Starbucks

Review №1

Rating: 5

Date: 4 days ago

Review №2

Rating: 5

The staff are always very friendly even early in the morning. Coffee is always good.

Date: 2 weeks ago

Review №3

Rating: 4

Date: 2 weeks ago

Review №4

Rating: 4

Date: 3 weeks ago

Review №5

Rating: 1

I recently had a frustrating experience at this Starbucks location. My friend and I placed a simple order online for three basic drinks and food items, thinking it would save time. We even gave the staff extra time by waiting in the parking lot for a few minutes before driving up to the window. There was no line and the store was empty, with just 30 minutes left until closing. However, when we reached the window, the barista greeted us with a snarky remark: Next time, you should wait at least five minutes after placing your order before coming to the drive-thru. This isn t a company policy and felt completely unnecessary. We were simply trying to make things easier by ordering ahead something that actually gave him more time than he would have had if we d ordered directly at the window, which would have taken even longer. As someone who has worked in the service industry for over 2 ½ years, I ve been frustrated with customers before, but I ve never told them how to behave or acted like I was in charge. It felt like we were being scolded for doing nothing wrong, and the whole interaction left a bad taste in my mouth. To top it off, the employee works in a tipped position, where good customer service should be a priority, yet we were met with a power trip instead. I expect better from Starbucks, and this experience was far from what I ve come to expect from the brand.

Date: 3 weeks ago

Review №6

Rating: 1

I recently visited this Starbucks location, and the experience was far from pleasant. My friend and I ordered three simple food items and three easy drinks online. To make things easier, we even waited a few minutes in the parking lot before going through the drive-thru, expecting a quick and smooth process. The store was empty no line, no rush and it was 30 minutes before closing. Despite all this, the employee at the window greeted us with a sarcastic comment: For future reference, you should wait at least five minutes after placing an order before getting in line. This isnt part of company policy, and it felt like he was just giving us instructions to make his job easier, even though our drinks would have taken less than a minute to prepare. My friend, who s a barista, confirmed this. What s frustrating is that we were already doing the store a favor by ordering ahead. If we had walked up to the window and ordered like you traditionally do at Starbucks, it would ve taken even longer for them to make our order. So, by ordering in advance, we were giving them extra time that they wouldn t have had otherwise, and yet, we were still being told how to behave as if we had done something wrong. As someone with over 2 ½ years of experience in the service industry, I understand frustration, but I have never told a customer how to act or bossed them around. This employees attitude was completely inappropriate. Not to mention, he s working a tipped job, so you d think he d focus more on delivering a positive experience rather than telling customers what to do. I have worked in fast food for years and have had to do flips to help customers when it was extremely inconvenient but would never command customers like they worked for me. I expect better from Starbucks have had lovely experiences with customer service even in their busiest hours. Crazy that this experience happened when it was slow. I hope this location improves their customer service and this employee has much better shifts regarding his attitude towards customers.

Date: 3 weeks ago

Review №7

Rating: 4

The coffee was great most days but the last day was not the same. There were different people that day and they need more training.

Date: a month ago

Review №8

Rating: 1

I asked to reload my card & and the cashier was trying to charge both reload & purchase together. I said no no reload my card & take it out of my starbies card they couldnt figure it out so I had to have them charge my starbies card & reload it after on top of reload I didnt notice that they added a 1 dollar tip with I did not add smh. On top of that, our drinks did not taste like a white mocha it tasted just like coffee with a sweetener in it. This, by far, has been a bad experience. I will definitely not be going to this starbies anymore on 2414 Mac Davis Lane TX 79401

Date: a month ago

Review №9

Rating: 5

Friendly, happy, and caring people, who want to give the best service they can to their customers!

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 5

Date: a month ago

Review №12

Rating: 1

Hopefully they fix the system because it s insane how long it takes for you to get a drink, these workers don t get paid enough and it s not their fault but damn they take forever

Date: a month ago

Review №13

Rating: 1

50 minutes to get coffee, we got the food in 30 mins and 20 mins into we have to remind them of the drinks. I hope the new CEO changes this business model

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 5

Date: a month ago

Review №16

Rating: 4

Serve the purpose. Conveniently located.

