Saltgrass Steak House

6026 Marsha Sharp Fwy W, Lubbock, TX 79424, United States

Saltgrass Steak House

About the Company

rating: 4.2

Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Canyon West.

Categories

  • Steak house
  • American restaurant
  • Seafood restaurant

Contact Information

Phone: +1 806-792-1004

Website: https://www.saltgrass.com/location/saltgrass-lubbock/

Address: 6026 Marsha Sharp Fwy W, Lubbock, TX 79424, United States

Working hours
  • Monday: 11 AM–9:30 PM
  • Tuesday: 11 AM–9:30 PM
  • Wednesday: 11 AM–9:30 PM
  • Thursday: 11 AM–9:30 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: 11 AM–9:30 PM

Photos

Reviews

Review №1

Rating: 3

Date: 3 days ago

Review №2

Rating: 2

Steaks were alright, sides were cold and the service was extremely slow. Won t be going back.

Date: 3 days ago

Review №3

Rating: 5

Date: 3 days ago

Review №4

Rating: 5

Pretty good service it was my dads birthday

Date: 5 days ago

Review №5

Rating: 5

Date: 6 days ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Always a great time and great food

Date: a week ago

Review №8

Rating: 5

Great food and service, as always with Saltgrass.

Date: a week ago

Review №9

Rating: 5

We had a great experience last night. The wait staff was great but the manger Julio was amazing with his kindness and we could really tell that he cared about was being served was delicious and to our liking and that our table was happy. We saw him make several other stops at tables to insure everything was good. We will definitely be going back!

Date: 2 weeks ago

Review №10

Rating: 5

Tonight was my first time to eat here. The Rattlers were delicious, and my steak was a perfect medium rare. The service was just as amazing! The server had a great attitude and I loved the recommendations. It got busy for a little while and the Manager Julio was sweet enough to come check on us. I will definitely be back.

Date: 3 weeks ago

Review №11

Rating: 5

We had great and fast service especially for a Sunday lunch hour. Food was excellent.

Date: 3 weeks ago

Review №12

Rating: 5

We went last night (9/4) and I ordered the Silver Star Porterhouse, and it was cooked to perfection. My veggies were freshly cooked and hot. Service was great and a manager named Julio was walking around making sure everything was to our liking and the rest of the customers. Ill for sure be back soon.

Date: 4 weeks ago

Review №13

Rating: 5

Amazing service here! Came for dinner and drinks . One of the most incredible experience. We definitely will be back !

Date: a month ago

Review №14

Rating: 5

Came to dinner for my moms Birthday. Kaitlyn was our waitress and she was fantastic. The manager and other staff were very friendly and had a great attitude. Food came out quick and was very good.

Date: a month ago

Review №15

Rating: 5

Awesome steak,nice waitress

Date: a month ago

Review №16

Rating: 5

We have eaten at this location before, and it was always a good place to eat. Tonight, we went with a large group for a wedding rehearsal dinner. We sat in their private room, as we had a fairly large party. From the time we walked in, the service was amazing. The manager greeted us at the door, and they showed us to the room. Reanna and Tosh took amazing care of our group. Took drink orders quickly, and then promptly took all of our food orders. Drinks were refilled quickly, and salads/appetizers come out in just a few minutes. The steaks and other entrees also came out quickly. Cooked perfectly, and served at the right temperature. Desserts were very large portions, but looked amazing. The thing that I have to come back to again is the great service we received. Whether for just a few people, or a large group, this is a great place to eat!

Date: a month ago

Review №17

Rating: 1

Friday August 30th at around 5:00pm my wife and I were seated in the back area by the kitchen. We waited at least 15 minutes and no server came to our table. We got up and left, walked right past the manager who greeted us and the hostess that seated us. Not a, Is everything okay? Goodbye. Nothing So we drove to the Funky Door and were seated and served instantly and had a great experience.

Date: a month ago

Review №18

Rating: 4

Our server was nice but not as attentive as my table wouldve liked. Things like greeting our table once the rest of the guest arrived without saying anything like brb or asking what they wanted to drink, any appetizers. Our food was great and the drink i got was phenomenal (pomegranate mojito!) I ordered a kids steak with mashed potatoes 8/10 very pleased. Will return soon and update my rating on my next visit.

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 1

Way understaffed

Date: a month ago

Review №22

Rating: 4

Very nice and the staff were very friendly will come again

Date: a month ago

Review №23

Rating: 5

It was a great experience julio the manager to good care of us and the food was fresh and delicious

Date: a month ago

Review №24

Rating: 5

Weve been going to Saltgrass for the last 5 months working in Lubbock. Ive never had a bad experience! The food is consistent and great every time, but the service is what brings us back, Jacey has a smile that lights up the room! She always goes above and beyond and makes us feel like friends!

Date: a month ago

Review №25

Rating: 5

Our server Jacey was amazing! She was on top of everything and even let stay to finish our food after the restaurant closed down! Thank you for the service

Date: a month ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 5

I was in there Tuesday & LOVED the manager Julio!!!! He was amazing!!! Great personality & customer service!

