Reggae Jerk Hut

Review №1

Rating: 5

The food is Amazing!! The service is top tier!! Clean restaurant, they treat you like family Best Jamaican food I have had since I left Chicago!! Will definitely be back

Date: a day ago

Review №2

Rating: 5

Z and this place is amazing. Love the food the people and the vibe. I will definitely be back. Z approach the table with professionalism and it made me feel at home. Food

Date: a day ago

Review №3

Rating: 5

Kaitlyn was very personable she help me with the questions I had for which food to get. The blueberry mojito virgin was very good and refreshing and the jerk chicken was spicy but so good. The portion size was very good, had some left over. Will visit again when in town

Date: 3 days ago

Review №4

Rating: 5

The food is always always always delicious!

Date: 3 days ago

Review №5

Rating: 5

Had an amazing time again at the Reggae Jerk Hut! My server Kaitlyn was amazing so nice and sweet and gave good recommendations on the drinks which I did pick! The vibes here are great as well as the food its an amazing experience and has now becoming one of my go to place!

Date: 5 days ago

Review №6

Rating: 5

Second time coming with friends and we love this spot . The atmosphere and music and the food is so good !! This is definitely my new favorite spot. Kaitlyn was so nice as well serving us and giving us her favorite options to try.

Date: 5 days ago

Review №7

Rating: 5

Kaitlyn was so hospitable! We loved her service through and through!

Date: 5 days ago

Review №8

Rating: 5

My fiancé and I tried this spot for the first time. Kaitlyn was our server and was amazing. Her recommendations were top notch. Drinks amazing. We will definitely be back tomorrow for some rum cake!!!

Date: 5 days ago

Review №9

Rating: 5

Kaitlyn was so kind to us! The food was fire and the vibe was so fun for my brothers birthday! Loved the jerk chicken and oxtail birria tacos omg wow! Plus the cocktails hit. Thank you for the recommendations tonight, Kaitlyn!

Date: 5 days ago

Review №10

Rating: 5

Kaitlyn J was great serving us. The food was amazing 10/10. You guys have to try the Rasta Pasta Oxtails

Date: 6 days ago

Review №11

Rating: 5

My first time here and I must say the food is amazing!!! I had the Rasta pasta with oxtails so much flavor. Definitely one of my favorites on the menu now. Service with Kaitlyn was phenomenal she is so sweet and attentive !!! Great place to go if you re looking for chill vibes, great drinks and food!

Date: 6 days ago

Review №12

Rating: 5

I came here today with my family Kaitlyn was awesome. We will be back! :)

Date: 6 days ago

Review №13

Rating: 5

Kaitlyn J did an amazing job with our service. This was my first time visiting and won t be my last. The oxtails were delicious tender and flavorful. And the atmosphere was very nice and the restaurant was very clean.

Date: 6 days ago

Review №14

Rating: 5

The food was so amazing and Kaitlyn had great service. 10/10 would come again

Date: 6 days ago

Review №15

Rating: 5

Kaitlyn very nice very good waiter as long as she s working here your customers will be very pleased

Date: 6 days ago

Review №16

Rating: 5

Everything was great at the Reggae Jerk Hut and Kaitlyn was an awesome server. Her warming smile and customer service was top tier! She made us feel welcome from the time we walked through the door. I had the tour of Jamaica. I can t wait to visit Texas again and tell my friends to visit Reggae Jerk Hut.

Date: 6 days ago

Review №17

Rating: 5

The food here was amazingly delicious and Kaitlyn was the best waitress that I have had in a long time!! She was so nice and made our experience here even better!!!! I will definitely come back the next time we come to Texas!!

Date: 6 days ago

Review №18

Rating: 5

Great Food! If you come here ask for Kaitlyn to be your server. Her customer service is phenomenal.

Date: 6 days ago

Review №19

Rating: 5

Have not been but it looks amazing!

Date: 6 days ago

Review №20

Rating: 4

Food was amazing, only complaints we had was the music was too loud to hold a conversation, and the patties couldve been filled more

Date: 6 days ago

Review №21

Rating: 5

The Good - 1) Rich and original cuisine 2) Attentive and courteous wait staff 3) Nice Caribbean atmosphere 4) Clean bathrooms The Bad 1) Pricey food items 2) Too far from my home

Date: 6 days ago

Review №22

Rating: 5

This was our first visit and completely enjoyed the food! The portions for the price are very reasonable. We ll definitely be back!

Date: 6 days ago

Review №23

Rating: 5

Date: a week ago

Review №24

Rating: 5

The vib is everything in this place, music food service is on point.

Date: a week ago

Review №25

Rating: 5

Did not disappoint. Everything was wonderful. The service is top tier.

Date: a week ago

Review №26

Rating: 5

Great food and service. Got the Jerk Chicken and Jamaican rice and was very satisfied with everything. Our server Kaitlyn J was also very knowledgeable and made great recommendations for us!

Date: a week ago

Review №27

Rating: 5

Awesome food!

Date: a week ago

Review №28

Rating: 5

Kaitlyn was so attentive. Food came out in a timely manner and tasted well.

Date: a week ago

Review №29

Rating: 5

10/10 experience as always from Kait

Date: a week ago

Review №30

Rating: 5

Kaitlyn was unbelievable, communication was great, service was superb. Food was the best in the North Dallas area. Would definitely recommend!!

Date: a week ago

Review №31

Rating: 4

This was a great first experience with Jamaican food. I ordered the Rasta Pasta with oxtails and it was delicious; had great flavor. I ate every bit of it. My waitress Kaitlyn was awesome!! She was very friendly and on point with the service. I will definitely be back!

Date: a week ago

Review №32

Rating: 5

I an new to the area and seen this place while passing by. I am so happy I stopped! Service was amazing, food was delicious, and drinks were top tier! Kaitlyn was our server, she was informative, professional, and was able to recommend great drinks and amazing food. I will definitely be back, being I live close! A new regular customer!!!!!

Date: a week ago

Review №33

Rating: 5

I am visiting from Atlanta and I recently visited the reggae jerk hut and I will say it was delicious. Our server Kaitlyn was awesome and very attentive. I will be back here again!

Date: a week ago

Review №34

Rating: 5

Excellent customer service and hospitality very knowledgeable. Katlyn was very precise and professional

Date: a week ago

Review №35

Rating: 5

Ive been living in Dallas for 13 years, and this is the first Jamaican restaurant where Ive enjoyed everything we ordered. We got the oxtail rasta pasta, cabbage, red snapper & beef patties. GREAT FOOD! I will definitely be back! Update: I have been back 3 times after my first review, and it still stands, the best Ive had here in Dallas!

Date: a week ago

Review №36

Rating: 2

Our server was great she was very professional, very sweet. Few complaints:: 1. They ask you to leave a 5 star review to take 15-20% off your bill.(optional) 2. Coco bread was raw inside 3. Drinks were WATERED down ... ew 4. They kept rearranging the tables while we were eating it was so annoying. 5. Rice and peas and NO FLAVOR. 6.i asked for extra spice on my food... or some kind of pepper the food tasted almost watered down like it was re heated. Never got the extra pepper. Compliments:: 1. As a jamaican the vibe was there. 2. Patty was great. (Almost 6$-1patty) is a bit crazy to me but it wasnt bad. Overall 6/10- this place was recommended I drove 1hr to the location... definitely wouldnt make that drive again.

