About the Company
rating: 4.1
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Odessa, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Categories
- Restaurant
- Caterer
- Italian restaurant
- Pizza restaurant
Contact Information
Phone: +1 432-550-3600
Website: https://fazolis.com/stores/tx-odessa-4241-john-ben-shepperd-pkwy-79762/?utm_source=yext+GMB&utm_medium=local&utm_campaign=website&y_source=1_MzExNzA2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Address: 4241 John Ben Shepperd Pkwy, Odessa, TX 79762, United States
- Monday: 11 AM–9:30 PM
- Tuesday: 11 AM–9:30 PM
- Wednesday: 11 AM–9:30 PM
- Thursday: 11 AM–9:30 PM
- Friday: 11 AM–9:30 PM
- Saturday: 11 AM–9:30 PM
- Sunday: 11 AM–9:30 PM
Photos
Reviews
Review №1
Rating: 5
Service is great and fast Vegetarian options: Not many options Food : 5/5 |
Date: 8 hours ago
Review №2
Rating: 5
We love fizoli s but it is always freezing in here. It s currently 85° outside and there are people in here wearing winter coats because it s so cold.
Date: a day ago
Review №3
Rating: 2
Dislike was rap music at restaurant, could have played Christian music , poor choice in music
Date: 4 days ago
Review №4
Rating: 4
Never a disappointment.
Date: a week ago
Review №5
Rating: 5
Great experience at Fazoli s! The service was quick and attentive, and the food was delicious with amazing flavors. Highly recommend for anyone looking for excellent taste and top-notch service
Date: 2 weeks ago
Review №6
Rating: 1
Date: a month ago
Review №7
Rating: 5
Date: a month ago
Review №8
Rating: 5
Place is clean, food is delish, reasonably priced and the employees are attentive
Date: a month ago
Review №9
Rating: 1
Be sure to check your food that the give you what you ordered before getting all the way home and missing items. Drive back to pick up and asked them to have it ready so I can get back to my food before it cooled down. Still had to wait when I arrived.
Date: a month ago
Review №10
Rating: 5
Parking: Pretty good Kid-friendliness: Pretty friendly Food : 5/5 |
Date: a month ago
Review №11
Rating: 5
Very Clean
Date: a month ago
Review №12
Rating: 2
Just opened for the day. The food was horrible chicken Alfredo the chicken tasted like it was freezer burned.
Date: a month ago
Review №13
Rating: 5
Carlos is the goat, great service. Love this restaurant
Date: a month ago
Review №14
Rating: 5
Mireya and the rest of the team at Fazoli s did a great job on our lunch. Fazoli s has good food for a reasonable price. Thank you.
Date: a month ago
Review №15
Rating: 5
Date: a month ago
Review №16
Rating: 5
Date: 2 months ago
Review №17
Rating: 4
Date: 2 months ago
Review №18
Rating: 5
Carlos took our order. Very friendly service.
Date: 2 months ago
Review №19
Rating: 5
Fazolis is my favorite fast food restaurant in town food is always consistently good and my last visit Carlos had very good service at the drive through
Date: 2 months ago
Review №20
Rating: 5
Date: 2 months ago
Review №21
Rating: 5
Finally, a quality fast food spot!
Date: 2 months ago
Review №22
Rating: 5
Friendly staff and food was great.
Date: 2 months ago
Review №23
Rating: 5
My Family already enjoyed a delicious pizza and it brought back memories of High School, it looks like those pizzas I cant say much about the atmosphere since I went almost to the closing of the store and there was nothing but people cleaning, the people were kind to me A single pizza costs 14 99 plus tax
Date: 2 months ago
Review №24
Rating: 5
The gluten free noodles are AMAZING, and dont mess with my blood sugar levels!
Date: 2 months ago
Review №25
Rating: 1
Very disappointed they forgot about my food and when i went to ask it was just sitting there cold then i also did not receive my pizza and it was burnt when i did
Date: 3 months ago
Review №26
Rating: 5
Great service ! Clean! Fast! Amazing delicious Italian food! First time here and definitely will be back.
Date: 3 months ago
Review №27
Rating: 5
Yummy
Date: 3 months ago
Review №28
Rating: 4
Food was good, service great! Atmospher pleasant because we beat the dinner rush! I like quiet! Music was great!
