About the Company
rating: 3.8
Home of The Original Golden Tenders™, Golden Chick is a fast food restaurant chain offering Golden Fried or Roast Chicken, Fried Catfish, Sandwiches, Fresh Salads, Yeast Rolls and a variety of Sides.
Categories
- Fast food restaurant
- American restaurant
- Caterer
- Fried chicken takeaway
- Takeout restaurant
Contact Information
Phone: +1 972-548-9600
Website: http://locations.goldenchick.com/tx/mckinney/1078/?utm_source=Google&utm_medium=Organic&utm_campaign=Maps
Address: 1001 W University Dr, McKinney, TX 75069, United States
- Monday: 10:30 AM–11 PM
- Tuesday: 10:30 AM–11 PM
- Wednesday: 10:30 AM–11 PM
- Thursday: 10:30 AM–11 PM
- Friday: 10:30 AM–11 PM
- Saturday: 10:30 AM–11 PM
- Sunday: 10:30 AM–11 PM
Photos
Reviews
Review №1
Rating: 5
Visiting family and want thru drive thru, family recommended. Was very good!
Date: 4 days ago
Review №2
Rating: 3
Food was good drive thru dirty and nasty. The girl at the windrow wanted to go away she acted as if we were inconveniencing her
Date: a week ago
Review №3
Rating: 1
Ordered a door dash order. Ordered gravy didnt get the gravy. Doordasher asked about the drinks and they said they talked to me and said I wanted fries(never talked to them). Got the order no fries and no drink. our doordasher felt bad that he went and got us a Pepsi since you guys insisted there was no drink. The doordasher should never have to do that if you guys just gave him the drink.
Date: 2 weeks ago
Review №4
Rating: 1
Date: 2 weeks ago
Review №5
Rating: 5
Date: 3 weeks ago
Review №6
Rating: 5
Date: 3 weeks ago
Review №7
Rating: 5
Date: 4 weeks ago
Review №8
Rating: 1
Golden Chick is always good but this particular location dont care nothing about quality. Expect your order to always be wrong, expect bad attitude from the hispanic young lady in the front , expect to wait a long time, expect to be pissed ok?. The black lady who works there is very nice and so is the guy who works the window.
Date: 4 weeks ago
Review №9
Rating: 1
Food
Date: 4 weeks ago
Review №10
Rating: 5
The chicken pieces are smaller, and the chicken has seemed to lose some of the flavor, and the fish is smaller in size as well for the price we paid.
Date: a month ago
Review №11
Rating: 5
My #1 chicken place
Date: a month ago
Review №12
Rating: 2
Date: 2 months ago
Review №13
Rating: 1
The chicken was horrible, not an ounce of flavor or seasoning. Yuck! Won t get that again and I ordered mashed potatoes, didn t get them. Only good thing was the roll.
Date: 2 months ago
Review №14
Rating: 2
The woman working the register with the colorful dreads was the worst customer service I ever got. She was rude and staring at me when I ask for my order she never ask or anything regards to sides drinks and whatnot. I get the vibe she doesn t want to be there. I ll be going to a different location going forward
Date: 2 months ago
Review №15
Rating: 5
Date: 3 months ago
Review №16
Rating: 2
I always like the food at Golden Chick. Even at this location, the food was good. However, the service here is quite lacking. The young lady that took my order either did not care about this job, or just had no personality, but that isn t my complaint here. My issue came after I placed my order and asked for sauce. The young lady simply said It s 42¢. Now, I don t carry cash, so I handed her my debit card. She then proceeded to tell me that there is a minimum charge for debit cards and I d need to buy 3 BBQ sauces to use my card. Well, if that s the case, why didn t you mention that when I was ordering? , I said. I ve never been to a Golden Chick that has charged extra for dipping sauce, so it never crossed my mind. I m not sure why they aren t asking this with every order. Would you like gravy or dipping sauce? I don t feel as though that s unreasonable. They are taking 1000 orders a day. It seems logical. And it s not really even the 42¢ that bothers me. It s the attitude behind it and the fact that they could have said You know, you re right, sir. We should have asked you when you placed your order. Please, take this BBQ sauce and enjoy your meal. But instead, you now have one more angry customer, and another bad review on Google.