Date: a month ago

Review №28

Rating: 1

I took my wife out for a special birthday dinner on Tuesday August 06, 2024. The 12oz ribeyes we both ordered were horrible! Nothing but fat and gristle, could hardly cut them with a steak knife. Asked our waitress to tell the manager, he gave us a whopping 20% discount of $11.00! Didn t even have the courtesy to come see us to apologize or see what he could do to satisfy us. What an insult! Will never be eating here again! The quality was really the worst I ve ever had, so was their customer service!

Date: a month ago

Review №29

Rating: 3

Food was cold and overcooked, as if it sat waiting to be served

Date: a month ago

Review №30

Rating: 5

Date: a month ago

Review №31

Rating: 2

The food was ok but the waitress was not that good . We ordered steak and baked potatoes when it came out we did not get the potatoes we got mashed potatoes. The appetizers was small too .Then we was charged more than the bill was . Had to call them back and have them fix it . Was really expensive for the food . Wont be back .

Date: 2 months ago

Review №32

Rating: 4

Steak was underdone and server spilled wine on my wife. Not up to Saltgrass standards IMO.

Date: 2 months ago

Review №33

Rating: 2

Server behind us dropped a sauce and it shot out on my shoes and and on my sons shirt. I know it s an accident but it was not acknowledged at all. Beacon wrapped quail was over cooked. Food came out way to hot on the kids meal and could not eat. Baked potatoe came out hard and cold. Did not come to pay for overpriced food for this experience.

Date: 2 months ago

Review №34

Rating: 2

Today I tried to order something with a gift card. So the website didn t have the ability to process a gift card so I called. I had to call twice. The first time they put me on hold and never came back. I hung up and called the second time. The girl on the other end acted like she had no clue what was going on when trying to take my order and I had to look up a menu on my own on my phone in order to know what all comes with what I was ordering when usually they ask me questions and actually act like they know what they re doing. Then when I arrived I wanted to use the gift card to pay and instead she charged it all on my debit card. I had already started to drive off when I realized what had happened and I was calling a manager to see if there was a way to get it fixed. They just put me on hold and ignored me. I just felt like nobody really knew what was happening and they didn t really care to actually help and it was the worst service I ve received from saltgrass ever. Normally the service is great, but I don t know what was happening today. When I am paying this much I expect more.

Date: 2 months ago

Review №35

Rating: 5

Good as always

Date: 2 months ago

Review №36

Rating: 3

Date: 2 months ago

Review №37

Rating: 3

Went to Salt grass for a late lunch today. Very disappointed. Took over 30 minutes to get food. Which came out Cold. Meat was tough. Not planning on going back.

Date: 2 months ago

Review №38

Rating: 4

Service was great! Ordered a medium well steak and it was way over cooked!

Date: 2 months ago

Review №39

Rating: 4

Bar night! We met friends for a party. I ordered the Amaretto Splash, which comes with silver tequila, pineapple juice, peach schnapps, and Disaronno. It had a good flavor, but I personally felt it had too much peach flavor. My husband tried the Dark Forest wine in 9 oz, as well as a bottle of The Bulletin. He liked them both. Parking: Plenty of parking

Date: 2 months ago

Review №40

Rating: 5

I have several dietary restrictions and I just had a wonderful dining experience with Marcus who was a wonderful server and took care of all of my needs. I highly recommend this place! The food was exceptional and prepared perfectly. Dietary restrictions: If you have a dietary restriction they can accommodate you.

Date: 2 months ago

Review №41

Rating: 5

Date: 2 months ago

Review №42

Rating: 4

The waitress was polite but definitely was annoyed about splitting our checks (we are here on business), and accidentally gave us the wrong check, but we luckily stopper her before she ran it. I had the salmon Oscar and it was pretty good! I had the side of sprouts which were also good too. The side salad wasn t so great, which I guess may be common but it was covered in a ton of cheddar. I removed a good deal of it and the waitress made some random comment about it. She might have just been trying to be funny or cute with the comment but with a literal handful of cheese on the side and still some on the salad, I thought it was a weird comment.

Date: 3 months ago

Review №43

Rating: 1

Very disappointed

Date: 3 months ago

Review №44

Rating: 3

The atmosphere and service were good. The food was ok. My son and I shared a ribeye medium well which came out well done and the asparagus was overly seasoned. The Mac and cheese was favored by my son. Would try a different dish next time.

Date: 3 months ago

Review №45

Rating: 5

Always a pleasure having dinner here. The atmosphere is relaxing and the food is delicious. Never had a bad steak here! The Brussel sprouts are really tasty too!

