KEN CHAN RAMEN

Review №1

Rating: 5

Anyone who knows me knows I will keep it real. The food was amazing. Although I found out that I am not a ramen fan lol. I loved every other aspect of my meal. I highly recommend coming here and give it a go. Me my new go to (found out from this visit) is the miso soup white rice and fire bomb. For the love of all dont mix it all together lol (another lesson learned) get the miso and add the fire bomb to taste. Then get a spoon of rice and then dip that into the soup so good.

Date: a week ago

Review №2

Rating: 3

Wasnt as good as I thought.

Date: a week ago

Review №3

Rating: 5

Date: 3 weeks ago

Review №4

Rating: 3

Date: a month ago

Review №5

Rating: 5

Great buffet, great service, hot waiters.

Date: a month ago

Review №6

Rating: 5

we already go to Ken Chan almost monthly because it is so good (yall have my kid s favorite veg rolls in Lubbock). every dish hits the spot, never had a wait, service is great. but todays service was amazing! I didn t catch our waiters name but we went around 2pm 8/17/24 (hand tattoos, longer hair!) - the best dining experience my kid has ever had. he was super attentive to everything, social, even made a chop stick helper, and got my kid a little treat. we ll continue to regularly go because everything just is good but seriously major appreciation for your staff.

Date: a month ago

Review №7

Rating: 5

Great looking restaurant, good food. Looks like a hidden gem.

Date: a month ago

Review №8

Rating: 5

Good food, its different and the restaurant is beautiful

Date: a month ago

Review №9

Rating: 5

The ramen here was to die for! I loved it.

Date: a month ago

Review №10

Rating: 5

The customer service is out of the world the lady s are very kind and sweet

Date: 2 months ago

Review №11

Rating: 1

I don t ever leave reviews but I ve never been treated so poorly, the waitress had the most horrible attitude, we left without eating and paid for the whole order which was the wrong order, none of that matter but the horrible attitude we were given. No wonder the place was empty

Date: 2 months ago

Review №12

Rating: 5

Experience was amazing, food was amazing, customer service was outstanding! Definitely coming back!

Date: 2 months ago

Review №13

Rating: 5

Atmosphere was great, ambience was amazing, the customer service was excellent, even though there was a disgruntled & very angry customer they handled themselves very well, 10 out of 10 highly recommended

Date: 2 months ago

Review №14

Rating: 5

So Delicious every time me and my Boyfriend go, we are practically regulars . Always Fresh ingredients! The flavor is Delicious!! though the last time we went the flavor was kinda lacking. But normally it s so so good! Would definitely recommend!

Date: 2 months ago

Review №15

Rating: 5

the broth was very rich and flavorful, and the added meats and vegetables made it even better, regular instant ramen just didnt hit the same after eating these noodles. The teas were very good and u could even add boba overall loved it

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 5

Never have I had a more pleasant meal. The staff here was so polite and helpful, going above and beyond to make us feel welcome. Considering the fresh ingredients and flavorful dishes, you really get more than what you pay for, we were able to take home our leftovers. Highly recommended for those who want a quality meal without breaking the bank.

Date: 2 months ago

Review №18

Rating: 5

Date: 3 months ago

Review №19

Rating: 5

Great food, good service, and enjoyable experience. Definitely will go again... Some authentic foods and drinks, like Ramane Sodas. Food : 5/5

Date: 3 months ago

Review №20

Rating: 5

Date: 3 months ago

Review №21

Rating: 5

Tried the ramen and it was excellent and exceeded my expectations. The pork was very flavorful and soft. Definitely recommend

Date: 3 months ago

Review №22

Rating: 5

Date: 3 months ago

Review №23

Rating: 2

Fried rice tasted like sticky rice, and the teriyaki chicken was breaded and deep fried which was not very appetizing, teriyaki chicken should have been grilled

Date: 3 months ago

Review №24

Rating: 5

Extremely good food! Very professional service! We will come back

Date: 4 months ago

Review №25

Rating: 5

First off, look at my last name, english was not my first language lol so I know good asian food when I have it. Im also not from Lubbock, so its been very hard to find good authentic Asian food. This place is the best place for ramen. I had the spicy miso tonkotso and it was perfect. I didnt need to add anything extra. Service was also very good. The white peach sake was good too.

Date: 4 months ago

Review №26

Rating: 5

Their new menu has significantly improved. I usually go for the miso ramen and it hits the spot! It was super flavorful and rich. I am going to come back again for dinner, fantastic job.

Date: 4 months ago

Review №27

Rating: 2

Hubby and came for a Sunday afternoon lunch date. The place was empty, that was the first red flag. We both ordered bowls of ramen. The portion size for the price was not great, the egg was ice cold and very unappealing, also you didnt have an option for a beef ramen like other places around town. The noodles do not taste fresh either. The broth had good flavor, but that was about it. Drink prices were very high and the music made it not a family friendly place. Needless to say we will not be back and I dont see them being in business very long.

Date: 4 months ago

Review №28

Rating: 2

Good and attentive waitress. The restaurant seemed clean but thats about all I can say that was good. First, music was uncensored and f-bombs dropped frequently. I would not bring my kids here. Drinks are $3 a soda for a regular bottle. Unsweet and sweet teas come out of a gold peak bottle. Ramen was undercooked. My wife and I had a cold eggs in each of our ramen. The pork in the ramen was half fat. The broth had some flavor. Portions compared to other restaurants to price was underwhelming. First and last time here.