Date: 3 months ago
Review №17
Rating: 3
Date: 3 months ago
Review №18
Rating: 3
Friendly service and decently fried chicken. I really like their rolls.
Date: 3 months ago
Review №19
Rating: 1
On today June 7th, I came to this place through the drive thru and ordered my food and also had to wait for it for about 15 minutes or so and when I finally received my food, this is what I got for $10.81 that s a kids meal, fish was hard as hell and the bread was also hard unbelievable and never again will I come to this location
Date: 3 months ago
Review №20
Rating: 3
Slow as hell wrong food after asking me what I had.
Date: 3 months ago
Review №21
Rating: 5
This place has the most absolutely, amazingly nice and wonderful people Chicken for days too The General Manager even gave me a brownie for my birthday I mean wow!
Date: 4 months ago
Review №22
Rating: 1
Mothers day. Over $50 spent. Nothin good except the box it came in. All 8 rolls smashed almost flat, chicken tenders tasteless, gravy like water, mashed potatoes had no taste & gummy texture. Beyond disappointing. Seriously...on Mothers Day. And the wait time was beyond lengthy.
Date: 4 months ago
Review №23
Rating: 5
Date: 4 months ago
Review №24
Rating: 1
Employees were not pleased, shorted me on my order of okra. No fork given even tho I had and paid for gravy, no napkins given, no salt or pepper given. Like their products, but will not use this location again. Too many other options.
Date: 4 months ago
Review №25
Rating: 5
Friendly staff and delicious food! Hot and Freshly made to order. Had the Corn Nuggets, Chicken Sandwich and Brownie! If you are a chocolate lover, I Highly Recommend the Brownie!
Date: 4 months ago
Review №26
Rating: 1
Closed 20 minutes early is ridiculous
Date: 5 months ago
Review №27
Rating: 1
By far, worst experience I ve ever had a fast food restaurant, not only did the staff have an attitude the entire time. We arrived at this location at 9:25 PM and did not receive our food until 1024. Not only was our food completely cold and half of the items we asked for weren t even in the bag and they sincerely didn t try. Matter fact, mid order a girl in the store stared at our horizon walked away. Not only did they state that they were about to close, which was not true since they didn t close until 11 they told us that they were completely out of sides, and proceeded to attempt to accommodate for us. Not only did they not give us what we ordered. They then decided to completely forget our side and that they weren t gonna give it to us and all of our food was extremely cold so we end up having to re-warm it completely when we got home because everything was completely cold as if it had been sitting out not only we receive cold chicken, but we also received old chicken and sides, which makes no sense since we sat there for 45 minutes , if that. Staff, and management need to complete upgrade because this is absolutely unacceptable and horrible. I do appreciate the young man who came to accommodate for the things that we have to deal with. But he also thought it was a joke to not give us half of our food so there s that too. Btw they gave us old food let me not forget that one
Date: 5 months ago
Review №28
Rating: 1
Yall need to change your google hours. We drove 30 minutes to wait in the drive thru for 10 minutes with no answer but employees working inside. It says they re open until 11 when it is actually 10.
Date: 5 months ago
Review №29
Rating: 5
Date: 5 months ago
Review №30
Rating: 1
For them to open at 1030 and me getting there at 11 the tenders were not fresh, I also got green beans and dirty rice wasn t hot at all and they didn t give me my gravy worst experience ever it was my 1st time here and last time I spent 23 dollars wasted my money very unhappy with service
Date: 5 months ago
Review №31
Rating: 5
Date: 6 months ago
Review №32
Rating: 5
Very friendly welcoming staff and mgr...I would mos def return to this location. Food was very hot, freshly fried and not sitting up under the heat lamp. I recommend visiting.
Date: 6 months ago
Review №33
Rating: 2
My Chicken wasnt cooked down to the bone ....
Date: 6 months ago
Review №34
Rating: 5
This location is one of the Keep up the good work staff! Wheelchair accessibility: Yes
Date: 6 months ago
Review №35
Rating: 4
Date: 6 months ago
Review №36
Rating: 4
Great, needs an upgrade. Place looks old and when good places look old they look dirty.
