Roots Coffeehouse

Review №1

Rating: 5

Date: 5 days ago

Review №2

Rating: 4

Very endearing coffee shop. Great spot to work or get lost in a book.

Date: a week ago

Review №3

Rating: 1

Date: 2 weeks ago

Review №4

Rating: 4

Great place to study or come with a friend. Coffee is okay nothing crazy, it is overpriced and the coffee cup sizes are quite small, but they do have a lot of options with pastries. Overall I would definitely still recommend this place if you re looking for somewhere to sit, chill, study, etc. for a few hours.

Date: 2 weeks ago

Review №5

Rating: 3

Great place for a coffee or a beer is what I originally said now it is just another pretentious wasteland. Prices are crazy now too. Id rather just drink coffee at my house.

Date: 3 weeks ago

Review №6

Rating: 4

Coffee was good, plenty of parking around, service was great, plenty of space to sit around, quiet, breakfast sandwich and croissant could be skipped.

Date: a month ago

Review №7

Rating: 1

Not good environment for real coffee seekers, their coffee is a joke and the pastries are not worth the trip at all!!!!! Never again Food

Date: a month ago

Review №8

Rating: 1

So expensive for nothing:( Coffee is the worse part Food

Date: a month ago

Review №9

Rating: 1

I went to this one and the terrible attention they didnt even have bags the right size for the food I ordered to take away, the ladies ignored me and didnt care if I had the food in my hands! they should be more attentive to customers.

Date: a month ago

Review №10

Rating: 2

I got a cappuccino and it was okay. For the size not worth the price.

Date: a month ago

Review №11

Rating: 5

Love the coffee. Pastries and staff. It has a very welcoming relaxed atmosphere.

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 4

Edit: 05/24/24 This is an independent coffee house thats in desperate need of a renovation and refresh. Its coffee is so-so, and this place offers nothing unique or special. Service

Date: 2 months ago

Review №14

Rating: 2

Employees too busy chatting to take an order and too distracted by chatting to get the order right. Coffee is right below average. Atmosphere is a retirement home cafeteria.

Date: 2 months ago

Review №15

Rating: 5

Love the cozy atmosphere here. The staffs are customer oriented and do great work every time I go here. I only drink their tea or tea latte, so I can only speak for that portion but I can tell you that their tea leaves are excellent quality. They use whole tea leaves which taste far better compared to any store bought ones. This is a popular local spot so it gets packed quickly on weekends. This is a must go coffee shop if youre in the area.

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 2

Ive been coming to roots for the past 6 years, and I used to love it, however lately Ive noticed a steep decline in the quality of the coffee, the teas, the pastries, and even the service. not sure if this place has new owners or something but its not the same place I used to love.

Date: 2 months ago

Review №18

Rating: 3

I received great service. The honey lavender latte was okay and chocolate chip cookie was excellent! I was in and out within a few short minutes. I did review another persons comment about her child with disabilities mistreatment at this location after I had already visited, which is why I removed 1 star. Not sure I would feel comfortable bringing a special needs person into this location if staff do not have training, patience, and empathy for that population.

Date: 2 months ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 3

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 5

Date: 3 months ago

Review №23

Rating: 4

Lovely little coffee shop. Nice pastry options, smaller coffee selection. The hazelnut syruo has sugar alcohol in it (not liquor). If you are sensitive to that taste of that type of syrup you will.not enjoy it. I am not sure about other flavours. Vegetarian options: There are numerous pastries and snack options that are vegatarian. Parking: There is a large parking lot, however it is a very busy shopping centre. At certain times there may not be a spot directly in front of shop. Kid-friendliness: Nice shop, kid friendly options. Wheelchair accessibility: Nice wide aisles/spaces between tables.

Date: 3 months ago

Review №24

Rating: 5

Have been coming here with my girlfriend the past few weeks on Sundays and we love it. The vibes are fantastic, the food is fresh, and the coffee is amazing. We get the Honey Vanilla Latte and the Harvest Moon Toast. It s a wonderful start to the day.