Date: 4 months ago

Review №29

Rating: 1

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 5

We had lunch here around 12:45 on 5/18. We were warmly welcomed and immediately seated. The atmosphere and decor were awesome. The staff were kind and took great care of us during our visit. The food was phenomenal. We started off with the gyoza and the shrimp shumai. Both were delicious. Then my wife and I shared a bowl of miso soup. It was larger than expected, and the broth was much more rich and flavorful than any other miso soup we ve ever had. My son ordered the black garlic tonkotsu with extra noodles. His ramen had a deep umami flavor, and the extra noodles filled an entire other bowl! My wife had the curry paitan, which was delightful with a strong curry flavor throughout. I ordered the tan tan men, which was spicy with deep and rich broth full of bold flavors. Overall we enjoyed a wonderful meal and had a good time! We will definitely be back.

Date: 4 months ago

Review №32

Rating: 5

Black garlic tonkotsu amazing Kid-friendliness: Had a kids show on one TV! Perfect for the kids Food : 5/5 |

Date: 4 months ago

Review №33

Rating: 5

Try the hot spicy tonkotsu! The soup is flavorful and the meet is tender full of flavor too!!! They have vegetarian options too.

Date: 4 months ago

Review №34

Rating: 5

Stopped by just for a snack and ended up staying for almost 2hrs. Staff was great with jokes and quick responses! I will definitely have the Saki next time.

Date: 4 months ago

Review №35

Rating: 1

Date: 4 months ago

Review №36

Rating: 5

Date: 4 months ago

Review №37

Rating: 5

Everyone was so friendly and the food was amazing! Definitely one of the best restaurants in Lubbock. Everyone should try it!

Date: 4 months ago

Review №38

Rating: 5

I used to live in Japan and would eat Japanese curry 2-3 a week, never have been able to recreate the taste at home. When I found out this place had it on the menu, I headed over as fast as possible. The smell, the signature Japanese curry richness, and the chicken cutlet, it almost brought tears to my eyes! Also they have carry Sapporo and Asahi! Only critique Id add, is I wish we could make the curry spicier and add toppings!

Date: 5 months ago

Review №39

Rating: 4

The curry rice is nice. The ramen however is not as the chashu is really fat. The miso soup is a nightmare as it is just a hot salty soup without any miso taste, worse than what can be bought from supermarket

Date: 5 months ago

Review №40

Rating: 5

We have been here a few times now and we are never disappointed! The food is always amazing! There are new items on the menu since the first time that we came and again, they are great! Very friendly staff and quick service also!

Date: 5 months ago

Review №41

Rating: 5

My family and I have eaten here two times and every time the food has been delicious. Not only does the food taste great, but the variety of options is nice as well. They also serve alcohol with a variety of different beers and drinks. If youre in the lubbock area, definitely stop by here and enjoy some good food.

Date: 5 months ago

Review №42

Rating: 5

Great noodles and sake! All wall of beverages to choose from. Weve been here 5 times now and never disappoints! Highly recommend this place.

Date: 5 months ago

Review №43

Rating: 5

This is my second visit to Ken Chan Ramen. The place is neat and clean. The service is fast and friendly, and they never disappoint when it comes to the food. Great place to visit if you have a taste for oriental food . Parking: Parking is close and there are always spots available.

Date: 5 months ago

Review №44

Rating: 2

Its not that bad of a place but definitely my least favorite spot to go grab ramen. Went in with high hopes and excited to try this place but was let down almost out of the gate. The place- beautiful, the food- not bad, service- non-existant. Our server was good when we saw her but like after our order was placed she brought us napkins and poof gone. A diffrent server brought us our food but nothing to eat with. Thats fine mistakes happen figured he saw we didnt have anything but some tea and he would be right back. 5min of nothing. Saw our server made eye contact and turned and walked away. Twice. Someone walked in literally walked behind me and my fiance tried getting her attention and she looked the other way, Sat the other people, and actively walked the long way from our table to the back. I finally got up and just got our stuff to eat with myself. Only other time she came back was to bring us our check and change.

Date: 5 months ago

Review №45

Rating: 5

Date: 5 months ago

Review №46

Rating: 5

Date: 5 months ago

Review №47

Rating: 5

Great experience! Food is great and atmosphere is incredible!

Date: 5 months ago

Review №48

Rating: 5

Date: 5 months ago

Review №49

Rating: 5

great service, delicious food, adefinitely recommend coming here you will definitely be satisfied! gives the best service!

Date: 5 months ago

Review №50

Rating: 5

Date: 5 months ago

Review №51

Rating: 4

The portions were huge, and the ingredients were fresh. Our waitress was very courteous and prompt. I ordered the #6 Ramen with pork and really enjoyed this meal. However, I dont think I will be ordering the pork again just because of the texture. Overall, we enjoyed the service and atmosphere. Great place!!

Date: 5 months ago

Review №52

Rating: 5

Delicious

Date: 5 months ago

Review №53

Rating: 5

Clean atmosphere, kind service, and high quality Tonkotsu Ramen and Gyoza made for a great experience for my wife and I. Not to mention a great selection of Sake.

Date: 5 months ago

Review №54

Rating: 5

Amazing food!! Great people who work here! Highly recommend this place!!

Date: 6 months ago

Review №55

Rating: 5

Amazing service great servers good music and the food is amazing especially the ribeye bowl

Date: 6 months ago

Review №56

Rating: 5

Food was absolutely delicious. Very clean environment. Staff was super nice and helpful with a few things that I didnt understand on the menu. Great place and affordable. Definitely going back!

