Wingstop

Review №1

Rating: 5

Date: 2 days ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

Very professional staff and my food was amazing!!

Date: 2 weeks ago

Review №4

Rating: 1

Food was okay was more disappointed when they offer hot honey would prefer more wet than dry.

Date: 3 weeks ago

Review №5

Rating: 1

Lost my mobile order, had to re-type my order and made me wait behind everyone else that s already ordered when my food was supposed to be ready. Didn t offer an apology, to move me to the front, free food or anything. Just gave the vibe of sucks for you. Then I ve watched 3 different customers come back in with wrong orders. I ll drive another couple miles to a different wing stop next time. Lost my business.

Date: 3 weeks ago

Review №6

Rating: 3

Stark naked dining area. Overpriced, mostly skin and bones. High in sugar

Date: a month ago

Review №7

Rating: 5

Date: a month ago

Review №8

Rating: 1

My family is here from out of state and ordered a large order at 10:45p. We received our fries burnt and chicken wings cold. Keep in mind this is $67 worth of food. We call to get the order replaced they asked me to come in. When I get in the gentleman at the front on 7/15/24 gave us such a hassle although he verified he was the same gentleman that advised he would replace or refund our meal earlier today. When someone is coming in to purchase something from an establishment and they mess up you could at least provide common courtesy to the paying customer. No apology just straight attitude bc I m asking them to replace an order that they messed up. This experience put a very bad taste in my mouth and I love Wing Stop smh. It s sad really. If you are looking for quality service do not come to this location. At least not at night anyway. -Dissatisfied

Date: 2 months ago

Review №9

Rating: 1

I havnt had wing stop in very long and thought id give it a try. Ordered take out 20 boneless wings and fries. Very disappointed. Every piece of chicken had a rubbery center. I paid $18 just for the fries to come out brown and the chicken to be rubber. I feel very ripped off as my budget is tight and can only afford one fastfood meal a week and wasted this week. Id love to hear from the manager about how this can be made right as id hate for this to be my last tome eating there

Date: 3 months ago

Review №10

Rating: 3

We ate in thinking we are going to get fresh food. To get old Frys that were old and refried. Very disappointed.

Date: 3 months ago

Review №11

Rating: 5

I always place pick up orders here and I havent had any issues one time I had to wait a bit but thats normal on game day. It is a busy location so I always order ahead online.

Date: 3 months ago

Review №12

Rating: 5

Date: 3 months ago

Review №13

Rating: 1

Worst experience. Actually 2 horrible experiences but last time I gave them a pass. It doesn t matter if you order online and tell them the time to pickup is 2 hours later. They will still make you wait for 40 min. Oh, and ask for a refund. They will send a pic of your receipt to manager and you can hope for the next 10 business days that you get your money back lesson learned. Find new location and don t order from here EVER!

Date: 3 months ago

Review №14

Rating: 5

Jeniffer at the front counter was patient with our 3 kids all demanding orders at one time . She has amazing customer service and our order came out perfectly down to the dressings we ordered! And these days it usually seems like something is wrong with an order from a restaraunt away from home. Very pleasant and well be returning! Thanks Jennifer!

Date: 3 months ago

Review №15

Rating: 5

Enjoyed

Date: 4 months ago

Review №16

Rating: 5

Wingstop is always a yes for me. I love wings and even tho they are at busy hours, food is served in an appropriate time. They have several sauce options and their ranch is delicious. Try their cajun fried corn, if you like seasoning and spicy, you ll love them.

Date: 4 months ago

Review №17

Rating: 5

Date: 5 months ago

Review №18

Rating: 1

Zzzzz take a nap while I wait.

Date: 6 months ago

Review №19

Rating: 5

This is a good location. Im boring, yall. Happy with mild or plain tenders and their ridiculously delicious ranch. Would like to note that I always ONLY have ordered food from here via Door Dash. Im seeing these bad reviews and yikes! Glad I havent gone in.

Date: 6 months ago

Review №20

Rating: 3

The wings had a sour taste to them. Like they may have been spoiled.

Date: 6 months ago

Review №21

Rating: 5

After having a horrible experience at the Watauga location a week ago, this location made everything right. The service was great all the way around. One of the young men, and I am disappointed I didnt get his name, he asked me how well did I want my chicken cooked. When I got my order he said to me I did really good for you. It was obvious that he took pride in what he does and he made sure to let me know. Everything turned out perfect! He really did do good for me. I appreciate him and all of the staff there tonight. Thank you!

