Charleys Cheesesteaks and Wings

Review №1

Rating: 5

The staff members are very sweet, great customer service, seem happy to be here, compared to the last time there was a gentlemen who had an attitude taking my order.

Date: a week ago

Review №2

Rating: 1

Worse experience at the worst time of my life at the wrong time. I wouldnt want anyone to experience that kind of treatment.

Date: a week ago

Review №3

Rating: 1

Horrible customer service. Cheese sticks had been over cooked with nearly no cheese left inside. Manager was very rude when I called to inform them of the issue. Definitely wont be returning to this location till sum staff training is done..

Date: a week ago

Review №4

Rating: 1

Slow service

Date: a month ago

Review №5

Rating: 1

Charleys is good, but go to one that isnt in a Wal-Mart. They seem to think its OK to have different standards in a Wal-Mart versus a Charleys store by itself. When you order extra cheese, you should get extra cheese. Got ripped off on the meet quantity here as well.

Date: 2 months ago

Review №6

Rating: 5

Date: 4 months ago

Review №7

Rating: 1

Date: 4 months ago

Review №8

Rating: 1

I am honestly livid. After they essentially begged for our service with a BOGO cheesesteak offer I obliged. My order was completely wrong and mixed up with the other one. I only ordered one set of fries so it should not have been hard to differentiate between the two. I ve called the store back 4 times and no one has answered and then it hangs up. Very disappointing and a waste of money. I would like a refund.

Date: 5 months ago

Review №9

Rating: 5

Nyas christian and josh are the best clean environment respectful and friendly definitely coming back!!

Date: 5 months ago

Review №10

Rating: 2

The business needs to update the information on Google to reflect that they DO NOT have a drive thru!! This location is inside of a Walmart, however it currently lists it as having a drive thru- which is super misleading for those who specifically looking for drive-thru locations. I ordered a regular Philly cheesesteak with extra bell peppers, onions & mushrooms with a combo that included regular fries and a peach/strawberry lemonade. The food was average, I wish the fries were a little on the crispier side but nonetheless the food was average, nothing to rave about. The restaurant itself was in need a dire cleaning (see pictures) throughout the restaurant. Customers should not be subjected to the amount of uncleanliness that I saw during my visit. I definitely think the staff need to do frequent cleanings throughout the day. It was not busy during my visit so I m unsure of why it was so filthy.

Date: 6 months ago

Review №11

Rating: 5

Date: 6 months ago

Review №12

Rating: 1

They didn t remove anything I requested from my sandwich, didn t add a side of ranch like I requested, and didn t provide me with a fork as requested. I am allergic to what they still included so now I cannot eat my overpriced meal. Why do yall have those options/ask if you re not going to do what s requested or pay attention?? Make it make sense.

Date: 7 months ago

Review №13

Rating: 1

Yall should really update your hours, on the website it says you close at 9 yet we went about 15 minutes ago and the guy with long hair said nah we are good and proceeded to say they were closed

Date: 8 months ago

Review №14

Rating: 5

I love this place, incredible food incredible drinks, incredible staff!

Date: 8 months ago

Review №15

Rating: 2

First of all, the website showed this location had a drive-thru. Not so, it was actually inside a Walmart! I had a leg injury that made walking excruciatingly painful so going inside was not an option. Called twice to cancel my order. No answer. A good Samaritan offered to go inside & pick up my order for me. (God bless them!) As for the sandwich - I asked for extra grilled onions, bell peppers, & mushrooms. There were exactly 2 pieces of bell pepper, zero grilled onions, & a total of 3 mushrooms. A total disappointment from beginning to the end result.

Date: 11 months ago

Review №16

Rating: 1

The guy with the bullring piercing he kept touching it and he didn t wash his hands and got mad when I asked to remake I just wanted my money back but I was too scared to even ask.

Date: a year ago

Review №17

Rating: 3

While the food was good, the service was so slow and the attitude of the servers was problematic

Date: a year ago

Review №18

Rating: 1

All around I ll never eat here again, as I came to order my food some man with long hair had an attitude and looked like he didn t want to take my order and then to walk and see several roaches as I came in the dining room area it was just so gross, and also gave out the wrong order just 0 out of 10.

