Pollo Regio

Review №1

Rating: 1

A lot of changes lately, poor quality food, horrible service, nasty and dirty place. Need better management!!!

Date: a day ago

Review №2

Rating: 5

Excellent

Date: 3 days ago

Review №3

Rating: 5

Date: 5 days ago

Review №4

Rating: 5

Good nachos

Date: 6 days ago

Review №5

Rating: 5

The food was very delicious and everything was very fast, the cashier Elena was very friendly!

Date: a week ago

Review №6

Rating: 1

Don t come here! Super slow! Came for my lunch break and got stuck in the driveway for a hour! I was late getting back to work! That s unacceptable! Hire more people! This ruined my whole lunch break!Will never come again

Date: a week ago

Review №7

Rating: 5

Date: a week ago

Review №8

Rating: 5

Date: a week ago

Review №9

Rating: 1

This is basically dog food. Not sure what the cheese sauce is since it doesn t taste like cheese. Barf!

Date: 2 weeks ago

Review №10

Rating: 4

Date: 2 weeks ago

Review №11

Rating: 5

Good attention

Date: 2 weeks ago

Review №12

Rating: 5

Great place to eat

Date: 3 weeks ago

Review №13

Rating: 4

Date: 3 weeks ago

Review №14

Rating: 5

The attention is wonderful. Food 100.

Date: 3 weeks ago

Review №15

Rating: 5

I recomended 100% El POLLO REGIO en Mckinney, Tx the services i receiving today 90/08/24 by Nayely was excelent ,she was very kind,and very sweet ,thanks Nayely for the good services today you make my day....

Date: 3 weeks ago

Review №16

Rating: 5

Date: 3 weeks ago

Review №17

Rating: 5

One of the authentic Mexican place, with spicy chicken. Bbq and the free corn chips and best of their sauces. All in all best place for affordable tacos. Portion sizes are big. One chicken. Can easily shared with 4 people.

Date: 3 weeks ago

Review №18

Rating: 5

Everything came out very quickly my food

Date: 4 weeks ago

Review №19

Rating: 5

Date: 4 weeks ago

Review №20

Rating: 5

Excellent service

Date: 4 weeks ago

Review №21

Rating: 5

Yirleidy gave me a good service and vides, the food is always good and delicious! Love pollo regio! Food

Date: 4 weeks ago

Review №22

Rating: 5

Excellent service

Date: 4 weeks ago

Review №23

Rating: 5

Good service

Date: 4 weeks ago

Review №24

Rating: 5

Good service

Date: 4 weeks ago

Review №25

Rating: 5

The best royal chicken in the linda yirleydy region

Date: 4 weeks ago

Review №26

Rating: 5

Excellent drive thru service.

Date: 4 weeks ago

Review №27

Rating: 5

Nice atmosphere The cashiers take good care of you The food is good

Date: 4 weeks ago

Review №28

Rating: 5

Food and service was great I always come to this location cause everything is always good

Date: 4 weeks ago

Review №29

Rating: 5

Very good service from the little frown Elena

Date: a month ago

Review №30

Rating: 5

Elena good public service

Date: a month ago

Review №31

Rating: 5

The best and my favorite papa asada thanks Elena!!!

Date: a month ago

Review №32

Rating: 3

Date: a month ago

Review №33

Rating: 5

Excellent attention, everything very good!!

Date: a month ago

Review №34

Rating: 5

Visit that restaurant and if they offer good service

Date: a month ago

Review №35

Rating: 5

Very good

Date: a month ago

Review №36

Rating: 5

Super delicious!!!