Date: 6 months ago

Review №57

Rating: 5

Loved it, was my first time there. I wanted more, but left stuffed. Going to go again though!

Date: 6 months ago

Review №58

Rating: 5

I LOVE coming here it is my favorite ramen spot in Lubbock. The food is always fresh, the staff is super friendly and the atmosphere is very chic. Also they have a wide selection of Japanese beer that most places do not. If you re looking for a solid dinner date consider Ken Chan Ramen I recommend the brisket rice bowl, sub white rice for fried rice!

Date: 6 months ago

Review №59

Rating: 1

Came in to order to-go, sat where ever I wanted. Menus basic nice straight to the point. Figured out my order pretty quick and sat and waited staring at the waiter. While waiting and looking the direction of the waiter there was a kitchen staff just locking eyes with me. It was obvious I was waiting for the waiter nope the guy just continued to stare. After new people came in waiter said after he helps them he will help me. After a while finally came around, I ordered a #1 with eel brisket pork the works. I have been to many ramen places and I have never had to add a sauce or spices to a ramen broth... until now. The noodles smelled... the broth was like buying a carton of bone broth from the grocery store and taking salt and setting it next to the broth so the broth can absorb the air that passes by the salt. I added 3 packs of soy sauce... I will say this the meats were decent the first 2 bites. I have to say the eel was the best maybe because it was drenched in eel sauce. Yeah wasted 30 plus dollars... wont come back.

Date: 6 months ago

Review №60

Rating: 5

Date: 6 months ago

Review №61

Rating: 5

Date: 6 months ago

Review №62

Rating: 4

We ordered the dumplings and egg rolls as our appetizers and they were hot and delicious. For our main dishes we ordered the brisket rice bowl, chicken ramen, and the kids chicken platter. Everything had great flavor! The server was attentive eventhough she had several tables. I see alot of people say this place is better for smaller groups but I had a big group and we still had great service and enjoyed the food

Date: 6 months ago

Review №63

Rating: 4

Come hungry, lots to choose from

Date: 6 months ago

Review №64

Rating: 4

The atmosphere and service here are top notch. They have an amazing selection of beers and the food is really good. The yakisoba is sweet and savory, the beef is fall apart good. The ramen was great too!

Date: 6 months ago

Review №65

Rating: 1

Date: 6 months ago

Review №66

Rating: 5

First time trying this place. Very good.. Lots of food.

Date: 6 months ago

Review №67

Rating: 5

Date: 7 months ago

Review №68

Rating: 1

This is NOT authentic Japanese food! I couldnt even eat it. It smelled horrible and a bunch of Chinese are making the food back in the kitchen. After living and working in Japan, it was a total mistake trying this place. Dont waste your time here, yuck.

Date: 7 months ago

Review №69

Rating: 4

This place was really really good! The inside is very nice and unique and the food was delicious! The only thing is I wish they offered a larger size as I finished my entire bowl and still left a little hungry. But it was very very good!

Date: 7 months ago

Review №70

Rating: 4

This place should be called Katy-Chan LOL The food was great but they ONLY played Katy Perry songs the entire time we were there. It was funny at first but on the third rendition of Last Friday Night I was like OKAY ALREADY lol. I wonder if the chef really likes her music! It played nonstop!

Date: 7 months ago

Review №71

Rating: 5

Definitely one of the most unique places to visit in Lubbock! Its food and Ken Chan buns are the best! I ve had nothing but absolute best experience in the two times I have visited. The food leaves you feeling so full in the end! The bowels serve quite a good amount too! Though I know the food might not be acquire everyone s taste. It is still a good place to try out! Highly recommend their ramen and rice bowels!

Date: 7 months ago

Review №72

Rating: 5

Date: 8 months ago

Review №73

Rating: 1

I know why they put bars across the windows it s to keep people from escaping after first tasting their food. Seriously, my daughter and I both ordered #1 s. She got brisket; I got the pork. Both were horrible. The ramen had a wet, dirty-dog smell. The server asked if we wanted to go containers. We opted to take one home to give to my wife. She tried a bite. Spit it out and said it tasted like old feet meat . The service was bad as well. Our waitress never once asked if the food was good. I think she knew what the answer would be. Hands down the worst ramen I ve ever had.

Date: 8 months ago

Review №74

Rating: 5

I want to go through the whole menu. Going to start making this a weekly stop. Loved the Raman. The noodles were way better than the packaged stuff. Kid-friendliness: They do have a kids menu that looks good.

Date: 8 months ago

Review №75

Rating: 5

First time going. Staff was friendly! Potstickers were really good and food came out fast. Both my wife s and I d ramen were incredible! Will be back!

Date: 8 months ago

Review №76

Rating: 3

I ordered the #1 ramen. Heres where it fell short for me. The broth was bland and salty. It didnt have a deep umami flavor for a rich broth. It seems really light colored compared to other ramen locations that Ive been to. The broth is definitely thick but it seems like it was thickened with flour or a powder. It doesnt have the signature grease and fat bubbles from a pork broth stewing for a long time. I can taste the bland salt flavor from a thickener instead of a deep pork flavor that brings out the umami. Flavor doesnt take my taste buds for a ride anywhere like a super good ramen flavor. The char sui is dry. Maybe it seems pre-cooked then reheated too quickly. I chew it and its chalky instead of falling apart like a slow roasted char sui. It doesnt have the signature burn marks either which is a bit disappointing. I like the noodles. Its a firm texture. Not as yellow as Im used to either. The ramen bowl came out super fast which was surprising to me as Im used to a little wait. The gyoza is also a bit bland. Im going to have to take this ramen home and eat it for later. I had high hopes for a spot near my hotel but Ill try this place again next time. It could just be me. However, the service, environment, music, loved it all. The decor is awesome. Very well done and very natural and wood rustic Japanese style so its very lively! Update: Thank you for taking the time for the detailed response! I had worked late and just missed the operating hours. I hope to take you up on discussing how ramen is made. Im passionate for it and would love to try other flavors!

