Schlitterbahn Waterpark New Braunfels

Review №1

Rating: 3

Several rides were closed and the water levels were down. Would have given it a 5 Star if more rides open.

Date: 6 days ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

Best water park in the world. Best in thick of summer when fully staffed. Went over Labor Day, and a couple of rides closed due to many college students/life guards were back at school. Highly recommend Fast Lane pass as wait times can exceed 90 minutes.

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 4

This is an outdoor facility that is large enough to be enjoyed all day long by people of all ages and genders. Its crowded no matter what time I go. I brought drinks and light snacks from home so I wouldnt forget to stay hydrated. As stated in the warnings inside the facility, even adults can get injured in the lazy river. It seems like there have been some tragic accidents in the past, so the facility seems to be taking some precautions, but they get cold feet when small children ride the same waves. I think its a fun facility as long as you are careful about safety.

Date: 2 weeks ago

Review №6

Rating: 1

I grew up going to Schlitterbaun. Now as an adult, I see why my parents hated going. 2-3 hour wait times for rides, half the rides closed, food is inedible and expensive, staff are rude and probably underpaid, parking is impossible. Now they re enforcing life jackets in the lazy rivers and not putting nearly enough tubes in for everyone. Don t waste your money or your time.

Date: 2 weeks ago

Review №7

Rating: 3

Been going here for years. With the sale to six flags lots of bad changes came through this year. Forced life jacket wearing, lots of rides closed, longer lines for no real reason we could see.

Date: 2 weeks ago

Review №8

Rating: 5

I always have a blast when I go, during peak season its longer lines but thats the only down part about it. Stand although young always courtes and friendly.

Date: 2 weeks ago

Review №9

Rating: 1

Date: 2 weeks ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 3

Great adventureous facility but zero stars for staff being helpful, no knowledge whatsoever about anything, where is my private cabana? where is my locker that cMe with cabana? They didn t tell me my locker code at will call, later I was asked to go all the way to will call again to get it and I knee had problems. The only elevTor was out going down to pool level feom street level. I can list more of really annoying issues.

Date: 2 weeks ago

Review №12

Rating: 5

We absolutely love Schlitterbahn! It is our go to place for hot weather relief! We especially like having the option to bring in food to enjoy at the park. The falls is our favorite ride.

Date: 2 weeks ago

Review №13

Rating: 5

Great experience and worth the money

Date: 3 weeks ago

Review №14

Rating: 5

Date: 3 weeks ago

Review №15

Rating: 5

Date: 3 weeks ago

Review №16

Rating: 5

Date: 3 weeks ago

Review №17

Rating: 5

Recommended park to visit with children, it is worth buying the fast pass to go on the slides since the waiting lines are somewhat long, the park in general is very good, we had a very pleasant day, they have areas to buy food and drinks .

Date: 3 weeks ago

Review №18

Rating: 1

Ridiculous Charges,Long Lines,Half the Rides Are Closed And want to use Excuses that there s No life Guards. Save your Money and visit somewhere else. Every time I visit this place there s always something Wrong with it. Not worth spending So much money for So little!!!! Just stay home .

Date: 3 weeks ago

Review №19

Rating: 1

There was a 2 hour line for most of the rides. That means if youre there for 6 hours you can go down three slides, given that youre willing to stand in the sun for several hours and wait... If that were the only thing maybe I would give it two stars, but in addition to this the food was crappy. I had the worst hamburger of my life from the hamburger stand: the bread was old and stale, the meat was cold and there was literally nothing on the burger except meat and cheese. My daughter wanted a pretzel so I walked up to the pretzel stand. The server saw me waiting there but then walked away and didnt return, apparently the stand had closed. The hot dog stand couldnt serve any hot dogs because she didnt have tongs to be able to serve them. Literally one of the worst experiences of my life - I wish we hadnt gone there.

Date: 3 weeks ago

Review №20

Rating: 5

Date: 3 weeks ago

Review №21

Rating: 1

We arrived at 12:30 and left when they closed at 7. We were only able to ride 3 rides the entire time we were there. Paid $270 and it was a waste. Wish we would have just saved our money. Fast passes were also sold out. They need to limit how many visitors can attend so their customers can actually get their monies worth. Such a Rip off. We waited in line for 2.5 hours to ride one of the tube shoots only to keep getting stuck and when you werent stuck you literally drug the concrete which resulted in an injury to my elbow. We will not be going back and do not recommend anyone else going. My kids were so very disappointed as well.

Date: 3 weeks ago

Review №22

Rating: 4

Date: 3 weeks ago

Review №23

Rating: 5

Date: 3 weeks ago

Review №24

Rating: 1

I am not one to normally write reviews, but I feel this needs to be put out there so customers can have the expectation when visiting the park. Growing up in Texas our family always heard about how great Schlitterbahn was. We moved out of state and planned a trip to visit with family and planned a trip to the park. Our family was highly disappointed in this visit. The portal would not allow online payments which took extra time for us to get into the park. The staff could not honor the online rates because they didn t have the buttons to do it, did a work around which cost us 10 dollars more. Once in the park and after finding a spot for our stuff, we began to look for a ride. Park opened at 11 we started looking for a ride around 11:30. After walking by 3 closed rides, we finally got in line. After about 40 minutes of being in line. I left with our youngest to go play in a pool in the kids section to help cool her off. The rest of the family finally finish the ride and returned to our spot about 3 PM. 3.5 hours to ride a ride for 2 minutes. Hearing from a few other people that the other park(East) had more options we decided to switch parks. The tram to switch parks took about 1.5 hours We went to go get our souvenir cups to a few different locations find out no one had any Got food that seemed to be sitting under a food lamp for a long time since our hamburger buns were like rocks and making it inedible. The rest of the family decided to try a slide again. After waiting for another hour they had not returned, with the frustration of spending almost 700 on the trip, we went to get a refund. The representative tried to help as much as possible, but no refund for the tickets would be allowed after a few calls around. After those few calls and after talking to a few managers, we recieved a refund for half the amount. Went to see if the family had returned and they had not. They finally finished the second ride around 6:15. So we ended our trip waiting in line to take a tram back to the other park. 377 for two rides with half the rides closed, food we could not eat, and drinks we could not get made this trip the worst family vacation we have ever had and a huge disappointment for our children.

Date: 3 weeks ago

Review №25

Rating: 3

The wait was way long. We were there for more than 6 hours. And just had 4 rides don t buy the meals if you could bring your own in a cooler. Food is very substandard. We had the burger, chicken sandwich, funnel cake, and brisket sandwich. The service is also substandard. It s not like it s cheap to be there. We had better time in East than the west park. The heated pool didn t feel like heated. The ground set up was efficient with the heat, kept the place cool underneath the master splasher base. Maybe there s just too many people. Long wait for the shuttle and had the driver switch en route which didn t look professional. Disappointed. Drove all the way to NB and spent more so we could enjoy. We did make the most of it but won t spend the day here again if I have other choices.

Date: 4 weeks ago

Review №26

Rating: 2

Fast pass was a waste of money. Ended up waiting over an hour for the Wolfpack ride and not even able to ride Master Blaster. Bars ran out of cold beer and started serving warm beer. 100s of bees all over the soda fountains.

Date: 4 weeks ago

Review №27

Rating: 5

Best water park in all of Texas!

Date: 4 weeks ago

Review №28

Rating: 3

We visited Schlitterbahn this past weekend. Schlitterbahn Water Park in New Braunfels offers The hottest coolest time in Texas, but it really should be called The hottest most overcrowded time in Texas ! So let s start with the good. It is a fun, family-friendly waterpark experience with a variety of water rides and attractions. One of its standout features is the allowance of outside food and coolers, which is a great convenience for families. It also has free parking. However, the park can get quite overcrowded, particularly on weekends and during peak seasons, which might impact your enjoyment. Overall, its a lively spot with a lot to offer, but be prepared for the crowds and the long lines to ride a water coaster can be a wait of 2 hours. The pool and the lazy rivers were so packed it made it difficult to enjoy. I m giving the park 3 stars for the overcrowding. Schlitterbahn really should control the number of people allowed in the park. At the end of the day, the children in our group left the park with smiles on their faces. They didn t notice the overcrowded lazy river and rides. They said they had a lot of fun.