Date: 3 months ago

Review №46

Rating: 5

KUDOS To Gabby our AMAZING Server and Jacques the manager! We ate there last week and had EXCEPTIONAL service! They happend to run out of an item that we were wanting, but Gabby reached out to Jacques and he was able to find a way to accommodate us! Gabby was such a joy as a server and so was Jaques. We had such an amazing time! We were traveling on business and will definitely return and hopefully see them the next time we visit!!!

Date: 3 months ago

Review №47

Rating: 5

Date: 3 months ago

Review №48

Rating: 5

Our server, Sean, took great care of us, which made the food that much better. The ribeye steak was the best restaurant steak Ive ever had.

Date: 3 months ago

Review №49

Rating: 5

Date: 3 months ago

Review №50

Rating: 5

It was a good time! If I could, I would be going out to eat at more steakhouses like this! Not quite an easy drive, but Im glad we had the opportunity to eat there while we were in town. I highly recommend trying it at least once if youve never been. Also, at least one person in the party should get steak!

Date: 3 months ago

Review №51

Rating: 5

Very good dinner experience ar this Saltgrass. Steak was cooked as ordered and sides correct. Great wait staff as well.

Date: 3 months ago

Review №52

Rating: 4

Great atmosphere. Food was great, the server did a great job fixing my stake and my friends side order. They mentioned they had a long day. Parking: Parking was easy to find

Date: 3 months ago

Review №53

Rating: 2

The restaurant is nice enough, clean, friendly staff, but SO SLOW. It took FOREVER to get anything. Drink our appetizer came out in around the time it usually takes to get an entree, our salads took a similar amount of time AFTER the appetizer. The food itself, when it finally came was just okay. One of the steaks was overcooked. There are plenty places to get a steak in Lubbock, and they are all better choices.

Date: 3 months ago

Review №54

Rating: 5

Delightful time!!

Date: 3 months ago

Review №55

Rating: 5

Date: 3 months ago

Review №56

Rating: 2

Hostess tried to sit us very close to a huge party in the back corner. Our server was mediocre. Food was mediocre. They were out of mushrooms. Waited a long time for the food. We won t be back. My recommendation is to spend a little more and go to the Double Nickel for a nice steak dinner.

Date: 3 months ago

Review №57

Rating: 5

Date: 4 months ago

Review №58

Rating: 5

Date: 4 months ago

Review №59

Rating: 5

Date: 4 months ago

Review №60

Rating: 4

Our steak paired with shrimp was delicious. They were very tender and had great flavor! We both got them cooked differently and they were both on point. My son had the ribs and they were also tender and good. My wife said she wants to come back for her birthday, so she most of liked it .

Date: 4 months ago

Review №61

Rating: 4

Have enjoyed meals here before, but today the steak price was excessive so we left without ordering anything.

Date: 4 months ago

Review №62

Rating: 5

I like TX Roadhouse, but Saltgrass is a notch up. Not so loud and environment is more for a dining experience. My medium well was ridiculously delicious.

Date: 4 months ago

Review №63

Rating: 5

Date: 4 months ago

Review №64

Rating: 5

We had a wonderful time celebrating Mothers Day. It was our first time eating at Saltgrass Steak House, and our server made our first experience even better. Their shrimp stuff jalapeño poppers and fried pickles were delicious.

Date: 4 months ago

Review №65

Rating: 5

Nice staff and quality steaks!

Date: 4 months ago

Review №66

Rating: 1

My family and I went out tonight to celebrate a special occasion. Our server was friendly and served us drinks and appetizers quickly. After we ordered our food, we waited 30 minutes and had to remind her about our soup and salads before she brought them out. After that, she stopped by our table several time with many excuses why our food had not arrived yet. We did not receive our food until we had waited 1 1/2 hours. We asked to speak to the Manager Cep. He proceeded to tell us that the server forgot to put in our order, and he did everything he could to push our food through. He asked us what we wanted him to do about the situation. He never apologized. He never offered any compensation, and he never checked on us again. How unprofessional to throw the server under the bus like that. How appalling that he never apologized. How insulting that he did not offer any compensation for us waiting 90 minutes before our entrees came. We will not be eating at Saltgrass in the future.

Date: 4 months ago

Review №67

Rating: 5

Best grilled shrimp Ive ever eaten!

Date: 4 months ago

Review №68

Rating: 5

My son took me here for mothers day he was the very first time Ive ever been there and I have to say that was the best food Ive ever had service was wonderful

Date: 4 months ago

Review №69

Rating: 2

Service started out okay. We went to for dinner Mother s Day. Server was tired and seemed a little frustrated at first. she started out not very friendly. But as dinner progressed, she was better a lot nicer. We ordered the Wagyu steak for the first time. Not impressed at all. Our steak was med rare very tough, not easy to cut with a knife and fork. Taste was perfect. Will not order this again at Saltgrass. Also got a large baked potato very dry and short on toppings. Also ordered tortilla soup, came out like a liquid broth, i ve never seen chicken tortilla soup like this before. I will say, I ve ordered the bone-in ribeye on various occasions, always great. It was a very disappointing meal for our Mother s Day.