Date: 7 months ago
Review №37
Rating: 2
Date: 7 months ago
Review №38
Rating: 5
Great chicken food, nice people. Its a drive thru Excellent customer service Food
Date: 7 months ago
Review №39
Rating: 1
Ordered a 16 piece tender meal online with a 30 min wait time,Im thinking okay its made to order but got home and tenders where dry and flavorless should of known when I seen them under the heat lamp never again nasty
Date: 8 months ago
Review №40
Rating: 5
They have the BEST chicken wings around
Date: 8 months ago
Review №41
Rating: 4
Date: 8 months ago
Review №42
Rating: 5
Date: 9 months ago
Review №43
Rating: 5
Love it!!
Date: 9 months ago
Review №44
Rating: 1
When I went there their ice cream machine for the dining area was on, but when I went to get some one if the employees stopped me and said no no no dont eat that and as put some in a cone,..... it came out GRAY. Yeah look at it, you would eat that? The employee followed thier last statement up with. I was disgusted. Follow up... 11/22/23 So ice cream machine is still not fixed.
Date: 9 months ago
Review №45
Rating: 1
I sat in the drive thru for 10 minutes and no ever said anything.
Date: 9 months ago
Review №46
Rating: 1
Date: 9 months ago
Review №47
Rating: 5
Date: 9 months ago
Review №48
Rating: 5
Food was fresh and excellent. Quick, friendly service.
Date: 9 months ago
Review №49
Rating: 5
Date: 10 months ago
Review №50
Rating: 5
Date: 10 months ago
Review №51
Rating: 5
Date: 10 months ago
Review №52
Rating: 4
I asked for spicy chicken they gave me a bottle of there spicy seasoning
Date: 10 months ago
Review №53
Rating: 1
Date: 11 months ago
Review №54
Rating: 5
Waited to long only 1 car in drivethru
Date: 11 months ago
Review №55
Rating: 5
The rolls are amazing and the gravy is good. I really like the sweet tea too. The drive through is usually pretty fast.
Date: 11 months ago
Review №56
Rating: 5
Date: a year ago
Review №57
Rating: 5
Date: a year ago
Review №58
Rating: 5
Im originally from New York and Ive never heard of golden chick before. I am in shock and awe about how good it is! We got the 16 piece family tender meal and service staff was extremely nice and even threw in an extra family side of fries! The chicken is amazing! Better than the competitors. Ill be back here a few times a week
Date: a year ago
Review №59
Rating: 1
Came 1 hour and 15 minutes before close they had no chicken decided to wait what seemed like another 30 minutes for 12 piece family meal chicken was super greasy no taste no season mashed potatoes not mix right dried up macaroni tasted like straight SOAP WATER VERY DISAPPOINTING DINNER FOR MY FAMILY besides spending the money on food and the wait to get it 1 star
Date: a year ago
Review №60
Rating: 5
First time. Excellent service
Date: a year ago
Review №61
Rating: 5
Date: a year ago
Review №62
Rating: 1
September 2 approximately 7:45 PM give Mr. drive through guy. You might get more business by being more polite instead of just saying what do you want it when a person asked you do you have a special you just said no and go to dead silence.
Date: a year ago
Review №63
Rating: 2
Service was fast, Ive eaten at several Golden Chicks but this was by far the worst, ordered the 3 piece chicken tenders with gravy and fries, every thing was cold and dried up, I didnt say anything to them, and shouldnt have to, I just wont come back to this one
Date: a year ago
Review №64
Rating: 4
Date: a year ago
Review №65
Rating: 5
Date: a year ago
Review №66
Rating: 5
Great customer service from general manager Moe
Date: a year ago
Review №67
Rating: 5
The woman who took care of me at the drive-through window was incredible. She was outstanding. She was attentive. She was courteous. She was sweet I mean, the whole thing went down great. This is a time when everyone s busy being offended or they re too distracted to even do their job. This woman needs a raise or a promotion. Because I think she will bring more of her own to the table. Kudos to whoever hired her.
Date: a year ago
Review №68
Rating: 2
B n I
Date: a year ago
Review №69
Rating: 4
This was my very first time visiting this location. WOW ! I didnt even know it was there. I look forward to my very next visit. The food was delicious, the service was fast, friendly and professional. I use the drive thru so as for the atmosphere the employees look unified through the window to be their most efficient to serve their customers. I was very satisfied ! Drop by for some delicious Chicken tenders and dont forget to get some Corn nuggets . Parking: Not many parking spaces.
