Arby's

Review №1

Rating: 1

As you can see from the photo. I ordered 27 minutes ago and still don t have my food. How does this happen when my order is literally on the front screen for all employees to see.

Date: 7 hours ago

Review №2

Rating: 2

Clean restaurant with friendly staff For some reason in my gyro my veggies were cooked too..... Food : 2/5

Date: 2 days ago

Review №3

Rating: 5

Date: 3 days ago

Review №4

Rating: 1

The worst service here. If you do not check your bag they will leave stuff out. They then never answer the phone to ask if you can come back and get the missing item. I will be contacting Arbys and my bank for a charge back. Ridiculous as that was a 7$ item.

Date: 2 weeks ago

Review №5

Rating: 5

Date: 3 weeks ago

Review №6

Rating: 2

Forgot the au jus for my French dip then kept rejecting my calls to the store

Date: a month ago

Review №7

Rating: 1

Update: Came back. Guess I thought it might have been improved. A pound beef and cheddar the size of what used to be a regular roast beef bun wise. No way that s a pound of meet and no extra sauces like I asked for. They need to close this place it s relatively new but they have NEVER cared. The manager was very sweet to me, but also explain to me that a lot of what they order is not the same product anymore even though they order it the same. I ll probably won t go to Arby s in this market anymore because it s just not the same beef and cheddar cheese. Doesn t even taste the same. I just had a beef and cheddar Pound sandwich in Kentucky twice when I was home a couple couple months ago it was on the right size bun for a pound of meat It was supposed to be on the cheese didn t taste like somebody had taken a block of cheddar cheese and try to melt it on top of the roast beef they had to be piled so high on such a small bun Get your fist around it and cheese was funny taste. The sweet manager offered to make it right and I will take it up with her up on it, but it s just not the same product and the nut and the the same sandwich and the same taste anymore. Tune pretty bad sandwiches through drive-through today when I called to complain about the beef and cheddar she said they had just changed the cheddar so maybe the cheddar cheese was just bad I couldn t tell if the roast beef was old or the cheese was old or what was all put the sandwich just didn t taste right so I didn t finish it so I decided to eat my market fresh and said and that one wasn t fresh either the stores too new to be so crappy with food quality. I was excited when it was built but this is the third time I ve gotten bad food there

Date: a month ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 1

Date: a month ago

Review №10

Rating: 1

They was slow and still had us pulled waiting

Date: 2 months ago

Review №11

Rating: 4

Date: 2 months ago

Review №12

Rating: 1

Im sure they were just in the middle of a rush but it took an extra half an hour to get my food. I will be back though, hopefully it wont take as long as a sit down restaurant.

Date: 2 months ago

Review №13

Rating: 5

Date: 2 months ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 4

I was actually pleasantly surprised by this location. Prior to two months ago, I haven t been to Arby s in several years. I don t know what made me try it, but I decided to have it on my lunch break. The food was fresh, hot, and order was accurate. So good, in fact, I came back later in the week and had the same experience. Great job to the management staff. Only removed one star because another time, they were out of curly fries (the real reason most of us go to Arby s), but the cashier did not say anything about it until after I paid and got my order.

Date: 2 months ago

Review №16

Rating: 3

Date: 3 months ago

Review №17

Rating: 5

Date: 3 months ago

Review №18

Rating: 5

Ive loved Arbys since I was a kid and now the classic 5 for $5 came back and I had to get it. Granted I only ate two, this became two meals for me. If you love roast beef, Arbys is the place.

Date: 3 months ago

Review №19

Rating: 3

Date: 4 months ago

Review №20

Rating: 5

The cashier at the drive thru by the name of Paine was incredible. I wish I had his attitude all the time. I was having a horrible mental day and he was super patient with me while bounced around on my order. I got to the window and he could tell I wasn t having a good day and ended up giving me a hefty discount on my meal. Super great guy with a big heart! And the food was terrific! Thanks to the kitchen and Paine!

Date: 4 months ago

Review №21

Rating: 2

Date: 4 months ago

Review №22

Rating: 5

Food is always good.

Date: 4 months ago

Review №23

Rating: 5

Very clean restaurant. Ordered online in store and the meal came quickly. Loved the gyro meal. Friendly staff. Recommended.