Date: a month ago

Review №17

Rating: 5

We were in town moving our daughter and used the drive thru - we needed an energy boost! Tamara was working the window and absolutely made our day!! Our order was right and the drinks were well made, but her energy and positive attitude carried with me for the rest of the day!! We ll definitely visit this location again next time we re in town, even as the drive thru gets longer with school starting lol

Date: a month ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 5

Date: 2 months ago

Review №20

Rating: 1

I get a Cold Americano with 2 pumps of cinnamon and 3 pumps of toffee nut with cinnamon cold foam topped with Carmel and cinnamon and dolce topping and EVERYTIME I go to this location I have to ask them to remake it and it s still wrong. Every other location in Lubbock can make it right but this location cannot. I have to complain every time and waist not only my money my time for them to not read the tag and make it right. This location is HORRIBLE and needs to get new workers that can read and make a coffee correct.

Date: 3 months ago

Review №21

Rating: 5

The people here are always so kind and go above and beyond. I have never been to another Starbucks anywhere that has staff thats even half as amazing as this one.

Date: 3 months ago

Review №22

Rating: 1

I requested they scan my gift card on my app and take the rest on my card. They said sure no problem!, scanned my app, and still charged the full amount on my card. My gift card still has the money but it wouldve been nice if they had just told me they couldnt do both instead of lying to my face and getting a tip for it.

Date: 4 months ago

Review №23

Rating: 3

Date: 4 months ago

Review №24

Rating: 4

Date: 4 months ago

Review №25

Rating: 5

Date: 4 months ago

Review №26

Rating: 4

Taste good, but like always its expensive. Other important thing is that they not have the new drinks when they are supposed to have them when putting them on the screen

Date: 4 months ago

Review №27

Rating: 5

Great Service! The incredible baristas perfectly delivered my custom request of a Hello Kitty Frappuccino. I would definitely come to this location again!

Date: 4 months ago

Review №28

Rating: 5

Date: 5 months ago

Review №29

Rating: 5

Shoutout Matt, wonderful young man and very funny! great drive through experience!!

Date: 5 months ago

Review №30

Rating: 5

Date: 6 months ago

Review №31

Rating: 5

Always the best service!!

Date: 6 months ago

Review №32

Rating: 3

I ordered the same thing everyday during my stay in Lubbock via mobile app. And every single day, it was wrong. Every time. Its simple as to NOT add whip creme to the frappe. If it was just put on top, thats okay. Im a big girl I can scrape it off. But every single time, they put it on the bottom too. I cant sit and wait every time for them to remake it. I understand they get busy, but its just so frustrating.

Date: 7 months ago

Review №33

Rating: 5

Ruby was awesome!!! He s Very professional and knows how to take care of customers! Great job Starbucks for choosing a great staff

Date: 7 months ago

Review №34

Rating: 5

They always have the nicest people here, but def always busy! Parking: It s free first come first serve otherwise you have to find street parking or hope you can park by the apartments temporarily Wheelchair accessibility: Yes handicap accessible parking, entry and seating

Date: 7 months ago

Review №35

Rating: 5

The barista at the drivethru was courteous and the iced latte I got was just right

Date: 7 months ago

Review №36

Rating: 4

Very busy place with too little parking. Great for college students, bad for people off the highway. Parking: Of the 12 parking spots, 3 were empty handicapped spots. Seems excessive based on sampling size.

Date: 8 months ago

Review №37

Rating: 1

I will no longer go to Starbucks for any reason. I refuse to support an organization that allows crackheads off the street to sit here and act like a fool and do nothing about it. This homeless guy was being loud and was clearly out of his mind. All the PAYING CUSTOMERS (key word here is customers) left as soon as the heard him. Yall need to change your ignorant liberal stance and kick them out. I will never spend another dime in a Starbucks. You are putting young college aged women in danger with this lunatic right across from campus.

Date: 9 months ago

Review №38

Rating: 5

I feel at home whenever I visit Starbucks, whether I go inside or go through the drive through. The staff is very friendly and welcoming.