Date: a year ago
Review №70
Rating: 5
Great as always. Fast friendly efficient and delicious:
Date: a year ago
Review №71
Rating: 1
Doesn t even deserve one star, waited for 20 minutes for a pick up order. Bad service! Food : 1/5
Date: a year ago
Review №72
Rating: 1
This location sucks and the drinks taste like dirt because Im assuming the inside of the soda fountain lining is moldy because you can literally taste it
Date: a year ago
Review №73
Rating: 5
Date: a year ago
Review №74
Rating: 5
Expensive
Date: a year ago
Review №75
Rating: 5
Date: a year ago
Review №76
Rating: 1
Food poisoning. When my husband dumped out the last of his iced tea last night, there was a green substance in the cup. Hes been sick all day.
Date: a year ago
Review №77
Rating: 1
When I came here with my family, 2 of our chickenol orders were burnt the other 2 chicken sandwiches were raw. They didnt give me or my sister drinks for whatever reason even though we orders combos. Then they forgot to give me fries(again I ordered a combo WITH fries). The people on the counter completely ignored me whenever I talked to them. Plus whoever chooses the music NEEDS to be fired. The only good thing was that on one of the TVs had funny videos but thats it. Overall it was a horrible experience.
Date: a year ago
Review №78
Rating: 1
Well, 1st off, the chicken was not cooked throughly for the chicken sandwich. And for the roasted chicken, it was burnt like burnt. There is no ketchup or anything. The service was not that great. They kept messing up the order and not that friendly(just a little). Overall, it was not good. Im sorry, but theres way better options than here. Sorry if it offends anyone, but its my 1st impression, not coming back. Sorry, not sorry.
Date: a year ago
Review №79
Rating: 1
Went there today at the drive-thru and ordered a 2 piece fried chick combo with fries and drink and after receiving my order I noticed my box of food was feeling light and when I made it home and opened the box, I was astonished at the small 2 pieces of chicken and few fries that I could count on my hands with and to say I paid $9 and some change for that. Golden chicken should be ashamed of themselves for that. Now I see why they didn t have any customers at that place. Bring back the old crew at least you would ve gotten your money worth
Date: a year ago
Review №80
Rating: 1
Ordered two piece meal. Extra mashed no mashed with gravy and roll The two piece breast. We got, thigh and leg EXTRA gravy on mashed No forks, no napkins. PAY ATTENTION GUYS.
Date: a year ago
Review №81
Rating: 1
Nice people that work there, but items are always missing. Rolls were as hard as rocks. I stopped going for months and thought I would give them another try....fail.
Date: a year ago
Review №82
Rating: 5
Date: a year ago
Review №83
Rating: 4
Good food, service was ok. I dont expect much from any fast food these days.
Date: a year ago
Review №84
Rating: 3
Well Im not to fond of fried foods especially chicken but I did try this locale. Right now they have a special with whats called wicked chicken, that would be a no go. It may be fried but thats just to crispy for my liking, however the regular fried chicken was rather tasty. But best of all is the servers. Been there twice in the last couple of days and both times 4 different servers were very hospitable & accommodating. I took 1 look at that fresh hard & crispy chicken & said I cannot eat this they didnt ask any questions accept what would I like for a replacement and without additional charges & told me to keep the wicked wings (not that Im going to eat that they just cant take it back is the policy). I appreciate restaurants that treat customers with value & respect!
Date: a year ago
Review №85
Rating: 5
Food is always Hot sometimes I have to wait but its worth it
Date: a year ago
Review №86
Rating: 5
Earnie ran the store like he owned it! Everything hot fresh and good! Gonna get the frozen rolls to take home sometime
Date: a year ago
Review №87
Rating: 1
Waited 50 mins on a 12 PC and it was burnt
Date: a year ago
Review №88
Rating: 2
40 min wait. The food was fresh. Would have been a little better if the rolls were in there own box instead of soaking grease from the chicken.
Date: a year ago
Review №89
Rating: 2
I ordered the spicy chicken wings from the drive-through. It took quite a while for my order, but I was thinking they would be freshly cooked, so no problem. The spice was sprinkled unevenly on the top of the cooked wings. It was disappointing, and I can now see why they were not busy. It was not cheap, yet it did not have much flavor. You might want to skip this place gang.
