About the Company
rating: 4.1
Categories
- Hamburger restaurant
- Fast food restaurant
- Restaurant
Contact Information
Phone: +1 806-763-5424
Website: https://tommysfamousburgers.menufy.com/
Address: 117 University Ave, Lubbock, TX 79415, United States
- Sunday: 9 AM–9 PM
- Monday: 7 AM–8 PM
- Tuesday: 7 AM–8 PM
- Wednesday: 7 AM–8 PM
- Thursday: 7 AM–8 PM
- Friday: 7 AM–9 PM
- Saturday: 9 AM–9 PM
Photos
Reviews
Review №1
Rating: 5
Date: 3 days ago
Review №2
Rating: 5
Date: a week ago
Review №3
Rating: 1
My food was cold and had no flavor I didnt get any entire order what I did get my okra had hair in them so had to throw away my fries were soggy my hamburger had so much mustard on it when I called to tell them they told me its not thier fault that I didnt get my items and that I didnt like their food and hung up on me
Date: a week ago
Review №4
Rating: 5
They have great food and a very friendly staff.
Date: a week ago
Review №5
Rating: 5
Date: a week ago
Review №6
Rating: 5
Great little Lubbock jem!
Date: a week ago
Review №7
Rating: 5
Love it here, dont go often but when I do go I always am very satisfied.
Date: 2 weeks ago
Review №8
Rating: 1
Just bad the two squatty women at the drive through are so rude, someone needs to teach them manners.
Date: 2 weeks ago
Review №9
Rating: 5
Date: 3 weeks ago
Review №10
Rating: 1
Ive never have had an experience like the one I had today they always have everything on track well today 98/31/2024 8pm I went to pickup my order which fell on the ground and the young lady that was giving me my order couldnt reach me and as I grabbed it she let go and it fell on the ground outside the window she turns and starts laughing at first I thought it was me but when she turn around abd laughed I was very disappointed with there service my order was not done the way they always make it since Ive been going there I wont be going there for a good while tastes burgers and Jim Dannys have better service and kind workers and they dont laugh in ur face and just stand there on there cell phones or just stand there doing nothing .If u dont want to work stay home .There are alot of people that r trying to get a dissent job .
Date: a month ago
Review №11
Rating: 5
Date: a month ago
Review №12
Rating: 1
The first and last time I ordered here today, they messed up my delivery order.
Date: a month ago
Review №13
Rating: 5
Great meal. Classic cheeseburger and fries. I tried the onion rings and they were good too. And then I spilled my drink all over everything. They were very gracious in helping me out. Ill be back.
Date: a month ago
Review №14
Rating: 5
Date: a month ago
Review №15
Rating: 1
I ordered a chili cheese burger and the chili was AWFUL!! No redeeming quality at all and the tater tots were burned. I cannot say enough how AWFUL the chili was!!
Date: a month ago
Review №16
Rating: 2
Come here very often and usually a very good experience but this time the lady taking my order asked me 5 times to repeat my self the asked me what size of jumbo burger I wanted several times after repeating several times the jumbo with mayo she says okay we get there she has headphones on which explains most things cant even hear me at window and then gives me a regular burger with mustard its just hard to understand some times smh
Date: a month ago
Review №17
Rating: 1
Nasty old salad
Date: a month ago
Review №18
Rating: 4
It is not a bad place to eat. They give you plenty french fries. It didnt look open from the outside when we drove up.
Date: a month ago
Review №19
Rating: 5
Date: 2 months ago
Review №20
Rating: 5
Date: 2 months ago
Review №21
Rating: 3
I recently revisited Tommys Burger, a place I loved years ago, this time bringing my son for his first experience. Unfortunately, I was disappointed. The food quality didn t match my memories, and with prices significantly higher, I couldnt help but think that 5 Guys would have been a better choice. The bacon cheeseburger was just average, and the fries were lackluster. My son even remarked that there are much better options out there. I realize I may have set my expectations too high based on past visits. Sorry to say, but it didn t live up to what I remembered.
Date: 2 months ago
Review №22
Rating: 5
awesome authentic homemade burgers! portions are huge!