Date: 7 months ago

Review №22

Rating: 5

Date: 7 months ago

Review №23

Rating: 2

Great customer not the best and wings are sometimes overcooked to the point where they are dry. Staff is very unprofessional and uninviting.

Date: 7 months ago

Review №24

Rating: 5

Date: 8 months ago

Review №25

Rating: 3

The food was WAY greasy. Like it seeped thru onto the bag & was dripping off the wings. The workers were easy more into socializing than they were prepping orders.

Date: 8 months ago

Review №26

Rating: 2

The app says 20 mins but when i get there a hour wait and the food is not the same no more! Rather eat chipotle if Im going to pay the same amount for small chicken nuggets

Date: 8 months ago

Review №27

Rating: 5

Date: 8 months ago

Review №28

Rating: 5

This review is overdue, but I wanted to give 5-stars to Roxanna for taking care of us. We did a delivery order and it did not go well. I reached out with my concerns, and the very next day which was Christmas Eve, Roxanna called and resolved our issue. I am very pleased and satisfied with the above and beyond service I received. Thank you!

Date: 8 months ago

Review №29

Rating: 2

It never fails- we NEVER receive our celery sticks or carrot sticks in our pickup orders. I d say it s my fault for still ordering them, but come on. Never?! And it feels silly to ask for a refund but I ve probably spent $20+ on veggie sticks for my kids that we never get.

Date: 8 months ago

Review №30

Rating: 1

Upon entering the employee the female was sitting down at the register and didnt even acknowledge me. I had to say hello maam can you assist me. When she saw me coming into this location and should have greeted me! Not me acknowledge her. The food that I ordered from your Hurst Wing stop location was horrible and disgusting! I ordered this as a pickup. After arriving within the time stated that the food was ready,I was told by one of the employees here that food was not done yet. So I waited another 10 more minutes.Upon receiving the order, the food was cold! I was highly upset about this as how does this happen for food to be cold! When I had to wait for the items to be ready. The chicken sandwiches were cold and the fries were even colder as if they had been sitting out waiting to be reused for an order. I am highly disappointed and surprised this is the type of food and service you choose to provide to your consumers. Also I am highly disappointed that the Maple Sriracha flavor is no longer available! Fix this immediately and make this experience right! The food was a total waste of money! I was scared to mention it to them to correct b/c I did not want them to mess negatively with my food.

Date: 8 months ago

Review №31

Rating: 1

I ordered a combo with everything and a drink and they didnt give me a drink, only the cold wings outside my house, very bad service

Date: 8 months ago

Review №32

Rating: 1

Waiting 2 hours

Date: 8 months ago

Review №33

Rating: 5

Date: 8 months ago

Review №34

Rating: 1

I ordered the boneless deal meal online. I get to the store just to be told they are out of boneless chicken because the manager ROXANNE did not order them. I asked for my money back and they said it would be 3 days. S they said the manager refused to come in and had a stack of about 40 to 50 receipts sitting waiting to be refunded. I asked the person to call the manager and I would speak with her and the cashier replied she is not answering her phone now. They called and she didn t answer. How unprofessional that when things hit the fan you leave your employees to deal with the aftermath of a mistake. You are the manager! You re supposed to take the lead. I feel awful for the employees m.

Date: 9 months ago

Review №35

Rating: 5

Date: 9 months ago

Review №36

Rating: 5

Date: 9 months ago

Review №37

Rating: 4

Date: 9 months ago

Review №38

Rating: 1

No one even tries to make it look like they help you at this place. I would order online all the time and when I go pick up the food, Im met with blank stares and bad attitudes. This last pick up I had was the final straw for me, no one was at the register and the guys in the back offered no assistance until some lady started slowly making their way to the front, as if Im the inconvenience for just coming in. Im just done ordering from here, no need to be dealing with these kids.

Date: 9 months ago

Review №39

Rating: 1

I waited over two hours for a 15-21 min order. When asked about orders the staff would just laugh and walk away. Especially the girl in the front was being extremely rude ignoring most customers. She must get paid to just be there.

Date: 9 months ago

Review №40

Rating: 4

Date: 9 months ago

Review №41

Rating: 1

Ordered online. I arrived on time to pick up my order (which was quoted 20 - 25 min.) but was told it would be about 45 minutes. I returned and was told it would be another 20 minutes! It has now been over TWO hours

Date: 9 months ago

Review №42

Rating: 1

I should have learned the first time I ordered from here. This was my second time ordering from them and the staff is consistently rude and impatient. I get that it s busy and food can take longer than expected, but the attitude the customers have gotten for simply asking if their order is ready or how much longer it would be is unnecessary.