Date: 8 months ago

Review №77

Rating: 5

Date: 8 months ago

Review №78

Rating: 5

My wife and I have been here multiple times. The food is always amazing and service is great! Will continue coming and recommending this to our friends.

Date: 8 months ago

Review №79

Rating: 5

Visiting from DFW and this rivals any spot back home!! Wait staff was incredibly friendly and accommodating. 48hr broth was the real deal This is just what I needed after todays windchill of 27

Date: 8 months ago

Review №80

Rating: 1

If you love to watch the owner of the establish yell at and treat the employees like absolute trash this is the place for you!!! The food is mediocre at best, you can get better at fun noodle bar tbh, but watching the owner yell and scream at his employees sent it over the top.

Date: 9 months ago

Review №81

Rating: 5

Date: 9 months ago

Review №82

Rating: 5

Date: 9 months ago

Review №83

Rating: 1

The food was so bad. First time trying it, and it smelled crazy. I didn t know even eat 20% of it, no flavor what so ever!!!

Date: 9 months ago

Review №84

Rating: 2

Whatever you do, don t try the Ramen. Rice bowl and Gyozi were pretty good. Service and atmosphere were good but Ramen was definitely lacking.

Date: 9 months ago

Review №85

Rating: 5

Very good !

Date: 9 months ago

Review №86

Rating: 5

Date: 9 months ago

Review №87

Rating: 5

Amazing!!! I got the curry ramen and it was as good as what Ive had in Japan. We also got the takoyaki, edamame, and sesame balls for dessert. The decorations and atmosphere are beautiful and made me feel like I was in Japan! Chatted with the owner and found out its a family owned place, the owner trained in Japan to make ramen, and has decorated the place with custom things from all over the world. The owner also loves chatting with customers and will sometimes even treat them to his luxury alcohol collection that is displayed around the restaurant!! Cant recommend this place enough.

Date: 9 months ago

Review №88

Rating: 5

My favorite place for ramen in Lubbock. The ramen, rice bowl were phenomenal and very delicious. The restaurant is nice and clean. The staffs are really attentive and friendly. While the overall ambiance is fantastic, I couldnt help but feel that the absence of traditional Japanese music. The restaurants atmosphere would undoubtedly benefit from the addition of some traditional tunes, elevating the dining experience to a more authentic level.

Date: 9 months ago

Review №89

Rating: 5

We very much enjoyed our lunch here. The broth was rich and flavorful, the brisket was tender, and the sesame balls were great.

Date: 9 months ago

Review №90

Rating: 5

I was so excited when I saw the signs for Ken Chan ramen pop up. We had to stop by when they opened and it was fantastic. The ramen is delicious and the staff are great! I am a huge fan of the brisket ramen myself. They also have some pretty awesome strawberry sake that I cant find anywhere else. If you are looking for some food that will sooth your body or just some great food definitely give them a try. You wont be disappointed. I only wish they had a bit more space to stretch out in. Vegetarian options: Vegetarian options are available but limited.

Date: 9 months ago

Review №91

Rating: 5

It was delicious! We cant wait to go back!

Date: 9 months ago

Review №92

Rating: 4

Broth was delicious, could have used some more ramens. The brisket was amazing. Service excellent, plus really neat atmosphere. If you want spicy get the # 7 the #6 wasn t spicy at all. But overall we will return.

Date: 9 months ago

Review №93

Rating: 5

Great new restaurant with excellent quality Ramen!

Date: 9 months ago

Review №94

Rating: 5

Great food, unfortunately the girls serving dont seem to understand food service, Ive spent 20 min wait to get the check, wont stop me from going but man Bob needs to hire better help.

Date: 9 months ago

Review №95

Rating: 3

Atmosphere was nice and neat. Dining room is small but that s not necessarily a negative if you are a small party. Tables are close together. The service was good, but not great. At no point did the waitress remove the appetizer dish or empty plates as we finished. The FOOD was not great but good. The bowl was bland and seemed to lack any flavor. The salad was good but nothing more than greens, salty crispers, coated with too much dressing. The main dish just left much to be desired. Felt like I was broth out of a grocery store with some heated noodles and meat.

Date: 9 months ago

Review №96

Rating: 5

The manager is the best! The staff is always super helpful and the food is amazing!

Date: 9 months ago

Review №97

Rating: 5

Wonderful food and good Asian food options

Date: 9 months ago

Review №98

Rating: 5

Best ramen in town by far! Also the service might be some of the best Ive ever received at a restaurant. Bob is incredibly hospitable!

Date: 9 months ago

Review №99

Rating: 5

Every dish I ve had here has been great! Bob s stories are hilarious! Vegetarian options: Veggie ramen is great for mushroom lovers! Food : 5/5 |

Date: 9 months ago

Review №100

Rating: 5

SOOOOOOO GOOD! Love the traditional ramen noodles . I dont mean to throw shade, but Id choose Ken Chan over Yangi. Authentic, delicious. Boom cha cha sauce is an excellent add to your bowl!