Date: 4 months ago

Review №24

Rating: 5

Great meat selection, hot food

Date: 4 months ago

Review №25

Rating: 1

Do better. Order online, what we order isn t available, they can t refund us say to do it in the app, there is no option in the app. I order drinks in the app, they don t fill the drinks, just give us the cups and we do it ourselves. The employees have no idea what is going on or how to fill the order since we have several items unavailable. My husband has to instruct them what to do where is the manager? Be for real.

Date: 4 months ago

Review №26

Rating: 4

Date: 4 months ago

Review №27

Rating: 3

Date: 4 months ago

Review №28

Rating: 1

Come here 8:45, 5 cars in front, leave window, it s 9:23, still haven t gotten to the window. Seriously tho.

Date: 5 months ago

Review №29

Rating: 1

The staff were really nice. My meat was chewy and over cooked . ARBYS just not the same anymore sad

Date: 5 months ago

Review №30

Rating: 3

They forgot the cheddar in my beef and cheddar

Date: 5 months ago

Review №31

Rating: 3

Date: 5 months ago

Review №32

Rating: 1

Mike Sosa should conduct himself inna more professional manner and stop wasting our time with feedback calls when he has no fix for our issues. I get a lot if complaints about the app doesn t solve my issue. Take some responsibility for your company s shortcomings and maybe don t answer the phone like you re in the tub.

Date: 5 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 5

Date: 5 months ago

Review №35

Rating: 4

The Smokehouse Brisket has changed. Not only the cheese but it doesnt taste as good as it used too.

Date: 5 months ago

Review №36

Rating: 5

Date: 5 months ago

Review №37

Rating: 1

No wonder yall are doing a free sandwich month food is so bad you have to give it away Food was ordered at 9:19pm picked up 9:27pm was cold to the touch and stale like it was made hours if not days ago Food

Date: 5 months ago

Review №38

Rating: 4

Date: 6 months ago

Review №39

Rating: 3

Date: 6 months ago

Review №40

Rating: 5

Date: 6 months ago

Review №41

Rating: 1

I decided to visit because I really wanted to get a fish sandwich. When I arrived the drive thru line was pretty long. At first I thought about going in but decided to do the drive thru option instead. I waited in the line for about 15 minutes from the time I arrived until the time I received my food. A couple of cars left because of the excessive wait time ( I should have). I received my food only to wonder why my sandwich felt very light. I opened the wrapper and there was no fish on my bun. I went inside to let them know only to be brushed off by a male worker. There was a gentlemen also standing there waiting for food that was under the lamp for 10 minutes. I finally had someone come over and greet me. I asked for a refund because not only were my fries cold, I waited for 15 minutes plus another 5 and now my lunch break was completely over. I was told that it would be sent to the manager Charity. I wanted to express how angry I was over this whole experience. I will never visit this store again. I took a photo of my sandwich to show what my experience was like because I really couldnt believe that happened. If I could give it no stars I would!

Date: 6 months ago

Review №42

Rating: 3

Date: 6 months ago

Review №43

Rating: 1

This is the most worthless Arby s location over the years. I know what I m getting myself into when I order but never fails. Long long wait, horrible service. Today I got the beef n Swiss with sauce. They gave me a bun and tiny bit of meat. No sauce no cheese.

Date: 6 months ago

Review №44

Rating: 5

Ali helped emmensly when I messed up ordering on app. She is not only friendly but extremely efficient at what she does in every way. Also shout out too Leeann another great employee

Date: 6 months ago

Review №45

Rating: 2

I wish they can make their sandwiches like how it looks like in their comercials. Fish sandwich was just okay. Fish was dry and hard.

Date: 6 months ago

Review №46

Rating: 1

This is my 8th state Ive lived in and this Arbys is by far the worst Arbys Ive ever seen by a mile its unreal. Everytime Ive come here Ive immediately regretted the decision even as I went today I was worried as I pulled up because who knows what annoyance will occur this time, I can officially say this will be my last time ever going to this Arbys Ive been told everything here from sorry we cant take your order were only taking door dash orders to me ordering in the drive through and then being told to come inside and grab it thats assuming youre lucky enough to place the order and even then youll get your order back missing ingredients and when you ask oh hey you forgot this they hit you with the Ole oh were out then why on earth would you let me place the order to begin with or lets play the fun game of coming during the day and nobody helping you just a ghost town they should change their motto from we have the meats to we only serve disappointment and thats if we serve you at all God I only hope that one day Arbys pulls the plug on this location and somebody else buys this location. *I dont blame the workers Im sure theyre just as disappointed and understaffed.