Date: 3 months ago

Review №25

Rating: 1

The coffee is gross , and they have the worst customer service ever !not recommended at all .

Date: 3 months ago

Review №26

Rating: 5

loved my vanilla latte from here. the customer service was also great! love the cozy atmosphere

Date: 3 months ago

Review №27

Rating: 5

Why dont you just come down and lay some roots in this coffee house? I mean you can also drink coffee.

Date: 4 months ago

Review №28

Rating: 3

Updated reviews: I loved the previous staff. They were amazing. However, there are two staff I have seen constantly feeling annoyed almost every time I ordered my drinks (reference to night shifts - two young ladies). If you dont want to work here, dont. Because you are running your customer experiences. Additional, seasonal lattes have been extremely off-putting flavors. I still come over here due to the atmosphere, and they do have a good cappuccino. To the Roots Owner(s), what happened to you all? You guys had such a great thing going. But your services and lattes have been declining the past year or so.

Date: 5 months ago

Review №29

Rating: 5

The iced honey lavender latte with oat milk was delicious. I almost went back inside for another for the next day. It was just the right amount, no soapiness here. The cruffin was also very good.

Date: 5 months ago

Review №30

Rating: 4

Good coffeehouse, we like the atmosphere here!

Date: 5 months ago

Review №31

Rating: 5

Date: 5 months ago

Review №32

Rating: 5

Great place for morning coffee & a snack

Date: 5 months ago

Review №33

Rating: 2

Usually there s a strong earthy flavor but last time I couldn t taste the coffee even with a quad. Savory scone was good!

Date: 5 months ago

Review №34

Rating: 3

My first few experiences were great. Not sure what s changed recently, but a few weeks ago I got a soggy Sunrise Sandwich that completely fell apart when I tried to pick it up. (I ordered and ate it as soon as it came out). Then today I got a lumpy matcha latte with the powder stuck at the bottom of the cup. I usually like to go to local coffee shops so that s really what kept me coming back, but I ll be trying other local shops after this. If you still decide to check it out, try their baked goods and hot drinks. :)

Date: 5 months ago

Review №35

Rating: 2

Love the location and all the drink offers, however, I ve tried many espresso drinks over the past few months and every time there s a sour taste. I m not sure what it is. The cold brew and teas are good though.

Date: 5 months ago

Review №36

Rating: 5

Date: 5 months ago

Review №37

Rating: 1

Date: 5 months ago

Review №38

Rating: 3

Ive been coming to Roots for the last nine years and it has been by far my very favorite coffee shop. Over the last year, though, the NRH location has really lost its vibe and has almost completely new staff who are less friendly. I appreciate gluten free options, but theyve basically taken over the whole bakery case and are only okay compared to what they replaced. Basically Im in mourning for what Roots used to be a few years ago and am reluctantly starting to look for a new go-to.

Date: 5 months ago

Review №39

Rating: 5

Well appointed, chill place. Coffee is fresh - like, really fresh and robust. Beans are roasted to perfection, and fast comes through in the flavor of all of their coffee drinks. The people that work there are sweet and patient, even with people who are strangers to the world of coffee. Love their sandwiches and pastries, too. You cant miss with anything they offer at Roots. Parking: Easy to find a spot near the entrance.

Date: 6 months ago

Review №40

Rating: 5

Love the service and the coffee.

Date: 6 months ago

Review №41

Rating: 5

Date: 6 months ago

Review №42

Rating: 5

Date: 6 months ago

Review №43

Rating: 1

Food options are great. Lots of vegan bakery items and gluten free. Dont order a hot latte. They have over steamed my latte the last 4 times Ive been in there and its way too hot to drink when I get it. Id say its about 155° F or more. Ideal latte temp in a Togo cup would be about 135°-140° for ideal drinking temp. Owner just take note. Thanks! Dietary restrictions: Multiple Gluten free and vegan options available in the bakery items.

Date: 6 months ago

Review №44

Rating: 5

Roots has really good coffee and shop aesthetic. The staff is very kind as well. They recently added more space, which resolves the biggest detriment this place had.