Date: a month ago

Review №37

Rating: 5

Date: a month ago

Review №38

Rating: 5

Very good service

Date: a month ago

Review №39

Rating: 5

Good service

Date: a month ago

Review №40

Rating: 5

Very good service

Date: a month ago

Review №41

Rating: 5

Pon atension

Date: a month ago

Review №42

Rating: 5

Good attention

Date: a month ago

Review №43

Rating: 5

Excellent food, congratulations because they have improved a lot in many aspects, the nachos are my favorites and they are much better, congratulations and Rita excellently brought the others as well

Date: a month ago

Review №44

Rating: 5

Good service and the food is very good, I love the nachos and the Latin flavor

Date: a month ago

Review №45

Rating: 1

Very bad service, they take the order and leave you waiting for a long time because they forget.

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 5

Date: a month ago

Review №48

Rating: 1

The side of beans to was cold.

Date: a month ago

Review №49

Rating: 5

Very good service, the person who helped me is called Nayeli, very friendly at all times and everything was very delicious.

Date: a month ago

Review №50

Rating: 5

Excellent Nayeli was very kind when assisting me

Date: a month ago

Review №51

Rating: 4

Date: a month ago

Review №52

Rating: 5

Love us some Pollo!! Mesquite chicken with great rice too!! People are always super nice and helpful. We continue to come back time after time for two whole chickens, feeding six or more people!!!

Date: a month ago

Review №53

Rating: 5

Excellent attention from the manager, very attentive staff!! I recommend chicken 100.

Date: a month ago

Review №54

Rating: 2

Date: a month ago

Review №55

Rating: 5

Date: a month ago

Review №56

Rating: 1

I ordered on their website they gave my food to a driver that they have no clue what delivering company they use they kept saying DoorDash and DoorDash had no idea what they were talking about. I called several times still didn t get resolved they took my money and have on record I paid my money and still said there is nothing they can do, then gave me a customer service number that sends you to voicemail this is the worse service I ve EVER had in my life. Something has to be done how can u have a business and not want to make your customers happy I will be calling managers and corporate to get this settled DO NOT ever order on there website

Date: a month ago

Review №57

Rating: 5

Nayeli treated us very well, very attentive ;) very delicious food

Date: a month ago

Review №58

Rating: 5

Date: a month ago

Review №59

Rating: 1

I have always gone to this Mackennys location to buy something, but over time the taste of the food has changed and the service is awful. They are not friendly and speak to you with a haughty attitude. Kid-friendliness: The service is horrible, the girls are rude and dont understand anything

Date: a month ago

Review №60

Rating: 5

Nayeli from Mckinney location, great service and super nice. Food is always excellent!

Date: a month ago

Review №61

Rating: 5

Date: a month ago

Review №62

Rating: 5

Rita very friendly and the chicken very tasty

Date: a month ago

Review №63

Rating: 5

Excellent attention.

Date: a month ago

Review №64

Rating: 5

Wow--big boy needs his dinner

Date: a month ago

Review №65

Rating: 5

Amazing, beautiful, superb- gimme that chicken

Date: a month ago

Review №66

Rating: 1

If you want your food when you order it, dont go here, they take your order, they repeat it and when you go to pay, they ask you what your order is again because they dont put the orders in when you ask for them, they make you wait 20 minutes and then you have to wait another time. ten minutes to place your order. If you have a new employee, I dont mind putting him/her to clean, not to take orders, you already know that its not good for that.

Date: a month ago

Review №67

Rating: 5

Date: a month ago

Review №68

Rating: 1

Date: a month ago

Review №69

Rating: 5

Date: a month ago

Review №70

Rating: 5

The best in roast chicken... delicious

Date: a month ago

Review №71

Rating: 5

We love Regios. Everytime we go its delicious and fast. The rice is so good, the chips are crunchy, the fries are tasty. We get so much meat with 2 chickens, it feeds 6-8 people and we always have left overs. Simple food for the soul, me encanta.

Date: a month ago

Review №72

Rating: 5

Date: a month ago

Review №73

Rating: 4

Date: a month ago

Review №74

Rating: 5

Date: a month ago

Review №75

Rating: 5

Nayeli is very kind and cordial with us. Very attentive when taking the order. The chicken is the best and I love the carne asada tacos. The horchata water is delicious, my wife loves it.

