Freddy's Frozen Custard & Steakburgers

4637 East Sam Houston Pkwy S, Pasadena, TX 77505, United States

Freddy's Frozen Custard & Steakburgers

About the Company

rating: 4.3

If you are searching for "restaurants near me," you are likely to find one of the best hamburger restaurants in Pasadena, TX! Freddy's Frozen Custard & Steakburgers is more than your traditional American hamburger restaurant. After your delicious dinner, make sure and try the freshly churned creamy desserts. The frozen custard desserts are richer, denser and creamier than ice cream and frozen yogurt. Freddy's is often voted best ice cream, best burger and best fries in Wichita and other locations. Make sure and let us know how our fast and cooked to order food stands up against other Pasadena restaurants.

Categories

  • Fast food restaurant

Contact Information

Phone: +1 281-998-0001

Website: https://www.freddys.com/?utm_source=google&utm_medium=yext

Address: 4637 East Sam Houston Pkwy S, Pasadena, TX 77505, United States

Working hours
  • Sunday: 10:30 AM–10 PM
  • Monday: 10:30 AM–10 PM
  • Tuesday: 10:30 AM–10 PM
  • Wednesday: 10:30 AM–10 PM
  • Thursday: 10:30 AM–10 PM
  • Friday: 10:30 AM–11 PM
  • Saturday: 10:30 AM–11 PM

Photos

Reviews

Review №1

Rating: 4

Truly this place has great, reasonably-priced food. What is off-putting is to see that nearly everything appears as if it needed a good sanitizing & wipe down. I almost declined to dine there when I saw the custard machine. Regardless of anything, all aspects of your front should look clean. Especially given how much of the staff was standing around, seemingly shooting the ish. I would recommend if the custard machine remains visible that its wiped down and remains semi-clean. Ensure tables and trash repositories are cleared. Perhaps a rush came before me? That noted, outside of aesthetics, the food was served hot. It was delish!!! The Carmel Apple shake was soooo good, as it was a sugar splurge day, it almost wiped out the questionable cleanliness. Maybe it was a just that visit, my first, which was off?

Date: 3 days ago

Review №2

Rating: 5

Joshua and the team that worked at night was amazing . Very kind and attentive

Date: a week ago

Review №3

Rating: 5

Burgers were good, service was good, a chain I would come back to.

Date: 2 weeks ago

Review №4

Rating: 5

Good was amazing & the employees were very nice!

Date: 2 weeks ago

Review №5

Rating: 5

good food great prices

Date: 2 weeks ago

Review №6

Rating: 5

Hot an fresh !!! Fast service!!!

Date: 2 weeks ago

Review №7

Rating: 4

The food is good I love potato tots

Date: 3 weeks ago

Review №8

Rating: 5

Clean and friendly

Date: 3 weeks ago

Review №9

Rating: 3

Had some frozen custard and a kids meal cheeseburger, the custard was very good. The cheeseburger was avarge the French fries were excellent. My meal was hot and fresh, good customer service.

Date: 3 weeks ago

Review №10

Rating: 5

Frys are perfec and bacon and cheese burger was deli

Date: a month ago

Review №11

Rating: 1

I paid 10 dollars and when I got my burger I was like, where is the meat????? I rather whataburguer

Date: a month ago

Review №12

Rating: 5

Have tried this place twice and the food has been fresh. I also enjoy the custard

Date: a month ago

Review №13

Rating: 1

Placed a mobile order. Didn t get any sauces, utensils, or napkins. Waited at the window for five minutes and the kid just stood there staring at me.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 1

Disappointment of the place, very dirty, the entire place floors, tables and seats all stained with soft drinks, we couldnt sit down, we had to clean ourselves to be able to eat the burger apart too much fat, the taste horrible, bad to explain eating there

Date: a month ago

Review №16

Rating: 3

We went to get our order and everything came out good but they forgot our ice creams and we waiting for a min by the drive thru and they told that was it and they are about to close

Date: a month ago

Review №17

Rating: 1

Got the chicken club sandwich grilled with bacon to go. They forgot the bacon and the chicken was so salty. Tried to call them but the phone automatically hangs up no dial tone at all tried calling it on another phone same thing.

