TheKey

892 Steger Towne Dr, Rockwall, TX 75032, United States

TheKey

About the Company

rating: 4.9

For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.

Categories

  • Home health care service
  • Aged care

Contact Information

Phone: +1 972-430-4052

Website: https://thekey.com/rockwall?utm_source=gmb&utm_medium=Yext

Address: 892 Steger Towne Dr, Rockwall, TX 75032, United States

Working hours

Photos

Reviews

Review №1

Rating: 5

I work as a caregiver for the keys in Rockwall Texas, they re an excellent company to work for. Chloe & Kim have always been there for me if I had any questions and needed help. I would recommend the company to a friend. Thank you Judy do you know

Date: a year ago

Review №2

Rating: 5

Home care assistance has helped us for 6 years. First as home care and recently as The Key. Kim and Chloe are true professionals and extremely compassionate. The caregivers have been wonderful. The attention to detail and customer focus has been excellent. They treat my mom as if she was their mom literally. The management team is excellent and always available to talk and provide insight. Very adaptable and personal. If we ever need support again Id reach out to the team without hesitation.

Date: a year ago

Review №3

Rating: 5

Date: 2 years ago

Review №4

Rating: 5

There were several different home care aides who assisted my mother in our home while we were out of the country on vacation. We had a family member staying with her while we were gone too. The home care aides provided personal care as well as companionship. We have also used Home Care Assistants on a part time basis to allow to be away from the home for appointments and activities. They have always been able to provide someone to help and try to have the same provider each time when possible.

Date: 3 years ago

Review №5

Rating: 5

Date: 3 years ago

Review №6

Rating: 5

Steven and his team are rock stars. I struggled to find caregivers that my grandmother connected with until they met Steve and his team. Could not have asked for a better team. They were awesome!!

Date: 3 years ago

Review №7

Rating: 5

My father is 98 years old and is getting incredibly good care from Home Care Assistance of Rockwall. They have always been there for him even at short notice. If you have a loved one that needs special attention consider Home Care Assistance of Rockwall. They are a blessing.

Date: 3 years ago

Review №8

Rating: 5

Steve, Kim, and the entire team are amazing to work with! They truly care about their clients and go above and beyond when it comes to the care they provide! Highly recommend Home Care Assistance of Rockwall!!!

Date: 4 years ago

Review №9

Rating: 5

Very pleased with all personnel.

Date: 4 years ago

Review №10

Rating: 5

Date: 4 years ago

Review №11

Rating: 5

Excellent service if your are looking for trustworthy service for your loved one. I worked with Steve Hanson, the owner, years ago at Tom Thumb. I cannot think of anyone other than myself that I would trust more with my mother. Excellent communication and adaptability to fluid situations.

Date: 4 years ago

Review №12

Rating: 5

Love my moms caretaker! Always prompt, always patient, friendly and compassionate with mom. Washes moms clothes and linens, sometimes daily when needed. Makes meals and washes dishes. I never have to worry about leaving mom in the morning.

Date: 4 years ago

Review №13

Rating: 5

A very caring company. Focused on quality Senior Care that works for the whole family. They tailor a program that fits the individual need.

Date: 4 years ago

Review №14

Rating: 5

Steve Hanson and his team at Home Care Assistance Rockwall do amazing work. They provide care, companionship, and piece of mind for your senior loved ones when you arent able to be there. Something as simple as running errands or a doctors appointment can make such a difference in your loved ones life and such a big help when you are busy with work and everyday life it can be hard to do it all. They provide such an incredible service as caregivers there is no one I would trust more.

Date: 4 years ago

Review №15

Rating: 4

Hey guys. We were very pleased with the service while it was required and would not hesitate to call on you again should the need arise. We appreciated the quick response and meeting with the folks right away. Your technician did a good job adapting to our needs and caring for mom and dad while he was incapacitated.

Date: 4 years ago

Review №16

Rating: 5

My family and I have worked with Steve and his staff for over two years caring for my Mom and they have always worked hard accommodating our schedules and a very long shift 7 days a week. I have recommended them to others and will continue to do so.