Date: 4 months ago

Review №70

Rating: 5

Customer service was great. Our server was superb! Would recommend Saltgrass Steak house to all my family and friends! Parking: Abundance of parking . We were able to park close to the restaurant. Kid-friendliness: Very helpful with the children.

Date: 4 months ago

Review №71

Rating: 5

Louie our waiter was the best. We give him 10 stars . Super.

Date: 4 months ago

Review №72

Rating: 3

Take out order- Ordered green beans and they were beyond salty. They were in the same container with the main entree, steak, and that was salty as well. Couldn t eat the meal.

Date: 4 months ago

Review №73

Rating: 5

Date: 4 months ago

Review №74

Rating: 5

I called a head to see if they were busy and if I needed a reservation. The hostres said it they were mot busy. When I arrived 10 minutes later they parking lot was full. However, when I went inside, they were able to seat me right away despite having a bunch of people there. Likewise, the party of eight that arrived at the same time as I did only had to wait 15 minutes. After i ordered, the waitress approached me and told me that it might be a while for my steak because there were several large orders in front of me. However, my steak arrived 5 minutes later and was perfectly done. The wait staff was very friendly. One even sat down with me to discuss the book I was reading when she didnt have any tables. I have seen many similar restaurants understaffed, but it seemed like the manager found the perfect balance to ensure the waitstaff has enough manning to interact with thier customers without having to much that they are borded or tripping over each other. The only criticism I had was that the porthouse steak I bought was a little bland. A nice rub or a prince of lawarys seasoning and pepper would have gone a long way with it. All around great place. Oh, they are very military friendly.

Date: 5 months ago

Review №75

Rating: 5

Ribe eye was cooked as asked. Great tasting.

Date: 5 months ago

Review №76

Rating: 5

Date: 5 months ago

Review №77

Rating: 1

Food did NOT live up to the hype...! DANG IT I should have read the reviews first... French dip (Texas Dip)came with no dip and brussell sprouts were air fried leaves....... I cant make this up! ! ! Manager gave us cocktail sauce for the mozzarella sticks...! Texas dip was stale and dip ( when I finally got the dip) was just water.. Manager Will better comp some of my meal bc I didnt get my side....ever. so we will see. Update***He comped my meal and appetizer ...thank you Will Never coming back Have a steak and good alcoholic beverage and nothing else....hopefully it will be good for you For us? never again!

Date: 5 months ago

Review №78

Rating: 2

Food was subpar for a $32 steak. We arrived at 3:15 approx on 4/16/24 and still had not seen our food at 4:30. Our food other than appetizer took ridiculously long. There were only two other tables in the entire restaurant. It was evident there were issues in the kitchen. When the food came out the plates were so hot that the server had difficulty delivering to our table. Were they warmed up? My sweet potato was tepid at best. The regular potato was fine but the server said they were out of sour cream. We complained and she said she d check again. Sour cream was delivered shortly thereafter. A third person in our party had a potato with sour cream and no butter. The garlic butter on the steak was so salty and didn t even melt. At least we could scrape it off. It will be quite sometime before we visit again when Longhorn is just down the road. Our server was very courteous and did her job. No complaints there.

Date: 5 months ago

Review №79

Rating: 5

Date: 5 months ago

Review №80

Rating: 5

Date: 5 months ago

Review №81

Rating: 4

Steak salad was very good, Texas dip good.

Date: 5 months ago

Review №82

Rating: 5

My favorite is the salmon. It is always good!

Date: 6 months ago

Review №83

Rating: 5

I use to love this place but they cant do a steak well done without burning last time was horrible

Date: 6 months ago

Review №84

Rating: 5

If you need a great date night place or just the best steak in Lubbock, try Saltgrass Steak House. Food is all freshly made. Homemade ranch...and the Pats Ribeye is fabulous. Cant wait to go back. Food

Date: 6 months ago

Review №85

Rating: 4

Good food, good service. Expensive through 300+ for 3 people.

Date: 6 months ago

Review №86

Rating: 5

Date: 6 months ago

Review №87

Rating: 5

Today is my birthday and my husband took me here for our first time, let me just start by saying the customer service is great! &&& the food is even better so glad we listened to our family & friends. Shout out to the manager Jac!

Date: 6 months ago

Review №88

Rating: 5

Date: 6 months ago

Review №89

Rating: 4

I get that the servers have to check on you alot but when you have everything and your mouth is full of food and your drinks are full. We dont need to be asked over and over how everything is. Manager came over because my friend had never been to Saltgrass before then a minute later the waitress ran over in a panic to put a Cocktail napkin under her water ...um. Ok. The server was so freaked out I felt bad for her. We have had better food in the past visits. Salmon was very dry this time and usually its amazing.. Other than that food would have been a 5 star as my friend enjoyed her steak.

Date: 6 months ago

Review №90

Rating: 5

Date: 6 months ago

Review №91

Rating: 5

Always good food. Our server, Amber, provided great service. I tried the chicken tortilla soup this time and liked the perfect spiciness. Convenient location for our Lubbock trips.

