

Rating: 5

Nice rooms. Convenient location.

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 5

I had booked last minute bc of another discrepancy with a hotel and marriott was so nice to take us in no problem. clean and BEAUTIFUL rooms, so much so that i became a member! i look forward to more stays in the future!

Date: a year ago

Review №99

Rating: 4

Date: a year ago

Review №100

Rating: 4

Stopover

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 5

This hotel does not look like much from the outside but the inside has some pleasant surprises. The service at the desk was excellent and very informative. The room was very clean and had a separate room for a toilet and sink and then a separate room for the shower and another sink which was very nice. The beds were very comfortable and the air conditioning worked excellent. The rooms are not extravagant but they are very clean and very neat. The window opens which is really nice. But the best thing about this hotel is the breakfast which is served every morning free downstairs in the lobby. They have waffles fresh made, oatmeal with 10 different toppings, a variety of bagels with cream cheese and lots of other toppings, ham egg and cheese biscuits, hard boiled eggs, a variety of cereals, milk, three different kinds of coffee, apple juice and orange juice. There was also scrambled eggs. The breakfast is served for 3 hours and it is very fresh and hot. I highly recommend staying at this hotel when youre in Houston. I also walked outside to see the pool which was adequate considering this hotel is smaller and the weight room which is excellent.

Date: a year ago

Review №104

Rating: 3

When I travel I look for good, basic fitness rooms and usually find them in most Marriott and Hilton properties. This was a disappointing exception. Both treadmills were broken, the lone bench cover was badly cracked and torn, and there was no bike, let alone my fav--the recumbent. Only a single elliptical machine remained. I will not return.

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Rooms: Spacious and well planned layout. Food and drinks: Hot breakfast is delicious and great variety. Noteworthy details: Location, location, location! Close to many attractions, restaurants and Calvary Houston.

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Clean rooms and facilities very friendly staff

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 4

Date: a year ago

Review №111

Rating: 1

Dirty, breakfast nasty options, service horrible Rooms: Dirty Rooms : 1/5 |

Date: a year ago

Review №112

Rating: 3

It is located very close to the NASA Space Center, about 8 minutes by car. The reservation includes continental breakfast. We stayed in a double room that had 2 queen beds and a sofa bed. A half bathroom and a shower area with vanity. It has a space with a desk AND a bar area. The truth is very good for those who are heavy sleepers. My sister slept soundly but I couldnt fall asleep. Because of the noise from the nearby freeway, the light and the mattress I found it somewhat uncomfortable.

Date: a year ago

Review №113

Rating: 1

If you want to stay at this hotel, be prepared, there is a very limited breakfast. And a whole lot of excuses from staff. Oh and you will be sharing milk from a gallon jug. Pictured below.

Date: a year ago

Review №114

Rating: 3

Literally the worst breakfast I have ever seen in a hotel in my life, no bread, no fruit only oatmeal and watery egg whites scrambled with false and shredded cheese on the side but since they are cold the cheese just settles I yo the water the eggs are full.of. It was so so bad. On the other hand the rooms are very comfortable and clean.

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

Wonderful overnight stay. Impressed by the room. Very large compared to my usual overnight work trips. On par with Embassy. I do recommend. The bag of bottled water is a nice touch. Sometimes you wish it was cookie, but you will always find the water useful.

Date: a year ago

Review №117

Rating: 5

Everything was lovely. Great attention to detail Noteworthy details: Flexible reading lamp on head of beds, separate room for toilet with sink , nice memory foam futon, nice kitchenette area. Rooms : 5/5 |

Date: a year ago

Review №118

Rating: 4

Stayed here back in August 2019 but never left a review. I have decided to deduct a star due to the weird layout of the room. Never stayed in a room like that and was not a fan of it. The shower and toilet are in separate rooms with sliding doors. I will say the breakfast was decent and the lady who had checked me in was nice. I did like the free chuys and whiskey cake coupons I had received upon check in.

Date: a year ago

Review №119

Rating: 1

Terrible Springhill. Desk chair was broken. Sliding door handle was broken. No clock in room. Heater didn t work.

Date: a year ago

Review №120

Rating: 2

Super clean inside. Very friendly. Room had a nice layout. Bed wasnt all that great for the price. TV out dated. There is no pressure in the shower head. Hopefully, they can update this issue.

Date: a year ago

Review №121

Rating: 4

Date: a year ago

Review №122

Rating: 4

Date: a year ago

Review №123

Rating: 4

Good welcome, comfortable room. Decent breakfast.

Date: a year ago

Review №124

Rating: 4

Date: a year ago

Review №125

Rating: 5

Rooms clean. Hotel quiet. Staff accommodating. Breakfast good. What more can a road weary tourist ask for?

Date: a year ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 4

Date: 2 years ago

Review №128

Rating: 3

Date: 2 years ago

Review №129

Rating: 5

Spacious and comfortable rooms with all the services you need for a good stay.