Date: a week ago

Review №37

Rating: 5

Kaitlyn was very nice and the food was amazing

Date: a week ago

Review №38

Rating: 1

Update: Came for a second with a group of friends because I wanted to show them the great experience I had the first time. But today 09/22/2024 was the total opposite. We waited a little over an hour for our food before asking to speak to the manager. And this was after witnessing 4 different tables that came in after us get served food. We asked her what was going on and she explained that our tickets were overlooked and they realized it 40 minutes after they received the tickets. One of my friends asked the manager if that was our fault because we thought we did the right thing of ordering our drinks and food together because we saw how busy they were while waiting to be seated for 30 minutes. The manager said it wasn t but that this is what happened and my friend asked if we can be compensated for the inconvenience and she offered 15% off. Another 30 minutes go by and at this point our inexperienced waitress told us 3 times that our food was in the process of being made and will come out shortly. So after 2 hours we asked for our tickets and declined on our food. We wanted to leave. I drove 50 minutes away for this experience! Never again. So our waitress came back and told us that both the managers said that the food is on its way and they were wondering if we would want to go ahead and have it. At that point I asked why didn t she bring it with her or better yet why aren t the managers coming over to tell us. Because for me as a manager myself, I find it very unacceptable and unprofessional that the manager wouldn t that on this situation and resolve it. They sent the waitress to do the work. We declined the food and demanded our tickets to pay for our drinks. I hope the owners Marsha and Adrian Telfer improve management going forward. But it really doesn t matter for me because I won t come back.

Date: a week ago

Review №39

Rating: 5

Very calm and peaceful atmosphere.great music played The server we had name jazia was great! My husband and I went for a date night, we enjoyed their food ! Never had us waiting long than 30 minutes. Food came out hot . My husband got the tour of Jamaica, and he enjoyed it to the T. I had her chicken with rice and peas it was delicious: beef patty was so good ! I loved the spice . I enjoyed . I will definitely be coming back

Date: a week ago

Review №40

Rating: 5

I must say this was the BEST restaurant experience I have had in a long time . Our server was amazing and the food was TOP TIER . Run don t walk to get some good ole Jamaican food and world class customer service !!

Date: a week ago

Review №41

Rating: 5

The food was amazing, our server Jazia was attentive and sweet. I will be coming back!

Date: a week ago

Review №42

Rating: 5

Food was amazing. DJ was really good, and nice vibes while dining. Go see Jazia as your server. She has great energy! Food : 5/5

Date: 2 weeks ago

Review №43

Rating: 5

Great experience, friendly crowed, great music, super professional and kind server. We had Jazia G. Quick service and the food was over the top. Best Jamaican food in town. Highly recommend! Ask for Jazia :)

Date: 2 weeks ago

Review №44

Rating: 5

The food had me stuffed! Big portions for a great price. Our waitress Jazia was so nice, checked on us to make sure we were enjoying everything and the food came quick! Coming back forsure!

Date: 2 weeks ago

Review №45

Rating: 5

The Tour of Jamaica is an absolute culinary delight! This dish takes you on a vibrant journey through the rich flavors of Jamaica, with every bite telling a story of tradition and authenticity. The smoky jerk chicken was perfectly spiced, with just the right balance of heat and savory goodness. The tender, juicy oxtail melts in your mouth, leaving behind a deep, satisfying taste that lingered long after each bite. The accompanying rice and cabbage was the perfect side, flavorful yet not overpowering, allowing the main stars to shine. The food was cooked to perfection and combined to create a truly memorable meal.Jazias service was just as outstanding as the food! She was incredibly attentive, ensuring we had everything we needed without being intrusive.Jazia checked in on us at just the right moments, and her warm and friendly attitude made the dining experience even more enjoyable.

Date: 2 weeks ago

Review №46

Rating: 5

Came for the first time for dinner and Jazia was our hostess.She was so kind & attentive to our needs.Food was amazing you won t be disappointed

Date: 2 weeks ago

Review №47

Rating: 5

I had the tour of Jamaica it came with curry goat, curry chicken, and braised oxtails with rice and peas & festivals !! The service by Jazia G was phenomenal she was swift and very knowledgeable about the menu ! My wife and I thoroughly enjoyed the food !! We will be back !!

Date: 2 weeks ago

Review №48

Rating: 5

Our server Jazia G was very kind and our service was great . Food was delicious.. will be back again Food : 5/5

Date: 2 weeks ago

Review №49

Rating: 5

Food was amazing, fresh and seasoned. Our server Jazia was attentive and helpful from the time we walked in. We will be back for sure !!

Date: 2 weeks ago

Review №50

Rating: 5

Date: 2 weeks ago

Review №51

Rating: 5

Date: 2 weeks ago

Review №52

Rating: 5

Kaitlyn was very nice .

Date: 2 weeks ago

Review №53

Rating: 5

Kaitlyn was very nice and helpful

Date: 2 weeks ago

Review №54

Rating: 4

Kaitlyn was so helpful & her service was amazing

Date: 2 weeks ago

Review №55

Rating: 5

Was invited by an Jamaican friend to taste his traditional food and it was simply amazing experience!

Date: 2 weeks ago

Review №56

Rating: 5

We loved the food & music for brunch. They had good drinks too

Date: 2 weeks ago

Review №57

Rating: 4

Date: 2 weeks ago

Review №58

Rating: 5

Me and my best friend really enjoyed ourselves. The food and Yeah, we had a big table. How do you spell Rod and Kait was amazing . I ll definitely be back. Thank you!! Food : 5/5

Date: 2 weeks ago

Review №59

Rating: 5

Date: 2 weeks ago

Review №60

Rating: 5

Kait is awesome enjoyed my experience

Date: 2 weeks ago

Review №61

Rating: 5

Literally the most phenomenal service from Jazia Food was 10/10 and the music and vibes in here are AMAZING!! Definitely coming back here again! Food

Date: 2 weeks ago

Review №62

Rating: 5

My husband and I wanted to try something new and really enjoyed the food and atmosphere here. We got a beef patty to start and then followed up with the jerk chicken and rasta pasta - all delicious! And our server Jazia was super attentive. Love having this in our area, will be back.

Date: 2 weeks ago

Review №63

Rating: 5

I recently had the pleasure of dining at Reggae Jerk Hut, and it was an unforgettable experience! From the moment we walked in, the atmosphere was warm and inviting, with the vibrant flavors of Jamaica in the air. Our waitress, Jazia, was absolutely amazing. She was kind, attentive, and made us feel so welcome throughout the entire meal. Her friendly attitude truly enhanced our dining experience, and her recommendations were spot on.

Date: 2 weeks ago

Review №64

Rating: 5

Yall, we are at Regea jerk hut this evening. The food is good, the service is exceptional. Asked for Jazia she is the best; beautiful, all smiles, and very professional. We have found out nest!

Date: 2 weeks ago

Review №65

Rating: 5

Food and service was great my server Kaitlyn took great care of us and the atmosphere was also nice.

Date: 2 weeks ago

Review №66

Rating: 5

First Time Trying! kaitlyn recommended me the Oxtail and Mac and Cheese 10/10 amazing!!!!!!! Thank you so much kaitlyn for the nice hospitality.

Date: 2 weeks ago

Review №67

Rating: 5

Stopped by RJH Jazia was my server, she was very polite & friendly, definitely answered all my questions that I had about the menu. Food was good! Definitely would recommend 10/10!!!!

Date: 2 weeks ago

Review №68

Rating: 1

The Service was great but food was disgusting! I do not recommend eating here. This is not authentic Jamaican food at all. Money was definitely wasted

Date: 2 weeks ago

Review №69

Rating: 1

Disappointed that I drive a hour to this restaurant for oxtails and receive these baby bones! We order a pound of oxtails for $50 and this is the plate we received!! More rice than anything. I called to get a replacement and management was very rude and unwilling to assist. Here s the pic you wanted Mr. Manager . I hope you do better next time.

Date: 2 weeks ago

Review №70

Rating: 1

Everything was trash, do not come here with expectations, the food was garbage! This is a real review, a wasted dinner celebration!

Date: 2 weeks ago

Review №71

Rating: 5

Zee costumer service was great and the food was excellent. I have been here several times and they never disappoints. Oxtails are the best I ever had and the fried chicken reminds me of downtime in SC.