Date: a year ago

Review №19

Rating: 5

Date: a year ago

Review №20

Rating: 5

Everyone is so nice and welcoming the cashier was so sweet and helpful

Date: a year ago

Review №21

Rating: 5

Great customer service

Date: a year ago

Review №22

Rating: 5

Great customer service props to Jalynn

Date: a year ago

Review №23

Rating: 5

Jalyan was nice

Date: a year ago

Review №24

Rating: 5

Jalynn

Date: a year ago

Review №25

Rating: 5

Great server Jaylen!

Date: a year ago

Review №26

Rating: 5

Date: a year ago

Review №27

Rating: 5

Date: a year ago

Review №28

Rating: 5

Date: a year ago

Review №29

Rating: 5

Great place to eat. Wonderful flavor

Date: a year ago

Review №30

Rating: 5

Date: a year ago

Review №31

Rating: 5

The staff is amazing and the food is delicious. I love it

Date: a year ago

Review №32

Rating: 5

Date: a year ago

Review №33

Rating: 4

Date: a year ago

Review №34

Rating: 5

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 5

Wisdom such a wonderful employee very nice and respectful!!

Date: a year ago

Review №37

Rating: 5

Wisdom was great! I loved her energy and the food was amazing!!! 10 out of 10

Date: a year ago

Review №38

Rating: 5

Quick, efficient and tastes solid. The workers there like Wisdom are real chill.

Date: a year ago

Review №39

Rating: 5

There is a women in here named wisdom that is amazing at service

Date: a year ago

Review №40

Rating: 5

Everyone s very nice, our food came out quickly. Vegetarian options: Thank you Jalyn !! Kid-friendliness: Yes tier

Date: a year ago

Review №41

Rating: 5

Amazing customer service, Jalyn was very helpful and the food was delicious. Food

Date: a year ago

Review №42

Rating: 5

Great service. Employees friendly and very helpful

Date: a year ago

Review №43

Rating: 5

Date: a year ago

Review №44

Rating: 5

The general manager Stephen took care of my issue i ran into last time I was there and he went beyond to make sure I was satisfied with them and they do a good job

Date: a year ago

Review №45

Rating: 5

Looks nice, much better than the McDonald s that used to be there. Didn t even know Charley s made wings but everything was great!

Date: a year ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 4

Date: a year ago

Review №48

Rating: 5

Date: a year ago

Review №49

Rating: 5

There was a employee i think his name is a abel great guy helped explained the menu to perfectly and was all around nice

Date: a year ago

Review №50

Rating: 5

Amazing customer service from Abel

Date: a year ago

Review №51

Rating: 5

Donovan and Nyes were so professional and helpful, the whole crew was overall very professional I ll definitely be back! Wheelchair accessibility: Easily accessible

Date: a year ago

Review №52

Rating: 5

I had a problem with my food & I was debating to let them know, because I didnt want to be that customer, but Im glad I did. They fixed the issue & remade me a new one. I love that the bread is soft & not chewy or hard. I never had pickle on a Philly cheesesteak but oddly enough, it went well together. My cheesesteak had plenty of meat and wasnt over seasoned. I also went ahead and downloaded the app, since youre able to accumulate points for a reward. This was my 1st time here, definitely will be back.

Date: a year ago

Review №53

Rating: 5

The worker with the red hair

Date: a year ago

Review №54

Rating: 4

Date: a year ago

Review №55

Rating: 3

Vegetarian choices available, but limited.

Date: a year ago

Review №56

Rating: 5

Great service, delicious Philly Steaks, friendly atmosphere!

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 1

Young Men in the cooking area(UNDERWEAR SHOWING)which is very unsanitary and not professional at all,where is management ????Lets lead this young men

Date: a year ago

Review №59

Rating: 5

Lunch

Date: a year ago

Review №60

Rating: 5

Taste as good here as it dose at other Charleys and its so close to my place will be coming here more often

Date: a year ago

Review №61

Rating: 3

Good customer service, meal was fresh. Over priced for this Philly. 1 slice of thinly sliced cheese. Not cheesy at all. No onions as advertised. 1 mushroom and the bell peppers were NOT grilled. Only heated on the grill. Very much crunchy. I may try again but I d have to special order.

Date: 2 years ago

Review №62

Rating: 5

FOOD WAS ON POINT... ON TIME AND HOT!!! AWESOME WORK!! AND STAFF WAS FRIENDLY

Date: 2 years ago