Date: a month ago

Review №76

Rating: 4

The roast chicken is the strong and very tasty dish. The Tacos are handmade and fresh very good at affordable prices.

Date: a month ago

Review №77

Rating: 4

Too expensive

Date: a month ago

Review №78

Rating: 4

Date: a month ago

Review №79

Rating: 5

Love coming here for lunch the food is sooo good ! And the diner is always super clean

Date: a month ago

Review №80

Rating: 5

Date: a month ago

Review №81

Rating: 5

Thanks to Yirleidy for good service, always delicious food!

Date: a month ago

Review №82

Rating: 5

Today i went at El Pollo Regio in Mckinney Location,order by the drivetru i was attende by a young gentleman named Daniel A,very good services by him,very respectfull and very nice ,thank you Daniel for you services and for have an very nice actitud....

Date: a month ago

Review №83

Rating: 5

Daniel , give me an excellent service. The food was delicious

Date: a month ago

Review №84

Rating: 5

Daniel is awesome! Great customer service. Thank you!

Date: a month ago

Review №85

Rating: 5

Elmys did a fabulous job!!! Excellent customer service!! I will come back!!! Food was delicious.

Date: 2 months ago

Review №86

Rating: 5

It is an excellent place, very good service

Date: 2 months ago

Review №87

Rating: 3

Date: 2 months ago

Review №88

Rating: 5

Excellent service from the Manager of Pollo Regio, the food as always very delicious and its sauces delicious. The best roast chicken in Dallas!

Date: 2 months ago

Review №89

Rating: 5

Love this Chicken, tortillas, and Verde (green) sauce...

Date: 2 months ago

Review №90

Rating: 5

Nallely Was the best friendly and really helpful I will definitely be back at this place

Date: 2 months ago

Review №91

Rating: 5

Excellent service from Claudia and her team

Date: 2 months ago

Review №92

Rating: 5

Love this place, food is great and service is awesome. Claudia is the best from the first day I came in which is a year ago today and still great all around.

Date: 2 months ago

Review №93

Rating: 5

Date: 2 months ago

Review №94

Rating: 5

Great stop for some savory drive through! They were also able to accommodate t onion allergy! Woohoo!

Date: 2 months ago

Review №95

Rating: 5

Excellent service and very good food

Date: 2 months ago

Review №96

Rating: 5

Claudia is amazing !!!simply everything is perfect when I am at Pollo regio I fell like I I home because of the Quality taste that remind me of my home in Los Angeles authentic is the only word that I would use to describe this wonderful restaurant!!!

Date: 2 months ago

Review №97

Rating: 5

Excellent service Very friendly

Date: 2 months ago

Review №98

Rating: 1

Excellent service, very good food, the attention of the employees is quality, but the manager is terrible, very arrogant, even I as a user and consumer felt her bad attitude towards the very arrogant staff, they should locate her and train her.

Date: 2 months ago

Review №99

Rating: 5

Date: 2 months ago

Review №100

Rating: 5

Date: 2 months ago

Review №101

Rating: 1

Date: 2 months ago

Review №102

Rating: 4

Date: 2 months ago

Review №103

Rating: 5

I went to pick up lunch this morning and my order was ready for me. Daniel provided an outstanding customer service, making sure I took everything needed, he was very kind and professional.

Date: 2 months ago

Review №104

Rating: 5

They are very friendly in this establishment and always give you the best service

Date: 2 months ago

Review №105

Rating: 5

Everything was great, only the dining room was dirty and we had better decide to order it to bring the chickens.

Date: 2 months ago

Review №106

Rating: 5

Date: 2 months ago

Review №107

Rating: 5

The kid in front Daniel it s doing really good work with all customers

Date: 2 months ago

Review №108

Rating: 5

Excellent service from Elmys, very friendly.