Date: 4 weeks ago

Review №29

Rating: 1

I wish I had a better experience at this park but I didnt. We decided on Schlitterbahn New Braunfels because weve been to the one in Galveston plenty of time and we learned this one was twice as big. The problems: The cabana came with reserved parking, we arrived at 2pm and it was packed. We were told let the guy who was directing traffic know we have reserved parking. I had to show the guy my purchase which was expected but I was then told to drive around the lot and look for a parking spot with a cone, come to service desk then retrieve a sticker then go place it on my car. That was a bit of an extreme process. Why the guy couldnt just give me a sticker right then and there. Well I didnt even get a chance to do the full process because lot was full. The guy at the service desk ask me did I drive around the whole lot and check? I told him yes even on the sides. Well I guess he didnt believe because he then said we have to go look again. This time Im now on foot following him through a lot that I already knew was full. We passed a golf cart which Im thinking why didnt we just take that vs us walk this whole lot. Finally he tells me to just park in employees lot on the side, and he will take the heat from his boss or whomever if something was to happen. I asked can we park in the spot closest to the park, I have lots of things to carry inside (only myself and 3 girls with me because the boys were busy trying to find parking on the other side of the park) but I was told no its best to park in the last spot because I wasnt supposed to be in the employees parking anyway. He told me I could park in front of the entrance and to unload. We decide we wasted enough time on the parking issue, so we will just try to bring everything in best as we could. As were unpacking the truck, now we are faced with every employee passing, stopping and telling us we cant park there. One of the guys being really pushy and not really wanting to hear what we had to say. I had to beg him to listen and reason with what I was trying to tell him. Finally he radios the first desk and they confirmed. This indeed gave me a light headache. We made it to first desk because now we had to show them our park tickets. They scanned the tickets then I asked how do we get to the surfenberg cabana. The walk was unreal but we may it taking a few rest breaks along the way. Shortly after arriving at the cabana, we were approached by a woman saying she think were in her cabana. I assured her we were in the right one and showed her my last name on the cabana. As she was walking away Im realizing this couple had help with their bags from the staff but we were offered any help and they sat there and watched a woman and three girls struggled. Wow. I then called the number because we needed help getting situated but the guy didnt show up until an hour lately after I had already figured out everything myself. Once he arrived he didnt introduce himself or anything. He didnt tell us how to use the safe or any of the discounted items (souvenirs and merchandise) that were available to purchase. Us girls sat and started eating until the boys arrived. They did finally arrive 30mins after we were done eating because it took them that long to find a parking space and the tram (bus) line was so long they had to catch the third one. The lines are super long and the wait for each ride is fourty-five mins to an hour long. Which we were able to ride a total of 4 rides before it was closing time. They felt like this was the worst birthday they ever had and I would have to agree. The park itself is beautiful. The rides we did get to experience was awesome but the staff is not the best at all. I feel like the staff robbed us out of our experience.

Date: 4 weeks ago

Review №30

Rating: 5

Date: 4 weeks ago

Review №31

Rating: 5

Date: 4 weeks ago

Review №32

Rating: 3

This place used to be one of my favorite places to visit as a child. I m close to 40 years old now and it is not the same. The prices are outrageous. For example, the unlimited express pass is 200 dollars per person. That is not including the cost of your ticket. The wait times in line on average were about an hour and a half to two hours long.

Date: 4 weeks ago

Review №33

Rating: 3

Date: 4 weeks ago

Review №34

Rating: 3

Waterpark was fun, but our room was bug infested, we had to be moved at 2:30 am to a different room across the park. I liked the slides, just not the room

Date: 4 weeks ago

Review №35

Rating: 4

Date: a month ago

Review №36

Rating: 2

Date: a month ago

Review №37

Rating: 1

I suggest you experience the natural beauty of New Braunfels by exploring the rivers instead of visiting Schlitterbahn. Youll spend more time waiting in lines than you will enjoying the water. Instead, immerse yourself in the environment, meet the locals, and discover the hidden gems that New Braunfels has to offer. Remember its less cost to float the natural river than spending it on Schlitterbahn.

Date: a month ago

Review №38

Rating: 3

Two different parks with the same admission, but still not a whole lot to do in there a couple of waterslides a lazy river with a really long wait lines and that s pretty much it ,if you re in the area it s a good day visit but if you re driving from either Houston or Dallas in my opinion is not worth the drive.

Date: a month ago

Review №39

Rating: 1

Not worth it. Too crowded. Fast passes and over priced tickets don t make it worth it. Fast passes have ruined this park. You wait 2 hours or more for each ride and for buses. Won t be back

Date: a month ago

Review №40

Rating: 1

So very sad. This place was one of my favorite places to visit my entire life and now it s just crappy water park. 5 rides closed on Labor Day weekend and they ran out of food and condiments. I doubt I will ever come back. Traveled all the way from Florida too.

Date: a month ago

Review №41

Rating: 1

Been coming here my entire life. The fast pass idea ruins the experience for the ones that cannot afford it. Alot of ride closures. And the guest service employee at the west park was extremely rude and unhelpful. This place has been ruined. I understand lines but the fast pass makes it were you might get 3 rides in a day.

Date: a month ago

Review №42

Rating: 5

We have been season passholders for 3 years now, and we have loved it all! The New Braunfels Park has so much to offer, and there is more than meets the eye. The employees and general flow of the park does a great job of handling the number of people that come. We love it so much. My 2 teen boys decided to be lifeguards. Im so glad theyve extended their hours this year.

Date: a month ago

Review №43

Rating: 3

Lines are way too long. 2 hr wait minimum. Park is too controlled. Had to wait to get in wave pool. Other than that nice park.

Date: a month ago

Review №44

Rating: 1

What a joke and waste of money. We went and half the rides were closed. They said it was due to being understaffed. If you re understaffed and cannot operate efficiently then you need to cap your ticket sales. We spent 4 hours there and rode one slide. A complete nightmare and at 2pm there was still people buying tickets piling in.

Date: a month ago

Review №45

Rating: 5

Date: a month ago

Review №46

Rating: 5

I love this place,honestly feel its the best waterpark Ive ever been to. The fact there is 2 parks and free parking sold me. My family and I are season pass members, and as the season comes to a close I notice that dont have alot of food available, which sucks for me because I have the food pass as well. Also, the wave river, no longer has waves. Im not sure what happened or why. It was my families personal favorite. Worth the visit, often times beginning and end of season certain river rides wont be running, so just plan accordingly.

Date: a month ago

Review №47

Rating: 5

Awesome place. I went with the family on a Friday. Part of the water park was closed but we still had a great time. The food was reasonable and I kid you not, you need to get the slippers.

Date: a month ago

Review №48

Rating: 5

Date: a month ago

Review №49

Rating: 2

Schlitterbahn, I hate to say is actually not fun. The wave pool is literally the only fun thing available that doesnt make you wait hours to try. I honestly had more fun at Kalahari which is cheaper. I wasted money on the season pass but I urge everyone else to try other places within Texas before trying Schlitterbahn, especially with kids. The only thing I looked forward to was leaving to attend to Buccees. The food is a complete joke unless you pay $30 for a single Turkey Leg, cheaper foods are almost inedible, powerade even in the bottles taste gross, and the water stinks season-round. Save your money.

Date: a month ago

Review №50

Rating: 1

Date: a month ago

Review №51

Rating: 4

It is a unique place, there is a lot to do and little time, it is worth visiting for at least two days. Lazy rivers are great. Some pools have shadows, you just have to look for them. Sometimes there are long lines at attractions and it is better to go to another one. The food is good, and the facilities in general are good.

Date: a month ago

Review №52

Rating: 4

If there was a way to know, before getting on the road to be at the park when it opens, that the Torrent (wave pool) wouldnt be making waves, that would have been helpful. The rides are fun, but honestly, THIS is the attraction and when its not working, its a kick in the teeth.

Date: a month ago

Review №53

Rating: 5

Date: a month ago

Review №54

Rating: 3

Not a fan of the mandatory life jackets in the torrent river this year. We ve been fine for 27 years, but I guess it is what it is. Over all though- love the park. Season pass it the way to go. It s overpriced for a single day, but a season for 99 Is a good deal

Date: a month ago

Review №55

Rating: 3

Fun but way too many people

Date: a month ago

Review №56

Rating: 5

Great water park. Arrive early so you can go to both the east and west sides of the park. You can bring a cooler with food as long as you carry it with you. We choose the all you can eat wrist band because it can be a hassle if your hungry but your cooler is at the other half of the park. It was only 3 of us but for a larger group it can get pricey. Just know it was the end of summer during the week but the lines were still long for the rides. We had a wonderful time there.

Date: a month ago

Review №57

Rating: 1

Don t waste your day & money! We ve visited several US water parks in peak season over the years, with no issues when using a fast pass, but this water park is awful. We were visiting from the UK. We went on a Saturday, & had purchased fast pass tickets. We arrived early, but it made little difference, the park was packed and the fast pass made little to no difference either! We queued for over an hour with the pass, we didn t get to do all of the flumes included( that were open I might add) Some flumes were shut! The park is split between two sites, and buses are used to move between sites of course the queues were sooo long, with little management. The park looks tired, out of the water parks I ve done in the US this is by far the worst, in fact a total rip off.

Date: a month ago

Review №58

Rating: 1

Terrible experience. We stood in line for 1.5 hours just to ride once, under the sun, with 100 other people. The food at Ship Wreck was cold and dry, and the soft drink machines were out of order. There are no changing rooms, so you have to change in the restrooms, where the floors are covered in who knows what. I really dont recommend it.

Date: a month ago

Review №59

Rating: 1

If you enjoy spending $70 to spend the day in crowded dirty pools, waiting in line for hours in sweltering heat to go on a single water slide, spending $16+ for a margarita, and waiting in line for a shuttle to take you to a different side of the park just to be told the lazy river is closed, then this is the place for you! This place is so overhyped, overpriced, and overcrowded. The wait time for the water slides is ridiculous. Even on an off weekend towards the end of summer when kids are back in school the average wait time for a ride was an hour or more. It doesn t help that if it s 100° and you re forced to wait in a line that s only half shaded. You re much better off spending your time and money floating the Comal river or just going to a public pool. The only plus side is that they allow you to bring in your own cooler with food and drinks (non alcoholic); something that isn t all too common at amusement parks. But overall, not worth the time and money.