Date: 2 years ago

Review №130

Rating: 5

Goodieits always good and clean everyday . Thanks

Date: 2 years ago

Review №131

Rating: 4

The rooms have some awkward layouts (sliding doors on bathrooms, tiny sink. strange shape), but they were functional enough and incredibly clean. I have not seen rooms cleaned to this standard in a very long time! The staff was friendly and the check-in/out process was easy. The rooms have a good selection of TV channels. The breakfast was average. I had a very relaxing stay.

Date: 2 years ago

Review №132

Rating: 4

Date: 2 years ago

Review №133

Rating: 5

My family stayed here for 2 nights and we thought it was a nice, clean, and well serviced hotel. The breakfast was decent, we weren t expecting a whole lot, but it was good. Good selection of breakfast options. The room was good too. It was clean, tidy and spacious. We were a little puzzled by the layout. There seemed to be a closet that was renovated into a room with a toilet and a corner sink. And the bathtub and full sink was in another little room. Despite the weird layout, we were happy with the our stay here. At check in, Randy was nice and friendly and helped us with all our needs and questions. We d definitely stay again!

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Excellent location: close to NASA! Excellent service. Decently clean room. Great price! Recommended!

Date: 2 years ago

Review №136

Rating: 4

Clean facility, great staff. However, all 3 cardio machines were broken in the gym. Last time I came, 1 was broken. Tells me they arent maintaining that.

Date: 2 years ago

Review №137

Rating: 5

Date: 2 years ago

Review №138

Rating: 5

Date: 2 years ago

Review №139

Rating: 3

Date: 2 years ago

Review №140

Rating: 5

Very nice place.

Date: 2 years ago

Review №141

Rating: 4

Date: 2 years ago

Review №142

Rating: 4

Date: 2 years ago

Review №143

Rating: 3

Stayed for a few days. Cleaning only happened on 1 day out of 3 which was disappointing. Even so the cleaning was haphazard with water on thr floor and clearly rushed. I needed to get fresh towels for my stay from the front desk. When I called I was told to pick up the towels from the front desk but when I went downstairs no one was there. After waiting at the desk for about 5 minutes I went back up to my room. I called again 15 minutes later. At first no one picked up. After repeated calls I got the same person who told me to come down again. After some ruffling around she brought me an incomplete set of towels. Additionally the hotel is showing signs of aging. The elevators make disturbing groaning and popping noises while its they move agonizingly slow. The shower and bathroom facets were corroded. While the room decor and arrangement were nice the mini fridge isnt suitable for anything except chilling drinks. Any leftovers or food wont get cold enough to ensure adequate food safety. There were also several stains on the corridor carpeting and it appeared that the hotel catered to the staycation party crowd. On the plus side the AC worked phenomenally well and the rooms were soundproof aside from the occasional guest slamming doors in the hallway.

Date: 2 years ago

Review №144

Rating: 4

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

Very nice hotel. Friendly staff

Date: 2 years ago

Review №147

Rating: 5

I have stayed there several times now and will continue to as its a great location & the rooms and beds are very comfortable and a nice size. There is also a nice size parking lot available with your stay. The staff at the front desk are ALL always very friendly and helpful and remember me now. I would like to give a particular thank you to Jennifer who went above and helped me out this time especially. I had accidentally booked the Springhill Suites/NASA in Seabrook (I had no idea there was one) & she went out of her way to get my booking moved and my accomodations taken care at this correct location. She was very professional & helpful and I must add handled many tasks and visitors at one time. I really appreciated her!

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 1

The worst springhill Ive ever stayed in. Staff TRASH!!! Rooms TRASH!!! Service TRASH!!! Yon know being the NASA Springhill it would be at the top of the Hotel list.. Noooope not it.. You gotta do better.. To be better. No stars for you.

Date: 2 years ago

Review №150

Rating: 5

Date: 2 years ago

Review №151

Rating: 4

Date: 2 years ago

Review №152

Rating: 4

Date: 2 years ago

Review №153

Rating: 5

Super clean, good breakfast and great location! Super close to Space Station.

Date: 2 years ago

Review №154

Rating: 4

Close to my event. Nice, not terribly fancy. Good breakfast, clean comfortable, large rooms, A/C works well, decent television, easy location.

Date: 2 years ago

Review №155

Rating: 5

Date: 2 years ago

Review №156

Rating: 4

Date: 2 years ago

Review №157

Rating: 5

Date: 2 years ago

Review №158

Rating: 4

Convenient location and staff was friendly. Rooms were average for what appears to be an older property. Seemed relatively safe, and in walking distance to some restaurants and convenience store.

Date: 2 years ago

Review №159

Rating: 5

Spacious rooms, bar, great access to freeway.