Date: 6 months ago

Review №92

Rating: 5

Saltgrass Is One Of Our Favorite Steak House Restaurant, This One In Lubbock, Texas Was Really Good, Food Cooked To Perfection, Pleasant Atmosphere And Excellent Bartender, Great Customer Service By Pearson, We Will Stop By Next Time In Lubbock, Texas.

Date: 6 months ago

Review №93

Rating: 5

Our waiter is very professional and kind Food is perfect Food

Date: 6 months ago

Review №94

Rating: 5

Some of the best food Ive eaten in my life right here.

Date: 6 months ago

Review №95

Rating: 5

Everything was great

Date: 6 months ago

Review №96

Rating: 5

Had a reservation and got seated immediately. At first thought, the place was very close, not much space in between tables. Our server was very attentive from the start when telling them that it was our first time coming here. Appetizers were just as tasty as the main dishes; really worth every single penny! Would definitely come again in the future.

Date: 6 months ago

Review №97

Rating: 4

Date: 6 months ago

Review №98

Rating: 5

Jacques the manager took extra time to check ingredients to make sure they didn t have gluten or soy. I have food allergies that make eating out a challenge. Jacques even cooked the Brussels sprouts himself to make sure they were right. The best meal I ve eaten out in forever. The steak was absolutely perfect and they even have gluten free bread. Thanks to Jacques the brussel sprouts were Amazing, as were the potatoes. He took the time to make my meal an experience and a pleasure. I m so happy. The best part of my experience was Jacques and Caitlyn. Great staff, and they made the experience good and fun!!! My heart and stomach are both full! For some reason the post says Steve (my husband) but I m Kathy. Dietary restrictions: I have a gluten and soy allergy.

Date: 6 months ago

Review №99

Rating: 4

Date: 6 months ago

Review №100

Rating: 5

The food is always excellent! One of the best steak houses. Their especial margarita was one of the best my husband had if not the best.Good job guys!

Date: 6 months ago

Review №101

Rating: 5

Date: 7 months ago

Review №102

Rating: 5

Absolutely will dine again. Wheelchair accessibility: Ramp on the N side of the entrance. Not too steep, not too wind-y. Food : 5/5 |

Date: 7 months ago

Review №103

Rating: 5

Sabrina was amazing! She was very attentive and made sure our food was out hot and helped with our to go order. My filet was perfectly cooked and was melt in your mouth good!

Date: 7 months ago

Review №104

Rating: 5

Date: 7 months ago

Review №105

Rating: 2

How can you make my pregnant wife s steak burnt to a crisp on the outside and still mooing on the inside.

Date: 7 months ago

Review №106

Rating: 1

I ordered the 16 ounce ribeye, medium rare, with a side of sweet potato fries and smoked mac and cheese. The fries were okay and the mac and cheese was excellent. The steak was cooked correctly but was horribly tough and mostly gristle and fat. I literally only had about 3 bites that were edible. Worst steak I have ever had in any restaurant. Establishment was clean with a nice atmosphere. Service was mediocre to adequate. Had to request basic services (removal of empty plates and drink glasses). Overall a single star because of the disgusting steak for what was a ridiculous price considering how bad it was. I informed the wait staff that I felt the steak was the worst I have ever had in a restaurant and received zero feedback. I will not ever eat at Salt Grass again and would not recommend it to anyone, as there are much better options in Lubbock for much better prices.

Date: 7 months ago

Review №107

Rating: 5

Date: 7 months ago

Review №108

Rating: 3

Little to salty and baked potatoes was cold

Date: 7 months ago

Review №109

Rating: 2

Food wasnt very good am sorry

Date: 7 months ago

Review №110

Rating: 5

Date: 7 months ago

Review №111

Rating: 1

Date: 7 months ago

Review №112

Rating: 5

Date: 7 months ago

Review №113

Rating: 5

Loved this place! Very tasty food and amazing service

Date: 7 months ago

Review №114

Rating: 5

This was a wonderful experience. The whole menu is made from scratch. The service is excellent and they are very accommodating. They even gave us a bag of their delicious croutons!

Date: 7 months ago

Review №115

Rating: 5

WONDERFUL FOOD. Best steak I have had in a LONG time

Date: 7 months ago

Review №116

Rating: 5

Date: 7 months ago

Review №117

Rating: 5

Well rounded experience. The steak was made to order correctly. Everything was tasty and the service was good. I will usually make this my dinner stop in town.

Date: 7 months ago

Review №118

Rating: 5

I received really good service here, it s usually always like this but our server today was awesome! Thank you Katie/Katy for the awesome service, she was so sweet! I had the Wagon boss center-cut top sirloin with cajun topping, house salad, and Mac n cheese and everything tasted awesome as always! Also the Strawberry cheesecake is DELICIOUS!!!! I recommend this place if you haven t had the chance to try it!