Date: a month ago

Review №60

Rating: 4

Had a great time with my wife in kids for vacation. The only thing that killed the mood is that some of the rides were closed. The resort we stayed at didnt have a resort feel to it,kind reminded me of the old 50s homes from East austin. but it was cool. we got in 1hr ahead because we were staying at the resort. So I guess that made up for it. Then the mixed drink were great. The wolf pack is a must ride. Wouldnt recommend for vacation. But I would recommend for a great day of fun.

Date: a month ago

Review №61

Rating: 3

The park was nice, but we had a few issues. First problem was parking. We paid for parking in advance, and it took a while to find the parking because it was gated off. They over sold the parking lot and had to find us a place to park. The wait for the shuttle bus was crazy long, but that is to be expected I guess. We also paid for a cabana which was very nice except for all the wasp nests full of wasps. My wife is super allergic to wasps, and I asked for them to be sprayed. The attendant said it could be done but it would take a while and we would have to remove everyone and cover everything in the cabana. I feel like they would take care of the wasp around the cabanas while the park was closed.

Date: a month ago

Review №62

Rating: 3

We stayed at the Resort with our large family every summer for 10 years until Covid hit. Then Cedar Fair bought it and we couldnt reserve our usual room (they wouldnt allow reserving a specific room any longer). Its been disappointing to say the least with too many restrictions, many good, old-time rides discontinued and rides consistently closed all over the park. We still go but its lost shine.

Date: a month ago

Review №63

Rating: 5

Date: a month ago

Review №64

Rating: 5

Date: a month ago

Review №65

Rating: 2

Date: a month ago

Review №66

Rating: 2

I have been coming to this water park we every single year since I was a kid... for over 40 years now. It is one of my greatest childhood memories and also that of my children. It was a friendly, fun, relaxing, family oriented water park that stood out amongst all others. We loved the main park most for its unique rides that featured river water with a few of them ending in the river. Ever since the park was bought out things have adversely changed. Entering the newly added gates, feels more like going through airport security with the metal detectors and security searches. The park can get crowded and lines can get long which can be expected. We used to enjoy ourselves in the cold lagoon while waiting for lines to go down. Unfortunately, the Hillside is no longer river water and neither is the lagoon... So its like floating in a hot tub on 100° day. Our visit this August was by far the worst experience weve ever had this far, which has helped us make the decision to no longer spend our money purchasing season passes as we will no longer be visiting regularly. he lines we stood in were actually shorter than normal but yet the lines took double the time to enter the ride. It appears they allow unlimited fast passes and they merge them in to the front of the line. No longer did they have to schedule their fast pass time slot, so they were able to ride as many times as they wanted. Many of them went 3-4 times while we stood in line for more than 2.5 hours. The park hours used to be 10-8pm even on week days.... They have been shortened by 3 hours with only 7 hours to ride the rides. With such long lines, we were only able to ride 3 rides the whole day without breaking to eat lunch. They were short-staffed, they had ride exits to the river closed off (this seems to be the norm now), Many of the rides were closed, even those like the Cliffhanger that specifically said on the website that it would be open. There were plenty of staff for the shop and all of the restaurants. With the lines being so long at the main park, we decided we would shuttle over to the other park and float in the Torrent River. Upon arriving having to stand in line to get in (that was new a couple right after the new company took over), we discovered that we were now required to wear life jackets to get in. Thats was the final straw! Do you know how ridiculous that looked! Thats like being a life long skater and being required to wear a helmet and body pads that you dont want to wear at the skating rink! Many people took off their life jackets in the Torrent River (I dont blame them), therefore there were hundreds of life jackets floating around, getting stuck on peoples legs, arms, feet, etc causing an actual hazard! We were also told by some of the staff that have worked there for multiple years, that their pay was reduced this year. Thats probably why most of the employees unfriendly, unhelpful and RUDE! Save your hard earned money, I wouldnt waste on this water park. Its only about to get worse as Cedar Fair just finalized their merger with Six Flags!

Date: a month ago

Review №67

Rating: 3

Security in the Waterpark was not nice. Lines were super long and all rides were over an hour wait.

Date: a month ago

Review №68

Rating: 5

Schlitterbahn New Braunfels is huge and offers water fun for everyone. Although there are many lines, the experience is worth it. Great variety of slides and areas to enjoy as a family. Recommended!

Date: a month ago

Review №69

Rating: 1

Absolutely do not recommend going here. Each line was 2.5 to 3 hours long. We didn t get to do any of the rivers. Customer service was horrible. They had way too many people in the park. And no access to buy a fast pass because apparently they were all used. There are 2 separate parks to shuttle from and you also have to wait a hour and a half in line to get on the shuttle. Definitely not worth spending $80 a person. Will not go back nor recommend it to anyone.

Date: a month ago

Review №70

Rating: 3

Date: a month ago

Review №71

Rating: 5

Date: a month ago

Review №72

Rating: 5

So much fun! My family and I go every year! Its an awesome place to cool off and enjoy the day.

Date: a month ago

Review №73

Rating: 2

Half of the park was closed. Was not aware of this when we purchased the tickets. Was not much to do at all.

Date: a month ago

Review №74

Rating: 5

Date: a month ago

Review №75

Rating: 1

Scam of a water park that is 30 years outdated. Do yourself a favor and make the drive to Hurricane Harbor. Massive lines, rides closed, old old old construction. 1000% geared to small children (42 and under). Needs a complete overhaul and revamp.

Date: a month ago

Review №76

Rating: 1

I was really sad to see what Schlitterbahn has become after all these years of family participation. This park was a joy to come to when I was a child. But, like many things, the environment has changed. Don t get me wrong - contrary to many reviews, the staff was kind. They did their best to explain why things were different or diminished. And, quite frankly, I gathered that this establishment has been acquired by the same corporation as Six Flags (maybe that s the cause of quality degradation). Workers that used to be paid $13 an hour are now paid $11/hour. The standards that used to exist no longer do. The shade partitions only cover you for so long before you re left in the sweltering heat of Texas summer. And then you are asked to splash your fellow patrons as you transcend down the ride they have also waited an hour and a half for. This doesn t even include fast pass times. At the end of the day - it s a business. But it s a poorly run one at that. Feeding off the reputation of a place that no longer exists. Go to the river. Grab a sprinkler or a tarp and some soap. Because, at the end of the day, you will get a more quality experience out of those homemade experiences than this water park. I m sorry to say that.

Date: a month ago

Review №77

Rating: 5

Date: a month ago

Review №78

Rating: 2

This was my second time going but because it was late in the season they only had the smaller park open. I really didnt feel like it was worth it for the price as the best rides were at the closed park. You cant park at the open Waterpark so you have to park at the closed one and take a bus ride over to the open park. That Created a line that was down the street waiting to get on the bus. We ended up waiting for nearly three hours for one ride, all the time thinking it would speed up soon. I would say that we had a lot more fun and rode a lot more rides at Aquatica and Sea World.

Date: a month ago

Review №79

Rating: 3

I dont know man ...... As much as I love the waterslides They beed to get a different gardener cuz lot of kids got stung over there ( )

Date: a month ago

Review №80

Rating: 1

I arrived at the park on 8/12/24. The website advertise bonus days. I thought it meant that you got to ride extra rides. What it actually meant was half the park was closed and these rides were open. Awesome marketing. But what a scam. First time To come. And half the park was closed. There were thousands of people that thought the same way I did. So they ended up cramming everyone into half of the park. There were two hours waits on the rides. This was the last hurrah for my daughter before school started. I rented a treehouse loft overlooking the lazy river, which was drained so I got to look at nothing. Not sure if I will ever come back I would rather go to Kalahari. I hope management sees this and looks up my account and tries to compensate me to convince me to return I do not do many reviews. But I want to caution people before they spend time and money here.

Date: a month ago

Review №81

Rating: 1

Date: a month ago

Review №82

Rating: 1

Consistent with all the other posts, if you don t pay an insane amount for fast passes you will just be standing in line forever at whatever rides happen to be open that day. Did two rides in 5 hours not including lazy rivers. Even if the tickets were free, I don t think it would be worth going to suffer in the heat while standing in lines that barely move all day.

Date: a month ago

Review №83

Rating: 2

Most rides close, for years been having season pass and I am starting to question why not worthy anymore.

Date: a month ago

Review №84

Rating: 5

Amazing place! Definitely one of the classic and best water parks in the country!

Date: a month ago

Review №85

Rating: 5

Date: a month ago

Review №86

Rating: 2

We went during a bonus day where a lot of rides were closed and the tickets were discounted.

Date: a month ago

Review №87

Rating: 1

Bought end of year season passes for my family $400 only to find out that they are closed during the week. To be the largest/best water park in the USA, completely unacceptable.