Date: a year ago
Review №90
Rating: 1
Ordered from here and it has taken 30 plus minutes to get my food from drive thru line horribly waisting my time! Who has 30 minutes to wait in a fast food order?
Date: a year ago
Review №91
Rating: 2
It took them a long time to give me my order. Kid-friendliness: I think its a good place to enjoy fried chicken
Date: a year ago
Review №92
Rating: 1
Currently at the location and they do not close until 11pm and there are employees inside and they are refusing to open the door or answer the drive thru intercom. They are closed thirty minutes early and that is not okay at all. It isn t far at all.
Date: a year ago
Review №93
Rating: 1
On Saturday, May 13, 2023 we placed an order through Uber. Online order 18269630069358594. Only 1 of 2 combo meals were delivered. Please respond.
Date: a year ago
Review №94
Rating: 5
Love this location. The weekday morning shift is the best. I just love the young lady on the speaker each time I go. Her presence and personality is everything!!! She goes above and beyond and if there is a mishap she takes accountability and makes it right.
Date: a year ago
Review №95
Rating: 5
Date: a year ago
Review №96
Rating: 5
Mikenzi was wonderful! :) so sweet and pleasant when I was ordering. My food was fresh and delicious! I really appreciated the excellent service. Couldn t ask for any better.
Date: a year ago
Review №97
Rating: 4
I didnt go inside so I cant comment on atmosphere but the exterior was clean. The food was delicious. The service started a little slow but they all definitely made up for it by being genuine and gracious. Great staff!!
Date: a year ago
Review №98
Rating: 5
Date: a year ago
Review №99
Rating: 1
After 3 tries we finally got our order. Worst experience at a golden chick. Dont make an online order after 9. They will not have any chicken left and instead of actually making your order, after you have laid for it. You will show up for them to tell you sorry, we have no chicken left. Only explanation we could get was food cost and the manger, instead of watching cameras cause thats all she could do being pregnant, was watching a movie in the back. Maybe food costs would not be so high if you had someone there that could actually do their job. Managing a business takes work and you cant do it sitting down. I suggest you find a work from home job if you cant stand, and if you werent refunding all these dissatisfied customers I guarantee the food cost would go down. Rant over. We will not be back but hopefully this will help other customers have better service.
Date: a year ago
Review №100
Rating: 3
It was ok.
Date: a year ago
Review №101
Rating: 1
Date: a year ago
Review №102
Rating: 5
got like 8 strips for free from this place. top tier service
Date: a year ago
Review №103
Rating: 1
Literally every. single. time. I ve come to this store, my order has been wrong. do yourself a favor and check your order before you leave
Date: a year ago
Review №104
Rating: 4
Date: a year ago
Review №105
Rating: 1
Just left golden chick the jalapeno I got was hotter than the chicken. His chicken was cold and dry
Date: a year ago
Review №106
Rating: 5
I have experienced a couple of golden chicks throughout the state of Texas my number one spot is in Harker Heights Texas I had one in Lewisville it was awful but this one here in McKinney was really good well go back when I go back to Greenville far as the service the girl at the drive-thru very courteous I can see that she definitely had home training
Date: a year ago
Review №107
Rating: 5
Why is this chicken so expensive?
Date: a year ago
Review №108
Rating: 2
They forgot our gravies and when I pointed it out they went back in to give us them but then they came back out, gave us only one cup and told us they only had enough for 1, then closed the sliding door on us before I could ask for another sauce cup like ranch.
Date: a year ago
Review №109
Rating: 5
Good food
Date: a year ago
Review №110
Rating: 5
How can I have my W2. please. to do my taxes.... please. someone tell the supervisor Inocencio. Im still waiting for my W2. I already need it. I already need it. thank you. thank you.
Date: a year ago
Review №111
Rating: 4
Date: a year ago
Review №112
Rating: 2
They did an upgrade and it looks really good. The chicken is always overcooked and dry. They are short staffed all the time and when they are not they are not paying attention and don t give you everything you ordered. I would recommend checking your order before leaving the line.
Date: a year ago
Review №113
Rating: 5
Date: a year ago
Review №114
Rating: 5
Delicious- 2 piece Grilled chicken, French fries, roll and drink for less then $10. Clean restaurant, lobby great staff friendly and helpful!