Date: 2 weeks ago

Review №72

Rating: 4

Great experience good vibes. Food was good great environment. Zee did an excellent job very attentive.

Date: 2 weeks ago

Review №73

Rating: 5

Reggae Jerk Hut is 10/10. The Food (Oxtails and Grits) the drinks ( Mai Tai and Rum Punch) was AWESOME! Our server Zee was awesome and attentive the service was A1

Date: 2 weeks ago

Review №74

Rating: 5

Good was great! Vibe was great, service was excellent thanks Zee!

Date: 2 weeks ago

Review №75

Rating: 5

Mannnnn, I tell you what. This food was so DAMN good. I needed a nap after I ate! Ive eaten Jamican for in multiple states and this BY FAR was the best Ive EVER eaten. Come see for yourself if you dont believe me. 100% on point..

Date: 3 weeks ago

Review №76

Rating: 5

10 10 10 across the board! Came for a quick lunch with the husband and we are glad we did! No long wait, great service, food and drink were wonderful!! Ordered some things to go and we will return!

Date: 3 weeks ago

Review №77

Rating: 5

I recently dined at reggae jerk hut and had an unforgettable experience! From the moment i walked in the vibes WAS VIBING!!! The food was nothing short of exceptional and sooo authentic! My fave was the Rasta pasta! The drinks was definitely flavorful and i appreciate they actually put enough alcohol in them! Its so hard to find a good Jamaican spot in north Dallas and Im soo glad i found them! Definitely coming back!!!

Date: 3 weeks ago

Review №78

Rating: 3

Date: 3 weeks ago

Review №79

Rating: 5

Highly recommended! The food was delicious and the staff was amazing!! I will be back!

Date: 3 weeks ago

Review №80

Rating: 5

Best resturant ever!! The wings are the best!

Date: 3 weeks ago

Review №81

Rating: 5

Just great overall. I ll be back

Date: 3 weeks ago

Review №82

Rating: 2

Date: 3 weeks ago

Review №83

Rating: 5

The Jerk Pork was fantastic, and the curry chicken patty was brilliant.One love..

Date: 3 weeks ago

Review №84

Rating: 5

Kaitlyn made sure I was godd on my birthday

Date: 3 weeks ago

Review №85

Rating: 5

Food was great! Had good vibes, good food, and Zee was a fun server! She realized I we hadn t had anyone assigned to our table and can in and gave us great service and had even better recommendations. Come Check them out! Food

Date: 3 weeks ago

Review №86

Rating: 1

Reggae jerk hut is the worst restaurant ever. They stole my money. The waitress took extra tip money after I left. I paid the bill and left her 4$. And she went back an toom 8$ off my card. The food was disgusting on top of that.

Date: 3 weeks ago

Review №87

Rating: 1

DO NOT WASTE YOUR TIME COMING TO THIS PLACE. Per all the other bad reviews I will be the 1st to cosign. I should have known this place was bs when the menu said no refunds. I ordered the jerk chicken & waffles,and my mother got the pineapple rum french toast mind you how does it take an HOUR to make waffles? We waited 50 min to get our food. Our to-go food came out before our food to eat in the restaurant When I made a review on IG they blocked me, do you think this is acceptable to serve to someone?

Date: 3 weeks ago

Review №88

Rating: 5

The jerk plate was delicious. My family will be back again

Date: 3 weeks ago

Review №89

Rating: 5

This place was so delicious!! Have the Tour in Jamaica it s enough for two! We were absolutely satisfied with this tasty place! We ll definitely keep coming back!! Food

Date: 3 weeks ago

Review №90

Rating: 2

I had a bad experience a few weeks ago with a meal I bought from Reggae Jerk Hut due to what I felt were inadequate amount of food...well I decided I would give them a second change just in case the amount of food I received on my order was a fluke....well this time I ordered the jerk chicken meal just like I had the previous 5 times I had eaten there but this time paid and extra $5 for a white meat plate.....why did I receive sliced chicken breast mean instead of 1/4 white meat chicken like I had received in the past.....I am so through with Reggae Jerk Hut!!

Date: 4 weeks ago

Review №91

Rating: 5

omg what an insane amount of flavor! the food is incredible! oxtail is tender melt in your mouth! everything we ordered put a smile on our faces! this place is a gem! I absolutely recommend! the service and the bartender are so kind and even recommended drinks! my new spot! they play great music and have a full bar with fruity Jamaican cocktails! I am in love! the mule and the Jamaican flight are my fav cocktails! and tour of Jamaican platter is perfection!

Date: 4 weeks ago

Review №92

Rating: 5

10/10 please go their definitely a must see food amazing and they have the nicest staff

Date: 4 weeks ago

Review №93

Rating: 5

I recently visited Reggae Jerk Hut in McKinney, and it was an absolute delight! From the moment I walked in, I was greeted with vibrant Caribbean vibes that set the tone. I started with a Jamaican beef patty that was perfectly flaky and packed with flavor these are a must try! For drinks, I had the Flight to Jamaica, a fantastic mix of blueberry mojito, coconut martini, blue lagoon, and rum punch. Each drink was refreshing , my favorite was the coconut martini and the rum punch however, none of them were my least favorite if that makes sense lol . The Tour of Jamaica platter was the entree, with an assortment of curry goat, braised oxtails, jerk chicken, and festivals. It was a generous portion and perfect for sharing. I also ordered mac & cheese, but was pleasantly surprised with a Mac & Cheese Oxtail Skillet. Although I m usually not a fan of mixing, other intense with macaroni the oxtail was seasoned to perfection I was too full for dessert this time, but I ll definitely be back for the red snapper and rum cake. Highly recommend this spot for anyone craving authentic Caribbean cuisine in Dallas!

Date: 4 weeks ago

Review №94

Rating: 2

I ordered 12 Wings to go. Half RJH Honey Bbq Jerk and Honey Lemon pepper. I wanted to like the wings so bad but I did not enjoy them at all. The RJH Wings had a unique taste for sure but i ve had so many better flavors. I did enjoy the Jerk taste but i ve had a lot better. Felt like it was a little overcooked. The honey Lemon pepper was recommended by someone on the phone. I thought it was extremely sweet and not a good play on flavors. I definitely saw potential but I just rather choose to go to so many other places unfortunately. Service was okay, and the wait wasn t terrible but I was on the clock at work. I made sure to ask how long so I could make it quick and it took an extra 10 minutes. Wasn t greeted whenever I came in either. I d love to maybe try this again, maybe the wings just weren t for me but I m not sure I m willing to pay the high prices after my experience. I really did want to enjoy this spot because i work super close but this was just my experience. I ve heard lots of good reviews and things.

Date: a month ago

Review №95

Rating: 5

Great music and amazing food! Would come back!

Date: a month ago

Review №96

Rating: 5

The food was very flavorful! My server was super helpful and nice to me and my daughter. The drinks was fire especially the rum punch if you need a good buzz in ONE drink lol it s super clean and I love how they combined Haitian and Jamaican food together !!! Dallas needed this !

Date: a month ago

Review №97

Rating: 5

Great Vibes , Great Food , Even better drinks ! Everything from service to cleanliness was on point ! We will definitely be back !

Date: a month ago

Review №98

Rating: 5

The BEST Jamacian food I have EVER had! The Jerk Chicken is so flavorful! And the Bob Marley drink here is perfection until the last drop! Our waitress, Z, was the sweetest! We will absolutely be back!