Date: 9 months ago

Review №43

Rating: 5

Date: 10 months ago

Review №44

Rating: 3

All wings everywhere are too expensive and the whole of society should come together and not buy them. The price of 40 wings will get you 8 whole rotisserie chickens that have 32 wings, plus you still have 8 whole chickens to eat.

Date: 10 months ago

Review №45

Rating: 1

I always order from here when working on this side of town. On 11/3/23 I purchased online using Apple Pay. My card was charged but I didn t receive confirmation so I called the facility and they told me to come in to show that my card was charged. I went into the store and showed the manager my card was charged. The manager saw my card was charged but it said pending. The manager stated they didn t have my order in the system so she called her manager. She stated because the transaction said still pending there was nothing she can do. So I made the order online in front of her and she saw it charged my card again. She still failed to give me food. The manager proceeded to say that if my card is charged call back tomorrow and we ll go from there. The next day I called and told her my card was charged twice and you didn t give me my food and I asked how will I get my money back. She told me she will call me back and never did. I will never order online from a WingStop ever again. I love the brand never had issues til I ordered from here. I disputed the charges through my bank but I ll never eat at this one again. Be careful and order at the store they have some fraud going on and didn t address it properly.

Date: 10 months ago

Review №46

Rating: 5

Date: 10 months ago

Review №47

Rating: 5

Date: 10 months ago

Review №48

Rating: 5

Date: 10 months ago

Review №49

Rating: 5

Best Wingstop around the area. Everything was perfect and on point.

Date: 11 months ago

Review №50

Rating: 5

Wingstop is a family favorite and this location set it off nicely

Date: 11 months ago

Review №51

Rating: 5

Date: 11 months ago

Review №52

Rating: 1

Ordered from them in the old location, before this larger one. Ordered at 3:50 PM, told 20 minutes. Arrived at 4:20 told 7 minutes, at 4:55 was given my order. The worst people have ever seen in this location, dont care. Will not return, I can spend $43.00 with more interest.

Date: 11 months ago

Review №53

Rating: 4

Frankly I just get unlucky at this place, but the food is good for everyone else so.. pretty good overall.

Date: 11 months ago

Review №54

Rating: 1

I would not recommend visiting this location, as a previous employee the management is terrible and they don t care about their customer service. Everything was very unsanitary and the employees lie about their names to customers but not only the employees, the managers did as well. This location used to be great when Abraham was running it but after Mercedes took over, i witnessed this store fall into hell. There have been multiple occasions when customers would call about their food and the managers would say they can either get a credit or come back but a refund was rarely offered, which in my opinion is very bad customer service especially when a wing combo is 16$. The cooks will always get you right, they are the best people to work with but this place is not worth coming to, don t spend your money on management like that, customers deserve better.

Date: 11 months ago

Review №55

Rating: 5

Date: 11 months ago

Review №56

Rating: 4

Date: a year ago

Review №57

Rating: 5

Great management

Date: a year ago

Review №58

Rating: 5

Ari took our order and had a great attitude! Food was great and came out quick.

Date: a year ago

Review №59

Rating: 1

Mr Christian needs to learn customer service. He says he is the manager . Wings stop should be ashamed of them selfs for his behavior. Wish I could put No stars .

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Very friendly staff and very good location Parking: Good access

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 5

Good food

Date: a year ago

Review №64

Rating: 4

Date: a year ago

Review №65

Rating: 4

Date: a year ago

Review №66

Rating: 2

I honestly just lost all respect for the brand. I ve shopped many times before for being a door dasher, they were great in terms of picking up orders.. I picked up food at least 3 times myself. Turns out, their Cajun & hot sauces besides buffalo are just their signature buffalo with dry seasonings, taste too similar to the hot buffalo sauce. Get something different that s not close to the buffalo if you want a kick of different. If you get a fry seasoning, it s not like they shake it much, just powder most of it on the tops of your chicken. & last but not least, they charge an extra almost a dollar for ALL DRUMS, but nothing for all flats. I meant to order flats tonight & forgot. I wanted flats, & had I order drums I would have been charged about a buck. I really wanted all flats. So think I would get mostly flats out of an 8 piece. I got 6 drums & 2 flats for NOTHING. SO THEY RE CHARGING YOU EXTRA FOR DRUMS FOR NO REASON. So many people order all flats, they charge you for the drums for extra! Scam. Don t even choose the extra option!! They ll give you mostly drums anyway!! If you want flats, ask for it. If you want drums, you don t even have to choose the options, that s what they mostly give you! They just choose to charge you for what they are gonna give you!! This place has truly gone downhill the las free years go to a family local wing place, wing stop isn t worth it anymore.. only reason I gave 3 stars was for the xtra dips I didn t get charged for, & the crispy wings.. quick service.. Oh wait, bumping it down to two stars for their SOGGY SAD FRIES goodnight y all.