Date: 7 months ago

Review №47

Rating: 4

Date: 7 months ago

Review №48

Rating: 4

Ok food.

Date: 7 months ago

Review №49

Rating: 1

Date: 7 months ago

Review №50

Rating: 5

Date: 7 months ago

Review №51

Rating: 5

Date: 7 months ago

Review №52

Rating: 1

Tried to get food at Arbys last night. Only two employees. Waited 20 minutes and couldnt even get acknowledged. Our first experience was really bad food and manager attitude. So gave them another chance. Got no service at all. Whose running this place?? They definitely need a corporate intervention.

Date: 7 months ago

Review №53

Rating: 5

Oh lets face it, we all love arbys! I get mine to go!

Date: 7 months ago

Review №54

Rating: 1

Spent money for food I could not eat and had to dispose of. It was a Ruben that was nasty soggy dripping from grease and meat was over cooked. Will never go back to this location. Arby should be ashamed of themselves

Date: 8 months ago

Review №55

Rating: 5

Drive thru messed up my order 3 times.

Date: 8 months ago

Review №56

Rating: 5

Date: 8 months ago

Review №57

Rating: 5

Date: 8 months ago

Review №58

Rating: 1

Missing food an person at drive thru was rude and during order got my order wrong an tried to say I told the wrong meal when I didnt an didnt try to make it right an wanted us to wait 10 minutes more for sandwich that was missing an wrong

Date: 8 months ago

Review №59

Rating: 2

Oh, Arbys, you used to be so awesome. Unfortunately, the food, service, and atmosphere, at least at this location, have declined to the point that I will not return. The staff seemed to be focused more on the drive-through customers than those at the counter. There were two counter customers, but we waited at least triple the time as the drive-through folks. The sandwiches were actually soggy, the fries were cold, and only a few were actually curly. The store was dark and smelly. The other couple who were served just before me were also complaining about what I posted above, and they were eating in, while I was taking my order to go, due to the long line of cars. That usually works, but didnt this time. I can only hope that the franchisee will fix things.

Date: 9 months ago

Review №60

Rating: 4

30 minute fast food. Typically only one person working, Nice enough service, but not remotely fast I cant understand that they stay in business

Date: 9 months ago

Review №61

Rating: 1

Went through the drive-thru to order something from my kids and us And the lady taking the order would only say anything else Even before I was done ordering could hear her yelling thru closed drive thru window did not give me my receipt and put 6 sandwiches 2 fries and arbys sauce in 1 yes one little bag that ripped as she handed it to us And just closed the window I can see why we originally thought it was closed when we pulled up Dont make my mistake dont waste your time or your money there until they get it fixed

Date: 9 months ago

Review №62

Rating: 5

Very nice staff Quick to serve Smiling faces Thanks

Date: 9 months ago

Review №63

Rating: 1

Went to Arbys tonight and very disappointed. For an $11 combo meal I expect to get enough roast beef to cover the bread. Not sure if this is shrinkflation or the workers not giving a flip.

Date: 9 months ago

Review №64

Rating: 4

Arbys is Arbys.

Date: 9 months ago

Review №65

Rating: 1

Went there last night around 7 to just grab dinner and were immediately told the credit card machine was down and cash was the only option. My husband then looked to see if there was an app that we could order thru and thankfully there was and we could also pay thru the app. He put our order in and waited a few minutes after the estimated pick up time for our order and when he went in to get it but it wasn t ready because they were out of the cheesy bacon burger. So my husband just recommended replacing it with a roast beef sandwich and everything started going for our family meal. My husband said the staff was pretty rude at first but ended up being polite after handing him our bag of food and it being 3 sandwiches short! Yes we should ve checked the food but the lady kept yelling for the food it make the order. They won t answer their phone but dang we need a little bit of a refund on missing food. Kid-friendliness: My 2 kids meals were just okay. Chicken was really over cooked and way too crispy for kids nuggets.