Date: 2 months ago
Review №23
Rating: 4
Date: 2 months ago
Review №24
Rating: 5
Date: 2 months ago
Review №25
Rating: 2
Been coming here since I was a kid, my son and I walked in and there was a young lady wearing glasses at the drive thru. It took a while for her or anyone to even see us because she was just on her phone, she was also pretty rude for a Family owned business than when my son ordered his footlong they came by and said they were out of footlong buns and if it was ok to give us Texas Toast instead won t be coming back anytime soon if ever again. Also felt over charged for what we ordered. Also there was some old stale tater tots on the window sill next to us.
Date: 2 months ago
Review №26
Rating: 4
Date: 3 months ago
Review №27
Rating: 5
The food was prepared to our liking and the food was great
Date: 3 months ago
Review №28
Rating: 4
Date: 3 months ago
Review №29
Rating: 5
Date: 3 months ago
Review №30
Rating: 5
Date: 3 months ago
Review №31
Rating: 4
I remember the burgers being very big and very delicious. In my honest opinion, its not the same. The burgers are alot smaller. I reccomend the fish sandwich instead.
Date: 3 months ago
Review №32
Rating: 5
Nice place to visit. Its locally owned and its been in business for many years.
Date: 3 months ago
Review №33
Rating: 2
Takes too long ,cold fries
Date: 3 months ago
Review №34
Rating: 5
I did not get what I ordered and the burger was not good at all. My friend got sick from her burger and tater tots. My onion rings were almost burned. Will never eat there again.
Date: 4 months ago
Review №35
Rating: 4
Date: 4 months ago
Review №36
Rating: 2
Spits, on food if pissed off takes about 30 min to get food sometimes is left out
Date: 4 months ago
Review №37
Rating: 5
Best burger ever
Date: 4 months ago
Review №38
Rating: 1
We were first time customers and last time customers. We went through the drive through and asked about the process. We were told just pull to one of the sides. We guessed how we would hear our number. We rolled down the window and waited. We finally heard a number called( barely )and it was 4 numbers past ours. Our food was cold by then. I dont care how cheap it was, the food and ordering process isnt worth it. I wish I had ate anywhere else. Save yourself some disappointment, at this point they are coasting on the name only.
Date: 4 months ago
Review №39
Rating: 1
The tots came in a cluster and werent even cooked properly. Regardless if you are shorthanded should you mess up on orders. Very depressing attempt for food.
Date: 4 months ago
Review №40
Rating: 1
I could remember back in the day. This was my place to eat. Food was delicious. This is where I took my date .for are first date which she is my wife now it s been 21 years since I visit this place. But ! yesterday I decided to treat my family with some delicious food . BUT! the problem I had with yesterday experience WE throwaway $67 worth of food.. once we got home and threw-UP and the rest of the evening and last night . it made us sick to our stomachs. We all threw up at least once. but everything else is good.
Date: 4 months ago
Review №41
Rating: 1
Well where do I start... at one time this place was good but not today..5/12/2024..fries soggy,burgers not good at all. Drinks they didnt have any pazaz....I n really dont care about customer service as long as the food is good but it wasnt. Today my money could of been spent better some where else... food is not the same
Date: 4 months ago
Review №42
Rating: 4
Date: 4 months ago
Review №43
Rating: 1
Use to be the best burger in town but now the store has gone way down hill. They just close when ever they want and have no set schedule. Show up just after 7 when they said they close at 8 and they say they are closed. Meanwhile all the hours on the building signs they close at 9. This has happened 3 times now where we have gone while they were open and they said they were closed, 1 time was even after sitting in line for 20 minutes. Really a shame that it has gone down hill so much.
Date: 4 months ago
Review №44
Rating: 1
I havent been there in a while they are always either closed or dine in closed which I dont understand how you are going to stay open when your always closed ????
Date: 5 months ago
Review №45
Rating: 4
Tommys Famous Burgers is our Go To place for lunch. the food is always great and the staff is super friendly. There is plenty of parking on both sides of the building. There is also a drive thru option if you are in a hurry. The dining room is always neat and clean. Maybe I will see you there for lunch on your next visit.
Date: 5 months ago
Review №46
Rating: 4
1st visit and the burger and tots were pretty good.
Date: 5 months ago
Review №47
Rating: 1
First time here thought I would try it. Placed my order, then was told to park and they would call out when it was ready. Tried to go inside to pick up my order but doors were locked. Had to get back in a long line to go to the window. By the time I got my food, it was cold. Not a fan Food
Date: 5 months ago
Review №48
Rating: 5
Ive been eating Tommys since I was kid. If youre in the Arnett Benson and you have an appetite for some good old fashioned burgers and fries then you need to stop by Tommys. Add some chili and cheese to your fries and tots as well!