Date: a month ago

Review №18

Rating: 5

Date: a month ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 3

Date: 2 months ago

Review №21

Rating: 5

Drive thru

Date: 2 months ago

Review №22

Rating: 4

I enjoyed the food a lot the place is clean the people making the food and serving do their job good and right yum will come again

Date: 2 months ago

Review №23

Rating: 5

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 5

Date: 2 months ago

Review №26

Rating: 5

Burgers are good, and they sell custard style soft serve.

Date: 2 months ago

Review №27

Rating: 5

Fast drive thru service food was great

Date: 2 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 5

It was amazing the service was so nice. Would recommend. Avril was so nice through the drive thru!

Date: 4 months ago

Review №30

Rating: 4

Had some issues with allergens. My goid was fine, but mustard packets were handed over by someone who had onions of his gloves, so we didnt get to stay long.

Date: 4 months ago

Review №31

Rating: 5

Its ran by kids. Enough said.

Date: 4 months ago

Review №32

Rating: 3

My honest review: I have nothing against this place, but honestly. I have had better burgers and a number of other places. The custard is also not really up to my expectations, especially for the price. The service is so-so. They got my order wrong, but I just let it go. My recommendation is if you want to eat here. Make sure they hear the order correctly.

Date: 4 months ago

Review №33

Rating: 1

We yesterday the building was dirty. All tables was dirty. The floor was so sticky. My husband ordered a combo it wasnt what he ordered and he didnt get his fries. When I took back to the counter to ask about the fries he got them they were old fries.

Date: 4 months ago

Review №34

Rating: 5

Date: 4 months ago

Review №35

Rating: 5

Eat here w few times but those few times made me feel like a kid again and I loved them way they have the place so claming

Date: 4 months ago

Review №36

Rating: 5

Best steak burgers around!!! Service was excellent!

Date: 4 months ago

Review №37

Rating: 5

Love it

Date: 5 months ago

Review №38

Rating: 5

Date: 5 months ago

Review №39

Rating: 5

Date: 5 months ago

Review №40

Rating: 5

Great food and service! Just a little much on the amount of mustard added to the burgers!

Date: 5 months ago

Review №41

Rating: 4

Went through the drive-through one late night. Food was hot and fresh. Customer service was decent. Will go back to try other items on the menu

Date: 5 months ago

Review №42

Rating: 4

Really need a mop and a broom.

Date: 6 months ago

Review №43

Rating: 5

Cant go wrong with Freddys...

Date: 6 months ago

Review №44

Rating: 4

Burger was delicious and tasty. Fries were so thin, I didnt like them. Food

Date: 6 months ago

Review №45

Rating: 4

Date: 6 months ago

Review №46

Rating: 5

Date: 6 months ago

Review №47

Rating: 1

Rude workers and sub par food. I love Freddys in DFW and Terrell but this was poor experience. Was told I didnt know how to order. And twice came out wrong. Also, sweet tea contains sugar, unsweetened does not.

Date: 7 months ago

Review №48

Rating: 2

The food was decent, but I couldnt enjoy it because the place was so dirty. From fingerprints on glass, fixtures, seats, and tables to black growth on the ice dispenser, to old dried ketchup on the dispenser and countless other things. Every table was sticky and I didnt let my children touch anything while we were there. I will not return.

Date: 7 months ago

Review №49

Rating: 5

Freddys has absolutely the best fries on the market. Burgers are very good too. And their concrete is fantastic! Vegetarian options: If you want vegetarian options go somewhere else! Wheelchair accessibility: This is in Texas. Of course there is handicap parking and access.

Date: 7 months ago

Review №50

Rating: 4

Date: 7 months ago

Review №51

Rating: 5

Kid-friendliness: My grandsons love this place... my first time there... was in awe it was so good... Food

Date: 7 months ago

Review №52

Rating: 5

First time trying this place out the burgers are really good and service as well

Date: 7 months ago

Review №53

Rating: 5

A little pricey but worth it!

Date: 8 months ago

Review №54

Rating: 5

Date: 8 months ago

Review №55

Rating: 5

LOVE the food. I never can understand the mumbling at the drive thru. I just have to guess at what they are saying, but the food is GREAT! HIGHLY recommend the double bacon combo. Be sure to get the fries sauce - either sauce is AMAZING!

Date: 8 months ago

Review №56

Rating: 5

Delicious cheeseburger #1 combo! I don t care for their fries, at all, but you can easily substitute onion rings and they are delicious.