Date: 3 months ago
Review №29
Rating: 5
Date: 4 months ago
Review №30
Rating: 4
Service was good today. the food is ok. Parking is ok. Very cool inside. MUSIC makes me pull my hair out !!! You have to go to counter for more bread sticks. Very expensive for pasta. Bring a coat and earplugs
Date: 4 months ago
Review №31
Rating: 5
Always so amazing!! Way better than olive garden
Date: 4 months ago
Review №32
Rating: 5
Date: 4 months ago
Review №33
Rating: 5
Fast, and friendly staff, good food, quiet atmosphere
Date: 4 months ago
Review №34
Rating: 5
The food is always good here. I ordered the chicken carbonara. The portions are huge! Free breadsticks if you dine inside. It is a little pricey but considering the size of the meals I think its worth it.
Date: 4 months ago
Review №35
Rating: 5
I love coming to fazolis they always have the best customer service . And my food always comes out hot and delicious. I recommend getting the lasagna it s so good especially with the breadsticks. The girl that gave me my slice of cheesecake today was Montana she is just so sweet, kind and professional. Thank you!
Date: 4 months ago
Review №36
Rating: 4
I always have the fettuccine alfredo and its great. Not sure why, but this time I had to ask for more sauce, which was quickly supplied. Dont forget to ask for extra breadsticks.
Date: 4 months ago
Review №37
Rating: 5
Fast, and yummy food!
Date: 4 months ago
Review №38
Rating: 5
The service is actually good here and very well maintained I give it five stars all the way on the sole purpose that the food is very exceptional for the price and the service and the atmosphere are also awesome. Im headed back there right now LOL
Date: 4 months ago
Review №39
Rating: 3
Date: 4 months ago
Review №40
Rating: 3
Date: 4 months ago
Review №41
Rating: 5
Store #5195 in Odessa has the very best employee Vivian she was amazing, helpful, knowledgeable and very friendly Food
Date: 4 months ago
Review №42
Rating: 4
Date: 4 months ago
Review №43
Rating: 5
Date: 4 months ago
Review №44
Rating: 5
It is a great place to dine. I have eaten here for years and still come back. Love the lunch options. Parking: Lots of close parking
Date: 4 months ago
Review №45
Rating: 5
Food was great. Service was even better. Very well run and friendly staff.
Date: 4 months ago
Review №46
Rating: 1
While in the drive thru, had a gentleman continue to refer to me as a man by calling me sir and after telling him many times I am a woman, he continued to reply to me by calling me a sir. I spoke with a manager who was very polite and apologetic but the review was still needed.
Date: 4 months ago
Review №47
Rating: 5
Amazing food Parking: Na Food : 5/5 |
Date: 4 months ago
Review №48
Rating: 4
Great service today and all the food was great.
Date: 4 months ago
Review №49
Rating: 5
It was nice, quiet, clean and the turn around from order to eating was incredibly fast!
Date: 5 months ago
Review №50
Rating: 5
Date: 5 months ago
Review №51
Rating: 5
Very clean, quick and overall great
Date: 5 months ago
Review №52
Rating: 5
Andrew was fantastic
Date: 5 months ago
Review №53
Rating: 5
It was an amazing experience! Very clean, friendly, fresh, and so attentive!!! Even our picky eater ate all of her food! Def recommend!
Date: 5 months ago
Review №54
Rating: 5
Very clean, food was amazing.
Date: 5 months ago
Review №55
Rating: 5
We had quick service and a refill of breadsticks!
Date: 5 months ago
Review №56
Rating: 5
Granddaughter loves the food, and she eats. If she is happy, were happy.
Date: 5 months ago
Review №57
Rating: 5
Great service. Christopher made us feel at home. Food is more than enough and delicious. Prices way below the market Food : 5/5
Date: 5 months ago
Review №58
Rating: 5
My daughter loves the spaghetti and meatballs
Date: 5 months ago
Review №59
Rating: 5
Date: 5 months ago
Review №60
Rating: 5
Cashier was super nice Kid-friendliness: Super friendly Food : 5/5 |
Date: 5 months ago
Review №61
Rating: 5
I love their shrimp stuffed shells! I hope they make it a menu option forever instead of just a limited time. Always fresh and great service!