Date: 9 months ago

Review №66

Rating: 1

Took forever to take my order. Dont come to this place only 2 people working.

Date: 10 months ago

Review №67

Rating: 5

Date: 10 months ago

Review №68

Rating: 4

Excellent service. It blows me away how rude the customers are to your staff.

Date: 10 months ago

Review №69

Rating: 1

Cannot come back to this Arbys. It is very filthy and poorly managed. Our feet stuck to the floor as we walked (should have been our first clue), Ketchup and sauce station was disgusting, most of the tables were dirty, and the front door was missing the door handle. This was at lunch and theres no way it got this dirty this fast. That tells me they closed up the place the night before without properly cleaning.

Date: 10 months ago

Review №70

Rating: 1

Waited over 20 minutes inside for online order. Asked to cancel the order and refund. Was told they couldnt do it. No food no money. Spent extra 10 minutes trying to contact costumer service, I hope Ill get my money back... Food

Date: 10 months ago

Review №71

Rating: 1

Date: 10 months ago

Review №72

Rating: 4

Date: 11 months ago

Review №73

Rating: 1

Rudest Lady I ve ever seen working the drive through this evening she told me to go next door if I didn t like my 10 minute wait she should be fired she will ruin your business she gets a 0 from me

Date: 11 months ago

Review №74

Rating: 2

Had to repeat my order 3 times at drive-thru, received a total and again at the window I had to repeat my order. I was the only car in the drive thru and waited 37 min from my receipt time to receive food. Then I only received fries and chicken strips. The guy seemed inconvenienced when I asked where the French Dip was. Once I had everything, the fries were luke warm and chewy. Ended up throwing them away. The French Dip, this time, was mediocre and cold. Cheese wasnt even melted. Usually this is a good location, but Ill reconsider going there again or maybe a different location for a while. I know its fast food, but $20 wasted on this.

Date: 11 months ago

Review №75

Rating: 1

This store is disgusting! Nothing was wiped down. The bathroom was trashed. I should have taken some photos. It was that bad!!! Do not go to this Arby s. Someone who manages that branch needs to do a better job at running their store.

Date: 11 months ago

Review №76

Rating: 5

Food was good and fresh. The young guy working the drive thru had such a good attitude.

Date: 11 months ago

Review №77

Rating: 3

Date: 11 months ago

Review №78

Rating: 4

Clean restaurant and friendly staff. I ordered online for pickup. They currently have a deal where you can get French dip for 3 dollars and 1 dollar fries. The French dip sandwich is good but the au jus was not the best. Overall, I still like Arbys and will visit from time to time.

Date: 11 months ago

Review №79

Rating: 3

Date: 11 months ago

Review №80

Rating: 4

The food was hot, service was ok.

Date: 11 months ago

Review №81

Rating: 1

Thursday 2 pm Oct 12 slow service sloppy food making as well, fast Lady working but left a customer standing for 8 min before helping them and they were a customer through the drive through who was missing fries

Date: 11 months ago

Review №82

Rating: 5

Date: 11 months ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 4

Excellent gyros. Average roast beef.

Date: a year ago

Review №85

Rating: 3

Good fast food but it s delivered slow

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 4

Great food great service.

Date: a year ago

Review №88

Rating: 4

Very good fast food.

Date: a year ago

Review №89

Rating: 3

Date: a year ago

Review №90

Rating: 3

Slow service at the drive through, which might be because they are understaffed (seemed that way). Our order was missing curly fries, we drove back into the drive through and explained what we were missing, and they took care of it. Arby s has no veg options except for curly fries, jalapeño poppers and mozarella sticks. Curly fries were actually nice, everything else was OK. Wanted to try the fried snacks here anyway, so it s off the fast food list now.

Date: a year ago

Review №91

Rating: 1

Went through the drive-through to grab food. service was extremely slow. Probably waited 10 plus minutes for food in line. A car behind me and in front of me drove away as it was taking so long for food to come out. Although the person was nice, I probably would not go to this location again. Seemed very disorganized, and by the time I got my food, it was cold. Couldnt really enjoy the food I got either. The location was not that busy either.

Date: a year ago

Review №92

Rating: 5

Food was great. Made with the right portions of meat. Bagged in a neatly manner. Great service at the counter. Job well done.