Date: a year ago

Review №67

Rating: 1

Every time I order delivery from this place I always miss something off my order. They always try to get me to come up to the store and get the food Im missing. Which what is the point of delivery if I have to go anywhere. Everytime I order something I call up and they try to refund me a credit and I never get it. Poor customer service oh and I have received raw chicken from this location several times. This place used to be decent and over the last two years it just gone down hill so quickly. Its so upsetting the way the treat their customer when they mess up.

Date: a year ago

Review №68

Rating: 4

Date: a year ago

Review №69

Rating: 5

So far I ve had a really unpleasant experience here at this store , they always get my name wrong then can t find my order the girl at the front always has an attitude and they are just rude and unwelcoming

Date: a year ago

Review №70

Rating: 5

10/10 with me.

Date: a year ago

Review №71

Rating: 2

So I ordered the 15 piece special ,when I picked up my order the girls at the front act like zombies they just look at you to initiate conversation they dont say hi ,they dont say welcome to wing stop nothing, anyways when I got home with my order I noticed I was missing my veggies, last time they gave me blue cheese dressing instead of ranch, really what that is it take to get an order right?Will not order from you anymore bad business for paying customers.

Date: a year ago

Review №72

Rating: 5

These guys are way more professional with Uber Eats order thab other locations. We drivers appreciate it!!!

Date: a year ago

Review №73

Rating: 1

I had my first issue with EMILY CONT. running the front counter ! First, she felt the need to yell over me for the name on my order (i m a uber eats delivery driver) while I was making a phone call towards the DOOR ENTRANCE . I was no where near the counter, to give the name on my order, as I knew I needed to listen in on my phone call ! she then yelled AGAIN for the name on my order ( completely throwing me off ! and at this point i m asking her what her problem is) I ve had uber eats remove me from picking up orders from that location PERMANENTLY ! These kids need to be taught PROFESSIONALISM ! So ridiculous!

Date: a year ago

Review №74

Rating: 5

The wings are always made fresh to order. As well as the fries.

Date: a year ago

Review №75

Rating: 5

Great wings as always!

Date: a year ago

Review №76

Rating: 1

What happen to the hospitality of offering services till their closing hours, this place will not take orders 20 min to closing, due to them cleaning already, you suppose to clean after hours not during service hours. Not good for business in my opinion.

Date: a year ago

Review №77

Rating: 4

I like her

Date: a year ago

Review №78

Rating: 4

Great food and service

Date: a year ago

Review №79

Rating: 5

They need to bring back the sauce from 4/20. Also hot honey is delicious

Date: a year ago

Review №80

Rating: 1

This location usally is okay and i go here regularly but this last monday i ate here and got food to go for me and wife and soon as i got home me and my wife were sick to our stomachs and cant stop going to the bathroom its day 3 and still dealing with feeling sick

Date: a year ago

Review №81

Rating: 1

First off, the manager flipped my family and I off. We walked into the store at at 10:40pm and they close at 11:00. The girl at the front immediately told us that they stop taking orders at 10:40pm with the biggest attitude. We asked them why they don t have a sign that says anything about closing before their closing time. She said I just do what they tell me to . I calmly explained our frustration to the girl at the front and as my family was walking out, the manager flipped us off. We will not be going back to this establishment.

Date: a year ago

Review №82

Rating: 1

Very poor service from staff. I will not make another purchase from this location.

Date: a year ago

Review №83

Rating: 2

I ordered for carryout. I ordered at 4:40 for a 6:15 pick up. I walked in the door at exactly 6:15. Was home 5 minutes later and everything was cold. It had clearly just sat there for over an hour. Fries, chicken sandwhich and 20 boneless wings....cold! All are nasty microwaved!!!! What a waste. The last time we went we ended up with bone in instead of boneless like we ordered. They dont seem to care. Time to find a new wing place!!!!

Date: a year ago

Review №84

Rating: 5

This is my favorite wingstop. They always get my order right? Im never disappointed.

Date: a year ago

Review №85

Rating: 5

Best of best

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 1

This is the worst location I ever experienced. They taken forever to get your food ready. Service sucks.

Date: a year ago

Review №89

Rating: 1

Low Quality of food and service. manager wanted us to come back same day for an order they messed up. ordered 17 wings that were all GREASE/OIL and little to no seasoning. Heres a picture of the puddle of grease on dry rub wings..