Date: 5 months ago
Review №62
Rating: 5
I havent seen or been to a Fazolis in maybe 20 years. Saddened to see the one in Summerville, SC close in the mid 2000s. The Odessa location did not disappoint. I went the drive thru and chose the pick 2 lunch express. Alfredo and Raviolis with meat sauce, 2 breadsticks and a drink (not a fan of Pepsi products, so Dr. Pepper to the rescue). Delicious, just as I remembered, very friendly staff and $7.57 is unbelievable in this day and time! Definitely going back and highly recommend! Some things never change! :-)
Date: 5 months ago
Review №63
Rating: 5
Date: 5 months ago
Review №64
Rating: 4
Very clean and the service was great.
Date: 5 months ago
Review №65
Rating: 4
Its actually pretty decent
Date: 6 months ago
Review №66
Rating: 1
I came for lunch today, waited in the drive thru for 30 min. They asked me to pull up, three cars behind me received their food before for me! And when I received my food it was cold and they gave me two breadsticks for waiting!!! I m livid!
Date: 6 months ago
Review №67
Rating: 4
Date: 6 months ago
Review №68
Rating: 5
Fazolis Food Company is renowned for its delectable selection of Italian-style cuisine. Specializing in pastas, pizzas, and breadsticks, Fazolis offers a taste of Italy in every bite. With a commitment to using high-quality ingredients and traditional recipes, Fazolis has established itself as a go-to spot for those craving authentic Italian flavors.Fazolis prides itself on its diverse menu, catering to the preferences of all its customers. From classic dishes like spaghetti and meatballs to innovative creations like baked ziti and chicken Alfredo, Fazolis continues to captivate the taste buds of its patrons. The restaurants warm and inviting atmosphere, paired with its friendly customer service, makes dining at Fazolis a truly enjoyable experience for all. Whether grabbing a quick meal on the go or sitting down for a leisurely dinner, Fazolis delivers a taste of Italy that is hard to resist. Fazolis is a renowned fast-casual Italian-style food company that has been delighting customers with its delicious pasta dishes, oven-baked pizzas, and fresh salads for decades. Known for its commitment to high-quality ingredients and traditional recipes, Fazolis has become a go-to destination for those craving authentic Italian flavors in a quick and convenient setting. From the rich and creamy Alfredo sauce to the zesty marinara, each dish is carefully crafted to evoke memories of home-cooked meals in the heart of Italy. With a focus on providing exceptional customer service and an inviting atmosphere, Fazolis has established itself as a beloved staple in the fast-casual dining industry. Whether dining in or grabbing a quick meal to go, patrons can expect a satisfying experience that captures the essence of Italian cuisine at its finest.
Date: 6 months ago
Review №69
Rating: 4
Date: 6 months ago
Review №70
Rating: 5
Ben was AWESOME!!! 5195
Date: 6 months ago
Review №71
Rating: 5
Kid-friendliness: Ok Wheelchair accessibility: 10 Food : 5/5 |
Date: 6 months ago
Review №72
Rating: 5
2 workers went above and beyond! A huge difference since we were here a few months ago. Ben was very professional and friendly when delivering our plates. Made a second round offering us bread for the road!! JD was amazing from our greeting outside to when we came inside! He definitely will succeed in his professional career! The atmosphere was amazing. New change is ALWAYS good!!! Your cooks did amazing on the food! We re lovin this new change and will definitely spread the positive word!!! Yall keep up the fantastic work! Know that it doesn t go unnoticed!! Dietary restrictions: More salads plz
Date: 6 months ago
Review №73
Rating: 4
Date: 6 months ago
Review №74
Rating: 5
The Meatball sub I had was divine like the god s made it themselves hand picking each ingredient to make the ultimate sub!
Date: 6 months ago
Review №75
Rating: 3
Date: 6 months ago
Review №76
Rating: 1
I ordered baked Spaghetti with MEAT sauce and 2 extra plain bread stixs. I got no extra bread stixs and got Spaghetti with plain marina sauce, NO MEAT AND HARDLY ANY SAUCE. Not okay at all.And no they were not busy.
Date: 7 months ago
Review №77
Rating: 4
Food was good except my family all ordered @ the same time and most of our order arrived at the same time except one. My son had to wait another 15 min for his order
Date: 7 months ago
Review №78
Rating: 3
Two months later, and they still havent fixed their soda machine. In the dining room. Parking: Decent parking lot, plenty of spaces and can accommodate vehicles with trailers too. Wheelchair accessibility: Wheelchair access next to handicap parking spots, as long as someone hasnt parked over the lines.