Date: 2 months ago

Review №109

Rating: 5

Very good attention from Nayeli and Wendi Fabiola

Date: 2 months ago

Review №110

Rating: 5

Date: 2 months ago

Review №111

Rating: 5

The lady and the staff were very friendly and very good service

Date: 2 months ago

Review №112

Rating: 4

Date: 2 months ago

Review №113

Rating: 5

Date: 2 months ago

Review №114

Rating: 5

Date: 2 months ago

Review №115

Rating: 5

Date: 2 months ago

Review №116

Rating: 5

Date: 2 months ago

Review №117

Rating: 5

Date: 2 months ago

Review №118

Rating: 5

Date: 2 months ago

Review №119

Rating: 5

Date: 2 months ago

Review №120

Rating: 5

Date: 2 months ago

Review №121

Rating: 5

Date: 2 months ago

Review №122

Rating: 5

The food is very delicious

Date: 2 months ago

Review №123

Rating: 5

Date: 2 months ago

Review №124

Rating: 5

Very good work

Date: 2 months ago

Review №125

Rating: 5

Very good service Claudia

Date: 2 months ago

Review №126

Rating: 5

Very good, everything well taken care of

Date: 2 months ago

Review №127

Rating: 5

Excellent attention from yirleidy and very good food, recommended

Date: 2 months ago

Review №128

Rating: 5

Excellent Service!

Date: 2 months ago

Review №129

Rating: 5

We come here fairly often and have never been disappointed! Amazing carne asada nachos

Date: 2 months ago

Review №130

Rating: 5

Date: 2 months ago

Review №131

Rating: 5

Date: 2 months ago

Review №132

Rating: 5

Very delicious food today

Date: 2 months ago

Review №133

Rating: 5

Very excellent service

Date: 2 months ago

Review №134

Rating: 5

Claudia was the best! So sweet and gave me everything I needed. Clean location

Date: 2 months ago

Review №135

Rating: 5

Date: 2 months ago

Review №136

Rating: 5

Perfectly attentive yielding and Luis and very good food

Date: 2 months ago

Review №137

Rating: 5

Date: 2 months ago

Review №138

Rating: 5

Date: 2 months ago

Review №139

Rating: 5

Date: 2 months ago

Review №140

Rating: 5

Very good service from Rita, very friendly

Date: 2 months ago

Review №141

Rating: 5

Excellent attention from yirleidy and very good food

Date: 2 months ago

Review №142

Rating: 5

Great location, great customer service. Elmys was so awesome! She has such a great attitude. Luis was also so very helpful. Wendy made us smile. Good was awesome too. Charro beans were so flavorful! Thanks, will be back mainly for the service!

Date: 2 months ago

Review №143

Rating: 5

Food is good ? But lady on the counter not very kind!! Need to improve that!

Date: 2 months ago

Review №144

Rating: 5

Angela attended me with 6 orders, great customer service, very fast, very kind, no issues at all

Date: 2 months ago

Review №145

Rating: 5

Date: 2 months ago

Review №146

Rating: 4

Date: 2 months ago

Review №147

Rating: 5

Good service from the cashier Rita.

Date: 2 months ago

Review №148

Rating: 5

Good attention from Rita.

Date: 2 months ago

Review №149

Rating: 5

Good attention

Date: 2 months ago

Review №150

Rating: 5

excellent service

Date: 2 months ago

Review №151

Rating: 5

Very good service and excellent food

Date: 2 months ago

Review №152

Rating: 5

Half chicken special, extra tortillas & extra green sauce = BOOM! Enough for 2 peeps for DAYS & Dont forget the large DP

Date: 2 months ago

Review №153

Rating: 5

Good service

Date: 2 months ago

Review №154

Rating: 5

Date: 2 months ago

Review №155

Rating: 5

Very good customer service and very delicious food. Very kind Rita.

Date: 3 months ago

Review №156

Rating: 5

Dont know what they do to that chicken but they need to keep doing it. This place is really good.