Date: 8 months ago

Review №57

Rating: 5

Date: 8 months ago

Review №58

Rating: 3

French fries suck

Date: 8 months ago

Review №59

Rating: 1

Date: 8 months ago

Review №60

Rating: 5

Date: 8 months ago

Review №61

Rating: 5

Date: 8 months ago

Review №62

Rating: 5

Date: 8 months ago

Review №63

Rating: 5

Date: 8 months ago

Review №64

Rating: 5

Custard is very good

Date: 9 months ago

Review №65

Rating: 5

My favorite burger right now, I like pretty plain burgers. These are the best, similar to Shake Shack Thee fries are always how, very thin almost shoestring Food

Date: 9 months ago

Review №66

Rating: 5

I dont eat out a lot, but this is one of my favorite burger places. Good patties, fresh crisp veggies and the shoestring fries are always great. And the creamy frozen custard is a nice treat to end the meal.

Date: 9 months ago

Review №67

Rating: 5

Date: 9 months ago

Review №68

Rating: 5

Date: 9 months ago

Review №69

Rating: 3

Food is always on point. However, the place was filthy. Every single table was greasy and dirty, floors had dirty napkins everywhere, over by the drink dispenser the floor was flooded with water. When I asked the employees, that were literally just lolly gagging and talking amongst one another, to clean a table for me one of them complained about having to clean so i sarcastically asked if I needed to clean it myself and the air head actually tried to hand me the rag. Manager acknowledged how filthy the place was and still did nothing.

Date: 9 months ago

Review №70

Rating: 5

Great burgers! First time going and Really enjoyed the food. What more ya want from fast food?

Date: 10 months ago

Review №71

Rating: 4

Date: 10 months ago

Review №72

Rating: 5

Date: 10 months ago

Review №73

Rating: 1

Date: 10 months ago

Review №74

Rating: 5

Date: 10 months ago

Review №75

Rating: 5

Date: 10 months ago

Review №76

Rating: 1

I came here to enjoy food with my family only to find hair in my daughters food, not only in her food but in my sons food as well. I was disgusted, definitely do not recommend anyone coming to this location.

Date: 10 months ago

Review №77

Rating: 5

Date: 10 months ago

Review №78

Rating: 5

Only been thru drive-thru. I always get the patty melt $10, super delicious LOVE the thin cut fries 2nd choice start whataburger. Food : 5/5

Date: 10 months ago

Review №79

Rating: 3

Cheap food. You gain weight looking at the cheese products in foil bags in the prep area, getting pumped onto fried stuff. Under-staffed and dirty dining area. Burgers meat is paper thin.

Date: 10 months ago

Review №80

Rating: 3

Service and cleanliness was not the greatest during lunch time. Could have been better.

Date: 10 months ago

Review №81

Rating: 5

Drove thru on a friday night. Fast service, delicious cheeseburger and shake! There was also a car show in the parking lot beside, very cool!!

Date: 11 months ago

Review №82

Rating: 5

Ive came here a handful of times and never had one bad experience. Super cool place to take friends and family. Just be aware the place is pretty cold at all times from the AC so bring your sweaters. Its always clean, the food is good, the desserts are even better. Try out their Signature Turtle Sundae. Best. Dessert. Ever! Always remember to get your fry sauce! Goes with any fries or burger of your choice. It hits the spot everytime. Thanks to the entire staff for always being on top of their grind and doing everything to serve your customers in a timely matter. Yall definitely have excellent service everytime. Kid-friendliness: Lots of booths and bright red colors for your kids to sit at and get distracted. Many options when it comes to desserts, Id definitely bring my kiddos here.

Date: 11 months ago

Review №83

Rating: 5

Date: 11 months ago

Review №84

Rating: 4

Date: 11 months ago

Review №85

Rating: 4

The service was fast and friendly. The food was good.

Date: 11 months ago

Review №86

Rating: 5

Date: 11 months ago

Review №87

Rating: 5

Awesome service

Date: 11 months ago

Review №88

Rating: 4

Date: 11 months ago

Review №89

Rating: 5

Date: 11 months ago

Review №90

Rating: 4

Date: 11 months ago

Review №91

Rating: 4

Steak Grilled cheese.

Date: 11 months ago

Review №92

Rating: 3

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 5

My first time and I absolutely loved it! Fresh food and omg for a fry lover eeeeeek! Greated by such a friendly environment. Everyone was very nice.Great job!