Date: 7 months ago
Review №79
Rating: 1
Date: 7 months ago
Review №80
Rating: 5
the best chicken carbonara pasta
Date: 7 months ago
Review №81
Rating: 4
Great meal
Date: 8 months ago
Review №82
Rating: 3
Date: 8 months ago
Review №83
Rating: 4
Date: 8 months ago
Review №84
Rating: 5
Excellent food and great service!
Date: 9 months ago
Review №85
Rating: 5
Date: 9 months ago
Review №86
Rating: 5
Ashlyn P was very professional and very attentive! Absolutely amazing customer service will definitely be back!
Date: 9 months ago
Review №87
Rating: 2
This was our 1st time eating here. We did the drive thru and when we got home we opened up our order without any silverware. I ordered the chicken fettuccine Alfredo, the noodles were good but let me tell you the chicken was aweful. It has over salted and dry. I was really repulsed by the taste of the chicken. My son loves pizza and he even said the pizza tasted weird.
Date: 9 months ago
Review №88
Rating: 5
Eduardo and his fellow coworkers were very kind and accommodating. They brought us lots of breadsticks and extra plates.
Date: 9 months ago
Review №89
Rating: 5
Eduardo has great customer service, my daughter and I were waiting for our food and he offered fresh bread stick while we waiting. He kept checking on us throughout our meal and gave us all the necessities we needed. Thank you Eduardo Kid-friendliness: The drinks are kid friendly and meals
Date: 9 months ago
Review №90
Rating: 5
Always hot and fresh the bread sticks are to die for
Date: 9 months ago
Review №91
Rating: 5
Great place for Italian. Especially nice because it has a drive-through!
Date: 9 months ago
Review №92
Rating: 2
Drive thru service is extremely poor past few times at this location my order has been completely wrong. How hard is some pasta and a meatball sub.
Date: 9 months ago
Review №93
Rating: 5
So I d just like to share that one busy day I happened to have a misunderstanding on my order I was told to come in the next day and I m so happy on the way the manager there (Trista) helped clear everything up she took the time to really understand the situation and fix it as best as possible I left satisfied and I am so looking forward towards coming again ! Thank you Trista you are awesome !
Date: 10 months ago
Review №94
Rating: 5
Date: 10 months ago
Review №95
Rating: 5
Date: 10 months ago
Review №96
Rating: 1
Very rude employees. Their mess up becomes your problem. Then getting every employee involved in their own drama they tried to create talking bad about customers. Have at it, were to grown to play those games.
Date: 10 months ago
Review №97
Rating: 5
Great comfort food.
Date: 10 months ago
Review №98
Rating: 4
Service was great and food was pretty good
Date: 10 months ago
Review №99
Rating: 5
Have not been to Fazoli s in a while, everything was wonderful. The food was exactly as we ordered it. The service was fast and courteous. And the restaurant was spotless. Nothing more you could ask for from a restaurant. We would recommend 10/10.
Date: 11 months ago
Review №100
Rating: 4
Date: 11 months ago
Review №101
Rating: 5
Excellent food and prices...terrific staff!
Date: a year ago
Review №102
Rating: 3
Date: a year ago
Review №103
Rating: 1
Employee was very rude. I asked to sub the gluten free pasta and they outright refused. They would only make it for some menu items. Prices were way too high and wait time for a simple 2 item to go order on a non busy Monday night was way too long.
Date: a year ago
Review №104
Rating: 5
Date: a year ago
Review №105
Rating: 5
Alright
Date: a year ago
Review №106
Rating: 5
Best place I have been in my life Kid-friendliness: Spaghetti Food : 5/5 |
Date: a year ago
Review №107
Rating: 1
An employee was caught sticking noodles in his mouth and licking his fingers clean while prepping food for customers and wore not gloves the entire time. Never eating here again, nasty people in this town just try their damnest to ruin everything.