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 5

Date: 2 years ago

Review №162

Rating: 5

Date: 2 years ago

Review №163

Rating: 4

One night stay. Too worn out for great review. Its me. Nice place

Date: 2 years ago

Review №164

Rating: 5

Excellent experience--great room, nice complimentary breakfasts, very helpful staff.

Date: 2 years ago

Review №165

Rating: 4

Date: 2 years ago

Review №166

Rating: 5

Went to a meeting there today

Date: 2 years ago

Review №167

Rating: 3

Great room with office area. Good wifi. My only issue was strange odor when I got back second night.

Date: 2 years ago

Review №168

Rating: 5

I loveeeed it here. Pros Very clean room nd lobby Smart TV Toilet and shower in different room/space (i have never seen such). Thermostat in room for self/easy adjustment Shower water pressure is good. Cons Breakfast is 7am to 9am on the dot The elevator is ugly, smells and makes squishy noise like it is about to stop. House keeping is every 3 days even if you need one b4 your 3rd night ( i came with my cleaning supplies including my bedsheets and bath towel) Just mini fridge and microwave no stove. No clock in room.

Date: 2 years ago

Review №169

Rating: 5

All good. Clean and comfortable room. Acceptable breakfast. Neat and well-kept facilities. Ok

Date: 2 years ago

Review №170

Rating: 5

Date: 2 years ago

Review №171

Rating: 5

The room looked and smelled very clean. The bed was very spacious and the layout was convenient for work.

Date: 2 years ago

Review №172

Rating: 5

Nice room. Neat space theme throughout the facility. Breakfast was terrific, but really crowded.

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 4

Good stay!! Just to improve a little bit on cleanning (coffe machine, bed, sofa)

Date: 2 years ago

Review №175

Rating: 5

I stay here Everytime I come to Houston. Best hotel around

Date: 2 years ago

Review №176

Rating: 2

Beds are horrible uncomfortable ( very worn), Pillows are lumpy and very uncomfortable. No rest for us lastnight. Food crumbs in 1/2 bath. Very disappointed considering this is a Marriott property.

Date: 2 years ago

Review №177

Rating: 5

Date: 2 years ago

Review №178

Rating: 4

Room was nice, rate was good value. Unfortunately post Covid the cleaning crew only comes in after the third day, which happened to be the day we checked out, so I cant comment on maid service. Breakfast was available for free downstairs in the morning but we missed it sleeping in our had plans to eat or with family so we didnt have the chance to try it. Bed was a little firmer than I prefer and the pillows were a little softer than I prefer but otherwise a good experience.

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

Attended Medicare plan seminar.

Date: 2 years ago

Review №181

Rating: 4

Very nice, clean hotel. Comfortable beds. My favorite feature was being able to set the ac white noise to never cycle off. My only gripe was they forgot to restock out toiletries, but it wouldnt keep me from coming back!

Date: 2 years ago

Review №182

Rating: 5

Very nice hotel and wonderful staff!

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 4

Date: 2 years ago

Review №185

Rating: 5

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 5

I loved the service, attention and quality Excellent

Date: 2 years ago

Review №188

Rating: 5

Nice and Comfortable Bed. Clean Room. Great Price with the Last Minute Deal.

Date: 3 years ago

Review №189

Rating: 4

The area around had a lots of hot rodders out Friday night until about 11pm. The hotel itself was clean and quiet after 10pm.

Date: 3 years ago

Review №190

Rating: 5

Date: 3 years ago

Review №191

Rating: 5

Here from San Antonio stayed in one similar in San Angelo great place with a in house bar. Great experience and service

Date: 3 years ago

Review №192

Rating: 5

Date: 3 years ago

Review №193

Rating: 5

Great place to stay, good breakfast and nice helpful staff.My family will gladly stay here on our return trip.Thanks for everything

Date: 3 years ago

Review №194

Rating: 5

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

Date: 3 years ago

Review №197

Rating: 5

My family and I enjoyed our stay at this hotel. It was very clean, courteous staff, and great location. The breakfast was great, has a pool, large flat screen tv which we were able to watch Netflix on, a microwave, mini fridge, and comfortable sofa. The best part was that the bath was in a separate area than the commode which is great when traveling with a family of 5. They both had a sink too. This hotel is located about 40 minutes from the beach. We will definitely be staying here again when we are in the area.

Date: 3 years ago

Review №198

Rating: 5

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 4

The rooms were very clean and nice. The lamp by the bed is perfect for shadow puppets . The pool stays open later, which is nice considering most hotels close them so early. One of the elevators were down for maintenance and the other was kinda sketchy, but they looked nice. The free breakfast wasnt worth it at all, so I recommend trying a breakfast place nearby instead. But its 30ish minutes from Schlitterbahn and like 10-15ish minutes from the Kemah Boardwalk.

Date: 3 years ago