Date: 5 months ago
Review №49
Rating: 1
Service sucked . Our food was all messed up order was never right never got all our food the ones that did get our food it was wrong they brought us food that wasnt even ours everybody acting like they were either on drugs or something that place was awful. I know when theyre ever apologize for all the screw up didnt even offer to say here your money back cuz we messed up on your order or nothing.
Date: 5 months ago
Review №50
Rating: 5
Stopped in for a quick bit while traveling thru town. Very nice Family Owned location. Sign says owned since 1978. Burger was very good, very good service and comfy seating. A bit of the good old way of doing things and service! Food
Date: 5 months ago
Review №51
Rating: 3
I love the food but was disappointed when I went through the drive through at 9:25 pm and was told my order wouldn t be taken because they closed at 10:00 needed that time to close down. I have nothing against you closing at 9:00 or 9:30 but those are the hours that need to be advertised. Not a 10:00 closure that really means 9:25 or earlier and you only find out after having waited in the drive through line for 10 mins.
Date: 5 months ago
Review №52
Rating: 5
Date: 5 months ago
Review №53
Rating: 5
Date: 5 months ago
Review №54
Rating: 5
Date: 6 months ago
Review №55
Rating: 5
The burgers here were amazing. Even though we were in Lubbock just for the day. Tommys is a must go
Date: 6 months ago
Review №56
Rating: 5
Great breakfast burritos.
Date: 6 months ago
Review №57
Rating: 4
Date: 6 months ago
Review №58
Rating: 1
Terrible service!!
Date: 6 months ago
Review №59
Rating: 5
Guys the food is still excellent after all these years! Thank you!
Date: 6 months ago
Review №60
Rating: 5
This place has really good burgers. They also have green chilis and will make a green chili burger that they should put on the menu (hint hint). Tots were cooked perfectly . A friend told me about this place and I wish I had visited sooner.
Date: 6 months ago
Review №61
Rating: 5
I didnt know you could still go to restaurant and not have to spend a fortune anymore. Thank you
Date: 7 months ago
Review №62
Rating: 1
It ONLY good if you dine in if you go through the drive thru you Will get cold food for high price.
Date: 7 months ago
Review №63
Rating: 1
My experience today was terrible I come to Tommy s a lot and I ve always gotten my tater tots and fries mixed together with chilly and cheese and all of sudden they don t do it this is unacceptable all cuz u don t want to work and put some in the fire is bad customer service
Date: 7 months ago
Review №64
Rating: 5
Date: 7 months ago
Review №65
Rating: 1
This is twice tonight I went for dinner the girl at the counter with glasses, forgot my fries.... One time she tried getting us out without our drinks... I really think the younger girls there need help with learning good customer service cause that aint it...
Date: 7 months ago
Review №66
Rating: 1
Their service was great but their food was nasty. Their drinks tasted horrible a mix of tap water and some kind of chemical. The after taste was horrible. The food was just plain to us.
Date: 8 months ago
Review №67
Rating: 5
Date: 8 months ago
Review №68
Rating: 4
Food was good, if your in a hurry not great for lunch. Took 20 minutes for chili cheese tots. Otherwise pretty good!
Date: 8 months ago
Review №69
Rating: 1
We went to grab some dinner tonight about 8:45pm and waited about 25 minutes maybe 30. Considering we were the ONLY ones in the parking lot I thought we were going to have a great dinner!? Wrong, my fries were probably there since lunch all of our food was cold and disgusting. I didn t even bother calling nor go back. I will not pay $$$ here EVER AGAIN!! ( 1 star is being very generous)
Date: 8 months ago
Review №70
Rating: 5
Excellent food and service. They even have Frito Pie on the menu.
Date: 8 months ago
Review №71
Rating: 1
Date: 8 months ago
Review №72
Rating: 4
Always a good old fashion burger! Good service most of the time! Parking: Clean nice cover parking lot on both sides of restaurant. Food : 4/5 |
Date: 9 months ago
Review №73
Rating: 4
Great place to eat good and support local.