Date: a year ago
Review №108
Rating: 4
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 5
Date: a year ago
Review №111
Rating: 5
Date: a year ago
Review №112
Rating: 5
Date: a year ago
Review №113
Rating: 1
Fast and convent but worst food ever it was cold and not fresh it will be along time before i go back if ever
Date: a year ago
Review №114
Rating: 4
Date: a year ago
Review №115
Rating: 5
They do have a order first and drive up. The place has some busy times. But theres a device that you can put your name on to text you when your table is ready
Date: a year ago
Review №116
Rating: 1
what a horrible experience, the lady was being extremely rude and yelling at my husband and i. she kept on messing up our order because she was too busy yelling the whole time. i probably won t ever go here again. she charged us for stuff and started yelling how she didn t. we have the receipts.
Date: a year ago
Review №117
Rating: 1
Food was not warm at all and the ratting area was like eating in a meat locker there were kids in the lobby with their hoodies on with their hoods pull tight it was freezing, and when we told a manager it was like oh really is it that cold of course you don t know it s that cold because you re just staying in the back
Date: a year ago
Review №118
Rating: 1
Honestly this is the most pathetic place to eat in town. I ordered a chicken salad to only receive some pepperoni and a cut up bread stick on top. When I went in to get my money back so I can go elsewhere the employee that made my food decided it was appropriate to take a picture of me and my vehicle and license plate. His actions were the most unacceptable I have ever encountered. I DO NOT RECOMMEND!
Date: a year ago
Review №119
Rating: 5
Date: a year ago
Review №120
Rating: 5
Alicia was very kind and helpful . I was very pleased with the speed and service. She deserves a raise
Date: a year ago
Review №121
Rating: 1
I ordered Alfredo, March 16th 2023 on my lunch break. 4 hours later I have the worst food poisoning that I ever had.
Date: a year ago
Review №122
Rating: 5
Date: a year ago
Review №123
Rating: 4
Date: a year ago
Review №124
Rating: 5
The service is excellent and the food is delicious and fresh..
Date: a year ago
Review №125
Rating: 1
I had the chicken carbonara for dinner yesterday. It was the worst chicken I have ever ate. You could tell it was cheap chicken, hormone fead. Had the consistency and taste of like chewing on a chicken, flavored rubber balloon except it would break down as you chew on it. Much rather have less chicken but high quality.
Date: a year ago
Review №126
Rating: 5
My family has just rediscovered Fazolis a couple of months ago. This place is way better than they used to be! The kids LOVE it and I love seeing my boys full and happy. Also I dont know his name but Fazolis isnt paying the short red haired guy with a ponytail, beard and glasses enough money. Do you hear me Fazolis? This guy is your workhorse! Give him more$$ Hes been here each night weve been and Im always happy with his service. The date is 1-18-23 time is 8:30
Date: a year ago
Review №127
Rating: 1
AWFUL SERVICE AWFUL FOOD!!! I suggest GO SOMEWHERE ELSE!! Its ridiculous how the lady acted yelling & then my Alfredo didnt even have sauce on it! It literally was butter noodles & chicken without sauce!! Who wants Alfredo without sauce?!!! This place is always out of food they treat customers horrible & never make food properly!!!
Date: a year ago
Review №128
Rating: 5
First off if you re going through the drive thru MARIE Is the best she s so friendly , her greeting is always good she remains with a smile on her face and always go above and beyond we just love her keep this employee she s just AWESOME she s the best experience I have had in the drive thru and I ve been going here for years now .
Date: a year ago
Review №129
Rating: 3
You cant be the recognizable universal taste of their quality food however I believe sometimes its a hit or miss and whether the food is cooked properly think they need to spend more time training their people but the way staff was friendlier than most places around Midland and Odessa still good food just not great
Date: a year ago
Review №130
Rating: 5
Delicious food, speedy service, and friendly staff!
Date: a year ago
Review №131
Rating: 5
Date: a year ago
Review №132
Rating: 1
Waited in drive thru for 40 min to get one meal.
Date: a year ago
Review №133
Rating: 5
Date: a year ago
Review №134
Rating: 4
Great Place to take the kids . Food was good .Six people and right at 50 bucks . Can t beat that !!