Date: a year ago

Review №90

Rating: 4

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 1

If you order meal including a drink from this wingstop, you might not receive your food on time or not at all. Indeed, last night, I witnessed a debate between this wingstop location manager & a driver (food delivery); the topic is who is in charge to fill up the drinks ordered by wingstop customers. This happened for over 20mn and the restaurant refused to fill up the drink cup on the ground that, according to the manager, wingstop employees (Manager & staff) may or may not want to fill up the drink for the customers & that wingstop policy states that it is the task of the food delivery driver to do so. Personally, I would not purchase Wingstop if wingstop policy says so or I would not buy Wingstop from this store if the manager debated for 20mn & still did not fill up the drink either out of pride or for any other reason. As a customer, I do not feel valued because the fact is I order my meal from Wingstop, pay Wingstop for the whole meal but Wingstop gives itself the right to provide the meal I paid for, or not, depending on their mood. This is absolutely ridiculous and tells me that my money is valued but they do not care about providing a customer service equal to what I have paid. If the Manager made up this policy to satisfy his pride, then he should take a course on what customer service really is because his behavior comforted his staff in not filling up drinks, for Wingstop customers, if they do not feel like it. This incident occured yesterday Friday Feb 24th 2023 from 10:45pm to 11:20 pm or so. I ended up not wanting to dine-in. Very disappointed at Wingstop overall if their policy states that or this Wingstop in particular if its policy states that. My opinion.

Date: a year ago

Review №93

Rating: 5

Most of the time they get it right. When I get my wings not extra well done, they way I order them, I cant eat them. The skin is too soggy. Parking: Very limited parking, hard to get in and out.

Date: a year ago

Review №94

Rating: 5

The customer service was amazing, high quality wings

Date: a year ago

Review №95

Rating: 5

Awesome group. Feeding my staff and they love when I come here for them. Great wings, great cooks. Abraham always takes great care of us.

Date: a year ago

Review №96

Rating: 5

Not the closet, buy the best service and always ready and freshest. The employees are very professional.

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 5

Date: a year ago

Review №99

Rating: 1

Just came from the dentist, they had a Wingstop next door, went in to get some wings but they told me it would be a 20-minute wait, I didnt want to wait so I drove on back to my side of town. Went into my Wingstop, ordered a large combo with fries and a drink and asked how long would it be cashier said 10 minutes, 20 minutes later I asked the guy at the register the guy counting the money, could be the manager, how much longer before my order is done, 2 minutes he says. My order comes out and it is refried fries and 9 drums and one flat. I tried to eat these jacked up wings, they aint normal sized but the flat part of the wings taste better. Crazy thing is that I was the only person in there, they must have made all the online orders before mine. Anyway when I went to get a container to go for all these drumsticks I didnt eat, I ask the cashier why my order had 9 drumsticks and one flat, she says I dont know youll have to ask the people who made it so I motion to the guy to come over, ask him the same question and his answer is the same, he didnt make it, ask the guy who make it but he also said that they normally will cook 5 and 5, he doesnt know how or why that happened, offered to give me a discount on a future visit. It seems that these folks pick and choose who get good food and good service. It is time to go back to cooking chicken myself or stop eating it all together. This place and its workers have zero accountability, it takes very little effort to get an order right especially if no one else is in the restaurant.

Date: a year ago

Review №100

Rating: 1

THEY HAVE Dirty and they HAVE THE WORST CUSTOMER SERVICE....HE SAID THAT ITS HARD TO BELIEVE ME ABOUT WHAT I WAS SAYING ABOUT THE DIRTY FRIES ALL THEY HAVE TO DO IS CLEAN THEM PROPERLY ..AND DIDNT TASTE HIS ON PRODUCT TO SEE !!!!I WILL NEVER COME BACK TO WING STOP AFTER THIS AND WILL SPREAD THE WORD TRUST ME !!!!!!! NOBODY WANT TO CRUNCH ON Dirty POTATOS DO BETTER GROSS!!!!! YUCKKK!!!!!

Date: a year ago

Review №101

Rating: 4

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 4

Good wings done quick even faster if u order ahead

Date: a year ago

Review №104

Rating: 1

bad attitudes and feathers still attached to the wings This was only the second time I ve been to this wingstop, and the first I was really impressed. This time, we called in to place our order and the girl we talked to on the phone was extremely rude. Whatever, wasn t the end of the world. But we got home and there were multiple feathers still attached to our wings and fallen off mixed into the sauce. Most of the other wings were deformed, half the meat pulled off, frayed bone at the ends of the wings. we love wingstop but feel really grossed out by it now.