Date: 10 months ago

Review №39

Rating: 4

Date: 10 months ago

Review №40

Rating: 3

My coffee it was a venti,hot , and in the morning was half full of the size I ordered I was so disappointed this is the first time happening to me in this location

Date: 10 months ago

Review №41

Rating: 3

Man oh man. Starbucks is a coooool place. I like the food and the employees are pretty nice. I usually get an iced vanilla chai tea. You know it s funny that we call it chai tea. Chai means tea, so it s like we re calling it tea tea. I always thought chai might be a flavor or something.

Date: 10 months ago

Review №42

Rating: 5

Absolute best Starbucks to go to Before 11am. Consistently the fastest starbucks drive through I have ever been to in the am. However, it is a whole other story around and after 11:00am. Tends to be very busy in the afternoon and can jam the street leading to the drive thru

Date: 11 months ago

Review №43

Rating: 1

got regular coffe in this location requested for refill in couple hours got denied..worst customer service,,wont do business in this location, putting Starbucks brand down.

Date: 11 months ago

Review №44

Rating: 4

Date: 11 months ago

Review №45

Rating: 5

Date: 11 months ago

Review №46

Rating: 4

Date: 11 months ago

Review №47

Rating: 4

Pretty good place but the line is too long atleast for me I thought it was too long idk what girls would think about it but in my opinion it was pretty darn long.

Date: 11 months ago

Review №48

Rating: 5

Friendly staff, lots of vegan options, & plenty of indoor + outdoor seating Dietary restrictions: Plant milks / dairy-free options available, including oat, soy, and almond milks Food : 5/5 |

Date: a year ago

Review №49

Rating: 2

Ordered regular brewed coffee, after we left the drive thru and got on the highway, I took a drink and my hot coffee was cold! Very disappointing.

Date: a year ago

Review №50

Rating: 4

When I arrived to pick up my order, the music playing was at a comfortable volume, so I decided to enjoy my breakfast inside instead of taking it to go, while I listened to my book on my earbuds. However, they turned up the music, so I turned up the volume on my phone, and I swear it was a volume war until I could not increase the volume anymore on my phone. Its as if theyre not interested in people enjoying the coffee shop atmosphere of the low grade hustle and bustle and use the ever-increasing volume of the music to drive people out after they retrieve their order. Finally, not being able to tolerate the cacophony of noise between my book and their music, I decided to leave. I probably would have purchased more items if I wasnt driven from the store by the din.

Date: a year ago

Review №51

Rating: 2

Date: a year ago

Review №52

Rating: 5

Perfect place noticed all the chairs we changed

Date: a year ago

Review №53

Rating: 1

Ordered 4 vanilla frapps add strawberry purée and get the whitest strawberry I ever seen. Not to mention all short straws so I have to dig it out the cup. And then to ask for a tip . Super sucked it up today. Very disappointed

Date: a year ago

Review №54

Rating: 5

Wow first time ever, treated to this experience by California friends

Date: a year ago

Review №55

Rating: 5

Not bad.

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 4

Date: a year ago

Review №58

Rating: 4

Date: a year ago

Review №59

Rating: 5

Man I was having a rough day at work and all I wanted to do was get my girl a coffee and I just wanna say that paul Was really respectfully and just understanding and really helpful just being able to explain the size difference in the cups... Thank you change my day fr

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 5

Stephen was so nice.

Date: a year ago

Review №63

Rating: 5

Date: a year ago

Review №64

Rating: 2

I ve never had a Starbucks get my order wrong until today.

Date: a year ago

Review №65

Rating: 5

Stephen at the drive thru cashier was great. I totally messed up my order and he was very nice when I mentioned it and totally had my drink remade. Its been a rough 3 days with almost no sleep so I truly appreciate that little moment

Date: a year ago

Review №66

Rating: 4

Very friendly service. However, it takes them a long time to serve everyone. Its very busy

Date: a year ago

Review №67

Rating: 5

Date: a year ago

Review №68

Rating: 5

The barista today was super friendly! The coffees were made well. Thanks!

Date: a year ago

Review №69

Rating: 4

Starbucks low key makes me silly

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 4

My lady loves this place...makes her happy.

Date: a year ago

Review №72

Rating: 5

Slay

Date: a year ago

Review №73

Rating: 3

Customer service was very good when i went there. The bad thing according to me is that there is no variety in the small sandwiches, i wish there was chicken or beef sandwiches.