Date: a year ago
Review №135
Rating: 2
I must have came here on their off day because the service was not so great
Date: a year ago
Review №136
Rating: 5
Is always so delicious
Date: 2 years ago
Review №137
Rating: 4
Good
Date: 2 years ago
Review №138
Rating: 5
First off, if you have never went into Fazolis for dine in, go asap. Ive eaten here for years, and always had drive through. The portions are even bigger when you go in, and served in real bowls and plates. Todd saw me pull up, and came and opened the door for me when I got there. He took my order as well, and was super friendly and knowledgeable of the menu. The inside of the restaurant was spotless, and I sat down to a freshly wiped table. The food came out super fast, and like I said, HUGE portions. The best value and service Ive had in a restaurant in a long time.
Date: 2 years ago
Review №139
Rating: 3
Good food just a lil greedy with the breadsticks...one of the main reasons we go there
Date: 2 years ago
Review №140
Rating: 4
Was pretty good, the chicken in my chicken carbonara was salty but the noodles, brocolli and sauce were good
Date: 2 years ago
Review №141
Rating: 4
Date: 2 years ago
Review №142
Rating: 5
Very impressed by their customer service. They were all very friendly and was greeted and asked if I needed help. A simple yet effective mode of service. A higher class experience feeling; which would rival most restaurants in the area.
Date: 2 years ago
Review №143
Rating: 4
Decent italian for a fast food
Date: 2 years ago
Review №144
Rating: 1
For being the only car in the drive thru it took far too long to get the food then we get home and the sauces on the apps are wrong chicken Alfredo has no chicken in it and my wife s food was something completely different than she ordered
Date: 2 years ago
Review №145
Rating: 4
Date: 2 years ago
Review №146
Rating: 5
Loaded fettuccine is awesome....
Date: 2 years ago
Review №147
Rating: 5
Date: 2 years ago
Review №148
Rating: 5
Date: 2 years ago
Review №149
Rating: 5
Date: 2 years ago
Review №150
Rating: 5
My favorite place to eat. Love the spaghetti and meatballs and their bread is so amazing.
Date: 2 years ago
Review №151
Rating: 2
If you want your food fast this is a great place. Olive Garden is much better and I am not a fan of Olive Garden
Date: 2 years ago
Review №152
Rating: 5
Great good for very reasonable prices!
Date: 2 years ago
Review №153
Rating: 3
The food was cold and I dined in it was I guess within an hour of closing I dont know I dont feel like thats a good excuse but the store was very clean and staff was very friendly.
Date: 2 years ago
Review №154
Rating: 5
Watching my eldest discover a new way to eat spaghetti is awesome! He is such a picky eater, so seeing him dig right in just show how delicious Fazolis is!
Date: 2 years ago
Review №155
Rating: 5
Perfect fast I mean fast service!!! Come by dine in or out
Date: 2 years ago
Review №156
Rating: 5
Food was very Delicious and service was fast
Date: 2 years ago
Review №157
Rating: 4
Not this Location but Ive been going to Fazolis for more than 10 yrs, I love there food. Which either youll love it or think its meh. Lol. I love it though. Why not 5 stars? Some of the items on the drive thru menu dont fully explain what the meal comes with. It does but doesnt. Other wise Im satisfied.
Date: 2 years ago
Review №158
Rating: 4
I like their service, and specials!
Date: 2 years ago
Review №159
Rating: 5
Good food, good prices, good atmosphere, clean, and great service. Thanks!
Date: 2 years ago
Review №160
Rating: 4
Good food good price quick service clean eatery yall check them out for some fast Italian dishes
Date: 2 years ago
Review №161
Rating: 1
Just watched a young guy tie his dirty shoe then run his fingers through his greasy dirty hair and then wipe his nose and never changed his gloves. Bad !!!
Date: 2 years ago
Review №162
Rating: 1
Date: 2 years ago
Review №163
Rating: 4
Wish they had more gluten free options. Amazing gluten free meal.
Date: 2 years ago
Review №164
Rating: 3
Stopped here to get dinner, got home (an hour away) and open the bag and my kids food was missing. They were busy and mistakes happen trust me I know, and I shouldve checked the bag but I didnt think Id need to since weve never had an issue before. Spent 30 minutes in store waiting for our to go order and it wasnt even complete, just kinda disappointing.
Date: 2 years ago
Review №165
Rating: 5
Date: 2 years ago
Review №166
Rating: 5
Our cashier was the sweetest! Alica was her name and the food was delicious!
Date: 2 years ago
Review №167
Rating: 5
$200 pickup order on a Friday night and they nailed it. Friendly service at the pick up too!