Date: a year ago

Review №93

Rating: 2

Nice enough, but slow as all get out. Also, errors - wrong drink, forgot a sandwich. It was fixed with another 20+ minute wait in the drive thru, but its not worth coming here if youre on a time crunch. And check your bag and drinks!

Date: a year ago

Review №94

Rating: 5

The Reuben Sandwich is Amazing!!! A new favorite of mine Now I know where to go when I just have to have a Reuben Sandwich Nice with a little of of the horsey sauce

Date: a year ago

Review №95

Rating: 1

We just Went through drive through and waited 15 minutes at the window for our food. While waiting we saw the employee behind the counter drop a cup on the floor then pick it up and give it to the customer. Then after 15 minutes we got several bags of food. Thankfully, we checked to see if it was our order and we had been given ours and the two orders behind ours! The employees were so confused and when we were finally given our food, it was cold and obviously had been sitting waiting on all the other food to be cooked. I m Pretty sure the food I just handled with my bare hands was then given to the vehicles after us. Really gross!

Date: a year ago

Review №96

Rating: 1

Was given wrong sandwich. Does not answer phone.

Date: a year ago

Review №97

Rating: 1

Get a new Franchisee that cares . If you go at night time they either tell you they are closed or just dont answer the speaker

Date: a year ago

Review №98

Rating: 1

Wasnt busy, counted at least 4 people in kitchen, waited 5 minutes, no one acknowledged us in any way, not a look or a word of any kind, . Finally walked out. Unbelievable, will not go back.

Date: a year ago

Review №99

Rating: 1

Food was terrible, took a really long time to get order. Food was old and cold.

Date: a year ago

Review №100

Rating: 3

Service was slow (looked understaffed). The Arbys sauce dispenser had been filled with the 3 Pepper sauce as well.

Date: a year ago

Review №101

Rating: 1

The food was cold I waited in line for for cold food.then they had a attitude that I want my money back will never go there again.

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 3

Date: a year ago

Review №104

Rating: 2

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 5

Love Arbys! They had very good food and very good prices!!!!

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Tried the new steakburger, and it was delicious. Newer Arbys, very clean, nice staff.

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 3

Date: a year ago

Review №113

Rating: 5

Delicious roast beef sandwiches. Picked up order from drive through.

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 2

The new wagyu burger was good but nothing special. In particular, they gave me a reheated patty on mine. And on an unrelated issue, that AC was broken. Not very appealing in the middle of a Texas summer. Food

Date: a year ago

Review №118

Rating: 3

The service of the manager is lousy, Im sorry for the one who has been training for a long time, paranjna, I ordered, I lost more waiting than what I asked for

Date: a year ago

Review №119

Rating: 3

Took forever to order when you pulled up to the speaker. Food was ok....tasted like it was sitting for a bit

Date: a year ago

Review №120

Rating: 1

Dont eat here they will seriously give you food poisning. Why was the cheese in my mosteralla sticks yellow....gross! Avoid! Gotta go my stomach is already bubbling.

Date: a year ago

Review №121

Rating: 3

misleading advertising, you never receive what the photo shows

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 3

Food is alright. Fries werent hot. Lady asked which sauces we wanted then didnt put them in the bag. I walked inside to get the sauces and they treated me like I wasnt there. I said I just want my sauces yall forgot and they gave me lots so I didnt give a horrible score. There looked like only 2 people working so I get it but it wasnt even busy.

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 1

For the prime location this place is, this was thee worst Arbys Ive been to in Texas! First, the black guy that was on the mic for the drive thru greeted me with Go head instead of what Im sure is a customary welcome to Arbys.... (he said the same thing to the customer behind me as well). He needs to be fired asap! So I went inside to use the bathroom. It was barely noon and the bathroom was filthy and out of paper towels! And the over weight manager needs to be fired and immediately replaced right along with him! For 1. Her uniform shirt did not fit and her stomach was showing! Her attitude was nasty and unpleasant. Told her about the bathroom paper towel situation and she scoffed and said well take care of it. Then theres the food. The burger patty was warm at best for the fact I had to wait for big miss attitude to make it herself and the fries were old.. and again its barely noon and I was the only customer inside so it wasnt exactly busy. I dont know who owns this franchise but if they want it to make the money that location can, they better look into new and better employees! From the previous reviews, that the owner or whoever doesnt even give a damn about their establishment! They just post to add your comments to their website as if thats going to lead to some action?? As if mine and other posts before mine werent descriptive enough to take some action?!?! If you read this post, just find a diff Arbys to go to! Dont waste your time or money here!