Date: 6 months ago

Review №45

Rating: 1

(This is an update to my initial review) I went to Roots for years until my son with intellectual disabilities was treated poorly. I talked to the manager at the time. What she told me about his behavior was laughable. It was innocuous comments from someone who is intellectually and developmentally disabled. My son has a communication disorder, which should be obvious to anyone who talks to him for a few minutes. He had only gone back to Roots a few times recently for the first time in years. He was sitting there eating his sandwich and said he overheard someone talking badly about him. Out in the open where other customers can hear! Then before he knows it, a police officer is approaching him. I have filed an open records request for the officers body cam footage. I talked to another officer and he told me the report said that my son had done NOTHING WRONG last Saturday. My son is NOT a threat to anyone. He has NEVER made any threats to anyone. Hes NEVER stalked, NEVER assaulted, NEVER harassed ANYONE. He is a good, kindhearted, compassionate person who would NEVER hurt anyone. If hes anything, hes a protector. My son is friends with a former Roots employee. Hes been to this guys parents house for parties, been to Bible studies with this friend. There is something called the Americans with Disabilities Act that Roots staff should be aware of. My son is one of the kindest people I know. Im not. Im the mother of a son with special needs and I am very protective of him because of people like the staff at this Roots location. Because of his disabilities, for the rest of my life I will need to be his advocate. BTW, my son spent the first eight years of his life in a Romanian orphanage. I adopted him from Romania 25 years ago. Ive learned that many people are uncomfortable around people with disabilities, esp intellectual ones. The barista could have asked my son to leave. She did NOT need to call the cops when he wasnt doing anything wrong. The fact that he was treated this way is absolutely pathetic. If anyone thinks calling the cops on someone with who has ID instead of talking to the person and kindly asking them to leave, then IMO, you are the problem, not my son. You know what he said to me? It confused me. I was just talking like a human being.

Date: 7 months ago

Review №46

Rating: 5

Date: 7 months ago

Review №47

Rating: 5

This has to be one of the best coffee spots. The staff were friendly, atmosphere was chill and it had a super nice environment to have a conversation. 10 more stars for coffee and food. This was my first time over here and the cake in the picture has to be one of the best things i ve ever eaten but couldn t quite catch its name. Please Roots Coffeehouse, tell me what it is??

Date: 7 months ago

Review №48

Rating: 1

Coffee was cold

Date: 7 months ago

Review №49

Rating: 1

I thought it was good here because I listened to the reviews. I wish I didnt. never again !

Date: 7 months ago

Review №50

Rating: 5

Date: 7 months ago

Review №51

Rating: 5

A great little find with good coffee and pastries. We stopped in to get a quick pick up and enjoyed our coffee in non-traditional cups. The scones were tasty and a little different.

Date: 7 months ago

Review №52

Rating: 5

Thank you!

Date: 7 months ago

Review №53

Rating: 5

I JUST ordered for my first time and while I have heard how awesome Roots IS I was still shocked by not just how good the coffee was, but also how FANTASTIC my cappuccino is! It s absolutely EXACTLY what an espresso/cappuccino should be! Not to mention the sweetest barista who asked how my day was and DID really want to hear my response. I only wish I lived closer so I could come every day for this fantastic cappuccino AND a kind soul.

Date: 7 months ago

Review №54

Rating: 5

Top notch café serving excellent specialty coffees. An absolute must if youre in the Ft. Worth area! They know their stuff and are dedicated to the highest standards of customer service and quality products.

Date: 7 months ago

Review №55

Rating: 4

Date: 8 months ago

Review №56

Rating: 5

Date: 8 months ago

Review №57

Rating: 3

Date: 9 months ago

Review №58

Rating: 5

Love this little coffee spot! The coffee is really good, Ive tried the cold brew, and a couple different seasonal lattes. Their cruffins are delicious and the avocado toast is really tasty. The atmosphere is fantastic. Its got a cozy, relaxed feeling and lots of places to sit and enjoy conversations. They also sell coffees, local honey, and other various specialty items.