Date: 2 years ago
Review №168
Rating: 5
Date: 2 years ago
Review №169
Rating: 2
Meatballs tasted like cardboard.pizza was greasy but the coke was good.
Date: 2 years ago
Review №170
Rating: 5
The cook trey is a great employee!
Date: 2 years ago
Review №171
Rating: 5
Date: 2 years ago
Review №172
Rating: 4
Always has good food. Pleasant atmosphere.
Date: 3 years ago
Review №173
Rating: 5
Date: 3 years ago
Review №174
Rating: 5
Date: 3 years ago
Review №175
Rating: 1
Ordered online at 8:24. Arrived at 8:35. Called to let them know we were here for online order, they said it d be about 15 minutes that they were waiting on sauce. Called after 15 minutes they said it should only be a few more minutes. Seen at least 5 cars go through the drive thru. Went inside frustrated at this point, like why order online... it s been 45 minutes and we re still in the parking lot waiting for our order. If I hadn t already paid I d be at rosas now
Date: 3 years ago
Review №176
Rating: 5
Date: 3 years ago
Review №177
Rating: 5
My boyfriend and I both got the loaded spaghetti. Let me say it was delicious, much better than olive garden. I was very surprised it wasnt a ton of pasta and just a sprinkle of meat like most places. The loaded spaghetti is exactly that. It is LOADED, filled with hearty meats and cheese. I almost couldnt find the pasta! The fresh bread sticks were very yummy, and paired well with the large iced unsweet tea we picked. Service was fast, friendly and price was reasonable. We will definitely be going back here again.
Date: 3 years ago
Review №178
Rating: 5
7/5/21: I ordered the oven baked sampler with a slice of pepperoni pizza. All the food tasted fresh and the inside of the restaurant is nice and updated.
Date: 3 years ago
Review №179
Rating: 4
I really liked the food, the place was very nice, the only thing is that the refrigeration was too high, the place was really cold, I didnt finish eating to my satisfaction because I was already very cold
Date: 3 years ago
Review №180
Rating: 1
Messed up our order completely and then had the worst customer service, they also do not care to answer phones.
Date: 3 years ago
Review №181
Rating: 4
The food is good and service was good
Date: 3 years ago
Review №182
Rating: 5
I was having a bad experience using DoorDash (would give them only a star for this transaction) but then Miss Rena stepped up and shined brightly. Great Customer Service! The family I had the meal delivered to loves Fazolis and appreciated the yummylicious food.
Date: 3 years ago
Review №183
Rating: 4
Date: 3 years ago
Review №184
Rating: 5
Date: 3 years ago
Review №185
Rating: 5
Good
Date: 3 years ago
Review №186
Rating: 3
Would ve given more stars but it was my first time ever eating fazolis and the food was alright but the pizza was burnt and I didn t get my breadsticks with my lunch combo sad day.
Date: 3 years ago
Review №187
Rating: 5
Date: 3 years ago
Review №188
Rating: 5
as always they are A1
Date: 3 years ago
Review №189
Rating: 5
Our Bible study ladies ate here on Wednesday. We received cold food and returned it to only receive the same thing. The manager was gotten for us. She asked what could she do for us. When explained she said she would take care of it herself and bring it to us. We received a hot meal which she thought was owed to us. She said if we need anything to let her know. We graciously thanked her for her hospitality. Its good to see Customer service is still practiced. Thanks be to Rita manager at Fazolis. Your kindness want be forgotten.
Date: 3 years ago
Review №190
Rating: 4
Date: 3 years ago
Review №191
Rating: 5
Date: 3 years ago
Review №192
Rating: 4
Date: 3 years ago
Review №193
Rating: 5
Very clean restuarant.Niice and friendly staff. I had an awsome experience. This is one of my favorite places to come eat. Really good Italian food. Its a little pricey but well worth the money.
Date: 3 years ago
Review №194
Rating: 5
Yum
Date: 3 years ago
Review №195
Rating: 4
Date: 3 years ago
Review №196
Rating: 2
Date: 3 years ago
Review №197
Rating: 4
Date: 3 years ago
Review №198
Rating: 5
Date: 3 years ago
Review №199
Rating: 5
Date: 3 years ago
Review №200
Rating: 5
Food always good
Date: 3 years ago