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 1

This location is absolutely horrible. I placed a mobile order for lunch. My fries were fresh and really good. When I opened the wrapping for my chicken wrap, the wrap looked thrown together and the chicken was so hard I couldn t tear it and didn t even attempt to bite into it. I went back to get another one, the worker looked at me as if I was crazy, told me to Wait a minute and we ll make another . I went to the restroom and it was dirty and had bugs on the floor. As I went back to wait on my food, I looked at the food stations and the lobby are, it was if the floors hasn t been swept in months. I literally watched the man make my food and thought he fixed it. There was no apology, friendliness or anything. I m so glad I stayed calm because I was very frustrated the entire time and grossed out. I ll never be back to this location again.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 4

Food was great as always, the drive thru wait was quit long, 5 cars ahead of me and 17 minutes till i got my food.--- Second visit, burnt buns, asked for alot of arbys sauce and only received 2 packets for 3 sandwiches and a ton of horsey sauce that we did not ask for.

Date: a year ago

Review №131

Rating: 1

Date: a year ago

Review №132

Rating: 1

Came in at 5pm. There was nobody to take orders abs only 3 people working DURING EVENING RUSH???

Date: a year ago

Review №133

Rating: 1

Nonresponsive drive thru window at noon.

Date: a year ago

Review №134

Rating: 5

Service was great. Food was good and fresh two ladies working very well together. . Meme & lana.

Date: a year ago

Review №135

Rating: 5

I went thru the drive thru yesterday between 12pm and 2pm and the wonderful lady (didnt get her name)in the drive thru made a little to go cup for my pups. It was just a couple of curly fries and a tidbit of roast beef but it was so special. I will always come back to this location. Thank you for making me feel special.

Date: a year ago

Review №136

Rating: 1

My daughters chicken sandwich was not cooked all the way, she now refuses to eat chicken because of this experience. The employees response was that they cooked it for the proper amount of time, and they offered to make another sandwich. Obviously my daughter had lost her appetite at that point. No apology or anything, just basically tried to say they did nothing wrong

Date: a year ago

Review №137

Rating: 5

There were just two ladies working from what I could see, but the lady who took our order, who I believe her name is Heather, was very nice and was working hard! She always spoke in a very welcoming tone while taking orders and made the whole experience a good one.

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 2

This isnt a place you want to go if your looking for quality food. I know its fast food.... but food thats raw! Daughter puked after realizing her chicken sandwich wasnt cooked fully!! Plus their sweet tea was sour like it had been sitting out all day and they had hardly any soda and the soda they did have tasted like dirt! Never again!

Date: a year ago

Review №141

Rating: 1

Date: a year ago

Review №142

Rating: 1

Burnt bread, skimpy on the meat, cold fries, old frying oil

Date: a year ago

Review №143

Rating: 5

Food is hot and fresh. Fries are super crispy and tasty.

Date: a year ago

Review №144

Rating: 4

Fish sandwich, lent Friday not a bad sandwich at all

Date: a year ago

Review №145

Rating: 1

This place has gone way down hill over the past year

Date: a year ago

Review №146

Rating: 3

Date: a year ago

Review №147

Rating: 5

Fast And Great Food Come Here For My Lunch Hour And Im Always Treated Great

Date: a year ago

Review №148

Rating: 1

Ordered a fish sandwich, got a roast be with hot sauce on it. Park and went inside. It took 27 minutes to get the correct meal! Not to mention the 16 minutes I had to wait in the drive through line before. Worst costumer service ever. Im not sure of the guys name who works the window but he doesnt need to be working fast food.

Date: a year ago

Review №149

Rating: 5

Food was great. Had the regular roast beef sandwich with curly fries. Everything was fresh. Sandwich was put together nicely. Fries were hot & crisp. Cant wait to go again.

Date: a year ago

Review №150

Rating: 1

Thirty minute wait to pick up a delivery order.