Date: 9 months ago
Review №74
Rating: 5
Perfect stop for burgers with fresh lemonade. Tots were nice and crispy and staff was friendly.
Date: 9 months ago
Review №75
Rating: 4
Date: 9 months ago
Review №76
Rating: 5
Love the burgers here! The banana splits are delicious also
Date: 9 months ago
Review №77
Rating: 1
We went to go get some burgers and the meat was raw the large drink had some black stuff
Date: 9 months ago
Review №78
Rating: 1
Got the order waaay wrong ,over charged didnt even give the money back for the over charge, you charged me for a cheeseburger, I ordered a regular burger, & you people I did not fix the over charge.Its the principle.
Date: 9 months ago
Review №79
Rating: 1
I was at the counter for 8 minutes 2 employees walk by 4 employees made eye contact but no said we will be with you so i walk out I will never go back
Date: 9 months ago
Review №80
Rating: 4
FOOD IS GREAT. GOOD VALUE. I WOULD HAVE GIVEN MORE STARS, EXCEPT GIRL CHARGED ME TWICE FOR MY MEAL AND I JUST FOUND IT. TWO FRITO PIES DOESNT COST $33.00 Parking: PARKING IS GOOFY. Lots of sketchy people just sitting in dining room not eating. Sleeping at table.
Date: 9 months ago
Review №81
Rating: 5
Date: 9 months ago
Review №82
Rating: 5
All hamburgers taste a lil diff. You know what I mean. It does have a unique taste. A good one. I do like my onions diced though, but it was very good!! Atmosphere : 5/5
Date: 9 months ago
Review №83
Rating: 1
We waited awhile for our food just to open it and the presentation of the food looked ugly fries were old and there was hair in one of the burgers tables were dirty as well and the lady who brought out our food was just rude and the restroom was filthy
Date: 9 months ago
Review №84
Rating: 1
Date: 9 months ago
Review №85
Rating: 5
Date: 9 months ago
Review №86
Rating: 4
Date: 9 months ago
Review №87
Rating: 4
Date: 9 months ago
Review №88
Rating: 4
Good food. Been coming for years. Usually get burger combo but have had other menu items. Doesnt disappoint. Hamburger combo, tots. Burger very well done almost burnt one of group got incorrect order, other got order late. Food
Date: 9 months ago
Review №89
Rating: 1
Very rude, distasteful, they were rude to me when I asked for my jumbo burger that I ordered but instead got a regular cheese burger. Very dishonest. This was my first time and last time being here. They won t get my service no more.
Date: 9 months ago
Review №90
Rating: 3
had a chilli cheeseburger and tots.food was good .drive thru service wasnt very good.
Date: 10 months ago
Review №91
Rating: 5
Date: 10 months ago
Review №92
Rating: 1
The service is abysmal. Not to mention that the place is beyond filthy. Its a shame because the burger is actually pretty good. Its just that theres a minimum 20 minute wait despite little to no customers, as well as speakers that dont work so they expect you to just guess when your food is done. Also, the people working there are just plain disgusting and unhygenic. The food is good. I would come back if they were cleaner and had a better system for their drivethrough.
Date: 10 months ago
Review №93
Rating: 1
I arrived at 9:30pm to order 2 burgers and one thing of fries, but the lady answered the window to explain that the have already turned off their grill for the night and would only be serving drinks until 10pm. Why are you open until 10pm if you stop serving food at 9:30pm? Does this happen every night? It makes no sense. Do the owners know this is happening? Im so confused.
Date: 10 months ago
Review №94
Rating: 5
Date: 10 months ago
Review №95
Rating: 5
Date: 10 months ago
Review №96
Rating: 4
One of the better, if not best, old fashioned burgers in Lubbock. Staff is 9/10 friendly but only 6/10 get the order right. Fresh lemonade is LEGIT, so are the spicy fries (not spicy at all, really just seaspned).
Date: 11 months ago
Review №97
Rating: 5
Wife and I love this place
Date: 11 months ago
Review №98
Rating: 5
I eat here 1-2 times a week! Love the food, for breakfast and lunch, and the friendly staff is awesome!
Date: 11 months ago
Review №99
Rating: 3
Not the best place but its OK. Customer service is 50/50 but answering the phone needs customer service work. Sounds like its a burden to even answer.
Date: 11 months ago
Review №100
Rating: 5
I ate way too much!!!