Date: 7 months ago

Review №119

Rating: 4

Date: 7 months ago

Review №120

Rating: 5

One of few places Ive been to that gets the steak cooked properly .food was great . Server didnt bring bread when requested, or get us tea. Food

Date: 8 months ago

Review №121

Rating: 5

Date: 8 months ago

Review №122

Rating: 5

Food was great, especially the steak! There was a wait but it was worth it.

Date: 8 months ago

Review №123

Rating: 4

Date: 8 months ago

Review №124

Rating: 4

Date: 8 months ago

Review №125

Rating: 5

Amazing management, staff and service. Great dining experience!

Date: 8 months ago

Review №126

Rating: 1

$30 dollar plate look sad. I myself and 2 kids. I got my plate first, got cold waiting on my sons plate. Then messed up on daughters plate which had to be remade. Waiter says it was her fault she put each plate separately. My fish and sons salmon was dry. My daughter had the best cheese burger. After they brought her this kids mini burgers. I am glad we sent back for bigger burger.

Date: 8 months ago

Review №127

Rating: 5

Date: 8 months ago

Review №128

Rating: 5

Food was wonderful. Steak was perfect. RIBS were falling off the bones. My granddaughter got a huge mound of Mac and cheese. The waiter was attentive.

Date: 8 months ago

Review №129

Rating: 4

Date: 8 months ago

Review №130

Rating: 4

Date: 8 months ago

Review №131

Rating: 5

It was very pleasant loved it ..thank u for yr service an food our waitress was so AWESOME ...

Date: 8 months ago

Review №132

Rating: 5

Date: 8 months ago

Review №133

Rating: 4

Date: 8 months ago

Review №134

Rating: 5

Saltgrass Steak House in Lubbock is a great place to eat. Anything you order is great! The only time service may be slow is when they are short-staffed in the kitchen. Parking: Parking available all around Kid-friendliness: Kids welcome

Date: 8 months ago

Review №135

Rating: 4

As far as service, you probably need to get more kitchen help and some that know about fast service , before you start having customers complaining , and why is it taking so long. Just from experience in the fast food service I used to do that type o work , work fast to make the customer happy.

Date: 8 months ago

Review №136

Rating: 5

Top choice in Steaks.

Date: 8 months ago

Review №137

Rating: 5

Another great meal, from the shrimp cocktail and crab cakes to the shrimp duo. All delicious and the bartender Claudia made great Margaritas with a smile. Awesome job.

Date: 8 months ago

Review №138

Rating: 5

Food was very good. Service was also good.

Date: 8 months ago

Review №139

Rating: 4

Our waitress was amazing and very attentive. My husband got a steak which he said was cooked to perfection. I got the Salmon Oscar. The crab meat on top was cold like it had been refrigerated which was very off putting. Once I took the crab meat off the salmon was fabulous. There were also no capers as listed on the menu. I would go back but try something else.

Date: 8 months ago

Review №140

Rating: 5

Date: 8 months ago

Review №141

Rating: 5

Delicious food and great service.

Date: 9 months ago

Review №142

Rating: 5

Quick to seat the guests and our meals were good!

Date: 9 months ago

Review №143

Rating: 3

The server told me that only had 1 cook people just didnt want to work the server was helping the cook. My opinion is not a very good manager. 5 people at my table bill $250.00 was not the quality I am use too I eat at 1 in san antonio tx never like this sad

Date: 9 months ago

Review №144

Rating: 5

Date: 9 months ago

Review №145

Rating: 5

Always delicious!

Date: 9 months ago

Review №146

Rating: 1

After almost 30 minutes after ordering, we finally received our appetizer; 50 minutes we received our salads, and 10-15 minutes later, our meal. I had ordered the 12oz ribeye and it was cold. I wouldnt say they were extremely busy, but to have to wait over an hour seemed a little extreme to me. We have eaten here in the past without these issues.

Date: 9 months ago

Review №147

Rating: 3

Ordered catering, from the start it has been less satisfactory. The hostess said they weren t open after four on Christmas Eve. They were open regular hours, talked to the manager said they were open regular hours. No ranch and two sides missing. Not the greatest for the holiday rush.

Date: 9 months ago

Review №148

Rating: 4

Good Texas comfort food. Portions are way too big for one person. Had to ask several times for silverware and my Dr. Pepper.

Date: 9 months ago

Review №149

Rating: 5

One of the best restaurants in Lubbock Texas Vegetarian options: Green Beans some of the best Food : 5/5 |

Date: 9 months ago

Review №150

Rating: 5

We dined at the Saltgrass Steak House on Thanksgiving Day this year, and the food was excellent . The service was outstanding and the atmosphere was quite nice. We truly enjoyed our lunch, and would highly recommend the Saltgrass Steak House to anyone who is looking for a nice place to dine, with a great variety of really good food to choose from. Parking: The parking at the Saltgrass Steak House is adequate; we had no problem whatsoever finding a parking spot , and we were not far from the entrance to the restaurant.