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 4

Date: a year ago

Review №153

Rating: 1

Order an $8 sandwich and it hardly has any meat on it. This location is the worst! Love Arbys, but this location sucks!! Avoid!!

Date: a year ago

Review №154

Rating: 4

Date: a year ago

Review №155

Rating: 3

Date: a year ago

Review №156

Rating: 4

Date: a year ago

Review №157

Rating: 1

Ive been to this location more than 4 times for a fish sandwich. Guess what they never have until Saturday (I wasnt there on a Saturday). This isnt the crews fault.....whomever orders keep in mind its Lenten and some ppl dont eat meat.

Date: a year ago

Review №158

Rating: 1

This place needs help. First off the place is filthy. We ordered a Rueben and a Roast Beef. They both were not good and not the usual standards of Arbys. Very little meat and just lously. We wont be back.

Date: a year ago

Review №159

Rating: 1

They re always out of SOMETHING and they re rude. Have never had a good experience at this location.

Date: a year ago

Review №160

Rating: 5

Typical Arbys. The restaurant was clean, the staff was friendly. I would return to the location.

Date: a year ago

Review №161

Rating: 1

I stopped in the drive thru for a classic roast beef sandwich, med curly fries and a med coke to drink. When I finally got to the window (15 minutes later) the cashier tried to give me a double beef sandwich. I said no. So then I got an order ..a brisket sandwich, med curly fries and a Dr Pepper. I did not discover the wrong order until I got home. So very disappointed!

Date: a year ago

Review №162

Rating: 3

They didnt have Arbys sauce. Ruined my experience.

Date: a year ago

Review №163

Rating: 5

I had a very bad experience with the Arbys in Pflugerville so I was reluctant to even go here, but I like their sandwiches so I tried it. The staff was incredibly nice and generous with the food. I had such an amazing experience. The staff here definitely changed my mind about Arbys. Kid-friendliness: The lady helping me was so nice to my 2 kids it almost brought tears to my eyes.

Date: a year ago

Review №164

Rating: 1

Sat in drive thru for 20 minutes so far with no explanation as to why the food is not ready. 6pm on a Saturday. At least three employees in the store

Date: a year ago

Review №165

Rating: 5

Their Gyros are to die for. We will continue to die there monthly!

Date: a year ago

Review №166

Rating: 1

Terrible food. Around 3:00PM, I asked for a fresh beef n cheddar. I advised I didnt have a way to warm it up. The person said - okay. I got to the window and the order was ready. I confirmed, Is it fresh and hot? - Person said, Yes. Minutes later a took a bite, and... wait for it... Almost cold to the touch. I called the store to complain. It just rang, and rang - no one answered.

Date: a year ago

Review №167

Rating: 1

Horrible, just very poor service. I don t recommend this place at all.

Date: a year ago

Review №168

Rating: 1

Always out of everything! Fried foods taste like old/burnt grease. Line always long in drive thru. Also app doesnt tell you that all the food you ordered is sold out so you have to wait in the forever long line just to find out! What a waist of time! Not going back here!

Date: a year ago

Review №169

Rating: 1

Terrible service. Wrong food and missing food. Rude drive through service. No regard for the customer at all.

Date: a year ago

Review №170

Rating: 1

This dude looking and acting like hes on drugs offers me a cup of cheese when I asked him why my beef and cheddar sandwiches didnt have any cheddar. He also gave us curly fries when I was loud and clear she wants crinkle Ok and finally, the double part of my double beef and cheddar He says we like to keep our meat reaaaaally thin holding up his two fingers. Not cool bro

Date: a year ago

Review №171

Rating: 4

The store was short staffed and busy, but they were working hard getting orders filled.

Date: a year ago

Review №172

Rating: 5

The food was very delicious and the customer service was amazing!

Date: a year ago

Review №173

Rating: 1

So many bad reviews on here and I fully agree. Staff is incompetent. Service is extremely slow even when very few customers (if any) are there. Food was cold and the roast beef was cut into super thick chunks. 2nd time in a row Ive had a bad experience here. To make matters worse. I called the complaints line and they offered some meal replacement cards OR money back but not both. I now have to go back to this location just to get my money back which involves another trip. Its more of a hassle to fix the issue then its worth. I know mistakes happen and thats fine but dont make the customer jump through hoops just to get correct a mistake. Update: Received a call from DM Charity and she was very courteous and offered to send the meal replacement cards to me. I have still yet to receive my money back or the meal replacement cards!!!