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Good location with great service and food

Date: a year ago

Review №107

Rating: 5

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 2

Date: a year ago

Review №110

Rating: 5

Wings came out super fast! Not sure how or why, but it was quick! Attentive staff, great wings. Will definitely visit again

Date: a year ago

Review №111

Rating: 5

Best chicken sandwich in the business. Hands down.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

I could have sat and ate their fries all day!!! Goodness!!! Great food! Food : 5/5

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 1

Waited for my online order for other 20 minutes are the estimate and watched while folks who ordered at the register while I was waiting received their order before me. Wasnt even hot like it normally is.

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 4

This not one of my favorite food to eat.

Date: 2 years ago

Review №118

Rating: 4

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 5

Always good!

Date: 2 years ago

Review №121

Rating: 4

The new sandwich combo is a great price and great food

Date: 2 years ago

Review №122

Rating: 5

Thank you for the delicious sandwiches this evening! We tried the Korean, Lemon Pepper and Mild. I highly recommend!

Date: 2 years ago

Review №123

Rating: 5

Nice place

Date: 2 years ago

Review №124

Rating: 1

I used to enjoy ordering from here every weekend but not anymore this is the 4th time I have received a wrong order. I pay too much money for this to happen every time I also call ahead so they won t mess it up and they still do. They say they ll give you a refund but they never do. No ranch or fries

Date: 2 years ago

Review №125

Rating: 1

Date: 2 years ago

Review №126

Rating: 5

The place is small but clean and a nice amount of seating with multiple large screen TVs. The staff is friendly, service is quick, and the wings are good.

Date: 2 years ago

Review №127

Rating: 2

Date: 2 years ago

Review №128

Rating: 1

Wings are usually pretty good here but the customer service needs some work. The kids working the cashier always look unhappy, sometimes I feel bad to even ask for something. The girl up front with short hair on a clip walks around in the kitchen scratching her hair or digging in her pants. Disgusting!! Not to mention we witnessed two different customers come in to replace the order they received for the correct one Also some advice to you, it doesn t look right when you re standing there talking about your customers in front of other customers. Management also needs to be better. Overall this store has potential but needs lots of works. The pace here is incredibly slow as well..

Date: 2 years ago

Review №129

Rating: 5

Everything was very good, delicious fresh food, excellent service (rufe snow). It would be better if they placed baby changing tables in the bathrooms .

Date: 2 years ago

Review №130

Rating: 5

Date: 2 years ago

Review №131

Rating: 1

Waited a hour for my food and for me just to get it cold and they was just talking and taking there times in the orders this is unbelievable it supposed to be a fast food and has to be fast

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 1

Made a order over the phone with details on how I wanted the food and they got everything wrong all the food was there yes but nothing had seasoning on from the fries to the wings I never had bad wing stop until I ate here just a waste of 50 bucks Orwell at least the dog ate it

Date: 2 years ago

Review №134

Rating: 2

My order was going great until I went into the store and picked up my order only to come home and see my wings had no seasoning on them. I called the store 4 times as they picked up and placed the call on hold not mentioning they were doing so. All lasting 5 mins long before they never came back so I hung up. The last time I finally got the girl who greeted me with a smile when I went into the store to get my order. When I tried to explain my issue she wasnt listening interrupting and last thing that got me once she finally was listening was SHE LAUGHED.... when I asked for a mgr she said there wasnt one on duty... I asked for her name and she was appalled I did. The name she gave me I believe isnt even her name. Totally not worth the 47.00 I paid and never will go back there.

Date: 2 years ago

Review №135

Rating: 4

Pretty good food service took 30 minutes store wasnt even busy

Date: 2 years ago

Review №136

Rating: 1

I come here all the time. Today 7/12/22 I ordered and the fries were trash with no seasoning after I asked for extra. Then I ordered 5 rolls. They forgot them so I drove back and when I finally got them the bread was dry and crumbly. SMH. It s like they just work however they want to. No consideration

Date: 2 years ago

Review №137

Rating: 5

Abraham was so kind and friendly, His customer service was great. The food was perfect and fresh. This wingstop is by far the best in town.

Date: 2 years ago

Review №138

Rating: 1

It took almost an hour for my order

Date: 2 years ago

Review №139

Rating: 1

Did not deliver order to the correct address. They did not know what to do when handling the fix. They were trying to get away with the added charges for delivery by making me come pick it up . I refuse to eat at another wing stop again. Choose small business!