Date: 10 months ago

Review №59

Rating: 5

Date: 10 months ago

Review №60

Rating: 5

Date: 10 months ago

Review №61

Rating: 5

Fabulous coffeehouse. Loved the Fox & Otter grilled cheese. Ill be back!

Date: 11 months ago

Review №62

Rating: 5

Date: 11 months ago

Review №63

Rating: 5

Date: 11 months ago

Review №64

Rating: 5

Date: 11 months ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 5

Felt really nice and welcomed to walk in and see all the flags for Hispanic heritage month, thank you <3!

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 3

Date: a year ago

Review №69

Rating: 5

To start, in regards to the products, the have many vegetarian, some vegan, and some gluten free options for foods as well as non-dairy options for milk. About the atmosphere and service, Ive been a frequent patron of Roots since 2016 and the whole time theyve maintained a level of excellence in quality of coffee and atmosphere. The beans used in house (Novel Coffee Roasters) are absolutely fantastic and their practices of making the drinks provides top tier quality and taste every time. As for the atmosphere, the staff, though its changed through the years, has always been kind, friendly, helpful, and full of great conversations. Moreover, theyve often been available to speak to and take action on customers who are putting a damper on the atmosphere or causing issues. I recommend Roots to literally any and everyone I possibly can.

Date: a year ago

Review №70

Rating: 5

Everything was great they even have some gluten-free pastry options. I believe they have vegan options as well. Dietary restrictions: They have options for vegan, gluten-free.

Date: a year ago

Review №71

Rating: 1

This place went down the drain since the owners had changed , not a fan anymore, they are trying there best to cover the identity of the new owners , but we can see it through the service, the environment and the quality of the product. No way I am coming back at all . Food

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 5

Thank you so much for letting the Slow Riders Scooter Club have our event at your coffee shop! The staff was fantastic and the drinks were delicious! We highly recommend this location for your coffee needs!

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 4

Date: a year ago

Review №76

Rating: 4

Cute coffee spot that can definitely fill up quickly. I got a hot chai and it was pretty good.

Date: a year ago

Review №77

Rating: 4

Date: a year ago

Review №78

Rating: 5

My favorite place in the neighborhood

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 5

This is one of my favorite coffee shops in the Dallas Fort Worth area. They do a lot to support other local businesses and bring in local artist work and musicians to sing. The food side has grown over the years and is pretty good. Roots makes there own speciality coffee and teas that you wont find elsewhere.

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

We got here at around 11:30 pm a Saturday morning and there was just a smattering of seats left. We ordered an iced mocha and an iced vanilla latte. Not we re good with a nice ratio of coffee to flavoring. There is a lot of natural light, but if you want a quieter, less light area to sit, there is seating towards the back.

Date: a year ago

Review №85

Rating: 5

Wonderful coffee shop, lite snacks, some music and craft drinks in the evening. Parking: Great place for coffee anytime! Food : 5/5 |

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 4

Good but no lemonade :/

Date: a year ago

Review №88

Rating: 5

Best coffee I ve had in the US, at least I should say the most Australian like coffee I ve had. I even had 2 cups. The food options are a little limited but the quality was very good. I had good old Avo on toast, plenty of avo and toast was cooked properly not just waved over the toaster like some places do. Seemed to be a hive of students busily tapping away on their laptops, like I was, so it was a relaxed low key vibe. Just what I was looking for. Wishing I d discovered this place a week earlier. Good job guys, will definitely recommend to my work colleagues heading over soon.

Date: a year ago

Review №89

Rating: 4

Great place for coffee alone or with a friend. Dietary restrictions: Dairy free, gluten-free, and veggie options. Food : 4/5 |

Date: a year ago

Review №90

Rating: 5

One of my favorite coffee houses absolutely love thisbplace. I wish it was less out of the way for me :-(

Date: a year ago

Review №91

Rating: 5

First time Ive been, and its amazing. Great lighting. Music was calming. Drink was well made. Definitely going to come back.