Date: a month ago

Review №88

Rating: 1

The awful experience my freinds and I had here is a defining example of how corporate buyouts destroy great businesses. Was not anywhere near the experience we remember having when we were younger. Spent roughly $500 just for one night at the resort for 4 people, and another $200 at two food stands with 4 halfway frozen margaritas for the whole day. Only experienced the west side park that was absolutely impossible to navigate. We overheard other groups of people sharing the same frustration with having no idea how to enter rides amid overcrowding. For what is supposed to be an amusement park there is a serious lack of signage that actually leads you to each attraction. Guests without a fast pass went out of their way to kindly tell us they had been waiting over an hour just to move halfway through the massive lines for literally any of the tube slides. We were only able to experience the pools due to not wanting suffer sunburn or heat exhaustion from waiting in line. Halfway through the day we were desperate for shaded areas. The pools were dirty and overcrowded. Most comfortable part of the entire day was in the resort cabin. Overall the experience was poor, exhausting, very disorganized and pretty inaccessible for the price.

Date: a month ago

Review №89

Rating: 1

Came and left in 30 mins. Down from the Midwest and didn t realize at this point of the year waterparks are now only operating on weekends, so this was my one day to go. Signs are extremely confusing, dirty, workers look miserable which I don t blame them. Just save your money and go to Seaworld. I spent $160 to be there for 2 seconds. I thought I did my research but I guess not.

Date: a month ago

Review №90

Rating: 1

Terrible water park. The only good reviews are from people with the fast passes. It made me so mad to spend $100+ just to wait in line for 2+ hours just to watch 50+ fast pass people get let in before anyone from the regular line is let in. Schlitterbahn is money hungry and does not care about you unless you are willing to fork out tons of money. It use to be so fun when I was a kid and now it s just an awful place I saw multiple kids crying waiting in line because they were so tired of standing and waiting. So don t go here unless you like wasting money and standing in a line that doesn t move all day.

Date: a month ago

Review №91

Rating: 1

this place used to be an amazing water park experience, now its just a fast pass pay to win cluster fluck. over crowding on a Saturday morning so bad we almost had to sit on the floor to eat. the water at the resort and in the park was filthy with particles floating around and on the bottom. its obvious the place is understaffed as rides close randomly throughout the day due to the park being understaffed. employees look unhappy and arent very friendly. we didnt even get to enjoy any rides because we didnt want to wait 2 hours in the sun with no access to water for a disappointing pay off water slide. food and drink were extremely over priced, 4 small pizzas and 2 waters was $80. 4 mango margaritas in mini solo plastic cups was $60... insane. we drove 3 hours for this btw and we wont be returning.

Date: a month ago

Review №92

Rating: 5

Fun place to swim n float! Long lines but doesn t ruin the fun. We got the annual pass with the food pass and are enjoying it immensely. I need to bring my little nephew back here cuz I know he d love it too.

Date: a month ago

Review №93

Rating: 1

Careful with Bonus days, I went today and the main West park was closed. Very sad since the West park is the best, in my opinion. Please update the website to clarify that one of the parks will be completely closed. They put random dates on the website but theres not a clear WEST PARK WILL BE CLOSED ON THIS DATE When I emailed corporate about it they could care less about the lack of clarification. I guess its part of their marketing plan because if I would have known one park is closed I wouldnt have spent my money on tickets which are non-refundable. Many people who parked at the West park as I did were confused when the attendant standing in front of the park letting us all know the West park was closed. Read the website completely so you dont make a costly mistake as I did.

Date: a month ago

Review №94

Rating: 5

Awesome park with great rides and scenic nature. Good healthy restaurants can be encouraged. Food is all junk and processed.

Date: a month ago

Review №95

Rating: 1

Today we went to the park and what a disappointment half of the attractions were closed. But the tickets did cost the same. Its a shame that they didnt warn you that the park was only half operational.

Date: a month ago

Review №96

Rating: 2

Only 1/2 park open lunes for 4 rides that were open were well over an hour wait

Date: a month ago

Review №97

Rating: 1

We show up Aug 12, Monday morning 10:50 am after purchasing tickets online the previous day, go to the main entrance and its closed , no one at the entrance gate, no signs posted. We notice a line forming across the street. Everyone was told they needed to take the tram to go to the east side of the park. Yes, what they call Schlitterbahn West was closed, not ONE ride but the whole west side of the park. There were NO notices on the website about closing half the park when we purchased our 3 bring a friend passes and the all day meal plans. We asked a grumpy worker why it was closed and they had no explanation and said to talk to a manager. So now by the time we get on the tram and make it to the other side it was 11:45 am. Wow, so we finally made it to the park where all the people that are usually in 2 parts of the park are crammed into one. It was bad enough with the lines when both sides were open. We stood in line for the dragons lair ride for almost 2 hrs in the heat of the day, no water mist, just heat . Two people in our group left the line because they were overheating. As for the other 3 tube rides the wait was just as long. Forget about using the all day meal plan, had to stand in line all day. I didnt know I purchased the stand in line all day pass. The torrent river and the Krystal river were way over crowded. Not enough tubes in either river, had an older guest with us and waited for a tube for along time. On top of that there were so many people in the two rivers my daughter got kicked in the face twice. All-day meal pass: For the one meal we did finally get to use with our ALL day meal plan, the people at the restaurant didnt have a clue. They didnt know what food came with the meal plans. The girl that was handing out the food had a very bad attitude. The park is not at all like it use to be. The new owners are deceptive, incompetent, and do not know how to run a business. We will not be coming back. I will post everywhere and tell everyone how bad our experience was. They do not deserve the business. As others have stated, the people working there dont seem to care about the job. They dont pay attention to the ride which makes it even longer to get on. They just dont care...hmmm just like the owners of Schitterbahn. Sorry for the book but maybe someone from the park might actually read it . As per the worker to talk to a manager.... No manager was available or called me back. Waste of money.

Date: a month ago

Review №98

Rating: 1

Some friends and I went for a second trip last weekend. We ran into several issues that cause me to give it this rating. First, in the beach area near the masterbalster they are requiring lifejackets to enter. This is not the issue. People leave them loose in the water and they get tangled around others legs. Someone should be in the water making sure guests wear them or they just need to not have people wear them. Secondly, at the old park the following day we encountered two rude employees at the beginning and end of the day. The parking attended turned away people with disability placards (including two disabled veterans and a security guard screamed at people loading their vehicles at the end of the day for not moving fast enough. Third and finally, more than half the rides were closed leading to overcrowding in the pools. It was chaotic and people kept getting jumped on. We will not be back unless and until things change. It was not like this before Cedar Fair and Six Flags took over.

Date: a month ago

Review №99

Rating: 1

Rude Employees. Front gate employees do not smile or welcome you. Lifeguard s seem to have an issue towards people who are no longer teenagers. Lifeguards do not communicate with people about broken rides, or if there are long wait times. We sat in line for Wolfgang for 3 hours because of a medical emergency Actually it ended up being the conveyer belt that brings up tubes.. okay so tell people about it. That way they cant make an educated decision versus waiting in the hot sun at the top. WOW, the Falls , the longest broken water ride in the world! No news about this online or when we reached the park. Prices are high for waiting for hours. Master Blaster took 2 hours, White Water Chute took 2 hours. We wasted our 2 days trying to wait for the cool rides. Fast Passers ruin the entire fun of the park. It is not a fair system. I can see how it may work at Six Flags bc they fit 10-20 people per ride. Majority of rides are 1-2 and one ride lets 3 at a time. This business should start listening to its Unsatisfied customers. I raved to my daughter and wife about this place. I looked foolish because of how awful it was.

Date: a month ago

Review №100

Rating: 1

I ve been coming to Schlitterbahn NB from DFW since I was a year old. A chronic illness kept me from going the past 3 years. I finally recovered enough to take a trip again, and this is where I chose to go. Absolute waste of money. Cedar fair ruined the park. Schlitterbahn is dead. I m SO devastated by the changes and the horrible experience I had here on August 12th that I will never, ever come back again unless they sell it. This has been one of my favorite places in the world my whole life. Now, I d LITERALLY rather buy a $20 slip n slide and it would ve been way more fun. I brought friends out here (4 hour drive) for a 1 day trip to this park and regret it. We spent over $200 and didn t get to ride a SINGLE slide because the entire west side of the park was closed, the falls was closed, master blaster and Wolfpack broke after we had already stood in line for over an hour. The ONLY slides available while I was there were dragons lair and the black night. Both had 2-3 hour long lines because the park was so extremely overcrowded. They took the fun giant alligators out of the lazy river for good. If you ask employees anything, they stare at you blankly like they either have no idea, or they just hate you??? Very rude staff, life jackets REQUIRED in the torrent river now. Every single thing that was good about this place has been ruined unless you have $100 per person for a fast pass BEFORE paying for food, drinks, parking, accommodations. Boycott this place so cedar fair has to sell them. I m DISGUSTED by the changes made here. If you want to risk it, purchase your tickets with a credit card so you can try to get a chargeback if they scam you the way they did me. I spent the whole day there and didn t get to ride a single slide. We basically paid $200 to go around 2 lazy rivers a few times. I d ACTUALLY rather go to the grocery store and the DMV. What a shame. I hope they sell the park to a REAL Texan once everyone who grew up going here boycotts it. It was such a terrible experience that I GENUINELY think they are paying people to write the good reviews that are recent to keep the ratings up. There s no way all the good reviews are real, unpaid people that spent their own money to come here. You would genuinely have more fun running errands all weekend. Spend your money on a raft and enjoy the river or literally ANYTHING else. I will never bring my friends here again, and I will never recommend to anyone again, and I will never let my family go there again unless it s sold, either. ANYTHING else is better. Seriously, I d rather go get a blood draw than go back. If someone offered to pay for me to go back, I would say no thank you.