Date: a year ago
Review №115
Rating: 1
Date: a year ago
Review №116
Rating: 2
When there last Monday, at first they forgot to give us our second drink we asked for it and he was like oh sorry it was fine till we got home and they forgot to give us our tenders we wanted to go back but they would be closed by the time we got there I contacted them but never heard back from them very disappointing.
Date: a year ago
Review №117
Rating: 2
Food always good. The service takes forever. OMG
Date: a year ago
Review №118
Rating: 1
Bad customer service since it re opened at this location. We like Golden Chick but the managers attitude it stinks 1001 university, mckinney,tx
Date: a year ago
Review №119
Rating: 1
I will never eat at this golden chicken again. Rude people. They told me my food would be ready in three minutes being sitting in the parking lot for ten minutes and I went in food just sitting there the whole time cold and they give you about four fries in the box the fish was so little i thought i order a kids meal. They should have just left it closed. I had to give a star because it would not me post.
Date: a year ago
Review №120
Rating: 5
Always loved Golden Chicks Fried chicken and the Tenders. They are thr best. Ordered Tenders and shrimp today! It was awesome. Fresh and tasty! Thanks guys. Keep up the good work.
Date: a year ago
Review №121
Rating: 4
Date: a year ago
Review №122
Rating: 2
Went through the drive-through they got that order wrong had to keep telling them what we wanted. Got home and the pieces were so small was not worth the money.
Date: a year ago
Review №123
Rating: 5
Date: a year ago
Review №124
Rating: 5
Date: a year ago
Review №125
Rating: 2
For lunch, I ordered the Big & Golden combo meal via the drive through at the University/Mckinney location. The employees were nice. However, received a not so fresh sandwich( bread was cold and stale, chicken had a weird texture), the sweet tea was old tasting too. Yall please do better.
Date: a year ago
Review №126
Rating: 4
Date: a year ago
Review №127
Rating: 5
Date: a year ago
Review №128
Rating: 3
Dont ask for fries lol
Date: a year ago
Review №129
Rating: 2
Went there today as we saw it was open again after remodeling. We were very disappointed with the long wait in the drive thru and the meals. We did not get 2 sides we ordered with our meals. The fries tasted old, like they were reheated, and the portion size was a lot smaller than they used to be.. The tender dinner had very small tenders, not like we remembered, and were on the dry side. Everyone said we wouldnt be going back. I do hope they can fix these problems.
Date: a year ago
Review №130
Rating: 5
Not bad!
Date: a year ago
Review №131
Rating: 5
Chicken Livers are hard to find, They were Great !!! Good Food !!
Date: a year ago
Review №132
Rating: 5
Yummy everything was fresh
Date: a year ago
Review №133
Rating: 4
Date: 2 years ago
Review №134
Rating: 5
Date: 2 years ago
Review №135
Rating: 5
Date: 2 years ago
Review №136
Rating: 5
Always fresh!
Date: 2 years ago
Review №137
Rating: 5
Date: 2 years ago
Review №138
Rating: 5
Date: 2 years ago
Review №139
Rating: 3
Very disappointed with our order today. Fry s were cold, wings were not spicy as ordered and the Nashville hot sandwiches were cold too. I am giving them 3 stars just because the service from their staff was really good, otherwise it would have been a 1 Star rating !
Date: 2 years ago
Review №140
Rating: 5
Pleasant, happy staff...got fresh chicken and an ice cream! Great day!
Date: 2 years ago
Review №141
Rating: 5
Date: 2 years ago
Review №142
Rating: 3
Nice place friendly people.
Date: 2 years ago
Review №143
Rating: 1
Bring back the old managers! This place went downhill fast. Service sucks!