Date: 11 months ago
Review №101
Rating: 4
This place has pretty good burgers. They have been family owned for over 40 years. So its in a older building. But the people up front do care about how your food is. My girlfriend burger was super burned and she took it back up to the front and they remade it and even refunded us the price of the burger. Parking: The parking is covered
Date: 11 months ago
Review №102
Rating: 1
Went to Tommy s for some breakfast today. There was no line, no cars in the parking lot. They were not busy. Seems when the owner is not there, the ladies who work there are more focused on feeding themselves. They show absolutely no sense of urgency to take care of the customer. This is not the 1st time this has happened. I have driven up to the window numerous times to find the ladies laughing and eating. They clearly have no sense of customer service. I usually wait patiently for service, but seeing this is an on going issue I will no longer spend my hard earned money at a business that does not put the customer 1st. Owner please focus on training your employees on customer service. Seems some of your employees could care less about the success of your business.
Date: 11 months ago
Review №103
Rating: 4
Good food, warm service. Old-school type of joint. Food was fresh and warm. Tasty hamburger loaded with all of the fixins. Onion rings were crispy and hot as well.
Date: 11 months ago
Review №104
Rating: 5
The food was great, the service was fast and friendly. It was amazing.
Date: a year ago
Review №105
Rating: 5
Parking: University Parking space
Date: a year ago
Review №106
Rating: 4
Date: a year ago
Review №107
Rating: 5
Havent been here in a long time, took our family and everyone really enjoyed their food! I especially enjoyed my hamburger steak lunch! We will be back! Food
Date: a year ago
Review №108
Rating: 5
Was in the mood for a good hamburger, and Tommys did not disappoint. The burger was so delicious that Im still having dreams about it. I highly recommend Tommys if you want a delicious hamburger
Date: a year ago
Review №109
Rating: 5
Date: a year ago
Review №110
Rating: 5
really friendly received dinner in approximately 12 minutes, and it was undoubtedly one of the best burgers in Lubbock.
Date: a year ago
Review №111
Rating: 5
Great food Great service Food is always delicious Food : 5/5
Date: a year ago
Review №112
Rating: 5
Date: a year ago
Review №113
Rating: 5
Date: a year ago
Review №114
Rating: 4
The chili is soo good. You pretty much pull up and eat in your car. My soda was flat and I wish they would season the fries.
Date: a year ago
Review №115
Rating: 2
Ordered three large salads, two with grilled, one with breaded chicken and they were DISGUSTING. Placing the hot chicken on top of cheese melted it and gave it an awful taste. The lettuce was warm and tasted wilted. Large chopped vegetables. Weve ordered them many times before and they were wonderful. So this was disappointing. Itll be awhile before I visit again.
Date: a year ago
Review №116
Rating: 5
Great burgers
Date: a year ago
Review №117
Rating: 4
Date: a year ago
Review №118
Rating: 5
First time there. Service was very friendly! The food was really good. My one and only thought of consideration is the Coca-Cola drink was a kinda flat. Maybe look at the carbonation mixture to syrup ratio. But I will go back. Good place. Food
Date: a year ago
Review №119
Rating: 5
A great place that hasnt been commercialized. Down home burgers and amazing onion rings.
Date: a year ago
Review №120
Rating: 4
Date: a year ago
Review №121
Rating: 4
Very good costumer service. I was looking for an old fashioned greasy hamburger. I found it here!!
Date: a year ago
Review №122
Rating: 4
Did was very good, but my order was made incorrectly 3xs... but it was made right and worth it
Date: a year ago
Review №123
Rating: 5
Date: a year ago
Review №124
Rating: 1
I arrived at 9:16 to place a drive thru order waited for 10 minutes just for me to get to the drive thru window at 9:28 & the lady say the aren t serving anything but drinks.
Date: a year ago
Review №125
Rating: 5
Date: a year ago
Review №126
Rating: 2
Date: a year ago
Review №127
Rating: 3
Ordering is straightforward, but after that you have to wait in your car on a hot day with the windows down and A/C on low, just hoping you might here them call your number from the decades old loudspeaker. Pretty strange and fairly ineffective system for how long theyve been around. The food is fine. Service is lacking. Atmosphere could be awesome if it looked like someone still cared about the place. Unfortunately, it currently looks like some kind of Mad Max, apocalyptic outpost. ...but not in a good way.