Date: a month ago

Review №101

Rating: 3

Date: a month ago

Review №102

Rating: 5

Date: a month ago

Review №103

Rating: 5

We all had a blast! Loved all the great rides! My grandson has loves wave pools and this one was his favorite, mine also! Great family vacation. We will be back!

Date: a month ago

Review №104

Rating: 1

Visited Schlitterbahn for my first time today. 8/13/24. Well, when we got here, part of the park was closed. Only one area was open that only has 3 slides for adults. 2 slides have a weight limit of 250 lbs. My husband is 260 lbs and was able to use only one. We are beyond disappointed. Lots of money payed for nothing.

Date: a month ago

Review №105

Rating: 1

Worst water park we have ever been to. Most of the rides were closed, causing lines to be 1-2 hours per ride (Friday). One of the rides that had an 1.5 hour + wait, they forced us off halfway through the ride and you had to leave the water park and re-enter. Absolute nightmare. We would NEVER go here again

Date: a month ago

Review №106

Rating: 5

We went to Schlitterbahn Waterpark New Braunfels the leas week of July and the first week of August. This was our family vacation before school starts. We drove from Oklahoma and this is a return trip because we came last year and had such a great time. We were some of the first to arrive and the last to leave we had so much fun. We went to both parks and it seemed like the wait time were less than the year before but the park was still crowded. We went on almost every ride and the Master Blaster 4 times. The longest wait time was about 35 minutes. We were lucky I guess. Anyway we brought our own food and drinks but still bought a refillable Icee cup because my daughter loves Icees. I loved that they played the National Anthem every day upon opening! The park was clean and the workers were nice and polite. We all had a great time and look to go back next year!

Date: a month ago

Review №107

Rating: 3

Seasonal Rides?? Mid August??? Justify closing half the rides please.

Date: a month ago

Review №108

Rating: 4

Date: a month ago

Review №109

Rating: 1

Very disappointing experience. We went August 11. Many rides were shut down due to not enough Life Guards to run the place. This left 2-3 hour lines on the more popular water rides that were manned. We managed to get in 2 rides before it closed. Never wasting my time and money to go again. If you dare try, spend the extra $$ to go Fast Lanes.

Date: a month ago

Review №110

Rating: 2

Completely disappointed. I was so excited to come here. At check in, there was another gentleman checking in and the front desk lady was giving him all the info and then she said that the west side (where the hotel is) was going to be closed as of this day. The reason I stayed here was so I can go to this side! I like this side of schlitterbahn. But now, I did not get to experience it at all. Nowhere in the reservation did it state that this side was going to be closed. I would not have stayed or come had I known. The east side was also packed. 45 minute to an hour and a half line to ride anything because it was over crowded and not the whole park open. Waste of time. Should have just gotten an air bnb and gone to the river! For the price, not worth it. Especially not knowing. When I called they said it is on the website. Then how come everyone I spoke to there had no idea!!! Very disappointed!

Date: a month ago

Review №111

Rating: 5

Date: a month ago

Review №112

Rating: 1

T this the second year in a row that Schlitterbahn fails to inform its patrons that the main path is closed the day before school starts. This is beyond ridiculous! NO WHERE IN THE WEBSITE DOES IT MENTION ANYTHING ABOUT THE BRING CLOSED. Waiting on line for over an hour+ to ride 1 of only 3 rides open is outrageous. No where in the website does it even mention that the close 2 hours earlier than normal.

Date: a month ago

Review №113

Rating: 5

Date: a month ago

Review №114

Rating: 1

Always under-staffed the last 2 years. Have season passes and go at least once a week. Cliffhanger and The Falls almost always closed and others as well on any given day. Closed rides that are operational just makes the other lines longer, so you wait longer and ride less

Date: a month ago

Review №115

Rating: 5

Season passes are the way to go Go early ride some rides and when it get busy leave or get there for the last two hours and go on several rides Always fun

Date: a month ago

Review №116

Rating: 5

Date: a month ago

Review №117

Rating: 1

I don t know what has happened to this place! I used to go here as a child and it was so much fun now not so much. While we still enjoyed the 3 rides we could go on while being there from 11-8, I don t think I ll come back unless I want to spend hundreds of dollars for staying overnight and fast pass unlimited. Then again after all of that, what s even the point? The place has gone down hill quick. Everything looks trashed, the food looks disgusting, the workers look like they hate their life and hate you too, and all of the fun exciting rides aren t the same anymore. We waited in line for 3 hours and 30 minutes for a lazy river ride that lasted 1 minute max. Someone even passed out in the line! I know they know that it s ridiculous because they were instructed to splash us every couple of minutes. We all just stood there for hours watching fast pass members go multiple times and even complain about their wait LOL. While standing in line at a ride we had a life guard push me because I didn t move out of his way fast enough for him and when my mom told him not to touch me he blew his whistle in her face WTH! We didn t even bother telling anyone because every worker would snap at you for even asking a simple question. Towards 6 pm we got in line for a ride and it stopped moving and no one was allowed to go. We never got an explanation from the life guard, he would just stare at you when you asked what was going on. We eventually found out when leaving from another irritated customer that it s because of lightning but it would of been great to hear that before standing around for 20 minutes trying to figure that out. Overall my family and I made the most out of it but we will not be going back.

Date: a month ago

Review №118

Rating: 4

It s fun, more fun for kiddos but still fun

Date: a month ago

Review №119

Rating: 5

Last place I went with my husband while being homeless.saw a cute white duck swimming by himself

Date: a month ago

Review №120

Rating: 5

This park never disappoints! Hoping Six Flags maintains the park as is.

Date: a month ago

Review №121

Rating: 1

Since the six flags merger, the park has gone downhill fast. Torrent river used to be fast and fun, now its barely faster than most lazy rivers. I wont be going back. Maybe they can turn things around but itll probably take another new owner to make things right again

Date: a month ago

Review №122

Rating: 1

This place has definitely gone downhill. I have taken my kids here years ago and we had a blast, we went again yesterday driving down from Dallas. We arrived at 11am, got in line for our first ride at 11:30 and did not get on the ride until 3pm. This was due to the fast pass that they have started. We wer there until closing at 8pm and were literally only able to ride 3 rides. The staff outside of a few sweet people, acted if they hated their job, they are rude, they don t smile and our very unfriendly. If you ask a question, they look at you as if you are bothering them. The food was terrible, not to mention they had to ask me what I ordered 3 different times before they were able to get to me. I don t expect much from a water park so wasn t expecting it to be good, just bizarre how they could not figure out what we ordered. We did try to go by the over priced fast pass because if you want to even enjoy your visit, you have no other option, by the way, the fast pass, unless you by the 99 dollar one is only good one time on just a limited amount of rides but they were sold out. I m very frustrated as this was supposed to be a special day. I WILL NEVER GO BACK.

Date: a month ago

Review №123

Rating: 5

Thank you Schlitterbahn for the best summer! Buying a season pass was well worth it. I was there all summer having a blast. The negative is a blast pass is a must if you wanna have fun. The lines are too long!

Date: a month ago

Review №124

Rating: 3

Too much waiting time to use the attractions

Date: a month ago

Review №125

Rating: 2

We used to stay in the park 3 nights every year. I was expecting an awesome time but sadly those days are gone. Multiple rides were closed for the season resulting in crazy long wait times. Some of the steps they have taken in the name of safety are ridiculous. I feel like they should refund a big chunk of money since a lot of the rides were closed.

Date: a month ago

Review №126

Rating: 5

We went on a Thursday and purchased the Fast Lane band and meal deal. It was perfect! We all got the Wunder Pizza, and it was good--what youd expect from an amusement park. I havent been in decades, so we rushed to the blast rides first. I recommend staying at the resort because they allow you in an hour before the park opens. Ride all you can in that hour! The Fast Lane band is a must. The lines were long otherwise, but we got priority. It allowed us to ride almost everything in a day. The lazy river in the blast park is nuts! Its not lazy at all. Dont snooze on that and find the chute along the left side. If you time it right, you can catch air. Im 40 and a mom, and I was having such a good time acting like a ten year old boy lol If you wanna skip a line, Wolf Pack was a long wait and not really worth it. Its just a 3 person tub type tube with a high-sided pipe. Our favorite rides were Congo River, Whitewater Tube Chute, and Master Blaster. The day we went, the Falls and Cliffhanger were closed due to staffing. The staff was mostly friendly. I chatted with one staff member who did say the guests this year had been terrible, and in the 6 years shes worked there, shes never encountered crowds like that. Maybe thats the reason that the other reviews say the staff is grumpy. Perhaps theyve been dealing with rude and entitled people their whole shift or season and theyre over it. We had a blast and cant recommend the Fast Lane band enough.