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 4

Anna is especially nice. Makes me want a coffee, she must have that chick fil a customer service. Shout out Anna nexf time your in there because shes on top of her drive thru game! So get off your flipping sofa and go see Anna!

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 1

Extremely slow and usually out of a lot of there food. When I go through the drive thru it s a 20 - 30 minute adventure.

Date: a year ago

Review №80

Rating: 1

Every time I come here I get my hopes up thinking they will have what I ask for and it never fails I m always disappointed!

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 4

A little slow but great service and place. Did not try food or go in though.

Date: a year ago

Review №83

Rating: 5

This is my regular stop between Albuquerque and Austin. I appreciate the service and the atmosphere. I love that its in the college area Food

Date: a year ago

Review №84

Rating: 1

Snotty got to work, snotty got to blurt nasal sounds that came out sooo posh-posh in her ears. Hot late was cold, forgot the flavor, snack was out of the freezer to the bag. She gave the my parents are loaded attitude a plenty. Better go to another Starbucks joint when in town

Date: a year ago

Review №85

Rating: 4

Date: a year ago

Review №86

Rating: 1

Let 10 ppl cut in front of me in line and then took 20 minutes to get my order and girl at the front was annoying

Date: a year ago

Review №87

Rating: 5

Fast for relatively large mobile order

Date: a year ago

Review №88

Rating: 5

It is what you would expect from Starbucks. Excellent service and a great cup of coffee. The staff was an absolute delight to chat with even though it was a busy night. Tech was playing Baylor and they still gave very personalized service. I will definitely return whenever I am in town.

Date: a year ago

Review №89

Rating: 5

Excellent service, misordered one drink they were quick to fix it!

Date: a year ago

Review №90

Rating: 5

Very crowded obviously expected! Props to staff , no loud conversation to feel a third party to, or the anxiety given by the rush rush of the drive thru staff ( hard to accomplish,5 stars) and the volume was managed surprisingly well, you could actually hear your conversation and not assume what was being said. Seamlessly clean and balanced flow.

Date: a year ago

Review №91

Rating: 1

Date: a year ago

Review №92

Rating: 5

My regular go to for latte with coconut milk. Always fast service when ordering online and picking up.

Date: a year ago

Review №93

Rating: 4

Calm but cold!

Date: a year ago

Review №94

Rating: 5

One of fav stops in Lubbock.

Date: a year ago

Review №95

Rating: 3

Takes way to long to get drinks. Need more Starbucks in town or something.

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

Date: a year ago

Review №98

Rating: 5

Great, can be expensive with add ons

Date: a year ago

Review №99

Rating: 2

The employees always mess up my order and when I ask nicely to remake it they take 30 min to give it back

Date: 2 years ago

Review №100

Rating: 1

Slow on mobile take out unprofessional

Date: 2 years ago

Review №101

Rating: 2

this starbucks is the worst. anytime i get something and it s made wrong I have to beg them to remake it. take your money somewhere else.

Date: 2 years ago

Review №102

Rating: 5

Good place to hang out during day time if not feeling well. Awesome and hard working staffs....very charming.

Date: 2 years ago

Review №103

Rating: 4

Ok let me be frank, its starbucks why am I reviewing this... honestly just for the points lol, well kudos to the workers for dealing with people that can be difficult, or the college masses that instill fear upon the adults of society. My to go to drinks, will be the nitro cold brew with maybe some sweet cream and the salted caramel cold brew. Fantastic, although sometimes its a hit and miss with their dispenser units(the tap), on the case it will be half foam and half coffee when it settles... which is the 4 stars, because it only happens about 15 to 20 percent of the time. Oh and its pumpkin spice season!! Oh hallelujah, the best season is fall, i said what i said... Fight me. Lol

Date: 2 years ago

Review №104

Rating: 1

A bacon gouda sandwich with no bacon yum

Date: 2 years ago

Review №105

Rating: 5

Date: 2 years ago

Review №106

Rating: 5

Date: 2 years ago

Review №107

Rating: 5

Date: 2 years ago

Review №108

Rating: 4

Wife needed a break and coffee. We got 5 minutes down the road and she grabbed the cup and the top came off, spilling coffee in her lap.