Date: 9 months ago

Review №151

Rating: 5

Ordered 1/2 rack of ribs, juicy and delicious! They were out of fried green beans, so I got a salad instead - delicious. My waiter was excellent!!!! The atmosphere is very nice, with perfect lighting and no loud music. I had to leave early because of an urgent call, and the waiter immediately prepared a to-go box. Thx for a great lunch experience!

Date: 9 months ago

Review №152

Rating: 5

Date: 9 months ago

Review №153

Rating: 2

Came in for a late lunch on a Sunday and the wait was 20 minutes which is expected. We waited over an hour for our food and the restaurant was not full. My steak was extremely under cooked and took another 15 minutes for my plate to arrive. My party had finished eating. The issue was never addressed my management only a new server who was trying his hardest! I do not recommend for the price you can get way better food and service elsewhere!

Date: 9 months ago

Review №154

Rating: 4

Attended here on a work holiday luncheon, we got there 3o minutes after they opened. Our waiter was fantastic, he was incredibly attentive and friendly and a great conversationalist. He was able to give us recommendations as well as an education about the food thats made in house. From the desserts to the house dressings. My bone in ribeye steak while cooked wrong was still flavorful and great as it was, despite not being rare as requested, it wasnt anything worth sending back because it tasted well. The house made 1000 Island was great if on the sweet side and drowned the salad more than I liked but did taste good. Crispy onions were perfect Carrot cake was very good, needed more carrot but the icing was delicious.

Date: 9 months ago

Review №155

Rating: 1

Had reservation n got seated 1 1/2 hr later bad mgmt

Date: 9 months ago

Review №156

Rating: 1

Made reservations for 7pm, it is now 7:39pm, college graduation party! It looks like we will not be seated until maybe 8:30pm, why make a reservation?? Can t tell you about service or atmosphere if we can t even get in?? Trying to dine in???

Date: 9 months ago

Review №157

Rating: 1

I was completely ignored. Had to beg for a damn menu. Never got service after that.

Date: 9 months ago

Review №158

Rating: 5

Date: 9 months ago

Review №159

Rating: 5

Food is awesome, steak cooked perfect. Waiter was awesome and the Manager(Chris) is very proactive in making sure the guests are taken care of.

Date: 9 months ago

Review №160

Rating: 5

Great food, great service and love the atmosphere

Date: 9 months ago

Review №161

Rating: 4

Food was good, but 3 of the 4 plates were cold. Had to send back to warm up. Waiter seemed new. He didnt do anything wrong in particular but was a bit annoying. Food

Date: 9 months ago

Review №162

Rating: 1

Very disappointed we made a reservation for my mother and that didnt turn out very well we sat there for a good 15 minutes before anybody could service or even pay attention to as they were even there as for the food this place is highly overrated for my first time very bad experience very disappointed besides the cheesecake thats the only thing that was on point but on the service part a waitress that finally came to the table she was amazing Im sorry I cant remember her name but she was phenomenal

Date: 9 months ago

Review №163

Rating: 5

Very nice, clean restaurant with good food and excellent service.

Date: 9 months ago

Review №164

Rating: 5

Date: 9 months ago

Review №165

Rating: 5

Date: 9 months ago

Review №166

Rating: 5

Everything was perfect and will be there again

Date: 9 months ago

Review №167

Rating: 5

Sweet potato shoestring fries not so good, everything else excellent. Sweet potato fries need thicker cut. T-Bone perfection. Vegetarian options: Eat more meat all you vegetarian wimps.

Date: 9 months ago

Review №168

Rating: 5

Date: 9 months ago

Review №169

Rating: 5

Date: 9 months ago

Review №170

Rating: 1

Our reservation was for 7:30 (party of 15). We weren t sat until 8:45 didn t get to order drinks until 8:55 the first half of our party got their food at 9:15 the other half got their food at 9:40 (the first half had finished eating). Our waiter and management were less than helpful and showed no regard to our party. I don t understand why they would assure us weeks ago they could accommodate a party of that size - if the wait staff, kitchen, bar staff and management can t do their jobs. Do not come here unless you want to be disappointed. Go eat at Las Brisas or Texas Roadhouse.

Date: 9 months ago

Review №171

Rating: 5

Date: 10 months ago

Review №172

Rating: 5

Date: 10 months ago

Review №173

Rating: 5

Edit: just went to salt grass today Dec 2 2023 and they have completely redeemed themselves. The food is no longer resting under heat lamps getting tough and cold the servers are on point, prompt but not over bearing. 1000% we will be making this a regular spot again. Well we use to come here a lot more than we have lately. Waitress may have been newer as she kept talking over and cutting me and my fiancé off. On top of that we were there for about an hour or so in total with waiting for our food and I saw a manager clearing tables as best he could but clearly they are understaffed. It could be the fact also that the waitresses kept staying in the kitchen area laughing and cutting up about this or that and not assisting clear tables that had been sitting uncleared after the people left for 30 minutes. Sadly I will not be returning to this location. Sorry to have seen it go down hill. The ribeye was cold when it got to the table and the Brussels were dried out from sitting under a heat lamp too long.