Date: a month ago

Review №127

Rating: 4

This was a blast. Brought my mid-teens son, he had more fun here than anywhere else we went on this vacation, and we pretty much hit every tourist park. We brought beach towels for everyone, bought them especially for this park in fact, after we read online that the park didnt provide towels. We DID NOT USE THEM. Not once. Just had to drag them from place to place. You might, but we didnt and shouldnt have bothered. Having swim shoes or crocs is advised, one of our group did not and the concrete was burning hot in some places. The rides on the east side of the park all start from the top of a tall tower, with a fabulous circulating wave pool at the bottom of the tower. I think the tower has three different rides. Its a confusing chaotic mess, very disorganized, nearly impossible to tell which lines are for which ride as you climb the tower, or which lines are for fast passes, one of the rides has an hour-long wait at the bottom for a special huge sliding device before climbing the tower with it to wait another hour for the actual ride. I would recommend doing some research on reddit or finding a staff member or local kid to explain how the tower rides work before you get there, it just seemed like chaos to us, & we got over there late in the day, so we just gave up & didnt do any of the tower rides. But we all loved the wave pool at the bottom so much that we didnt even hold much of a grudge. We literally spent the last 2 hours the park was open in that pool and had to drag my son away at 6pm. All in all, highly recommended.

Date: a month ago

Review №128

Rating: 1

Worst waterpark experience of my life. This place is a scam. Dont waste your money or time! Its so bad! We spent an entire day waiting in lines and only got to go down two slides. It was a 2+ hour wait for any slide, while fast pass holders got to go multiple times. When we finally got to go down a slide, we realized the slides arent even good. Definitely not 2-3 hour wait good. Want to go from the West side of the park to the East side? Expect to wait an hour in the sun for the bus. It is extremely crowded. They clearly sell as many tickets as possible without considering the experience guests will have. The place is filthy. Rides constantly and randomly close. The staff look at you with a blank stare when you ask for help, even though the park is large and confusing with no handheld map provided. Want a fountain drink? Ok, but dont expect ice, a lid, or a straw. The best parts of our visit were drinking an Icee because we were so hot from waiting in the sun all day, and walking back to our car because we knew we were finally free of this place. We were frankly shocked at how bad it was. We came from out of town to celebrate a birthday and now feel embarrassed to have made the long trip just to stand in lines all day. We will never come back and will continue to spread the word about this awful, horrible, disaster of a waterpark.

Date: a month ago

Review №129

Rating: 3

Used to be so fun! Now you have to wait in line to get into the wave pool AND wear a life jacket. Lines have ridiculously LONG wait times.

Date: a month ago

Review №130

Rating: 3

While still the best water park around, this location has been quickly degrading from a fun-filled location where you swam at your own risk to a hand-holding facility where you have to wait in line for a life jacket so you can swim. Ive got a fun list of grievances. These are my complaints as of August 10th 2024... - Lines. They are everywhere. Want to go on a ride? 1.5 hour wait. Want to swim in the lazy river? 20 minute wait. Ride the tram? 45 minute wait. Its unbearable. Open more of the park or charge more. Figure something out, stop meat packing us instead. - Parts closed. Many good attractions are closed. All of tubenbaque (with the largest lazy river rapids ride) was closed. Many rides at the main park end early. (One used to go all the way to the river. Sad) A couple rides at the main were closed. They blame it on staffing shortages that I am quite confident they could solve with a pay raise. - Baby-afying. Many things seem unnecessarily safe now. The biggest gripe is the Blastenhoff wave pool (well, they removed the wave pool part) that leads into the wavy river. They fenced it off to control the amount of people in it. They also are requiring that everyone wear life jackets. Though luckily they dont enforce it and 80% of people take it off and cause the staff to fish them out in large piles. Last year, they had only one entrance to the long lazy river that connected the parks, which defeats the purpose. They also closed off all entrances except one to the Sufenburg lazy river. They mentioned to me these one entrance/exit rules were to count the number of people coming in and out I suppose for safety concerns. So now there is just empty beach looking entrances that are closed off. They also (somewhat understandably) removed the awesome hazardous floating alligators/snakes in the Sufenburg river. Boo. Those were so fun to get hurt on as a kid. Over the past few years I cant say there has been many positive changes to the park. Its on a downward trend. Its unfortunate that its trending this way. I hope some day a competitor park will appear that is more personal responsibility orientation. Id dig an adult park if that is what it takes to let me just have fun without all the strict rules. I used to go every year, but I think its finally time to start looking for a different yearly vacation spot.

Date: a month ago

Review №131

Rating: 1

This was a disappointing experience for many reasons. We had visited this Waterpark back in 2022 with no fast pass, and were able to enjoy many rides and go into the lazy river/wave pool with no problem. Now, the tickets cost way more (even with a discount its about $67 per person) and you can expect to be in line for a minimum of 1.5 hours per ride, even for the measly ones. We took that 1.5 hr ride to go on the Congo River Expedition. There were points where people got stuck and not moving forward, so eventually I had enough and stood up to push our party forward. Then there is the lazy river. Not only is everyone (children AND adults) required to wear a life vest, but there is a long line to get in as well!! Gone are the days where you can just idly walk in and out whenever you want. When waiting to get on the Wolf Pack and Master Blaster rides, the line moved maybe 10 ft in 30 minutes. At one point the conveyer belt for the tubes stopped working so people had to wait even longer. We did not get a chance to go on said rides. At the end of the day, we decided to try to wait in one more line to get at least a second ride out of the 5 hours we were there. I cant even remember what the ride was, just that it took 45 minutes to not even get through a third of the line, and then the ride was closed due to weather. But no one relayed that to anyone, and so people were waiting in line not knowing that they may not be able to go on. The only good thing about the experience is that we dished out some extra money to get unlimited fountain drink refills for the day. In retrospect it was probably still ~$5 per drink. Needless to say, we are never coming back to this place, even if we got the fast pass.

Date: a month ago

Review №132

Rating: 5

Hot weather, cold water. Minus the lines, whats not to love

Date: a month ago

Review №133

Rating: 1

Be prepared to wait over 2 to 3 hours in line for a single ride not including trying to find parking, you gotta be the super early also while your in line for 3 hours in the sun and get thirsty even if your with your partner and she stays in line while you get drinks for both of yall they won t let you get back in line they will make you go back to the back of the line what a joke fr

Date: a month ago

Review №134

Rating: 5

Date: a month ago

Review №135

Rating: 5

Lots of fun, always very clean with helpful staff.

Date: a month ago

Review №136

Rating: 4

Date: a month ago

Review №137

Rating: 1

Holding half the parking lot to start Charging $40 to park at premium parking is greedy and pathetic all the parking used to be free these lots sat empty half the day

Date: a month ago

Review №138

Rating: 5

Date: a month ago

Review №139

Rating: 5

Date: a month ago

Review №140

Rating: 5

Date: a month ago

Review №141

Rating: 1

This place used to be fun. Now it s a ripoff. Get ready to stand in line all day unless you want to get ripped off more for the fast pass.

Date: a month ago

Review №142

Rating: 2

Not worth going unless you get a fast pass.

Date: a month ago

Review №143

Rating: 4

Date: a month ago

Review №144

Rating: 3

Date: a month ago

Review №145

Rating: 2

Cool for the memories not worth the price or wait in the lines. They need a pool that isn t bath water temperature

Date: a month ago

Review №146

Rating: 1

I visited this past Wednesday and planned on riding the Master Blaster several times by myself (i bought the Fast Lane pass for it) However, I was told I couldnt ride because I weighed more than 250 pounds. I only weigh 261. Your lifeguards tried to force me to ride the Wolfpack instead. I felt so insulted being told i couldnt ride my favorite ride, the #1 water ride in the country and was offered the lousy Wolfpack instead, which isnt even a fun ride. I had to wait a extra 10 minutes before some kid was finally able to ride the Master Blaster with me. In contrast, Ive read that the Schlitterbahn Galveston has a limit of 300 pounds for these types of rides. If I can make a suggestion..... if you cant allow single riders who are overweight on these rides, you should let them ride with sandbags instead. Much better than waiting for a total stranger to ride with you. How shameful of you!

Date: a month ago

Review №147

Rating: 5

I just finished my season there.

Date: a month ago

Review №148

Rating: 3

Use to go here in my childhood to late teens and it was the place to go. Now its packed with long lines that unless you buy a fast pass will stay in most of your stay. The food is expensive and low quality. We ended up just going to the wave pools and lazy river. There are not enough tubes for everyone and with it being so packed its becoming more money focused than experience. Sadly will not be returning. We went on a Tuesday in July

Date: a month ago

Review №149

Rating: 5

Date: a month ago

Review №150

Rating: 1

Not worth it! Long slow lines. The park closed at 6 PM! Ridiculous. That s the best time of day. We ve been coming for 20 years and today was the last straw. We are done with Schlitter Bon. It s not what it used to be it used to be family fun Greedy, nickel and dime long lines and way too many rules. I remember running from ride to ride a few years ago now it s endless lines and you have to buy a 50$ fast pass if you want to ride. I m not sure where it all went wrong. It used to be a great place to spend the day.

Date: a month ago

Review №151

Rating: 5

Get a season pass and a fast pass. Its much more expensive and time consuming otherwise

Date: a month ago

Review №152

Rating: 1

Why the hell do you need a social security number for a damn water park??? Place is cool don t get me wrong but 311 for 4 people like what the hell. We tried online but it made little to no since and for military you need a social security number and if you use it as a child from a military person you need the child s AND the military parents social. Makes no sense just for a crowded water park.

Date: a month ago

Review №153

Rating: 5

Date: a month ago

Review №154

Rating: 5

Date: a month ago

Review №155

Rating: 5

Date: a month ago

Review №156

Rating: 5

Love it here! Will be back soon!