Date: a month ago

Review №99

Rating: 2

Date: a month ago

Review №100

Rating: 4

Food was amazing no question. The conch was very delicious. Get two Jamaican patties. Trust me . Zee was great! My only takeaway was music was a bit too loud. I m not a grandpa but I have a really low tone voice so it was hard for us to hear each other or our server Zee at times. Over all the Jerk is out of this world. Drinks were a 3 out of 5. My wife had a rum Rita it was a bit lackluster. Missing a few of the advertised flavors she felt but still a great experience overall. We will be back

Date: a month ago

Review №101

Rating: 4

The food was worth the drive. Everything was great and fresh out the kitchen and hot. Our waitress Zee was great, as she provided us with great service and constantly checking on us.We ll be back for other items on the menu. Food

Date: a month ago

Review №102

Rating: 2

The waitress knew nothing about the menu, she had to keep going back to ask for clarification. They had no Haitian black rice at 6:45pm on a Friday. The potato salad was more of a beet salad than potatoes. The conch fritters were more doughy than conch. The only that was please was the 6 y/o bcz she had Mac and cheese which was the last thing that came out. Food was lukewarm. Manager had major attitude and never apologized for all the things that happened. potato salad tasted like it was it was sour and room temperature. As a Haitian from New York, Married to a Jamaican. This was a disgrace. And they charged regular price for the drink during happy hours.

Date: a month ago

Review №103

Rating: 2

Service was bad, place felt dirty.Food was very below par-pork waa dry and chicken was mediocre

Date: a month ago

Review №104

Rating: 5

This was my first time trying Jamaican food and it was amazing I had the Jerk chicken(white) it was very moist with the right amount of spice Also the drinks are delicious

Date: a month ago

Review №105

Rating: 5

We just got back from Jamaica and immediately wanted to find a place to get authentic jerk chicken and we found this gem! The chicken was just as good if not better than any of the authentic places we ate at while in Jamaica! Service top notch. Made me feel like I was on vacation again. My go to oasis from now on!

Date: a month ago

Review №106

Rating: 5

This was a carnival of beautiful people and delicious foods well worth a trip its long as your budget is there good quality overall. Would go again

Date: a month ago

Review №107

Rating: 5

The oxtails was the best I had in Dallas. That mac and cheese with the oxtails was hitting. I can not wait to try the curry chicken next time. I highly recommend this place. Also I got the jerk chicken box. Again really freaking good.

Date: a month ago

Review №108

Rating: 5

Sarahi was very friendly and checked on us to make sure everything was good . I have no complaints the food was amazing and the drinks were awesome as well. The food came out in a timely manner and the drinks kept us occupied with the live DJ while food was being prepared. The atmosphere was nice . I definitely recommend

Date: a month ago

Review №109

Rating: 2

Service took forever and as a Jamaica the food is definitely not authentic. $42 for oxtail is crazy. I wanted to try it because it s the only Jamaica/haitian place near me but it was disappointing. The Haitian black rice did not have enough djion djion.

Date: a month ago

Review №110

Rating: 5

Wow, this is another level that Jamaica / Haitian Restau. Very nice space and the Food is amazing and very yummy. The staff is very polite I was there last Tuesday and definitely I will go back for another meal and I highly recommend it to anyone going to Texas McKinley Frisco, Allen & more give them a shot you wont Regret that.

Date: a month ago

Review №111

Rating: 5

Our first time here and this place is absolutely amazing!!!! Atmosphere, service and food was excellent!!!! 5 Stars!! Adam was an amazing waiter, very professional and knowledgeable about the menu. Please go visit and enjoy real JAMAICAN food!!!!

Date: a month ago

Review №112

Rating: 1

Lord, the customer here is HORRIBLE! Originally I was told I couldn t get a refund on my order bc I didn t inform them the same day, and o couldn t bc I placed the order at close. I called back and spoke to Sadhai, she was rude and the manager never called back! Yes, it was in May, however i informed them I do not crave their food on a daily nor monthly basis with the experience I had the last visit. Well, I called today and the First Lady that answered was rude, then she just gave the phone to another lady who was SO RUDE, accused me of getting loud and combative (in which the atmosphere in the background was loud and I explained to her I wasn t loud and rude, just speaking so that she could hear me)! Well, then the lady hanger the phone rudely as well to another gentleman Roger who empathized and apologized. When asking Roger the ladies name that was also rude it was the manager owner of the restaurant. Leader lead by example and that explains why the staff is rude! I think it s sad that you spend money at place like this and try to support black business, then be treated disrespectful and talked bad to. I don t like to done nor support businesses like this one! All of this over $21.00, is sad bc I will not be back and I ll pass the word on to colleagues and friends and strangers! Horrible service, food, and customer service! I did reply the next day as mentioned to the 1st rude staff member after each one of them just passed the phone to the guy without listening. I called the day after as previously stated bc you all were closed at the time I left picking up my order. WHEN I CALLED BACK IN MAY the lady Sadhai, that I spoke to on MAY 15th at 11:15 am and followed up several other times in between! You all were rude then and now! The order as I PREVIOUSLY mentioned was wrong! As I stated in the phone I WAS NOT IN A RUSH TO VISIT YOUR RESTAURANT AGAIN TO EXPERIENCE BAD SERVICE AND BE TREATED RUDLY! Sadhai, said she couldn t give me a refund when I did call back the next day and several days later. To rebuke me is crazy, I m a Christian woman so why would I make up something and yell at you all over some small wings! It s your poor customer service and approach to issues that needs rebuking. But, God, sits high and looks low and he knows the truth and all you all do! You were loud, over talking me, and YOU all had little to no patience to just listen to my little issue and handed the 3rd person the phone who just listened. You re displaying your actions, behavior, maturity and non-professionalism through your response! And further more to insult a persons mental state of mind or condition is another disrespectful issue that you need rebuking on. Why does a person have to have a mental condition and be crazy for calling you all out on your poor behavior! Anyway, carry on bc it s between you and God! I only tried supporting you all bc you re new and black-owned in the area. All of this treatment is sad and distasteful at this point! Good luck to you!

Date: a month ago

Review №113

Rating: 5

Great food and atmosphere. Looking forward to my next visit. Best oxtails Ive had in a while.

Date: a month ago

Review №114

Rating: 2

Honestly the service ruined the experience for me. We sat at the bar and this young girl who worked there would not take our order. I dont know if its because she noticed we were LGBT or what. But she deliberately wouldnt take our order. So the big guy I guess bartender said, he would take our order. However hes making drink after, drink after drink. So Im ready to go at this point. They are going to keep coming with drink so we are never going to place our order. He took order after order. So while we waiting on him. The young lady has taken at least 4 orders ahead of ours. Then we waited 35 minutes for our food. I had the $40 oxtails. That plate was skimpy and I had MAYBE 5 bones a bunch of rice etc. Mediocre at best is what I would call. By the time we finished our tab was $130 something. It was just 2 of us. $130 wasnt worth the mediocre plate or bad service.

Date: a month ago

Review №115

Rating: 5

Love it The food was really good I just need them to be better with customer service thats it.

Date: a month ago

Review №116

Rating: 5

This was my first visit and I enjoyed every bite of my food. I went with my jamaican grandmother and my mom and they loved how authentic the food tasted. Our server Kaitlyn was so friendly and helpful. I am definitely coming back.

Date: a month ago

Review №117

Rating: 1

Worst service ever!! Made us wait forever didn t give any silverware out us at a table that was rocking side to side broken and had to nerve to give our food to someone who came in way after us. Mediocre food and even the people they mistakenly gave our food to left after they didn t get their food after 35 minutes. Complete waste of a hour driving here and I m going to be mad driving this hour back home

Date: a month ago

Review №118

Rating: 5

Food and drinks tasted good and was amazing!!

Date: a month ago

Review №119

Rating: 4

Great food, great atmosphere!! Saturday nights can get a little busy so allow enough time.

Date: a month ago

Review №120

Rating: 5

The food is delicious and very original and authentic to the Haitian and Jamaican cultures. Everything is fresh and made with love. The best in north Texas easy. This place is a must .