Date: 4 years ago

Review №17

Rating: 5

Steve and his staff give you the best attention to detail for your family. You dont have to worry about who is taking care of them. All of them are trained to handle any situation.

Date: 5 years ago

Review №18

Rating: 5

Professional, diligent, punctual and caring. Your loved one will receive the care and love that they deserve.

Date: 5 years ago

Review №19

Rating: 5

Steve and his staff always went above and beyond in caring for my parents. They were very understanding of our situation, very responsive if we had questions or concerns and truly care about the families they work with. I cant recommend them enough.

Date: 5 years ago

Review №20

Rating: 5

HCA provides the best home care in the area, they have integrity, compassion, understanding and love for each of their clients and their families as well as their Caregivers. The owner Steve has a true heart to help the elderly and does all he can to provide the service they request as well as find the best resources to accommodate their needs.

Date: 5 years ago

Review №21

Rating: 5

Date: 5 years ago

Review №22

Rating: 5

HCA was very helpful with my mother who has moderate stage Alzheimers. All of the assistants were kind, caring, competent and dependable. The office is very organized and professional and always answered or returned my calls. My mother is now in memory care but I would definitely use HCA again and recommend to someone else.

Date: 5 years ago

Review №23

Rating: 4

I used Home Care Assistance for my husband. Steve and the others worked with me in getting good help for my husband. Steve also worked with me to get my long term care in place. If you need help I would definitely recommend them.

Date: 5 years ago

Review №24

Rating: 5

They were loving, kind and prompt. Very concerned with providing what my Mom needed. Delightful to work with.

Date: 5 years ago

Review №25

Rating: 5

Date: 6 years ago

Review №26

Rating: 5

Date: 6 years ago

Review №27

Rating: 5

Date: 6 years ago

Review №28

Rating: 5

Date: 6 years ago

Review №29

Rating: 5

Everyone from Home Care Assistance has been truly caring and sincerely supportive during the last days of my dear wifes life in hospice care here at home, they helped in great part to make it possible for me to get through these impossibly hard times, I couldnt have made it without them. Thank you all.

Date: 6 years ago

Review №30

Rating: 5

Date: 6 years ago

Review №31

Rating: 4

These folks are on the ball and step up to the plate on their clients behalf in the most stressful situations. They can be counted on as a source of normalcy in this crazy world proven time and again. Thank God there are people like them who care and not just babysit.

Date: 6 years ago

Review №32

Rating: 5

Great caring company. Cannot say anything negative about my experience with Home Care Assistance. My dad is not always the easiest person to get along with and Brydon (sp) does an amazing job with him. Impressed from day one with the entire company.

Date: 6 years ago

Review №33

Rating: 5

HCA was a Godsend for us after my mother s stroke and fall. The attendants were both caring and professional. And, everyone was very accommodating to our fluctuating scheduling needs. Don t know what we would have done without them.

Date: 6 years ago

Review №34

Rating: 5

We have referred clients to Home Care Assistance of Rockwall and they are always satisfied! Home Care Assistance has a 97% customer satisfaction rating across the network.

Date: 7 years ago

Review №35

Rating: 5

The caregivers at Home Care Assistance Rockwall do a great job caring for my grandmother! She was reluctant to have help, she felt like asking for help was a sign that she was older and weaker. Having a caregiver there for her to help with housework, as well as keep her company when family cant be around is a great blessing!

Date: 7 years ago

Review №36

Rating: 4

Date: 7 years ago

Review №37

Rating: 5

Steve and his team are amazing! I am so excited to be working with them and their amazing caregivers. Your commitment is above and beyond anything I would have expected. Thank you for all that you do!

Date: 7 years ago

Review №38

Rating: 5

The home care assistance of Rockwall is a warm inviting place with great people working there. The owner Steve Hanson really made it a goal to help people get the care they need, and he does just that. Stop in and see for yourself!

Date: 8 years ago