Date: 2 years ago

Review №140

Rating: 4

Date: 2 years ago

Review №141

Rating: 1

I was disappointed in this location but i really used to love this location went tonight picked my order up went home and opened the bag it was the wrong order but the fries in the order was over cooked and some of the wings were too i called and the girl told me to bring it back and they would fix my order again drove from haltom city there and back twice i have a wing stop down the street but liked going to this location. The girl asked me why i drove there and i said because i always liked this location but i told her maybe i need to start going back to the one down the street and she said do what you gotta do. Rude , when my order was ready she was no where around. I would think she would check and make sure i was satisfied but no. I will not be back another thing i noticed is she didnt even clean the table right after people ate just used a napkin to pick up the crumbs. Anyone one that goes there should always check their bags. I did tell one guy coming to pick up i said check your bag and said oh i checked his. Really huh ?

Date: 2 years ago

Review №142

Rating: 4

Date: 2 years ago

Review №143

Rating: 2

Super long wait for over cooked dry chicken.

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 1

Placed a to go order and they messed it up Go pick it up and get all the way home and realized not what i ordered. Not to mention all the food was cold Called to let them know and they said they would have the food difference there, drive and waste gas all for her to act like she didn t know what she had said on the phone. Tried charging me for what she said she d make. worst experience ever

Date: 2 years ago

Review №146

Rating: 1

Date: 2 years ago

Review №147

Rating: 3

Date: 2 years ago

Review №148

Rating: 1

I stopped going after wife and I got sick from their food last visit.

Date: 2 years ago

Review №149

Rating: 1

They still dont wanna let people dine in even though covid is just a BS excuse. Phuoc em Ill never eat there again. Plenty of other Wingstop restaurants that have dine in.

Date: 2 years ago

Review №150

Rating: 5

Date: 2 years ago

Review №151

Rating: 5

Wingstop makes me fat. I cant stop eating this stuff....

Date: 2 years ago

Review №152

Rating: 4

I ordered a combo of 6 boneless with two sauces, one in pepper, the other mango habanero, very delicious, the fries have just the right amount of salt. The ranch dressing is creamy and delicious. The reason I give it 4 stars is because of the lack of attention from the employees in keeping the place clean and in order. They start playing with acquaintances who come to this establishment.

Date: 2 years ago

Review №153

Rating: 4

They need to open up their dining area. Great food but the fries lose a lot when taken home.

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 5

Date: 2 years ago

Review №156

Rating: 1

No so great. I picked my wings up early to make sure they came out nice and hot with my fries, I asked for longer cook time for them. I only live 5 minutes away, when it made it here everything was soggy and didnt smell the best

Date: 2 years ago

Review №157

Rating: 1

This place is terrible. They never get my order right. I ve had my money refunded several times.

Date: 2 years ago

Review №158

Rating: 1

Missing 40 wings on super bowl order. Called about it but no help. I would suggest another location.

Date: 2 years ago

Review №159

Rating: 5

Date: 2 years ago

Review №160

Rating: 5

My husband and I ordered the wing combo for 2 at 11:30 AM (prime lunch time on a Friday). The wait time estimated 30-40 minutes. My husband and I got there a little early, so we told the cashier we would wait in the car and come back in after a few more minutes. The cashier went ABOVE & BEYOND and brought our food to our car! Totally unexpected but definitely great customer service!! Thank you young man for doing that (& sorry I didn t catch your name!). Food was delicious too

Date: 2 years ago

Review №161

Rating: 2

Fries are never good but wings are almost always good. Couple bad experiences with staff. Last time the wrong food was delivered, they blamed the driver being rude when they should just put the name on the bag in the first place. Also said they don t like when people place orders through delivery services hate to break it to them but we ordered through the Wingstop app. Don t offer a service if you don t like it.

Date: 2 years ago

Review №162

Rating: 1

Not even worth 1 star. Usually my food is always fresh and good when I come here, but they clearly have a new staff. I asked for a 6 piece MEAL add a roll and corn. I was giving a frozen roll and no fries. Like what the hell did you charge me for? I told them what was wrong and none of them cared. I got my money back and I will NOT be returning. This place is TRASH!

Date: 2 years ago

Review №163

Rating: 5

I love this place and even though they tend to get our order wrong sometimes they always fix it for us with an excellent attitude.

Date: 2 years ago

Review №164

Rating: 3

Prices are better here vs my immediate local location. For this, I do not mind driving the extra 5 minutes. My only dislike is the sporadic times youre unable to order via mobile app then have to call and wait to actually place an order.

Date: 2 years ago

Review №165

Rating: 1

CONSTANTLY getting order wrong then make you bring the entire order back to restaurant and let it get cold while they get you the right things.