Date: a month ago

Review №121

Rating: 5

Good food, service was cool but nice atmosphere as well

Date: a month ago

Review №122

Rating: 5

I have been in Texas for four years and hands down this is the best food. The hospitality was everything. Everyone was nice even the two chefs came out and spoke with us. One Haitian and one Jamaican chef. It was good to see my husband speak with the chefs. I will definitely be back. Definitely worth the drive

Date: a month ago

Review №123

Rating: 1

.. when arriving there was a wait time of 35 mins which is fine we decided to wait and the host stated he will come get us from the car 35 minutes past and my husband went in and we notice the couple that was behind us was seated. Our table was ready. 20 minutes the waiter finally comes with water. We ordered everything at the same time appetizers, entree, drinks. Our appetizer (wings) came out at a reasonable time. Rate 2/10 horrible quality of wings or it could be the chicken over all because they had an old taste as if it s 1 day or more old chicken. After being at the restaurant for over an hr we didn t receive our drinks. We were told it s because the bartender just got back from somewhere?? I told the host we don t want them and she said they are being made 30 minutes later she brings the drinks anyway after telling her we do not want them. She walk off and gave our drinks to the dj.. I honestly would rate the over all experience a 3/10 only because of the dj.. oh yeah and don t get me started on the meat patties

Date: a month ago

Review №124

Rating: 3

Food was good but portion/price was a bit if a let down..$40 ox tail plate was very skimpy...vs $30 ox tail plate from Jerk House in New Orleans

Date: a month ago

Review №125

Rating: 3

Was very excited for this place. Staff: Very nice, smiles everywhere. Atmosphere: very clean, welcoming and great music Food: This is the reason they are getting a 3 star rating. I started with a spicy Jamaican patty which was bomb! Then I order the curry shrimp; presentation was very nice but it lacked so much flavor. The curry had no spice, the most bland curry I ve ever had. The rice and peas and cabbage were the same; no flavor and very bland. So I asked for pepper sauce but was given Tabasco . I asked for Carribean pepper sauce but they do not carry it. I will come back and try the jerk with fries but the curry, rice and peas and cabbage is a no go. I will stick with The island spot.

Date: a month ago

Review №126

Rating: 5

Glad I ignored the bad reviews and gave this place a chance. Best Jamaican food around. Everything we ordered was on point.

Date: a month ago

Review №127

Rating: 1

We tried this for the first time tonight. We ordered 3 entrees and it was over $100. It was over $40 for the oxtail alone and we literally got 4 pieces of oxtail in our box and thats it. 4 pieces of oxtail and a side of rice and beans with a bit of cabbage... for $41. Needles to say... dont waste your money, because its not great and I feel completely robbed.

Date: a month ago

Review №128

Rating: 3

I went on a Sunday around 2:00 and the atmosphere was a vibe. There was a DJ until about 5:00ish. I lowered the rating as the wait time for our food was long and the food was ok, maybe a 7 out of 10. I ordered jerk chicken, rice & peas, and cabbage. Cabbage was nice and crisp (not too soggy), chicken wasnt too spicy (but not flavorful and lots of small bones) & the rice and peas we ok. My friend got the oxtails and the sauce was more like gravy and a bit bland, bt the meat was tender. My biggest complaint is I asked for a Bob Marley drink with no ice. Im know & OK with the glass not being full. I was told they could not give me a drink with out ice!?!?!? However, not only did she bring my drink with ice it was 1/3 the size of the normal glass. So I got what I didnt want (ice) and less than a normal portion. Im not sure how this added up but as a result, I didnt complain but I/we will not patronize this establishment again.

Date: a month ago

Review №129

Rating: 3

Atmosphere was pleasant, server was friendly and the food was good but was too expensive. Tour of Jamaica did not have enough oxtails (the most expensive item on the dish) there was more chicken and pork.

Date: a month ago

Review №130

Rating: 5

Service wasn t all that. Once they get everything together food will come out faster. But the food came out hot and good. Our waitress sucked though. All she did was drop stuff off and walked off.

Date: a month ago

Review №131

Rating: 5

Date: a month ago

Review №132

Rating: 4

This place came up in my social media feed and because it was close to me and new food to me I had to give it a try. There was no wait seated immediately. The place was near compacity. The atmosphere was chill mild reggae music not to loud. I waited about 5 mins for the server Jodeci who greeted me with water in hand took my drink order, with cocoa bread and my entree of oxtail Mac & Cheese. The food and drink was excellent not sure if it was worth the $$$ in portion size. Great place if you want to try something new, or date night.

Date: 2 months ago

Review №133

Rating: 2

Everything was ok because Ik he s a kid. Service could be better. When you walk in it feels like someone is suppose to greet you and seat you. No one was there and took them some time to notice we walked in. It also took a while to get our order taken. While we were waiting this lady stormed out with her kid while saying she waiting over an hour for her to-go order. Also, if all entrees come with plantain and you re out, you should say that up front verses nothing at all. I was expecting on my plate. Noticed they were missing, ask for them just to be disappointed. I asked if I could have more fiestas in replacement. He agreed then charged me for them. The food was mid. We order the chicken Rasta pasta, honestly could have made it better myself. They gave like 5 thin slices of chicken breast with drizzled bbq sauce. The white sauce was bland. Also order the tour of Jamaica. Curry goat, has a sweet taste to it. Not my cup of tea. Jerk chicken, taste like bbq chicken. Oxtail, was all fat! Rice & peas, ehh. It was ok. Honestly the best thing on the plate. In addition, I didn t even order that. I order the Haitian black rice. Same opinion, it was ehh. Both rice, were the best thing I ate. Ambience, I like the Bob Marley tribute. They have a turf wall you can take picture by. My opinion way too close to the booths for comfort. Not my cup of tea, but at least I could say I tried it.

Date: 2 months ago

Review №134

Rating: 5

10/10 def. Recommend

Date: 2 months ago

Review №135

Rating: 5

Was a great experience had a little wait for food but when served was fresh HOTT and DELICIOUS. Thanks Rodrick great mixology!! Recommended dishes

Date: 2 months ago

Review №136

Rating: 2

Ordered festival, peas & rice, plantains, steamed cabbage and the star of the show - callaloo. They forgot to add my callaloo. I drove 30 minutes out just for the callaloo. The wait was extremely long. Portions are super small. Staff kept avoiding me. Had to ask someone to wipe the table that I sat at while waiting for my order, which then took 15 minutes for them to do so. Food is delicious but service was poor.

Date: 2 months ago

Review №137

Rating: 2

I cant say the food was completely bad. The currys flavor was on point just a bit salty. But I beared it because I havent had good Jamaican food since Ive moved to DFW.... The jerk....the jerk was a big issue for me. I know everyone does their jerk different but it tasted like it was 50% ketchup and almost no spice. I was really disappointed because jerk chicken is the one thing I look forward too when I get Jamaican food. This is the third out of 3 Jamaican restaurants in DFW that I tried and I think itll be the last. Ill wait to go to the east coast for the real deal.

Date: 2 months ago

Review №138

Rating: 5

Food was very good, atmosphere was great

Date: 2 months ago

Review №139

Rating: 4

The food was not bad, just not the best Ive ever had, which in their defense, I am a Jamaican by birth and lived there. The food did take a long time to come out, but thats normal. The servicer was friendly. I would recommend it if you have never had Jamaican food before. Otherwise, it may be a little lackluster and disappointing but definitely edible. I didnt appreciate the music because it was R rated and there was children present.

Date: 2 months ago

Review №140

Rating: 3

Ordered the oxtail, jerk chicken, bread pudding and pineapple cake. The oxtail was good. Nothing special though. The jerk chicken was okay but Ive had better. The bread pudding was so disappointing. Its my favorite dessert but this one here had a strange taste to it and tasted like they put bananas in it which is NOT okay. The pineapple cake was pretty good though.