Date: a month ago

Review №157

Rating: 5

HADE A BLAST

Date: a month ago

Review №158

Rating: 4

Lots of fun, family friendly...

Date: a month ago

Review №159

Rating: 4

One of the best water park in United States. My kids and family enjoyed a lot. High recommended for kids and adults . Preferred to visit in week days rather than week end to avoid crowd and wait time .

Date: a month ago

Review №160

Rating: 1

Honestly Schlitterbahn has been my familys go to spot for many years now. We all have season passes and I purchase tickets for the rest of my friends and family that come to visit from out of town every year, however this will probably be the last year I do that or even recommend anyone going there due to the many changes theyve made this season. Its no longer the same enjoyable park experience it once was. For reference we usually go 1st thing in the mornings and the last couple hours of the day, 3-4 days a week. For rides: West side float rivers (not actual water slides) we always went down backwards to prevent lower back injury which allowed us to just slide over the bumps rather going forward down the drops where you would hit your bum and it compresses that force up your spine. So we stopped going to that side. Torrent river- all guests are now required to wear life jackets. While I appreciate them having adult life vests because not everyone is a strong swimmer or feels confident in water, mandating everyone to wear them is ridiculous. We would spend hours floating in there now we will not be going to that attraction and its also the final change to make me write this review. Floating areas: My children like to swim and I am usually on a tube, when they get tired they grab onto 1 of my handles, if theres not tubes available and we float along (because no tubes is a regular thing) now its like they cant even think about grabbing on without getting whistled at and the lifeguard yelling 1 person per tube even though theyre just hanging on and theres never been an issue until this year. Lines: They have become so much worse. They clear the fast pass line then only let a few of the regular queue through at a time so nothing moves anymore for the regular guest.

Date: a month ago

Review №161

Rating: 3

Date: a month ago

Review №162

Rating: 5

Cleanest water park I ve ever been to! Restrooms are clean! Water was clean! Trash was routinely taken and replaced with a clean one. I do recommend paying the extra $10 on your ticket to get a meal . I think it was worth it rather than starving and leaving the park or hauling a cooler around.

Date: a month ago

Review №163

Rating: 1

park is being run into the ground by new ownership

Date: a month ago

Review №164

Rating: 1

Park is completely over capacity on a Wednesday. No tubes available. Waits are 2+ hours. Doesn t matter how great the rides are if you can never get on them. Save your money and don t bother with this park that is a disaster.

Date: a month ago

Review №165

Rating: 5

First time back as a mom! Ive been coming here since I was a child, and its still so much fun! The lines for the rides were exceptionally long, and I was rather disappointed to find that the park closed at 6 p.m., despite Google Maps indicating an 8 p.m. closing time. Although it has been some time since my last visit, I was thoroughly impressed with the recent renovations. The park is exceptionally clean and well-maintained. Hope to come back soon.

Date: a month ago

Review №166

Rating: 2

Visited for the 1st time yesterday and it wasn t a good experience because I got a pass through a friends seasonal pass which was still expensive (all the prices are overpriced unless you caught a deal) they have their hours on google so we never needed to click there website and instead of closing at 8pm like google says they closed at 6pm So we basically got to do nothing and I feel ripped off. Customer service is just saying we changed our hours on the website but any time you change hours you should change them where ever you have them posted otherwise it causes confusion. Another thing is the workers are kind of rude with bad attitudes for no reason all they do is sit there so I don t get that but I guess. I certainly will never go back here and will encourage others to go somewhere else because there s plenty of water parks to choose from. That s just my take and experience on it

Date: a month ago

Review №167

Rating: 5

Date: a month ago

Review №168

Rating: 5

Date: a month ago

Review №169

Rating: 5

Date: a month ago

Review №170

Rating: 1

From DFW and had always heard about this place and was excited to go. Spent over $150 for 2 Slide and Dine passes and was honestly very disappointed. Lines on average were 45 minutes to an hour, the food was awful and overpriced, and it seemed very congested for a Sunday. We also talked to a lady who said the same thing and spent over $600+ for her family. Not worth the $ in this economy. Hurricane Harbor is more than 50% cheaper and a million times better. I personally wouldn t go back. Especially without a fast pass.

Date: a month ago

Review №171

Rating: 5

it is very large, fun water park. The west side is very unique. Fast pass is must if wants to do several rides. Def go on weekday and prepare and prioritize. Most of staff very nice and helpful, trams are fast and efficient.

Date: a month ago

Review №172

Rating: 5

Date: a month ago

Review №173

Rating: 4

The park closes at 6pm during the week now! I showed up at 5 yesterday, and they notified me of the new change. There are a lot of changes since the park was bought out.

Date: a month ago

Review №174

Rating: 1

We went to the waterpark for our vacation we spent over $300 for tickets and did not get to use the facilities. When we got there it was super pack which we expected so we caught the bus to the other side of the park. When we got to the other park no one was in the water and couldnt get Im the water because it had started thundering and raining which was understandable. We waited and waited but the rule was if its thunder you have to wait 30 minutes and within those 30 minutes if it doesnt thunder again then we would be able to get in the water but if it thunders with in those 30 min the time will start over. So over a process of 4 hours we could not do anything one time the weather stopped for like 25 minutes then started back up again. I called and ask for a refund or a rain check on tickets and they told us no it was nothing they can do. I was shocked at they way this park operates on customer service. Clearly we didnt get to use the facilities and they knew how the weather was. But we had a wasted vacation and spent over $300 for nothing and they didnt even try to make it right nor did they care too. I guess they feel like they get enough business that they dont care about that one family who chosen to spend their once a year vacation at ther waterpark.

Date: a month ago

Review №175

Rating: 1

Lines are just way too long during the summer unless you burn tons of cash on a fast pass for the family. Our fam of four, two teen boys we managed to ride about 4 or 5 rides in total before close due to the long wait times. All in all with food and no fast pass it costed us about $500. Do yourself a favor and Air BnB a nice place on the Frio and float the river for real with your own drinks and food. Oh and stay away from the burgers they are DOA with waffle fries that can double as throwing stars they are so hard

Date: a month ago

Review №176

Rating: 1

Used to be a TX Summer staple. Now, it is an expensive tourist trap. It was bought up by the parks management company Cedar Faire Entertainment Co. They own 6 flags. Youll understand right when you get to the gate. Youre basically at Six Flags now in terms of pricing. Fast passes, premium parking, reserved seating. The works. I thought I was smart and didnt pay for the Fastpass or the reserved seating. That essentially means you will not be sitting, and you will not be riding more than a couple of rides if youre willing to wait a couple of hours. Adults need life jackets for the wave pools now. They got everything fenced off, lots more rules. It is time to find the next discount water park where a family can enjoy some water slides -without costing an arm and a leg. And without the lines!

Date: a month ago

Review №177

Rating: 5

One of our new yearly family reunion places!

Date: a month ago

Review №178

Rating: 3

Date: a month ago

Review №179

Rating: 5

Date: a month ago

Review №180

Rating: 5

Date: a month ago

Review №181

Rating: 5

Date: a month ago

Review №182

Rating: 1

My family finally got to go back to this water park. Had not been since 2018. Noticed many changes that were a disappointment. The wait times for the rides were way to long. 1hr to 2hrs depending on the ride. The food and drink prices were way to high. Example:Low brand beer 10 dollars and barely cold. Some of the staff had a (I dont want to be here look) ven though there were some with happy faces and helpful. The crowd was larger than it used to be and table etiquette was not like it used to be. You will get a holes who will move your things to get a table too. I can honestly say that the cost to fun benefit is just not worth it anymore. Classic example of what happens when a company changes ownership or merges.

Date: a month ago

Review №183

Rating: 1

Half the rides are broke or closed and lines are awful. We don t spend this much money and drive all this way for it to have gone so far down hill the last few years! This use to be our favorite weekend of the year

Date: a month ago

Review №184

Rating: 1

Poor customer service, several attractions closed. Not near the park it used to be.

Date: a month ago

Review №185

Rating: 1

My friends and I were so excited to visit Schlitterbahn New Braunfels from out of town. I have visited other Schlitterbahn parks and was looking forward to the fun and ease that comes from a well designed Schlitterbahn park. We started at the East side. Upon arrival at 10:00 we were able to secure a picnic table for all of our things and coolers. Right in front of us is a roped off beach where all of the chaise lounges are crowded together rendering them unusable. We start out at the torrent river. Everyone is required to wear a live vest to participate. These are uncomfortable and smell like B.O. After going around once we decided to get out and try one of the slides behind it. We don t have any idea of any differences between the slides so we choose the wolf pack at random and head up the tower. We also had no idea that the line was going to be so long! We waited between 1.5-2 hours before we made it to the top! Some poor lady in line fainted it was so hot. The ride was underwhelming and not worth the line we waited in. Next we did the falls on the east side. This line went by a lot quicker (30min) and was by far my favorite attraction. Except the part where we had to carry our tubes up the stairs instead of completing the ride. After we decided to try the west side hoping for shorter lines and more space. I asked a park lifeguard how to get to the west side and her response was Is this the west side? This made it clear just how trained their employees are. She was able to direct us to the tram and we eventually got to the west side. Once in the west side we walked around and had some trouble finding tubes. Once we found enough we waited 2 more ours to ride that! We were tired of waiting in lines and the lagoon on the west side looked so crowded it seemed like a hazard. We went back to the east side. By the time we got back there was a line to even get a life vest to go into the torrent river! We went to the Krystal cove and spent the rest of the day there. Life guards don t care to enforce any rules and if they do they are ignored by patrons. The lines are too long and you have no idea how much time you are throwing away until it is too late. If you want to ride all of the rides, better plan on spending the extra money for a fast pass. Otherwise save your money and just float the river. You will have a better time.