Date: 2 years ago

Review №166

Rating: 5

Date: 2 years ago

Review №167

Rating: 1

The night crew of January 9th was mopping and didn t put no wet floor sign and my aunt was unaware of it due to they re being no wet floor sign , she ended up falling and we believe she dislocated her knee in the process and the girl mopping did not bother to help or say anything throughout all of it

Date: 2 years ago

Review №168

Rating: 1

Staff was rude when placing the order and the food was cold when order was placed in-store not for pickup. Wings were not cooked all the way and got me and my family very sick. Do not recommend coming here at all, make the longer trip to the next closest location.

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Date: 2 years ago

Review №172

Rating: 5

Excellent Wings and very clean inside great staff

Date: 2 years ago

Review №173

Rating: 1

Rude managers and dry wings, proceed to eat with caution

Date: 2 years ago

Review №174

Rating: 1

Manager made an order substitution without letting us know. Called and she made excuses like she didnt have my phone number or email but my app profile has both! They took our money and delivered what they wanted to, not what we ordered.

Date: 2 years ago

Review №175

Rating: 2

Despite me and my husband not calling oyr order in service was rather slow and our wings was half cooked so needless to say we wont be visiting this location again since they was overstaffed for this mistake to happen.

Date: 2 years ago

Review №176

Rating: 3

I was really excited about those lemon pepper wet Rick Ross was talking about they were a letdown.

Date: 2 years ago

Review №177

Rating: 1

Date: 2 years ago

Review №178

Rating: 1

DO NOT COME HERE. I came here and bought wings and it was normal. Nothing tasted wierd. The next day I felt super sick with vomiting and really bad stomach aches, it felt like i was getting punched every second. I thought it might of been just me but my whole family got sick. So it had to be the wings. Later this week my cousins gets wings from this place and the same thing happened to her. Do not recommend

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 4

Date: 2 years ago

Review №181

Rating: 1

I have had problems with this location in the past and did not want to have to wait for wings since I was taking some to a party. I placed the order online around 6:45 pm and requested they be ready by 7:45 pm. I did not show up to get them until 8:30 pm and they told me they would still take another 10 - 15 minutes to complete. The reason I was given is because other walk-in and call-in orders came in after mine. I asked if walk-in and call-in take precidence and was never given a straight answer. I asked for the name of the manager and no one knew. I asked for the name of the district manager and no one knew. I asked to speak to a shift lead and there wasnt one. I asked for a refund and was given a receipt for my order. Im pretty sure I was charged and never received my wings. This is very poor customer service, lack of training and poor management.

Date: 2 years ago

Review №182

Rating: 3

Fries are always cold

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 5

I always go their because they have the best wings there 10/10 recommended so good.

Date: 2 years ago

Review №185

Rating: 5

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 4

Date: 2 years ago

Review №188

Rating: 4

Date: 2 years ago

Review №189

Rating: 4

Date: 3 years ago

Review №190

Rating: 1

I ordered almost 70 dollars worth of food and spoke to a manager about the order they screwed up and nothing ever happened. Not the first time this has happened. Ill never order from them again. Good job guys!!!!

Date: 3 years ago

Review №191

Rating: 4

Date: 3 years ago

Review №192

Rating: 5

Date: 3 years ago

Review №193

Rating: 3

My order was prepared wrong and I had to take the food back to the restaurant. I had ordered lemon pepper boneless wings and was given the lemon pepper bone in wings.

Date: 3 years ago

Review №194

Rating: 1

First Wingstop ever that forgot my fries made a online order and people that came in while I was waiting was served first fair to say Im not going to this one again.

Date: 3 years ago

Review №195

Rating: 1

Gotta be the only place in town that still doesnt have dine in.

Date: 3 years ago

Review №196

Rating: 5

HELLO TEAM&CREW AT RUFE SNOW#333 LOCATION HEY YALL WAY TOGO.FOR ALL YALL HARD WORK THANKS REALLY NO OTHER STORES.HANDLE UP LIKE THESE CREW!! ALEXANDRA,LORENZO,ROY SAY THANKS ABUNCH!!

Date: 3 years ago

Review №197

Rating: 1

Still Mess up the order. I had to retell to them over the phone. Want me to come back when I found out this when I got home. 103 deg. Nope

Date: 3 years ago

Review №198

Rating: 2

Wait time was ridiculously long and girls at the front were on their phones the entire time. Food was cold by the time I got it.

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 2

Charged for six rolls and didnt get them. Food ice cold although I was minutes early (I ordered for 5:30pm and walked in at 5:25 and my order was done but cold.

Date: 3 years ago