Date: 2 months ago

Review №141

Rating: 2

I recently dined at Reggae jerk where the ambiance was pleasant, but the service was EXTREMELY SLOW!!!!!!!!! WAIT TIME OVER AN HOUR for food Despite being seated promptly, we waited an unusually long time for food orders. While the staff was polite and apologetic, the significant delays overshadowed the experience. However, the food was well-prepared and flavorful, with fresh ingredients and thoughtful presentation. Overall, Reggae jerk has potential with its good food and nice atmosphere, but the service needs serious improvement. If youre not in a hurry, its worth a visit for the quality of the dishes.

Date: 2 months ago

Review №142

Rating: 1

I made an online order at 7:50pm and the email confirmation said it would be ready at 8:11pm. It s 9:25pm and my food is still not ready. The staff is responsive and unresponsive at the same time. You walk in and no one wants to greet you or try to help you. Food waits are so long they should have just turned off online ordering. I sat at the bar waiting on my food forever. No one offered me a drink or even water. If you re going to be slow at least acknowledge the people waiting.

Date: 2 months ago

Review №143

Rating: 1

Waited 30 minutes with no water, no silverware .the host sat us and forgot about us .we heard another table complaining so we invited her over to hear her sides of the story. Well she waited over an hour, then they didn t have plantain. The server told her they d give her extra cabbage instead but also charged her for the extra cabbage. She waited for an hour. The table behind me waiting 45 minutes no food .we drove all the way from Dallas to check out the restaurant. Unfortunately we never got the opportunity.

Date: 2 months ago

Review №144

Rating: 1

I am extremely disappointed. I spent a hour and half and never received my food. I was looking forward to some good Caribbean food. I had a party of 6 for dine-in. The only thing that we received was our drinks. Thirty minutes in our wait, we put in a to-go order. Once we told our waitress that we wanted to pay for our drinks and leave, she told us that our to go order was ready but they were just starting on the dine-in order. WHAT . I suggest do not waist your time or money on this restaurant.

Date: 2 months ago

Review №145

Rating: 1

I was so excited to try this spot for the first time and am truly very disappointed at the level of service that we received. We waited over an hour and still apparently our food had not been put in after we ordered. Other people who came after us had there order and we were still waiting. Finally when we discussed to just leave our waitress can 15 minutes later to cash us out for drinks. The irony is we also placed a to go order for someone else after we ordered and she told us that order was ready. .just horrible. There was no manager to talk to or anything. Disappointed.

Date: 2 months ago

Review №146

Rating: 5

The food here is absolutely bangin if it s your first time eating here, I advise to buy Tour of Jamaica and share it with another person. Order loaded plaintains and a coconut martini. Can t ever go wrong with oxtail or jerk chicken. The only downside is the wait but it s worth it.

Date: 2 months ago

Review №147

Rating: 4

Came here for brunch with my girls. Vibe was nice, the restaurant is nicely decorated, we came on the weekend so the DJ was there playing the jams. The food was good and probably best Caribbean food I ve tasted so far since being in Dallas. I personally had the ackee and salt fish with fried dumpling and the girls ordered a mix of other things including the entree that had a tasting of different items. Service was a little slow ( time between greeting , taking orders and then getting food was awhile), but the wait staff were friendly and courtesy. I d go back!

Date: 2 months ago

Review №148

Rating: 3

First thing atmosphere was great , everyone was nice !! And that was not the issue , time was horrible I ve never waited for almost 1 hr and a half for a drink that never got made and food that was brought out that late. The hype on the food is on point it s delicious! And extremely authentic. My friend and I were having a great time regardless of how long it took because we also wanted to give this place a chance we got the Jamaican patty beef , we wanted the chicken but was told they were going to take some time we were starving after waiting so we got spicy beef ! They do not disappoint wish I would of taken some home. We got a 12 piece wings of honey lemon pepper , which had a taste of orange chicken but with a small hint of lemon really delicious and the crunch was their. The RJH honey BBQ Jerk was to die for holly crap best freaking wings I ve ever had !!! I can t even lie wish i order 6 more of these. We wanted to get a drink this drink forgot the name but it s on a pineapple and it s supposed to be good for two people we never got it , we decided on getting a drink that we can get since it was already and 1 hr & half waiting we got their Rum drink we got a mango one it was delicious definitely a winner I still plan to come back and give it another chance because the food blew us away , but the wait time needs to get better no one should wait so long for food let alone a alcoholic drink.

Date: 2 months ago

Review №149

Rating: 2

I love the Food it s seasoned well always taste fresh!! However, portions could be a bit bigger, they removed Haitian rice from the menu. Customer service is awful every one hides in the back no one is in a designated area, bar constantly left unattended, hostess no where to be found. Just needs some order in my opinion .

Date: 2 months ago

Review №150

Rating: 5

Amazing place, with great soulful Jamaican bombaclaat meal

Date: 2 months ago

Review №151

Rating: 1

We ve been waiting an hour for our food.

Date: 2 months ago

Review №152

Rating: 4

My wife and I went for our first time, and I really wasnt sure how Jamaican food was, so I decided to stay traditional American, and the manager had me some chicken wings fried and they were great their steamed cabbage was good, then I tried a little off my wife and daughter plates.

Date: 2 months ago

Review №153

Rating: 1

I have visted this restaurant about 5/6 times in the past 3 months. Each time I have visited rather I ordered ahead or came in person the wait was extremely long, service was scarce or items missing but the food is always amazing (sometimes cold) but the flavor is good. Tonight I placed an order online for pick up. The 30-40min completion window had passed and had not received notification the food was ready but I still proceeded to the restaurant. When I arrived another customer walked in ahead of me and had a complaint that the food they gave him was not his. I sat down at the bar and had to flag someone down after waiting 5mins to have them check for my order. the server advised my food was still not ready yet. 5mins later he comes from the back with a bag. I check the bag and quickly realized this wasnt my order. The server takes the bag back into the kitchen and another 5mins later he grabs the bag thats been sitting on the bar the ENTIRE time that I had been there. THE SAME BAG THE MAN AHEAD OF ME BROUGHT BACK BECAUSE IT WASNT HIS ORDER. I check and its indeed my order. At this point Im annoyed but I look past it because its been over a hour since I ordered, im hungry! I dont know their policy but I do know that even fast food restaurants will not allow food that has left the restaurant to be served to another customer. I get home and begin eating only to find a HAIR in my food. I immediately drive back up there and let them know the situation. The manager MARSHA refused to refund me for my order & only offered to refund the rasta pasta that had hair in it because I only brought the pasta back with me. This food had already been served to another customer so it shoudve NEVER been served to me in the first place. I had my husband bring the other items back because at this point I dont want any of it. Marsha advised that she would only refund the rasta pasta but I would have to wait until tomorrow. extremely unprofessional and unsanitary. the food is good but they need a new system to manage their crowd the wait is always extreme and if they are okay with reserving food that has left the restaurant to customers there is no telling what other unsanitary things they allow in their kitchen. Im disgusted with the way this situation was handled. please proceed with caution dining here. as I type this I still have not received my refund for anything!! Update*** Marsha let s not forget you told me F*** you B**** and threatened to call the police on me. Don t they to come back 5 months later replying to reviews to do damage control. I still will make sure every review outlet is known of my experience with you.

Date: 2 months ago

Review №154

Rating: 5

My dad is Jamaican, and all my friends & family agree hes the best cook in the world!! So he set the bar extremely high when it comes to Jamaican food. My kids and I only stopped here because we were running errands, it was close so we decided to try it. Our expectations werent too high because every Jamaican restaurant weve tried previously was disappointing, but not this one!! My daughter & I had curry chicken and rice & peas, my son had jerk chicken rice& peas. After our first bites, we all stopped took pics, videos, and called my dad to tell him about this place (these pics were for him lol). Everything was seasoned to perfection yall this is my new favorite restaurant. If you like Jamaican food, please visit the Reggae Jerk Hut, you will not be disappointed!