Date: 9 months ago

Review №101

Rating: 1

Im only giving this a 1 star because the service was absolutely terrible. My husband ate his food and finished before mine even came out. Our waitress avoided our table the entire time. We would ask for something and instead of getting whatever we asked for, the waitress would serve other tables and completely forget about us. The only good thing about this place was the food. I dont think Ill be back.

Date: 9 months ago

Review №102

Rating: 1

The Ramen gave me diarrhea. The person serving food was always on her phone and not paying attention to the customers except when they had to collect the bill. Never going back and do not recommend

Date: 10 months ago

Review №103

Rating: 5

Date: 10 months ago

Review №104

Rating: 5

Updated review 11.26.2023: Happy to say the service is way better on my next visit. Food was delicious and was promptly seated and served. Food was delicious and each dish was very favorable. Had the pork buns and the Ken Ramen. Original: Was not seated for about 10 minutes and no one came to take order for drinks or appetizers after another 15 minutes. Another table that came in after us got drinks which was the last straw. Left before ordering.

Date: 10 months ago

Review №105

Rating: 5

It was pretty busy when I got here during dinner time. I came with a couple of friends, so we had to wait a bit to get seated. The food was delicious, making it an awesome place to hang out with friends.

Date: 10 months ago

Review №106

Rating: 5

What a great meal, and what better people! This is a must visit and our new spot! If you re a whiskey fanatic like me meet and talk whiskey with Bob!

Date: 10 months ago

Review №107

Rating: 5

We ordered Tonkotsu ramen and salmon bowl. The server was doing such a great job! She was very attentive. The food was very yummy and rich. We ll be back for some other dishes, nice dinner.

Date: 10 months ago

Review №108

Rating: 2

Date: 10 months ago

Review №109

Rating: 3

Hit or miss on the quality of food. Service is ok. Definitely mid range

Date: 10 months ago

Review №110

Rating: 5

Hands down the best ramen place in Lubbock! Lovely staff and owners and the food was delicious. The #1 Ken Chan tonkotsu ramen has a light yet creamy broth and perfectly season pork with soft boiled egg. The atmosphere feels like you stepped into a modern family owned restaurant tucked into the corner streets of Japan. Also, they have the best Asian + western alcohol selection out of any place I ve seen in Lubbock (Thai beer, Japanese sake, IPAs, German selections, etc.), all beautifully refrigerated and displayed along the wall. Well done!

Date: 10 months ago

Review №111

Rating: 5

Best chef in town for ramen. My fiancé has to get second bowl even he s a picky eater. Can t believe it.

Date: 10 months ago

Review №112

Rating: 4

Good Japanese ramen. They didn t have any hot tea (?) overall a great lunch

Date: 10 months ago

Review №113

Rating: 2

Seating was quick. Aside from 2 other tables we were the third group seated. There was 9 in our party. The food was hot when it arrived, but unfortunately it didnt all arrive at the same time. There was 15 minutes and 34 seconds between serving and one of our partys didnt even get his food until we were all nearly finished. He ended up returning his food to the kitchen as he needed to leave. I had the Shoyu Ramen with added shrimp. The bone broth was a little salty for my taste but savory. My daughter had the Curry Chicken Ramen which was mild but good, and my neice had the Miso Ramen Tonkotsu which was also good. Over all 2 stars due to the wait for food service 45 minutes in between from first plate out to last plate served.

Date: 10 months ago

Review №114

Rating: 5

Date: 10 months ago

Review №115

Rating: 1

Date: 10 months ago

Review №116

Rating: 3

Edit** we have gone back twice since this original review two almost three weeks ago. The food was wonderful and the flavor lived up to expectations. However, we had friends we finally convinced to try Ken Chan and they said they would not be back because of the same server problem we had. John is quite literally going to run away customers. His jokes when he gets your food wrong are not funny and maybe he shouldn t try to memorize your order and should write it down if he can t get it right. He s been the problem 4/5 times. My friend is 9mo pregnant and couldn t even get a refill of water from him and when she asked another server he gave her a dirty look. Unacceptable. The girl we had was wonderful and checked up on us and made sure we had everything we needed! I didn t catch her name but she was newer and very nice. It s like it goes 2 steps forward and 3 steps back with this place. We just order our food to go and no longer get appetizers or drinks or anything. I added pictures of when we last went with the girl server before we switched to just carry out now. Food is great again but John s gotta go. ** The servers are not very attentive and lately have gotten my order wrong the last 2x I ve gone. The broth seems inconsistent and is really good some days and okay on others. My husband loves this place but to regularly go at least once a week and experience this multiple times is bad. We are going to try other ramen places in Lubbock.

Date: 10 months ago

Review №117

Rating: 5

Walked in this evening with a party of 8. Friday nights in Lubbock, all the good spots are full, so was Ken Chan Ramen. The staff was attentive and efficient. Our food came out in a reasonable time and the overall experience was excellent. Honestly, I could eat appetizers and be satisfied but there really is nothing bad on their menu. Well done.

Date: 11 months ago

Review №118

Rating: 5

Best ramen shop in Lubbock, great beverage selections, good price for the quality too. Lubbock has NEEDED this for a long time.

Date: 11 months ago

Review №119

Rating: 1

If your looking for ramen this isnt the place.