Date: a year ago

Review №92

Rating: 5

Roots is always consistent. Not my favorite in dfw, but a consistently good coffee with great house made syrups (always a good sign IMO). Sadly, it was closed today and I had to waste my money at the place down the road (not naming any names ).

Date: a year ago

Review №93

Rating: 4

Date: a year ago

Review №94

Rating: 5

Love this place, delicious coffee and the sandwiches are scrumptious

Date: a year ago

Review №95

Rating: 5

They make you fill at home. Everything was great

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 4

This place is the true ideal coffee shop/cafe. However, people do tend to give interesting looks amongst each other. But other than that, staff is welcoming and seating is nice!

Date: a year ago

Review №98

Rating: 2

My overall score is in no way a reflection on the employees! They were welcoming and naturally friendly! But this is the kind of place that attracts a certain type of croud and that croud let us know we werent welcome. I was laughing at some joke from my friend when I opened the door and immediately got some hard nasty looks from the group in the couch sitting area right by the door. One of the women there was all over this guy sitting next to her and I guess we interrupted them? Idk, but this isnt my scene. We did still order, and we did still sit at a table. The 2 employees there were great! We ordered a chai latte blackberry latte, and a honey vanilla latte. They were just okay which was a disappointment given how pomp there was to everything on the menu. I had the blackberry latte and you could taste sweet, but no blackberry. Oh well. Kid-friendliness: If my experience is typical, do not bring kids. Youll feel like someones glaring a hole in your head and the kids will be bored.

Date: a year ago

Review №99

Rating: 4

Staff wasnt too friendly and seemed a bit standoffish, coffee was a bit bitter to me, but overall good and fast service! Dietary restrictions: Gluten free options!

Date: a year ago

Review №100

Rating: 2

We just got coffe here which was terrible and quite expensive. The person taking our order was nice and polite, however, for the price no thank you.

Date: a year ago

Review №101

Rating: 5

I love coming here to study after my classes. The staff has a very friendly air about them which makes me feel welcome. Prices are a bit higher than other coffee shops, but they take great care of the place so Its worth it :) Lots of plants!

Date: a year ago

Review №102

Rating: 5

Roots Coffee Shop is a hidden gem for coffee enthusiasts, and its undoubtedly one of the best coffee shops Ive ever visited. From its cozy ambiance to its exceptional coffee offerings, Roots Coffee Shop is awesome for those who appreciate a truly exceptional coffee experience. The atmosphere at Roots Coffee Shop is warm and inviting, with rustic decor and comfortable seating that creates a cozy and welcoming environment. The natural light that floods the space adds to the overall pleasant ambiance, making it a perfect spot to relax or catch up with friends over a cup of coffee. Overall, Roots Coffee Shop is a must-visit for coffee lovers. The combination of its cozy ambiance, exceptional coffee offerings, and outstanding customer service make it a wonderful place for a truly exceptional coffee experience

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

First time here and the vibe was amazing the Tea it was so good. Roots Coffeehouse you get 5 stars from me an amazing experience keep up the great work..

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Great coffee shop!

Date: a year ago

Review №107

Rating: 5

The baristas were able to provide a great tasting hot Cafe Mocha. Its not very often you are able to find one made to taste just right. The atmosphere was quiet, clean, and lovely, with freshly brewed coffee, of course. Parking: Open space , plenty of room. Wheelchair accessibility: First floor, no steps.

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

Wow!! The decor in this place is phenomenal. The girls working today were lovely and gave me a great recommendation try the honey vanilla latte for something sweet! They have gorgeous plants and great seating and it is even LGBT friendly which was awesome for us. Thanks Roots we will be back!!!!

Date: a year ago

Review №110

Rating: 5

Ive had everything bagle sausage roll, a Chai latte, and an amercano, and a regular cup of coffee, and quiche here and all were pretty good. The Chai being my favorite by far, it is absolutely delicious. The sausage roll was OK but had a few spots of underdone pastry. If youre in front of a window during summer it is incredibly hot and seats get filled fast. The regular coffee is ok but not anything too special. Overall a really great atmosphere with a menu large enough to satisfy a diverse group. Perfect for small groups or studying. Cant wait to use the patio in spring.