Date: 2 months ago

Review №155

Rating: 5

I came across this restaurant while scrolling around on a food delivery service page! I visited Jamaica back in 2016 and have been missing the food ever since! One of my friends and I went to have lunch there. We were greeted by a friendly hostess who asked if we had reservations. While we didnt have reservations and were seated, I confirmed to see if reservations are highly recommended and they are. Its got a laid back casual atmosphere and a beautiful mural of Bob Marley on the back wall, along with an island style bar & regular seating. My friend and I split the Tour of Jamaica, and it was a perfect portion for two people. The service was good for a busy as it was. Two large parties were there, along with other patrons. Around 1pm or so, they had a deejay start, and it was the perfect touch to the atmosphere! For the food, everything was very flavorful & delicious! The only thing I wished was that there was a little more kick to the food. But all in all, its VERY good. Ill definitely be back!

Date: 2 months ago

Review №156

Rating: 2

I ordered and paid for the 18$ dollar plate and they gave me the 13$ dollar portion. I only got 2 pieces of chicken and it was cut to make it look like more.

Date: 2 months ago

Review №157

Rating: 1

Called in a order for pick up ask for Jerk Chicken and wanted to sub Plaintine for extra cabbage. The person on the phone a man said no substitute. I said ok lite seasoning not spicy and paid for the food over the phone Picked up food the chicken was very spicy and the Plaintine was not with the meal but the gentleman said no substitute. Why did you not give me the meal as it was listed on the menue if you have no substitute I paid the same price as if I got the Plaintine.Thats not how you should treat your customer. Ill never come back and make sure to tell everyone I speak with about how I paid for a meal and you decided not to give me all of my food but I paid for a complete meal.

Date: 2 months ago

Review №158

Rating: 1

I hate leaving a bad review because the food here is truly good. But I know I can speak for me and the least 8 other people that walked out tonight. They need to do better when it comes to service. It was fully seated tonight and I understand with a small restaurant handling high volume with little staff is flustering (I work in service industry ) but they had no one at the host stand to let people coming in know that there would be a wait or ask if they wanted to put in to go orders instead of waiting for a seat. Servers blatantly ignored the small crowd of people standing by the door clearly waiting for any kind of communication. A few of us went to the bar to try to order when the server there saw a clear line forming while she was taking someone s order instead of communicating to us that she needed to take care of tables and would be back to help or just communicating at all she walked away. Guests had to go up to servers asking how to get seated / order. I opted to just call in an order but the phone had a busy tone for 40+ minutes, communication goes a long way in this industry especially with black people waiting for a long time plus being ignored is never a good recipe.

Date: 2 months ago

Review №159

Rating: 1

We arrived and ordered drinks and food. The drinks were good and we received the beef patties quickly. They were good. The issue started with the entrees. We waited for 2 hours for our food as we watched people who arrived after us receive their food. When the food finally came it was cold. I ordered jerk chicken. It was literally a cut up chicken breast with a sauce drizzled over it. They also ran out of the Haitian rice and it was not even 5pm yet! I will not be back!

Date: 2 months ago

Review №160

Rating: 4

Food is delicious authentic Jamaican or Caribbean food

Date: 2 months ago

Review №161

Rating: 5

My husband and I love this place. Weve dined in and gotten food to-go. The service and food has always been great. So happy to have Reggae Hut in McKinney.

Date: 2 months ago

Review №162

Rating: 5

I visited after church and had the ox tails and grits! They were bomb! Scrumdeliciooossssoooo!

Date: 2 months ago

Review №163

Rating: 1

First off let me say I love supporting black business and I will continue too, because I just can t give up on our community. But I understand why black business charge a lot, it s literally hard for us, but it s sadly to see the service that you receive, the lack of professionalism or to try and fix what was wrong clearly this drink isn t what s advertised on tik tok. Bob Marley drink. But I ll accept this with grace and move on alone, I hope my food be ok.

Date: 2 months ago

Review №164

Rating: 2

Server was great (Victoria). Bartender (also the Bar Manager btw) made a terrible drink and then refused to take it off or exchange it for another drink. That is a horrible way to do service as a former bartender myself if your drink is bad then is just bad either remake it or give the customer another option. The food took over an hour and the chicken patties (that were ordered as an appetizer) still were not received after we ate our meal, when asked about them we were informed they were still cooking and would be another 17 mins. The only reason I gave a 2 star and not a 1 star is because of our server.

Date: 2 months ago

Review №165

Rating: 3

If you are trying to get in and out it would be a good idea to call ahead. The service needs work, when we finally got a table we waited 20 minutes for someone to come take drink. Food was great!! Staff friendly just not very attentive.

Date: 2 months ago

Review №166

Rating: 1

Unfortunately, it seems like they need more help. Got there today, got seated. Then they moved us. I went to bar to get a drink. Was acknowledged but no service. 20 mins later no server came. No one came to check on us. Finally got drinks. Again no one did a status check. May be helpful to hire more help if possible. I try to patronize US, but damn now I m starving lmao. Just paying for drinks and going home. Really not a good experience this time.

Date: 2 months ago

Review №167

Rating: 5

Date: 2 months ago

Review №168

Rating: 4

My husband and I had dinner at Reggae Jerk Hut and we were seated as soon as we walked in. We waited about 20 minutes for our food and our server gave us our drinks quickly. We both ordered the Little Haiti dish. As a Haitian who knows authentic haitian food, I can honestly say that the griot was some of the best griot I ve ever had. It was moist, juicy, and well marinated. The Pikliz was excellent and the salad russe was good as well. My only critique was that the plantains were a little bit dry and the black rice needed a bit more djon djon for a more bold flavor. Overall, we had an awesome experience and will definitely be back to try their Jamaican dishes.

Date: 2 months ago

Review №169

Rating: 5

It was a beautiful place on the inside . The food was fire. We ordered the Tour of Jamaica if you want a good taste of everything definitely get that . Also ordered the Rasta pasta with chicken . Now the chicken on the pasta was not the best . However the pasta by itself was fantastic.

Date: 2 months ago

Review №170

Rating: 5

BY FAR, BY FAR, BY FAR, THE BEST Jamaican food I have ever had. Atmosphere was amazing! The food and the service was unbelievable! Victoria was our server and she was amazing! Very nice and knowledgeable of the menu. This place has earned them some new regulars! We will for sure be back!!!!

Date: 2 months ago

Review №171

Rating: 5

I really enjoyed the jerk chicken. I will be back!

Date: 2 months ago

Review №172

Rating: 1

I was excited about visiting this place. Unfortunately, the service was extremely slow. The server took a while to bring my water. So, when she did, I decided to order immediately. After the long wait, I finally asked if I could have it to go. Unfortunately, I did not check my box before leaving. I was given rice and peas instead of black Haitian rice as shown on my receipt in the photo. Also, this was the crunchiest ((undercooked)) cabbage I ve ever had. I could ve made coleslaw with good portion. I eventually cooked it down even I got home. I was disappointed because the flavors of everything was decent. It just wasn t a good experience.

Date: 2 months ago

Review №173

Rating: 5

Date: 2 months ago

Review №174

Rating: 1

I ordered food togo and paid over the phone. Arrived here, signed my check, and waited THIRTY MINUTES before they decided to tell me that they did not have oxtails. They offered something else or a refund. I asked for a refund. Another THIRTY MINUTES have gone by and I m still here waiting on my refund because they said they have a new system . I told them give me my money back in cash. The lady offered to take my information down and do it tomorrow. NO! I paid today I want my refund today. Second to all this, I have been sitting here for a hour. No one has offered a water or anything for the inconvenience. I m sitting here, the restaurant is closing and I still haven t eaten dinner. By the time I leave here all other food places will be close to closing. So much unnecessary time wasted due to lack of communication. I don t know if I ll ever revisit. This has been too much of a headache for me.