Date: 10 months ago

Review №174

Rating: 4

Good steak and flavor Service not the best tho, but is ok Food

Date: 10 months ago

Review №175

Rating: 3

Our waiter was great tonight, but my steak was served bad, it looked like in the center of the steak was old

Date: 10 months ago

Review №176

Rating: 5

Lady Janice and I had traditional Thanksgiving meal here. Food perfect:tender large portion of tender moist turkey, delicious mashed potatoes green bean casserole excellent dressing with giblets gravy and chunky cranberry sauce. On top of the perfect food Aliyah with the beautiful smile provided attentive cheerful service. We were seated promptly by our Hostess Jasmine. Both Chris and Sep stopped by our table to confirm our dining experience was conforming to their high standards. I rate our visit a 14 on a scale of 1 to 10. My rating? EWEP. EXCELLENT WORTH EVERY PENNY. Stellar kudos to Chris. We shall return. Often

Date: 10 months ago

Review №177

Rating: 4

The food was just ok on Thanksgiving was alot better last yr the stuffing was not good this time and the food was look warm turkey mashed potatoes with gravy and salad was the best their steaks are the beat of all

Date: 10 months ago

Review №178

Rating: 1

Waiter was attentive but seating staff was disgusting with horrible attitudes Food was merely not worth the wait or the price . I had the country fried steak w/mashed potatoes and my husband had the T-bone steak w/sweet potato fries FOOD PROS: Hot Good portion sizes FOOD CONS: THE CREAM GRAVY ON TOP OF THE COUNTRY FRIED STEAK WAS TOO SWEET THE MASHED POTATOES WERE TOO WATERY ALMOST SEEMED PREMADE NOT FROM SCRATCH THE SWEET POTATOES WERE VERY THIN AND DRY NO TENDERNESS

Date: 10 months ago

Review №179

Rating: 5

Always good and consistent. Staff is always friendly and attentive.

Date: 10 months ago

Review №180

Rating: 5

Our waitress was top knotch she took very good care of us! It was an amazing dining experience. My only complaint was that the mashed n gravy were too thick for my liking!

Date: 10 months ago

Review №181

Rating: 4

Date: 10 months ago

Review №182

Rating: 5

Great place to eat

Date: 10 months ago

Review №183

Rating: 5

Went for a quiet lunch with my brother! Staff was very attentive. The decor is beautiful! This is my family s favorite place to eat when we come to lubbock!

Date: 10 months ago

Review №184

Rating: 4

I ate at the one in Grapevine, TX. The quality of food and service was maintained in Lubbock.

Date: 10 months ago

Review №185

Rating: 5

Date: 10 months ago

Review №186

Rating: 4

Date: 10 months ago

Review №187

Rating: 5

Date: 10 months ago

Review №188

Rating: 5

Date: 11 months ago

Review №189

Rating: 5

Dietary restrictions: They should allow substitutions for customers who cant eat carbs without charging extra. Such as allowing broccoli instead of potatoes. They server told me that she would have to charge me extra and I couldnt substitute since itvwa against policy Food

Date: 11 months ago

Review №190

Rating: 1

Date: 11 months ago

Review №191

Rating: 5

One of the best steakhouses in Lubbock. Texas road house has nothing on them. Best atmosphere. Food great too

Date: 11 months ago

Review №192

Rating: 5

Date: 11 months ago

Review №193

Rating: 4

Very nice good steak, only wish they had brisket available, hear it was awsome, but next time . Had the ribeye and fried shrimp. Best shrimp Ive had in a awhile . Steak was cooked prefect medium. Definitely will go back gotta try the brisket burger

Date: 11 months ago

Review №194

Rating: 5

Date: 11 months ago

Review №195

Rating: 3

The steak wasn t very good. I expected it to be a lot better. The smoked macaroni and cheese was the best part of the meal. Very disappointing.

Date: 11 months ago

Review №196

Rating: 5

Date: 11 months ago

Review №197

Rating: 3

My mother and I both had the 12 oz Ribeye. The steak was nice ,but it was very salty. I also had the brussel sprouts that were salty and dry. Mom never complains,but she only ate half of it. I think someone in the kitchen is a little heavy handed with the salt. I have kicked myself for not sending it back. Will try somewhere else next time.

Date: 11 months ago

Review №198

Rating: 5

Date: 11 months ago

Review №199

Rating: 3

Hit or miss. Staying at the Hilton next door and one day would be amazing the next awful.

Date: 11 months ago

Review №200

Rating: 1

Wow, this place has fallen off. A few days after visiting, this place got a scathing Food For Thought segment on the news. Countless critical food safety violations. Wont be back.

Date: 11 months ago