Date: a year ago
Review №128
Rating: 5
Date: a year ago
Review №129
Rating: 4
Fresh taste. Price is awesome. Fresh squeezed lemonade is awesome.
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 1
If i could give 0 stars i would. The attitude you get from the workers is not worth the food at all. Definitely will not be going back.
Date: a year ago
Review №132
Rating: 2
After placing our order, the wait time was excessive, so we went back to the window and discovered that our food was just sitting in the window. Needless to say, it was cold, and they had left off a portion of the order. It was corrected after engaging the management.
Date: a year ago
Review №133
Rating: 1
On hold for 35 minutes never asked . Drive over there and took forever to get my order. Worse customer service ever
Date: a year ago
Review №134
Rating: 5
This little hole in the wall burger dive was awesome. If you are even in the same radius you need to stop in and have something to eat. They do burgers, dogs and even Mexican food. Amazing food. Dont pass this place up.
Date: a year ago
Review №135
Rating: 5
Love this place!! I always get a breakfast burrito in the morning and it never disappoints. Staff is always very friendly.
Date: a year ago
Review №136
Rating: 4
Date: a year ago
Review №137
Rating: 3
Date: a year ago
Review №138
Rating: 5
Date: a year ago
Review №139
Rating: 5
A great place for basic comfort food like a good burger and tots.
Date: a year ago
Review №140
Rating: 5
Date: a year ago
Review №141
Rating: 5
You want a good burger go there good homemade
Date: a year ago
Review №142
Rating: 3
Date: a year ago
Review №143
Rating: 5
Great Old Fashion Hamburgers and very big well worth the wait and price is good as well just about anything on the menu is great
Date: a year ago
Review №144
Rating: 5
Good hamburgers good food and nice atmosphere nice people.
Date: a year ago
Review №145
Rating: 4
Onion rings were great. Sweet tea was good. Burger was less than expected. Way too much ketchup and mustard. They drowned it! Meat was thinner than expected. Tasted ok.
Date: a year ago
Review №146
Rating: 5
The only thing bad I have to say about Tommys is to many Flys inside need a blowing fan food is super good Ill be back
Date: a year ago
Review №147
Rating: 5
The food was great,we had burgers and fries! I like the fact they dont salt the food. You salt your own!! Wonderful for those who dont need it
Date: a year ago
Review №148
Rating: 5
Date: a year ago
Review №149
Rating: 1
Google says they are open until 11.. Its 8:42 and they are locked up tight
Date: a year ago
Review №150
Rating: 5
The best authentic burgers at good prices!! Cant be beat! UPDATE: Tommys is still amazing. The Chicken Fried Steak, w Italian Green Beans, and Mashed Potatoes is excellent. The only downside is the side salad. First off, we asked for no tomatoes because I am deathly allergic to them. Of course the salad had tomatoes. But the truly disappointing aspect was that the lettuce was so brown and wilted that my wife said it tasted spoiled, so we had to throw the salad out. Other than that, Tommys is still one of our favorite places to eat with good food at decent pricing with always excellent service.
Date: a year ago
Review №151
Rating: 4
Date: a year ago
Review №152
Rating: 2
Food
Date: a year ago
Review №153
Rating: 5
Date: a year ago
Review №154
Rating: 1
I only bought chilli cheeseburgers from this place. The first one was great. Ive have bought six more and I guess its the cook because each one is getting worse and worser and I dont think I will be buying any more from them. The last one was burnt where the meat was so hard around the edges you couldnt chew it.
Date: a year ago
Review №155
Rating: 5
Cant go wrong at Tommys
Date: a year ago
Review №156
Rating: 4
Date: a year ago
Review №157
Rating: 5
Date: a year ago
Review №158
Rating: 5
Date: a year ago
Review №159
Rating: 1
Disappointing dont go here food was not good at all
Date: a year ago
Review №160
Rating: 1
If you like melted ice cream I used to come here. Thnx for reminding me why I stopped
Date: a year ago
Review №161
Rating: 4
I just stopped to try to a new place the first time. It was an excellent burger. Thats the only thing I purchased. The first time the lady that took the order was NOT very friendly. I returned because I wanted to try a full combo. A nice professional lady took over my order because the lady at the window was very rude for a second time. She didnt listen to me during my visits. The professional lady took my order, and it reminded me of the old Tommys burger. Great job! The other lady needed to listen because she didnt even give me my soda, and she misunderstood what I was asking her.