Date: 2 years ago

Review №109

Rating: 5

I go here for the GM. They always work hard and have a great staff. There are other Starbucks closer to me. I just respect the work.

Date: 2 years ago

Review №110

Rating: 4

A little too busy

Date: 2 years ago

Review №111

Rating: 5

Date: 2 years ago

Review №112

Rating: 4

Date: 2 years ago

Review №113

Rating: 5

Date: 2 years ago

Review №114

Rating: 5

Date: 2 years ago

Review №115

Rating: 5

Date: 2 years ago

Review №116

Rating: 5

Date: 2 years ago

Review №117

Rating: 5

Date: 2 years ago

Review №118

Rating: 5

Very busy location but they did amazing. Had a person out front taking orders to expedite things.

Date: 2 years ago

Review №119

Rating: 3

This is one of the busiest Starbucks being there by the college. But the quality from the baristas is always great. I can never make it in the drive-thru. Must go in to pick up orders and still have to wait most times.

Date: 2 years ago

Review №120

Rating: 5

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 5

It was my fist time at this location. I pass this place regularly on my way to the office. I typically frequent another place down the street, to work remotely. I was pleasantly surprised as Im not a big Starbucks fan. Good vibes and a great atmosphere. I will def be back here, when I need a break from the office.

Date: 2 years ago

Review №123

Rating: 5

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 5

Best coffee

Date: 2 years ago

Review №126

Rating: 5

To bad after weeks of no panhandle here to think employees were in a good mood and offer a job or something to drink COFFEE

Date: 2 years ago

Review №127

Rating: 5

Great

Date: 2 years ago

Review №128

Rating: 1

Don t go at 4:00. Shift change. Sometimes they are out of coffee

Date: 2 years ago

Review №129

Rating: 2

It s a 10 minute drive to work and this is what it looked like. And a tea I got with light ice had too much. For the price point quality is sometimes an issue. I have a good cup of coffee often, but with the hot drinks some people put too much foam. Not a great way to start my shifts.

Date: 2 years ago

Review №130

Rating: 1

Worst Starbucks ever rude employees! I will never come here again

Date: 2 years ago

Review №131

Rating: 5

Amazing people who work their

Date: 2 years ago

Review №132

Rating: 1

Always sold out of literally everything. Hire someone to grab milk when you re out or if you re constantly sold out ask for a surplus.. it s so dumb

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 5

Absolutely the one of the best tattoo shop in Lubbock to get a tattoo. Highly recommended!

Date: 2 years ago

Review №135

Rating: 5

I really loved their iced decaf white mocha latte! Its so nice to know I can still enjoy my favorite coffees as decaf

Date: 2 years ago

Review №136

Rating: 5

Date: 2 years ago

Review №137

Rating: 5

Date: 2 years ago

Review №138

Rating: 3

Ordered a pistachio frappuccino because the store had NO chocolate. Very disappointed.

Date: 2 years ago

Review №139

Rating: 5

Super friendly

Date: 2 years ago

Review №140

Rating: 5

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

Date: 2 years ago

Review №147

Rating: 4

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 5

Date: 2 years ago

Review №150

Rating: 5

Medicine Bomb or Ball w/peppermint If your sick get you one of those!! You will feel better and its good

Date: 2 years ago

Review №151

Rating: 5

Date: 2 years ago

Review №152

Rating: 5

Date: 2 years ago

Review №153

Rating: 4

Very nice Starbucks with a college vibe. Very close to Texas Tech.

Date: 2 years ago

Review №154

Rating: 5

Busy .. but fast .. very friendly.. full staff

Date: 2 years ago

Review №155

Rating: 5

This Starbucks is always busy but the staff is great at getting orders through quickly.

Date: 2 years ago

Review №156

Rating: 1

Date: 2 years ago

Review №157

Rating: 5

This Starbucks was so accommodating. Once I told them I am deaf, they pulled their mask down so I could read their lips. Alyssa was so sweet and let me know that my order was next so I did not have to listen for my name. I definitely recommend this Starbucks for anyone who will need to be accommodated.