Date: 11 months ago

Review №120

Rating: 2

Date: 11 months ago

Review №121

Rating: 5

This place is amazing!! Food is so Good!!! Not sure why there are so many 3 stars!!! This is the best i have had by farrrr!!!

Date: 11 months ago

Review №122

Rating: 5

Date: 11 months ago

Review №123

Rating: 1

Horrible tasting ramen, avoid at all costs. also, when I sent the ramen back, they kept it on the check. Boyfriend states that the ramen was way too salty. For me, the flavor was very off, and the texture of the ramen was SLIMY. Server didn t know anything about the wines, and as a result, initially let us into believing that one of the one of the better wines were a part of the promotion (first glass off.) Come to find out the only ones that are a part of the promotion are these terrible wines from Texas, DO NOT TRY. They are disgusting. Ambience was nice though.

Date: 11 months ago

Review №124

Rating: 5

The food haunts me in my dreams. Ive only been there once so far, but its all I want and think about. we got the char siu tonkatsu and smoked salmon, and we shared bites. Let me tell you, just thinking about it makes my mouth water! the ajitama was perfectly boiled and marinated, the 48hr broth I couldnt get enough of, the noodles, so slick and easy to fill my mouth full, the rice!! i had no idea it could taste better than everything Ive ever eaten, and it was my first time having smoked salmon, so obviously, I may be biased by saying no one could do better. Id pray here. Join my religion of eating and praising tasty food.

Date: 11 months ago

Review №125

Rating: 5

One of the best ramen I ever had. I had #7, My girl friend had #1. Very yummy. I am going yo take My family there.

Date: 11 months ago

Review №126

Rating: 2

Service is horrible. I was there for 20 minutes and no one would take my order . There were only one other table with two people sitting . I walked out

Date: 11 months ago

Review №127

Rating: 5

I love the soup in taste good and has great flavor it is a 10 out of 10 for me I would go back only thing is a wish the egg was cooked more other then that 10 out of 10 for me

Date: 11 months ago

Review №128

Rating: 1

Everything was great other than the ramen. Tasted terrible got the #7 killer ramen expecting it to be hot but was the opposite it was sweet and tasted like some franks red hot would not recommend. Just save your money and go to another ramen place

Date: 11 months ago

Review №129

Rating: 1

Didnt have a server..so just left

Date: 11 months ago

Review №130

Rating: 4

The food was delicious and the service was wonderful. The only thing we didnt really like was all the beverages are in bottles and a tad pricey. But we would definitely go AGAIN!!!

Date: 11 months ago

Review №131

Rating: 3

The food, while delicious, was very simple. I got the number one, the basic traditional chashu ramen, and was surprised that there were only a couple of toppings. Compared to other ramen places with similar prices, I felt like I was getting an oversimplified version of ramen that was a bit one-note. I heard the staff explain to another customer that they were aiming to offer traditional flavors while adjusting for the local pallet, and that makes a lot of sense to me. Many toppings often found on ramen can be polarizing if youre not used to them. I understand their angle. Dont get me wrong, it was yummy! It was just missing the bells and whistles I was expecting when I usually order a $12+ bowl of ramen. One negative about the service. My partner and I ordered and my ramen came out almost instantly, but our egg rolls appetizer and his rice dish did not come out for another ten minutes. My ramen sat there the whole time while we waited for the rest of the food to arrive. This was frustrating as my ramen noodles were softening by the second and I wasnt going to start eating until he had his food too. The place was also empty aside from two other tables so this fumble from the kitchen was even more apparent. Ill probably go again on my own, since Im interested in the rest of the menu and I know what to expect.

Date: 11 months ago

Review №132

Rating: 3

Date: 11 months ago

Review №133

Rating: 5

First time eating there today, and it was amazing! It was so fresh and seasoned so well- absolutely delicious. Had the #13 as well as potstickers. Highly recommend:)

Date: 11 months ago

Review №134

Rating: 4

I enjoyed the atmosphere along with the great service. The chicken bun was really good and for the first time I tried the dipping ramen. It was a pretty unique experience and I will say it was definitely enjoyable. Parking: Planting of parking in the front and if that is full there is plenty of space in the back.

Date: 11 months ago

Review №135

Rating: 3

Date: 11 months ago

Review №136

Rating: 3

They definitely did a great job on the atmosphere and service was on point. As for the food, the gyoza was delicious.. unfortunately I was not a fan of the ramen. The noodles were too firm for me. Other than that, id still go back to try something else.

Date: a year ago

Review №137

Rating: 5

Great restaurant! Some of the best Raman around. The broth was the best part, and they re very proud of their slow cooked broth!

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 2

The place was really nice, love how they had the Japanese theme. Everything was clean I guess because its a new place. The menu is really good they have a lot to pick from. They have some Japanese tacos they are good, but maybe with some chilioil. The Ramen mmmm not so good a 2 out of 5, the noodles seem packed, I guess because Im used to fresh noodles like in the noodle bar in abilene tx, you can even see how they make them. The noodles didnt taste fresh more like packed not good, and the sauce the offered was like a can sriracha sauce, would have paired better with chili oil again. The service very good, even tho the girl was alone but she did very well for a single waitress. The restaurant very clean and beautiful inside. It throws you of because it says Ramen from Japan.

Date: a year ago

Review №140

Rating: 5

A very nice atmosphere with delicious ramen.

Date: a year ago

Review №141

Rating: 5

Beats all other ramen spots, service was great, food was out of this world, and the atmosphere was really calm and peaceful. All the low reviews on here did not make any sense. I highly recommend this place!