Date: a year ago
Review №162
Rating: 1
Date: a year ago
Review №163
Rating: 5
Date: a year ago
Review №164
Rating: 2
The hamburger patty and the fries and tater tots taste like old grease
Date: a year ago
Review №165
Rating: 1
Get order wrong like 75% of time
Date: a year ago
Review №166
Rating: 4
Date: a year ago
Review №167
Rating: 5
Just needed more burger for my buck...
Date: a year ago
Review №168
Rating: 1
Never again.... This place used to be great but this is the third time Ive gone and had my order screwed up. I asked the lady at the window to confirm there were no onions on burgers like I had requested when I called in. She reluctantly said yes and pulled the ticket off the bag which seemed like she was hiding the truth. The food was so greasy and everything was shoved into one tiny brown bag that fell apart in my lap as I was trying to check the order so I gave up. The fries were disgusting. Cold, wet, limp. The burger had more mayo on it than the burnt meet patty and Kraft singles cheese. It was not good and the service doesnt care.
Date: a year ago
Review №169
Rating: 5
Amazing we usual good price and food I m happy.
Date: a year ago
Review №170
Rating: 5
Date: a year ago
Review №171
Rating: 4
Date: a year ago
Review №172
Rating: 5
Tommys is definitely the place to be I love the employees and the food
Date: a year ago
Review №173
Rating: 5
Date: a year ago
Review №174
Rating: 2
Date: a year ago
Review №175
Rating: 5
Date: a year ago
Review №176
Rating: 5
Date: a year ago
Review №177
Rating: 5
Date: a year ago
Review №178
Rating: 5
Date: a year ago
Review №179
Rating: 5
Always friendly always fast always delicious!!!!! Kid-friendliness: Games in lobby for kids!!! Wheelchair accessibility: Accessibility on point !
Date: a year ago
Review №180
Rating: 4
Date: a year ago
Review №181
Rating: 5
My favorite place!
Date: a year ago
Review №182
Rating: 1
My recent visit was disappointing. From old oil in the fryer to under cooked fish that left me with mild food poisoning. Fries were old. They didnt get my food right. Employees both male and female were eating food in the kitchen. It was just an overall bad 2 years ago Excellent service all together
Date: a year ago
Review №183
Rating: 5
Date: a year ago
Review №184
Rating: 5
Best burgers ever.I took my Mom there We loved everything about it.
Date: a year ago
Review №185
Rating: 2
I ve heard the burgers were good here, so I was excited about eating one, but after standing at the counter 10 mins or longer and never getting waited on I left and went elsewhere
Date: a year ago
Review №186
Rating: 1
Date: a year ago
Review №187
Rating: 5
Date: a year ago
Review №188
Rating: 5
Best burgers ever
Date: a year ago
Review №189
Rating: 3
Eaten a couple times here both experiences were satisfactory items missing took awhile to get food and then somethings were over cooked or missing... No ones perfect but doesnt mean we shouldnt strive for it... Dietary restrictions: Definitely not a good idea for those on restricted diets... Greasy food not many healthy choices... Parking: Parking carport... Like sonic except without the carhops... Would be easier if they had some instead of having to get back in line to pick up order ...
Date: a year ago
Review №190
Rating: 5
Date: a year ago
Review №191
Rating: 5
Great burgers as always
Date: a year ago
Review №192
Rating: 4
Date: a year ago
Review №193
Rating: 5
Date: a year ago
Review №194
Rating: 1
I don t get how they re famous. Maybe back then when it was good. Don t recommend. Simple burger for high price. Miss Anne s Classic Diner is 100% better and cheaper. Can get a combo with drink for $10 there. Tommy s I spent $15 for same thing. No flavor and order was dry.
Date: a year ago
Review №195
Rating: 2
This place has gone down took 30 minutes to get my order slow service forgot my cheese
Date: a year ago
Review №196
Rating: 5
Date: a year ago
Review №197
Rating: 5
Date: a year ago
Review №198
Rating: 3
Dont have anything other than sweet tea. Burger was a bit dry.
Date: a year ago
Review №199
Rating: 5
Date: a year ago
Review №200
Rating: 5
Love Tommys! Delicious burgers and crunchy tots!
Date: a year ago