Date: a year ago

Review №111

Rating: 5

Lovely place could have more options on the menu

Date: a year ago

Review №112

Rating: 4

Good taste food with a super friendly stuff . This place has plenty of comfortable seating areas . I d only recommend one thing to make it so much better: vacuum and mop floors plus vacuum rugs. Dietary restrictions: Gluten free

Date: a year ago

Review №113

Rating: 5

Enjoyed a working breakfast with my colleagues!

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 1

AVOCADO TOAST was too SALTY and coffee is overpriced and isn t even good

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 4

Date: a year ago

Review №118

Rating: 4

Met some friends for a cup of coffee. Great vibe.

Date: a year ago

Review №119

Rating: 2

Atmosphere was nice enough but the iced coffee was terrible, and the hot chocolate tasted like warmed up milk with a hint of chocolate

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 4

Date: a year ago

Review №122

Rating: 5

Cozy and relaxed coffee shop! The atmosphere is very homey and warm. The food was great and the coffee even better! Clean and organized. Love the flowers on every table. Really friendly baristas too!

Date: a year ago

Review №123

Rating: 5

One of my favorite coffee shops in DFW! All the drinks are great, i love their specialty drinks like the the rosey oat latte and the everything pig in the blankets (yum)!

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Friendly staff. Great drinks and snack food. Local art displayed. Chill atmosphere.

Date: a year ago

Review №126

Rating: 4

Quite tasty (I tried food and bev) but the iced drinks are far too small, especially considering the price.

Date: a year ago

Review №127

Rating: 5

Outstanding thanks for everything.

Date: a year ago

Review №128

Rating: 5

The atmosphere is absolutely beautiful and seems so welcoming. The coffee is delightful and I always love the coffees. I buy their beans and love my espresso every time I make it.

Date: a year ago

Review №129

Rating: 5

Amazing staff! Everyone is so helpful and kind and makes the experience great :)

Date: a year ago

Review №130

Rating: 3

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

This is my favorite coffee shop. The drinks and snacks are wonderful and the atmosphere is very cozy. Plus, the people who work here are always super cool and nice!

Date: a year ago

Review №133

Rating: 4

The place has good seating options with an ample amount of power outlets. Dietary restrictions: They provide substitutes for most of your restrictions. Food : 4/5 |

Date: a year ago

Review №134

Rating: 4

Date: a year ago

Review №135

Rating: 5

Friendly staff and everything is delicious.

Date: a year ago

Review №136

Rating: 4

Nice environment

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 5

I went here to meet a friend and we had chai it was super good! The space is small but it is great!

Date: a year ago

Review №139

Rating: 1

Wi-Fi has been down for 3 weeks and staff makes no effort to report or resolve issue. Makes it for a real inconvenience when having meetings, studying for finals, or any work that might require WI-FI at a coffee shop.

Date: a year ago

Review №140

Rating: 5

Honey vanilla latte is the best! In love! Every time I drink it I feel better! Lovely spot! Way better than Starbucks!

Date: a year ago

Review №141

Rating: 1

Pretty bummed. We ve been coming here for 3 years now, & the experience has been going downhill. Their prices have gone up, to astronomical heights. I payed $7.75 for an iced mocha, which is just silly. The staff is always unfriendly & can t be bothered to lookup from their conversation to say thanks or have a nice day when you grab your stuff. This was our go to place multiple times a week, but with the price hikes I ll be going elsewhere now.

Date: a year ago

Review №142

Rating: 5

I came in not being super familiar with options available at a coffee shop and just having my general go to s at drive through coffee places. Drew was super helpful, patient and kind to offer to give me recommendations and help me narrow down a selection. I can t remember the name of the coffee I ended up going with but it had cashew and almonds in it and it was delicious. I also love the lighting and the environment. It was such a nice place to read and write. I will definitely be coming back

Date: a year ago

Review №143

Rating: 4

Friendly staff, cool vibe. Pricy compared to the competition

Date: a year ago

Review №144

Rating: 1

This shop isn t for anyone looking for specialty coffee. No espresso options, just another burnt blend, dark roast playing pretend with the notes. Refused to extract anything else. No single origin, no serious pour overs maybe a good drip if you re lucky. They may have some interesting beans but with no extraction game to go along with them it s pointless. Milk, they don t use good alternatives, no good oats like an oatly or minor figures. Cannot recommend.