Date: 2 months ago

Review №175

Rating: 2

The presentation was good, but food was bland, and liquor was water down....Oxtails were just bones with very little meat but loved painting on wall.

Date: 2 months ago

Review №176

Rating: 5

The waitress Catherine was awesome. The strawberry lemonade is delicious. The jerk and fried chicken was well seasoned and delicious. OMG, the oxtails!! BABE!! We got the tour of Jamaica $45, more than enough for 2.

Date: 2 months ago

Review №177

Rating: 5

Been looking for good Jamaican food since moving here from Toronto (iykyk). Best jerk chicken in dfw, hands down. Oxtail birria tacos were delicious, as was the oxtail mac n cheese. Will definitely be back!

Date: 2 months ago

Review №178

Rating: 5

The Food was REAL JAMAICAN food. OMG it was yard style., Big up to the chefs The Best that we have had in TEXAS. My husband is Jamaican and knows his countries food. Food : 5/5

Date: 2 months ago

Review №179

Rating: 1

I ve had two extremely disappointing experiences with Reggae Jerk Hut. The first time I ordered from them was on 6/23. I ordered oxtails and an appetizer of spicy beef Jamaican patties, only to receive their chicken rasta pasta instead. When I called the restaurant to complain, they informed me that they were out of oxtails. The appropriate action should ve been to cancel the order and notify me that what I ordered was unavailable; however, they took it upon themselves to just send me anything off the menu. I decided to give this restaurant a second chance, but before placing the order, I called to confirm that the items I wanted were available. The lady I spoke to assured me that the food items were indeed available. My first delivery driver (through DoorDash) sent me messages about how confused the staff appeared. One person offered to switch my spicy beef patty with curry chicken, but I refused this replacement. They informed him that I would be refunded for the appetizer. Ten minutes later, another staff member told the DoorDasher that they were preparing the spicy beef Jamaican patty, which would take an additional 5 minutes. Twenty minutes later, the DoorDasher sent me a message stating that he could wait no longer at this unorganized restaurant. Another DoorDasher was assigned to the order. They waited 10 minutes for the order and left. The third DoorDasher for this same order was able to finally get the food 15 minutes later, only for the food to arrive without the Jamaican patty that they said was the cause of the additional delay. It s incredibly frustrating to choose something on the menu only to be told it s out of stock after you ve already paid for it and waited more than an hour. There is a way to put certain items out of stock via DoorDash to prevent this from happening, but Reggae Jerk Hut does not seem to use it. The combination of poor communication, unavailability of menu items, and unorganized service makes for a terrible dining experience. I would not recommend Reggae Jerk Hut to anyone.

Date: 2 months ago

Review №180

Rating: 1

Took 30+ mins waiting on food. The oxtails had more fat than meat. Watered down alcohol drinks.

Date: 2 months ago

Review №181

Rating: 2

The food was ok once we finally got it . We waited arrived at 1:55p , server took our order at 2:15 and received our food by 3:00p. We literally watched other customers who came after us get their food before us. When we brought it onto our servers attention , there was no urgency . We had to ask another sever for assistance . We will not be recommending this to our fellow Dallas educators .

Date: 2 months ago

Review №182

Rating: 5

Great! Really enjoyed our time here! The dj was a great addition. Food and service were great, very impressed!

Date: 2 months ago

Review №183

Rating: 2

The food is good and the staff is friendly. What I dont like is when I make a order for pickup the food portion are very small it is not worth with high prices. Give your patrons more food to justify the price.

Date: 3 months ago

Review №184

Rating: 5

I am sorry to those that had a bad experience but I am glad I decided to come and make my own informed decision. I am particular when it comes to my Caribbean food and that Tour of Jamaica is a HIT. My goat, oxtail , jerk chicken, rice and pea and cabbage, all exceeded my expectation. I know people complained about the cost, but for all the food they give, I believe the price is reasonable and I had plenty left over to take to my son for dinner. I can t remember her name, but my waitress was pleasant and attentive as well. I wanted plantain and instead of just bringing me anything, she made sure I knew it was the green plantain so that I could let her know if I still wanted, without surprise. I will definitely be back and bringing others as well. So glad I don t have to travel out of my city for good Caribbean food and I am happy to be supporting a fellow Veteran!!

Date: 3 months ago

Review №185

Rating: 1

My boyfriend and I were excited to try this place, we came around 7 pm on Sunday and they close at 9 pm. We were seated and waited 30 minutes looking at the menu, being patient, and no one came to our table or helped us. A few of the people workers were just standing and talking this whole time. We just walked out and went somewhere else because we were hungry. They were not busy whatsoever, it was really quiet in there. Just two other tables were seated being helped/eating. Was just strange and really disappointing.

Date: 3 months ago

Review №186

Rating: 5

Date: 3 months ago

Review №187

Rating: 1

I am a Jamaican the food was disgusting I had the Jerk chicken I paid extra for white meat and got a piece of GMO chicken loaf The rice was super dry the plantain was not ripe it was not good at all , the flies almost ran us out the place the service was excellent the people were nice but the food was disappointing save your money I just wasted mine.

Date: 3 months ago

Review №188

Rating: 5

Date: 3 months ago

Review №189

Rating: 4

Date: 3 months ago

Review №190

Rating: 5

First time here and let me tell you, it was exactly what I wanted and taste just like home! I am Haitian and so I ordered the Tasso plate and I wanted to personally meet the chef, they brought her out and she reminded me of an aunty back home! Her name is Lelen and she cooked up the bestttt Haitian food I have had in DFW besides my mothers of course, it is definitely a must !! Sat at the bar and Jay the bartender was so attentive and his drinks are on point. I had two drinks and was feelinnnn nice after the first . The prices are reasonable and the atmosphere was vibes. Good music, they also have happy hour specials and brunch on Saturday and Sunday. 5 stars!

Date: 3 months ago

Review №191

Rating: 1

I ve been to restaurant at least 5x and it doesn t get better, no matter the time I come. Servers/ workers are always sitting in the left corner by the bar or in the kitchen, on their phones or eating. A serious lack of attentiveness to customers and having food out in timely manner. For this restaurant to be VETERAN owned, it is a serious disappointment. Must get better at customer service, bringing food out in timely manner, and overall keeping the professionalism you are supposed to have when working in Food Service Industry. The food is good but it would be better if these problems were fixed.

Date: 3 months ago

Review №192

Rating: 5

Kaitlyn shes super friendly with a bubbly personality and overall a very great waitress.

Date: 3 months ago

Review №193

Rating: 3

The food was great but the wait time 50 minutes and it wasnt busy no drinks come with the food dine in.

Date: 3 months ago

Review №194

Rating: 5

Maaaaaaan this place is awesome. Kaitlyn was sooo beautiful, courtesy, and very accommodating. We changed our order after we saw other peoples food. I am glad we cam here, Rum punch off the chain. Everything here is aweso Food

Date: 3 months ago

Review №195

Rating: 5

Kaitlyn us the best

Date: 3 months ago

Review №196

Rating: 1

We walked in and waited to be served, no one ever said they would be right with us or anything. The host at least served us water. We waited for 45 minutes for service as we watched others be served before us that arrived after us. It was clear the servers didn t know who they were supposed to be serving they just served whoever flagged down their attention.

Date: 3 months ago

Review №197

Rating: 5

All the food was amazing. The curry goat was my favorite. The customer service was excellent.

Date: 3 months ago

Review №198

Rating: 4

Order the tour of Jamaica which comes with ox tail, curry goat, jerk chicken with black rice. We also order tenders, wings & fried chicken. Everything was cooked fresh & tasted great!

Date: 3 months ago

Review №199

Rating: 5

Amazing food and great service.

Date: 3 months ago

Review №200

Rating: 5

Love this place. The best Jamaican spot in the area! Period!!!!

Date: 3 months ago