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 4

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 5

Date: a year ago

Review №99

Rating: 5

Great food, great staff, very welcoming, overall outstanding Kid-friendliness: Staff is very professional and kind with children Food : 5/5 |

Date: a year ago

Review №100

Rating: 5

thank yiu. silence child

Date: a year ago

Review №101

Rating: 5

Great food and the best custard ice cream. Very nice dining area.

Date: a year ago

Review №102

Rating: 4

Date: a year ago

Review №103

Rating: 3

Usually, I dont have any issues at this location and would rate it at 4-5 stars. This weekend I made a online order for my family to pickup and it was ready when I got there. However, my order was slightly messed up. I asked for unaweet tea and was given sweet tea. I ordered the jalapeño pepper jack double with lettuce and tomato, and they forgot to put the jalapeños. Finally, everybodys fries were rather soggy, which is odd because their fries are usually very crisp because of their shoestring style. Hopefully, it was just a bad day, but hope next time they pay more attention to the orders.

Date: a year ago

Review №104

Rating: 1

The food wasnt hot , the resteraunt use to be good , the kids that work there scratch their hrads , wipe their noses then want to handle your food i just through my foodaway and ent to another place to eat, you guysneed older people working instead of all these kids

Date: a year ago

Review №105

Rating: 3

The food is good for a fast food place when its made correctly. They seem to have a high turn over of employees and there seems to be little training for new employees. I like to order some extra stuff on my burger and many times the sandwich is made incorrectly. I order chili-cheese fries on every visit and almost never am given a fork. Im tempted to ask the employee how they eat chili-cheese fries... I say no onions on the fries yet theres onions on there from time to time. Anyways, check your order before you leave.

Date: a year ago

Review №106

Rating: 1

don t get custard through the drive through cause they will always give it to you first while you wait another 10 minutes for your food just watching it melt in your hands

Date: a year ago

Review №107

Rating: 4

Tasty malts, very friendly staff. The fries are weird though, could be thicker.

Date: a year ago

Review №108

Rating: 5

Best steak burger in the area. The quality of the ingredients is noticeable & appreciated. This is the first restaurant & location that my 8 yr old son ate his whole meal, including my onion rings...that was approximately 2 yrs ago. Its our favorite Daddy/ Son place for a satisfying meal. We havent visited near enough though recently because of trying times but we will see you again soon.

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Best food!

Date: a year ago

Review №112

Rating: 5

Surprisingly good burgers and fries! Service was quick and friendly. Nice 1950s diner decor and environment. Will definitely return!

Date: a year ago

Review №113

Rating: 5

First time and it was so delish! I got the jalapeño double burger that comes with onion rings and my boys got the chicken tender baskets. Then we had the small ice creams in a cup and they were a good size and very yummy!

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

I thought this was Freddy fazbears pizza place but I was not disappointed staff is nice

Date: a year ago

Review №116

Rating: 4

Super friendly staff, always clean, great and selection of ice cream

Date: a year ago

Review №117

Rating: 5

10/10- fresh meat , slim fries , fire fry sauce; staff is always nice. Gives fashioned diner vibes.

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 2

Yum¿¿ who doesnt love melted ice cream???? I wouldnt touch the food with a ten foot pole!!! We just go here for the melted ice cream.

Date: a year ago

Review №120

Rating: 5

This is my new favorite spot for chili dogs. They also make an incredible chicken sandwich that you must try. The Oreo shake is also a five out of five I mean they can t do no wrong. They are absolutely spot on with the service, the food and quality. You won t be disappointed. I highly recommend this place it is a five out of five every time and I ll be back again.

Date: a year ago

Review №121

Rating: 4

Great

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 4

Ice cream was melted but overall great food

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 4

My family and I came for lunch at this location,food was excellent, so was the atmosphere. Girl who took our order was not very friendly and it seemed like she was a inpatient with us.

Date: a year ago

Review №129

Rating: 5

App sent order to wrong location (99% sure it wasnt user error) and staff took care of it for me. Great experience and custard.

Date: a year ago

Review №130

Rating: 3

Date: a year ago

Review №131

Rating: 5

Always gets my food order right. Great hotdog!

Date: a year ago

Review №132

Rating: 5

Great place to grab a sweet treat!

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Delicious!!

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

Food was hot and fresh. It actually looked just like the picture. The customer service was immaculate.

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

Food served hot and fresh

Date: a year ago

Review №141

Rating: 4

Date: a year ago

Review №142

Rating: 4

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 5

The food is consistent good and the service is always pleasant.