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 3

Pretty nice place. Usually cold inside which sucks. It s gets loud at times either from the Music, the patrons, or both simultaneously .

Date: a year ago

Review №147

Rating: 5

Good coffee, good breakfast sandwich, good service.

Date: a year ago

Review №148

Rating: 1

I ve been here a few time because I really want to love it. The atmosphere is cozy and intimate with plenty of comfy couches or tables. This is one of my favorite places to study. I just can t get around the prices and quality of the drinks though. I m not a coffee drinker so I always go for teas. Their chai has to be the worst I ve ever had while being one of the most expensive. I spent 6 dollars on a large which was around 16oz. I got a small (12oz) jade dream tea which is just a tea bag in hot water for over four dollars. I couldn t even finish it it was so nasty (which may just be my personal taste). I never buy from Starbucks so maybe I m just used to paying 4 dollars for any kind of large (24 oz) drink but I just can t get around these prices.

Date: a year ago

Review №149

Rating: 5

Coffee Food Staff

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 2

I ve been here dozens of times. For a long time, it was the only good coffee shop in the area. They have a fantastic menu and high-quality drinks. It s always delicious. First two stars earned! So why only two stars? The customer service here is pretty awful. I get coffee shops trying to have a cool, hipster vibe. But once it gets to straight up rude, unappreciative of their customers, and seemingly very angry staff, it s just not worth it anymore. Unless this gets fixed, we will go to the other new great coffee shops in the area. I m not sure why it s so hard to get a smile at this place or a thank you. If I were the owner, I would consider cleaning house (with few exceptions) and starting all over. They ve got the product spot on, but the people who sell and interact with customers need to enhance the experience not detract from it.

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

I started going to Roots as a study hangout while attending TCC. Love it. Love the food too. Im not a coffee drinker so cant comment on it. Love the hot Chia Tea. Food

Date: a year ago

Review №154

Rating: 4

Date: a year ago

Review №155

Rating: 5

Powerful coffee and an entire cast of characters.

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 3

Really great coffee and sandwiches (even have gluten free options), but if you re looking for a place to get some work done, this isn t your spot. Their wifi is really unreliable and half the time I have to leave because I cannot even get connected.

Date: a year ago

Review №158

Rating: 5

Warm, inviting atmosphere, and delicious coffee!

Date: 2 years ago

Review №159

Rating: 5

Wonderful spot! When it comes to quality craft coffee in DFW, Roots is definitely one of the top spots. The coffee is delicious and expertly made, and the atmosphere is spacious and welcoming. The my serve Noble coffee, which is dope. I highly recommend!

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 5

Great place to dine

Date: 2 years ago

Review №162

Rating: 5

not only is the coffee and food delicious, the people who work here are SO sweet! my favorite coffee place

Date: 2 years ago

Review №163

Rating: 5

Pretty good coffee. Offers gluten free baked goods (brownies, cookies, muffins, etc).

Date: 2 years ago

Review №164

Rating: 5

I come in here at least once a week and the staff are always very kind and helpful when I have any sort of questions or need suggestions. Julia and Sparrow are always here and have memorized my order by now. The baristas make my drinks and food to perfection every time without fail. Will continue to make my weekly visits and recommend this place to anyone looking for a reliable coffee house!

Date: 2 years ago

Review №165

Rating: 5

For years the quality of the menu , staff and environment had improved only. Been going their since high-school and 9 years later still a go to for some good coffee and chess

Date: 2 years ago

Review №166

Rating: 4

Date: 2 years ago

Review №167

Rating: 4

Drinks were great, amazing atmosphere and theme, great for if you need a chill place to hang out

Date: 2 years ago

Review №168

Rating: 5

Date: 2 years ago

Review №169

Rating: 5

Good coffee. Good vicbe. Really cool art work on walls

Date: 2 years ago

Review №170

Rating: 5

Coffee used in cappuccino was particularly delicious.