Date: a year ago

Review №142

Rating: 5

Would recommend this place not usually and ramen type of person but I would definitely come back here props to the chefs food was amazing!!!

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 3

Food had no flavor! Not very good! Portion were good size. No seasoning available to make food taste better. Wouldn t recommend! I know they are new but wouldn t be worth a second chance!

Date: a year ago

Review №145

Rating: 5

Ate here with family. Very good food, great owner, very friendly. Definitely will return!

Date: a year ago

Review №146

Rating: 5

Great food. Great service

Date: a year ago

Review №147

Rating: 5

It was a great dining experience! We ordered Tonkotsu and Miso ramen. Prices are right. The soup was so good. Not sure if I can get the recipe?

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 2

The atmosphere was great, and there s a very nice inexpensive beer selection. The buns were also really good, but our waiter seemed a little clueless and the main courses left much to be desired. My dipping ramen noodles and broth (which was oily and ultra-heavy on the pork smell) were served at room temperature. Worst of all, the vegetarian pho that we ordered was made with canned corn and bok choy instead of fresh ingredients. Not worth the price, in my opinion.

Date: a year ago

Review №150

Rating: 5

Great food!! Definitely a must !!!

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

recommend the spicy ramen and the ribeye bowl. alyssa was a great server. awesome decor inside as well

Date: a year ago

Review №153

Rating: 5

Just had drinks and appetizers at this first visit, but will definitely be back.

Date: a year ago

Review №154

Rating: 1

The food was mediocre, I wish it was better.

Date: a year ago

Review №155

Rating: 5

Amazing ramen and pork bone broth! We visited with a Japanese student and we all thoroughly enjoyed the food. The ramen was similar to what we had during our trip to Japan. Prices and portions are very reasonable, our entire group of nine ate for around $130, which included appetizers. We had a mix of dishes, all of which were great: a vegetable and a curry ramen; chicken, beef, and pork tonkotsu; chicken and beef fried rice, and a ribeye bowl. I dont know if they would let me order just a straight bowl of hot broth but next time I go, Ill ask because the broth was that good! Im surprised to see other reviews about poor service because our interactions with the owner/manager was the highlight of our visit. I couldnt even count how many times he came by our table, made sure we had anything we could think of, and ensured our custom order requests came out exactly how we wanted. As if that werent enough already, he told us about the alcohol collection they have and the unique history of the distillers. He took the time to tell us about his trip how he pulled everything together for the store. The only negative I can think of is that it did take a while for some of the food to come but I think it was a reasonable wait for lunch hour. Also considering the quality of what we got, I wont complain a bit. We couldnt have been happier with the place and really enjoyed the food, the people, and the atmosphere.

Date: a year ago

Review №156

Rating: 4

We were seated quickly and made accommodations to put two tables together for a group of four. Wait, staff was super nice and gave her recommendations. They have a wide selection of drinks, domestic, and imported beverages. Cost is per drink (bottle), and no refills, so the cost can add up if you are not drinking water. The rice bowls and Ramen are aesthetically please long as well as the taste .

Date: a year ago

Review №157

Rating: 4

#6 was amazing (i forgot the name, but if u get it, trust its so good). atmosphere and service was great, and just overall, a very welcoming environment

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Ribeye Bowl, is sooo yummm :3

Date: a year ago

Review №160

Rating: 4

Ribye rice bowl killer ramen

Date: a year ago

Review №161

Rating: 2

We had the #1(Ramen) and a rice bowl. Food was ok, but you will definitely leave hungry. Whatever protein you get I suggest ordering double and it still won t be enough. Staff was pleasant. I wouldn t spend my money there again.

Date: a year ago

Review №162

Rating: 5

The place looks amazing, my eel bowl and takoyoki were exceptionally great and our service was super helpful and nice.

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 3

I ordered tsukumen ramen, and the broth was over seasoned, and the char siu tonkatsu ramen broth was under seasoned. Good noodles and brisket though. The waitress i got was lazy, barely check on my table, she only took my order and when we were ready to check out.

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

The noodles and broth were so good.

Date: a year ago

Review №167

Rating: 3

We ventured in here to let my son get his ramen fix. The restaurant has a fun atmosphere. My waitress Savannah was the best ever. The service was quick. The ramen was good. If you would like to have drinks with your meals there were tons of choices.

Date: a year ago

Review №168

Rating: 4

Brisket rice bowl was spectacular

Date: a year ago

Review №169

Rating: 5

Love it! Good service and environment.

Date: a year ago

Review №170

Rating: 5

We tried Ken Chan s Ramen tonight it was great. The atmosphere is warm and relaxing. I had the Smoked Salmon Rice Bowl and my wife had the Char Siu Ramen, everything was so good! Awesome staff and food. Our waiter John was super helpful and the owner was friendly and a joy to talk to. Give it a shot! 4415 S. Loop 289

Date: a year ago

Review №171

Rating: 5

I love this place so much! Waitress was great and the food was wonderful!

Date: a year ago

Review №172

Rating: 5

We had the Curry Ramen and Ken Chan buns. This place is really good and a welcome addition to Lubbock!!

Date: a year ago

Review №173

Rating: 3

The gyoza were great. However, the ramen was lacking a lot of flavor. Noodles were like packaged ramen noodles. Excepted it to be more traditional. The broth didn t have much taste at all.