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Best fries ever

Date: a year ago

Review №147

Rating: 5

Best burgers Ive found in Houston.

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 5

Always consistently good.

Date: a year ago

Review №150

Rating: 5

Last week we went to our normal Freddys location in Pasadena. It was another pleasant visit as usual with the awesome food that we are accustom to getting there! If you have never tried Freddys you are missing out

Date: a year ago

Review №151

Rating: 1

Date: a year ago

Review №152

Rating: 3

Date: a year ago

Review №153

Rating: 5

Like the food. The people are . Theyre chocolate shakes...yummy!

Date: a year ago

Review №154

Rating: 4

Might be a chain but good quality ingredients and a super friendly staff.

Date: a year ago

Review №155

Rating: 3

Overall the food is tasty, fries are very small and thin. Service is ok, but they don t quite understand all orders. Nice that you can use Apple Pay. Kid-friendliness: Cozy atmosphere with photos to keep kids interested

Date: a year ago

Review №156

Rating: 5

Roel was very professional in his job performance in helping me with my issue! The food was great and very delicious!!! Thank you Roel for all your help and kindness!

Date: a year ago

Review №157

Rating: 4

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

FRENCH FRIES

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 5

I like the burgers and the custards.

Date: a year ago

Review №162

Rating: 5

Grilled chicken was surprisingly good, most places do not have a good grilled chicken sandwich , burger and fries were fresh and hot and very tasty

Date: a year ago

Review №163

Rating: 4

Everything was great just dont believe the hot do it 100% beef. Didnt taste like it at least. The steak burgers and frys are on point.

Date: a year ago

Review №164

Rating: 5

I love their steak burgers and skinny fries! Just asked for a bunless single original and found out that they have a lettuce wrapped option!! Yippee!

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 3

Messy but good. A little pricy.

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 5

The food was really good. Pricing struck me as a little high. Three burger meals with shakes were $53. But I have to say the food and choices were really excellent. The fries are very thin.... but perfectly cooked.... crispy. Cheese curds were fantastic.

Date: a year ago

Review №170

Rating: 5

Nice location excellent service

Date: a year ago

Review №171

Rating: 2

Mixed views now it seems the custard is cheaply made now than before. Before it was rich, now it feels like I just go up to the ice cream machine at a buffet for poor ice cream. What happened that this ice cream is nothing than what it was before.

Date: a year ago

Review №172

Rating: 5

This is a really wonderful way to have a new and improved hamburger and fries. The food is marvelous.

Date: a year ago

Review №173

Rating: 4

Date: a year ago

Review №174

Rating: 2

Date: a year ago

Review №175

Rating: 3

Date: a year ago

Review №176

Rating: 4

Date: a year ago

Review №177

Rating: 4

Dirty restrooms

Date: a year ago

Review №178

Rating: 1

Date: a year ago

Review №179

Rating: 5

1st time going here and will definitely return. Burger tastes so good. The fry sauce is pretty good also.

Date: a year ago

Review №180

Rating: 5

Great burgers! Great desert! Stop on by and give it a try!

Date: a year ago

Review №181

Rating: 5

Staff was amazing. They greet you and make you feel welcomed

Date: a year ago

Review №182

Rating: 5

Guys you have a customer for life.

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 5

The fries are awesome along with the patty melt! Service is fast and the location is always clean.

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 4

Great place, Friendly staff, Nice menu with good options... Vegetarian options: Veggie Burger Parking: Ample parking space available Kid-friendliness: Staff is kids friendly, Has Kids menu Wheelchair accessibility: Ramp

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 2

I had a bad experience with the worker 111. Hes a white dude, and had a bad attitude. I ordered 2 vanilla snow cones and he gave me vanilla and chocolate and I told him I ordered vanilla, so he left and threw them in the trash can so another worker came and helped me. Yall need to talk to him or fire him. I dont know if hes always like that or if he changed his attitude.

Date: a year ago

Review №191

Rating: 5

a little expensive , but fast, service , smile s, suggested food, repeating yr order, food was good, and different,

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 5

Great food and environment.

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

The concrete custard is legit, especially the pcb@b with Oreo.

Date: a year ago

Review №197

Rating: 5

Delicious

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

The customer service at Freddys is top shelf! Everyone is polite and professional. Food was delicious We will be back soon!

Date: a year ago