Date: 2 years ago
Review №144
Rating: 1
I went to The Golden Chic location on West University and I had a craving for a nine piece wicked wings. My Wife tried to tell me not to go there because the appearance of the building looked sketchy. I go to the drive through and the woman tells me to hold, and about 3 minutes later she finally asks for my order. I ask for a 9 PC wicked wings combo with dirty rice. The woman comes back loud and with a nasty attitude and says, we aint got no dirty rice. My Wife tells me to just not even order and go somewhere else, but instead, I ask the woman for just the 9 PC wings and she says with the same nasty attitude, with sauce or without sauce, I think to myself, first of all its seasoning, not sauce, and then I tell her again that I would like just the 9pc wicked wings and she says, well some people wants the sauce on the side and some dont. I said please put the seasoning on the wings. She then tells me to pull around ! I pull up to the window, she takes my card, and about 10 minutes later she opens the window and gives me my wings, didnt apologize for the wait and just closed the window. I make it home, open my box and the wings, they just saturated the top of the wings, didnt even have any seasoning on the bottom side of the wings. I started to eat a couple of the wings and they didnt taste good at all. I had given my Wife 3 wings and She even brought the 2 back to me and said they didnt taste right. I would never go back to that location again because I normally go to the location on Lake Forrest. Lesson learned, STICK TO WHAT YOU KNOW.
Date: 2 years ago
Review №145
Rating: 2
Date: 2 years ago
Review №146
Rating: 3
Sometimes they do not get biscuits done. Chicken has always been good.
Date: 2 years ago
Review №147
Rating: 5
Date: 2 years ago
Review №148
Rating: 1
I ordered a 8 piece chicken and got burnt 5 wings, 2 thighs and a breast. The green beans were beyond cooked...dont have to worry about me eating from this location again
Date: 2 years ago
Review №149
Rating: 2
The employees were all very friendly bit so disorganized. It literally took 25 minutes to get my order.
Date: 2 years ago
Review №150
Rating: 5
Date: 2 years ago
Review №151
Rating: 5
Date: 2 years ago
Review №152
Rating: 5
Date: 2 years ago
Review №153
Rating: 4
Love their new chicken sandwich. And Ive always loved their fried chicken and tenders. Always my go to place for chicken.
Date: 2 years ago
Review №154
Rating: 5
Date: 2 years ago
Review №155
Rating: 5
Date: 2 years ago
Review №156
Rating: 5
Started going here after I auditioned for a Golden Chick commercial. I dig that spicy chicken sandwich. Employees are nice and I get my food quick and that sandwich is great! What more could you ask for?
Date: 2 years ago
Review №157
Rating: 4
I like chicken very fresh and tasty
Date: 2 years ago
Review №158
Rating: 5
This location is older but the staff is always very friendly and my order is always ready before the quoted time.
Date: 2 years ago
Review №159
Rating: 3
Good place , good food , and good staff. The best chicken around.
Date: 2 years ago
Review №160
Rating: 3
People working were super friendly and service was fast. Downfall they got my order wrong and the chicken had no flavor. Got the 8 pc fried mixed, with two family sides and a 8 pc corn nugget. My family sides were supposed to be fries and okra. There was no okra but a lot of corn nuggets. The staff was super nice though but the food was not good. Absolutely no taste to the chicken.
Date: 2 years ago
Review №161
Rating: 5
Date: 2 years ago
Review №162
Rating: 4
Date: 2 years ago
Review №163
Rating: 1
I went here around 8p and order 4 tenders meal and Mac and cheese the tenders was old not fresh at all and the Mac and cheese was awful it was the worst I ever had im very disappointed in this location ..
Date: 2 years ago
Review №164
Rating: 1
Extremely rude at drive through manager took the order wrong.
Date: 2 years ago
Review №165
Rating: 5
Date: 2 years ago
Review №166
Rating: 4
Good product but the premises are old and ugly
Date: 2 years ago
Review №167
Rating: 5
Date: 2 years ago
Review №168
Rating: 5
Date: 2 years ago
Review №169
Rating: 5
Date: 2 years ago
Review №170
Rating: 2
Date: 2 years ago
Review №171
Rating: 5
Fire! Enough said. Canes up there too but golden chick
Date: 2 years ago
Review №172
Rating: 1
Used to be my favorite place now cold fries cold chicken and Jalapeño peppers not cooked all the way. I guess Ill go to Denton one always hot and friendly service.