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Saw that a new ramen place opened up and had to check it out. The food was excellent! We ordered the agadashi tofu and sesame balls for appetizers and the curry chicken ramen for the entree - all very tasty! The noodles were cooked to a good consistency and the curry flavor of the broth was very authentic. Was blown away by the decoration and atmosphere of the restaurant - very beautiful and had a great vibe. The owner was very gracious and made sure we had everything we need while we dined. You can tell they really care about their customers here. Definitely check this place out!!

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 4

Had the #1 tonkotsu and #3 shoyu ramens. Sad that both are so salty. The broths have great flavor but just too salty. Ajitama egg was cooked perfectly. Noodles good. Price is good. Service great. Just wish the broth wasnt so darn salty. Also, the char sui pork is very strange. Looks like braised pork instead of char sui pork, hard to tell if its pork belly. Tastes good but also, really salty.

Date: a year ago

Review №178

Rating: 5

Savannah brought my food quickly and politely, and the brisket bowl was amazing!

Date: a year ago

Review №179

Rating: 5

Been there a few times. Great flavors and warm atmosphere. Will be a regular dinner spot for my family and I.

Date: a year ago

Review №180

Rating: 5

Yes yes yes! This place is a yes! Great vibes, great employees and DELICIOUS ramen!

Date: a year ago

Review №181

Rating: 5

The miso ramen was good. Broth was flavorful. The service was nice as well. Will definitely be coming back soon to try the other food on the menu!

Date: a year ago

Review №182

Rating: 3

Gyoza - Very good on par with almost any other restaurant. Brisket Buns - 5* highly recommend. Rammen - Had the #1 w/ Brisket. Had about 3 slices of meat half of each was all fat. Not just a little fat but easily 1x 2 hunks. Fat was tasteless. Meat itself was tender and tasted great. Noodles were crunchy? Like rice noodles on lettuce wraps. Not good texture for what would be expected as fresh noodles at a rammen restaurant. Broth was like water and I couldnt place the flavor but it was not traditional Tonkatsu. Ajitama were lacking in flavor. Broth was luke warm when I expect it to be piping hot. I dont want a refund or a meal on the house. Simply as a warning to others If you liked Rammen Shack its unlikely to hit the mark. I would recommend going to funnoodle.

Date: a year ago

Review №183

Rating: 5

Ramen was very tasty. The pork and broth were incredible. I got one of the spicier ones and it actually had a good amount of heat. The Takoyaki was also amazing. Great food and great service. Will definitely return

Date: a year ago

Review №184

Rating: 5

We had just gone in unaware they closed in 30 minutes. Our waiter was amazing! He made us feel welcome. Took very good care of us. The food, it was amazing! I had gotten their shrimp teriyaki bowl. I enjoyed every bite! I tried a few bites of the chicken broth. It was just as amazing! We love ramen and rice bowls so this was right up our alley. The atmosphere and decor was beautiful! The owner was just as friendly. This place is definitely worth going and trying. Highly recommend!! We will definitely be going back again soon!

Date: a year ago

Review №185

Rating: 5

Loved their Miso Tonkotsu ramen! It was packed with rich flavor and the noodles were perfect. This place doesnt make my wallet cry

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 5

Had the salmon bowl very good. Had a small piece of eel really liked it. My wife had the ribeye bowl and liked it.

Date: a year ago

Review №188

Rating: 5

Love their takoyaki and gyoza! Broth is rich in flavor and noodle has the perfect texture! Rice bowl is also a must have:)

Date: a year ago

Review №189

Rating: 5

Fantastic food, still seems like they are working out a few kinks on service, but fantastic over all.

Date: a year ago

Review №190

Rating: 3

I was expecting more especially the owners are japanese..gyoza, takoyaki is GOOD! The chicken in the ramen wasn t cooked but I can rate the ramen 7/10.. The staffs are lazy. I hope ken chan owner will read my review, y all should hire asian as your staff. I understand that this place is new but the servers are terrible.

Date: a year ago

Review №191

Rating: 4

Good energy Great music Great food Good prices Food : 4/5 |

Date: a year ago

Review №192

Rating: 5

I love the food it was delicious and I want to thank my sever that I had her name was Abby and the first time I went it was horrible but no not her she was good at what she does and she never let my drink go dry she is definitely a improvement from the last time I was there . Thanks Abby hopefully to see you soon

Date: a year ago

Review №193

Rating: 1

Skill issue.

Date: a year ago

Review №194

Rating: 1

skill issue :(

Date: a year ago

Review №195

Rating: 5

The food is delicious and the service was great! We ordered sliders, takoyaki, and potstickers for appetizers - super good. For the entrees, we ordered the tonkotsu ramen and eel bowl, highly recommend! The ramen broth tastes very authentic and the pork was super tender. The eel bowl was equally as good and the portions were great! On top of all that, the prices are very reasonable. Check this place out if you re looking for authentic Japanese food!

Date: a year ago

Review №196

Rating: 5

Very good Ramen. Great service. Very friendly staff. Great prices

Date: a year ago

Review №197

Rating: 5

The food and service was great!

Date: a year ago

Review №198

Rating: 5

The food is amazing the servers are were very good I will definitely be going back

Date: a year ago

Review №199

Rating: 5

We have been here a couple of times already and we love it! Great atmosphere, staff and the food is amazing! Large portions and great pricing. I would recommend giving this place a try. You won t be disappointed

Date: a year ago

Review №200

Rating: 1

The portion is too small, the price is expensive, the soup is too oily! ! wont be going back

Date: a year ago