Date: a month ago

Review №186

Rating: 5

Clean park and friendly staff make for a great experience.

Date: a month ago

Review №187

Rating: 1

From the BEST water park to the WORST water park. Me and my family have been coming here for years but we havent come back in a couple of years and we will not be coming back until ownership changes. Many of the rides in the new park were shortened and they changed the water to chlorine instead of the lake water. Many of the rides have been torn from their former glory and the lines are absolutely atrocious. Me and my family waited 2 hours in the line for the hillside tubing ride even though the line was super short because people with the fast passes would ride them run back up the stair and ride again. New Braunfels thank you for the good times but we will not come back anytime soon

Date: a month ago

Review №188

Rating: 1

Well, there goes another once great water park. I ve been coming to this park since I was a baby and words can t describe the disappointment I have with what Cedar Fair has done with the park. After all the construction and renovation you would think they were upgrading and cleaning the park. Turns out they basically just downgraded everything. The river side isn t fed by the river except a few rides, the lazy river on the new side requires life jackets to even enter, all of the slides end earlier than they once did, sky coaster is gone, and every pool has been filled to where the deepest point in the whole park is 3 deep. As someone who has dedicated many trips to this park for many years, it s sad to see my childhood ruined by another amusement corporation that only wants to sink the competition to inflate theirs. I hope new owners buy the park soon and restore it to its former glory

Date: a month ago

Review №189

Rating: 4

Saturday in August not ideal. Place was packed but we had fun despite long lines. Excited to return on a less busy time.

Date: a month ago

Review №190

Rating: 1

Breaks my heart what Cedar Fair (new soulless corporate owners) has done to a beloved Texas icon. This is the beginning of the end for Schlitterbahn. When Cedar Fair inevitably sells, I hope someone buys it cheap and returns it to its former glory. Most of my complaints are also covered in many recent reviews. Ive visited about 7 times, and this will be the last until ownership changes. I once visited when it was 60 degrees and windy, making the rides freezing and horrible, and Id sooner do that five more times than go through what I went through today. Its well documented that Fastpass encourages slower lines overall. Many youtube teardowns about this topic. Before they implemented fastpass, I had never waited in a single line for more than 20 minutes. Now, the lines are 2.5 hours with no fans or mist. Absolutely bring water to wait in line. People were on the verge of passing out, and it was only a moderate Texas summer day. They are very obviously overselling tickets while also closing rides. Two major rides were closed on a Saturday in summer, and many rides have been shortened. The tram to the East Park had a wait of 1.5 hours. I feel bad for anyone who separated from family or friends and got stranded at a different park. Theres no reason not to have trams constantly running people back and forth. We took a bus from the parking lot that was about a mile away (again, overselling tickets), and the bus took us to the wrong park, so we had to get off and take the tram. Thankfully, there was no wait from East to West when we arrived. Hours after arriving home and showering, my skin is itchy, and I feel dirty. There was trash everywhere, including trash in the water on a few rides, and our cabana smelled like dirty feet and mildew. The park used to be well kept and beautiful. Employees dont know basic info like where is x ride. This is on management entirely, I do not blame the young staff. There are no paper maps anymore, and the online map has the resolution of an 80s videogame. I had to find a map from a random online source who happened to have an old one uploaded. Our cabana server was amazing. Unfortunately, I forgot her name, but she was working at the West Park kiddie pool cabanas nearest the changing rooms on 8/3/2024. She was overwhelmingly the best aspect of the entire trip. If I get her name, Ill add it here later. Management and ownership should be ashamed and expunged. I guess this is the end result of race to the bottom capitalism and corporate greed. Everything you love will be squeezed to a husk, faintly resembling its former self, but devoid of the juice you crave and, ultimately, should just be trashed so we can all move on. I feel bad that it was most of my familys first time to visit. I must look like an idiot with how much I (previously) talked up the park. They drove their kids many hours to ride maybe two rides in the 8 hours we were there.

Date: a month ago

Review №191

Rating: 2

Wow, new braunfels schlitterbahn has gone downhill since being bought out. We went Saturday from 10-3. In 20 years of going we have never had an issue parking. Today we had to wait 15 minutes to even get in the parking lot just to be told the only parking available is $40. We have never paid for parking. So we had drive a mile back to the fair grounds and wait for a bus to take us back to the park. Then once inside we see that the torrent river now only has 1 entrance and exit AND you have to wear a life jacket! Are you serious? An adult is required to wear one. That ruins the entire experience. We took one round and left to go to the falls. Which now only has one entrance and you now have to wait in line. At the end of the falls, you can no longer take the corkscrew conveyor belt up. You have to get off your tube, carry it up 6-7 flights of stairs and chunk it over the gates. Then if you want to go again, go back and stand in the long line. So off to surfenburg, praying no life jackets were required in the Kristal river. The top slide into the river is no longer accessible to regular ticket holders, but at least no life jackets were required. The water was cloudy and full of tree limbs, leaves, flowers and who knows what else. What really pissed me off was the one entrance and exit at Kristal river. People just stood on the steps and wouldn t move. Then they waited for tubes and held onto the handrails to try and get into the tube. Get out of the way!!! I had to brush away the junk in the water the entire time. The heated pools were not heated. And the dragons revenge was not open. So glad we didn t buy the season pass. Definitely not like it used to be. Won t be going back anytime soon.

Date: a month ago

Review №192

Rating: 1

Don t go Six Flags just bought them out , adults have to wear life jackets in the wave pool now and most every tube chute is cut off at the endings bc of new regulations. Idk why they bought the park if they were going to take all the fun out of it .

Date: a month ago

Review №193

Rating: 2

they really need to enforce the swimwear regulations. Lots of thongs today. I have a seven-year-old so its kind of weird.

Date: a month ago

Review №194

Rating: 1

This place its a scam. You have to wait one hour and a half to get to a slide....half an hour to get a beer..this place sucks

Date: a month ago

Review №195

Rating: 1

Date: a month ago

Review №196

Rating: 2

Staff was friendly and helpful. That s where the positivity stops. For a non busy day the wait lines were very long and inefficient. During the 6 hours we were in the park we rode a total of 3 rides. The remainder of the time was spent waiting in line to ride. Wait time for Wolfpack ride was over 75 mins from the staircase right below the upper deck. Being this close to the top should have taken no longer than about 20-25 mins even with fast pass riders. Wait time for cliffhanger tube chute was another 1.5 hours of standing. Not to mention the tubes on this ride get stuck on as well causing riders to have to get off their tube and push themselves to the next lifeguard for forward movement. There also should be more family rides. Not even 1 ride caterers to a family larger than 3. Creating more multi rider options helps to move the flow of the park. Too many single and same style river tube rides (5 to 6). If we wanted to tube we would have paid half the price and went to the comal river instead. If this was a non busy Thursday, I d hate to see this place on a busy day or a weekend. Your Operations and staff Training need a revamp. Waiting for the green light before loading the next person takes about 10-15 seconds. Doesn t seem like a lot, but once you do that for 40-50+ people it starts to add to your wait time. Instead, once you send a rider, prepare the next rider in que so that when the green light comes on they can go. Of the 15-20 water parks I ve visited, this is the only park I ve seen not operate this way. Wait times are to be expected, but again on a day where the park was at 50-75% capacity, having these kind of wait times are pathetic. Especially when they are easy fixes. Your west side needs a complete revamp. It s old and outdated. Turn a couple of those tube shutes into a multi-rider experience and retrain with a faster load time and you may be on your way to a better customer experience. However, the way your current management/ownership is operating doesn t entice me at all to buy a season pass or even visit again after my last 2 times. (Visited back in 2017 and now again in 2024). Happy standing to those who choose to visit this place.

Date: a month ago

Review №197

Rating: 1

Ill be calling my credit to do do a charge back on this place. We basically spent 1000$ to stand in line all day. Theres really no words to explain how danm aggravated with this danm place. Theres lines for the parking lot ,lines for the bathroom, lines for food ,lines for the wave pool, lines for the little kids rids, I WILL NEVER TAKE MY KIDS HERE AGAIN. I hope enough people get upset and boycott this place. For the price we paid id rather got to Kalahari or great wolf this place was garbage. Just an update we went to great wolf less rides but way shorter lines and no fast passes needed.

Date: a month ago

Review №198

Rating: 1

Why did Cedar Fair buy this park if they clearly don t know how to operate it?

Date: a month ago

Review №199

Rating: 5

Date: a month ago

Review №200

Rating: 1

They have put so many rules and regulations on everything, it makes it hard to have fun. A lot of the rides were closed for the 3 days we stayed. And who came up with the idea to make adults were a life jacket in a wave pool, you must have lost your mind. The family has been coming here for the past 12 years, and sadly to say, this will be our last year.

Date: a month ago