Date: 2 years ago

Review №158

Rating: 5

Date: 2 years ago

Review №159

Rating: 2

Always sold out of everything.. manager needs to go up on inventory if they know they are a busy location like that and they sell out quick

Date: 2 years ago

Review №160

Rating: 4

Date: 2 years ago

Review №161

Rating: 4

Date: 2 years ago

Review №162

Rating: 5

Date: 2 years ago

Review №163

Rating: 5

Great coffee, amazing service, watched them cleaning as they continued our order! Clean and neat. Only down side was out of pumpkin, and all bacon sandwiches. But everyone is running short.

Date: 3 years ago

Review №164

Rating: 4

I enjoy starbucks. The smell and my all time favorite the Carmel frappe, with extra drizzle and 1 shot of espresso Thats the way to start my kind of day

Date: 3 years ago

Review №165

Rating: 5

Very quick service

Date: 3 years ago

Review №166

Rating: 3

Date: 3 years ago

Review №167

Rating: 5

Date: 3 years ago

Review №168

Rating: 3

Date: 3 years ago

Review №169

Rating: 1

Havent had this Starbucks in a few months so I was disappointed to see my drink be weak, with seemingly little to no espresso when we did finally re-visit. Will try to enjoy my warm milk and cold cookie.

Date: 3 years ago

Review №170

Rating: 5

Good coffee Lil pricey but Ill deal with that because its good

Date: 3 years ago

Review №171

Rating: 2

Date: 3 years ago

Review №172

Rating: 4

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 5

Date: 3 years ago

Review №175

Rating: 5

Date: 3 years ago

Review №176

Rating: 1

always out of nitro cold brew, very small parking lot

Date: 3 years ago

Review №177

Rating: 2

Very poor customer service, barista never bothered to take the time to speak nor acknowledge giving me my drink. Handed it to me as he was walking away from the drive through window

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 4

Date: 3 years ago

Review №180

Rating: 5

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 2

Out of several food choices and my app order was made wrong. Not a good location for the drive through...it made entry and exit of the parking lot difficult.

Date: 3 years ago

Review №183

Rating: 5

My favorite place for coffee break and meeting friends.

Date: 3 years ago

Review №184

Rating: 2

Didnt like it, but customer service was great

Date: 3 years ago

Review №185

Rating: 5

Date: 3 years ago

Review №186

Rating: 1

Ordered through the app and still had to wait 25 minutes longer than the time it said it would be ready ..for an order that was completely wrong.

Date: 3 years ago

Review №187

Rating: 4

Date: 3 years ago

Review №188

Rating: 5

This was my first time visiting this location. The staff was friendly and fast. The atmosphere is nice and theres plenty of places to sit inside and out in the patio area. Nice place for a meeting or studying.

Date: 3 years ago

Review №189

Rating: 5

This is honestly one of the friendliest Starbucks I have ever gone to, Ive been in town 3 weeks and have gone multiple times every time a different person, And each of them has done or said something that made me think wow, this is a great place 6 stars

Date: 3 years ago

Review №190

Rating: 5

A cute location that sits across campus! Great for studying when at full capacity and a staff that is generally beyond and above with customer service. Has quality that could rival the location on 4th street!

Date: 3 years ago

Review №191

Rating: 5

Great service. Great food! Love them.

Date: 3 years ago

Review №192

Rating: 1

Staff is very rude. Instead of asking what you want to order they just stare at you. I believe that if youre working in Lubbock TX, you should be able to understand Latin accent. Everybody can understand me, but apparently the starbucks employees at this location cannot and instead of saying that they didnt get it, they just keep staring. I dont know how they got so many positive reviews, maybe they treat the stereotypical Starbucks costumers more appropriately. And uh, almost forgot... they didnt have what I wanted. Go to starbucks at Barnes & Noble to have a better service.

Date: 3 years ago

Review №193

Rating: 4

Its starbucks

Date: 3 years ago

Review №194

Rating: 3

Date: 3 years ago

Review №195

Rating: 3

Date: 3 years ago

Review №196

Rating: 5

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Date: 3 years ago

Review №199

Rating: 5

Always fast, friendly and accurate on my orders.

Date: 3 years ago

Review №200

Rating: 3

Dont EVER walk in person if you can go through the drive-thru unless you have 30 minutes to spare waiting on your order. I counted 15 cars that got their orders before I did and I was third person in line when I walked in!

Date: 3 years ago