Date: 2 years ago
Review №173
Rating: 1
If I could rate this place a zero I would!!! What a horrible experience! My sister raved about this place and how she gets the chicken salad sandwich, how the buns are soft and sweet. Being being pregnant and starving I ordered the same thing but as a combo. She took one bite and was surprised the bread was stale, she asked me how mine was so I went to pick it up and my thumb went through the bun but not because it was soft but stale also. So we went back threw the drive thru to change out the buns and the guy that took or order said well they will all be old because their truck doesn t come until tomorrow. My sister asked to refund our money and he asked for the entire meal back with our drink and said we don t give out free food . We never asked for anything free, it wasn t even eatable, but he could of at least let me keep the drink I already drank out of. I ve never been treated like this, it s a shame there was no apology, just cold treatment to customers. I won t give my money to a company like this, won t be back, very disappointed!
Date: 2 years ago
Review №174
Rating: 5
Date: 2 years ago
Review №175
Rating: 1
Everything was great until I took a bite out of my combo roll and found a bug. Also ordered 4 rolls for $1.99 but ended up just throwing those away because I was afraid they would have bugs too.
Date: 2 years ago
Review №176
Rating: 5
Date: 2 years ago
Review №177
Rating: 1
Date: 2 years ago
Review №178
Rating: 2
This location has really gone downhill. I ordered a Lucky 13 which for the last 8 years has been 13 strips, fries and 4 rolls. Got home and I had no fries and the chicken was not fresh and really salty. Tried calling about my fries, mailbox full. Go back up, there the guy takes some old fries from one box, puts them in another box and hands it to me, after arguing that no fries came with my meal. I taste the fries and informed the guy they werent fresh to which he replied affirmatively that they were not...I hand them back and ask for fresh fries. Ten minutes later I get a box of fries that were more bruised than battered. The wicked wings were tiny. And they gave us 3 sauces for 13 tenders. Hopefully they make some changes but I wont be back anytime soon.
Date: 2 years ago
Review №179
Rating: 1
I shouldve took a picture of the Wicked Wings they didnt look nothing like advertised and didnt have any flavor everything tasted the same
Date: 2 years ago
Review №180
Rating: 5
Date: 2 years ago
Review №181
Rating: 1
They must have been having an off day. 2-23-22. I mentioned to manager that there were a lot of dangerous spots of ice in parking lot to which he replied flatly, go the other way. Additionally my salad was old and the chicken had a very weird aftertaste to it. All things combined leaving me not trusting the food or the managements concern for customers. I know times being what they are that restaurant business is kind of tough right now, but its not an excuse not to care.
Date: 2 years ago
Review №182
Rating: 1
The service was trash, manager is a brat.
Date: 2 years ago
Review №183
Rating: 4
Great
Date: 2 years ago
Review №184
Rating: 5
Date: 2 years ago
Review №185
Rating: 5
Date: 2 years ago
Review №186
Rating: 1
Date: 2 years ago
Review №187
Rating: 5
Good service
Date: 2 years ago
Review №188
Rating: 5
Date: 2 years ago
Review №189
Rating: 3
Date: 2 years ago
Review №190
Rating: 3
The only reason I went here was because chicken express was closed. I should have just gone to Albertsons deli would have been half as much in the same quality.
Date: 2 years ago
Review №191
Rating: 1
Date: 2 years ago
Review №192
Rating: 5
Drive through Monday special s only
Date: 2 years ago
Review №193
Rating: 1
This place is horrible . Every time I have ever been i have to wait for 15 minutes to even get my order taken . No line of cars . Noone inside . The last 4 times I have been the food is cold . I keep telling my self ill give them one more shot . Well that was the last shot . Ill be spending my money elsewhere. Dont waste your time here. Not worth it.
Date: 2 years ago
Review №194
Rating: 5
Hot fresh n great chicken .
Date: 2 years ago
Review №195
Rating: 4
Date: 2 years ago
Review №196
Rating: 5
The food is always nice juicy and hot
Date: 2 years ago
Review №197
Rating: 5
The chicken is very good and crispy
Date: 2 years ago
Review №198
Rating: 1
Horrible customer service do not go here. I ve been multiple times trying to give it a but today was it for me. I advise you not to go to this one. First time I went hell I thought it abandoned didn t see no lights on or nothing man HORRIBLE. DO NOT GO HERE
Date: 2 years ago
Review №199
Rating: 5
Toya is amazing!
Date: 2 years ago
Review №200
Rating: 3
Fresh chivken...waited 30 minutes. Chicken taste different than other Golden Chick.
Date: 2 years ago