Date: a year ago

Review №174

Rating: 4

Great location Parking: Good spot Food : 5/5 |

Date: a year ago

Review №175

Rating: 5

I love Arbys.

Date: a year ago

Review №176

Rating: 1

I visited the store around 7 pm, the store drive thru, and parking lot was dark. It was hard to tell if the store was opened. I also noticed the main door was half opened and there was no one at the cash register. There were no employees to be seen at the store and no customers were sitting in the restaurant. There were no cars in the parking lot either. I did finally see someone at the drive thru window, but by then I was already second doubting myself if I should place my order.

Date: a year ago

Review №177

Rating: 5

Great food, decent price. Ill keep going here.

Date: a year ago

Review №178

Rating: 2

We were the only ones inside the Arbys and the service

Date: a year ago

Review №179

Rating: 1

Rude staff , slow service

Date: a year ago

Review №180

Rating: 1

The ENTIRE kitchen was cussing and complaining about orders, I got the wrong food ..it was a VERY poor experience. I also wound up with a plastic wrapper wrapped up in my burger wrap. Safe to say you do not want to eat here.

Date: a year ago

Review №181

Rating: 1

Instead of copy pasting how sorry you are when people have a poor experience, maybe you should fix the poor attitude your employees have. Unless you encourage the entire shift taking a smoke break together at the drive through speaker just so I get to experience the worst second hand smoke possible. And I highly doubt they re washing their hands after scurrying back inside to take our order. They also didn t seem happy about their on-the-clock smoke break getting interrupted. Won t be surprised to see this place closed down in a year or less.

Date: a year ago

Review №182

Rating: 1

Our order is never correct and my need was burnt.... We are done with this Arbys! We might try a different one but not any time soon... So very disappointed with the service.

Date: a year ago

Review №183

Rating: 5

The Diablo chicken sandwich is the real deal!

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 1

My entire order was wrong. Fries tasted a week old. Chicken sandwiches were over cooked. Roast beef sandwiches were disgusting. When I went back to drive-thru window the lady was extremely disrespectful and combative. I will never come back to this location.....

Date: a year ago

Review №186

Rating: 4

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

The wagyu hamburger is yummy & so very healthy for you!! I cant believe the price.

Date: a year ago

Review №189

Rating: 1

Next time youre thinking Arbys, dont.

Date: a year ago

Review №190

Rating: 1

They gave me burnt fries out of hate.

Date: a year ago

Review №191

Rating: 3

Date: a year ago

Review №192

Rating: 3

Date: a year ago

Review №193

Rating: 1

As soon as I drove up at the order kiosk I was told that they were not taking debit cards and could only take cash. Not a problem. I had cash. But my problem was I ordered the French dip sandwich. Do you think the person taking my order bothered to tell me they were out of the au juice???? No she did not. And what is a French dip sandwich if you dont have anything to dip it into? Very very disappointed and their lights were not on. I guess they didnt want no business and thats why they told me they could only take cash figuring that like most people all I had was a debit card with me Their reply???? The customer service link doesnt open!!! What a joke! Who owns this franchise location???

Date: a year ago

Review №194

Rating: 4

The food was good and the service was fast and friendly

Date: a year ago

Review №195

Rating: 1

So why are your doors locked and store closed at 325pm?

Date: a year ago

Review №196

Rating: 1

This location is extremely poorly ran. Everything from closing 30 min to an hour earlier than hours posted, to running out of items, machines being broken, or rude staff, and if you finally do catch them during open hours, and all items/machines working, they take 10-15 min for for your order, despite being 1 of 2 people in line,only for food to be cold, and/ or items missing. Save yourself the time and go to another Arbys.

Date: a year ago

Review №197

Rating: 1

Beef and cheddar

Date: a year ago

Review №198

Rating: 4

Date: a year ago

Review №199

Rating: 5

Clearly short handed this day but very friendly service. The new Diablo roast beef and loaded fries was good and spicy, I wish they had the chicken tho cause i think it wouldve been better. Ill be back for sure

Date: a year ago

Review №200

Rating: 3

Date: a year ago