Date: 2 years ago

Review №171

Rating: 5

Great coffee

Date: 2 years ago

Review №172

Rating: 5

Its wonderful

Date: 2 years ago

Review №173

Rating: 5

Want to give this a full five stars, but had a bit of an issue that was a little frustrating. Spent a wonderful few hours enjoying a delicious Honey Vanilla iced latte, followed by a hot Lavender Honey latte. The atmosphere is awesome, with lots of great seating. The only negative came when I wanted a final drink to wrap up. They offer drip with two refills for the same price as a pour over. I ordered two hours before they closed, so I figured I had plenty of time to take advantage. They stated that they do not brew drip after a certain time, which totally makes sense. What is unfortunate is that there was no offer to consider even one refill, even though I mentioned why I was going to order the drip option. This is no reason to avoid this place. It is fantastic and I will definitely be back. Edited to add the fifth star. My pour over was delicious. No shop should be penalized for putting this much effort into their craft.

Date: 2 years ago

Review №174

Rating: 1

Date: 2 years ago

Review №175

Rating: 5

The Hurst location is incredibly friendly, lots of seating including a very aesthetic corner with church pews. The coffee is very good and I like to stop in on my way to/from the library!

Date: 2 years ago

Review №176

Rating: 5

Date: 2 years ago

Review №177

Rating: 3

Ambience was cute but my iced latte was sour.

Date: 2 years ago

Review №178

Rating: 5

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

Excellent place to study at, staff is and customer service is amazing oh and the brownies HEAVEN! Highly recommend this place.

Date: 2 years ago

Review №181

Rating: 5

What a cool place! I loved the breakfast items and coffee. I usually get more ounces for my dollar BUT the coffee was that much better and it was a wash. Thursday staff was way more cordial than today. Yes I came 2 days running. I hope to make it back at some point.

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 5

4 0m respite from heat and post-shopping afternoon. Perfect place to land, sit, chill, enjoy the featured artists works. ps next time I take n post more images of the Roots Coffe ambiance. Coffees and crumuffins very nice. Nice folks

Date: 2 years ago

Review №185

Rating: 3

Atmosphere is great. Pastries subpar. Bagel dry, and hard after toasting. Lavender cake stale. Latte was good.

Date: 2 years ago

Review №186

Rating: 5

Always good pastries and iced chai tea. Ive been all around arlington/fort worth and they have the best chai tea! Dietary restrictions: My sis is lactose intolerant and they only have oatmilk and almond milk.

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 5

The place is a vibe. It s even better with the workers there. Super nice people!

Date: 2 years ago

Review №189

Rating: 3

No drive thru as indicated on google

Date: 2 years ago

Review №190

Rating: 5

This has remained my favourite place to go get a coffee at and now even more so that theyve added Purple Lounge. They have several ales on tap as well as can sours. They also offer several bottle beers and wine. Manny and Tania are fantastic. As always, this place get my 10/10 rec.

Date: 2 years ago

Review №191

Rating: 4

Date: 2 years ago

Review №192

Rating: 5

Coffee was amazing! Staff was helpful and courteous

Date: 2 years ago

Review №193

Rating: 5

Went here on the first date with my wife and fell in love with both her and the coffeehouse. The ambiance of the shop feels nice and cozy. Lots of seating from tables, sofas, and easy chairs. The coffee and food is great too! Variety of lattes and have specials regularly. Highly recommend trying out this coffee shop.

Date: 2 years ago

Review №194

Rating: 5

Date: 2 years ago

Review №195

Rating: 5

I often study here. Its a nice quiet environment. Perfect for solo or group homework sessions! The music is usually nice too!

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 5

My first time visiting this amazing place and I loved the haze latte and actually they gave me a certified coupon for $2 off my next purchase because it was my first time.

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 5

Excellent little spot , food , coffee , art and wine!!

Date: 2 years ago