Date: 3 months ago

Review №157

Rating: 5

Excellent service

Date: 3 months ago

Review №158

Rating: 5

Very rich

Date: 3 months ago

Review №159

Rating: 5

Good service from the cashier Rita.

Date: 3 months ago

Review №160

Rating: 5

Excellent certification

Date: 3 months ago

Review №161

Rating: 5

Excellent service

Date: 3 months ago

Review №162

Rating: 5

Daniel did a good job with us and I give them 100 percent

Date: 3 months ago

Review №163

Rating: 5

The chicken is very delicious

Date: 3 months ago

Review №164

Rating: 5

Date: 3 months ago

Review №165

Rating: 5

Excellent attention from Rita.

Date: 3 months ago

Review №166

Rating: 5

Best chicken in McKinney!

Date: 3 months ago

Review №167

Rating: 4

Good service

Date: 3 months ago

Review №168

Rating: 5

My kids loved the restaurant. They had all you can eat chips.

Date: 3 months ago

Review №169

Rating: 3

Would be 5 stars but they are racist. Every time i go in with my Mexican wife i have no problems yet when i go by myself all the sudden the same friendly people turn short and impatient and leave out sides from the order. I know the sides come with it because like i said with my Mexican wife they never forget. Good food but its not friendly to white or black people.

Date: 3 months ago

Review №170

Rating: 5

Date: 3 months ago

Review №171

Rating: 5

Good cervisio in singing

Date: 3 months ago

Review №172

Rating: 5

Everything is special I love it

Date: 3 months ago

Review №173

Rating: 5

Claudia and the staff were amazing and the food delicious!! Great promotion on Tuesday free half chicken

Date: 3 months ago

Review №174

Rating: 5

Date: 3 months ago

Review №175

Rating: 5

Excellent customer service from the cashier Rita, the deoicious chicken hoe

Date: 3 months ago

Review №176

Rating: 5

Date: 3 months ago

Review №177

Rating: 5

Date: 3 months ago

Review №178

Rating: 5

Date: 3 months ago

Review №179

Rating: 5

Good fast food with flavor. Huge fan of the whole chicken meal. Best green sauce in DFW

Date: 3 months ago

Review №180

Rating: 4

Best charro beans Ive had in my life.

Date: 3 months ago

Review №181

Rating: 5

Date: 3 months ago

Review №182

Rating: 5

Date: 3 months ago

Review №183

Rating: 5

Always a 10/10 for me#14 all the way!

Date: 3 months ago

Review №184

Rating: 5

Date: 3 months ago

Review №185

Rating: 5

Kid-friendliness: Porque tiene buenas variedad dé comidas para niños y toda la familia Food

Date: 3 months ago

Review №186

Rating: 5

Excellent service de jose

Date: 3 months ago

Review №187

Rating: 5

100% recommended, everything very delicious and excellent treatment, of course I would return

Date: 3 months ago

Review №188

Rating: 5

The chicken is very delicious

Date: 3 months ago

Review №189

Rating: 5

Very delicious chicken

Date: 3 months ago

Review №190

Rating: 5

Rich

Date: 3 months ago

Review №191

Rating: 5

Date: 3 months ago

Review №192

Rating: 5

Good attention from Rita and Luis.

Date: 3 months ago

Review №193

Rating: 5

Date: 3 months ago

Review №194

Rating: 5

The manager and crew went above all. They had our party platter ready when we asked and the food was hot and delicious.

Date: 3 months ago

Review №195

Rating: 5

Nancy Acosta was very helpful and friendly, excellent customer service

Date: 3 months ago

Review №196

Rating: 5

Excellent service

Date: 3 months ago

Review №197

Rating: 5

Food

Date: 3 months ago

Review №198

Rating: 5

VERY good service

Date: 3 months ago

Review №199

Rating: 5

Good atmosphere pleasant service I recommend it

Date: 3 months ago

Review №200

Rating: 5

Miss Nancy Acosta very good attention

Date: 3 months ago